# TruOI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TruOI the right Dashboard solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/56408/iDashboards/reviews

---

TruOI

4.5 (40)

[View alternatives](https://www.capterra.com/p/56408/iDashboards/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 11th, 2026

# Reviews of TruOI

Ease of use

4.3

Customer Service

4.6

## Pros and Cons in Reviews

MB

Maria B

Business Intelligence AnalystHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years.

“iDashboards makes it super easy and intuitive to build basic charts and dashboards.“

September 14, 2021

## Showing most helpful reviews

Showing 1-25 of 40 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chad P.  
General Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Great Dashboard Software"

May 19, 2019

5.0

Pros

The ease of use Flexibility Usefullness in the Business Setting

Cons

You have to have some experience with SQL Server to really use.

Review Source

JB

Joshua B.  
SQL ETL Developer  
Security and Investigations  
Used the software for: 1-2 years

### "iDashboards Review by Josh Bloomquist"

September 15, 2021

4.0

We have consolidated data and created live reports previously inaccessible to our end users. We can now better identify trends and develop processes for growth!

Pros

We like the support and community behind the product. Having a welcoming forum for sharing ideas, problems, and feature requests sets this tool apart from the competition.

Cons

By itself there isn't much we dislike. However, when compared to expensive competitors , the speed, visualizations, and scaling feel less refined.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reason for choosing TruOI

Price and support were key advantages over the alternative.

Review Source

VR

Verified Reviewer  
Engineer  
  
Used the software for:

### "Im working as mine engineer from 2013 until present. Than im always make a report daily until annual"

October 11, 2017

3.0

I have a good and simple report for tell my boss, my client, and all partner. Than they are feel satisfied with the results of the reports that I provide.I easily learned it, this software is very useful for me to use on my job like daily report, weekly, monthly and annual report.

Pros

what I like best about this software is the easy-to-use, simple but catchy look when I'm going to use it for presentation.

Review Source

SR

Shoshana R.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "iDash with iDashboards"

September 14, 2021

5.0

So far, it's positive but would also like to become a more empowered user.

Pros

I like the ability of the forms for the employees to enter their productivity. I also like the final results of a dashboard after it's been worked on. I also LOVE the access to support.

Cons

There doesn't seem to be a straight forward way to structure and import spreadsheet items and then manipulate a dashboard. In the event that items are lost, one would have to manually enter the information again and then construct a dashboard that took a decent amount of time to build.

Alternatives considered

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/)[Sisense](https://www.capterra.com/p/86955/Sisense/)

Reason for choosing TruOI

The owner made the final decision as she was extremely impressed with the presentation, cost and access to Customer Support.

Review Source

MT

Matthew T.  
Business Analyst  
Automotive  
Used the software for: 2+ years

### "All in One Package"

September 14, 2021

4.0

What don't we solve? We initially put our KPI's in real time allowing for quicker time to resolution. From there, we continue to ask "What are we still doing in excel?". Our company is trying to eliminate excel and manual data applications so that our decision makers focus less on running and analyzing data, and more on actions / countermeasures on the production floor for that data.

Pros

Ease of use from Administrator, to builder, to end user is what makes this product so effective. Working with so many different backgrounds (especially computer backgrounds) creates an environment where the easier it is to navigate and use the software, the better. The people creating the dashboard does not have to know deep levels of coding to create dashboards and charts. End users do not need to navigate menu's and options to find what they are looking for. Everything is clean cut and allows for the focus to be on the data and not solely on the product.

Cons

iDashboards does have some areas that are add-ons to the main subscription package. As with many softwares, this is the only significant downside when working in a company that is tight on budget planning if something new appears, but is only available at an additional cost.

Review Source

VR

Verified Reviewer  
Operations Analyst  
Government Administration  
Used the software for: 2+ years

### "Great, affordable data visualization software!"

June 29, 2022

5.0

The ability to visualize data in real time and make change happen when it counts

Pros

I love that we can connect directly with other software we utilize to provide real time data change

Cons

More explanation and assistance with the ETL would be great; sometimes it is difficult to determine what to use.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Reason for choosing TruOI

Cost

Review Source

MB

Maria B.  
Business Intelligence Analyst  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I Love iDashboards!"

September 14, 2021

5.0

iDB is a fabulous tool and their customer service is unmatched! They are always quick to answer and have a solution for you.

Pros

There are many different types of charts that make data visualization so much easier to understand! iDashboards makes it super easy and intuitive to build basic charts and dashboards. However, once you get into more complex, the manual does a great job of walking you through the process and OSKAR is super quick to respond to any other questions that are not covered in the manual.

Cons

The only thing that iDB is lacking is more memory/space so that the Data Hub can run extremely large tables.

Reason for choosing TruOI

iDB had a better price.

Review Source

TP

Thomas P.  
System Operation  
Construction  
Used the software for: 2+ years

### "A cost effective and easily implementable dashboarding tool"

June 23, 2022

4.0

Love it, use it every day for a variety of maintenance and KPI information

Pros

The product leans on a very easy to understand chart creation tool. The buttons are all mostly self explanatory, while also offering deep customization

Cons

The charts do not allow for Z axis measure, and comparing information against multiple X-axis isn't easy

Reason for choosing TruOI

The implementation and onboarding ease

Review Source

TB

Timothy B.  
Director  
Security and Investigations  
Used the software for: 1-2 years

### "Two Year Users"

September 14, 2021

5.0

Fantastic start and first year. Continuing to learn and adapt tool to accomplish our dashboard deliverable goals. Excellent customer service.

Pros

Ease of learning. (had new user be proficient contributor in less than 90 days) Ability to create with outside functionality Deployment is #1

Cons

Some features take time to find, learn and use. Little things sometimes take too long to do. Sandbox to production limitations.

Reason for choosing TruOI

Very easy to deploy. It had what we needed ... simple ... easy to use for both user and engineers. It was very economical. Through customer references knew they delivered great service and cared about their customers success.

Review Source

VR

Verified Reviewer  
Managing Director  
Management Consulting  
Used the software for: 1-2 years

### "Overly complex"

November 26, 2018

4.0

Pros

I like that you can create whatever dashboard or graph that you like.

Cons

The problem is - what to measure and monitor. You have to be an accountant or highly financially literate to know what to track and what to do with the info you get out.

Review Source

JK

Jennifer K.  
Technical Liaison Manager  
Computer Software  
Used the software for: 2+ years

### "Partner usage"

October 13, 2016

5.0

We embed idashboards in our software. It is easy to use for our clients, which is key for our support group.

Pros

Ease of use

Cons

Ease of use

Review Source

TW

Teresa W.  
  
Insurance  
Used the software for:

### "iDashboard Review"

January 30, 2015

5.0

Pros

Very easy to generate very dynamic and graphical report with a strong database and data modeling background.

Cons

I wish they would implement a button to run some calculations for the report after some selections.

Review Source

BL

Ben L.  
Systems Admin  
Primary/Secondary Education  
Used the software for: 6-12 months

### "idashboards"

July 14, 2017

4.0

Pros

Overall a simple to use program with great support. Reasonable pricing structure and basic built in features.

Cons

Few cons, however, I wish I was able to actually get into the application more and play with it, but that is my own time limitation.

Review Source

JA

Josna A.  
Business Integration Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Dashboards Review"

October 31, 2016

5.0

Easy to use dashboard interface to analyze results

Pros

Graphic usability

Review Source

MS

Michael S.  
Sr. Systems Analyst  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy to implement and use"

September 14, 2021

5.0

Its been a great tool to use.

Pros

That it connects easily to any data source and creating meaningful dashboards can be done within hours

Cons

Nothing really, I dont have an improvement. If I come across something quirky, I reach out to support and its answered/resolved within hours.

Review Source

JT

James T.  
Senior Environmental Compliance Specialist  
Environmental Services  
Used the software for: 1-2 years

### "Dashboard development resources for non-IT data users."

September 14, 2021

5.0

Able to generate internal and vendor KPI's that were previously inaccessible. Able to data mine at a level that our primary software could not meet without IT programming interactions. Expect to have a positive ROI once data presentation skills improve.

Pros

Allows access and statistical evaluation of databases that I would typically have to rely on inaccessible IT staff to provide.

Cons

Still learning. Most roadblocks are due to simple oversights. In a perfect world their would be more resources (hints, training videos) to help non-IT users to overcome their own incompetentcies.

Review Source

PJC

Pi Jung C.  
Data Analyst  
Education Management  
Used the software for: 2+ years

### "User opions"

September 15, 2021

4.0

IT support is friendly.

Pros

The platform is very easy to use. IT support always responds questions.

Cons

The chart's axes should be more flexible. Header should be detected automatically. Data type has bite limit chart(25); therefore, a lot of tables cannot be read before change data type.

Review Source

KH

Karen H.  
Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Happy Customer!"

September 14, 2021

5.0

After the initial setup it has been easy to maneauver and train our employees on

Pros

IDashboards was fairly easy to setup with very experienced programmers helping on start up

Cons

there is really nothing that we don't like about the software

Review Source

RB

Ryan B.  
Engineer  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Idashboard Review"

September 14, 2021

4.0

Pros

Using this software we are able to display KPI's for stuff that we could previously only show in excel.

Cons

It has a pretty difficult learning curve

Review Source

KD

Kenneth D.  
SE  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Idash 210914"

September 14, 2021

4.0

Pros

Data Connection for different data sources

Cons

Finding linked tables , charts, and dashboards

Review Source

MS

Mark S.  
Chief Strategy and Operations Officer  
Financial Services  
Used the software for: 6-12 months

### "Dashboard review"

September 14, 2021

4.0

Positive experience overall

Pros

Easy to use. Very good support team with development skill set that has helped us tremendously.

Cons

No negatives to list at this time. We had a little difficulty in the beginning getting schedules synched up but that was about all.

Reason for choosing TruOI

More cost-effective and allows us to be part of the development process

Review Source

SS

Sergio S.  
CIO  
Computer Software  
Used the software for: Less than 6 months

### "Great charts and dashboards seen via any web browser. Data could be accessed in real-time, easy to mantain and imlement."

October 12, 2016

5.0

Great product if yu need to visualize at the best your data and your statistics, especially when you need to "tell users a story" built with their data. Any database could be a data source and iDashboards has some interesting analytics fetures. The most relevant feature is anyway iDashboards's Visual intelligence and the level of interactivity with users. Even if native with Flash, iDashboards could be used via its HTML5 interface or thru its apps in Android and iOs. Still not among the best for smartphone users.

Pros

Easy to be implemented and managed, Great Visual Intelligence features to connect different areas/series showing the relationships often hiddden in your data. Good technical support. Language packs in many languages

Cons

Smartpohne interface is rather weak; some localizations for European Countries are still to be realeased, Focused on Flash, where all the visual features cold be shwn and used, instead than HTML5 or other safer standars

Review Source

LM

Laura M.  
Data Analysis  
Primary/Secondary Education  
Used the software for: 2+ years

### "iDashboards - Get It!"

February 16, 2017

5.0

We are so pleased with iDashboards. It's the first tool that has worked with our out of the box data and it doesn't require an IT background to work with it. I highly recommend it to anyone looking for a visualization tool!

Pros

Ease of use - great value - unbeatable customer service - very flexible!

Cons

Can't really think of any right now

Review Source

SS

Sheila S.  
Director Business Intelligence  
Medical Practice  
Used the software for: 2+ years

### "iDashboards Leads to Innovation"

October 17, 2016

5.0

This is an excellent company. You are supported at the time of purchase as well as every day with excellent staff. The program is easy to use and can tap into all of your data sources.

Pros

Ease of use in creating dashboards as well as tapping into desperate data sources

Cons

they are not any cons

Review Source

AG

Alex G.  
Business Intelligence Developer  
Financial Services  
Used the software for: 2+ years

### "Great visualization tool."

October 31, 2016

5.0

This software changed our company's culture. Ease of use and flexibility of its features alows us automate and visualize many of the processes out of the box.

Pros

Ease of use and flexibility.

Cons

Handling large amounts of data by some chart types.

Review Source

Similar Products

Featured