--- title: "ProShip Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProShip Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more." source_url: "https://www.capterra.com/p/56409/ProShip/" page_type: "product" language: "en" --- # ProShip Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ProShip ## What is ProShip? ProShip, Inc. the preferred Transportation Management Solution for parcel. With the fastest carrier rating engines in the industry, ProShip is engineered to handle multiple origins, and complex shipping methods & business rules. ProShip takes shipping automation to the next level reducing costs, automating & streamlining your warehouse processes & providing new delivery capabilities. 30% of NRF's Top 100 retailers who ship parcel choose ProShip. Perpetual License & Subscription Pricing ## What is ProShip used for? [Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Shipping / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.proshipinc.com&name=ProShip) ## ProShip Overview Updated August 2026 AI summary ProShip is a transportation management solution for businesses of all sizes that require efficient shipping, carrier management, and order fulfillment. It supports cloud and Windows deployment and is noted for its custom integrations, label printing, shipment tracking, and reporting capabilities. Users value its ability to handle complex workflows and connect with multiple carriers and third-party systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProShip 4.2 (26) VS. [4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price Contact vendor Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (26) Ease Of Use 4.5 (500) Value For Money 3.9 (25) Value For Money 4.4 (452) Customer Service 3.7 (26) Customer Service 4.3 (430) ## ProShip alternatives [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Easyship](https://www.capterra.com/p/170399/Easyship/) [4.4 (284)](https://www.capterra.com/p/170399/Easyship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) [4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/56409/ProShip/alternatives/) ## FAQs about ProShip Overview ### Which roles and teams benefit most from ProShip? ProShip is most used by IT leaders, operations managers, fulfillment teams, and product or integration specialists who need reliable shipping execution across carriers. These roles use it to automate label generation, connect warehouse and order systems, streamline distribution workflows, and improve shipping accuracy, visibility, and operational efficiency. Answer based on 26 reviews Overview ### What company size and industries is ProShip built for? ProShip serves small businesses most often at 50%, with Logistics and Supply Chain and Wholesale tied as the top industries at 21% each. It is intended for mid-to-enterprise retail, manufacturing, healthcare, and 3PL/distribution companies, while reviewer data also shows use across midsize businesses at 29% and enterprises at 21%. Answer based on 26 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of ProShip? ProShip offers shipping management features for parcel shipping, freight shipping, air shipping, and ground shipping, along with carrier management and rate management. It also includes label printing, label designer, batch printing, tracking for shipments and orders, workflow automation, reporting/analytics, and integrations for warehouse, inventory, and order fulfillment. Integrations ### Which third-party tools and platforms does ProShip integrate with? ProShip integrates with 14 third-party tools and platforms, including Blue Yonder Order Management, Blue Yonder Warehouse Management, Generix WMS, JDA WMS, Manhattan SCALE, Microsoft Dynamics AX, Microsoft Dynamics GP, SAP ERP, SPS Commerce, and Sterling OMS. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does ProShip offer? ProShip provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started. Getting Started and Support ### What customer support options does ProShip offer? ProShip provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. User feedback on support is mixed: some describe good customer service and helpful technicians, while others report slow ticket escalation, repeated questions, and delays on complex issues. Answer based on 6 reviews ## Features AI summary Based on 1,464 Transportation Management reviews According to Capterra reviewers, these are the transportation management features buyers prioritize most when comparing solutions: - **Real-Time Monitoring** (**51%** of reviewers rated this feature as critical) - **Dispatch Management** (**54%**) - **Delivery Tracking** (**46%**) ProShip includes other transportation management capabilities that reviewers also rate highly, such as **Shipment Tracking** (**51%**) and **Order Management** (**54%**). Together, these features help businesses keep shipments visible throughout the delivery process, manage order flow more efficiently, and provide teams with better control over fulfillment and customer updates. Shipment Tracking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Order Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shipping Labels 4.5 (17) 111.76% of 17 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Parcel Shipping 4.8 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Label Printing 4.5 (12) 108.33% of 12 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Shipment Price Calculation 4.8 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. ProShip 43 features ### All Features - Air Shipping: Ship packages/goods by aircraft - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Barcode/Label Management: Print and scan barcode or labels - Batch Printing: Enables the printing of multiple correspondence items at one time. - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Management: Manage order deliveries until they are received by the customers - Dropshipping Services: Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers - EDI: Transfer of data from one computer system to another - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Label Designer: Create labels for products that contain required information such as colors, sizes, dates, etc. - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multiple File Format Support: Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales - QR Code Printing: Allows the printing and management of QR Codes - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 3.9 (25) Perpetual Software License Contact Vendor for Pricing It includes: - Up-front software purchase. - Lower cost of ownership over time. Subscription-Based Custom Quote Available It includes: - 36 month subscription term, billed annually. - Lower cost up-front. Value for money 3.9 (25) 3.9 Based on 25 reviews ## Integrations [ SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[ Manhattan SCALE](https://www.capterra.com/p/679/Manhattan-SCALE/)[ Mail Manager by BCC Software](https://www.capterra.com/p/92491/Mail-Manager/)[ Blue Yonder Warehouse Management](https://www.capterra.com/p/254754/Blue-Yonder-Warehouse-Management/)[ Generix WMS](https://www.capterra.com/p/237823/Generix-WMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (26) 3.7 Based on 26 reviews ## User reviews Overall rating 4.2 Based on 26 reviews Filter by rating 5(10) 4(13) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent JD Josh D. Director of Operations Wholesale ### "Proship Is For Professionals " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 20, 2025 Pros Fast system with ability to code in just about any business rule imaginable. Makes this a powerful and customizable shipping software when on-premises server is used. Cons Lengthy development time. Support with on-premises server and coding is timely as not all techs are up to speed with the "older" code. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Antonio E. IT Manager Chemicals ### "IT Manager ProShip Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 My overall experience with ProShip felt custom and bespoke. Nothing about our environment is the exact same as any other organization and ProShip's team worked with us to make it work. Pros I enjoyed working with the ProShip staff and being apart of the team during our software implementation. Cons This one is out of my control and does not reflect ProShip's products; the price is hefty for a small business, but worth it nonetheless. Switched from [E2open](https://www.capterra.com/p/32270/E2open/) Clippership was starting to feel dated to us. Alternatives considered [E2open](https://www.capterra.com/p/32270/E2open/) Reasons for choosing ProShip I do not remember what alternative products we looked at. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Catherine H. IT DIrector Electrical/Electronic Manufacturing ### "ProShip Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 10, 2024 Some personnel are great, others are not as informed and lack knowledge of the system. When you get the right tech all goes very smooth. Pros When it works it handles the shipping department efficiently. Cons Issues take time to resolve. Problems that have to be universal are treated as one company's issue and downplayed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Mike K. VP Operations Wholesale ### "Proship review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 10, 2024 Overall, we are very happy with our overall experience with Proship. Pros Once integrated, Proship works extremely well and allows for complicated customization to suit our needs. Cons The only real con is the initial cost and the renewal costs. Switched from [ConnectShip ToolKit](https://www.capterra.com/p/91328/ConnectShip-ToolKit/) We wanted a solution that was more user friendly and customizable. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reasons for choosing ProShip The demonstration of Proship and it's capabilities sold us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TW Thomas W. VP, Information Systems Wholesale ### "Not a ringing endorsement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 September 10, 2024 It started great. We had an awesome engineer who did all the custom programming and trained all our users. He had the support team setup in a way where they understood our setup and provided the proper support. At some point the support started to decline and in my estimation continues to do so. It is to a point where if I were younger and had many years left with the company I would start to look for another solution. Pros The product seems to work well and suites our needs. It talks perfectly with our rather outdated ERP system. Cons The support team leaves a lot to be desired. We struggle getting timely assistance and hear nothing but excuses. The engineers do not communicate with each other. We have to answer the same questions multiple times. Their expectations of our internal knowledge is unreasonable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Christopher C. IT Technical Lead Industrial Automation ### "Customer Serving! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 10, 2024 I enjoy dealing with an important vendor who doesn't act like we need them and we will just have to put up will sorry service because of our dependency. Our previous vendor found out that it is possible for customers to leave. ProShip shows they value their customers and work to partner with them. Pros The system works well. The updates come regularly and implementing them is a breeze. Their support is actually supportive! That is a plus! Cons I love the documentation, but it does seem like there are some docs out there that need some attention. At least they are out there, though. I am happy about that. :-) Alternatives considered [EasyPost](https://www.capterra.com/p/204351/Shipping-Software/) [Shippo](https://www.capterra.com/p/146146/Shippo/) Reasons for choosing ProShip ProShip matched our requirements more completely than the others. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RJ Ron J. Senior Network Engineer Logistics and Supply Chain ### "Stable Product but Support needs major improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 10, 2024 The overall day-to-day experience with ProShip has been great. The product is reliable and "just works." The methods to add devices at stations (i.e. Scanners and Printers) is antiquated but is stable and works when the proper methods are applied. Support, however, has been far from great. Despite multiple calls with support management, we tend to always run into the same issue of a ticket taking days to get escalated to a higher level technician who can actually provide us with the answer/fix that is needed to resolve the root issue. The most frustrating part is spending days answering questions that were answered either in the initial ticket or follow-up replies. I do not feel I am being overly harsh in saying our support experience has typically not been adequate for our needs as a business. Pros The product is reliable and works well day-to-day. Cons Our experience with technical support has been consistently inadequate. Days go by answering basic questions that were answered in the initial ticket. Weeks can go by before resolution of a more complex issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Anne K. Director of IT and Operations Wholesale ### "ProShip makes shipping easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2024 Excellent - great to work with and assist with any questions Pros How it makes shipping with multiple carriers easier Cons Sometimes wait too long for answers to support issues. Switched from [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) needed an update to our aging system and ProShip provided what we needed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ES Eric S. Fulfillment Product Manager Package/Freight Delivery ### "Great Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 10, 2024 Overall, Proship is a great vendor for Omnipress. They have worked closely with us to integrate many customizations to meet our customer's needs. Pros The flexibility of working with different shipping vendors with different requirements. Cons The customer service team could have better time management skills to response times with open tickets. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VV Venkata V. Senior Director of Engineering Retail ### "Proship rate shopping logisctics" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 10, 2024 it has been good but we had to do a lot of internal additional monitoring for services. Pros both the features in Proship -rate shopping between logistics -ADS feature for promised date Cons support model when it comes to underlying services Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/56409/ProShip/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.