Who Uses This Software?

eRequester is ideal for any company looking to provide visibility, efficiencies and controls over purchasing and spending. eRequster is a cross-industry solution.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Paperless Business Systems
  • www.erequester.com
  • Founded 1997
  • United States

About eRequester

Simplify procurement with eRequester. Built for mid-market enterprises with 100-1000 employees. eRequester is top rated for ease-of-use, time-to-value, and customer satisfaction. With full accounting system integration & optional modules for a tailored solution for your organization: web requisitions, approval & purchasing, budget control, receiving, web & mobile interfaces, vendor punchout, expense management, invoice approvals and more.


eRequester Features

  • Asset Management
  • Auction Management
  • Bid Management
  • Budget Management
  • Catalog Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Receiving
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management
  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management
  • Catalog Management
  • Compliance Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management

eRequester Reviews Recently Reviewed!


Time saver, generates clear & clean-looking purchase orders.

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ability to e-mail purchase orders directly from eReq to a supplier. Ability to upload attachments (quotations, drawings etc). Show audit trail of when & by whom eReq was initiated/edited/approved/PO created and when & where it was sent. Customizable privileges to different classes of users.

Cons: Some of the setup is tedious and not necessarily most intuitive (luckily the customer service has been pleasant & professional to deal with). Software updates can end up being lengthy processes.

Overall: Time savings. Ability to involve more people in the purchasing process.

Overall good product and price. Has been a favorable experience and has helped our organization.

May 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Flexibility and reliability of routing. Audit trails and notes. One location to store all information on a purchase. Linkage to our accounting software. Visibility into where a request resides. Much less paper.

Cons: Primary features and functions meet our needs. Some items we wish were different: Would like option for our AP clerk to determine the GL code for a purchase rather than having requester learn our codes and determine the proper one. Occasional errors in accounting software when importing information if another user is in accounting system (has to do with batching). Would like to run reports by GL code. Would like ability for a requester or approver to route outside normal routing to another user for an approval and then back to continue normal routing.

Overall: See previous part of survey for this answer.

Capterra loader

Could not be happier with this software.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.

Cons: We are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull who the project manager is from our ERP software, and set the routing to go to that person instead, so no small feat. But, that's my one complaint.

Initiate PO requests, Administrator of eRequester

Jun 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Easy to view status of requests and locate by searches. Also the ability to view where the request stands in the approval routing.

Cons: The ability to toggle back and forth between searches. Would like to set up a defaults, such as when looking at active users and not having to view inactive users. Would like the ability to choose inactive users when needed and only see active users.

Overall: Tracking of requests and the use of the approval process. Also the ability to attach documents as support for purchase request.

We transitioned from paper-based to eRequester. It was smooth and easy.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: One central location for all records. Ease of use. Transparency it provides to users. Decrease in the use of paper.

Cons: Having to purchase the blanket PO module separately. We couldn't afford it. Having it would make a world of difference.

Overall: Department heads can see where the request is throughout the process from purchase to payment of the invoice. It has streamlined our process tremendously. Only one department out of 14 resisted at first, now all are onboard. Excellent product. Highly recommend.

Capterra loader

Purchasing software cant get any better

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: There a few great things about eRequester. 1. It integrates perfectly with Sage, our finance platform. 2. Its out-of-office routing is really straight forward to setup and implement. 3. The support is second to none. We have had a catastrophic failure of the virtual environment it was sitting on, and their support worked with me for 3 days to get it rebuilt from an old backup, and whenever I need some help making a change, they are always willing to help

Cons: There isn't much to not like about this. I suppose the biggest thing is that it can be slightly overwhelming at times. There is a ton of customization with it, so if you are not 100% sure of what you need changed, you will need to call support, which is extremely helpful

Overall: ease of use, out of office routing, Sage integration

As a user, eRequester gives me all basic features needed.

Jun 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Straight forward and easy to use interface. Most users learn how to use it in short time. Light load on the server.

Cons: We faced an unexplained behaviors while interfacing with Sage. eRequester includes only the basic features needed. No periodic updates are communicated or pushed.

Senior Accountant

Jun 17, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Allows you to determine your own routing rules for authorization.

Allows you to have multiple Request Types.

Very flexible and easy to administer.

Allows for separation of duties: Purchasing Vs Receiving and Payables.

Allows for multiple users at multiple locations access to the same data.

Integrates easily to MAS500.

Excellent archive for documents & attachments to support the entire purchase transaction.

Excellent audit trail & support for audits.

Ability to review budget to actual before purchase can be approved.

Handles both inventory & non-inventory.

Excellent & timely support.

Cons: Hardest part is defining your own process or needs, first.

Overall: I would highly recommend this product. It has out performed all of my expectations.

Flexible software

Jan 23, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Although the zillion configuration switches can be daunting at first, they do make the software very customizable and usually can be tailored to fit the organization's needs.

Cons: The few times where it won't be possible to customize within the application and will require programming to change something, that can sometimes be quite lenghty.

Overall: Improvement on the approval process (No PO gets created without the proper authorization chain being followed through).

eRequester makes it much easier to request and approve purchases.

Sep 06, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: This system is well designed and very user friendly. I like the dashboard that shows the status of my requests and where they are in the process. Also, I can attach files and receive notifications by email.

Cons: I don't have any problems with the system.

Overall: I would definitely recommend eRequester to any company looking for visibility over purchasing.

Getting Free Demo Software

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Purchasing and Budget. Post to budget Interrogation SAGE .

Cloud Database and Smart Phone compatible.

Cons: Not easing to get trial version to review. Web site runs in circle and can not find information easy to se.