# SKYLINE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SKYLINE the right Real Estate Property Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/56328/SKYLINE/reviews --- SKYLINE 3.6 (52) [View alternatives](https://www.capterra.com/p/56328/SKYLINE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SKYLINE Ease of use 3.5 Customer Service 3.7 ## Pros and Cons in Reviews SB Suzette B AR, HR, PRReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Their training team is top notch and spends time with you, we also have 10 hrs per month to use.“ July 2, 2025 SB Suzette B AR, HR, PRReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Without historical data, sometimes it is difficult to run reports“ July 2, 2025 JP Judy P ControllerCommercial Real Estate, 2 - 10 employeesUsed the software for: More than 2 years. “With Skyline, we can easily manage all of our properties, input property/tenant/vendor information, pay bills and invoice tenants.“ October 16, 2020 AH Aaron H Senior Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Way too many modules“ February 12, 2025 BQ Bernadette Q VP FinanceAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “It is wonderful to be able to click on a transaction directly from a report to few the GL coding and description.“ October 16, 2020 BR Barbara R PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “We have been using Skyline for the past 30 years, but the past 3 years have not been good. Once we moved to the hosted environment, we had frequent lock-ups and users had to wait to be unlocked.“ December 20, 2022 ES Eileen S Director of Financial ServicesReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “Skyline is a simple property management system that covers the basic needs of the process well. “ October 13, 2020 BR Barbara R PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Customer support is slow and often requires multiple requests.“ December 20, 2022 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Mary D. Account Manager Accounting Used the software for: 2+ years ### "SKYLINE 2017.1" July 23, 2019 4.0 I have been with the Skyline Property Management program since version 1.5v , which has been for over 30+ years. I've dealt with every aspect of this program; phone support, trainer, sales & marketing and currently an end user. I've seen Skyline grow into an amazing program, which I'm sure will continue. My sales representative is always there to help and support always responds in a timely manner. Pros Skyline offers... 1. Reports that are very useful and easy to read. If a custom report is needed, the Crystal Report Writer will help with creating a report to fit your needs. 2. A Lockbox feature that allows you to record a batch or payments for an unlimited amount of transactions. The most I have recorded in one batch was 6,000+. 3. Easy imports and exports of data. 4. ACH Payable is a new add on we just purchased. It's so easy to pay a vendor now without having to cut a check. Cons 1\. The only feature that I would like to see changed is the need to buy user licenses. 2. Would like to see the program or some version of the program directed more toward HOA's and Condominium associations. Review Source PH Pam H. CFO Real Estate Used the software for: 2+ years ### "Skyline Software Review" July 8, 2019 5.0 Pros The software does a very good job of incorporating the specialized accounting and reporting requirements for the real estate owner/property management industry. The software anticipated what is needed for our industry. The property management, accounts payable and general ledger functions within the software are straightforward and thorough and has good accounting control features. We need, utilize and like the portfolio consolidation feature of the software as well. Cons Not being able to get historical rent rolls (as of a certain date). If the software somehow generated a vacancy value that would allow the user to understand gross potential rent versus actual. Also, would like it to be easier to get/write custom reposts. Review Source BR Barbara R. President Real Estate Used the software for: 2+ years ### "Buyer Beware!" December 20, 2022 3.0 We have been using Skyline for the past 30 years, but the past 3 years have not been good. Once we moved to the hosted environment, we had frequent lock-ups and users had to wait to be unlocked. Last month, we had 1.5 days in which none of our users could even access Skyline. Customer support is slow and often requires multiple requests. Pros The financial information is very accurate. Cons Skyline is no longer well supported and is not being enhanced to keep up with current industry needs. An update a few years ago rendered our CAM reconciliations unusable; obviously, the update was not well tested. This was never rectified, and we spent many hours trying to resolve the issue. Review Source JD Joe D. Controller Real Estate Used the software for: 2+ years ### "Long-time Skyline user review" July 17, 2019 4.0 I have used this software for 14 years total at two different companies and have found it to be an excellent product. It's a very good value for what you pay. Pros After initial setup, it's pretty intuitive and easy to get the information you need from property management/AR. The same thing on running financial statements/GL reports. You can also easily setup multiple charts of account on the GL. There are a lot of property management and GL features you can use depending how detailed you want to get. AP is also easy to use. Overall, it's an excellent value compared to its competitors. Cons This biggest drawback is that AP and AR do not hit the GL in real time. You would need to post from these modules first to see them in the GL. Review Source ES Eileen S. Director of Financial Services Real Estate Used the software for: 2+ years ### "Long-time user" October 13, 2020 4.0 Overall, I am happy with Skyline. It has it's quirks, but then all of the property management solutions have them. With our business, we have used and continue to use many different property management systems but Skyline is the one we compare the others too. Pros Skyline is a simple property management system that covers the basic needs of the process well. The price point relative to competing platforms is also quite low. It is a great system for companies with simple needs. They also keep improving the product. Cons The software can be unforgiving and cumbersome. If you need any customization, you need to get Crystal Reports or Cumulus to accomplish it. The file structure is not SQL based. Review Source CV Cheri V. Financial Manager Real Estate Used the software for: 2+ years ### "Easy to use and exceptional support!" July 8, 2019 5.0 I have used Skyline and many other software for years. Skyline has always remained consistent, reliable and user friendly. The software support has also been quick to respond and personable. Pros Skyline is a real work horse. I have used the software for many years and found that it does everything needed to efficiently run the accounting and tenant management of any size commercial building. It is exceptionally easy to use, making it easy to train others. Skyline has an online or desktop version which makes it easy for any size user. Cons The on screen look of Skyline hasn't changed for quite some time. I know that the newest version that is coming out will be better then ever. Review Source KC Kathleen C. Office Manager Real Estate Used the software for: 2+ years ### "Skyline product review and recommendation" October 16, 2020 5.0 We've been using it for over 20 years and I've been using it for over 14 years. It's continued to improve and we've been happy with the changes made. Pros There are probably two things about the software that make it so usable. One is the fact that it is easy to use and the other is the support is great. I've never had a problem getting a quick response to any perceived issue (most of which tend to be lack of knowledge on our part). Cons There are always minor things, such as changing the GL date in AP that would be useful to do when you're entering an invoice, instead of going to another screen but that is not something that needs to be done often so it's not a big deal. Review Source MS Mary S. VP/Controller Real Estate Used the software for: 2+ years ### "Easy to use, great functionality" July 8, 2019 5.0 I work with 2 other property management software systems that are owned by the properties institutional owner. Each system has their pros and cons but I do feel that Skyline has been the easiest transition and the easiest for the accountants to learn and work with. Pros Skyline is easy to use. My three Property Accountants all work independently on it without issues. It is user friendly, easy to find what you need. The reports are professional looking and easy to run. Support is very helpful on the rare occasion that we need them. Cons There are some differences from the past software that we used but they are always seem to be making improvements which is nice. Review Source HP Hope P. Director Management Consulting Used the software for: 2+ years ### "Skyline works for you " July 8, 2019 5.0 SKYLINE is a very user friendly and powerful program that allows me to manage my properties very efficiently. I like that once you put the rent increases into SKYLINE, the system knows when to start the next increase and I don’t have to go back in and change the rent. You can run the reports you need easily and see when leases are coming up for renewal. You can scan your invoices in and see them going back years if you need to. Support staff is responsive if I need it. Pros Once you set up your tenants up the program does the rest. I like you can have recurring invoices in Accounts payable and attach invoices to all vouchers so you can look back at them Cons Nothing Really negative to say about the system Review Source WW Wayne W. Senior Accounting Director Real Estate Used the software for: 2+ years ### "Easy to Use" July 11, 2019 5.0 Pros Skyline is a very user friendly software - it contains all the options necessary to run the accounting function of our real estate group without overly complicating the process / menus available. Skyline is also very stable and rarely requires a call to their helpdesk. On the rare occasion we do need help Sklyine is quick to support us. Cons The software is perfect for our commercial projects. I wish it could be translated to a complete residential product with all the options that are typical of a residential software. Review Source LM Leda M. Accountant Real Estate Used the software for: 2+ years ### "Great Customer Service" October 16, 2020 5.0 Overall after years of using the software I stand firm on the customer service I receive when I have problems. Pros What I like most about the product is the customer sevice. Cons I wish this product was easier to figure out on you own. Review Source JA Jill A. Vice President Construction Used the software for: 1-2 years ### "Not user friendly for commercial portfolios" May 22, 2015 1.5 Pros I like the fact that it is not a monthly fee and we can store it on our computers. The sales staff is great. Cons The help doesn't answer your questions. The manuals are all geared toward apartments and you cannot call to get assistance without being charged even if your contract states so many hours of support is included. We have commercial properties. Until you are in the midst of setup you don't realize the differences and questions to ask. You'll have to send many emails and make multiple phone calls to get charges reversed. They won't call you back. Implementation to them, means downloading the software. Our controller has setup and worked on multiple management systems and I have a Yardi trainer that have been trying to get us up and running for a year. Review Source BJ Brittany J. Property Manager Assistant Construction Used the software for: Less than 6 months ### "Skyline Review " October 4, 2016 1.0 Skyline is not user friendly. The interface looks like a blast from the past (think Windows 95). You cannot work in multiple screens at one time. Functions are not intuitive and processes require more time to complete than if done manually. Re-work is often required when work does not save (even when the user saves) or when the system has an error (which is constant). There is no robust search option like other Property Management tools (i.e. MRI or Yardi), which makes it difficult to quickly access information. Pros The software is more affordable than its competitors, but it is not worth the cost. Users are better off utilizing QuickBooks and/or Excel for record keeping. Cons There are several. Namely, that the software does not work as intended or needed. There are so many clicks/steps required in order to complete even basic actions (vs. a simple 1,2,3). Constant glitches and overall product faults. Review Source HPJ Hari Prasad J. IT Executive Hospitality Used the software for: 1-2 years ### "Skyline " May 16, 2018 5.0 When we used the software, we were told that once we make initial investment, we will not have to deal with monthly payments like other software offers. Come to find out that each year there is an update new release fee which is twice the original investment. We were told that we do not have to update, but if you are not up to date then you lose support. And it is impossible to go without support in Skyline. It may be different, but there is a check and full requirement once. Pros This is a software that was not a cloud base, which wanted management of the company, now they changed their mind. Software was the project cost module. Cons Learning and using is very difficult. I have used some property management software, and can tell that there are many unnecessary and strange steps in Skyline. The software is very messy. You will get some errors in some time. I sometimes know about all the software being spoiled with Skilin, you need a full time person to deal with errors. Review Source HV Heather V. Accountant Construction Used the software for: 2+ years ### "Skyline survey" August 23, 2016 3.5 Pros Once you have Skyline down, it is very easy to navigate and figure out where you need to be for certain tasks. Cons My only dislike of Skyline is the fact that it takes a lot to build knowledge of the software with no real help manual or the lack of support from Qualitech. Review Source MC Morgan C. Accounting Assistant Construction Used the software for: 6-12 months ### "Easy Accessibility" August 23, 2016 3.5 Pros I find this software easy to use for the most part. It is easy to enter and access information. Cons I find myself entering the same information over and over again in different areas. I feel it should have the capability to transfer data to appropriate areas and/or have a copy feature. Review Source DS Dave S. Retail Used the software for: ### "Great Product" December 29, 2014 4.0 Pros This product has given my company the ability to track all relevant information to our business in one place, greatly increasing our productivity and efficiency. Cons The product is difficult to navigate at times, but we are still training, which I imagine will solve this. Review Source SB Suzette B. AR, HR, PR Real Estate Used the software for: 1-2 years ### "Skyline review" July 2, 2025 5.0 Pretty positive. I feel that Skyline fits the needs of many. There are many options out on the market and everyone I have dealt with at Skyline is positive and customer service orientated. Pros The training and ease of use. Their training team is top notch and spends time with you, we also have 10 hrs per month to use. Cons In the inception we do not believe it was used as intended and many things were left undone. Without historical data, sometimes it is difficult to run reports Review Source AH Aaron H. Senior Property Manager Real Estate Used the software for: 2+ years ### "Skyline the experience" February 12, 2025 3.0 Skyline is a decent program for property management. Way too many modules Pros Tenant reports were pretty straight forward. Obtaining some of the reports was not always a simple process. Cons Bank reconciliations and closing out the month Review Source JG Jessica G. Controller Real Estate Used the software for: 2+ years ### "Great for every level of user" July 14, 2019 5.0 Skyline has been the perfect solution for our small company. With Skyline we have great support and they have helped us through several difficult issues. We cannot speak highly enough about the quality and value of the Skyline Software and the Skyline Support Team. Pros The user support team is FANTASTIC. They are kind, courteous and always available to help. They are expert level instructors who really take the time to learn your particular needs in order to teach you how to use Skyline best, making learning the software a breeze. The software itself is very user friendly. It is very easy to learn and in many ways self-explanatory. Starting off with very limited knowledge of accounting in general, I feel I was able to pick it up rather quickly. Data entry is a breeze, there are several safeguards in place to allow you to double check yourself or someone else's work and catching duplicate entries. The reports are clear and easy to read, plus being able to create customized reports is a huge asset. The price point, in comparison to other property management software on the market, is also a huge plus. Cons There is no real user manual. The "Skyline Help" within the software is more of an explanation as to what each section does, not so much as to how to use it. Do not expect there to be clear, how-to, bullet point type instructions unless you get them from the user support team. Again, they are a huge asset to Skyline. The sales team is not the most friendly nor the most helpful, but fortunately you only have to deal with them every other year or so. Review Source DB Debra B. Office Manager Real Estate Used the software for: 2+ years ### "It's actually fun!" October 14, 2020 4.0 I enjoy coming to work and working in the Skyline Database, its fun and easy to use. Pros My first experience with Skyline was 4 years ago. I had never used the software before, the Database was new to me. I reached out to my Skyline Representative and he suggested I sign up for the ‘Skyline Training Classes”. My Skyline representative suggested I utilize the “Skyline Help” line. I ended up calling the “Help Line” at least twice a week for the first few months. They always returned my calls within a day. They were and still are quick to respond, friendly, and knowledgeable. The help I received was great! It was like having my own tutor. I ended up asking for the same person every time I called, and she would call me back. Within a year I was able to operate the database on my own. I still call once in awhile if I have questions, or need help. I am currently on the 2020 version. It is actually fun to use. I really like to multiple screens options; I think it has enabled me to be more time efficient. It is a great system with lots of options. I like the reports. I am able to utilize and convert them to excel sheets or PDF's to use the information integrated with other reports that I produce. Cons I did the classes, and found I still needed some explanations once I was using the database on my own. At first it seemed complicated and I was a bit overwhelmed. I had bookkeeping experience which did help me put together some of the processes. Review Source TH Tish H. Controller Real Estate Used the software for: 2+ years ### "Skyline Review 2019" July 8, 2019 4.0 We are very pleased with Skyline overall. The biggest improvement we have seen from our old software is the escalations and recoveries. We were doing them via excel and Skyline has saved us an enormous amount of time. Tech Support is very prompt in responding to our emails and is always very helpful. We have had various Skyline reports designed for us by a consultant for Skyline, who has done an awesome job in being able to meet all of our needs. Pros 1\. Being able to run the escalations and recoveries in PM has saved us hours of time. 2. It is user friendly 3. Tech Support is awesome! They are quick to respond and very helpful. 4. Like the fact that we can call tech support and they can connect remotely to help figure your issue. Cons 1\. Wish it had a manual so we didn't have to bother tech support on all issues we have. 2. The tab and enter keys should be interchangeable 3. Not being able to get a GL on various selected account numbers at one time. Currently they have to be within a range or one specific account. 4. No major conferences to go to so you can network with other who use Skyline. 5. Would rather it be more keyboard driven with shortcuts. 6. Would like to see improvements to the budgeting area regarding the write backs. Maybe this was updated in the new version. I haven't checked it out yet. 7. Being notified when an update is available via an email. Review Source RK Rosalie K. Executive Administrator Real Estate Used the software for: 2+ years ### "Review of Skyline" July 25, 2019 5.0 We are a commercial real estate property management company who lease and manage spaces to multifaceted tenants both in commercial and retailed businesses. Skyline is a very highly valued software to help us monitor closely to our day-to-day operations. We could not have done it without Skyline. Pros Overall a very well rounded accounting and property management software. Extremely powerful in generating very useful financial reports to our investors and lenders. Skyline offers excellent technical support and had recommended one expert to us whom we are still using to-date. We are very happy customers. Cons I don't have anything negative comments to say about Skyline. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing SKYLINE Skyline has a friendly user interface setup and easy of use lead to less of a steep learning curve. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We needed a full fledge and complete accounting software that can help us keep track of our many commercial tenants, properties and books. Review Source JM Jackie M. Assistant Controller Real Estate Used the software for: 2+ years ### "Skyline Property Management Software" July 8, 2019 4.0 Overall, we have had success with Skyline. It is relatively easy to use, but I see so much potential for improvement especially within the Enhanced Budget Module, but this has not been a priority for the company. By making these enhancements, it make them a much better competitor to other rivals such as Yardi, MRI and others that we have looked into. Pros It is relatively easy to use with little training required. Cons I only wish their online help and tutorials were a better written and included pictures. Sometimes they are hard to follow when reading or are missing steps, but if they had screen shots of steps, it would be more helpful. I also wish they invested more in their budget tool. It does integrate the current tenant rents, but does not allow for the ability to budget for rents that are expiring. The only option is to add speculative information directly into the tenants billing screen and then remember to remove it if it is not approved. The only other draw back is the lack of ability to use the annual CAM reconciliation of expenses. The calculations would be set up in excel and then incorporated into Skyline. It would be more helpful to set up within Skyline on a tenant level basis so that all information is housed within Skyline. Review Source HR Hovhannes R. Accountant Construction Used the software for: 2+ years ### "Skyline is a disaster " November 9, 2017 1.0 Stay away from this software, we just switched to Yardi Genesis 2. Pros This is one of the few softwers that wasn't cloud base, which is what the management of the company wanted ( Now they changed their mind). Also the software had project costing module Cons It is very difficult to learn and use. I have used a few property management software, and can tell that there are many unnecessary and illogical steps in Skyline. The Software is very glitchy. You will get 5-10 errors every day. I know all the software malfunction sometimes, with skiline, you need a full time person to deal with the malfunctions. Their Customer Service is a Scam. We had a 3rd party company that Yardi assign us. They overcharged the support hours every time. When we purchased the software, we were told that once we make the initial investment, we won't have to deal with momnthly payments like other softweres offer. We realized it is a good investment to pay lump sum at the beginning and avoid the monthly payments. Come to find out, that there is a update/new release charge every year that is twice as much as the out original investment. We were told we don't have to update, but you lose the support if you are not up to date. And it is impassible to go without support in Skyline. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.