Basecamp

Basecamp


4.5 / 5
9952 reviews

Who Uses This Software?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.


Average Ratings

9952 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Unlimited users, unlimited projects.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Basecamp
  • basecamp.com
  • Founded 1999
  • United States

About Basecamp

Group chat alone isn't enough. Basecamp combines *all* the tools teams need together in one place: message boards, schedules, to-do lists, group chat, documents & file storage, and more. Instead of stuff scattered all over, everything you're working on will be in one streamlined, organized place. Everyone will know what to do. Nothing will slip through the cracks. You'll always know exactly whats going on.


Basecamp Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Basecamp Reviews Recently Reviewed!


More orderly workflow

Mar 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I have been dealing with the customer confronting side of a medium-sized computerized advertising organization. I cherish that Basecamp adjusts superbly with our multi-customer firm. The latest upgrade to Basecamp 3 contributed to the item's utility. Basecamp's plan enables my collaborators and me to dole out and oversee undertakings crosswise over divisions. The new Campfire highlight extends Basecamp's utility to incorporate inner tasks, besides the principle advantage of sorting out customer work. This element takes into account an increasingly easygoing stream of thoughts for ventures that my group is chipping away at as a team.

Cons: After you have transferred documents, you can not download them combined at once. You need to exclusively download each document that you need. This can prompt having different form of a record. On the off chance that you don't erase a past adaptation of an archive, at that point there will be two. the best way to not keep running into this is to us the record fuction in Basecamp. This element is exceptionally essential. in the event that you don't remain over record the executives and discourse you could be soon over run and end up with a ton of tidy up work.

Overall: The fundamental advantage of Basecamp is the capacity to allot out explicit undertakings to explicit people and with a due date. Basecamp helps organizations to know which individuals from every office on chipping away at a customer. With the due date highlight, clients can demonstrate time-touchy or important matters. This component is discretionary, which enables our organization to recognize transient undertakings and long haul objectives. Basecamp's plan is agenda arranged. Agendas advance incredibly to our increasingly fastidious representatives, yet in addition, empowers the more Type B workers to center their thoughts into convenient and quantifiable assignments. The freshest move up to Basecamp 3 presented the Campfire include which is perfect for inward ventures, an advantage that was missing from the past rendition. This part of the product is ideal for intra-office non-customer work. For instance, the record supervisory crew utilizes this element to work together on building another layout for our customer introductions. In general, Basecamp enables my organization to accomplish extensive scale objectives by separating them into particular objectives.

Capterra loader

A very handy tool for client management tasks

Feb 19, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I have been dealing with the customer confronting side of a medium-sized computerized advertising organization. I cherish that Basecamp adjusts superbly with our multi-customer firm. The latest upgrade to Basecamp 3 contributed to the item's utility. Basecamp's plan enables my collaborators and me to dole out and oversee undertakings crosswise over divisions. The new Campfire highlight extends Basecamp's utility to incorporate inner tasks, besides the principle advantage of sorting out customer work. This element takes into account an increasingly easygoing stream of thoughts for ventures that my group is chipping away at as a team.

Cons: After you have transferred documents, you can not download them combined at once. You need to exclusively download each document that you need. This can prompt having different form of a record. On the off chance that you don't erase a past adaptation of an archive, at that point there will be two. the best way to not keep running into this is to us the record fuction in Basecamp. This element is exceptionally essential. in the event that you don't remain over record the executives and discourse you could be soon over run and end up with a ton of tidy up work.

Overall: The fundamental advantage of Basecamp is the capacity to allot out explicit undertakings to explicit people and with a due date. Basecamp helps organizations to know which individuals from every office on chipping away at a customer. With the due date highlight, clients can demonstrate time-touchy or important matters. This component is discretionary, which enables our organization to recognize transient undertakings and long haul objectives. Basecamp's plan is agenda arranged. Agendas advance incredibly to our increasingly fastidious representatives, yet in addition, empowers the more Type B workers to center their thoughts into convenient and quantifiable assignments. The freshest move up to Basecamp 3 presented the Campfire include which is perfect for inward ventures, an advantage that was missing from the past rendition. This part of the product is ideal for intra-office non-customer work. For instance, the record supervisory crew utilizes this element to work together on building another layout for our customer introductions. In general, Basecamp enables my organization to accomplish extensive scale objectives by separating them into particular objectives.

For managing details and timelines for complex projects

Feb 13, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is so well integrated. For example, taking one action will also notify several team members who need to know about that action without me having to send numerous emails. The software makes it possible to track several or many projects with dozens of people without losing a step or forgetting anything.

Cons: A bit of a learning curve to get started, but technical support is good, and the program quickly becomes intuitive.

The other members of your team - not only your staff, but your client - must also be willing to learn Basecamp. On the other hand, once they do, they will love it - and you!

Overall: I am a fundraiser, and often - OFTEN - have several big fundraising projects in preparation at the same time. Before Basecamp, it was a nightmare to keep all of the details for each event separate and clear, without dropping the ball on some important responsibilities. Unfortunately, failing to take care of an important detail on any of these events can be devastating, so I could barely sleep because of the stress of worrying about where I was on each project. Also, since I often use some of the same vendors (caterers, tent rental, hotel space) it was hard to remember if I had talked to them about each individual event, and had all of my facts straight for each individual event. Basecamp makes it possible to track each and every event carefully, set up connecting emails to keep everyone informed, and makes it very easy to set deadlines, timers, and reminders for every important goal and part of the event. It took an entire weekend to set up all of the lists, timelines, and connections needed within Basecamp for the eight complex fundraising events I had on my calendar when I first set up in Basecamp. But after that weekend, I slept better than I had in months because everything was organized, I could see in a few seconds exactly what was on my "To-do" list for each day, each week, and up until the day or the event, as well as what I was waiting for from anyone else. This program is certainly an expense. But it gave me incredible peace of mind.

Capterra loader

Can be Really Good if Team is Synchronised

Feb 13, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It gives you the opportunity to manage a complex business with multiple projects and team members, providing a platform for communication and collaboration. I've personally used Basecamp for two years and have liked it in general for organizing Digital Marketing projects within an agency. You also get the ability to add the client to the project and choose what to show or hide from them, making it just a bit easier to keep them in the loop and get required feedback from them.

The ability to export tasks to Google Calendar is a good touch, but it would really depend if workflow creates Google Calendar worthy items. If not, you have a calendar within Basecamp.

Cons: Like any software with vast functionality, you have to learn all of its features to use it as it is intended to be used. Collaboration with teammates adds one more layer of complexity and problems can arise if the team is not coached to use it in a common way.

The ability to assign tasks to others can get overwhelming for the assignee. I personally had two account managers above me, as well as content writers I worked with and they all kept assigning even the smallest of tasks, or even worse - largely undefined tasks, that eventually led to me accumulating a whole lot of tasks and not seeking to clear my list.

Overall: Basecamp provides a platform for collaboration and project management that can be the backbone of digital marketing agencies, software development companies, or any other company which has a team of 5+ and at least 5+ projects (my estimates, not limitations of the product). It just helps the team to keep it all in one place and more importantly - it helps bring together remote teams, which is an ever-increasing scenario for many IT companies hiring VAs, content writers, PPC specialists, developers.

Capterra loader

Great for client management and projects

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - The interface is fun to navigate, it's just pleasant to look at. I like all the little buttons, the way that the check marks are designed, it's fun to comment and check things off. I'm a big nerd when it comes to the actual enjoyment of a platform. The brand is on point.

- I like that you can set up different sections for todo's versus having them all be in place. It's also helpful to have a separate files section and discussions section for things not related to specific to-do's although we do rarely use them with my clients.

- I see they have an option to use Clientside where the client doesn't get to see all the things in Basecamp, and they can still use email primarily when it comes to the communication. I personally don't use this option and we just have the client in their own Basecamp but it's a great option for folks if they don't want their clients IN the actual project.

- It's easy to attach images, write quick comments, and send pings to team members.

Cons: - The price point, it's obviously not a free option like Trello or others and it is the same in terms of quality as those two except for the design and having clients in there.

- It can get confusing for the client. They don't know where to go.

- Sometimes we don't know where to write things, there are too many options for communication and discussion which makes the organization of our conversations a bit trickier to manage.

- I wish it was possible to see a visual representation of the deadlines for each task, like a gantt chart or something. I feel like Asana has more options when it comes to all of that and it's easier to organize things.

Overall: It helps us keep the communication with clients in one place versus using email which is helpful. I wish they had a free version though. I like the style and branding of the app, but if I wasn't using it for client work I doubt I'd be using it for my own projects.

Capterra loader

Great idea for team management!

Jan 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Basecamp is classified as a project management platform, but I see it as more than that. It's a digital space that enables your team to all be on the same page and up-to-date. Here are some things I love about that platform:

- It has a very simple design and feel. It's extremely "boiled down" and there's no reason to worry about less techy folks getting lost. It's easy to learn to use and navigate the platform.

- It organizes everything in one place, so it's easy to find key documents, hold individuals accountable, find help, etc. There's no email chains, certain things saved in the Cloud, while other things are saved on someone's computer - it's all there.

- When you enter a project folder, I like that there are really three categories for communication. Things that need to be done are filed in the "to do" thread, on-going communication/questions occur through the "message" thread, and just general questions or thoughts or concerns can be posed through the "campfire" thread. This is simple idea, but is really quite brilliant. It allows your team to rank or categorize the message they're about to send (Is this urgent? Is this a general question? Is this a task that needs we need to get done?). This really provides structure that effective teams need.

- Another cool feature is that in that you have access to all of the important, shared files in the project folder. I would compare that to "team drives" on Drive, if you're familiar.

Cons: Basecamp is not too technical, it feels human-friendly! But because of this, you do occasionally find yourself looking for something more, a feature that would really be helpful. For example, the to do lists could be a little more robust (graphics, attachments, etc.). Another idea would be to add a bit of customization. I understand the desire to maintain simplicity, but just the ability to add your brand would be a nice feature or even change the color designs. Not crucial, but would be nice.

Overall: Allows my team to stay organized, communicate effectively, and accomplish tasks all from one platform!

Capterra loader

The Best "Pick Up and Get Going" Task Manager

Dec 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.

Cons: Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.

Overall: Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.

Capterra loader

Basecamp 2 is a good base for collaboration

Nov 20, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Basecamp 2 is an intuitive collaboration tool that helps groups work together by keeping all conversations, files, to do lists and timelines in a central location that is easy to access and easy to invite clients, volunteers and others into the process. I

f a feature isn't intuitive for you (or you forgot how to do something), the quick videos located throughout the app bring the feature into focus quickly and easily.

Basecamp is simple enough for the masses to use without using expensive live training resources. They have really figured out how to get people on board and up to speed quickly.

Basecamp has the ability to store files with specific projects. that saves me lots of time when I want to find that obscure file but I can't remember where I saved it or what I called it.

Cons: Basecamp presents itself as 'project management' software. I am not so sure I would place it in that genre of software. I see it more of an easy access, bring the crowd together to collaborate and make sure you have an easy place to catch up with conversations, read files or see what is next on the to do list.

I guess the fact that it has a to do list makes it a simple project management tool. So, maybe it is okay to call it basic project management...

Overall: I work in the non-profit world and we have many volunteers that help for a season, or a project or some other random and unpredictable way. Basecamp allows us to invite users into a specific task or project in a way that is almost fool-proof. Using Basecamp means I don't have to get a volunteer network clearance to be on our internal network. Basecamp lets us store files in the cloud so all can access items easily. We even have staff creating weekly virtual meetings and updates for volunteers can access info at their best time and know what is happening that week and what expectations are for their volunteer teams. Basecamp allows our staff and volunteers to think outside the traditional uses of project management apps and gain some real productivity and communication value.

Best Tool for Online Project Management and Team Management

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Basecamp is an online project management tool which can be accessed through a Mobile device by its app or directly through the web on both PC and Mobile devices. Managing multiple projects at the same time is very easy with Basecamp. Basecamp is featured rich web app where each and every feature such as Project Updates, Discussions and In-project Todo Lists/Tasks are on one-page and a user can easily find them directly by first look. The best thing in Todo list is multiple Todo lists in a single project for different department's collaboration which makes it more powerful than the other available tools in the market. Document upload and sharing with others and receive feedback or comments makes it more versatile. The coolest feature which I like is the Catchup option for knowing about today and today's progress in a single click. The best feature which keeps me update about the progress is the Progress feature, where the whole project is displayed as a timeline on one page, that's just amazing. It's so easy to see the milestones and progress right in one screen and scroll to see how much of done for the course of a day or month. The simplicity of Basecamp makes me love it; because Basecamp has a very lean user interface, the smooth learning curve for first-time users and scalability to use it for larger projects which makes it adoptable for everyone.

Cons: The workflow is not built around any specific industry so it may not be a very perfect for specialized companies but it can be used by anyone and it can be adopted easily because of its ease and more features.

The Calendar view/ Schedule doesn't show a specific task's progress in details. it will make more sense to calendar/schedule view if the schedule is shown like the progress bar for every task.

Overall: I am using Basecamp from last two year. I love it because of its Team Chat, the average price which is very affordable, Message Boards/News which have so many options to edit the text, such as bolding, coloring, bullet points, etc which I personally didn't see in any other project management tool. Most of the time I use it to update stockholders, where it also provide privacy. When I want to inform specific persons I can select those and send them message once at the same time. I love its reports feature too. Drag and drop for rearranging tasks in task list is pretty awesome feature. I like Basecamp's structural way of arranging everything like links, file, comments, communication, etc.

I recommend it to everyone because of its Free Trail which is a very good thing to try it before buying the full package.

Using Basecamp has totally changed the way my organization is ran

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The three things I love most are the ease of use, how nice it looks, and how useful it is.

Basecamp is super simple. It's easy to learn and it allows you to keep all the data you need in easy to navigate locations. There's no searching through folder after folder and file after file for the data you need and the status you want to update. No more needing a bookmark bar full of websites to rummage through.

More direct or analytical people may not care (or think they care) about how nice the tools they're using look, but believe me... If you want to get your entire company on board with a NEW product you're going to want it to look good. For better or worse that goes a very long way toward getting people to want to use a product no matter how useful it is.

Which brings me to my next point: it's useful! This software has honestly saved us SO much time because we now get to avoid so many status update meetings. I personally only had to attend one status meeting each week and build the slideshow for it, but that alone saved me personally three hours. The rest of our organization spends who knows how many going through those things and Basecamp has fiercely cut back on those. It's awesome.

Cons: The only con I can really come up with is a people issue and not a software issue. No matter how simple, useful, and well designed a piece of software or website is, far too many people are just going to try and ignore it so they don't have to learn something new. Fortunately Basecamp is nice and easy enough that it wasn't a huge problem.

Overall: Mostly it saved me tons of time. Everyone can easily see who is doing what without sending so many annoying emails and attending wasteful meetings.

Capterra loader

Amazing Project Management Tool

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I am using Basecamp since 2014. One of my friend from Dubai introduced Basecamp to me. It's simple and ready to use. No puzzles to do settings. Simple team member invitation. Simple client invitation. Create project easy. Tagging teammate is an awesome feature. we can simply tag our teammate in comments, to-do items, team chat, personal chat etc same as we do on Facebook. We can appreciate someone for his/her response. Set reminders and a lot of other activities can be done. No billing issue. the unlimited number of team members and no limit of file storage. Easy interface. If I talk about the support, team basecamp is very supportive and active to help its customers. You need help? write on Basecamp's twitter account and get a response in very short time or simply go to the website and write them, they'll definitely write you back. Once my account got suspended because of less funds, I simply wrote an email to support@basecamp.com and got an instant reply from Sylvia Chong with positive response and activation of my account for next one month. They understand customers and help them back.

Cons: Ammm.... Truly I have nothing which I like least about the Basecamp. Yea, more features can be added. Like invoicing, proposals, lead management and few other services. Because we have to find other vendos for all these services. It's complex to manage multiple vendors. Oxibase Software is one in all. They have invoicing, lead management, proposals, payment collections, project management, HR all in one. So, I would suggest basecamp to include some more features in it so that we don't look for other softwares :)

Overall: Proper management of projects in my company. Upto date client reviews/feedbacks and more.

I've used Basecamp intermittently over the last 3 years.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Basecamp is best for improving organization and instilling clarity among teams.

I love the notification board in Basecamp. It helps organize and clarify details and next steps in a team, which can often times get cluttered or grow faint via email and standard chat-type programs like Slack.

The self-saving feature is awesome, too. I've been screwed over many times on other programs and email systems if my computer freezes or my browser shuts down unexpectedly so I have a wave of relief being on Basecamp in general.

Any applicable files needed can be easily searched for and found within the system, too, which is great. This feature is definitely reminiscent of Google Drive, but Basecamp as a software tool is way more robust, functionality-wise.

Cons: Upload times can be slow and it can get a little glitchy, but the latter may be a function of my company's WiFi.

If everyone on your team knows how to use Basecamp and if everyone on your team are solid workers, Basecamp can help you save so much time. BUT, if you have slackers or lazy people on your team (all too common even in the best companies out there) it can be incredibly frustrating to have to repeat information that's already clearly in Basecamp for them to reference.

This isn't necessarily a 'con' but I'm often finding out about features I didn't know existed or didn't know were beneficial to leverage for my specific projects until I discovered them through conversations with colleagues. It'd be great to have tutorials embedded into the system so users know they're utilizing the system at its full capacity.

I have used Basecemp to communicate with independent contractors, internal creative team and clients

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I mainly used this product when I was working in advertising but we still use it for the design of our program each year with our Communications team. You can create projects and determine who can see them - so, for example, I have a client (X) and my internal team (Y) and independent contractors (Z) for Project A. I can have an ongoing project named Client X where I've added all my internal resources to discuss every project we are working on with them where I can do everything from give SOW, get an estimate of time, create a timeline, receive rounds of work and communicate with my internal team with all changes in one place. I can remove people from conversations that they may not need to be a part of, but they can come see the conversation later if they choose/need to. I will receive email updates from Basecamp every time someone has sent me something on Basecamp. I can also have a Project named Project A where I add members of the client team. Here I can get approval for the cost, send a timeline and all drafts of the project. I can also have a Project named Z for the Independent Contractor. Here, I can get an estimate from this person, send them a proposed timeline, and receive their work. It keeps all of the documents in one place, all edits, all communication and can be organized however it suits you!

Cons: When I was in advertising, the main issue I noticed was that people who don't take the time to learn how to use Basecamp are it's biggest downfall. For example, we have everything from Account Managers who respond via email (which works, but inserts their signature unnecessarily into the comment every time) to creatives who create a new thread everytime they have an update to a project, which defeats the point of being able to look back at every edit/communication to see when a change was made or was supposed to be made but was missed etc. It can also be detrimental if you don't select the appropriate people to see your comment/document. If you just reply to the people who were on the previous comment without checking who was on it, you might not be sending the draft to the right people and it will get missed. Another thing we noticed is that people who did not want to acclimate or never properly learned how to use Basecamp would not read the messages in their email and assume that it was not for them. So you still have to manage up because if you want your higher ups to be looking at something, sometimes they still ignore it =)

Overall: Keeping all creative edits, documents, client information in one place was great. It was very organized and helped me to be organized and retrace my steps when needed.

Capterra loader

Basecamp is excellent for client management tasks that involve multiple departments.

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I work on the client-facing side of a medium-sized digital marketing services company. I love that Basecamp aligns perfectly with our multi-client firm. The latest upgrade to Basecamp 3 expanded the product's utility. Basecamp's design allows my coworkers and me to assign and manage tasks across departments. The new Campfire feature expands Basecamp's utility to include internal project management in addition to the main benefit of organizing client work. This feature allows for a more casual flow of ideas for projects that my team is working on as a group.

Cons: I dislike that Basecamp does not allow the user to know the workload of another coworker. For example, if I need a small change to be made to a website, I would assign that task to a member of our design team. They are very busy and sometimes that task can get backlogged if the recipient has a long list of assignments to complete. Additionally, when assigning out new clients, it is important to see which of my team members has the extra hours in their schedule to handle a new account.

Overall: The main benefit of Basecamp is the ability to assign out specific tasks to specific individuals and with a due date. As a full-service digital marketing company, we benefit greatly from the software's overall project/client-focused design. Basecamp helps my medium-sized company to know which members of each department on working on a client. With the due date feature, users can indicate time-sensitive or priority matters. This feature is optional, which allows our company to distinguish between short term tasks and long term goals. Basecamp's design is checklist-oriented. Checklists appeal greatly to our more meticulous employees, but also encourages the more Type B employees to focus their ideas into timely and measurable tasks. The newest upgrade to Basecamp 3 introduced the Campfire feature which is ideal for internal projects, a benefit that was missing from the previous version. This aspect of the software is perfect for intra-department non-client work. For example, the account management team uses this feature to collaborate on building a new template for our client presentations. Overall, Basecamp allows my company to achieve large-scale goals by breaking them down into distinct tasks.

It is a very collaborative tool, for organizes projects in a simple and effective way. Its effective

Mar 14, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the ease of use that this tool has. Practically no more experience or tutorials are needed to learn how to use it. The internal chat is a great advantage, very nice. It is also an excellent option that allows teamwork and solve management problems quickly

Cons: The main disadvantage is that the client must understand the use very well, but generates prizes almost automatically. Especially for the client respect the threads of conversation. Another point against is that the platform only works online, so you can not advance in jobs when there is no connection

Overall: I have found many benefits when using and implementing this tool in our team:

- Speed in my management and organization of projects

- Efficiency in the coordination of processes

- Security to use it in my mobile device

- Real order in our work

- Improvement of our routine in internal processes

- Improvement in the performance of our equipment

- Unification of all the professionals of the company in the same project

- For a small company like ours, a great cost - quality ratio

- Interaction with our customers

- Simple to use even when someone is traveling

They have implemented a very useful tool, which is the Daily Progress, very useful to review the events that have taken place in your projects over time

Another benefit obtained thanks to the BaseCamp tool is that all our consultants have been able to use it, even people not very adept at the technology, they can use it very efficiently and simply BaseCamp

We benefit from the TimeLine of the tool, because we can explain the progress of a project to our clients. The balance of failures and successes are other benefits

The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp

In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system. What do we find in this tool?

We benefit from online collaborative work. And it continues to evolve over time

The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp

In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system

We benefit from online collaborative work. We have the support that all conversations, requirements and shared files are stored on the platform. In this way we can always endorse the agreements, requests ,deliveries

It has facilitated the monitoring of the work and the counting of hours of work of each professional, something very important for the internal management of the projects.

In our experience, it has worked so well that it is already. So, Thanks fos that BaseCamp

Using Basecamp helps me feel "on top of it" and connected to the other team players in the company.

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have suggested Basecamp to others because of the organization, company spirit connection and communication it fosters.

The main features we use on Basecamp are the Message Board, ping, Docs and Files.

Message Board allows you to keep themes organized so everyone can be on the same page together and chime in with their opinions and questions, and even enthusiasm. You can upload files here which is super helpful. The applause feature adds to connection and community.

The ping feature is awesome. It keeps a running list of the communication you've had with others. You can choose to ping one or more people. In ping you can also upload files. The automated subject line gives you faster response time than regular emails.

With Docs and Files we can upload and store schedules, scripts, recordings, etc. You can sort by name or date created and everything is in front of you.

Cons: Maybe it's just me, but the Docs and Files section can be confusing because everything is there and you do have to look around for what you want. You can use the "find" feature to get at things more quickly but you need to know the keywords. It really needs some management.

Basecamp is so effective at bolstering company spirit that during our launches I get notifications all day long. You can turn off the notification feature, but I actually love hearing what other people say and it keeps me engaged. I guess I will have to prioritize how I use my time!

Overall: goal setting, organizing information, communication, connection, team spirit, support, training

Capterra loader

Basecamp is simply the best at what they do. Easy to use, logically designed, totally in love!!!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple interface makes managing multiple projects a dream. As a Marketing Manager, I'm over seeing everything from product launch to creative development. I have a larger team working on a broad array of projects. Basecamp let's me go in, add tasks, easily check progress and get updated on everything in a manner of minutes. If I let my notifications go untouched for most of the day, Basecamp is so easy to use that I can clear my Heystack notifications (usually 60+) in a few minutes. Updates are that clear!!!

Basecamp, if used properly, could totally eliminate the need for internal email. In fact, I insist my team use Basecamp instead of email. Basecamp focuses communication on the work being done and allows everyone a view on the conversation. This is a problem with email, and merely fwd'ing or cc'ing all the time doesn't really fix the problem of keeping a large team 100% informed. Plus, we all know that no one reads their email.

Beyond that, their customer service is top notch. They take a personal approach with everyone. I once caused an issue with how they program their "todo lists" and they created a fix JUST FOR ME! I assume others use it too, but they wouldn't know that it the "fix" was even a fix, because it was the personal touch that Basecamp gave me that introduced the fix.

Cons: Basecamp has taken a minimalist approach to software design and as a project management tool. In some cases, I do find myself wishing for certain features. Ultimately, I've tried other software and though they may do what Basecamp does while also including those other features, Basecamp is simply the best at what they do, even without the other features, so I have never considered switching.

Smart project management for diverse and distributed team

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp 3 is an outstanding, powerful, and relatively intuitive platform for bringing a team together to get things done. The various tools can be turned on and off as desired, project templates make starting new projects with similar features a breeze and everything is designed with good, healthy communication in mind. When I'm working with someone who has no knowledge of project management, they often feel scared and overwhelmed until they use Basecamp. Then they become serious fans. I love the unlimited users and unlimited projects, the automatic check-ins that are fully customizable, and the ability to integrate automations via Zapier. Saves me tons of time and helps me focus on coordinating the team and getting things done rather than "managing" the projects. There are also great iOS apps and a MacOS app that stay in sync with notifications.

Cons: I dislike that it's sometimes difficult to convince others who have degrees or certifications in project management (or those who would like to be such people) that Basecamp is a true powerhouse of project management. It's design is "friendly" rather than technical. It's "human" and even "comical" at times when some project managers are looking for something that feels difficult and serious to work with. Basecamp has super helpful reports, but if you want to show or export analytical and technical readouts on project status, Basecamp isn't that. For me, this is not a negative, but I tend to like focusing on completing the project rather than on managing it.

Basecamp is an online collaboration app.It is Very user friendly Project management software.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has very simple interface so I can easky understand.Graphics of this software is too good.It is effective software to manage projects.Take less effort to setup this software.I like that Basecamp takes mere minutes to set up. On-screen tutorials walk you through the process with clear and concise pointers. During the setup, Basecamp suggests things you might need to add to your account, such as an upcoming event or project, as well as any documents or task lists associated with it.One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m. whatever you like.

Cons: Basecamp offers several ways for people to collaborate with one another. Within each team or project are a message board, task list, schedule (for events), and place to upload shared files. While the message board helps for keeping track of ongoing notes and conversations about the overview of a project, you might also need to ask colleagues more pointed or more general questions that don't belong on the board for all to see. For that, there's Campfire, Basecamp's chat room.

Overall: One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m.whatever you like.

In addition to the display of cards for various team and project spaces, the Basecamp dashboard also has links to My Stuff: My Assignments, My Bookmarks, My Schedule, and so forth. I like that you can get to a consolidated list of My Stuff from the dashboard, but again, I'd rather be able to see it right then and there. A few customizable widgets would go a long way to making Basecamp's dashboard a more productive interface.

Capterra loader

Basecamp is the best tool for any company that need tho work flawless.

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy Task management, you can assign people, times and extra features to avoid missing it and loosing clients and opportunities.

- Each member on a team have total notification about new task and deals times to complete, also all the to-do it's on screen to easy reading and follow.

- All projects have total control on notifications, chats, messages, and easy to follow commands from projects heads.

- On each new Camp, the tools need it to make it work, are easy to use, today area show all the important task and to-do for the day, and the timeline allow us to follow how our projects go on.

Cons: - On to-do list, need more ways to add information or graphics.

- Tasks have deal times, but the notifications just go through web, I really wish some mobile (SMS or Push) or social notification (Whatsapp, MSG).

- What about a IA helper that suggest the best ways to solve some dealing task?.

- Each member need an account, but not all have time to create or manage, some just need notifications that roll-on with a QR, simple an easy without account.

- Could be a great feature to create UNIQUE procedures choosing from list, like shortcuts.

Overall: I have a company that works on different projects, each of them have different people assigned to solve task and petitions, Basecamp allow us to check and control all the way to complete the projects, also not all projects are the same, but BaseCamp allow us to configure task with different properties, so we can manage something like sales, logistics, inventory, CRM, marketing, etc, each one totally different and with unique procedures and characteristics.

Good starter program to help you get you orginized

Jan 22, 2016
5/5
Overall

5 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp - Great online content management system. This system is very easy to upload to and share information with your workgroup. It is not that expensive and will give you great capabilities if you are working on more than one project or if you need to share information with work partners. You can start as many projects as you need, and you can limit who has access to different parts of that project. Breaks down into two groups your Team and the Client - you can set access for each of these groups. Clients can be limited to only view or change particular accepts of the project that you give rights to. Tracking - you have the ability to track compare work that has been done to early versions of a document. You can also pull up the work history of Team members or Clients. It is easy to invite Team members and clients and there is nothing to download.

Cons: After you have uploaded files (in my case as a publisher images for example) you can not download them as a group. You have to individually download each file that you need. This can lead to having multiple version of a file. If you do not delete a previous version of a document then there will be two. the only way to not run into this is to us the document fuction in Basecamp. This feature is very basic. if you do not stay on top of file management and discussion you could be soon over run and find yourself with a lot of clean up work.

Recommendations to other buyers: this is a great start platform for anyone getting started on small projects. It will keep you organized keep team members involved and is an easy way to start discussion and get input form across all departments. To me it is a very basic platform only took us a couple of years to outgrown because of the amount of information we were sharing and running up to 9 projects at once. The calendar did not integrate well (this may have changed) I currently still use the program but on a very limited basis. I will say that without basecamp we would have had a hard time working in remote office when we started.

The perfect solution project management with many team members & projects

Mar 20, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being involved in business acquisitions means that there may be the possibility of having to handle more than one projects at the same time. Naturally, all of the projects are, most of the time, equally important and it i paramount that the deal can be closed on time without any significant delays. More often than not, many team members are involved and expected to push thing along so that the processes can be completed in accordance with the pre-determined schedule. Prior to using this software, it was sort of a nightmare having to chase every single team member, constantly and manually inform everyone what their immediate tasks and deliverables are. The downside of doing this is that sometimes misscommunication may occur where one would thought that his/her supposed-assigned tasks is handled by someone else, and ultimately this will cause delay on the targeted milestone. Gone those terrible days where everything have to be manually tracked and consolidated! Using Basecamp, team members can collaborate to manage individual and team tasks on the same platform. This way, everyone is ware of their assignments and deadlines, as well as any supporting files for the said assignments,

Here are some of the available tools by Basecamp which are very helpful: project-specific chat, forum (for more extensive discussions, idea), To-Do list, Schedule to manage milestone, deadlines and meetings, virtual storage solution. Moreover, I love that Basecamp has a friendly and easy to use GUI,

Cons: Some of the features maybe duplicates in terms of functionality (ie schedule - diary), cannot create recurring to-do which can be a manual process, can be seen as a very basic project management software, no feature to know what is the workload of other colleague; this way if someone is pretty occupied, the task can be reassigned to someone else. Also pricing structure may not be suitable for small business with few users and projects. Last but not least, perhaps the threshold for file size can be increased a bit so I don't have to share them via other means (ie Dropbox of Google Drive).

Collaboration with Continuity

Oct 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The visibility into everyone's business - it actually motivates participants to be timely (a huge factor in project collaboration) because everyone can see who is late.

Cons: Lots of emails (which you can adjust I know) but if you want to have everything reported to you - there is no way to get around email notifications.

Overall: Our organization is a non-profit organization serving around 4,700 kids and their families yearly - special fundraising events are counted on to close the funding gap - in fact it's over 10% of our revenue generation. These events have always been labor intensive requiring extra staffing just to keep track of all the planning and details required to make it a success. When we adopted basecamp we were all extremely skeptical - and we planned on having four temps on hand for the final three days, to pickup merchandise, wrap, package and stage the items we would be auctioning off. About four days out we were completely done! We didn't even need the extra help. The ability to collaborate with so many persons despite significant geographical separation, while retaining continuity is just not easy. Not only can the hand not see the foot but it doesn't know how many feet it has to call on - BaseCamp changes everything - we couldn't have been more pleased! Assigning due dates which can be made visible to all - prompted action - people didn't want to seem to be behind schedule (everyone would know). The work got done early. The multiple assignee feature worked like a dispatcher and then next available person got the next available task. And all this was visible to everyone on the team - so if any conflicts arose, you could get on the phone early or what we did most of the time was open a group chat because many times someone on the chat would be local to the problem and able to help more quickly. Growing every year, we would not be able to go back. Works like a charm and I would personally recommend this to any organization for profit or not who wants to track an event to a successful conclusion. Remarkable!

A great option for small-medium size businesses just starting to use a Project Management Tool

Oct 03, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've implemented it at 3 different companies now. You can literally be up and running in 30 minutes. The learning curve is small so it was great for us to implement in a company with multiple locations and staff with different levels of technical abilities. It has helped us move out of communication silos and track project more efficiently. Leadership now has a clearer picture of what it really takes to accomplish something. It integrates with Google Docs which works much better than Word since you don't have to download the Google doc. They have very fast customer support and it's reasonably priced. It's web-based software so it's easy to access from anywhere you have an internet connection and they have a free app for mobile as well. It's funny, the people in our company that I thought would hate it the most and resist using it actually LOVE it the most!

Cons: Version 3 has some added functionality but has lost some of the simplicity because of it. For example, you can now assign multiple people to a ToDo and so each person's headshot shows up next to the ToDo. It's just a little distracting. You're not able to track the STATUS of a To Do (On hold, In progress, etc.) and Time tracking is a 3rd party add-on. I wish that was something you could turn on/off if you needed it. There are many 3rd party add-ons though for various things. I submitted the status thing many times over the years as a feature request but unfortunately it hasn't happened.

tool allows you to have control over the different projects that are managed in the organization

Jul 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This tool allows us to make real-time contact with those responsible for the different projects that are executed in the company. It also has a set of tools that facilitate the interaction of those involved through the users created in BASECAMP and through the TO-DO can achieve a meeting point by allowing: dates of compliance of tasks are fixed, the activity calendar is visualized by managers and collaborators, through the program documents of interest are sent and in real time supervisors they can verify the status of the activities, their level of compliance and their culmination dates, in addition, communication can be done in a personal or collective way, allowing to share ideas without people moving from their work station

Cons:

For the execution and understanding of the program, certain skills of office automation and work management are required, essential skills to execute the properties of the tool, on the other hand it is necessary to have stable internet since the base of the communication comes from the network and without it the service is not stable, in addition certain updates to the program must be executed since of not being fed with the correct information it generates incorrect data on the work that is being done on the other hand the edition of the TO-DO or of the dates they have to be notified beforehand, otherwise you can not know how or what the modification was or if it was a document that was there before starting to execute the projects.

Overall:

the program is very good to organize and follow up on the activities and tasks scheduled in one or several projects. In my opinion, it allows us to set the dates and update tasks or actions according to the dynamics that arise in the organization, it is in my opinion a stable program that generates confidence to the managers and supervisors.

Capterra loader

Basecamp is a great all-in-one tool for project and team management. It has everything I need.

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that Basecamp had everything I might need from a project management software and more. It featured team chat, direct messages, forum-like posting and tracking of tasks, a calendar to set deadlines and schedules, a to-do list, you name it. Basecamp even features its own file server where I can attach and store your company's important files right on the app. No need for an external file hosting server, which would be an additional cost for the company. Having separate areas (or "basecamps" as the app calls it) for different projects makes management less confusing and more straightforward. I can even assign tasks directly to people and set deadlines for them. Team members can know exactly what I need them to do and when they needed to be done. The iOS, Android, and desktop/Mac apps all integrate seamlessly as well. All the user interfaces of all apps are quite user-friendly; I did not have to hunt around for buttons and links that I frequently used.

Cons: There was nothing I disliked about Basecamp, to be quite honest. It was the best project management app I have ever used to date.

Though I have no idea about its customer support, since I was not responsible for calling in any support issues. Also I have no idea if the pricing is good enough or too high. I was not the one who purchased this software for the team. Those may be possible things not to like, but I cannot say with certainty.

Overall: It saves time and effort in managing a team. There is no need for separate apps for things like task tracking, scheduling, automatic reminders, and the like. Basecamp is an all-in-one project management tool.

Been using Basecamp for years, can't imagine porting over to anything else

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I've used Basecamp for my business personally for close over 3 years now. Before this, I was just emailing assignments out to people on my team, and "tracking" things in an Excel spreadsheet. The process worked, but it was cumbersome and inefficient.

One December morning, I woke up and decided that it was time to get streamlined and organized, and had heard several other people raving about Basecamp, so I decided to give it a try. It took a while to get all the projects set up - which certainly is no fault of Basecamp - I just had a lot of clients to set up, and a lot of projects, requirements, etc.

Now, I cannot imagine my life without it.

Several clients we work with use Asana (out of all project collaboration platforms, this one is my least favorite since it's always a disorganized mess), Trello, Jira and Podio. I find Basecamp to be the most intuitive and easy-to-use out of all of them. Plus, it has a great app that I can use on my iPhone and iPad when I'm traveling.

Cons: There aren't any real "knocks" to Basecamp, per se.

Sometimes the server might be down, but this is few and far between... and also something to be expected when you're using SaaS, cloud-based product. Sometimes I don't get email notifications when someone has updated a task thread, but I use the calendar and "progress" functions on Basecamp religiously, so am usually able to figure it out pretty quickly.

Basecamp - Good for document collaboration and task management

Feb 09, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple way to collaborate on tasks and documents / attached files

Cons: I've since worked in an organisation that uses Slack and Google G Suite (Docs and Drive); and I think that is better. When and if Google add something similar to Slack to G Suite I think that will prove better and cheaper

Overall: I've used basecamp for 2 years. Set up six projects including Competitor Intelligence, briefing and training repository for external marketing agency, document assignment and review with PR agency, same again with Copy Writing agency and a knowledge base for internal systems like CRM.

Initially we didn't have this integrated with Google Drive / Google Docs, which wasn't so god as to review a document you had to download, then upload again. This can lead to multiple documents, clutter and confusion. So if you're looking to use Basecamp for document collaboration I'd definitely recommend you integrate with Google Drive & Docs.

I scored Customer Support 5/5. Well in truth I've never needed to use support. The product is simple and self explanatory with tutorials / templates built in.

I scored Features & Functionality 3/5 which may seem low. But the fact is this is quite a simple product and it does what I want. I cant say it misses much really if all you want is to collaborate around documents, have task assignment and tracking and allow discussion on any document.

I found it both useful for content creation (the PR agency and Copy writing agency projects being good examples) and content dissemination & discussion (the competitive intel. and systems knowledge base being good examples).

I had tried to use DropBox for some of these tasks previously. But at that time BaseCamp seemed more powerful. Things may have changed. I haven't tried DropBox for the past year or so.

Recommendations to other buyers: If you're looking for a way to collaborate with people inside and outside of your company and want to task manage things like creation and review of documents and presentations, Basecamp could be ideal for you. However, you should consider what Office 365 or Google G-Suite can do for you already, as there's a chance you already have the capabilities that you need if you use these suites.

One of the best project management solutions

Jan 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Several things stand out. The daily digest email is extremely helpful. It's a great finger-on-the-pulse way to keep up with all the projects you're working on, even items you weren't emailed about directly. Second, the search function works very well. It's really a drag when you have dozens (or more) projects to sift through and the search function doesn't always work. I've never had that issue with Basecamp. Last, it's nice to be able to select who on each team should receive a Basecamp message, especially on projects with many daily updates. This way, team members don't have to skim through every single message to see if it's relevant to them.

Cons: One suggestion I'd make is something that automatically detects if a file upload is a new version of something already uploaded. Often times, people don't delete older versions of files in a project and depending on the file name, it can sometimes take time to locate the most recent version of a file. That could be a real headache if someone spends time working from an out-of-date version.

Overall: Like all project management tools, it takes some time to get used to the flow and how it will work best for you. It took me weeks to really start going through my daily digests, but now they save me a lot of time. Also, like other similar tools, your success will depend largely on everyone on your team using it consistently and in the roughly the same manner.

Add more custimization!

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Low Price: This is one of the most affordable project management solutions available, especially considering how well it functions.

Upfront Pricing System: There are no hidden fees with Basecamp 3 no cancellation penalties, no per-user costs, nothing unexpected. Almost universally, people rave about how above-board and upfront the pricing system is.

Intuitive Design: Basecamp 3 is eminently user-friendly. The functions are simple and elegant, and no time or space is wasted on unnecessary material or over complicated features. Most people want to perform normal tasks without the necessity of an advanced degree in computer science; Basecamp 3 is using technology that is also accessible to the layperson.

Smooth Function: Project management in Basecamp 3 has been condensed to a precise science, and the software functions reliably with little to no bugs or glitches.

Cons: Limited Feature Set: Basecamp 3 has been distilled into a high functioning task management tool, but it doesn't do a whole lot more than task management. Many customers wish there were more reporting, budgeting, and accounting features. As I tested it, I definitely noticed there were several features common to other programs, such as Smartsheet and Teamwork, that simply do not exist in Basecamp 3. These include methods for measuring productivity and some more advanced scheduling capabilities.

Non-Customizable: Unlike similar software programs, Basecamp 3 does not allow you to personalize your account by changing color schemes or inserting your company logo.

No Built-In Time Tracking: Lack of time tracking is one of the biggest criticisms I can think of for Basecamp 3. Most other project management programs offer a service like this, but it is nowhere to be found in Basecamp. If time-tracking is one of your needs, you may need to look somewhere else.

Basecamp user for 6 years

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, keeps us organized, boosts productivity, and is integrated with our Tick account.

Cons: I'd like color coding features for calendar items so I can better tell at a glance what the status of projects are. I wish the newer versions of basecamp (after classic) incorporated the calendar feature.

Overall: I've been a user of Basecamp (classic version) for almost 6 years now. I used it at my previous place of employment, and currently use it for my graphic design and photography business. It keeps us on track, maximizes our productivity, and is easy to use. Adding milestones to the calendar is one of the most convenient features for us. It allows us to see at a glance what our workload is like for the day, and who is working on what. I love how Basecamp has a Tick integration feature, which makes creating hourly reports very convenient when billing time comes around. I also like the private message feature on projects. It makes internal communication that client's don't need to see (like quality assurance and proofing checks) really easy. I highly recommend it. I know some of the newer versions of Basecamp have more tech savvy features, but we continue to use Classic due to convenience and personal preference. To be honest, we've been so busy we haven't had time to think about switching to a newer version. It doesn't appear that the calendar feature is a part of the newer Basecamp versions. Due to our large volume of projects, it really helps us to see all in once place what's due for the day with the Basecamp classic calendar feature. I'd love to be able to color code calendar items for one more level of "At a glance" organization.

Basecamp is an Extremely Intuitive and Effective for Project Management System for Advertisers

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I've recently moved from using Basecamp and have now started to use Workfront as my main project management system and I sincerely miss Basecamp. Basecamp was incredibly intuitive, well designed and functioned extremely efficiently for our creative team's needs.

My favorite part of the software was the user interface. The overall design of the site makes it incredibly easy to see your list of projects and the status of each project. It's also excels in communication. We often would use Basecamp for internal communication and replaced things like Slack and Outlook emails with Basecamp "camp fires".

It's a wonderful tool to keep your projects organized, concise, and keep your team involved in an efficient and effective process.

Cons: Basecamp lacks the financial depth that our advertising agency requires. Even though I've loved the software it doesn't do a great job of financial tracking, estimating and spending.

We also found that the calendar view even in Basecamp 3, was not quite up to par. It would be ideal if this site could show you a calendar at a glance or a specific person's daily calendar. It's especially pertinent to be able to a designer's daily task list or calendar to ensure that the designer has the capacity for additional projects.

Overall: Overall, I loved Basecamp. I already miss using this software and will have a difficult time converting to another software. Even though a new software might be more robust, this project management tool was sleek, well designed and extremely intuitive.

A great 'base camp' to keep the whole team on track

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Basecamp has been a brilliant tool for many of the previous companies I have worked for. These were small to medium sized businesses. With the option to have different discussions and threads it keeps the whole team up to date with a project, as well as the option to keep clients up to date on the project too. It allows you to keep separate discussions regarding different areas of the project, as well as the option to schedule tasks, create to do lists, and a place to add documents and files. It's been a great tool, which has replaced many of the other systems that were being used in the business. Everything is in one place, allowing for an efficient way of working. The software was easy to use too, which meant new starters and clients who weren't fluent with basecamp could quite easily pick it up with no problems.

Cons: The cons are probably more about the things it doesn't do. There's not a straight forward way to track the time management of a project.

Overall: Using basecamp was a positive move for many of the small to medium sized businesses I worked for. It was an ideal place to keep everything related to specific projects in one place. It allowed a space for discussions relating to different projects within the business. It was very useful in my role as a designer to be able to read over project briefs, and was a useful place for all information regarding a project to be kept in one place.

Basecamp Review

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I really like about using Basecamp is that it has tons of practical features, such as the message board and the calendar. These two features in itself is very useful to use, since it eliminates the use of other, outside apps and has combined it all under one 'base' camp. The message board is fantastic because we don't have to write out an email and CC the appropriate members of the team in on the email, often leading to long threads and time delays and waiting times for replies, since we just load the document into Basecamp and everyone can comment on the document in the comment section below it. The familiarity of this feature is very much like leaving a comment to a blog or a social media post, where everyone can put in their opinions or feedback, and this shaves off a lot of time and delays at work. It's just so much easier with Bootcamp!

Cons: What isn't too ideal about Basecamp is that it does sometime go offline due to a technical issue or for a quick maintenance fix, but the software itself is bug-free for a majority of the time, and it usually doesn't take too long before it's back up and running again. I have complete faith in Basecamp, and I know that it will always come back online again.

Overall: Basecamp has changed the way that we approach a project, but in a very positive way. It's made working on a project easier, since we can now upload all of our relevant files, pics or any other data pertaining to that project instead of using dropbox or google drive, straight into Basecamp and it's available to be viewed by any of the team members, provided that they have been added to the same project. Basecamp has even changed how we interact with each other at the office, since we use the chat feature on Basecamp, appropriately named campfire. It's essentially a chat room where we can send each other what is known as 'pings' so we don't need a separate instant messaging service to chat to each other. We even share videos and use emojis in our pings or chats in Basecamp. I like that Basecamp is so easy to use, the availability of project information and the overall friendliness of it which makes the software really nice to use too.

Basecamp is software that makes work life easier and more productive

Jul 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the software allows automatic reminders, task and document management, individual and group agenda management with multi-language features and can integrate the software with e-mail and cell phones.

Cons: Despite all the cost is quite accessible in the basic plan, Although there is a free plan, which offers you certain advantages I think you should extend the validity time as well as the advantages, for medium-sized companies have a more advanced plan could mean more investment.

Overall: Before we started using Basecamp, we used several tools, but none left us totally satisfied. Some Before we started using Basecamp, we used several tools, but none left us totally satisfied. Some of these tools were very powerful, too versatile in fact in relation to the use that was had. Basecamp is a very interesting software, because it is one of the best organizers of tasks that are currently on the Internet and the most important thing is that it provides a series of tools to workers and collaborators to work together, has an easy recipe that is the optimal utility rather than the multiplication of functionalities that are not always exploited and the flow of fluid information among collaborators, managers and customers. It is a simple software because it is one of the best organizers of tasks that are currently on the Internet and the most important thing is that it provides a series of tools to workers and collaborators to work together, offers great ease of use and a range of functions among which stand out the automatic reminders, calendar management, document management, programming of individual and group agendas. Its version for the mobile phone is fantastic since it combines the software with the e-mails and finally its internal chat via campfire. Basecamp has fewer options than other tools, but the fact is that it is quick and very simple to use. Currently, Basecamp is very well considered and valued as an organizer and manager of tasks for teams of people who work collaboratively. If you are an entrepreneur, consider offering your employees a valuable tool that would be very helpful with their work. It's much easier and more effective ...

Fantastic tool for project management!

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp is super easy to use! I used Basecamp to remotely project manage over 200 events over the course of a year that had many of the same recurring tasks. I particularly liked the following:

1.) I could create templates for each of the different types of projects that I managed. This saved a ton of time when setting up an "event" in Basecamp as I didn't have to create the same tasks over and over for each type of project that I was managing.

2.) It's a great tool for communicating and coordinating with other team members involved in the project. You can assign dates and tasks to other individuals and Basecamp will sent them reminders as tasks need to be completed.

3.) You can keep all your notes and correspond with team members within each project that you set up. This is great when your working with people that work in other locations and other time zones. Basecamp allows you to upload important documents and communicate about the progress of each project.

Cons: I can't really think of anything I didn't like about Basecamp.

Overall: I don't know how I would have done my job as Project Manager remotely planning so many events across the United States and in other countries without using Basecamp. This tool allowed me to succeed as an employee, allowed me to plan future tasks while also prioritizing which tasks needed my time and attention now and which I could table for later. By staying organized we were able to provide our customers with the type of service and event that they deserved. Thanks Basecamp!

Capterra loader

It is a good online project manager, easy to use, it has allowed me to manage large and small projec

Jul 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have several favorable things with regard to software, we have storage and management of files in it, which allows us to centralize these, the use of message threads, if we use it correctly, we can track tasks and comments with respect to to the same, the projects can be archived, once completed, you can stop viewing in the panel, but it will remain saved for when we want to review it, when making use of it we should not fill our mail inbox because all the messages they are used by means of the software, as the users of a project can be grouped by roles, the notifications of the messages must not reach all the users of the project, but the group that is desired

Cons: The learning of the software is not immediate, sometimes for not making correct use of it did not facilitate the work, a problem that has happened to us is that users when they have any doubt they write it as a requirement, then they mix requirements and tasks, Another point that has happened to us, is that as we use it in Venezuela and the situation of the state telephone company has problems, internet failures are common, then we can not possibly use it for many hours on days of internet failures

Overall: It has allowed me to manage my projects in an easy and secure way, it has helped me with the management of files and the management of users by roles

A fundamental tool for collaboration and team communication

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Among the many tools that feel just natural to use after a while, the one I couldn't live without is the progress screen (which allow me to see my progress, a user's, or everyone's), the shared tasks and calendar functions, and the custom e-mail notifications. I have set up a number of special notifications so that I am informed whenever an update on a specific project happens, and I don't have to be checking in constantly or reading unnecessary information. This is more of a permanent database for all of our team's updates, while we use Slack to communicate in a more immediate fashion. Both tools have virtually replaced e-mail, and whenever we do use it, it gets forwarded through filters to Basecamp, so it's not really necessary as a tool per se. This definitely saves us a bunch of time.

Cons: It is not the cheapest of tools, but if you balance out everything you are getting for the price, it is worth it. I wish it would have more integration with other tools, or invoicing capabilities, but I understand it is not meant as a CRM although in many ways it can be used as such. Other than that, I don't have many dislikes as I have grown used to the interphase and it has been really helpful for our team so far.

Overall: Using it to manage all company communications, files, tasks, and calendars.

Love this program!

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to parse out the different steps in a project and to assign those tasks to someone else. I love that it has a calendar and I appreciate being able to access Basecamp on my laptop, my iPad and my Galaxy Note.

Cons: The daily notifications can get to be too much because you can receive one for EVERY "to do" item in your account. You can turn them off. But, I've been afraid to because I don't want to miss anything. So, I suffer through the mountain of notifications that come in.

Overall: I cannot say enough good things about Basecamp. I first learned about it through a blogging community that I am a part of. I started using it and fell in love with it. It's very user friendly. I can't think of one thing that I didn't know how to use and needed to watch a tutorial to figure out. It's that easy to navigate.

I've used Basecamp 2 and Basecamp 3. My only "disappointment" is that I'd been a user of Basecamp 2 and I couldn't transfer my data from Basecamp 2 to Basecamp 3 when I upgraded. I still don't get that.

As a teacher, I've used it for my classes and my students have set up accounts to follow their assignments and other class activities. As a minister, I use to track the myriad projects I oversee for my church. In fact, I don't know how I'd keep on top of what I do if I didn't have Basecamp. Perhaps there's something better than Basecamp...but I'm not looking for it!

Recommendations to other buyers: They have an awesome program for teachers to receive Basecamp at a deep discount. You have to write them to get info about it. But, it's worth it!

Capterra loader

Everything an effective management needs for success.

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like being able to have in one place all the responsibilities that each worker must fulfill, with an effective channel of communication that saves me time, it is not necessary to remind each person that they must comply with some aspect. I can create a new project and have the contributions that the team makes to each one of the aspects. It is ideal to comply with design assignments in advertising campaigns that I have received. It has organized my life! Another benefit that I like is that I can count on several work groups, which allows me to monitor the progress of each one of them. Being working for several companies, in different countries, I really like that it helps me to participate without geographical limitations in working groups. I also like the work that I have saved because my clients participate in real time in the advances of the graphic arts that they request, I am completely satisfied with their operation.

Cons: I am very satisfied with the platform, it is very complete and I can perceive that in real time correct possible errors. To date I have not found any negative aspects that change my opinion, it is one of the best in the market.

Overall: One of the problems that every work team has is to organize work methods, communication channels and follow-up on assigned tasks. Since the implementation of Basecamp we have achieved a response in record time for customer service, and the goals assigned to each department. We have a virtual office organized thanks to Basecamp. We do not need another communication complement to achieve a functional channel. Another benefit is the saving of money, although there are other means that we still use, little by little we have reduced others, which translates into a significant reduction of payments to platforms that makes less than what Basecamp offers.

Capterra loader

Intuitive and Organized

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that they keep evolving the platform. I have been using Basecamp since the first launch, and as the needs of users evolve, Basecamp is always trying to keep on pace with that. Its clean and organized, and I love the ability to have client facing versus internal communications all contained within one platform.

Cons: I still think, organizationally, Basecamp could use a little boost. The naming for some of the features within Basecamp isn't consistent with industry standards, therefore making some of the items overlooked within the platform that could be more useful. Some of the options are very underutilized within my organization because nobody quite understands how to use it. There could definitely be a much better on-boarding process for new users, and when updates are made.

Overall: Basecamp has easily made my project workflow insanely more organized. There is no doubt that this is a necessary tool in day-to-day communications if you're working on more than one project at a time, with different people on each of those projects. Larger organizations will greatly benefit from a tool like this, that keeps record of communications internally and externally, as well as a place for documentation to live relate to the project, and easily create to-do lists and assign content to individuals. Definitely a dream-tool for my industry.

Basecamp - Good for Getting Started

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Basecamp makes it easier to communicate within your team and also between your team and your client. It allows for all of the communication to be centralized in one location, whether that data is text, files, images, etc. It's also great with managing client sign-off and gathering feedback for specific items and not letting them access all of the communication for a project which you may want to limit to your client. Additionally, adding/removing users is very easy.

Cons: The older version of basecamp allowed threads within a project to be organized by frequency of comments so the thread with the last comment would appear at the top. Now, the threads are organized chronologically which can be a pain in the butt having to sift through the most relevant thread.

Overall: Overall, basecamp was easy to use and it helped our company out when we were at a certain stage and with certain projects. We've moved on to other platforms but still use basecamp for a few projects such as digital marketing retainers which have a high volume of communication. We find basecamp is better for that type of work. For software development, we find it can be a bit hard to manage a structured workflow. So basecamp is great for certain use cases and not so great for others. Regardless, it's a great platform and one of the best one's we've ever used.

Helps Organize Our Projects Between Teams

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: As a marketing team, not only do we all work remotely, but we have a few companies that we use to create graphics and copy we also interact with remotely.

Basecamp is a wonderful tool to keep conversations and files on projects organized and easy to access. We can make comments on certain projects and email the people associated with that project. We can search for certain items by name or by a comment and have the ability to streamline our conversations all on one platform so our emails don't become flooded with back-and-forth commentary.

It is one application we use every day, and definitely helps with accountability and allows for users to see what projects they're working on that have been updated and if they need to address and comments or questions. We highly recommend!

Cons: I do wish the organization of images and attached files was a bit cleaner. As of now, it stores everything by upload date and it can be difficult to locate files if they were added some time ago. I also wish you could transfer responsibility of projects from one person to the next - as of now you can only include them in the email notifcation that goes out if a comment was made on a project.

Capterra loader

Use Basecamp if you want EASY Project Management

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Basecamp has been around for a long time, and what they excel at is making it easy to get started with Project Management. First, you create "boards" and within those boards are tasks/communication of what needs to get done. It's really as simple as that and thats why I love Basecamp. There's still a ton of features within the simple procedure of setting up a board, like advanced notifications, inviting team members, deadlines and calendar view, and commenting. I use an iPhone so I love the iOS app. They keep it pretty up to date and I've never had an issue with the app.

Cons: I'd love to see a future feature request within Basecamp that can give external users (outside) of the organization the ability to create tasks within a board. Right now, there's some restrictions for external users, but I hope Basecamp enables more permissions for external users.

Overall: My time with Basecamp is a 10/10. It's made managing projects and keeping our team organized on what we need to accomplish next a breeze. We still use task managers and other to-do lists for our own personal workflows, but we all have a shared to-do list within Basecamp for longer projects such as web design or development. With Basecamp, we all have the iphone iOS app installed so we can check updates and comment back to notifications. Would highly recommend Basecamp to anyone in the market for team collaboration on projects regardless of industry. It's lightweight, non-bulky and a pleasure to work with.

Best platform work in a team and to see the progress of the project

May 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and understand, see the project status and progress. Create a baseline for you project After you've created your schedule, consider creating a baseline for it. A baseline is similar to a version of your project that can be used to compare against the progress of your tasks. The baseline allows you to make a comparison between the original schedule and a later version.

Collecting data manually Although the fastest and easiest way to collect project status information is to by using Project Server, you might want to collect this information manually.

For example, you might not have Project Server installed, or your project might be so small that it takes you little time to collect the data yourself.

When you decide to collect project status data manually, remember that you also have to enter the data into your project plan manually.

Expect resistance Resistance to formal tracking of project management data is normal. Fortunately, there are a few methods you can use to minimize this type of resistance.

Cons: invite other people is a little difficult to understand At the end of the semester, there's no test. Kids get to show off their know-how in a gallery show of their work. If appropriate, students could also create a website for the public to use, even actual products. The chance to get feedback is important, because it gives kids the chance to talk about their work and answer questions that might not have asked themselves.

Overall: ease of work

A very easy to use and efficient project and team management program

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The features are great, and Basecamp certainly makes it easier to communicate and pivot between multiple projects and teams simultaneously. I also think the chat and communication functions are great because I can easily shift away from groups to email someone privately. Overall I think it categorizes and organizes projects in such an easy to read interface that it quickly became a go-to program for us.

Cons: One of the drawbacks to using Basecamp is getting buy-in for it from clients. For people who are not familiar with the program, it can look like The Matrix. Whether it's navigating the dashboard or the email system, clients always seemed to have an issue with Basecamp in some way or another. The issue as I can see it is that it's a program for people who are technically savvy, at least to see the value in it.

Overall: The experience with Basecamp was great because it was the last piece we needed to fully accommodate remote workers. Project management and team management of remote workers has never been easier because it allowed us to effectively organize and assign people per project, track time, communicate with people directly in the project they're working on, and mark off completed tasks so everyone can see project progress. All in one place too, can't beat that.

From small to large scale projects, I think it's a one-size-fits-all solution to project management!

Mar 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's really easy to use and non tech savvy clients can easily pick this up and start collaborating instantly and efficiently.

It allows you to manage and keep all project media and communications in one location.

It's so easy to prioritise tasks and also separate tasks into different phases.

It encourages collaboration with larger teams where tasks can be easily reassigned and conversations are inclusive of the members that are involved.

Templates can be setup to aid and speed up project setups depending of the project type to ensure the process is consistent in the organisation especially when providing a service to a client.

Cons: The file size limit can be increased slightly to accommodate slightly larger media files which has occurred on some instances where I sought Dropbox or Google Drive to share media files.

It doesn't allow you to set recurring tasks which can be a manual process.

Most common formatting is present but I'd like to see Basecamp allow more formatting such as bullets under bullets and stirke through if possible in the near future.

Overall: Smoother project progression

Clear expectations of tasks that are upcoming in projects

Transparent conversations with the ability to communicate with different teams based on the phase or task at hand.

One platform solution where I can back track and search through histories of conversations and approvals when needed.

Capterra loader

I enjoy using Basecamp!

Feb 18, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that Basecamp allows for collaborative work. You can be assigned something to work on and you can see what others are assigned to work on as well. If something is assigned to you, you can have email updates periodically sent to you to check your to-do list and keep up to date on important deadlines. If you are waiting for someone else to get done with a portion of the project before you can start your piece, Basecamp allows you to talk with that contributor, see updates on their progress and be notified when they have checked their task off as complete. It is the perfect place for a team to remain organized and focused.

Cons: I wish that it was more intuitive. Basecamp is a tool you have to train yourself on by exploring. The layout feels limiting and I don't think I am using it to its full capacity, due to not clearly understanding how it can be used. I think Basecamp could stand a visual upgrade and format itself more like a social media outlet with a feed on the home page. I also think that it would benefit from adding an overall goal tracking and setting tool. We have to look into systems like Engagedly which has a lot of similar things that Basecamp has, but offers more than we need for a manager and managee engagement. I believe that if Basecamp were to add this capacity, it would be better than some competing software.

Overall: Once learning how to use Basecamp, it is very enjoyable and helps you measure how much work you are getting done. It is a great boost to productivity.

I have used the trial in one of my research projects, to contact with the team members

May 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Really, I liked the user interface of it! It brings peace. The art design of it is very nice.

- the taps in it are nearly what every project would requires.

- its ease of use is pretty great. It needs no previous teaching to 'How to' use. And, if you need, the start up guide that pops-up is very enough.

- the ease to navigate between the taps and between the projects; from my view it is the most important point the distinguish it from other places that do the same job.

Cons: - generally, it is satisfying for me. However, I like you would consider the following points in the future.

1. provide an option to change the background color. The present color is not suitable to my eyes. I prefer the blue color as it is satisfying to me.

2. some projects has a budget to play around. We need a track calculator to keep them aware of the ongoing actions. For example, if one used a certain amount, them the calculator/tap would show that the amount extracted and this would help them to play ok.

3. For many works, it is important to know who viewed the file/announcement. Please, provide the option about who have seen the file/announcement and who have not, e.g. like facebook.

4.please, provide the option to make live videos with the team. It is very important to me.

5. do you back-up files we upload? Please, tell the users that their files are secured, in case of any server problem or any cyber attack.

6. The above Header that contain 'home, last activity,...' need to be edited to be somehow stylish.

7. in the home page, can you arrange the projects and teams in a longitudinal view. this is more easier to me!

Finally, the price! please, your prices for it is slightly high! I am still in my early stage of my entrepreneurship, so your prices seems challenging to me at this time.

Overall: Organize my work! However, the price of it is slightly higher!

Capterra loader

Excellent way to organize projects and communicate with others on the project

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Basecamp makes it very easy to organize discussions around particular topics. It is simple to include files and links in your discussion, keeping everything in one place for easy reference. The fact that my clients can reply to an email to keep the discussion is one of the most useful parts of Basecamp, because otherwise I know many would not take the extra step to login to Basecamp and we would be back to the systems of unorganized email threads! When someone posts something in the wrong thread in Basecamp I can simply move it to the correct thread and let the person know I have done so. Being able to have sections in the project for my eyes only is helpful because I have everything for the project in one place and the client is not overwhelmed with too much information that they do not need to focus on.

Cons: It is rather pricey and some clients just won't use it. Basecamp 3 has some great new features, but for me, the old version, Basecamp 2 is what I am used to and better suited for my simple projects.

Overall: Organization for my projects in an easy to view and use format. Communication with clients is much simpler with the email and reply in an email features.