--- title: "TruOI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TruOI Software - reviews, pricing plans, popular comparisons to other Dashboard products and more." source_url: "https://www.capterra.com/p/56408/iDashboards/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # TruOI Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TruOI ## What is TruOI? TruOI centralizes and automates your entire operations. Voice-activated AI Command instantly retrieves precise KPIs for each location and informs each location manager. AI-powered platform for Franchisors, multi-unit franchisees, chains, and restaurants. Seamlessly integrate all your locations with fragmented data, forms, checklists, and training into one unified system. Rapidly scale, bring automation and improve profitability from AI. ## What is TruOI used for? [Dashboard](https://www.capterra.com/dashboard-software/)[KPI](https://www.capterra.com/kpi-software/) [Reporting](https://www.capterra.com/reporting-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $399 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TruOI?[Manage this product listing](https://www.g2.com/products/truoi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TruOI 4.5 (40) VS. [4.5 (287)](https://www.capterra.com/p/169053/Looker/reviews/) Starting Price $399 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (40) Ease Of Use 4.3 (1,875) Value For Money 4.3 (31) Value For Money 4.4 (1,278) Customer Service 4.6 (37) Customer Service 4.5 (1,213) ## TruOI alternatives [4.4 (361)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,896)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,101)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177042/Google-Analytics/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,364)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [View all alternatives](https://www.capterra.com/p/56408/iDashboards/alternatives/) ## FAQs about TruOI Overview ### Which roles and teams benefit most from TruOI? TruOI is most used by data, business, and operations analysts who prepare reports, examine performance data, and support planning decisions. Engineers, systems administrators, and ETL developers use it to manage technical data workflows, while project managers and senior leaders monitor operations, coordinate priorities, and review reporting outcomes. Answer based on 35 reviews Overview ### What company size and industries is TruOI built for? TruOI serves organizations of nearly every size and industry, with small businesses representing 52% of reviewers and transportation, trucking, and railroad as the leading sector at 11%. Midsize businesses account for 28% and enterprises 21%, while primary and secondary education and financial services each represent 8%. Answer based on 40 reviews Features and Usability ### What are the key features of TruOI? TruOI offers reporting and analytics features such as ad hoc reporting, dashboards, data visualization, and KPI monitoring. It also includes budgeting and forecasting, approval workflow, strategic planning, predictive analytics, OLAP, data connectors, scorecards, search and filter, and a product configurator for customizing workflows and outputs. Getting Started and Support ### What training and onboarding options does TruOI offer? TruOI provides in person training, live online sessions, webinars, and documentation to support getting started. In person and live online formats offer guided instruction, webinars provide scheduled group learning, and documentation gives written reference material for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does TruOI offer? TruOI provides chat support. Reviewers describe the support team as highly helpful and willing to go above and beyond, with quick assistance on issues and a positive, friendly experience. Users also note that help is easy to get when needed, and that support feels attentive and responsive. Answer based on 2 reviews Features and Usability ### Is TruOI easy to use for building dashboards? TruOI makes basic dashboard and chart creation accessible for administrators, builders, and everyday business users. Teams value its clear interface, data-source connectivity, and options for nonprogrammers, while more advanced dashboards, multi-table queries, dynamic designs, and ETL work can require SQL knowledge, documentation, or help from support. Answer based on 13 reviews Features and Usability ### How good is the TruOI user interface? TruOI provides a clear, interactive dashboard interface that helps teams turn data into understandable charts and visual stories. Administrators and business users find chart controls easy to learn and dashboards easy to navigate, with drill-down and customization options. Some users find smartphone presentation, HTML5 experience, and scaling less refined. Answer based on 11 reviews ## Features AI summary Based on 5,238 Dashboard reviews Not all dashboard products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Dashboard Creation** (**49%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Workflow Management** (**58%**) TruOI includes **Reporting/Analytics**, which helps teams track performance, review trends, and make decisions based on current data. However, it does not include **Dashboard Creation** or **Workflow Management**. Instead, the product offers **Data Visualization** (**45%**), which gives users another way to present and understand data clearly. Together, these capabilities help businesses monitor key metrics and share insights more effectively, providing teams with clearer visibility into performance. Reporting/Analytics 4.2 (9) 88.89% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Visualization 4.3 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Graphical representation of data Data Connectors 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Connect to big data sources Functions/Calculations 4.1 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Perform various mathematical calculations using the data Scorecards 4.1 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions KPI Monitoring 4.4 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements TruOI 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Aggregation: Collect, process and structure data from multiple sources for further analysis - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Management: Ability to handle large datasets - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Financial Reporting: Generate reports to assess the financial performance of an organization - Forecasting: Form predictions based on past and present data/trends - Functions/Calculations: Perform various mathematical calculations using the data - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more - KPI Monitoring: Tracking the status of previously identified performance measurements - Marketing Reports: Reports specific to marketing and associated campaigns - Mobile Access: Access software remotely via mobile devices - Mobile Dashboards: View and present dashboard on mobile devices - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Search: Ability to interact with the application using human languages such as English - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Private Dashboards: Share dashboard screen within private user groups - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Public Dashboards: Publish dashboard publicly on various platforms - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self-service Analytics: Generate reports on your own without IT involvement - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Single Sign On: Allow users to access multiple services after entering their login credentials once - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (40) 4.4 Based on 40 reviews ## Pricing Value for money 4.3 (31) Free Trial [View pricing plan details](https://www.capterra.com/p/56408/iDashboards/pricing/) Small Business Edition $399.00 Flat Rate,Per Month It includes: - Data Hub: connect spreadsheets, CSV files, and systems into a single, clean, reliable data source - Automated Reports: clear, easy-to-read reports delivered to your team without manual prep - Dashboards That Actually Get Used: mass viewing of KPIs and scorecards on large LCDs Data Hub ETL $299.00 Flat Rate,Per Month It includes: - Drag-and-drop ETL: extract, transform, and manage data from any source with no coding - Connectors for data lakes, warehouses, web apps, files, CRMs, ERPs, and APIs - Automated email and text alerts based on data threshold rules Operations Suite $199.00 Per Feature,Per Month It includes: - Hosted solutions: Incident Reports, Training Tracker, Time Off, Expense Tracker, Site Audits, and OI Checklists - Custom workflow building so processes match how your team operates - Data Hub integration connects data from different systems for dashboards and reporting (Plus) Enterprise Edition Contact Sales It includes: - Connect Complex Data: bring data from multiple systems into one reliable, centralized view - AI Command and AI Insights: natural-language queries and dashboard analysis that surface trends - Custom Forms & Workflows: digital forms that feed live reporting into dashboards - User-based permissions for access control across your organization - Real-time alerts based on live data - Wall displays for public viewing - ETL data integration Value for money 4.3 (31) 4.3 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (37) 4.6 Based on 37 reviews ## User reviews Overall rating 4.6 Based on 40 reviews Filter by rating Counts reflect reviews available in this feed. 5(24) 4(12) 3(4) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful GM General Manager General Manager Used the software for: Less than 1 year ### "Great Dashboard Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 22, 2019 Pros The ease of use Flexibility Usefullness in the Business Setting Cons You have to have some experience with SQL Server to really use. SE SQL ETL Developer SQL ETL Developer Used the software for: 1-3 years ### "iDashboards Review by Josh Bloomquist" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 16, 2021 We have consolidated data and created live reports previously inaccessible to our end users. We can now better identify trends and develop processes for growth! Pros We like the support and community behind the product. Having a welcoming forum for sharing ideas, problems, and feature requests sets this tool apart from the competition. Cons By itself there isn't much we dislike. However, when compared to expensive competitors , the speed, visualizations, and scaling feel less refined. EN Engineer Engineer ### "Im working as mine engineer from 2013 until present. Than im always make a report daily until annual" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 12, 2017 I have a good and simple report for tell my boss, my client, and all partner. Than they are feel satisfied with the results of the reports that I provide.I easily learned it, this software is very useful for me to use on my job like daily report, weekly, monthly and annual report. Pros what I like best about this software is the easy-to-use, simple but catchy look when I'm going to use it for presentation. AA Administrative Assistant Administrative Assistant Used the software for: Less than 1 year ### "iDash with iDashboards" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2021 So far, it's positive but would also like to become a more empowered user. Pros I like the ability of the forms for the employees to enter their productivity. I also like the final results of a dashboard after it's been worked on. I also LOVE the access to support. Cons There doesn't seem to be a straight forward way to structure and import spreadsheet items and then manipulate a dashboard. In the event that items are lost, one would have to manually enter the information again and then construct a dashboard that took a decent amount of time to build. BA Business Analyst Business Analyst Used the software for: 3-5 years ### "All in One Package" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2021 What don't we solve? We initially put our KPI's in real time allowing for quicker time to resolution. From there, we continue to ask "What are we still doing in excel?". Our company is trying to eliminate excel and manual data applications so that our decision makers focus less on running and analyzing data, and more on actions / countermeasures on the production floor for that data. Pros Ease of use from Administrator, to builder, to end user is what makes this product so effective. Working with so many different backgrounds (especially computer backgrounds) creates an environment where the easier it is to navigate and use the software, the better. The people creating the dashboard does not have to know deep levels of coding to create dashboards and charts. End users do not need to navigate menu's and options to find what they are looking for. Everything is clean cut and allows for the focus to be on the data and not solely on the product. Cons iDashboards does have some areas that are add-ons to the main subscription package. As with many softwares, this is the only significant downside when working in a company that is tight on budget planning if something new appears, but is only available at an additional cost. OA Operations Analyst Operations Analyst Used the software for: 3-5 years ### "Great, affordable data visualization software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 30, 2022 The ability to visualize data in real time and make change happen when it counts Pros I love that we can connect directly with other software we utilize to provide real time data change Cons More explanation and assistance with the ETL would be great; sometimes it is difficult to determine what to use. BI Business Intelligence Analyst Business Intelligence Analyst Used the software for: 3-5 years ### "I Love iDashboards!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 iDB is a fabulous tool and their customer service is unmatched! They are always quick to answer and have a solution for you. Pros There are many different types of charts that make data visualization so much easier to understand! iDashboards makes it super easy and intuitive to build basic charts and dashboards. However, once you get into more complex, the manual does a great job of walking you through the process and OSKAR is super quick to respond to any other questions that are not covered in the manual. Cons The only thing that iDB is lacking is more memory/space so that the Data Hub can run extremely large tables. Tom P. System Operation Used the software for: 3-5 years ### "A cost effective and easily implementable dashboarding tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2022 Love it, use it every day for a variety of maintenance and KPI information Pros The product leans on a very easy to understand chart creation tool. The buttons are all mostly self explanatory, while also offering deep customization Cons The charts do not allow for Z axis measure, and comparing information against multiple X-axis isn't easy DI Director Director Used the software for: 1-3 years ### "Two Year Users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2021 Fantastic start and first year. Continuing to learn and adapt tool to accomplish our dashboard deliverable goals. Excellent customer service. Pros Ease of learning. (had new user be proficient contributor in less than 90 days) Ability to create with outside functionality Deployment is #1 Cons Some features take time to find, learn and use. Little things sometimes take too long to do. Sandbox to production limitations. MD Managing Director Managing Director Used the software for: 1-3 years ### "Overly complex" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 27, 2018 Pros I like that you can create whatever dashboard or graph that you like. Cons The problem is - what to measure and monitor. You have to be an accountant or highly financially literate to know what to track and what to do with the info you get out. [View all Reviews](https://www.capterra.com/p/56408/iDashboards/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Power BI vs TruOI](https://www.capterra.com/compare/56408-176586/iDashboards-vs-Power-BI)