Who Uses This Software?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.


Average Ratings

6622 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Unlimited users, unlimited projects.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Basecamp
  • basecamp.com
  • Founded 1999
  • United States

About Basecamp

Group chat alone isn't enough. Basecamp combines *all* the tools teams need together in one place: message boards, schedules, to-do lists, group chat, documents & file storage, and more. Instead of stuff scattered all over, everything you're working on will be in one streamlined, organized place. Everyone will know what to do. Nothing will slip through the cracks. You'll always know exactly whats going on.


Basecamp Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Basecamp Reviews Recently Reviewed!


Nearly great but not quite

Jul 16, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.

On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.

As a project manager, this is a very useful way of seeing where everything currently "is at"

Cons: Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)

Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

Overall: We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

Using Basecamp has totally changed the way my organization is ran

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The three things I love most are the ease of use, how nice it looks, and how useful it is.

Basecamp is super simple. It's easy to learn and it allows you to keep all the data you need in easy to navigate locations. There's no searching through folder after folder and file after file for the data you need and the status you want to update. No more needing a bookmark bar full of websites to rummage through.

More direct or analytical people may not care (or think they care) about how nice the tools they're using look, but believe me... If you want to get your entire company on board with a NEW product you're going to want it to look good. For better or worse that goes a very long way toward getting people to want to use a product no matter how useful it is.

Which brings me to my next point: it's useful! This software has honestly saved us SO much time because we now get to avoid so many status update meetings. I personally only had to attend one status meeting each week and build the slideshow for it, but that alone saved me personally three hours. The rest of our organization spends who knows how many going through those things and Basecamp has fiercely cut back on those. It's awesome.

Cons: The only con I can really come up with is a people issue and not a software issue. No matter how simple, useful, and well designed a piece of software or website is, far too many people are just going to try and ignore it so they don't have to learn something new. Fortunately Basecamp is nice and easy enough that it wasn't a huge problem.

Overall: Mostly it saved me tons of time. Everyone can easily see who is doing what without sending so many annoying emails and attending wasteful meetings.

Capterra-loader

Amazing Project Management Tool

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am using Basecamp since 2014. One of my friend from Dubai introduced Basecamp to me. It's simple and ready to use. No puzzles to do settings. Simple team member invitation. Simple client invitation. Create project easy. Tagging teammate is an awesome feature. we can simply tag our teammate in comments, to-do items, team chat, personal chat etc same as we do on Facebook. We can appreciate someone for his/her response. Set reminders and a lot of other activities can be done. No billing issue. the unlimited number of team members and no limit of file storage. Easy interface. If I talk about the support, team basecamp is very supportive and active to help its customers. You need help? write on Basecamp's twitter account and get a response in very short time or simply go to the website and write them, they'll definitely write you back. Once my account got suspended because of less funds, I simply wrote an email to support@basecamp.com and got an instant reply from Sylvia Chong with positive response and activation of my account for next one month. They understand customers and help them back.

Cons: Ammm.... Truly I have nothing which I like least about the Basecamp. Yea, more features can be added. Like invoicing, proposals, lead management and few other services. Because we have to find other vendos for all these services. It's complex to manage multiple vendors. Oxibase Software is one in all. They have invoicing, lead management, proposals, payment collections, project management, HR all in one. So, I would suggest basecamp to include some more features in it so that we don't look for other softwares :)

Overall: Proper management of projects in my company. Upto date client reviews/feedbacks and more.

I've used Basecamp intermittently over the last 3 years.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp is best for improving organization and instilling clarity among teams.

I love the notification board in Basecamp. It helps organize and clarify details and next steps in a team, which can often times get cluttered or grow faint via email and standard chat-type programs like Slack.

The self-saving feature is awesome, too. I've been screwed over many times on other programs and email systems if my computer freezes or my browser shuts down unexpectedly so I have a wave of relief being on Basecamp in general.

Any applicable files needed can be easily searched for and found within the system, too, which is great. This feature is definitely reminiscent of Google Drive, but Basecamp as a software tool is way more robust, functionality-wise.

Cons: Upload times can be slow and it can get a little glitchy, but the latter may be a function of my company's WiFi.

If everyone on your team knows how to use Basecamp and if everyone on your team are solid workers, Basecamp can help you save so much time. BUT, if you have slackers or lazy people on your team (all too common even in the best companies out there) it can be incredibly frustrating to have to repeat information that's already clearly in Basecamp for them to reference.

This isn't necessarily a 'con' but I'm often finding out about features I didn't know existed or didn't know were beneficial to leverage for my specific projects until I discovered them through conversations with colleagues. It'd be great to have tutorials embedded into the system so users know they're utilizing the system at its full capacity.

I have used Basecemp to communicate with independent contractors, internal creative team and clients

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I mainly used this product when I was working in advertising but we still use it for the design of our program each year with our Communications team. You can create projects and determine who can see them - so, for example, I have a client (X) and my internal team (Y) and independent contractors (Z) for Project A. I can have an ongoing project named Client X where I've added all my internal resources to discuss every project we are working on with them where I can do everything from give SOW, get an estimate of time, create a timeline, receive rounds of work and communicate with my internal team with all changes in one place. I can remove people from conversations that they may not need to be a part of, but they can come see the conversation later if they choose/need to. I will receive email updates from Basecamp every time someone has sent me something on Basecamp. I can also have a Project named Project A where I add members of the client team. Here I can get approval for the cost, send a timeline and all drafts of the project. I can also have a Project named Z for the Independent Contractor. Here, I can get an estimate from this person, send them a proposed timeline, and receive their work. It keeps all of the documents in one place, all edits, all communication and can be organized however it suits you!

Cons: When I was in advertising, the main issue I noticed was that people who don't take the time to learn how to use Basecamp are it's biggest downfall. For example, we have everything from Account Managers who respond via email (which works, but inserts their signature unnecessarily into the comment every time) to creatives who create a new thread everytime they have an update to a project, which defeats the point of being able to look back at every edit/communication to see when a change was made or was supposed to be made but was missed etc. It can also be detrimental if you don't select the appropriate people to see your comment/document. If you just reply to the people who were on the previous comment without checking who was on it, you might not be sending the draft to the right people and it will get missed. Another thing we noticed is that people who did not want to acclimate or never properly learned how to use Basecamp would not read the messages in their email and assume that it was not for them. So you still have to manage up because if you want your higher ups to be looking at something, sometimes they still ignore it =)

Overall: Keeping all creative edits, documents, client information in one place was great. It was very organized and helped me to be organized and retrace my steps when needed.

Capterra-loader

Basecamp is excellent for client management tasks that involve multiple departments.

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I work on the client-facing side of a medium-sized digital marketing services company. I love that Basecamp aligns perfectly with our multi-client firm. The latest upgrade to Basecamp 3 expanded the product's utility. Basecamp's design allows my coworkers and me to assign and manage tasks across departments. The new Campfire feature expands Basecamp's utility to include internal project management in addition to the main benefit of organizing client work. This feature allows for a more casual flow of ideas for projects that my team is working on as a group.

Cons: I dislike that Basecamp does not allow the user to know the workload of another coworker. For example, if I need a small change to be made to a website, I would assign that task to a member of our design team. They are very busy and sometimes that task can get backlogged if the recipient has a long list of assignments to complete. Additionally, when assigning out new clients, it is important to see which of my team members has the extra hours in their schedule to handle a new account.

Overall: The main benefit of Basecamp is the ability to assign out specific tasks to specific individuals and with a due date. As a full-service digital marketing company, we benefit greatly from the software's overall project/client-focused design. Basecamp helps my medium-sized company to know which members of each department on working on a client. With the due date feature, users can indicate time-sensitive or priority matters. This feature is optional, which allows our company to distinguish between short term tasks and long term goals. Basecamp's design is checklist-oriented. Checklists appeal greatly to our more meticulous employees, but also encourages the more Type B employees to focus their ideas into timely and measurable tasks. The newest upgrade to Basecamp 3 introduced the Campfire feature which is ideal for internal projects, a benefit that was missing from the previous version. This aspect of the software is perfect for intra-department non-client work. For example, the account management team uses this feature to collaborate on building a new template for our client presentations. Overall, Basecamp allows my company to achieve large-scale goals by breaking them down into distinct tasks.

It is a very collaborative tool, for organizes projects in a simple and effective way. Its effective

Mar 14, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the ease of use that this tool has. Practically no more experience or tutorials are needed to learn how to use it. The internal chat is a great advantage, very nice. It is also an excellent option that allows teamwork and solve management problems quickly

Cons: The main disadvantage is that the client must understand the use very well, but generates prizes almost automatically. Especially for the client respect the threads of conversation. Another point against is that the platform only works online, so you can not advance in jobs when there is no connection

Overall: I have found many benefits when using and implementing this tool in our team:

- Speed in my management and organization of projects

- Efficiency in the coordination of processes

- Security to use it in my mobile device

- Real order in our work

- Improvement of our routine in internal processes

- Improvement in the performance of our equipment

- Unification of all the professionals of the company in the same project

- For a small company like ours, a great cost - quality ratio

- Interaction with our customers

- Simple to use even when someone is traveling

They have implemented a very useful tool, which is the Daily Progress, very useful to review the events that have taken place in your projects over time

Another benefit obtained thanks to the BaseCamp tool is that all our consultants have been able to use it, even people not very adept at the technology, they can use it very efficiently and simply BaseCamp

We benefit from the TimeLine of the tool, because we can explain the progress of a project to our clients. The balance of failures and successes are other benefits

The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp

In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system. What do we find in this tool?

We benefit from online collaborative work. And it continues to evolve over time

The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp

In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system

We benefit from online collaborative work. We have the support that all conversations, requirements and shared files are stored on the platform. In this way we can always endorse the agreements, requests ,deliveries

It has facilitated the monitoring of the work and the counting of hours of work of each professional, something very important for the internal management of the projects.

In our experience, it has worked so well that it is already. So, Thanks fos that BaseCamp

Using Basecamp helps me feel "on top of it" and connected to the other team players in the company.

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have suggested Basecamp to others because of the organization, company spirit connection and communication it fosters.

The main features we use on Basecamp are the Message Board, ping, Docs and Files.

Message Board allows you to keep themes organized so everyone can be on the same page together and chime in with their opinions and questions, and even enthusiasm. You can upload files here which is super helpful. The applause feature adds to connection and community.

The ping feature is awesome. It keeps a running list of the communication you've had with others. You can choose to ping one or more people. In ping you can also upload files. The automated subject line gives you faster response time than regular emails.

With Docs and Files we can upload and store schedules, scripts, recordings, etc. You can sort by name or date created and everything is in front of you.

Cons: Maybe it's just me, but the Docs and Files section can be confusing because everything is there and you do have to look around for what you want. You can use the "find" feature to get at things more quickly but you need to know the keywords. It really needs some management.

Basecamp is so effective at bolstering company spirit that during our launches I get notifications all day long. You can turn off the notification feature, but I actually love hearing what other people say and it keeps me engaged. I guess I will have to prioritize how I use my time!

Overall: goal setting, organizing information, communication, connection, team spirit, support, training

Capterra-loader

Basecamp is simply the best at what they do. Easy to use, logically designed, totally in love!!!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple interface makes managing multiple projects a dream. As a Marketing Manager, I'm over seeing everything from product launch to creative development. I have a larger team working on a broad array of projects. Basecamp let's me go in, add tasks, easily check progress and get updated on everything in a manner of minutes. If I let my notifications go untouched for most of the day, Basecamp is so easy to use that I can clear my Heystack notifications (usually 60+) in a few minutes. Updates are that clear!!!

Basecamp, if used properly, could totally eliminate the need for internal email. In fact, I insist my team use Basecamp instead of email. Basecamp focuses communication on the work being done and allows everyone a view on the conversation. This is a problem with email, and merely fwd'ing or cc'ing all the time doesn't really fix the problem of keeping a large team 100% informed. Plus, we all know that no one reads their email.

Beyond that, their customer service is top notch. They take a personal approach with everyone. I once caused an issue with how they program their "todo lists" and they created a fix JUST FOR ME! I assume others use it too, but they wouldn't know that it the "fix" was even a fix, because it was the personal touch that Basecamp gave me that introduced the fix.

Cons: Basecamp has taken a minimalist approach to software design and as a project management tool. In some cases, I do find myself wishing for certain features. Ultimately, I've tried other software and though they may do what Basecamp does while also including those other features, Basecamp is simply the best at what they do, even without the other features, so I have never considered switching.

Smart project management for diverse and distributed team

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp 3 is an outstanding, powerful, and relatively intuitive platform for bringing a team together to get things done. The various tools can be turned on and off as desired, project templates make starting new projects with similar features a breeze and everything is designed with good, healthy communication in mind. When I'm working with someone who has no knowledge of project management, they often feel scared and overwhelmed until they use Basecamp. Then they become serious fans. I love the unlimited users and unlimited projects, the automatic check-ins that are fully customizable, and the ability to integrate automations via Zapier. Saves me tons of time and helps me focus on coordinating the team and getting things done rather than "managing" the projects. There are also great iOS apps and a MacOS app that stay in sync with notifications.

Cons: I dislike that it's sometimes difficult to convince others who have degrees or certifications in project management (or those who would like to be such people) that Basecamp is a true powerhouse of project management. It's design is "friendly" rather than technical. It's "human" and even "comical" at times when some project managers are looking for something that feels difficult and serious to work with. Basecamp has super helpful reports, but if you want to show or export analytical and technical readouts on project status, Basecamp isn't that. For me, this is not a negative, but I tend to like focusing on completing the project rather than on managing it.

Basecamp is an online collaboration app.It is Very user friendly Project management software.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has very simple interface so I can easky understand.Graphics of this software is too good.It is effective software to manage projects.Take less effort to setup this software.I like that Basecamp takes mere minutes to set up. On-screen tutorials walk you through the process with clear and concise pointers. During the setup, Basecamp suggests things you might need to add to your account, such as an upcoming event or project, as well as any documents or task lists associated with it.One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m. whatever you like.

Cons: Basecamp offers several ways for people to collaborate with one another. Within each team or project are a message board, task list, schedule (for events), and place to upload shared files. While the message board helps for keeping track of ongoing notes and conversations about the overview of a project, you might also need to ask colleagues more pointed or more general questions that don't belong on the board for all to see. For that, there's Campfire, Basecamp's chat room.

Overall: One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m.whatever you like.

In addition to the display of cards for various team and project spaces, the Basecamp dashboard also has links to My Stuff: My Assignments, My Bookmarks, My Schedule, and so forth. I like that you can get to a consolidated list of My Stuff from the dashboard, but again, I'd rather be able to see it right then and there. A few customizable widgets would go a long way to making Basecamp's dashboard a more productive interface.

Capterra-loader

Basecamp is the best tool for any company that need tho work flawless.

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - Easy Task management, you can assign people, times and extra features to avoid missing it and loosing clients and opportunities.

- Each member on a team have total notification about new task and deals times to complete, also all the to-do it's on screen to easy reading and follow.

- All projects have total control on notifications, chats, messages, and easy to follow commands from projects heads.

- On each new Camp, the tools need it to make it work, are easy to use, today area show all the important task and to-do for the day, and the timeline allow us to follow how our projects go on.

Cons: - On to-do list, need more ways to add information or graphics.

- Tasks have deal times, but the notifications just go through web, I really wish some mobile (SMS or Push) or social notification (Whatsapp, MSG).

- What about a IA helper that suggest the best ways to solve some dealing task?.

- Each member need an account, but not all have time to create or manage, some just need notifications that roll-on with a QR, simple an easy without account.

- Could be a great feature to create UNIQUE procedures choosing from list, like shortcuts.

Overall: I have a company that works on different projects, each of them have different people assigned to solve task and petitions, Basecamp allow us to check and control all the way to complete the projects, also not all projects are the same, but BaseCamp allow us to configure task with different properties, so we can manage something like sales, logistics, inventory, CRM, marketing, etc, each one totally different and with unique procedures and characteristics.

Good starter program to help you get you orginized

Jan 22, 2016
5/5
Overall

5 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp - Great online content management system. This system is very easy to upload to and share information with your workgroup. It is not that expensive and will give you great capabilities if you are working on more than one project or if you need to share information with work partners. You can start as many projects as you need, and you can limit who has access to different parts of that project. Breaks down into two groups your Team and the Client - you can set access for each of these groups. Clients can be limited to only view or change particular accepts of the project that you give rights to. Tracking - you have the ability to track compare work that has been done to early versions of a document. You can also pull up the work history of Team members or Clients. It is easy to invite Team members and clients and there is nothing to download.

Cons: After you have uploaded files (in my case as a publisher images for example) you can not download them as a group. You have to individually download each file that you need. This can lead to having multiple version of a file. If you do not delete a previous version of a document then there will be two. the only way to not run into this is to us the document fuction in Basecamp. This feature is very basic. if you do not stay on top of file management and discussion you could be soon over run and find yourself with a lot of clean up work.

Recommendations to other buyers: this is a great start platform for anyone getting started on small projects. It will keep you organized keep team members involved and is an easy way to start discussion and get input form across all departments. To me it is a very basic platform only took us a couple of years to outgrown because of the amount of information we were sharing and running up to 9 projects at once. The calendar did not integrate well (this may have changed) I currently still use the program but on a very limited basis. I will say that without basecamp we would have had a hard time working in remote office when we started.

Collaboration with Continuity

Oct 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The visibility into everyone's business - it actually motivates participants to be timely (a huge factor in project collaboration) because everyone can see who is late.

Cons: Lots of emails (which you can adjust I know) but if you want to have everything reported to you - there is no way to get around email notifications.

Overall: Our organization is a non-profit organization serving around 4,700 kids and their families yearly - special fundraising events are counted on to close the funding gap - in fact it's over 10% of our revenue generation. These events have always been labor intensive requiring extra staffing just to keep track of all the planning and details required to make it a success. When we adopted basecamp we were all extremely skeptical - and we planned on having four temps on hand for the final three days, to pickup merchandise, wrap, package and stage the items we would be auctioning off. About four days out we were completely done! We didn't even need the extra help. The ability to collaborate with so many persons despite significant geographical separation, while retaining continuity is just not easy. Not only can the hand not see the foot but it doesn't know how many feet it has to call on - BaseCamp changes everything - we couldn't have been more pleased! Assigning due dates which can be made visible to all - prompted action - people didn't want to seem to be behind schedule (everyone would know). The work got done early. The multiple assignee feature worked like a dispatcher and then next available person got the next available task. And all this was visible to everyone on the team - so if any conflicts arose, you could get on the phone early or what we did most of the time was open a group chat because many times someone on the chat would be local to the problem and able to help more quickly. Growing every year, we would not be able to go back. Works like a charm and I would personally recommend this to any organization for profit or not who wants to track an event to a successful conclusion. Remarkable!

A great option for small-medium size businesses just starting to use a Project Management Tool

Oct 03, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've implemented it at 3 different companies now. You can literally be up and running in 30 minutes. The learning curve is small so it was great for us to implement in a company with multiple locations and staff with different levels of technical abilities. It has helped us move out of communication silos and track project more efficiently. Leadership now has a clearer picture of what it really takes to accomplish something. It integrates with Google Docs which works much better than Word since you don't have to download the Google doc. They have very fast customer support and it's reasonably priced. It's web-based software so it's easy to access from anywhere you have an internet connection and they have a free app for mobile as well. It's funny, the people in our company that I thought would hate it the most and resist using it actually LOVE it the most!

Cons: Version 3 has some added functionality but has lost some of the simplicity because of it. For example, you can now assign multiple people to a ToDo and so each person's headshot shows up next to the ToDo. It's just a little distracting. You're not able to track the STATUS of a To Do (On hold, In progress, etc.) and Time tracking is a 3rd party add-on. I wish that was something you could turn on/off if you needed it. There are many 3rd party add-ons though for various things. I submitted the status thing many times over the years as a feature request but unfortunately it hasn't happened.

tool allows you to have control over the different projects that are managed in the organization

Jul 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This tool allows us to make real-time contact with those responsible for the different projects that are executed in the company. It also has a set of tools that facilitate the interaction of those involved through the users created in BASECAMP and through the TO-DO can achieve a meeting point by allowing: dates of compliance of tasks are fixed, the activity calendar is visualized by managers and collaborators, through the program documents of interest are sent and in real time supervisors they can verify the status of the activities, their level of compliance and their culmination dates, in addition, communication can be done in a personal or collective way, allowing to share ideas without people moving from their work station

Cons:

For the execution and understanding of the program, certain skills of office automation and work management are required, essential skills to execute the properties of the tool, on the other hand it is necessary to have stable internet since the base of the communication comes from the network and without it the service is not stable, in addition certain updates to the program must be executed since of not being fed with the correct information it generates incorrect data on the work that is being done on the other hand the edition of the TO-DO or of the dates they have to be notified beforehand, otherwise you can not know how or what the modification was or if it was a document that was there before starting to execute the projects.

Overall:

the program is very good to organize and follow up on the activities and tasks scheduled in one or several projects. In my opinion, it allows us to set the dates and update tasks or actions according to the dynamics that arise in the organization, it is in my opinion a stable program that generates confidence to the managers and supervisors.

Capterra-loader

Basecamp is a great all-in-one tool for project and team management. It has everything I need.

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that Basecamp had everything I might need from a project management software and more. It featured team chat, direct messages, forum-like posting and tracking of tasks, a calendar to set deadlines and schedules, a to-do list, you name it. Basecamp even features its own file server where I can attach and store your company's important files right on the app. No need for an external file hosting server, which would be an additional cost for the company. Having separate areas (or "basecamps" as the app calls it) for different projects makes management less confusing and more straightforward. I can even assign tasks directly to people and set deadlines for them. Team members can know exactly what I need them to do and when they needed to be done. The iOS, Android, and desktop/Mac apps all integrate seamlessly as well. All the user interfaces of all apps are quite user-friendly; I did not have to hunt around for buttons and links that I frequently used.

Cons: There was nothing I disliked about Basecamp, to be quite honest. It was the best project management app I have ever used to date.

Though I have no idea about its customer support, since I was not responsible for calling in any support issues. Also I have no idea if the pricing is good enough or too high. I was not the one who purchased this software for the team. Those may be possible things not to like, but I cannot say with certainty.

Overall: It saves time and effort in managing a team. There is no need for separate apps for things like task tracking, scheduling, automatic reminders, and the like. Basecamp is an all-in-one project management tool.

Been using Basecamp for years, can't imagine porting over to anything else

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I've used Basecamp for my business personally for close over 3 years now. Before this, I was just emailing assignments out to people on my team, and "tracking" things in an Excel spreadsheet. The process worked, but it was cumbersome and inefficient.

One December morning, I woke up and decided that it was time to get streamlined and organized, and had heard several other people raving about Basecamp, so I decided to give it a try. It took a while to get all the projects set up - which certainly is no fault of Basecamp - I just had a lot of clients to set up, and a lot of projects, requirements, etc.

Now, I cannot imagine my life without it.

Several clients we work with use Asana (out of all project collaboration platforms, this one is my least favorite since it's always a disorganized mess), Trello, Jira and Podio. I find Basecamp to be the most intuitive and easy-to-use out of all of them. Plus, it has a great app that I can use on my iPhone and iPad when I'm traveling.

Cons: There aren't any real "knocks" to Basecamp, per se.

Sometimes the server might be down, but this is few and far between... and also something to be expected when you're using SaaS, cloud-based product. Sometimes I don't get email notifications when someone has updated a task thread, but I use the calendar and "progress" functions on Basecamp religiously, so am usually able to figure it out pretty quickly.

Basecamp is the best place for teams to communicate ideas and responsibilities in the workplace!

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work with a small startup in my free time as a student, and Basecamp has really come in handy.

The main place where it comes in handy is when you need everyone in the office to know what is happening at every step of the way. Before we would compartmentalize and segregate job tasks because it was just too much work to share the emails and workload and paperwork with everyone. So on the Basecamp portal, if the accountant what was the latest decision on the marketing meeting, he/she can know so within the few clicks of a button. No more chain emails, no more late night phone calls.

Basecamp also increased accountability because now finger-pointing does not work. The individual responsibility is tied to a person, and it's easy to check if they have done it or not.

It also promotes productivity, because if someone has accomplished some task, all they need to do is tick a box and/or post a status update like on social media and everyone will know instantaneously without a single phone call/email. The schedule for a project and any associated files are available in that particular project instance, so everyone in project can see them. Now this same idea can be extended to many projects, many teams, and many departments. The HQ feature allows everyone in the same company to access the resources they need as well as post their work accomplished at the end of the day via automatic update requests. Overall, very pleased with Basecamp!

Cons: My inbox and phones are much more silent now, and I can get more work done without having to get side tracked looking for anything

Overall: Effective and hassle free communication, along with increased accountability and productivity!

Basecamp - Good for document collaboration and task management

Feb 09, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple way to collaborate on tasks and documents / attached files

Cons: I've since worked in an organisation that uses Slack and Google G Suite (Docs and Drive); and I think that is better. When and if Google add something similar to Slack to G Suite I think that will prove better and cheaper

Overall: I've used basecamp for 2 years. Set up six projects including Competitor Intelligence, briefing and training repository for external marketing agency, document assignment and review with PR agency, same again with Copy Writing agency and a knowledge base for internal systems like CRM.

Initially we didn't have this integrated with Google Drive / Google Docs, which wasn't so god as to review a document you had to download, then upload again. This can lead to multiple documents, clutter and confusion. So if you're looking to use Basecamp for document collaboration I'd definitely recommend you integrate with Google Drive & Docs.

I scored Customer Support 5/5. Well in truth I've never needed to use support. The product is simple and self explanatory with tutorials / templates built in.

I scored Features & Functionality 3/5 which may seem low. But the fact is this is quite a simple product and it does what I want. I cant say it misses much really if all you want is to collaborate around documents, have task assignment and tracking and allow discussion on any document.

I found it both useful for content creation (the PR agency and Copy writing agency projects being good examples) and content dissemination & discussion (the competitive intel. and systems knowledge base being good examples).

I had tried to use DropBox for some of these tasks previously. But at that time BaseCamp seemed more powerful. Things may have changed. I haven't tried DropBox for the past year or so.

Recommendations to other buyers: If you're looking for a way to collaborate with people inside and outside of your company and want to task manage things like creation and review of documents and presentations, Basecamp could be ideal for you. However, you should consider what Office 365 or Google G-Suite can do for you already, as there's a chance you already have the capabilities that you need if you use these suites.

Add more custimization!

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Low Price: This is one of the most affordable project management solutions available, especially considering how well it functions.

Upfront Pricing System: There are no hidden fees with Basecamp 3 no cancellation penalties, no per-user costs, nothing unexpected. Almost universally, people rave about how above-board and upfront the pricing system is.

Intuitive Design: Basecamp 3 is eminently user-friendly. The functions are simple and elegant, and no time or space is wasted on unnecessary material or over complicated features. Most people want to perform normal tasks without the necessity of an advanced degree in computer science; Basecamp 3 is using technology that is also accessible to the layperson.

Smooth Function: Project management in Basecamp 3 has been condensed to a precise science, and the software functions reliably with little to no bugs or glitches.

Cons: Limited Feature Set: Basecamp 3 has been distilled into a high functioning task management tool, but it doesn't do a whole lot more than task management. Many customers wish there were more reporting, budgeting, and accounting features. As I tested it, I definitely noticed there were several features common to other programs, such as Smartsheet and Teamwork, that simply do not exist in Basecamp 3. These include methods for measuring productivity and some more advanced scheduling capabilities.

Non-Customizable: Unlike similar software programs, Basecamp 3 does not allow you to personalize your account by changing color schemes or inserting your company logo.

No Built-In Time Tracking: Lack of time tracking is one of the biggest criticisms I can think of for Basecamp 3. Most other project management programs offer a service like this, but it is nowhere to be found in Basecamp. If time-tracking is one of your needs, you may need to look somewhere else.

Basecamp user for 6 years

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, keeps us organized, boosts productivity, and is integrated with our Tick account.

Cons: I'd like color coding features for calendar items so I can better tell at a glance what the status of projects are. I wish the newer versions of basecamp (after classic) incorporated the calendar feature.

Overall: I've been a user of Basecamp (classic version) for almost 6 years now. I used it at my previous place of employment, and currently use it for my graphic design and photography business. It keeps us on track, maximizes our productivity, and is easy to use. Adding milestones to the calendar is one of the most convenient features for us. It allows us to see at a glance what our workload is like for the day, and who is working on what. I love how Basecamp has a Tick integration feature, which makes creating hourly reports very convenient when billing time comes around. I also like the private message feature on projects. It makes internal communication that client's don't need to see (like quality assurance and proofing checks) really easy. I highly recommend it. I know some of the newer versions of Basecamp have more tech savvy features, but we continue to use Classic due to convenience and personal preference. To be honest, we've been so busy we haven't had time to think about switching to a newer version. It doesn't appear that the calendar feature is a part of the newer Basecamp versions. Due to our large volume of projects, it really helps us to see all in once place what's due for the day with the Basecamp classic calendar feature. I'd love to be able to color code calendar items for one more level of "At a glance" organization.

A great 'base camp' to keep the whole team on track

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Basecamp has been a brilliant tool for many of the previous companies I have worked for. These were small to medium sized businesses. With the option to have different discussions and threads it keeps the whole team up to date with a project, as well as the option to keep clients up to date on the project too. It allows you to keep separate discussions regarding different areas of the project, as well as the option to schedule tasks, create to do lists, and a place to add documents and files. It's been a great tool, which has replaced many of the other systems that were being used in the business. Everything is in one place, allowing for an efficient way of working. The software was easy to use too, which meant new starters and clients who weren't fluent with basecamp could quite easily pick it up with no problems.

Cons: The cons are probably more about the things it doesn't do. There's not a straight forward way to track the time management of a project.

Overall: Using basecamp was a positive move for many of the small to medium sized businesses I worked for. It was an ideal place to keep everything related to specific projects in one place. It allowed a space for discussions relating to different projects within the business. It was very useful in my role as a designer to be able to read over project briefs, and was a useful place for all information regarding a project to be kept in one place.

Basecamp is software that makes work life easier and more productive

Jul 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the software allows automatic reminders, task and document management, individual and group agenda management with multi-language features and can integrate the software with e-mail and cell phones.

Cons: Despite all the cost is quite accessible in the basic plan, Although there is a free plan, which offers you certain advantages I think you should extend the validity time as well as the advantages, for medium-sized companies have a more advanced plan could mean more investment.

Overall: Before we started using Basecamp, we used several tools, but none left us totally satisfied. Some Before we started using Basecamp, we used several tools, but none left us totally satisfied. Some of these tools were very powerful, too versatile in fact in relation to the use that was had. Basecamp is a very interesting software, because it is one of the best organizers of tasks that are currently on the Internet and the most important thing is that it provides a series of tools to workers and collaborators to work together, has an easy recipe that is the optimal utility rather than the multiplication of functionalities that are not always exploited and the flow of fluid information among collaborators, managers and customers. It is a simple software because it is one of the best organizers of tasks that are currently on the Internet and the most important thing is that it provides a series of tools to workers and collaborators to work together, offers great ease of use and a range of functions among which stand out the automatic reminders, calendar management, document management, programming of individual and group agendas. Its version for the mobile phone is fantastic since it combines the software with the e-mails and finally its internal chat via campfire. Basecamp has fewer options than other tools, but the fact is that it is quick and very simple to use. Currently, Basecamp is very well considered and valued as an organizer and manager of tasks for teams of people who work collaboratively. If you are an entrepreneur, consider offering your employees a valuable tool that would be very helpful with their work. It's much easier and more effective ...

Capterra-loader

It is a good online project manager, easy to use, it has allowed me to manage large and small projec

Jul 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have several favorable things with regard to software, we have storage and management of files in it, which allows us to centralize these, the use of message threads, if we use it correctly, we can track tasks and comments with respect to to the same, the projects can be archived, once completed, you can stop viewing in the panel, but it will remain saved for when we want to review it, when making use of it we should not fill our mail inbox because all the messages they are used by means of the software, as the users of a project can be grouped by roles, the notifications of the messages must not reach all the users of the project, but the group that is desired

Cons: The learning of the software is not immediate, sometimes for not making correct use of it did not facilitate the work, a problem that has happened to us is that users when they have any doubt they write it as a requirement, then they mix requirements and tasks, Another point that has happened to us, is that as we use it in Venezuela and the situation of the state telephone company has problems, internet failures are common, then we can not possibly use it for many hours on days of internet failures

Overall: It has allowed me to manage my projects in an easy and secure way, it has helped me with the management of files and the management of users by roles

A fundamental tool for collaboration and team communication

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Among the many tools that feel just natural to use after a while, the one I couldn't live without is the progress screen (which allow me to see my progress, a user's, or everyone's), the shared tasks and calendar functions, and the custom e-mail notifications. I have set up a number of special notifications so that I am informed whenever an update on a specific project happens, and I don't have to be checking in constantly or reading unnecessary information. This is more of a permanent database for all of our team's updates, while we use Slack to communicate in a more immediate fashion. Both tools have virtually replaced e-mail, and whenever we do use it, it gets forwarded through filters to Basecamp, so it's not really necessary as a tool per se. This definitely saves us a bunch of time.

Cons: It is not the cheapest of tools, but if you balance out everything you are getting for the price, it is worth it. I wish it would have more integration with other tools, or invoicing capabilities, but I understand it is not meant as a CRM although in many ways it can be used as such. Other than that, I don't have many dislikes as I have grown used to the interphase and it has been really helpful for our team so far.

Overall: Using it to manage all company communications, files, tasks, and calendars.

Love this program!

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to parse out the different steps in a project and to assign those tasks to someone else. I love that it has a calendar and I appreciate being able to access Basecamp on my laptop, my iPad and my Galaxy Note.

Cons: The daily notifications can get to be too much because you can receive one for EVERY "to do" item in your account. You can turn them off. But, I've been afraid to because I don't want to miss anything. So, I suffer through the mountain of notifications that come in.

Overall: I cannot say enough good things about Basecamp. I first learned about it through a blogging community that I am a part of. I started using it and fell in love with it. It's very user friendly. I can't think of one thing that I didn't know how to use and needed to watch a tutorial to figure out. It's that easy to navigate.

I've used Basecamp 2 and Basecamp 3. My only "disappointment" is that I'd been a user of Basecamp 2 and I couldn't transfer my data from Basecamp 2 to Basecamp 3 when I upgraded. I still don't get that.

As a teacher, I've used it for my classes and my students have set up accounts to follow their assignments and other class activities. As a minister, I use to track the myriad projects I oversee for my church. In fact, I don't know how I'd keep on top of what I do if I didn't have Basecamp. Perhaps there's something better than Basecamp...but I'm not looking for it!

Recommendations to other buyers: They have an awesome program for teachers to receive Basecamp at a deep discount. You have to write them to get info about it. But, it's worth it!

Best platform work in a team and to see the progress of the project

May 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and understand, see the project status and progress. Create a baseline for you project After you've created your schedule, consider creating a baseline for it. A baseline is similar to a version of your project that can be used to compare against the progress of your tasks. The baseline allows you to make a comparison between the original schedule and a later version.

Collecting data manually Although the fastest and easiest way to collect project status information is to by using Project Server, you might want to collect this information manually.

For example, you might not have Project Server installed, or your project might be so small that it takes you little time to collect the data yourself.

When you decide to collect project status data manually, remember that you also have to enter the data into your project plan manually.

Expect resistance Resistance to formal tracking of project management data is normal. Fortunately, there are a few methods you can use to minimize this type of resistance.

Cons: invite other people is a little difficult to understand At the end of the semester, there's no test. Kids get to show off their know-how in a gallery show of their work. If appropriate, students could also create a website for the public to use, even actual products. The chance to get feedback is important, because it gives kids the chance to talk about their work and answer questions that might not have asked themselves.

Overall: ease of work

From small to large scale projects, I think it's a one-size-fits-all solution to project management!

Mar 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's really easy to use and non tech savvy clients can easily pick this up and start collaborating instantly and efficiently.

It allows you to manage and keep all project media and communications in one location.

It's so easy to prioritise tasks and also separate tasks into different phases.

It encourages collaboration with larger teams where tasks can be easily reassigned and conversations are inclusive of the members that are involved.

Templates can be setup to aid and speed up project setups depending of the project type to ensure the process is consistent in the organisation especially when providing a service to a client.

Cons: The file size limit can be increased slightly to accommodate slightly larger media files which has occurred on some instances where I sought Dropbox or Google Drive to share media files.

It doesn't allow you to set recurring tasks which can be a manual process.

Most common formatting is present but I'd like to see Basecamp allow more formatting such as bullets under bullets and stirke through if possible in the near future.

Overall: Smoother project progression

Clear expectations of tasks that are upcoming in projects

Transparent conversations with the ability to communicate with different teams based on the phase or task at hand.

One platform solution where I can back track and search through histories of conversations and approvals when needed.

I have used the trial in one of my research projects, to contact with the team members

May 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Really, I liked the user interface of it! It brings peace. The art design of it is very nice.

- the taps in it are nearly what every project would requires.

- its ease of use is pretty great. It needs no previous teaching to 'How to' use. And, if you need, the start up guide that pops-up is very enough.

- the ease to navigate between the taps and between the projects; from my view it is the most important point the distinguish it from other places that do the same job.

Cons: - generally, it is satisfying for me. However, I like you would consider the following points in the future.

1. provide an option to change the background color. The present color is not suitable to my eyes. I prefer the blue color as it is satisfying to me.

2. some projects has a budget to play around. We need a track calculator to keep them aware of the ongoing actions. For example, if one used a certain amount, them the calculator/tap would show that the amount extracted and this would help them to play ok.

3. For many works, it is important to know who viewed the file/announcement. Please, provide the option about who have seen the file/announcement and who have not, e.g. like facebook.

4.please, provide the option to make live videos with the team. It is very important to me.

5. do you back-up files we upload? Please, tell the users that their files are secured, in case of any server problem or any cyber attack.

6. The above Header that contain 'home, last activity,...' need to be edited to be somehow stylish.

7. in the home page, can you arrange the projects and teams in a longitudinal view. this is more easier to me!

Finally, the price! please, your prices for it is slightly high! I am still in my early stage of my entrepreneurship, so your prices seems challenging to me at this time.

Overall: Organize my work! However, the price of it is slightly higher!

Capterra-loader

Excellent way to organize projects and communicate with others on the project

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Basecamp makes it very easy to organize discussions around particular topics. It is simple to include files and links in your discussion, keeping everything in one place for easy reference. The fact that my clients can reply to an email to keep the discussion is one of the most useful parts of Basecamp, because otherwise I know many would not take the extra step to login to Basecamp and we would be back to the systems of unorganized email threads! When someone posts something in the wrong thread in Basecamp I can simply move it to the correct thread and let the person know I have done so. Being able to have sections in the project for my eyes only is helpful because I have everything for the project in one place and the client is not overwhelmed with too much information that they do not need to focus on.

Cons: It is rather pricey and some clients just won't use it. Basecamp 3 has some great new features, but for me, the old version, Basecamp 2 is what I am used to and better suited for my simple projects.

Overall: Organization for my projects in an easy to view and use format. Communication with clients is much simpler with the email and reply in an email features.

Capterra-loader

It is the easiest to use and most complete enterprise organization software on the market.

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: When we began this beautiful project of our editorial line, we looked for thousands of ways to organize fundamental aspects, such as the tasks to be performed, the personnel available for each of the tasks, the particular functions that each of the members of the publishing house would fulfill and the achievement of individual and collective goals. In this process we had many setbacks because we could not adjust ideally to the context, the international schedules, the worshippers, artists and musicians available and the delivery times of each of the products. Thanks to Basecamp we were able to overcome each of these problems, and I can say that today we are a more solid editorial line with clearer and more sincere objectives.

Basecamp has allowed us to shape work goals that are broken down into specific functions of each of the members of our publishing house. Video editors, audio editors, literary graduates, arts editors, creative writers, photographers and supervisors, we have established the ideal work order which, as a consequence, has allowed us to present products of higher quality, supervised and corrected in the expected times and in the best possible way. Basecamp came to our editorial line to stay a long time.

Cons: To reproach or criticize something of this software is to leave aside each one of the positive characteristics that I have mentioned previously. Our department of computer science and software purchase has made innumerable tests and collected testimonies of each one of the workers that we see ourselves in the task of using this software and we only obtain positive elements. It is a software that we recommend to each of our suppliers, friends, colleagues from other companies and individuals who plan to build a company.

A good solution to organize small teams.

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Likely

Pros: The application has a very simple and user-friendly interface, and this auto-save feature has saved a lot of time for us. The customer service is extremely responsive to all our queries. There is this email notification for every update, but you can even filter this feature out according to your convenience. The to-do list is a very attractive feature, which enables the task to be broken down into subtasks. You can attach notes to them and we can see how much time and effort is required to accomplish each activity. You can use the application for a free trial of two months wherein you can use all the features that are available in the paid version, this is not available other project management tools. We just need a few minutes to set up the system and get started! They have provided an ample number of tutorials and demos thereby simplifying the process of giving one to one training for our team members.

Cons: The application has less scope for customization. It lacks in reporting features and we need a strong calendar with color coding for different projects. The application is not a very secure option if your project deals with sensitive information. It is not so great for huge teams or for development projects. The searchability feature needs improvement.

I use basecamp at work to communicate with my colleagues. It is fast and accessible.

Jun 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that it is not only web based. It can also be accessed through the mobile application. This is fast and easier than sending emails to communicate especially when you have to have daily discussions with your work colleagues. Basecamp is also useful as we can assign tasks/to do lists which makes it easier to be updated with the progress. The message board is very useful in short discussions. Campfire is useful for group discussions. The ability to send and receive different types of files always comes in handy.

Cons: Personally, I would like if basecamp had cheaper student pricing or a system where students could access it free through the universities. I would also be interested in a Windows and MacOS software to interact with rather than a web based application. It would also be great if it had the option to make/record video conference calls within the application. This would be great for project based work. The video recordings can be saved as discussions for other members to use later.

Overall: I was able to share my work and communicate with my work colleagues on a daily basis. Also, the ability to share different types of files/documents through Basecamp was very useful. I use the pings to chat with my coworkers. It is much faster than sending emails and attaching files. The to do list gave us the opportunity to divide tasks and asses its progress.

Great Project Management without Unnecessary Bells and Whistles

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simple layout of projects and tasks - Clients can be trained easily. Collaboration is so simple.

Creating new projects from templates is a great feature I use all the time.

Cons: It does not have the ability to directly track time.

Overall: There's no one-size-fits-all project management software out there. I looked at a dozen project management platforms and tried a few before settling on Basecamp. If your requirements are similar to mine, Basecamp is really worth looking into. I needed to collaborate with coworkers and with my clients. I needed todo lists that could be pre-set as templates for recurring projects and tasks. I needed space to store images and documents that were time-stamped and retrievable by my clients. I needed mobile access because I do a lot from the hip. I needed integration with other software. I needed the ability to search through projects for key words in order to find conversations. I needed to easily assign responsibilities and deadlines to tasks.

Things I did not need included billing from the software, complicated timers and time-keeping, workflows and unnecessary hierarchy for my clients and projects.

The pricing structure is very easy to work with. The different plans are extremely appropriately priced.

The few times I needed support, I was able to get in contact with them quickly and easily and the resolution was appropriate.

Recommendations to other buyers: Give it a try - it is really worth it!

Capterra-loader

Perfect Management Application: Basecamp

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have recommended Basecamp to others in view of the association, organization correspondence it encourages.

According to my view,Best feature is Automatic check-ins inside the Basecamp HQ due to we can identify what are the things have done by everyone.

The fundamental highlights we use on Basecamp are the Message Board, Docs and Files and ping.

Message Board enables you to keep subjects sorted out so everybody can be in agreement together and ring in with their sentiments and addresses, and even excitement. You can transfer documents here which is super useful. The praise highlight adds to association and network.

With Docs and Files we can transfer and store plans, contents, accounts, and so on. You can sort by name or date made and everything is before you.

The ping highlight is amazing. It keeps a running rundown of the correspondence you've had with others. You can ping at least one individuals. In ping you can likewise transfer records. The computerized headline gives you quicker reaction time than consistent messages.

Also,we can have don't charge based on how many users we add.In fact , if we add 10 users or 100 users price is same.

Can manage multiple projects.

Cons: *Need to learn about Basecamp.

*Does not allow the user to know the workload of another coworker.

*Online platform which required internet.

Overall: One application for managing projects while communicating with the co-workers.

Basecamp is the easiest and most effective project management tool for teams

Jan 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Value for Money

Comments: We've been avid Basecamp users for quite sometime and have been very lucky to be users of Basecamp Classic, Basecamp, Basecamp 2 and now Basecamp 3. It's only grown to become an even more amazing tool over the years, and we're even more excited about the new features. Basecamp 3, Basecamps' newest version, combines today's trending technology with ease of use and maximum efficiency. Inside Basecamp you can store files, organized by folders and labels, create documents, link Google Documents and more. You can also do internal chat which is awesome for chatting strictly about a project and referencing notes. It's also super easy to add team members to get everyone going on the same page. It stores members from other projects and your team so you can also add them easily as well. The new automatic checkins is also helpful especially when you have a ton of projects. It sends reminders out to all your team member to check in with whatever you have assigned them. Basecamp is also great because it's mobile, so you can always keep your projects going no matter where you are.

Pros: Super easy to use Add as many people as you want without extra cost (team members) Add links to Google Docs Exceptional project management for the price To Do Lists are laid out in a great format Completely mobile Push Notifications Google Calendar Sync

Cons: I was a bigger fan of the pricing in Basecamp 2 in terms of clients. It's a huge jump in price for those who were on a first level plan to those who want to use the client feature in Basecamp 3. If you were on any of Basecamp's higher plans though however, this had little effect. They offer the sign in with Google, but no Google Sync. I like that you can add Google Docs but a true integration with Google Drive would be better to quickly add files Also, I don't like that you can't pick the day and time you want for automatic checkins. If you have several running, they're all running at the same time.

Simple and effective tool to manage all your tasks in one place.

Feb 09, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Here's a rundown of all the useful features which Basecamp provides:

Projects:

*It's very easy to group multiple projects by simply adding a prefix to the title.

*Projects can be viewed as list, as cards, or as a combination of the two.

To-dos list:

*Creating new lists and to-dos is a breeze.

*The to-dos can be reordered easily using the drag and drop functionality.

Profile Page: You are assigned a dedicated profile page which allows you to see all the projects and to-dos in one place.

Notifications:

*It sends a timely reminder before the due date.

*Ability to select which projects sends email.

Files: It allows you to upload files upto 10GB in one go.

SearchBar: You can quickly jump to any project using the jump bar.

Progress page: You can keep track of all the activities in your projects with the timeline view.

Cons: It doesn't allow you to assign to-dos to multiple people. Also, projects might become an endless list of tasks & discussions if not managed properly.

Overall: I've been able to manage my project pipeline more efficiently. And, it's a one-stop solution for managing all the ongoing projects.

Great for teams -- not so much for close clients

Aug 08, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to have everything in a snapshot on the main page. I can see to-dos, messages, files, and more in one place. People can be tagged and notified that they have something important to review.

Cons: The client experience in Basecamp 3.0 is too restrictive, and doesn't allow our clients enough functionality outside of "review" and "approve." Many of our clients shy away from getting into Basecamp at all because of the PIN process; when they're on multiple jobs with us, and each job has its own PIN, it gets confusing and frustrating. They want to be able to communicate clearly with the team and load files and source docs into our tool, but the only way they can currently do so is by logging in (see PIN process above) or emailing them -- and then they run into file size restrictions.



The only two things that are missing from the overall team experience, in my opinion, are a bandwidth/hours tracker and gantt chart views to export for sending project schedules. There is so much already around the project in Basecamp; why not make it easier on the project managers to track bandwidth?

Overall: Better team organization, one place to track all project communications.

Capterra-loader

Great Working Platform

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have been using Basecamp for about 6 years now, and so far the platform is fantastic. Here are the pros I have so far seen while working on this project collaboration platform:

1. Sync with email makes it easy to receive notifications in real time. You don't have to log in to know what's happening.

2. I enjoy choosing which member of our team should be part of a conversation or reply.

3. It's easy to use. We haven't heard new members of our team complain about the app being too techy or complex to work with.

4. The organisation is excellent. There's a whiteboard for everyone, the files section makes it easy for you to trace a file and either download or delete it.

5. One of the things we found cool about Basecamp 3 is the clap feature, which is a bit interesting than the typical like button.

Cons: 1. It's a bitb hard to track time for a particular project

2. I haven't seen a feature that enables you to assign to-dos to more than one individual.

Overall: We have been able to have many people communicate and collaborate one project. Easier than emailing.

Setting to-dos has helped us to get projects completed on time.

Review of Basecamp

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love the layout of this software, the ease of navigating and the aesthetically pleasing arrangement of the different options to use. I work with many different people on a variety of projects, and having one landing page for all of your communication, documentation, and scheduling has been a tremendous help. I am a very visual person, so having everything arranged in a style where you can clearly identify the purpose of each tool within basecamp is one of my favorite things. This software is so easy to learn which makes teaching others how to use it takes practically no time at all and it is very user-friendly and intuitive. I love the different options for communications. Basecamp allows you to be as detailed as you would like on any project. When I have multiple projects happening at once, Basecamp gives me a clear picture of each one, so I feel prepared and ready to go at all times.

Cons: I am not a huge fan of the campfire/ping feature which is basically like texting people in that camp. I haven't ever needed to use it, so I am not that familiar with it.

I love Basecamp and I don't say this lightly.

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp offers really solid core features and serious bugs are rare.

Cons: There are a few features, like the ability to create task dependencies that would be really nice for managing larger, more complex projects. You can find these features in 3rd party tools that connect with Basecamp (TeamGantt, etc.), so this is not usually a major concern.

Overall: I use Basecamp for managing communications and project management in my day to day agency work. I've been using the platform for a little over 2 years in total and it's been one of the best-supported, most highly functional tools I've encountered.

Basecamp doesn't do everything in the world. Rather, it has an exceptionally strong set of core features: task management, shared workspaces, etc. that solve the problems faced by modern teams bogged down with email communication. Coupled with an array of 3rd party vendors who extend the base systems functionality, Basecamp offers "enterprise" level functionality at an affordable price.

Recommendations to other buyers: New users of Basecamp would do well to review all of the training videos. Really using Basecamp well requires that you try to move most of your email communication into the system and get it out of your inbox. The advantage of switching to a workflow like this is that none of your project-related communications can get lost in email chains and it adds some useful transparency for all parties.

Capterra-loader

Participating we all build a project

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: What is a simple, practical, quick and easy to use tool, and for its versatility can do the same as other applications. It is an excellent project manager, which helps groups and companies to complete tasks in a more functional way, creating the real possibility of interaction of people, focusing on communication, collaboration and integration, to manage projects and teams, allowing users to access the files, as many times as they want, to be communicated and participate in the construction of the project

Cons: I do not like that despite the versatility of Basecamp, it can not be integrated with other applications, and its free version only allows a single project, so if one is going to work seriously with project management, it is recommended that you purchase at least the basic plan, with which several projects can be carried out

Overall: The implementation of this application, has allowed us to organize the tasks and the teams that work in the execution of the project, as well as in the interaction of the participants, that being communicated at all times, helps to increase productivity and improve the results . It has also allowed delegates tasks to each member of the team working on the project, obtaining with this, the contribution and commitment of all and be able to make decisions among all in real time, without the need to postpone work, or arrange meetings.

Basecamp is a helpful tool for task organization and team communication for non-profits

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: 1) Having several different communication options which fit the needs of different situations. Having the option to direct message (Ping) someone, to post a message to the group, or to chat in the campfire have all been useful in different contexts.

2) Being able to 'tag' others in tasks, posts or messages

3) The notifications that let you know what's coming up in all of the various projects, so you don't have to navigate to each project separately.

4) It's fairly easy to train people who have little experience with the software

5) The different notification settings that allow you to adjust what times of day you will receive them.

6) the fact that it integrates well with other apps such as Google docs, email and calendars

Cons: 1) There is no option to create a recurring event- this would be very helpful for our organization

2) The fact that there are so many ways to communicate is both an advantage and a disadvantage. The challenge of Basecamp is often deciding the best or most appropriate way to communicate information, when there are so many ways to do so in a given project or team.

3) It's difficult to know sometimes who will be notified of certain actions. For instance, if you edit a task or a message, will someone who created that task or message be notified? Or will they only be notified if you comment on the task or message. These types of ambiguity can be a challenge at times.

Capterra-loader

Exclusively magnificent, just few hiccups

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basecamp is one of the most exclusive and easy to use task management tool.

Firstly, what I find interesting is the ability for one to navigate freely using this tool, the interface is quite awesome letting me to easily keep track of my team's progress in several tasks. I have the opportunity of staying put, being updated on team's work as well as assign new task. It is quite mind-blowing for any project manager, you will not be disappointed.

Another thing that keeps me in awe is the propensity at which their support group works, I could give extra bucks for that, wow.., well that the customer representative is doing a great job. I don't have to wait for even half an hour before I get a positive reply most especially when my subscription is up. Well, I think this software is doing a great job and making things easier for us, less stress and easy navigation. Basecamp is the ideal task management tool for any project manager.

Cons: Well I do not see any CON in this software, however, all software comes with its own unique and distinct cons, that maybe displeasing to some and best for others. The glitch or rather hiccups I could notice with this software is the delay in uploading files, it could be from my network, but still there are lots of new features I would love basecamp to add up like invoicing and lead management, I know if these cons are considered basecamp will be the perfect management tool. Though Basecamp was nice and easy to use.

Overall: Easy management, keeping track, navigation and a wonderful interface. What more can I ask for a software like this, totally awesome. Basecamp you are the real deal.

Amazing tool

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the best things I love about Basecamp is its ability to get project teams up to speed whenever there are changes or additions made with project items. I'v been a user for more than 5 years and have seen tremendous improvements made over the years. They're not the type who just sits there and promote their product.

Cons: The thing that I don't like with Basecamp (this may have something to do with the configurations made with the projetcs when taking over previously used projects) is how they appear linear when displaying its latest updates.

Overall: We have managed to solve multiple problems when managing projects. We have clients to satisfy and team members to manage. To make sure that the team members are on the same page, there is the to-do list feature which keeps the members on course when it comes to what they are supposed to do. For the client team member communication, that is taken care of by Basecamp. You can communicate with the client now and then to report to them on the progress of the project. Apart from that, you will be able to review the objectives and requirements on the client as they observe the status of the project. On the same platform, we are able to share files among team members and clients which makes our work easier moving forward.

Capterra-loader

One pl

Aug 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We used BaseCamp as the Project space provided to us by an external SaaS vendor. This is where we kept all things project-related including our files (documents, photos), calendar, tasks and action items, announcements, and notifications hub. We loved having just one place to house all these so that everyone is kept on the same page.

It is super easy to use, and there is a ton of documentation (including videos) provided so that any team member can be trained right away to use it. On its own, it's fairly easy to navigate. And everything you need can be quickly found via a powerful search function.

Cons: There is a downside to making sure everyone in the project team is kept up-to-date... this can result in a lot of emails! By default, updates will push an email notification which may be annoying to some. Not a fault of Basecamp really, since it can be muted. But for users, might be something to look at.

Overall: BaseCamp has helped our company to communicate with external vendors in a manner that is easy, collaborative, and all well documented in just one place. We have used it internally as well for project teams, and communication and project work has been optimised, and a lot of email back-and-forths have been saved due to this common project space provided to us by BaseCamp. The name is peferct for its use.

Easy to Use Project Management Software

Jan 13, 2016
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We use Basecamp for project management. It's extremely user friendly and there's not a steep learning curve to figure out how it works. Our projects have countless small details, and before we started using Basecamp, we would forget some of the elements of the project. With Basecamp, once we created our project templates (the tasks that would have to be completed for every project) the rest was easy. All we do is pull up the template, change the name of the project and then assign tasks and due dates for each item. Each person is notified of assigned tasks, due dates, and then notified when a task is coming due, or has been completed. It's very simple to customize each project using the template as a base. We love how tasks and groups of tasks can be added to, deleted, and moved around with a simple drag and drop.

Cons: Honestly, the most difficult part about using the program is having our team remember to check off tasks as they do them. This is something that has taken them awhile to remember. It would be nice if the developer made it a little more difficult to make permanent changes on templates. There have been times when we have accidentally changed a template, thinking we were creating a unique project, and then we'd have to undo the changes and redo the template. A message such as, "Are you sure you want to make these changes to your template" would work.

Recommendations to other buyers: Don't be afraid to play around with it. You can always edit, update, change or add new info. Find some way to get your team on board, because if everyone is not using it, it won't work for you. Also, be very careful that you are not changing your actual project template when you mean to be updating or creating an individual project.

Over-glorified, Over-complicated, Under-functional

Aug 28, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: Tracked (https://www.trackedhq.com), an external integration exists to allow Kanban to be used in Basecamp. This is really Basecamp's only redeeming quality.

Cons: I use Basecamp because we use it company wide. There have been many glaring issues with it though.

- Basecamp 3 only recently added recurring events. Before this, each occurance of an event had to be scheduled manually.

- No subtasks. This is a big one. If there's a project that needs to go to Designers, then to Managers for approval, then to Developers for implementation, there's no easy way to handle this. You can create a new list just for this little project, but then you end up with way too many lists.

- Its difficult to keep track of the status of a project (and each dependency). There are times when both the designer and developer are on the same To-Do, the designer checks it off when they're done with it, but there's no way to assign to the developer for implementation once they've finished it without every designer knowing that it's their responsibility to pass the assignment along, and to who.

- There are different aspects to tracking a task (who's doing it, and what step they're on, and who needs to work on the next step). Basecamp does not provide enough dimensions for tracking the status of a task.

Overall: I first came across Basecamp probably 5 years ago in an online review. I didn't use it at that time, but the review made it seem as if it was the only way to succeed in business. I however find it more than lacking.

Capterra-loader

Great for Managing Team Projects and Including the Client!

Aug 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The beauty of Basecamp, is it's simplicity. When you want to include clients on projects, you don't want them to have huge learning curves, because the result is...they just won't use it. Basecamp is intuitive, non-threatening, and user-friendly. Our clients get invites, and even if they've never heard of Basecamp (which is often the case), they end up using it right away and it becomes a pivotal part of our communication process. And, those few clients that don'e create Basecamp accounts, can simply respond and reply by email, and these updates end up in Basecamp too! Basecamp also has a number of integrations that can be used to work with out software products for things like time tracking, charts, etc. It keeps everyone on the same page, and offers an audit trail of discussions...which prevents frustrating finger-pointing and misunderstandings through the project process. I highly recommend giving Basecamp a try!

Cons: Honestly, there isn't anything that I don't like about Basecamp. It doesn't include a bunch of useless features, but does it's job well and offers integrations.

Overall: I use Basecamp to manage software implementation projects. Basecamp has been a GREAT tool to keep everyone on the same page, and offers a way to track discussions and offer accountability to our internal team and clients. We have nearly 70 internal users and thousands of client users. It's a staple what we do, and we love it!

My experience has been excellent, Basecamp is a organizer and task manager for work groups or teams.

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that no matter what the physical distance of my work team, the additional tasks it does or even the difficulty of meeting everyone in a current meeting, it is always possible through Basecamp, for take work and meet goals in collaboration. I also like that you have the possibility to manage projects online even in small companies that can maintain their productivity, simplify working methods and manage in a fluid and collaborative way their work fulfilling their functions without the need for a fixed job. What I like most is that it is easy to use, its speed and the simplification of options compared to other tools.

Cons: What I like the least about this tool is that it needs complementary functionalities that adapt to the new times and the new demands of the client, maybe you have to think if you need to integrate Basecamp with part of the email, some social networks such as those that allow videoconferences with up to 40 people and also have the possibility to share the screen and record the session.

Additionally, I think it would be convenient to add to the internal messaging of Basecamp the possibility of subscribing to the group or work team in pages of interest, in such a way that the client is always connected to this software and also through the get articles of interest, offers of training and work or promotion of their service and activities.

Overall: The benefits are multiple, since this software allows the organization and management of tasks for teams of people working in collaboration, allows task lists, file exchange, creates a thread of uninterrupted dialogue through email and even optimization of the functionalities not always explicit and the circulation of information between collaborators, managers and clients, existing the possibility of working together even if people do not meet in person. Basecamp is the best tool for managing SME projects since many of them lack an adequate model to manage projects and manage them correctly to become a factor of success for the business, Basecamp allows small businesses and family businesses, file sharing among the members of a work team, assign the tasks to carry out, plan calendars, generate reports and, among other things, establish delivery dates.

Project Management - Work Collaboratively with your Team

Aug 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like Basecamp because it's very effective especially if your team is working remotely while finishing a project. It's a collaborative tool that lets you interact with other members real time because of its advanced collaborative features such as messaging, real time notifications, and task assignments. As an administrator, I can assign employees to which project they will be working on. I can announce instructions and reminders where everyone in my team can read. I can create folders within a project and attach files and notes. I can assign a task which goes to a page and will see any update and notes from that person . I will be notified on any message from that task. Once done, I can close it immediately. and see how long it took for my agent to finish a certain task. Basecamp can also be installed in your mobile so you can still work while outside and finishing a field work.

Cons: I would like to suggest reports or data can be extracted per project or group. Daily report such as cases closed and overdue cases. Reports which management can track and see a status of a project and assess if deadline can be met. Reports that can give an overview of a project and any progress made.

Great tool for collaborating internally and with agency partners

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used Basecamp for about 5 years now, at two different companies. I really like that it's intuitive, not overly fussy, and it takes very little training to start collaborating, commenting and keeping track of projects.

I used Basecamp at two different companies, and they each had a different model and method of using the tool. I appreciate that it's flexible enough to give this customization, but still recognizable as Basecamp and easy for a first timer to understand.

The search function is also really useful, I like that you can sort by file type. I use that all the time.

Cons: Occasionally I've found that the different user designations can be a little goofy. For instance, I was unable to add new users to a conversation because of some setting, which was inconvenient when working with agency partners that were often changing or needed new account managers tagged in. Not sure if this was a function of Basecamp or a preference of my employer, though.

Overall: Collaborate and communicate about projects, share and discover files and documents, accessible everywhere

Basecamp Review

Apr 13, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Basecamp puts all the project documentation and communication in one place. It includes messages, chat, todo lists, and schedules with events. There are several views of all the data to make it easy for different team members to know what they have to do and when. A unified search function can find terms across all the different activities. This is super valuable when bringing a new team member up to speed, ensuring the whole team is working from the same plan, and reviewing todo items.

Cons: It's hard to get many users or clients to use Basecamp properly. If their current workflow involves just sending emails Basecamp can accommodate that and save the emails to the project. However, that misses a lot of the usefulness of the service. Even so, email logging does provide visibility to team members who weren't directly addressed which is a plus.

There are three versions of Basecamp, so when you ask a client "Do you use Basecamp" you're not out of the woods. They may be using a version you're not, which means one group or the other will be using a version with different sets of functionality than they know well. The different versions provide different integrations with other apps such as time tracking or reporting.

If you go whole-hog and save a lot of large files such as design assets to Basecamp, you may blow through the storage limits for the lower-level plans. Services like Dropbox offer much more storage for lower prices so you may want to pair Basecamp with that if you have a small number of projects but need a lot of storage.

Overall: Better project management

Great For Simple Unstructured Projects

Feb 23, 2017
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
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Pros: Simple, easy to understand and email integration is great.

Cons: Owners refuse to add features that it's lacking. They believe that no features is a feature and that's great if that's who their target market is.

Overall: Basecamp is great for projects that don't have a rigid formal structure. Things like content or projects that involve stakeholders from a wide range of departments. It's also great for projects where stakeholders may be so technically illiterate that anything more than a messageboard confuses them. That's where things start to fall down for Basecamp. If you need decent scheduling or a project structure that requires formal structures, you'll need to look elsewhere.

Basecamp built it's reputation on its simplicity. So simple that it can be used for any project. Unfortunately, it's one size fits all approach is not conducive to getting anything done beyond brainstorming. It's religious adherence to being simple means that simple projects is all it's useful for.

Considering the power that the likes of Slack has now, Basecamp is quickly losing (or has lost) it's USP.

We've completely migrated away from Basecamp and wont be back.

Recommendations to other buyers: Don't bother. You'll lock yourself in quickly and then realize that not only are the features you need not available, the owners are religiously against adding anything new.

Great in Theory, But Maybe Not in Reality?

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Our marketing team uses Basecamp exclusively for project management, having settled on it after trials with other platforms. The core functionality is works well enough, and frankly it's difficult to articulate what I find unappealing about it-see below for more on that. Basecamp says that it can replace a bunch of other tools (e.g., Slack, Dropbox) and centralize everything at a lower price, and I guess that's true. But our team still uses Slack and Dropbox, so there's a disconnect somewhere.

Cons: I don't know-Basecamp obviously has a ton of functionality, but our team has struggled to get the most of it, which might be our own fault. For example, looking at the Basecamp homepage, I can see a ton of links I've never clicked: bookmarks, schedule, drafts, applause. I don't even know how half of these features work, and keep in mind, I use Basecamp every day. What I see instead is a tidal wave of notifications coming through to my email and projects falling off the map because someone forgot to change who it was assigned to. Maybe the criticism is that it's not as intuitive as it could be? There's all these features, but I don't know why I should want to use them? Sell them to me.

Great project management software, some limitations

Dec 03, 2015
4/5
Overall

4.5 / 5
Ease of Use

3 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We use basecamp as our main communications and project management tool for any and all internal clients. The simplicity of their software, setting up project templates, and administrating the accounts is the best in their class. We love that we can setup multiple projects and limit what our clients can see, but still allow our PM to manage and communicate with those clients.

Cons: There are some limitations because of their drive for simplicity. We really needed a way to assign timelines and not just a deadline or to-do date. We found that TeamGantt matched up nicely with Basecamp. It gives us the project planning side that Basecamp just can't do. By not having a way to assign how many hours a task or project is expected to take, it is difficult to actually look at your to-do list and estimate if you are going to work 40 hours or 80. That's a hard pill to swallow. There are also no ways to make dependancies for to-do tasks. In other words if A, B and C need to be completed by employee 1 before employee 2 can complete E, F and G, there is no way to have those task show up in any order. Basecamp as a whole forces you to assume that people have all of the info or expectations.

Recommendations to other buyers: Make sure to take your situation in context to project management software can offer. If you have staff that are highly motivated and can self-manage timelines, this may be the software for you. But if you have highly creative, less organized staff, you will need something that helps them manage expectations about the timelines and what is on their plates.

Basecamp 2 vs. 3...they limited too much, and didn't make the upgrade better.

Jan 21, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Comments: We have been using this since BC1 and have watched the product evolve. Our favorite by far is the second edition, and still use that on major projects. We signed up for Basecamp 3 and upgraded when it released, hoping it would keep the core elements of BC 2 that we loved, but it didn't. It's a completely different system. The client side is way too simple and document management is pretty much gone. If you upload a file to an email to send to the client, it does not show up in docs and files immediately. You have to put it there yourself. I've been a fan of Basecamp for our project management software for years, but I think they need to go back to some of the core functionality of BC 2 and integrate that into BC 3, specifically the client being able to add 'To Do' lists, better file management, and to be able to create 'Threads' instead of just sending emails. BC 3 looks shiny and pretty but it's really not as useful as BC 2.

Pros: Easy to use, not too expensive

Cons: BC 3's backend system for clients is limited. Needs better document management, and ability for clients to have more actions (if we want them to).

Recommendations to other buyers: If you are looking to get a very simple easy to use project management system, then this is for you. If you are looking for something meatier, I would look elsewhere.

Capterra-loader

Project Managers Home Base

Sep 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Thanks to Basecamp I was able to manage our Team Projects in the office. It works as a common workspace for most (if not all) of a Project Manager's needs like the following:

1. Communication - Basecamp makes it easy to communicate among project team members, either on a per ticket, or per issue, or whatever topic to talk about. The notifications make is easy to disseminate information or email updates (esp for those who don't normally login to basecamp and still rely on their emails). A full history of our conversations is fully logged and can be reviewed.

2. Archive - We share a lot of files (docs, spreadsheets, presentations) and Basecamp has been our central repository of such files. It is easy to search and access files.

3. Cloud - As long as our office connection is reliable and we have mobile internet ready for those on the field, we can access Basecamp from anywhere at the time. We have not experienced a single outage or downtime with Basecamp.

Cons: There are many tools out there for project management use. It takes a while to get the team members to really use and be fully engaged within Basecamp. Also, as mentioned above, some team members are fine with email notifications.

For older, not so tech savvy team members, (esp our consultants), they somehow find Basecamp clunky and not easy to navigate. It would be nice to make the UX more friendly sort of like a social platform wall.

Overall: As the PM, I rely heavily on basecamp for keeping everyone in the loop, keeping files in one place, available and up-to-date, and keeping all at the same page for the current action items and updates. With just a little training on simple how-to-use, basecamp can easily adopted by any type of user.

Good online Project Management Software

Dec 31, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Basecamp used to be a free online project management/collaboration software. These days, it's no longer free, unless you're a teacher or student.

Everyone who signs up for an account gets a free 30-day trial, no credit card required.

Basecamp has simplified its pricing and plans so there's just one option. The account includes 500GB of storage, and there are no limits on the number of projects or team spaces you can create.

Basecamp is fair and competitive for small teams.Basecamp is a better option if you have more than eight people in the team.

Basecamp takes few minutes to set up. On-screen tutorials walk you through the process with clear and concise pointers.

Basecamp offers several ways for people to collaborate with one another. Within each team or project are a message board, task list, schedule for events, and place to upload shared files.

Reporting tools are included with Basecamp, but they are fairly basic

Cons: There are other cost effective options for teams smaller than 8.

The reporting is not robust.

Basecamp gives teams an online hub for only basic collaboration. The layout of the app isn't conducive to productivity, and it only has rudimentary tools.

Overall: Fair, flat monthly price. Supports a wide variety of integrations with other apps and services.A decent app if your team wants a freeform environment in which to collaborate.

A simple tool for working with projects

Mar 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: With Basecampprogram I made my projects more interesting and with a great variety, creativity for my company. Using this platform, all employees know where all the necessary documents are, and everyone can get what they need even when the team is working across the country. The ease of use of this platform is excellent if compared with other similar products. This program allows you to keep your team and company more understandable and organized. With chat you can always communicate with someone in the program and publish news and make a list to quickly and safely inform your organization. I would advise Basecamp to everyone. With this program you will get a true experience, which should be felt when the project is being implemented. This service is one of the best. Your employees will be able to perform their work faster with this program.

Cons: I do not like that it is difficult to use a calendar when it is not synchronized with everything, and tracking time management can be complicated, I would like it to be easier. Should improve the mobile version it is not as effective as the version of the website.

Capterra-loader

Great project managment software, gets limited in longer term projects

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Love the ease of use-- and apply it across various disciplines for both professional and business projects. The filtering of user types is especially helpful when working with outside clients on one off projects. For my 'day job' in a corporate setting, use it to launch and manage new initiatives, great to keep track of complex needs and milestones. However, have found that it can also be applied very effectively as community/employee communication tool as well, a non standard use case, but with their payment model I have been able to easily add new projects. Essentially for a personal business in the services industry with a small number of employees, I use it as a dashboard of sorts. Each employee is their own 'project' and I am able to upload documents and reviews, and have a running archive of conversations and feedback-- so there are multiple applications to how to utilize.

Cons: The calendaring portion is a bit clumsy from a UX standpoint, and the export and integration options with other traditional calendars on cloud and desktops are not as seamless as they could be. Also, for short term launches and projects its great, however, for long term project managment the folder-ing and organizational options can get cluttered. The search feature does work well though.

Overall: Great value, multiple applications

I have used Basecamp for several years across several jobs and have found it to be a great PM tool.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's easy to set up and configure. Permissions are easy to understand and assign. The UI is simple and uncomplicated. The document preview for PDFs allows you to see what you are looking for instead of having to download it. The learning curve to use it is relatively short and the way to do things in the system is logical and straightforward.

Cons: For me, the keyword feature is difficult to set-up correctly. I don't think it is a technical issue, but more user awareness. A tutorial for how to use keywords effectively would be nice (perhaps there already is one, I haven't checked). A feature that could offer intelligent suggestions for keywords (if that is possible..) would be helpful. Keyword consistency among all document contributors has been challenging. Other than that, I don't have any other comments.

Overall: Better project document control. Improved communication. Common document repository not operating system specific. Easy to set and control access and provide useful information to a wide set of stakeholders.

Has made project management and timelines better for our office, and keeps people accountable.

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Share to-do's with task assignments and deadlines has kept people accountable to their part of the project. Our supervisor was historically the worst at getting tasks done related to the projects. Now, we can objectively refer to Basecamp and it makes confrontation of missed deadlines easier. We really do stay on tasks now as an office. Even when our dreamers are dreaming!

The collaborative work environment is great. Like Campfires.

Easy to use and get started. Simple format.

Basecamp is always adding new ideas without making it more complicated.

You can add people outside of the organization for projects that use contractors.

Cons: The color scheme and cartoon image on the first page don't reflect the quality of the program. Basecamp could use a face lift to be more trendy/ eye appealing.

It allows you to connect Google Docs to a project and also has an in-house document tool. It would be awesome if the in-house document tool functioned just the same as Google Docs or was more seamlessly integrated.

Overall: Streamlines project conversations. Keeps us on task for projects. Keeps communication clear when doing multiple projects.

Basecamp is great for managing single or multiple clients but it is missing some features

Jun 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Basecamp is very easy to use and fairly intuituve. You are able to create tasks quickly and move them around as necesssary. You can also easily control who has access to task lists and who is notified when new information is added, even if they are not directly involved on the task. It can be integrated with time management software so that you can easily keep track of the hours spent working on a task. The project management is simple and allows for easy collaboration as well as helps you maintain a record of conversations and document versions.

Cons: Basecamp is not my preferred software for large ventures. While it can be used to manage multiple clients it can be outgrown. Specific issues included the inability to set Basecamp up so that there are dependencies (i.e. start part 2 when part 1 is completed) and you are not able to save to do lists as a template so that they can be copied from one project to another easily.

Overall: Collaboration, ease of use, organization, control

This is a terrific tool for any team or group to use in developing a joint project

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is easy and quick to learn

User's don't need much in the way of computer competency

Technical geeks and computer illiterate executives and sales people can use the same tool and communicate.

They have by far, the best customer support I have ever experienced. E-Mails are usually answered within minutes by real identified people who are knowledgeable and actually read your request and understand your problem.

There are a variety of 3rd party Add ins that can be used with it.

The cost is very reasonable.

Cons: They have too many versions and upgrading has been uncharacteristically awkward.

The formatting of the messages is more limited than ideal. For example, you can't have color or different font sizes.

The search function is also weaker than ideal. For example, no Boolean AND, OR, NOT combinations are possible.

You cannot send private messages within Basecamp. So all messages are visible to all who have access to that project.

Basecamp drove us away and it turned out to be a good thing. No a GREAT thing.

Jul 11, 2017
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Cons: The Basecamp philosophy that :we know what's best for your project management needs." Their new interface actually confused new clients. So test this we gave new clients a choice of the new Basecamp vs. Basecamp Classic. Clients chose the old interface all the time. And these were new clients, not ones that were already familiar with the old interface.

Since Basecamp was no longer developing features for their classic interface we would be forced to live with their new one. We submitted a ticket with our findings and in usual Basecamp support fashion we were basically told that their new interface was better even if our clients couldn't realize it.

So we switched to another online project management tool and have never looked back. My God it's refreshing to have a provider that actually listens to you and is not arrogant. And the beautiful thing about our new option is you can use it for Agile or Waterfall management or anything in between where Basecamp could only be used "their way".

Overall, very user-friendly collaboration and project tracking software.

Nov 07, 2017
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: A couple of things really stand out about Basecamp:

(1) Ease of use - the UI is relatively intuitive; very low learning curve

(2) Collaboration - great to be able to loop people into conversations when they're needed, or remove them when they're note.

(3) To-do tracking in general is effective.

Cons: A couple of areas where there is room for improvement:

(1) Rich text editor is often buggy, sometimes to the point of frustration

(2) To-do tracking, while effective, lacks the visual component that many project management systems have (i.e. a board). There are, however, extensions that can be utilized for this in BC3.

(3) There is no way to port projects from one version of BC to another.

(4) BC3 gives way too little transparency to "client" users. In fact, client's are made into "team members" in order to provide them some permissions. It would be great it permissions we're more flexible and customizable.

Overall: Overall, ease of use in a project management task tracking software.

Basecamp 3 was great!

Apr 20, 2018
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Pros: This platform initially was excellent. However the delopment is terrible. So far they have added pings, which completely derail a core group conversation (and you can't turn off), extra steps in the process of adding images to a feed (which you can't turn off), and just recently removed a very simple `applaud feature and replaced it with an cluster of extra steps. Essentially this software is becoming less essential with every new great idea they have. I wish a better development team would acquire them (or new direction) but for now it is probably best to look at other software if you would like to commit to a platform. This one is too unstable.

Cons: I liked what basecamp 3 was when it first launched... but pings, image sketching, and now boosts are forcing a `culture of distraction on our otherwise rigorous and highly disciplined talent... not to mention the inelegance of all of the extra steps they are adding in the basic function.

The best system ever for organizing!

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Basecamp is so powerful with functions from pings, campfire, organizing projects, to-do lists for team and individual. We moved up from Basecamp 2 to Basecamp 3 (whole lot of differences) but super in love with either one. We just love it making workload, workflow and communications between teams and clients are so much easier. I couldn't possibly think of how email, paper agenda, chalkboard, sms without basecamp would help us to get so organized we are today

Cons: I would always have one per software but Basecamp is the one thing that I have nothing to dislike. Anytime there's an update that we dislike (like when the combined campfire and pings?-- if I remember correctly?), Basecamp team listened to their users right the way and adjust the changes for the best. Seriously, can't find one thing to complain

Overall: Keep the communications between my team and clients clear and effient. Always keep me on top of my own todos and projects. Our team is way more proficient with Basecamp.

Capterra-loader

Basecamp is great for Work Projects

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I dig in when we start talking about Project Management and how that could be easier for work environments. Basecamp allowed me and my team to make that faster and centralized in my last company.

It is super easy to use and for keep track of everything important.

But, the best part for me is:

when someone leaves your company, you don't lose all the information with him/her

also, when someone new comes in, you don't have to forward hundreds of emails to let them know who said what when.

and, for the last part: conversations are deeper because people tend to be too simplistic in WhatsApp and such.

Cons: Nothing that was too severe to tell here. But I believe Basecamp could have more video guides to show us video cases on how people use it. Asana does that pretty well

Overall: We solved internal and external communication with Basecamp.

Our clients could talk to us in a more professional way.

And, internally, we didn't depend on one employee to have everthing organized.

Capterra-loader

An option for Project Management that is worth considering.

Jun 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: When you are a developer that undertakes tasks other than work, you need tools to manage and maintain order with the projects, this is even more important when you work with other people and these are not necessarily in your city or country, this is why basecamp is an excellent option to manage projects, a very versatile tool, making your time and that of your colleagues more productive, it has excellent features such as automatic reminders, a very complete document management where you can allow several people to edit or review, a management of agenda so that you take precise control of your time increasing your productivity, programming of tasks for other members of your team and even group agendas so that the work team achieves an optimal performance based on the tasks that each one must perform, it is fantastic and it will bring great benefits to you and your team.

Cons: The free version will not allow you to work seriously,

Overall: Carry out a fairly good and orderly project management, able to allow the collaboration with several team members, work on various projects and accessible anywhere.

Capterra-loader

Make simplicity your best tool

Mar 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Currently, project managers have become very necessary tools in the software industry, practically impresindible for good development practices, but the best known in the market have also become too complex, full of tools and functions that do not we got to know in the short or medium term, but here where Basecamp shines, has the basic tools for good management and that's it, it does it great and smart, it gives you what is necessary for good management, its main attraction , manage your projects easily and easily with the organization of teams, task list, file exchange and internal messaging, with this you will have an application that you can use quickly and will be easy to learn for new workers.

Cons: Weaknesses are found in all applications but this has several to point to, as any participant with access to the project can delete the lists of tasks, this must be corrected, to avoid loss of work, we must define well the roles of each participant.

Overall: Have at hand a tool for project management that is easy to use and learn, that allows me to use the basic functionalities when managing straight to the point

Basecamp - Ultimate Management Suite

Sep 01, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software made my life as a project manager so much easier when my companies IT department installed it. It is very easy to use and cost effective also. We can share updates with clients looking to see how things are progressing without the need for 10+ phone calls back and forth all day long. It also helps me see who isn't maximizing there work time when working on projects, or just in general.

Cons: When I did have problems with the program it would just be freezing, or crashing. I had it freeze on me one time when in a meeting with a potential client (in the program), the customer got frustrated after it froze for the 3rd time during the meeting and decided to go to a competing company. I tried multiple PC's and Macbooks hoping to avoid the issue.

Overall: Overall if you forget about the freezing and crashing this is the ultimate project management software. It helps with everything. We used to meet at a designated office in the building every morning for 2-3 hours at the time just to follow up on everything. This software has allowed us to hold our meeting and share important information without having to cram everyone into that one room. We all do it from our desks now and the meeting now takes less than 30 minutes because everyone doesn't have to wait to be spoken to or be seen. It also keeps track of who is logged in to the meeting and who didn't attend the meeting.

Better than I expected. It grows on you the more you use it.

Nov 15, 2014
5/5
Overall

5 / 5
Ease of Use

3.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am one who used to think Basecamp isn't a 'real' project management app because it doesn't have all the features of traditional project management like Gantt charts, resource leveling, and all that stuff. So I tried some that do and then noticed most of those features don't actually get used that much after the initial excitement wears off. The problem with a lot of that is that you end up spending a lot of time with the project management toy and less time on the actual project the toy merely represents. Then I tried a bunch of Agile Project Management Apps, and while they're better, they can be rigid in their own way according to their particular methodology. What I like best about Basecamp is that it's more free-form. It's also simple to use and beautiful like an Apple product. I think it's the best for right-brain creative types while left-brain analytical types would probably prefer a more traditional quantitative approach like Smartsheet which I think is the best of breed for that kind of approach and for those kinds of people. I actually use both Basecamp and Smartsheet. Between those two best-of-breed solutions, I can do anything I want to do. Another thing I love about Basecamp is that it comes from the originators of the open source Ruby on Rails web framework. They also embrace open standards, have an open API, and are part of the Zapier network of web apps all of which allows direct or indirect integrations with hundreds of apps. Also, their website is refreshingly Facebook-free.

Cons: I wish it had some kind of web form data entry onboarding feature to facilitate using it with clients. Also wish it had a gmail gadget and direct integration with Google Apps.

Recommendations to other buyers: Try using Basecamp and Smartsheet together, they are quite different and each best-of-breed for what they do.

Excellent Project Management Tool

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. It helps in broadcasting messages within the project team. It helps in managing project schedule as well as in resource planning. The schedule can be seen in a calendar view which is easy to update.

It now can also accept google credentials which is great.

It has a white board which we used for pinning important team wise notes. E.g. Test login credentials were pinned on the white board so that every team member could go to the whiteboard and look them up when needed. We also used to pin dial in number for the meeting etc.

Users can attach their photos and maintain their profile. Users can be given various roles.

Past projects can be archived and made read-only which is a huge PRO.

Issue tracking is a breeze. You can assign tasks to individuals and track them to completion. It triggers automatic emails when tasks are assigned or significant changes are made.

Cons: Cant think of any. Would be great if it could integrate with outlook. The set up was easy but we had to remember the password.

Overall: Excellent project management tool.

Capterra-loader

Simplicity is their best weapon

Mar 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As for project management tools, the simplicity of this is your best weapon, since in the market there are many powerful tools with many functionalities but due to this the learning curve becomes very high, instead this tool goes straight to the point, has the necessary tools for good management, assignment of tasks, monitoring, organization in a precise and efficient way, perfect for quick projects where you need time to be your best ally, or to start using or implementing this type of tools in your work team.

Cons: As simplicity is their best virtue is also the biggest weakness, when you need more tools or functionality the application is a little short, if your project requires a range of more complete tools, basecamp is cut and you will need another application.

Overall: When you need an application for project management that is fast and accurate, where you get the benefits quickly, without having to walk through endless functionalities which you will not use.

Capterra-loader

Collaborative tool for teams, which organizes projects in a simple and effective way

Jun 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This tool is characterized, fundamentally, by the simplification of working methods and by favoring a fluid flow of information among users. I think it is oriented towards SMEs. With this tool you can manage the internal communication of a company and the organization of their respective projects such as the case of joint work with business partners. In this way, it brings together all the teams, projects and work groups in a single platform.

Another positive aspect is the control of man hours, since it facilitates the monitoring of the work and the counting of work hours of each professional, something very important for the internal management of the projects. In addition, you can add collaborators, clients or external suppliers and also count their work.

Cons: The user interface is in English and it is difficult to manage by non-English speaking staff. Another point against is that the platform only works online, so you can not advance in jobs when there is no connection. However, this last point has not caused us major problems. Despite the benefits, I find it quite simple, compared to other similar tools in the market.

Overall: The software offers users automatic reminders, calendar management, document management, employee scheduling, group agendas, information and task management. You can also integrate the software with e-mail and mobile devices, record documents and requirements, all conversations, requirements and shared files are stored on the platform. This material serves as a backup to endorse agreements, requests and deliveries. Therefore, when starting a project we agree with the client and the different teams that if it is not in the intranet, it does not exist.

Clean & well structured Project Management tool, best suited for startups & SMBs.

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a well organised, clean & effective task management tool suited for most people. It's quite easy to setup & use. And, it works great for distributed teams to collaborate on various projects.

Task assignment, tracking progress, project timeline projections (baseline), budgeting, and templates are the stand out features.

After setting up all the tasks, it helps form the baseline which is useful to compare the project progress with the original timeline.

You can upload all the content related to a project to have it handy & share it with team for collaboration.

Cons: Basecamp may not suffice for complex & bigger projects or for mature startups which need more features & have more things to handle. Dev teams too may require more development specific features.

It's suited for marketing, design & business teams primarily & for lean startups, it's slightly pricey compared to other task management tools.

Capterra-loader

Probably the simplest and most commonly used shared project management tool out there.

Jul 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Presentation of information is intuitive and graphically simple. Easy to use. Some good integrations. Email notifications are useful. Ability BCC your project is also very useful. Mentions in Basecamp 3 are especially important.

Cons: The look and feel is a bit irritating - ditch the quirky graphics and 90's colour scheme! Pages are sometimes hard to read - for example on the schedule, you have to look hard to see where an event actually is on the page because it's in a plain text link which is upstaged by a large calendar control (which doesn't really add much value). In general the UX could do with a completely fresh look.

'To dos' feature is weak, just a tick list with dates, no links from tasks to anything else. Although it's useful to be able to CC/BCC your project, the presentation of the captured email is awful.

Overall: Easily adopted group collaboration on projects, without having to learn any jargon or features. Good integration with email, G Suite etc.

Eliminates email, increases accountability

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use Basecamp for projects that 4-6 people are working on and it has saved so much time. With tasks and ideas categorized by topic, we can all easily find the latest progress or decision. Basecamp allows everyone on the team to click around and see what's happening without being cc'd on a million emails on subjects that might not completely pertain to them.

Basecamp also has an intuitive app for on-the-go use and when the website is open on your desktop computer, your browser can send you instant notifications even if you're viewing another tab.

Cons: Setting up Basecamp can be a bit cumbersome if you're working on a small- or medium-sized project that maybe doesn't require all the bells and whistles of Basecamp. Using to-do lists, the message board, automatic check-ins, etc. might not all be necessary, so I recommend deciding what features you actually need and encouraging your team to stick to those so everyone is feeding the same sections of Basecamp.

Overall: Basecamp saves time by eliminating email clutter and boosts accountability since there's a digital trail of all the work being done by your team.

Basecamp: A great way to manage a project, and start with your business

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like about Basecamp is that it is easy to use, and to put into action. It has a built-in package and can be easily shared to many groups or users when need be. It is not that costly too because unlike other that you are paying per user, it is billed per organization (flat fee).

Cons: The graphics are a little bit overkill that sometimes I feel it is too cheesy. It is easy to deploy internally but not that nice when you are working with users outside of your company or firm. It also causes a problem when someone creates an already existing profile just because the creator of the first project failed to invite the other team member who is a part of the same project. I hope there's a functionality that it will notify the second creator that it is already an existing project.

Overall: BaseCamp is good for small to mid-size businesses. Without BaseCamp, my company will still be unorganized. Thanks to BaseCamp, making our organization organized is now as easy as 1 2 3.

Great for teams!

Jan 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The calendar features where you can access other people's progress on projects. The "everyone" feature that lets me see who updated what, the latest comments, discussions, and files. The integrations that are available. The fact that I can just forward an email to a specific address and create a new discussion without even logging in to basecamp, right from my e-mail.

Cons: I would have a use for a work chat right within basecamp. The fact that I can't upload video directly to basecamp.

Overall: We've been using Basecamp for three years and we can't live without it. It's a database now for everything we do, it's like having everyone's computers and everyone's emails threads at your disposal. It makes it very easy to find information and follow up on projects. We use it quite differently from what it was intended simply because of the nature of our business, but still, it can adapt to almost anything you need, so again, kudos for Basecamp in that aspect. Calendar features and integrations are also very useful. Love it!

Recommendations to other buyers: Video uploads would be great for our company.

Its strength is its weakness.

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's an incredibly simple tool, which means it's very easy to pick up. It's designed to be usable on just about any type of team. And, once you understand it, you can use its simplicity in your favor. There are some external plugins that make it a little more powerful, depending on how you want to use it.

Cons: Once you start using it, there are a lot of things you'll WISH it did, but again, the 37signals team have designed it with the intent that it be simple. The good news is that they pretty regularly roll out new features based on feedback from their customers. It's hard to know how granular you need to make your tasks until you start building out projects.

Overall: It's a great central receptacle for projects/teams/tasks. I can easily tell who's working on what, and ping them if they seem to be falling behind. If you're a listmaker/boxchecker, you'll love it. It's also good to be able to go back and look at project/task history, because it keeps track of all of the details in one place.

Capterra-loader

Basecamp helps keep us on track and on time!

Nov 09, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like having the ability to create projects with taskings ("todos") that can be as broad or as streamlined as we want to make them. The ability to have all communication for any given project in one location is awesome! I love the fact that we can load documents and files directly into the project for review and discussion.

Being able to loop multiple people in on the discussions helps us to utilize our time more wisely by preventing unnecessary face-to-face meetings.

I really appreciate the ability to create and use templates for projects that we repeat throughout the year or even just once a year.

Cons: Would like the ability to move templates from Basecamp2 to Basecamp3 or the ability to create a template from a project within Basecamp3.

Overall: We have saved time, provided better communication throughout projects, are able to hold individuals or teams accountable , & have the ability to review after action reports from past projects.

Great for Collaborative Projects

Feb 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The design, very good integration with email (you can email files, todo lists, discussions etc. in - or react to them by email), very easy to use, comparatively cheap price for a well designed project management software

Cons: Could have more integrations with other services such as OmniFocus (for my todos), Evernote (for documents), WhatsApp etc.

Overall: We use this for a couple of projects: a team is organizing a conference, we communicate with a client etc. - it has a lot of great functionalities - what I especially like about it, is that if someone doesn't sign up (I have some team members who are resistant to try new stuff) they can still participate over email. They will receive any post that is sent to them per email and can reply to it by email. This makes it easy to rope in people like that. It is better than email, in that the whole group is able to jump in on the conversation and you have a record of the whole conversation, not just bits and pieces. It has served us really well. Last but not least I like the design wich somewhat resembles paper (version 2) and I really like that, especially for new people added to projects it helps to onboard them faster. I wish there were some more integration with other services such as OmniVision or Evernote - but it works reliable and we love it.

Recommendations to other buyers: no

Capterra-loader

Simplicity, speed and quick learning

Mar 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Basecamp is an excellent option for project management, perfect for when you work individually or in groups not so big, because I say this, because the main feature of the tool is that it goes straight to the point, it is simple, it stays in the basic tasks and that is its main attraction, the learning curve is short, so it can be implemented and learned quickly, is easy to use, stable, has the most important tools that are the task lists, the file exchange, the messaging system and organization, is an excellent option for frelancers or small / medium projects

Cons: As its simplicity is its main weapon, it can also be considered its disadvantage, this is because when you are in a large project that requires more tools, basecamp can be short and you may need to migrate to a more powerful tool, besides You must pay, and the free version is very limited, so it practically forces you to buy it.

Overall: Mainly having a simple and easy to use tool, that has the basic tools to manage projects, besides its cost makes this one of the main options when working individually or in teams that are not so big.

Solid Tool But Leave A Lot to Be Desired

Aug 15, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Super user friendly and easy to train new employees/clients to use it. Love that it's fully transparent to share information, files, discussions and to-dos with clients but also has a privacy feature that keeps certain information hidden from the client-side. Our marketing and website develepment agency has vetted many other project management SaaS options and so far, nothing solves for our needs like Basecamp does unless we're willing to spend A LOT more (which we're not!)

Cons: The biggest challenge is the inability to assign one task to multiple team members. Another huge flaw is the inability to schedule recurring to-dos. I'm actually fairly shocked that these issues haven't been resolved by this point- I've even tried submitting support tickets to request these features but to no avail.

Overall: Cohesiveness across a 17 person marketing agency and client transparency that decreased the need to provide time consuming monthly reports.

A great way to organize and add structure to various projects in a simple and intuitive manner.

Jul 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Basecamp gives users a lot of flexibility, allowing you to create discussions, to-do lists and more. It's easy to split tasks by creating different lists for each team or individual.

As a project manager, it's really helpful to be able to split projects and tasks, and assign specific groups of people to each of them. Projects are kept clean and lean, without additional noise that adds confusion as to what goes where.

As an individual user, it's easy to find your own tasks since your own activities will listed in your "Me" page as well.

The "Me" page lets you keep track of not only what your tasks are, but also previously completed tasks or discussions that you've taken part in, making it simple to backtrack whenever you need to.

The option to notify everyone in the group or even just select individuals comes in handy during discussions or when you need to get someone's attention without triggering notifications for everyone. This simple option really helps to focus on what each person needs to do rather than getting irrelevant emails all day long.

Cons: The biggest problem I have with basecamp is the pricing. While the pricing is great for larger groups and projects, it's actually really expensive for smaller groups or for small projects. The price tag is hardly justifiable for small or short term usage despite all of its great features.

Very simple user interface!

Mar 07, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Basecamp is very easy to learn since it has an easy to use interface. You can easily create new projects, task lists, notes, and upload files. All tasks can have due dates and be assigned to a team member. You can also create project templates so you do not need to continually set up the same task lists and notes over and over again for similar projects. Team members can have different levels of access within your company's account. You can make it so only specific users have the ability to create projects, project templates and assign specific team members to each project. Another great feature is that you can email notes and project to-do lists to your project and the software will set them up for you. This saves a ton of time if you have a huge task list that you need to add. The software also integrates with a ton of other applications which is extremely useful if you use many applications in your company.

Cons: You cannot create gantt charts in Basecamp. This would be a great add-on feature. We're currently using another software that integrates with Basecamp to create our company's gantt charts.

Recommendations to other buyers: I truly believe this is the simplest and most well organized task manager currently out there. It is not extremely expensive, which is a huge plus. I've been using it for years and have never once had an issue with it.

excellent organization tool

Apr 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to start. You do not need any guidance on how to use, although it is available. It is easy to navigate. I think the biggest advantage for Basecamp is the ability to easily share large project files, the function of automatic sending of emails is very useful. The customer service was extremely useful and was answered very quickly. The functionality of the message board is useful and allows open elements to communicate effectively, also, I have the ability to use a page with everyone. Great solution to increase our performance. I like the quick way to work on our project. And the most wonderful thing is that I have a clear vision of everything that happens around me. The Automatic Verification feature allows you to set up automatic email reminders to track projects that may be static.

Cons: As a project manager, you sometimes want a focused list that shows which specific team members have been assigned tasks only on specific projects. This was available in Basecamp 2, but when they switched to Basecamp 3, this was left out.

Overall: with the help of its characteristics and each one of the factors that complement it, it has managed to realize quite good and very well elaborated projects, and on the other hand, it has also organized a lot of my work team.

Free Version Used and Worked

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall, Basecamp is a great project management tool for those that need a tool to collect and house bits and pieces of a project that is being worked on collectively. The ability to attach documents and images is very useful. Additionally, having the ability to take notes and check items off as they are completed is hands down the best feature of the program.

Pros: It's a great way to gather your team's content so everyone can view/use it collaboratively in one area. There is no going back and forth from emails to desktop looking for pieces of the project. The ability to categorize projects and segments of projects is highly useful. Easy to use!

Cons: There's a lot going on visually. A bit distracting. There is no way to track time of a project which could be very useful. You're email inbox is constantly ringing every time someone changes/updates/adds content if you don't change the settings. This can be avoided once you go into settings but annoying nonetheless.

Basecamp works quite well for our needs as an organization.

Feb 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been both a user of Basecamp 2 and Basecamp 3. I have to say, there were many frustrations with Basecamp 2. Basecamp 3 is much better, and works very well for the unique approval process for content, design, etc. that we have at our organization. One of my favorite parts is how you can tag multiple people on a To Do (one of the major lacking points on Basecamp 2) as it helps make sure everyone is kept in the loop. It helps create a much more seamless flow so things don't slip through the cracks. I also like how you can tag a specific person in a comment, even if they don't necessarily need to be on the entire To Do, but just weigh in.

Cons: I don't really have any complaints to speak of at this point. Like I said in my previous comment, Basecamp 2 was difficult to work with because of it's lack of tagging multiple people on a given To Do. That was my major pain point.

Basecamp has been a huge factor in increasing cross-department communication within our organization

Sep 05, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Some of the aspects of the software that I like the most include the ability to easily share with other people in the organization, the ability of other to be able to edit the same calendar and being able to create project specific calendars and timelines. It really increases the project management element between our departments and allows all involved parties to see where we are/should be in a specific project. It has also increased our transparency internally and has helped to create accountability for what is going on within certain areas of our organization.

Cons: When you have tasks that are repeating, you have to enter each one individually. You can expand things over various days but when it comes to a reoccurring event, it is difficult to change certain aspects of this. The user-experience could be a bit better in this regard.

Overall: Some of the benefits I receive from this software include streamlining project management, increasing cross-department internal communication channels and allowing for a "one-stop shop" tool that can manage lists, projects and calendars all in one place.

Great Management and tracking software

Aug 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its a very powerful and interactive software, which helps to manage multiple projects at a particular time.

Automation for regular check ins is a great tracker for member performance, information sharing is also made easy with its user friendly interface. Project classification is another advantage and you have all the details of a single project or client at one place. Moreover, you can have efficient discussions and regular updates about the projects to the people concerned.

Cons: Customization of the user interface is an important feature, which the software lacks. Addition of company logo is also not available.

There are limited features, for example there is nothing for budgeting, analysis and time tracking.

Mail list customization should be an options because there are times when i want only some people to be notified and also want to reply back to only certain.

Overall: No doubt it's a powerful and a very useful software for firms to manage projects and the members but it needs a little up gradation in some of its features for which we now have to use third party soft wares. Some features should be automatically available which have to be mined down for now.

It's a total value for your money but some addition will make it a great one place management software.

Simple and light project management platform

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The ability to create and manage projects in an uncomplicated way. There are project templates which allow you to create new projects based on specific processes. Communication is really simple and I like how you can either create new topics or use tasks as topics to update the clients on the status of the task

Cons: Out-of-office status is a missing feature. This means that clients would raise questions without knowing that you are not there to answer them. There is also a limitation on the ToDo list: when all tasks in the ToDo list are complete, the list itself disappears. This is not always desirable because the ToDo list is often used as a container for new tasks, which are not yet added to the list.

Overall: All our client projects are managed through this. This means that communication and task management becomes really easy and overheads on managing the client accounts are minimal. Most our clients also find the Basecamp easy to use and set up.

Capterra-loader

Easy to use, clean interface, and feature-packed for the price.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I've been using Basecamp for about 6 years now, and I love it. It's clean, it's minimalistic, and it's very easy to use, even for people who are not so tech-savvy. Everything you need for project management is in there, such as separate boxes for chat (campfire), documents and files, assignments, etc. This makes everything super organized and and super easy to look for things when you need them. I also love that it's really fuss-free, and clean. Easy on the eyes, and you don't see a lot of things you don't really need on there. It's very straightforward.

Cons: The only thing that I don't like is that it's not really in the affordable category, but you do get your money's worth. I just wish they had a cheaper option . They used to have a pricing tier versus a one set price now.

Overall: Ease of use, and easier collaboration with the team saves us a lot of time and maximizes everyone's efficiency.

Capterra-loader

Great platform very useful, to encourage employees to work together.

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: This cloud-based software is easy to navigate and allows multiple team members to see, edit, contribute and stay updated on project status. The My Assignments list is an extremely useful way to follow tasks; being able to sort by date makes it easier to prioritize the workload. The functionality of the message board is useful and allows open elements to communicate effectively. For someone who is new to a project, it was a useful place to start, in general, the user interface is easy to use. Low cost of operational maintenance because there are practically no system administrator requirements.

Cons: Basecamp has very useful reports, but if you want to show or export analytical and technical readings about the status of the project, Basecamp is not that. For me, this is not negative, but I usually like to focus on completing the project instead of managing it.

Too expensive to upgrade

Feb 02, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to continue using the old Classic version.

Cons: Upgraded version is way too costly, hard to use / un-intuitive, and not as much control.

Overall: I have been using Basecamp for many years, and after they created an upgraded version I was anxious to try it. It was ok but way too expensive for a small business to use. Also, there were some key features omitted from the newer version that I use regularly, such as the ability to keep Private Messages and create Writeboards (private/public notes, basically). They replaced Writeboards with text files, but I didn't like those and found them too clunky. The newer version is also very hard to manage when it comes to Clients, it isn't as Intuitive and caused so many issues when switching from Classic, and my clients (who are not very internet-savvy) had a very hard time using it.

So, I had to downgrade back to Classic which in itself is "ok" but at least it's more affordable and still does what I need it to do.

Recommendations to other buyers: Only useful for larger companies that can afford $/mo to use it. Otherwise, it's best to try and sign up for the Classic version if they allow it for new customers.

Ease with which projects are created.

Jan 19, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Comments: Basecamp has helped me to build each of the projects carried out in my company, with exclusive designs and that leave the people who see it, totally impacted on the great scope that I have taken through Basecamp.

Pros: What I like most about Basecamp is the ease with which projects are created, it is very good to use this software and that in a matter of minutes we already have the first project, along with the functions it has, to add text fields, change colors and add pre-designed designs, I am surprised with the ease of handling of Basecamp, has a very good control of Projects and communication of equipment.

Cons: I do not like Basecamp prices at all, even the first basic work plan, it has a very high price, I would like Basecamp to diversify its prices, adding many new functions or benefits in each work plan so that people can feel comfortable paying the high prices, or otherwise, decrease the expensive fees a little.