Who Uses This Software?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.


Average Ratings

2257 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Basecamp
  • basecamp.com

About Basecamp

Web-based software that makes it simple to communicate and collaborate on projects. It is used by millions of people and 98% of its customers recommend it, primarily for its simplicity. It supports multiple languages and can be accessed on your mobile phone.


Basecamp Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Budget Management
  • Issue Management
  • IT Project Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration
  • Gantt Charts
  • Percent-Complete Tracking
  • Progress Tracking
  • Recurring Tasks
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Time Tracking

Basecamp Reviews Recently Reviewed!

Can't remember life before basecamp...

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: but I'm pretty sure it was horrible. I needed the organization and collaboration tools. My team was struggling to meet simple deadlines because of how many moving parts there were. Basecamp solved them!

worked very well and was a great way for us to get everything organized.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think the best thing about BaseCamp is the way it's structured. Once you have everything set up it's a great way to stay organized

Cons: I really cant think of much. However, I would say that there was a learning curve at the begining that took time.

Basecamp is easy to use and a great tool for keeping our office organized.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Overall product is easy to use both from desktop and mobile. We love using the ping function for quick chats and having a place to organize all of our files.

Cons: Inability to schedule recurring events on the calendar, too many functionalities we don't use including scheduling and messaging within each individual project and the calendar can be cumbersome to use at times.

Simple. Solid. Efficient.

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its really straight forward and doesn't get in your way. We just need a place where the to dos, the checklists and the documents can all flow together. Most project management tools overthink it. Basecamp just gives you a solid cross roads.

Cons: Teams vs. Projects. Its a little confusing what separates these two routes. We basically just do everything in projects in order to avoid the issue.

Overall: Project cohesion, team accountability.

2 Years + utilizing for inter-department task management & tracking

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use. It takes just a few moments for almost anyone to become acclimated to the format.
Easy to follow along and register completion of tasks. So much cleaner than e-mail chains.

Cons: Can be a bit overwhelming if attempting to enter in after been in use for a while. This can require a bit steeper of a learning curve.

Overall: This software has allowed me to view and review tasks whether they are assigned to me or someone else. Allows for easy follow through and seeing where a potential hangup might be.

A great way to keep the team connected and everything in one place.

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The above, love that everything is contained in a single place. I also think it's helpful to have imagery in one place.

Cons: I don't like that I can't tag people to get them to pick up the chain. I think the UX could be slightly more intuitive than it is currently.

Helped us organize our projects and increased our organizations effectiveness!

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, allows for quick communication for projects, and great collaboration. Makes it quick and easy for team members to share ideas, make quick edits, without having to meet together.

Cons: Some of the buttons are a little confusing to use. I had trouble locating a few of the buttons I needed to use. Also I think the user interface could use revisiting to increase ease of use.

Overall: Makes it easy to collaborate on ideas and projects. Eliminates need for meetings while increasing communication.

Easy to Use Communication Tool

Oct 13, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, client or team options, posting is fast and mobil, good app, cloud based, syncs with many calendars

Cons: Can┬┐t select personalized emails per topics, no scheduling capability, no folders feature for files, only can search key words

Good experience

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is super user friendly & efficient. I recommended it to my correspondents and neighbors. It often comes up in discussion how pleased we are since switching over.

Good for Project Management

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It provides a platform for groups to work on projects together. It helps keep everyone on track and aware of progress and deadlines. I also like how you can email people not on Basecamp and it will go into Basecamp.

Basecamp helps organize everything in one place.

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Pretty cheap compared to alternatives. It also supports integration with other applications and services which is helpful.

Cons: The UI needs some work- you can get lost in the midst of your projects and wonder where you've ended up. The message system is limited and the reporting options are few.

I've used the calendar and project management functions of Basecamp.

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've found the function to be pretty intuitive. The best experience was with customer service. I received a standard message that they would get back to me 12-72 hours-ish, however, I received a personal response & resolution to my query within 15 minutes.

Cons: The dashboard page can feel a little cluttered, but it also makes it so that all information is readily accessible, so only a minor con.

Basecamp Really help in managing your backlog

Oct 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Using in mobile will feel you shouldn't use it on mobile. I don't feel any other difficulty in using it.

Pros: Basecamp Really help you managing your backlog items. It always remember you the task need attention for completion. More flexibility related UI.

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Great structure, doesn't suit me and isn't flexible

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Basecamp is a great tool for team communication. It's structure would be good for many work environments and I love tools such as weekly and monthly questions to keep conversation flowing.

Cons: Basecamp's structure, while good for many, is not very flexible. During the free trial I imagine it working in my setting and it just isn't structured in a way we can use. (We settled on the more free-form Trello, which would be TOO free form for many.) The price is also quite high.

Overall: Even the free trial gave me good ideas. Basecamp itself is a good idea if I ever find myself on a team for which its structure would work!

Organized software

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use and it keeps all of our projects organized. I love the to-do' s and the text documents. You can add reminders and information in the text docs.

Cons: There is not much I can say that is negative about this software. The customer service is amazing and the ease of use is awesome.

Overall: Ease of use and I can organIe many different projects.

E2e79d6464d341cc467653ac991b5eb6

Great project organization tool

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One stop all Collaboration Tool for ToDo management and project tracking. Beats relying on email

Cons: The customer facing approach takes some getting used to (project side still the same, customer side is email based)

Great tool to track projects and communicate with co-workers and clients

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Assign to do's to individuals and ability to email directly out of the software. I also like the daily updates the system generates.

Overall: Better project tracking.

Good beginner product

Oct 12, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, enough features to keep you organized, helps with communication collaboration and documentation.

I LOVE Basecamp - as a project manager, it makes my job more productive and fun

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integrations and functions provided, the quick and easy way to add additional team members and an all in one spot to see all client projects and what's due.

Overall: I use it daily as an online business manager - it makes managing projects across clients and internal team members a breeze.

very easy to use tool and worked well for a few of my mini projects

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very Basic tool - great for smaller projects but proper PM requires something more robust and can handle milestones. Great for setting to-do's and status updates

Cons: Not great for large/complex Projects.
Does not integrate with Salesforce, so it's difficult to reconcile time spent on specific client work.

Basecamp is a great way to collaborate with many people.

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease in which you can upload documents and get (or provide) feedback without having to email multiple people about it. It provides a centralized location for training videos and other important documents. It is convenient if you lose a document, you can go back to Basecamp without having to dig through emails trying to figure out where it came from.

Cons: It gets a little hard to keep track of where things are posted. I have not been using it for very long, I am sure once I've got a little more experience with it, I will be able to keep track of the difference between files and documents.

Overall: I find it useful for sharing documents without having to keep track of multiple versions or having to send emails.

new user

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: seems to increase efficiency,

Cons: trying to learn the program and implement at the same time has been challenging. remembering what you did the first time and reproducing it. Getting other team members interested in using the system so we can share information. It seemed simple but I have not been able to stay focused for a long enough period of time. Interruptions keep making me start over. Hopefully they (rest of people will step up and we can all learn together.

Overall: Sharing our work with each other

Kept folks on the same page while juggling a lot of projects

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a list person so seeing tasks in a list helped me grasp the project. It was easy to see where others were at in their task as well.

Cons: Kind of hard to navigate. Lots of features I wouldn't use all the time but would need occasionally and it was convoluted on how to access them.

Overall: Organization and having a team on the same page

Basecamp clearly is a top choice when it comes to online project management.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Basecamp covers a lot of bases when it comes to managing projects and personnel, even if members of your team are time zones apart from each other.

Cons: Interface design leads to rabbit-holing. Instant messages too compartmentalized. Weak reporting options.

Overall: Basecamp suffers from some design issues, however, that make it a less productive space than it could be. Still, it's a decent app if your team wants a freeform environment in which to collaborate.

Very user friendly, and easy to follow.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This program is easy to learn....Fast! Anyone can learn this program, and stay up to date with current projects. This program helps keep your organized, and thorough.

Cons: You cannot update your comments from a week ago. Any-time-any length edits. This causes you to delete your post and resubmit which causes more time than you really need to update information.

Overall: Organization

We use in-house for projects and communication. Most of the time it is very helpful in keeping up

Oct 11, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to search for past messages; history of projects and messages are always there. Like the way there are several options within each project: Docs & Files, Schedule, CampFire and Messages.

Cons: ~ Cannot do a repeat on the calendar/have to enter each date individually.
~ Would be nice to have a like button for Campfire as a notation it has been read.
~ On a personal /work level... I spend alot of time following messages and projects - sometimes it
feels like my mind is on overload

(Not the one who contacts customer service so I was neutral)

Overall: projects are streamlined, easy to find, easy to search past history when planning the next event

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My organization uses Basecamp for our cross-functional team calendar.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it is easy to add people so that they have access to the calendar. Not only that, the emails of all of those with access to the calendar are clearly listed.

Cons: I would like it if there were a smart, or short URL for specific calendars or projects. This way I could forward the URL to people and they would remember what it is for.

I've used Basecamp while rebuilding our company website to communicate with our web design team.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Basecamp keeps a trail of every e-mail communication. It makes it so easy to look back at previous conversations and get a refresher on who-said-they-would-do-what. It is cleaner than a long, winding email chain but has all the benefits of keeping info accessible.

Cons: The only con of Basecamp is logging into the database separately. I wish I could create a Basecamp inbox within my inbox. I do keep a folder in addition to the web database, but it is one extra step to login to the site.

Overall: All information logged and accessible.

This is one of the most user-friendly project management programs I've ever encountered.

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything is autosaved as you type it, so there is no possible way to lose information. Even if you delete a file or an important email by accident, you can always retrieve it within 30 days.

Cons: 'have experienced some connection issues, and the app doesn't work particularly well when the internet is unstable.

Overall: Is was an experience

Used Basecamp when doing a project of migrating a new software system

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Basecamp was perfect for us, as we had multiple agencies, all over the country working on a project. Was a great place to post comments, files, and anything else needed for the project so that all involved could see it.

Overall: Kept the project on track, and all parties involved had a place to post files, give feedback and kept the emails to a minimum.

Extremely easy to use, has multiple features

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This a very useful software if you are working on a project with a team. You can easily collaborate, chat in your own preferred language.

Overall: This tool was extremely useful for me while I was working on a team project at my school. I highly recommend using this for your projects.

Very helpful for keeping tasks organized and shared.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to tag others, add and remove them from projects easily is VERY handy. The project copying function is also handy.

Cons: The biggest hole is that you cannot create reoccurring tasks based on dates or day-of scenarios. If you have a monthly task, you must enter it 12 times. Annoying after the 20th task.

Very nice for organizing projects

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a great software for organizing projects and assigning members of the team. It is very user-friendly and convenient to use. We had it in a small office and I'm sure it would perform just as well in a large office.

Works well with a few flaws

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: tasks were easy to assign. bright and colorful interface. was very easy to set up initially.

Cons: Clunky interface and had some issues navigating between tasks that were set up when multiple tasks were assigned

This product is leading the way for project management

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The UI is great, easy to read and I especially love the 'applaud' feature. Easy to start a new project, invite new users, and have collaborative conversations.

Cons: There's still a gap waiting to be filled by this type of collaborative software. It's not always easy to navigate the recent activity or understand which project you were called on unless your company adheres to internal naming standards.

Best entry level project management solution

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: New team members can be up and running in 5 minutes. The UI is exceptional. The notification features keep team member engaged who still rely on email. Overall, this tool works the best for any team/project that does not require close monitoring of costs/burn down schedules etc. I have tried many, this is the best.

Cons: Nothing. It performs exactly as advertised. If you need advanced contractor management and costing, then you need a full-featured project management solution. If you are looking to deploy a collaborative team management tool, then this is ideal.

Overall: I am involved with three teams of students and colleagues and this tool allows us to keep in constant communication despite being distributed across many continents. The task assignments features keep everyone accountable and the daily recap email is an awesome tool to see what has been accomplished. It blends the worlds of email based and platform based project management seamlessly.

The software is easy to use .

Oct 10, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It starts up quickly and hasn't shut down expectantly. It is self explanatory. I required very little assistance while using it.

Cons: The cost is way too high. I would have thought that it would cost much less as there are many comparable similar products available.

Overall: Confidence

Simple and light project management platform

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to create and manage projects in an uncomplicated way. There are project templates which allow you to create new projects based on specific processes. Communication is really simple and I like how you can either create new topics or use tasks as topics to update the clients on the status of the task

Cons: Out-of-office status is a missing feature. This means that clients would raise questions without knowing that you are not there to answer them. There is also a limitation on the ToDo list: when all tasks in the ToDo list are complete, the list itself disappears. This is not always desirable because the ToDo list is often used as a container for new tasks, which are not yet added to the list.

Overall: All our client projects are managed through this. This means that communication and task management becomes really easy and overheads on managing the client accounts are minimal. Most our clients also find the Basecamp easy to use and set up.

Add more custimization!

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Low Price: This is one of the most affordable project management solutions available, especially considering how well it functions.
Upfront Pricing System: There are no hidden fees with Basecamp 3 no cancellation penalties, no per-user costs, nothing unexpected. Almost universally, people rave about how above-board and upfront the pricing system is.
Intuitive Design: Basecamp 3 is eminently user-friendly. The functions are simple and elegant, and no time or space is wasted on unnecessary material or over complicated features. Most people want to perform normal tasks without the necessity of an advanced degree in computer science; Basecamp 3 is using technology that is also accessible to the layperson.
Smooth Function: Project management in Basecamp 3 has been condensed to a precise science, and the software functions reliably with little to no bugs or glitches.

Cons: Limited Feature Set: Basecamp 3 has been distilled into a high functioning task management tool, but it doesn't do a whole lot more than task management. Many customers wish there were more reporting, budgeting, and accounting features. As I tested it, I definitely noticed there were several features common to other programs, such as Smartsheet and Teamwork, that simply do not exist in Basecamp 3. These include methods for measuring productivity and some more advanced scheduling capabilities.
Non-Customizable: Unlike similar software programs, Basecamp 3 does not allow you to personalize your account by changing color schemes or inserting your company logo.
No Built-In Time Tracking: Lack of time tracking is one of the biggest criticisms I can think of for Basecamp 3. Most other project management programs offer a service like this, but it is nowhere to be found in Basecamp. If time-tracking is one of your needs, you may need to look somewhere else.

90f7df02f9bf0d33a2f8a1e90fe72ea5

Solid Product

Oct 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the ease of use of version control and access from anywhere in the world. Once you figure it out - it's extremely easy to use. Plus I like the notifications.

Cons: Paying for document control is a tough choice given all the free options. It took me a few days to figure out exactly how to navigate. It wasn't entirely intuitive.

Overall: Easy document control.

Its a great tool for keeping the team informed and on the same page

Oct 10, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Its keeps line of communication open team wide and especially useful if you have team members that work remotely or at a different location. It makes it easier to track team activities or assignments

Cons: Its unnecessary if you have a good crm that your able to assign tasks for your teammates as the administrator. A good sales and marketing tool with automation is a better buy

Overall: Communication with team members that work remotely to be sure we are all on the same page. It delegates assignments or tasks

easy to use!

Oct 09, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how straightforward this system is. There's a simple list of things that I need to get done, organized by when I need to complete them. Pretty simple.

Cons: I wish that the app had tabbing functionality. I know that the browser does, but I much prefer to use the app so that it's always accessible from my bottom "toolbar" (on Macbook).

Good software

Oct 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it is easy to use and easy to manage people. You can set up separate sections for each project and even control who can see and access each project. It is very easy to invite people to a project as well.

Cons: If a project has too many todos in it, it can be become a little bit slow or a little bit buggy, but this is a rare occasion. I wish it had a better calendar view, as well, as the calendar doesn't always give a good over view of what it is due when.

Enjoyable use as a Team Member using Base Camp

Oct 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The clarity of fonts used, and relative user friendliness! I also liked that the pages were easy to navigate.

Cons: Couldn't think of much I personally disliked! However, no software can please everyone, and eventually another team member found a product he felt met our team's needs better for the project we were addressing at the time.

Overall: The software kept all documents pursuant to the projects we were addressing accessible to us all times. It also enabled interaction between team members in a convenient way. The colors and other details were pleasant too. :)

0e1e24f30ec3558f8be6e281d4ac451c

Clunky and Expected More

Oct 06, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Value for Money

Pros: The input fields are clear and the user should be able to understand the expected data. There was nothing about the system that stood out.

Cons: Overall it doesnt seem to be a very integrated system. A PM system shouldn't require docs to be saved in multiple places.

E8e1e4e812d866eeb97f4b735e503eb6

Required by my workplace but it's pretty easy to use to keep up with updates in the practice.

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Emails updates relevant to the topics that apply to me, with links to documents I need to read. The site itself customised so I don't see the topics not relevant to my profession. Discussion can be followed on topics via threads on the site, or ignored until I have the time.

Cons: Took a while to set self up to use it, but was guided through process well. While other users get familiar with it st workplace can be quite spammy with updates, and has potential for new users to inadvertently email the whole company ( a rare occurrence once people get the hang of it).

Overall: Easy place for my workplace to keep the many documents and guidelines for best practice we use. I tend to check it fairly infrequently but can follow who said what when in relation to important changes to guidelines or processes.

A very organized way of managing and delegating tasks!

Oct 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The approach is very simple, and I like that you can create a task and add to-dos which makes it very efficient in tracking progress of projects

Cons: Somehow it is very limiting, and you can overlook a task once the due date had gone. It would have been better if there are multiple reminders until a task is completed.

Great teamwork software

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to chat and share with your project team the documents you are working on. Also ability to choose who to send a notification email to.

Cons: Cannot edit documents on basecamp and save changes online. Need to download and work on changes if needed.

Overall: Easy way of sharing project documents with the team

Basecamp was pleasure to use, functionality is efficient , but tweaks to the server would be nice

Oct 05, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Efficiency and ease to get started. It's very helpful to with business puposes and would recommend to others.

Cons: The speed of the product could be better, to capitalize on as many eyes on the product as possible , make faster

28d42a897a4bad4abe929debcc8cfeff

Great for collaboration, not spectacular for project tracking

Oct 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Excellent collaborative tool to help encourage conversations and information sharing. It allows an excellent format for ongoing input relating to a particular story or piece of content. Lots of people can voice their opinions in a single thread to help communicate with the rest of the team.

Cons: Our team struggles with maintaining visibility to the current state of all the projects that are ongoing. We can have 30-40 individual stories being written by different people each week and all of them need images, some need video, some need social support, etc. and it's difficult to use Basecamp (at least the way we have it set up) to get a complete picture of what is currently being worked on and what pieces of the story still need to be added.

Overall: Great framework to encourage collaboration and conversation about the work that is going on.

Great software to collaborate with teams.

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that everyone can be updated on projects and deadlines with the ability to set due dates. The ability to have multiple projects going at once with sub tasks made for easy assignment.

Cons: The visual interface was a little difficult for me to get used to at first, but once you get used to it it's great.

This is a terrific tool for any team or group to use in developing a joint project

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy and quick to learn

User's don't need much in the way of computer competency

Technical geeks and computer illiterate executives and sales people can use the same tool and communicate.

They have by far, the best customer support I have ever experienced. E-Mails are usually answered within minutes by real identified people who are knowledgeable and actually read your request and understand your problem.

There are a variety of 3rd party Add ins that can be used with it.

The cost is very reasonable.

Cons: They have too many versions and upgrading has been uncharacteristically awkward.

The formatting of the messages is more limited than ideal. For example, you can't have color or different font sizes.

The search function is also weaker than ideal. For example, no Boolean AND, OR, NOT combinations are possible.

You cannot send private messages within Basecamp. So all messages are visible to all who have access to that project.

Basecamp is a great software system to keep track of projects and keep everyone in the loop.

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a great alternative to email. I love the calendar and that you can create multiple projects. I really like being able to upload files directly to Basecamp, rather than having to attach them to multiple emails. Everything stays very organized this way, which I love.

Cons: I don't like the file size limit for uploading. Sometimes it is VERY slow at uploading larger files, and as a graphic designer that's a major problem. Sometimes files would not load at all, and I had to revert to using email, which defeats the purpose of Basecamp. It caused my work efficiency to slow down. This is why I gave the overall quality and features and functionality sections only one star.

Overall: Really great way to organize projects. Stops the madness of sending tons of emails. Keeps everyone on the same page. As a graphic designer for one of my clients this was a great tool. I only was the user, so I cannot speak to parts of the software. I love the calendar and that you can assign different tasks to different people. It was great to be able to upload files to Basecamp rather than attaching them to email. I just really love this software. My only issue was not being able to upload files at times (the software just stopped working), and it seems there's a limit to how big of files you can upload. I had to revert to dropbox and google drive at times, which defeats the purpose of Basecamp. That's why I only gave it 7 stars rather than 10.

Team collaboration finds a simply solution.

Oct 05, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Basecamp gives teams an online hub for collaboration to increase project cohesiveness and productivity.

Cons: The layout of the app isn't conducive to productivity, and it only has rudimentary tools. Allowing users to customize the layout to their specifications could increase productivity.

Overall: Stay up to date on the progress of the team project.

4b568b90b6339abeceab5af0bd4a6a37

Basecamp is a great communication/collaboration tool for a small company

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that basecamp gives the ability to create tasks as well as communicate each member. It also gives everyone the insight into upcoming projects. I am currently using it to track the projects of the team and I love how it gives them reminders about deadlines to keep us all on track

Cons: The UI is not very user friendly. It is hard to navigate sometimes. Also, some calendar items become very difficult to view when there are multiple items.

Overall: We are able to keep track of our projects and stay on top of things.

Great for a basic project management tool

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to setup and assign projects. Not too much time needed to setup a projects with details. Much easier to begin using than other PM tools

Cons: Not enough functionality to use for my development department. Not able to have tasks assigned automatically or limit view per roles.

Overall: Easy to use for basic and small teams. Also if projects are not too complicated.

Great!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the calendar feature it help me to keep up with our 23 employees work schudule and milestones.

Cons: I used as time keeper for employees and It would be great if ingrates with quickbooks

Great for business

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This helps my business greatly. It's an awesome platform for management. It helps keep us organized.

Cons: It would be nice if the free trial was longer.

Overall: So far we love the software. It's easy to use and there is a customer service line for questions.

Currently, I use Basecamp to help keep track of sales and to collaborate more effectively at work.

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I love its user interface, particularly on the new one. It's so elegant, intuitive, and easy to use.

Cons: I wish that the software facilitated collaboration more easily. Sometimes it's hard to get information from one person to another.

excellent product easy to use I would recommend to all my colleagues. it s a great experience very

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like all of it, I as previous said excellent product easy to use I would recommend to all my colleagues. it s a great experience very

It is a great way to organize and assign tasks for a group project.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how you can centralize the tasks and projects for a client. I also like I you can go back and review conversations and attachments.

Cons: I think certain things in the software are not very intuitive. I found my self confused by the wording of things and how to create a project and assign a task.

Overall: You are able to centralize and assign tasks to individuals in your organizations. You can also attach files relating to the tasks and projects assigned.

Software was adapted at our workplace as means of keeping all communication on a project in 1 place

Oct 05, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like having all communications for each project in one place instead of having to search through emails, file folder etc.

Cons: I don't like that messages are received through outlook and replies are done through an entirely separate program or domain. It just adds another window to the many we already juggle.

Overall: As stated before, I liked having all communications for a particular project in one. This is what I've found to be the biggest benefit.

Basecamp is great and allows our company to keep tasks and projects up to date with things to do.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Basecamp is great and allows our company to keep tasks and projects up to date with things that need to get done and allows us to delegate tasks and keep others accountable.

Cons: It does take a while to get used to all the features and windows but overall a great product and worth the time to use.

Overall: Great product for companies who need to delegate tasks to ensure an event or project is done well and professional.

I love the daily recap emails!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the daily recap emails -- it lets me know what has happened if I'm away. It's also a great way to keep track of tasks because it is all kept electronically.

Cons: I would like the ability to assign a task to multiple users but that doesn't seem to be a capability at this moment, but it's not a major barrier.

Used it to manage tasks and team.

Oct 04, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Ability to easily organize tasks to specific projects and people. Overall the site looks clean and neatly organized.

Cons: For an agency, it's really limiting. When you have multiple projects, each with dozens of tasks it can be really hard to navigate and find what you need. We ended up switching to another system. For a smaller team it would work well, it was just too limiting for us.

Great features and Easy!

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy this program is to use. the features and functionality are great and add value to my business

Cons: Pricing is tough. I cant imagine a smaller business affording the program and using all the features .

excellent PM tool for non PM staff

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: easy to use and the pings help keep everyone on track; colorful interface appeals to many; easy to move projects from the earlier versions to Basecamp 3

Pros: easy to use; web based

Cons: does not easily integrate with MS One Drive

Recommendations to other buyers: Use it for work and personal projects

Ease of collaboration between the project's team and clients

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I am really happy using Basecamp because its Easy to assign tasks in a project. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Basecamp. With that information at hand you should be equipped to make an informed buying decision that you won't regret.

Overall: Might be it can be minor cons. I m using this software was kind of forced on me, without having had an idea that it was going to be used. This was not a problem with the software, itself.

Decent PM Tool But UI Could Use Some Work

Oct 04, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a good system for small companies or startups. The templates functionality make it easy to create a series of tasks so I don't have to type them out every time.

Cons: Sorry, but I don't like the design/layout of BaseCamp. I have used many different PM's throughout my life and I just don't think the design works for larger companies. At my previous company, we were using BaseCamp with close to 100 employees and it was really difficult to navigate. If I had a recommendation for the designers, I would say design a UI closer to TeamWork or OrangeScrum.

Overall: When my startup began it provided us a great way to get off the ground.

I am a team member who uses BaseCamp and am able to establish timely communications with this tool.

Oct 03, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy the shared network aspect - that I can see what other team members are working on. Their ideas help me to stimulate other levels of productivity and bring my best game to the table.

Cons: The learning curve is a little challenging. Once the concepts are adopted, the curve does flatten a bit.

Overall: Team interaction, timely updates, planning calendar.

A great option for small-medium size businesses just starting to use a Project Management Tool

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've implemented it at 3 different companies now. You can literally be up and running in 30 minutes. The learning curve is small so it was great for us to implement in a company with multiple locations and staff with different levels of technical abilities. It has helped us move out of communication silos and track project more efficiently. Leadership now has a clearer picture of what it really takes to accomplish something. It integrates with Google Docs which works much better than Word since you don't have to download the Google doc. They have very fast customer support and it's reasonably priced. It's web-based software so it's easy to access from anywhere you have an internet connection and they have a free app for mobile as well. It's funny, the people in our company that I thought would hate it the most and resist using it actually LOVE it the most!

Cons: Version 3 has some added functionality but has lost some of the simplicity because of it. For example, you can now assign multiple people to a ToDo and so each person's headshot shows up next to the ToDo. It's just a little distracting. You're not able to track the STATUS of a To Do (On hold, In progress, etc.) and Time tracking is a 3rd party add-on. I wish that was something you could turn on/off if you needed it. There are many 3rd party add-ons though for various things. I submitted the status thing many times over the years as a feature request but unfortunately it hasn't happened.

Great for to-do lists

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Love to use it for projects and individual tasks associated with certain projects. Helps keep track of everything

Cons: I don't like how you have to go back and forth and the user experience isn't great. Would like to see more changed.

Nice, easy and comfortable use.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The different tools can be turned on and off as I want, project templates make starting new projects with similar features a breeze and everything is designed with good. There are also great iOS apps and a MacOS app that stay in sync with notifications.

Cons: sometimes difficult to convince others who have degrees or certifications in project management that Basecamp is a true powerhouse of project management

Basecamp keeps our team on track and makes sure we don't miss important details.

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We love how easy Basecamp makes it for us to keep track of media requests with our designer. Each department has its own unique area and each project is separated. This allows us to focus in on what pertains to our area and not get bogged down in other departments/projects. We also really appreciate how Basecamp tracks due dates and keeps everyone informed. This goes far beyond task management and helps our team to collaborate together and ultimately helps us to accomplish far more than we did without it.

Cons: Basecamp does come with a bit of a learning curve. I say I like it least because that it is the only thing that I found difficult, but I really do love the software. I also know that our team lead that was trained by Basecamp got every question she had answered very quickly before she trained us.

Overall: It really helped us stay on track with projects and kept things from falling in the cracks between our different departments and our designers.

Innovative

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Innovative and useful. The software is fairly easy to use and made our company more productive. We would recommend it to anyone.

Cons: Sometimes it can be difficult to learn to use. Interface is confusing in the beginning, but give it some time and it will be easier.

I use Basecamp every day for all my campaigns and it just works

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Visibility of tasks (todo's) for both agency and client side is a big help. It seems like a no-brainer but some competitors don't do this. Replying via email is the standard thing now (I think this originated from Basecamp), but this is great for me as I'm a zero in-boxer and use all the email notifications as tasks that I reply to then archive.

Cons: It seems to lack customisation in comparison to other tools, but sometimes it's not good to have everything. It works for the vast majority of campaigns we organise.

Overall: Ability to collaboratively manage projects.

Good general task management software, but lacking advanced fine-grain features

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Basecamp is easy to use and doesn't take much training to get started. For general task management and planning projects from a high level, it is perfect.

Cons: It lacks some of the more fine-grain features that more advanced task management software has. We found it good for planning from a high level, but it was more difficult to track and deal with specific details inside a project. The comment history can almost be used for this, but gets out of hand pretty quick once you exceed 20+ comments for a specific task.

Basecamp is a very useful tool that helps us to create a work environment online to share our data.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The basecamp software is one of the best software that helps us to create the friendly work environment online. We can use it to share our important information, share document online which can be accessed by all the members.

Cons: Usually, I like the software but the thing I like least about this software is that the name is displayed as the first and last initial of the person. If two persons have the same name then it is confusing.

Great Team Organization Tool

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The software allows our team to stay organized with group tasks and individual ones as well. This keeps tasks in line and stops small or big items from slipping through the cracks or becoming forgotten.

Cons: It can be difficult to navigate once you start out, but after it tends to become very simple. Sometimes project limits do not allow for more unless purchased.

Great experience. Would recommend to others.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's the calm and organized way to manage projects for the day or week! I recommend to others and those I work with.

Cons: Sometimes can be a little confusing in areas but for the most part it works great. Its definitely worth your time.

Helpful functionality, but not a very user-friendly tool.

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Ability to customize email alert settings, included team members on a project, and user permissions.

Cons: Inability to direct others via url to a specific page/job/discussion/file on Basecamp - makes quick file sharing more difficult.

Excellent way to coordinate the daily workflow and reaponsibilies of my team.

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to understand and operate. Easy to update during meetings. Everyone on staff has access, so we can all log in and see updates through out the day.

Best tool for Marketing Teams!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Makes it easy to communicate with a team of people, no matter the distance. Love the ability to share files as well. What is really cool is that you can invite others from outside of your organization if they need to collaborate on certain projects.

Cons: Sometimes I felt like it was a chore to constantly have to update on projects to keep everyone in the loop.

It's a great basic management tool for teams. This is great for when working on specific projects.

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This is great to manage a singular event and to be able to assign individuals projects that are very specific to your organization.

Cons: The problem with Basecamp is when managing regular projects and having a host of projects in the works.

Simple and straightforward

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I loved how simple and easy it is to bring everything our company is working on into one place. I love it!

Easy to use and helpful to stay organized

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Basecamp helped us to keep all information together and streamline communication. For those times when you need to work directly with other people, Basecamp's text docs allow everyone to write and edit in the document simultaneously with all changes being automatically saved.

Cons: There is no way to make one task dependent upon another in Basecamp, something which could pose a problem when trying to schedule upcoming work.

Basecamp is very simple and effective.

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to track progress and stay organized. It helps me stay on task with what I need to accomplish on a daily basis.

Cons: It takes a bit to get to the specific project I'm working on - I've found just navigating to it can take longer than I would like but this is a very minor thing, it's truly not a huge problem.

Good quality piece of software, but too complicated to track down small or fast projects.

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Can cover a lot of ground regarding big and complex projects with many users, very detailed on the info can provide.

Cons: Hard to keep track to graphic design projects because the uploading of images. SOmetimes you get lost on the tracking of images

At the end, does what it's suppost to do and should fit most people.

Oct 03, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It takes time to adjust to the system, but the overall quality of the service is great. I do recommend using it for most people, i just suggest you spare up around few hours to learn how to work with it.

Excellent / Simple Solution for sharing information with other teams / customers

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use, not have bloated with additional features that aren't needed like some other tools. Email integration / ability to use solution without the need to navigate / log into the site each time is very handy. It has a very handy API as well.

Cons: Formatting options for messages are fairly limited.
The upgrade / version process is bizarre. Instead of upgrading everyone on the cloud solution, they have a brand new product that you need to migrate to in order to make use of new features. Somewhat understandable since this is client-facing but seems like this could be done better.

Overall: Simple client information sharing, email integration, API.

Easy to use, very helpful when working in a team

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Basecamp is a very easy product to use. It helps keeping track of a job when working in teams. The email notifications are also very helpful in order to keep a history of the project development.

Cons: The interface could use a bit of an upgrade. Even if it's easy to navigate, it would be nice to have a new view of the interface - more modern.

Overall: For big projects in team, Basecamp would be my no.1 software since it's easy to use, easy to keep track of a project and have its history easily accessible.

Very positive experience

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: PROS - Ease of use, very fast, user friendly and idiot proof. Loads fast, looks good, and self explanatory

Cons: CONS - some of the features can still be improved. Some of the buttons can be placed better so that they are more visible.

Overall: User Friendly

I like how you can easily search for open jobs and other people can add comments & docs.

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Uploading docs and being able to refer back to them. I also like how other people who work remotely are able to comment and add their own notes.

Cons: Really none but some time all the emails I receive from basecamp. For an example every little change or addition - you get an email. I am sure that is a setting though.

Overall: Organizing open jobs.

Amazing Soft On Nice Price

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy for use of the soft makes him needed each day when start my work.
Sometimes I wonder how to perform my work in the best way and believe grateful of existing of this soft

Overall: The simple of use and simultaneously effective decisions given by some click to reach my success in work

I have absolutely loved using Highrise Basecamp

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. The people are also really great and it feels personable. The GUI is amazing and allows you to really feel in control of your data.

Cons: I would just say that it was my first and only time using a CRM. Probably the biggest downfall is just simply that it took me a while getting used to logging everything about the customers / prospects.

This is an amazing Project management software

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is very intuitive and we were able to collaborate better than any other program I have used before. Emails came straight to me I didn't have to worry about always logging into the software.

I am using Basecamp with our etranscripts project.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I am very happy with the collaborative aspect. In addition, the file storage ability is useful. As Google drive goes away, I will be looking for more, similar solutions.

Cons: The software was kind of forced on me, without having had an idea that it was going to be used. This was not a problem with the software, itself.

Overall: Project management.

Enhance Smooth Operation within the Projects.

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used this software for my projects. Its worked nicely, because sometime we delete files accidently, its store as a trash.

Overall: It's customizable. I find that it has all the basics - everything I need to effectively manage notes, files, and actions plans for my team.

Great product, especially for the value.

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I really like that it wasn't crazy expensive like some softwares can be. It is extremely easy to use and user friendly.
It is really easy to assign tasks to coworkers on the project and change dates around.

Cons: Even though it can be easy to use, it can get a bit messy when you have multiple projects going on at one time. Even though it doesn't have as much as other programs have, it's nice because you don't get distracted with unnecessary functions.

Highly functional but complicated

Sep 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A ton of features that allow us to track tasks effectively. Tasklists are easily assigned and team members can easily see what team mates are doing. Status of projects are nice and transparent

Cons: Received feedback from my team that the interface can be difficult to navigate. There are a ton of features that we didn't use so navigating to a user's assigned tasks could be cumbersome (versus something lighter like trello).

Overall: Improved task management and project status transparency