# Basecamp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Basecamp Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/56808/Basecamp

---

# 

 Basecamp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Basecamp

## What is Basecamp?

NEW in Basecamp 4: For a limited time, get your first 3 users free, for your first year. Group chat alone isn't enough. Basecamp combines \*all\* the tools teams need together in one place: message boards, schedules, to-do lists, group chat, documents & file storage, and more. Instead of stuff scattered all over, everything you're working on will be in one streamlined, organized place. Everyone will know what to do. Nothing will slip through the cracks. You'll always know exactly whats going on.

## What is Basecamp used for?

[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 14,419 user reviews

Reviews sentiment

Positive

87%

Neutral

10%

Negative

2%

Pros & cons

Integrated team communication tools

Comprehensive collaborative workspace features

Overwhelming and inconsistent notifications

Fragmented updates and version issues

Starting price

$15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Project Management / 2026
-   Task Management / 2026
-   Remote Work / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Basecamp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://basecamp.com&name=Basecamp)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Basecamp

4.3 (14,419)

VS.

[4.4 (15,371)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (13,435)

Ease Of Use

4.1 (14,414)

Value For Money

4.2 (10,050)

Value For Money

4.3 (9,818)

Customer Service

4.3 (9,452)

Customer Service

4.2 (9,574)

## Basecamp alternatives

[4.5 (3,508)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (2,229)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,574)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/56808/Basecamp/alternatives/)

## FAQs about Basecamp

Overview

### What problems does Basecamp solve?

Basecamp solves scattered communication, unclear task ownership, lost files, and manual status chasing by keeping messages, to-dos, deadlines, documents, and updates in one place. Project managers, creative teams, client-facing agencies, remote staff, and cross-functional groups use it to coordinate work, onboard stakeholders quickly, and reduce email overload.

Answer based on 8079 reviews

Overview

### Which roles and teams benefit most from Basecamp?

Basecamp is most used by project managers, agency and marketing teams, business owners, and executives who need a central place to organize tasks, timelines, and communication. Operations staff, account managers, designers, and software teams rely on it to coordinate client work, manage deliverables, and keep cross-functional projects moving.

Answer based on 13292 reviews

Overview

### What company size and industries is Basecamp built for?

Basecamp is for entrepreneurs, freelancers, small businesses, and groups inside large organizations, with strongest adoption among small businesses at 74%. It serves midsize businesses at 14% and enterprises at 13%, and is used most in Marketing and Advertising at 11%, followed by Computer Software at 8% and Information Technology and Services at 7%.

Answer based on 14414 reviews

Features and Usability

### What are the key features of Basecamp?

Basecamp includes core project management tools like task management, to-do lists, milestone tracking, and calendars, plus team communication features such as message boards, chat, and comments. Differentiating features include client access controls, automatic check-ins, file sharing and document storage, email integration, and notifications that keep project updates visible.

Answer based on 5047 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Basecamp starts at $15/user/month for Basecamp Plus, while Basecamp Pro Unlimited costs 349/month flat for unlimited users. A free version and free trial are available. Reviewers often call pricing affordable and flexible, but some small teams find the flat-rate option steep, and lower plans can hit storage limits with large files.

Answer based on 1782 reviews

Integrations

### Which third-party tools and platforms does Basecamp integrate with?

Basecamp integrates with over 90 third-party tools, with common connections to Slack, Trello, Asana, Google Drive, Microsoft Outlook, Jira, Google Calendar, and Zapier. Reviewer mentions also point to Gmail, Microsoft Excel, Microsoft SharePoint, and Evernote Teams for email, files, calendars, and project coordination.

Answer based on 1243 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Basecamp?

Basecamp is generally quick to onboard for everyday team members, with many users describing the interface as simple and intuitive. Training is available through live online sessions, webinars, documentation, and videos. Nontechnical users often get started fast, while admins, power users, and teams changing established workflows may need more guided training and time.

Answer based on 639 reviews

Getting Started and Support

### What customer support options does Basecamp offer, and how do users rate the experience?

Basecamp offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users generally describe the product as easy to learn, so many rarely need support. When help is needed, built-in tutorials and self-service resources are seen as useful, though some users mention onboarding and interface-related friction.

Answer based on 2511 reviews

## Who uses Basecamp?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 225 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 225 reviews

Administrative

25%

Administrative

25%

Marketing

16%

IT & Software Development

11%

Program & Project Management

9%

Others

38%

Top industries

Based on 225 reviews

Marketing and Advertising

38%

Non-Profit Organization Management

23%

Education Management

15%

E-Learning

12%

Other

12%

## Pros and Cons

Integrated team communication tools

94% positive reviews out of 1758

Most reviewers find team communication effective, with message boards, group chat, and streamlined project discussions.

Zack R

Public Relations Specialist, 201 - 500 employees.

"Basecamp has amazing team communication functions that allow us to collaborate effectively during our team projects."

Overwhelming and inconsistent notifications

48% negative reviews out of 662

Some users report notifications are excessive, difficult to customize, and occasionally unreliable or delayed across devices.

Macaire Z

Area Manager, 51 - 200 employees.

"The only annoying function is that it sent too many notifications to my inbox, and it was hard to ensure that I do not miss important information."

Comprehensive collaborative workspace features

96% positive reviews out of 1092

Most reviewers indicate collaboration is seamless, supporting real-time updates, external partners, and centralized project coordination.

Bodamer T

Foreign Language and Localization Administrator, 11 - 50 employees.

"Basecamp offers an outstanding combination of communication functions which makes it easy for teammates to share information and collaborate more during projects."

Fragmented updates and version issues

41% negative reviews out of 545

Some users comment updates create confusion, with migration challenges, inconsistent features, and difficulty tracking project changes.

Nikoloz C

CEO, 1 employee.

"This product's downside is the absence of certain features across all versions, which we found to be limiting."

Centralized and flexible file sharing

95% positive reviews out of 959

Most reviewers describe file sharing as efficient, with easy document uploads, organization, and broad format compatibility.

Vicky A

Account Manager, 2 - 10 employees.

"Users appreciate Basecamp's simple team collaboration and clean file sharing, making it easy for small insurance teams to quickly make client files available and share with brokers with maximum efficiency."

Minor bugs and performance glitches

51% negative reviews out of 380

Some reviewers indicate occasional bugs, slow response times, and sporadic crashes disrupt workflow and require manual fixes.

Christie M

Manager, 2 - 10 employees.

"Sometimes base camp crashes and it has trouble saving my work"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.4 (1,490)

59.73% of 1490 reviewers that rated this feature as important or highly important

Basecamp gives you an organized way to create, assign, and track tasks with due dates, comments, and notifications. Reviewers appreciate the ease of use, accountability, and collaboration, but some wish for subtasks and more advanced task input options.

Collaboration Tools

4.4 (1,109)

58.52% of 1109 reviewers that rated this feature as important or highly important

Basecamp offers tools for commenting, tagging, real-time updates, and centralized communication. Reviewers indicate these capabilities foster teamwork, transparency, and easy coordination, but some mention limitations in threaded messaging and document navigation.

File Sharing

4.5 (881)

56.41% of 881 reviewers that rated this feature as important or highly important

With Basecamp, you can upload, organize, and share files of various types and sizes, including Dropbox, Google Drive, and Office 365 links. Users value its simplicity, folder structure, and secure access, though some desire tighter Office 365 integration and advanced version control.

Project Planning/Scheduling

4.3 (807)

58.24% of 807 reviewers that rated this feature as important or highly important

You can plan projects, assign tasks, set milestones, and schedule events with Basecamp’s intuitive tools. Users find it helpful for organizing timelines, tracking progress, and keeping teams aligned, though some desire more advanced scheduling and visual planning capabilities.

Task Scheduling

4.5 (567)

57.67% of 567 reviewers that rated this feature as important or highly important

Basecamp enables you to set deadlines, assign tasks, and track progress with reminders and calendar integrations like Google, iCal, and Outlook. Reviewers appreciate the clear visibility for teams, though some wish for better prioritization and workflow automation options.

Reporting/Project Tracking

4.3 (1,005)

55.82% of 1005 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Basecamp 79 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Group collaboration to solve ideas in a productive and concentrated manner.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Communicate using direct chat or messages within the system

Private online space that lets businesses securely share documents and provide information access to clients

Basecamp offers tools for commenting, tagging, real-time updates, and centralized communication. Reviewers indicate these capabilities foster teamwork, transparency, and easy coordination, but some mention limitations in threaded messaging and document navigation.

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Specify or track the date/time a project, task, etc., is due for completion

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and store files

With Basecamp, you can upload, organize, and share files of various types and sizes, including Dropbox, Google Drive, and Office 365 links. Users value its simplicity, folder structure, and secure access, though some desire tighter Office 365 integration and advanced version control.

Move files across different systems or networks

Software specialized for non-profit organizations

Designed for small businesses

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Ability to chat online in real time

Communicate using messages within the system

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Ability to handle several projects simultaneously

Level of completion within a task

Arrange tasks based on the level of priority or urgency

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

You can plan projects, assign tasks, set milestones, and schedule events with Basecamp’s intuitive tools. Users find it helpful for organizing timelines, tracking progress, and keeping teams aligned, though some desire more advanced scheduling and visual planning capabilities.

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Split and manage tasks into individual components

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Edit task information and all related elements

Basecamp gives you an organized way to create, assign, and track tasks with due dates, comments, and notifications. Reviewers appreciate the ease of use, accountability, and collaboration, but some wish for subtasks and more advanced task input options.

Track the status and progress of tasks

Basecamp enables you to set deadlines, assign tasks, and track progress with reminders and calendar integrations like Google, iCal, and Outlook. Reviewers appreciate the clear visibility for teams, though some wish for better prioritization and workflow automation options.

Add labels or tags to tasks

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

A digital list of items that need to be completed

View messages sent by both parties during the chat conversation

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (13,180)

4.2

Based on 13,180 reviews

## Pricing

Value for money

4.2 (10050)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/56808/Basecamp/pricing/)

Basecamp Plus

$15.00

Per User,Per Month

It includes:

-   500 GB storage for files & documents
-   Month-to-month, pay as you go
-   Ideal for freelancers, startups, and small teams

Basecamp Pro Unlimited

$349.00

Flat Rate,Per Month

It includes:

-   10x file & document storage (5 TB)
-   First-in-line 24/7/365 priority support
-   1:1 onboarding tour with our team
-   Option to pay annually by check
-   Annual billing for simplified accounting
-   Two Factor Authentication

Value for money

4.2 (10,050)

4.2

Based on 10,050 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (9452)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (9,452)

4.3

Based on 9,452 reviews

## User reviews

Overall rating

4.3

Based on 14,419 reviews

Filter by rating

5(7236)

4(5371)

3(1493)

2(246)

1(73)

Mentioned topic

Sorted by most recent

SS

Sam S.

Product Manager

Telecommunications

### "Basecamp More Like Winnercamp"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 26, 2026

Pros

An amazing value for the money. Easy to use and not many bugs or issues. If the software works for your needs I think it is a really good service.

Cons

It has less features than some competitors but you can't really beat the value and ease of use. I think the tradeoffs are worth it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gabby W.

Founder

E-Learning

### "Organize projects, communication and tasks in one place"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 25, 2026

I’ve had a very positive experience with Basecamp overall. It’s a great platform for keeping projects, communication, tasks, and files organized in one place without feeling overly complicated. I like that it focuses on simplicity and team communication instead of adding too many unnecessary features. It has been especially helpful for keeping everyone on the same page and reducing scattered emails and messages.

Pros

Pros: Simple and easy-to-use interface Keeps tasks, discussions, schedules, and files organized in one place Great communication tools that reduce back-and-forth emails Easy for teams and clients to collaborate together Faster to set up and less overwhelming than many other project management platforms

Cons

Cons: Fewer advanced project management features compared to competitors like Asana or Monday.com Reporting and analytics tools are somewhat limited Customization options are not as flexible as some other platforms May feel too simple for very large or highly complex teams and workflows

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Patrick C.

VP Strategy

Marketing and Advertising

### "An easy tool to pick up and start collaborating."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 24, 2026

It is a collaboration and project management tool we have used with some clients to help ensure projects are well managed and collaborative.

Pros

It is a robust and easy to us project management tool. It has been a cost-effective option for some of our clients. It was very easy to pick up and collaborate in.

Cons

There isn't anything I didn't like. The least favorite aspect is that it isn't the most widely used platform among our clients and therefore it takes a best to remind myself on how it works.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Byron L.

Software Developer

Computer Software

### "Basecamp allows for things not to completely fall apart"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2026

We're using basecamp to prevent drive-by slack requests. So people need to put in a ticket request first before I'll even look at their campaign. No more v2\_final\_v3 file names.

Pros

I'm writing this review on my phone with one hand and my frozen burrito is nuking in the break room just to finish up this mandatory IT survey. Basecamp really did help us to centralize all of the project requests, rather than the endless thread of emails. I was prepared for the "proofing" tools to crash my browser every single time I used them...but it didn't. The custom dashboards are fine I suppose. Seeing what the designers are working on without having to ask them is cool though.

Cons

Search logic sucks, bigtime. unless you type in the EXACT project id then it sits there with no results & u blow thru 10 min. UI is super slow too. Why does legal always pop-up as an option when I'm trying to approve something for my department?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Keerthan P.

Marketing manager

Apparel & Fashion

### "“Simple and Effective Project Management Tool”"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

May 22, 2026

My overall experience with Basecamp was positive. It was easy to learn and helped keep tasks, communication, and project updates organized in one place.

Pros

What I liked most about Basecamp is its simple and easy-to-use interface. It keeps project management organized without being confusing. The team communication, to-do lists, file sharing, and scheduling are all in one place, which makes collaboration smooth and saves time.

Cons

What I liked least about Basecamp is that it has limited advanced features compared to some other project management tools. Customization options and detailed reporting can feel basic, especially for larger or more complex projects.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Damian W.

Senior Director Fundraising Technology

Non-Profit Organization Management

### "Basecamp great for collaboration and project management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 21, 2026

Great tool for team collaboration, organizing, delegating tasks, staying on track with project timeline/due dates and overall project management.

Pros

Basecamp allows for great collaboration. Both internally and with external vendors. Good for project management and assigning tasks to members of a project group. Easy to have back and forth chat on a task/project and copy in others.

Cons

Repetition of notification emails when an update on a project is made and a task is also allocated to someone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Samantha R.

Finance

Accounting

### "Great service!! Will use again"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 14, 2026

Pros

Basecamp keeps projects clear, it simplifies teamwork, and centralizes communication efficiently well.

Cons

It has limited customization, lacks advanced features, and can feel too simple for complex projects.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Berfu Hena A.

Owner

Internet

### "Good old Basecamp - still in use after years"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 13, 2026

Basecamp is one of the firsts in the game and I think they are keeping it solid. And the message board functionality is really one of my favourites.

Pros

I still think Basecamp isn't a copy of another product and that's one thing that hasn't changed, inna good way.

Cons

Most advanced project management solutions come with a built in time tracker nowadays. So when we were comparing products, we had to think about that, but eventually we proceeded with Basecamp. I still think it would be a good addition if we'd need that feature in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Matilda R.

Communications Coordinator

Higher Education

### "Small Scale Project Management"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

May 12, 2026

For the time I worked with it I found that we were able to successfully accomplish our projects but as our team and scope expanded, we ultimately out grew the abilities of Basecamp.

Pros

I like that it was fairly easy to set up different projects! It was nice to see all to dos in one space and keep an eye on all the projects you're working on.

Cons

It wasn't the best for complex projects. A lot of our projects can span multiple years and cross different teams and I found Basecamp lacked the infrastructure to allow us to easily work on these more complex projects.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Alison G.

Community development Pastor

Religious Institutions

### "Basecamp for the win"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 27, 2026

I am big fan of Basecamp, I use it pretty much everyday and I enjoy the recap at the end of the day. It also lets us keep track of contractors and their work real easily

Pros

I love that we can work on projects as a team and that it keeps track of the progress. I also enjoy that it doesn't email you a million times just once in the morning. Big of that

Cons

Im not sure that is a lot that I don't like about it. Maybe that when we use consultants they use their camp and not ours and then Im in the wrong basecamp sometimes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/56808/Basecamp/reviews/)

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