# ProShip Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProShip Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more.

Source: https://www.capterra.com/p/56409/ProShip

---

# 

 ProShip Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ProShip

## What is ProShip?

ProShip, Inc. the preferred Transportation Management Solution for parcel. With the fastest carrier rating engines in the industry, ProShip is engineered to handle multiple origins, and complex shipping methods & business rules. ProShip takes shipping automation to the next level reducing costs, automating & streamlining your warehouse processes & providing new delivery capabilities. 30% of NRF's Top 100 retailers who ship parcel choose ProShip. Perpetual License & Subscription Pricing

## What is ProShip used for?

[Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

88%

Neutral

8%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ProShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.proshipinc.com&name=ProShip)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProShip

4.2 (26)

VS.

[4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (26)

Ease Of Use

4.9 (500)

Value For Money

3.9 (25)

Value For Money

4.9 (452)

Customer Service

3.7 (26)

Customer Service

4.9 (430)

## ProShip alternatives

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/56409/ProShip/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipping Labels

4.5 (17)

111.76% of 17 reviewers that rated this feature as important or highly important

Generate or print labels that contain shipping information for packages

Parcel Shipping

4.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Label Printing

4.5 (12)

108.33% of 12 reviewers that rated this feature as important or highly important

Process of printing custom labels through various methods.

Shipment Price Calculation

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Shipping Management

4.5 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Third-Party Integrations

3.7 (6)

116.67% of 6 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

ProShip 43 features

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Print and scan barcode or labels

Enables the printing of multiple correspondence items at one time.

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Find, compare, and select the most time/cost-effective freight carrier

Manage and track all internal and external communication conducted via calls, email, text, or chat

Add customized logos and colors to align with company branding

Manage order deliveries until they are received by the customers

Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers

Transfer of data from one computer system to another

Shipping products/goods by land, sea or air

Shipping products/goods by land

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Create labels for products that contain required information such as colors, sizes, dates, etc.

Process of printing custom labels through various methods.

Premade examples and templates for labels

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc.

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Track factors that affect pricing and adjust prices accordingly to increase sales

Streamlining repetitive tasks and activities through automated and predefined workflows

Allows the printing and management of QR Codes

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Finding the most optimal routes for drivers based on various factors and constraints

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (25)

4.4

Based on 25 reviews

## Pricing

Value for money

3.9 (25)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.9 (25)

3.9

Based on 25 reviews

## Integrations

[

SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[

Manhattan SCALE](https://www.capterra.com/p/679/Manhattan-SCALE/)[

Mail Manager by BCC Software](https://www.capterra.com/p/92491/Mail-Manager/)[

Blue Yonder Warehouse Management](https://www.capterra.com/p/254754/Blue-Yonder-Warehouse-Management/)[

Generix WMS](https://www.capterra.com/p/237823/Generix-WMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (26)

3.7

Based on 26 reviews

## User reviews

Overall rating

4.2

Based on 26 reviews

Filter by rating

5(10)

4(13)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JD

Josh D.

Director of Operations

Wholesale

### "Proship Is For Professionals "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 20, 2025

Pros

Fast system with ability to code in just about any business rule imaginable. Makes this a powerful and customizable shipping software when on-premises server is used.

Cons

Lengthy development time. Support with on-premises server and coding is timely as not all techs are up to speed with the "older" code.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Antonio E.

IT Manager

Chemicals

### "IT Manager ProShip Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2024

My overall experience with ProShip felt custom and bespoke. Nothing about our environment is the exact same as any other organization and ProShip's team worked with us to make it work.

Pros

I enjoyed working with the ProShip staff and being apart of the team during our software implementation.

Cons

This one is out of my control and does not reflect ProShip's products; the price is hefty for a small business, but worth it nonetheless.

Switched from

[E2open](https://www.capterra.com/p/32270/E2open/)

Clippership was starting to feel dated to us.

Alternatives considered

[E2open](https://www.capterra.com/p/32270/E2open/)

Reasons for choosing ProShip

I do not remember what alternative products we looked at.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Catherine H.

IT DIrector

Electrical/Electronic Manufacturing

### "ProShip Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 10, 2024

Some personnel are great, others are not as informed and lack knowledge of the system. When you get the right tech all goes very smooth.

Pros

When it works it handles the shipping department efficiently.

Cons

Issues take time to resolve. Problems that have to be universal are treated as one company's issue and downplayed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mike K.

VP Operations

Wholesale

### "Proship review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 10, 2024

Overall, we are very happy with our overall experience with Proship.

Pros

Once integrated, Proship works extremely well and allows for complicated customization to suit our needs.

Cons

The only real con is the initial cost and the renewal costs.

Switched from

[ConnectShip ToolKit](https://www.capterra.com/p/91328/ConnectShip-ToolKit/)

We wanted a solution that was more user friendly and customizable.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reasons for choosing ProShip

The demonstration of Proship and it's capabilities sold us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Thomas W.

VP, Information Systems

Wholesale

### "Not a ringing endorsement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

September 10, 2024

It started great. We had an awesome engineer who did all the custom programming and trained all our users. He had the support team setup in a way where they understood our setup and provided the proper support. At some point the support started to decline and in my estimation continues to do so. It is to a point where if I were younger and had many years left with the company I would start to look for another solution.

Pros

The product seems to work well and suites our needs. It talks perfectly with our rather outdated ERP system.

Cons

The support team leaves a lot to be desired. We struggle getting timely assistance and hear nothing but excuses. The engineers do not communicate with each other. We have to answer the same questions multiple times. Their expectations of our internal knowledge is unreasonable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Christopher C.

IT Technical Lead

Industrial Automation

### "Customer Serving! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 10, 2024

I enjoy dealing with an important vendor who doesn't act like we need them and we will just have to put up will sorry service because of our dependency. Our previous vendor found out that it is possible for customers to leave. ProShip shows they value their customers and work to partner with them.

Pros

The system works well. The updates come regularly and implementing them is a breeze. Their support is actually supportive! That is a plus!

Cons

I love the documentation, but it does seem like there are some docs out there that need some attention. At least they are out there, though. I am happy about that. :-)

Alternatives considered

[EasyPost](https://www.capterra.com/p/204351/Shipping-Software/)

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Reasons for choosing ProShip

ProShip matched our requirements more completely than the others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Ron J.

Senior Network Engineer

Logistics and Supply Chain

### "Stable Product but Support needs major improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 10, 2024

The overall day-to-day experience with ProShip has been great. The product is reliable and "just works." The methods to add devices at stations (i.e. Scanners and Printers) is antiquated but is stable and works when the proper methods are applied. Support, however, has been far from great. Despite multiple calls with support management, we tend to always run into the same issue of a ticket taking days to get escalated to a higher level technician who can actually provide us with the answer/fix that is needed to resolve the root issue. The most frustrating part is spending days answering questions that were answered either in the initial ticket or follow-up replies. I do not feel I am being overly harsh in saying our support experience has typically not been adequate for our needs as a business.

Pros

The product is reliable and works well day-to-day.

Cons

Our experience with technical support has been consistently inadequate. Days go by answering basic questions that were answered in the initial ticket. Weeks can go by before resolution of a more complex issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Anne K.

Director of IT and Operations

Wholesale

### "ProShip makes shipping easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2024

Excellent - great to work with and assist with any questions

Pros

How it makes shipping with multiple carriers easier

Cons

Sometimes wait too long for answers to support issues.

Switched from

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)

needed an update to our aging system and ProShip provided what we needed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Eric S.

Fulfillment Product Manager

Package/Freight Delivery

### "Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 10, 2024

Overall, Proship is a great vendor for Omnipress. They have worked closely with us to integrate many customizations to meet our customer's needs.

Pros

The flexibility of working with different shipping vendors with different requirements.

Cons

The customer service team could have better time management skills to response times with open tickets.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VV

Venkata V.

Senior Director of Engineering

Retail

### "Proship rate shopping logisctics"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 10, 2024

it has been good but we had to do a lot of internal additional monitoring for services.

Pros

both the features in Proship -rate shopping between logistics -ADS feature for promised date

Cons

support model when it comes to underlying services

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/56409/ProShip/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)