# Page 2 | EnergyCAP Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is EnergyCAP the right Energy Management solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/56928/EnergyCAP/reviews

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EnergyCAP

4.7 (132)

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Last updated March 13th, 2026

# Page 2 - Reviews of EnergyCAP

## Showing most helpful reviews

Showing 26-50 of 132 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DB

Dennis B.  
Utilities analyst  
Education Management  
Used the software for: 6-12 months

### "Great productivity"

April 22, 2025

5.0

Pros

It was easy to navigate the basic functionality. Everything i want to use is clear to see.

Cons

It's hard to find some of the more advanced power user options.

Review Source

Response from EnergyCAP

April 23, 2025

Hey Dennis! Thanks for taking the time to leave us a review. We're happy to see that navigating the basics is easy. Becoming a power user does take some time; the Eco Champion Community (EnergyCAP.com/Community) is a great place to learn from others who have already acheived that status. Always happy to hear your feedback!

MB

Michelle B.  
Energy and Sustainability Officer  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Overall, a pretty good tool"

October 24, 2024

5.0

Pros

After learning how to use the system, it can be very useful when checking impacts on energy and water through billing.

Cons

The training "courses" offered are just videos to watch, which doesn't seem worth the cost of them. Maybe if there was an interactive component to encourage users to follow along. It would also be nice to have a more customized approach to report building.

Review Source

Response from EnergyCAP

November 6, 2024

Michelle, thank you for your review! We’re happy to hear that you’re finding EnergyCAP to be useful. We appreciate your candid feedback regarding our online academy. We are aware and are investing resources to improve our training experiences. I’d like to suggest you leverage Eco Champions, our online community, as a resource. Our team members host Office Hours and Interactive Workshops where you can meet LIVE with the experts and other users like you. You can join at EnergyCAP.com/Community.

JK

Jennifer K.  
Director - Facilities Business Operations  
Higher Education  
Used the software for: 2+ years

### "EnergyCAP Review"

March 5, 2024

5.0

I have had a great experience with EnergyCAP!

Pros

I love the software but I have to say that the customer service is outstanding! We were assigned a project manager for some program changes and they were very helpful and knowledgeable. The changes turned out how we wanted them to be!

Cons

I still struggle a bit with the reports. We recently did meet with our project manager and learned more which was helpful.

Review Source

Response from EnergyCAP

March 6, 2024

Jennifer, we are glad to know that our customer service has wow'd you. Our project management team works hard on ensuring our customers can make the most out of our tool. Reports are definitely a toughy, but keep at it and you'll be a pro in no time. We also have a few Eco Champion sessions and workshops specifically on reporting, so be sure to check those out. Thank you for the kind words. I will pass them along to our team.

JC

Joan C.  
Utility Programs Manager  
Public Safety  
Used the software for: 2+ years

### "EnergyCAP and Understanding your data"

February 29, 2024

4.0

I am happy using EnergyCAP. I have learned so much about our energy because of the data mining I can do with EnergyCAP. I like being able to provide our engineers with the data they need to support energy improvement projects, and all we have to do is a quick query.

Pros

EnergyCAP helps our team with invoice tracking and verifying if the invoices are "in line" with historical use so that we can assess the invoice appropriateness or look for reasons we might be seeing a spike. We use the queries to track energy consumption and to help with budget management. I appreciate the weather normalization features so we can easily compare year upon year of energy use, despite weather variances. The reports are customizable. We can add and track custom meters not typically associated with utilities, such as permitting fees etc.

Cons

The program takes a moment to learn to navigate: Learning the differences between the modules and how they function together. Learning how to correctly write queries will unlock the potential, but those can be tricky, as in any database program. Overall, I really cant imagine trying to manage as much data as we do without EnergyCAP.

Review Source

HM

Heidi M.  
Engineering Technician  
Higher Education  
Used the software for: 2+ years

### "Colorado State University EnergyCap Review"

February 29, 2024

5.0

EnergyCAP has been used at this University for more than 30 years because it is a superior product. There have been multiple instances where other applications have been reviewed, and each time, EnergyCAP comes out as a clear winner. The relationships developed with their team is also incredibly valuable.

Pros

The University has used one iteration or another of EnergyCAP since 1990. The current platform is an elegant solution for handling both the energy and accounting functions associated with utility bills. Recommissioning our database was skillfully guided by the EnergyCAP project manager assigned to our team. Our resulting product is much more functional for all users. We now directly link EnergyCAP to Energy STAR's Portfolio Manager to submit data for City and State building performance reporting requirements. Our internal chargeback process has improved as well.

Cons

Sometimes it is hard to know what report filters to select to present the correct data. There is so much functionality, that we often don't have the bandwidth to utilize those features as well as we could. There is a cost to every add-on - though we do understand that is typical in today's market.

Reason for choosing EnergyCAP

EnergyCAP is a more robust product that has been well designed to meet the needs required in a Utility Database. One critical requirement we had was to have a database that could be available to the public, whether students and staff at the University or consultants outside the University. We are a public institution, and we felt our utility database should also be public.

Review Source

GB

Gwendy B.  
Energy Information System Analyst  
Government Relations  
Used the software for: 2+ years

### "The World of Energy & Analysis!"

February 29, 2024

5.0

Overall, I like working in EnergyCAP. \[sensitive content hidden\] at the Help Desk is wonderful to work with.

Pros

The reporting and the number of reports. The Dashboard is used by all agencies. Meter & building groups/

Cons

The chargebacks and splits are hard to understand. I tried to use the help, but it is lacking details. The reporting filters for the dashboard need to be expanded. The Help Center is good, but there seems to be missing details in some cases. Someone that is not a user should read the help. More instructions cleaning out some of the filters.

Review Source

Response from EnergyCAP

March 1, 2024

Gwendy, I love your review title: "The World of Energy & Analysis!" that's definitely the word in which our customers live. I'll definitely share your chargebacks feedback with our team and see if we can get some fresh eyes on the documentation. Thanks for being a wonderful customer!

BS

Bill S.  
Reliability Engineer  
Facilities Services  
Used the software for: 2+ years

### "Casual User"

February 29, 2024

5.0

I have always had success obtaining information and data efficiently and easily.

Pros

Intuitive to use and navigate. I am not a daily user and typical look for data to aggregate on another platform.

Cons

Nothing negative to share. One con would be the great number of reports available. A better method to understand each report presents would be useful. I am think a reports user book with sample outputs and brief description of the data being returned.

Review Source

Response from EnergyCAP

March 1, 2024

Bill, thank you for taking the time to provide your input. We are well aware that our reports can be POWERFUL, yet overwhelming. Although there are filters\* to help you narrow down report options, there's always room for improvement - which we're always aiming to do! Thank you for the suggestion of the "Report User Book." \*You can see an outline of report filters available to user here: https://helpcenter.energycap.com/um/reports/reports\_overview

JN

Justin N.  
Senior Accountant  
Higher Education  
Used the software for: 2+ years

### "The EnergyCAP Software Platform works for South Dakota Higher Education"

July 5, 2020

5.0

Our overall experience with the EnergyCAP software platform has been very positive. We are able to collect the necessary utilities consumption and cost data without any hassle and it is easy to analyze the data on EnergyCAP and print reports detailing usage by month and/or season.

Pros

There are many things to like about the EnergyCAP software platform. What I like best about the platform is that that it supports all six of South Dakota's public universities and two special schools. Every year legislators want an understanding of what our university system's utilities consumption is and why it is the way it is. EnergyCAP provides an easy-to-use platform that captures all of our data and printing cumulative reports is easy and understandable.

Cons

Over the last three years, the South Dakota Board of Regents has had to migrate from three different EnergyCAP software platforms. in 2017 we were using version 1. In 2018 we had to migrate to EnergyCAP version 3 because they were ending support for the legacy platform. In 2019 we had to migrate to EnergyCAP version 7 because of the phase out of Flash-based software platforms. It took many of our users a lot of extra effort to learn the new software and become comfortable with it.

Reason for choosing EnergyCAP

The EnergyCAP team of employees, from the account management team to the technical assistance folks, are all very knowledgeable and friendly. We have never had to wait longer than 24-hours for a response from the representatives of EnergyCAP when we have reached out with a question or problem.

Review Source

JM

Jeremy M.  
Data Analyst  
Government Administration  
Used the software for: 2+ years

### "EnergyCAP Review State of Tennessee"

July 15, 2020

4.0

Some of the benefits that the State of Tennessee has reaped from the use of EnergyCAP are: >Access to a central repository for utility bills via the web promotes alternative workplace solutions for AP staff and/or field work for facility management. >Proactive approach to account and facility management through bill review and audits, including responding to “alarms” for anomalies >Comparison of cost and consumption data across months aids risk mitigation. >Prior to UDM, not all facility management staff had access to utility invoices and cost and consumption data. >Generate utility data reports and conduct analysis with greater detail and speed >Compare EUI across like building types at agency, multi-agency, or State portfolioevel to identify best performing buildings and energy management practices. >Identification of need for increased communication between facility management, leasing staff, and/or AP staff with regard to building status (e.g., vacated versus occupied lease space – when to terminate utility accounts) >Bridges communication gap between centralized and remote AP staff. >Promotes collaboration between AP and facility management staff. >Automated bill entry eliminates manual bill entry errors and reduces AP staff time and resources dedicated to keying utility bills. >Greater accountability – AP user activities are tracked in the platform. >Ability to pay bills faster results in fewer late fees

Pros

The most powerful and beneficial feature in EnergyCAP is it's ability to allow both Facility Managers and Accounts Payable personnel to view the same information, but from different vantage points. Another great feature is EnergyCAP's bill audit capabilities.

Cons

What I like least about the software is that the setup to integrate interval data into EnergyCAP is a manual process, that is fairly complex.

Review Source

SH

Scott H.  
Business Manager  
Higher Education  
Used the software for: 2+ years

### "Energy Cap for Utility Management"

March 5, 2024

5.0

I have been using EnergyCap for 8 years and I know there are plenty of ways to use the system but I just don't know how. I know I need more training so if I do there are plenty of more individuals that also need training.

Pros

Energy Cap provides a platform for tracking all our Utilities so we can see the usage for a monthly total or annual totals to be able to calculate our next year budget.

Cons

Energy Cap isn't the easiest to understand and you become nervous because you don't want to change something that will mess up the system. I think more training would be beneficial to new and current users.

Review Source

Response from EnergyCAP

March 6, 2024

Scott, thank you for taking the time to provide your input. EnergyCAP can do a LOT, and yes, it can definitely be intimidating. With that being said, we are listening to our customers requests and beginning to offer "Office Hours" through our Eco Champion community. Not only can you reach EnergyCAP staff to help with your questions, but you can leverage the knowledge of EnergyCAP users as well in our various discussion channels. Thanks for being a great customer!

AB

Abdallah B.  
Energy Data Analyst  
Education Management  
Used the software for: 1-2 years

### "EnergyCap is a must"

February 29, 2024

5.0

Pros

In my opinion, the most important part of EnergyCap is capturing the data which is what all organizations need. It is needed for data requests inside the organization, very helpful for energy reporting, tracking and monitoring. They offer extensive ways to track carbon emissions and see real time values. EnergyCap is a one stop shop for all energy reporting and tracking needs and if the organization isn't currently invested in a similar tool then EnergyCap is definitely recommended. If you have more innovative ideas for dashboards, you can just export the data and do whatever you want with it.

Cons

The default reports that EnergyCap provides are not very helpful. The best way is to have a master report built specifically for the needs at least this is what we do for our organization. Reports and Better visualizations to compare EUIs with previous periods would be good to include.

Review Source

VK

Val K.  
Energy Manager  
Education Management  
Used the software for: 2+ years

### "EnergyCAP software"

March 12, 2024

5.0

Overall, i've only had great experience with EnergyCAP. The sofware is easy to use and very intuitive. Customer service is excellent! If there are any issues or questions, those are resolved in a very timely manner

Pros

for an Energy Manager who's main responsibility is to track/monitor energy/utility costs and consumption, this software is the perfect tool

Cons

software has other options (bill review and approval, etc.) that are not currently utilized by our organization

Review Source

MD

Mardi D.  
Sr Energy Analyst  
  
Used the software for: 2+ years

### "EnergyCAP has launched the City of Philadelphia into a new sphere of data processing power."

May 25, 2018

5.0

Pros

EnergyCAP has many tools to help organizations in various ways. Philadelphia has multiple utilities that are localized, as in, not spread through the country. With that said, we most like the reporting functions, ability to see use and cost quickly, great customer service, ability to easily share data with internal AND external stakeholders, EnergyCAP brings data to life with customizable reporting and dashboards, it works with Portfolio Manager to benchmark buildings more quickly, the ability to change hierarchies or move data within the organization quickly and efficiently with setup sheets, it has open API to communicate with other software in the City, and EnergyCAP uses Bill CAPture, which is a service that uploads bills into EnergyCAP. EnergyCAP has given our team more time to work on other projects using the data rather then spending time manipulating the data in spreadsheets or another cumbersome process.

Cons

The City of Philadelphia has carbon goals to reach. Tracking greenhouse gases is a core part of reaching those goals and the City has been tracking GHGs for more years than has used EnergyCAP. EnergyCAP does track GHGs, but it is EnergyCAP's calculation. If the City uses that calculation, the emissions change. To maintain integrity of the trends, the City has opted to continue to use a separate calculation to report GHG emissions.

Review Source

BI

Bridget I.  
Energy Specialist  
Education Management  
Used the software for: 2+ years

### "Easy to track problem meters & buildings"

February 29, 2024

5.0

Pros

Easy to track and dial in on buildings who may be over-using due to a mechanical issue or a problem within the building.

Cons

Reports names have changed a lot. Seems like just when you get the hang of it all, they shake it up again.

Review Source

Response from EnergyCAP

March 14, 2024

Bridget, we love to see the word "easy" to describe our tools. Great feedback regarding reports. Any changes we make are intended to improve user experience, so I'm sorry to hear certain report updates have thrown you for a loop (check out our help desk release notes about a feature that might help: https://helpcenter.energycap.com/um/release\_notes). We will consider that feedback and look for better ways to release those types of updates! Thank you for taking the time to leave your comments.

DW

David W.  
Energy Manager  
Education Management  
Used the software for: 2+ years

### "Why I use EnergyCap"

March 5, 2024

5.0

Using EnergyCap has been easy to understand and easy to use.

Pros

I like everything about it. It holds our energy data. I can generate the reports we need. I like the dashboards I can share with people who need overall snapshots of our energy use.

Cons

I can't think of any. I like the way it works and it keeps getting better.

Review Source

Response from EnergyCAP

March 6, 2024

Wow! Thank you for the compliments. We are so glad to know that you are getting what you want and need out of the platform. And as you mentioned, we are always trying to improve, so we are glad you see that happening. Glad to have you as a customer! Thank you for your partnership.

FM

Fara M.  
IT Projects Lead  
Government Administration  
Used the software for: 2+ years

### "EnergyCAP"

September 23, 2019

5.0

We use EnergyCAP to track the cost and usage of the utilities in the County facilities. Based on this data, improvements are planned to maximize the efficiency in the facilities, which result in cost saving for the County.

Pros

EnergyCAP software is extremely user friendly and reliable system. I have been managing this system for 17 years through various versions of the system. With every version or release of the system, the quality of the product and functionality improves. Excellent reporting engine, which satisfies the needs of every user in Financial, Energy Management, or Administration divisions.

Cons

The account/user setting is simple and efficient. It would be helpful to allow for more user profile setting and cost center divisions.

Reason for choosing EnergyCAP

When I started at my current position, the County already owned EnergyCAP (under a different name). We have been very happy with the product and there was never a need to look for another product. We have expanded the use to multiple agencies to-date and planning to add other agencies in the near future.

Review Source

TW

Tony W.  
Financial Manager  
Higher Education  
Used the software for: 2+ years

### "A must have solution and best in the market"

September 12, 2019

5.0

Fantastic overall experience. Our organization has taken piles of bills, endless spreadsheets, and countless amounts of time and utilized EnergyCap to become extremely efficient with all our utility management needs. The solution has replaced non-value time of data collection and manual input into value added time spent in analysis and proactive response. It has literally helped our organization identify and save hundreds of thousands of dollars and identify problems such as leaks and other operational issues in a faster manner.

Pros

The ease at which it helps manage utility bills both in terms of cost, usage and metering distributions. The responsiveness of the the Team and Staff to meet its customers needs and continuously improve the solution. The friendliness and organization of the user interface. And more.......

Cons

The Energy Project portion of the solution could be more detailed to allow user to capture more information and attributes about the projects. The inability for user to add bill image pdfs directly to the bill record in the event BillCapture is not utilized.

Reason for choosing EnergyCAP

Functionality and Price

Review Source

tH

tommy H.  
Energy Manager  
Education Management  
Used the software for: 2+ years

### "Review Of EnergyCap"

February 29, 2024

5.0

The program is very useful for my job. My biggest compliment has to go to \[sensitive content hidden\]. She has helped me TREMENDOUSLY!!! She is very understanding of my technology shortcomings and never loses her patience. She is AWESOME!!!!!!

Pros

The capability of storing old bills and how far it can go back.

Cons

If I try to do too much, I can be overwhelmed.

Review Source

Response from EnergyCAP

March 1, 2024

Tommy H, we are so happy to receive your feedback and glad you're enjoying working with Becky. Our customer engagement team members are incredible and well deserving of the shoutout. Under "Cons" you mentioned getting overwhelmed. Totally get it... There's a LOT going on. Don't get discouraged though, chin up and keep going! If there's anything that is ever stumping you... turn to one of these resources: - Eco Champions (EnergyCAP user community): https://EnergyCAP.com/Community - Our support and success teams - EnergyCAP Help Documentation: https://helpcenter.energycap.com/ for reference. Thanks for being a wonderful customer.

JW

Jeff W.  
Sr. Management Analyst  
Government Administration  
Used the software for: 2+ years

### "Great product, great value"

September 24, 2019

5.0

EnergyCAP provides us with a one-stop-shop for all of our utility reporting needs and was the critical missing piece for us in moving forward with our strategic energy management plan in order to meet our climate action plan commitment to reduce our carbon emissions. EnergyCAP enabled us to identify our worst performing buildings in terms of energy use intensity, and we have been able to see and track our progress in a very transparent platform.

Pros

EnergyCAP does everything we need it to do at a good price point and therefore has been a great investment for the City of Portland. The EnergyCAP team was great to work with through contracting and implementation, and was able to tailor a great package for us. The customer service has been excellent over the last 4+ years.

Cons

I would be hard-pressed to find any fault with the EnergyCAP product or services.

Reason for choosing EnergyCAP

EnergyCAP's industry-leading position, reputation, features and functionality, and customer support were identified as representing the best overall value proposition by our cross-functional procurement team.

Review Source

JW

Joel W.  
Energy Administration Specialist  
Higher Education  
Used the software for: 2+ years

### "EnergyCap has been a great tool"

December 20, 2022

5.0

Pros

It does a great job helping track usage on campus

Cons

Ease of use could be better, some things are a little clunky

Review Source

RC

Rodney C.  
Director  
Environmental Services  
Used the software for: 2+ years

### "Set up "

July 14, 2022

5.0

Energy monitoring, excellent service

Pros

Easy to set up and use, facility to shift between two circuits for the same time and date

Cons

Ease of integration with other meters, formula is a great product but difficult to set up. It would beneficial to have an input of time and date to search energy consumption between two periods.

Review Source

aF

antonio F.  
Director  
Business Supplies and Equipment  
Used the software for: 2+ years

### "A very good and easy platform to work with"

July 27, 2018

4.0

I was able to monitor unexpected power usage due to power condition of the equipment and we saved a lot of money.

Pros

The flexibility to use different meters different type of metering customasable under one platform. Thois will ,provide the end use to collect in one place all the important parameters for auditing/measure and verification.

Cons

Not enough flexibility for the sub metering billing. This reuqires to be expandable and be more flexible as the su metering billing is something that applies after the event and we will need to go back after the main bill is received to apply the charges and spread across varius department.

Review Source

RM

Robert M.  
Managing Director  
Renewables & Environment  
Used the software for: 1-2 years

### "Wattics, high value solution"

June 21, 2019

4.0

We use Wattics to assist them in realizing their actual energy consumption costs which then empowers them to understand there are many solutions they can employ to cut energy costs and increase efficiency.

Pros

Wattics support is excellent and their management team are good listeners and proactive.

Cons

Utility tariff structures can be timeconsuming however this is not a Wattics issue per say but rather electric utilities continually publishing more complex rate structures.

Review Source

TW

Tony W.  
Financial Manager  
Higher Education  
Used the software for: 2+ years

### "Simply one of the best solutions I have ever used and likewise the support"

May 23, 2018

5.0

Labor savings Billing error savings Problem identification and resolution savings Energy Savings

Pros

Turns a full-time or multiple full time equivalent job into a manageable and reasonable amount of work letting you have time for analysis and proactive management of utilities.

Cons

New HTML 5 version build out is taking longer to incorporate complete functionality and enhancements than expected but in the end it should well exceed my expectations compared to the older Flash version.

Review Source

GJ

Grace J.  
Senior Project Engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Intuitive Software, Highly Responsive Team"

October 19, 2020

5.0

Pros

Getting setup in & using Wattics had a very short learning curve. The software is built with "do it yourself" functionality, which has been great for our team - we are able to easily add/remove/reconfigure meters based on our frequently changing needs. It's capabilities are easy to understand and setup - really nice to just be able to give someone a login and have them be able to figure it out with minimal training. The customer support is also fantastic. Questions are answered promptly, and the team is happy to jump on a call as needed to help out. They have even added some great new features we requested.

Cons

Wattics does not have the breadth or depth of some of the really big players in the energy software space. It's great for what we need it for (meter data analysis & visualization), but cannot yet directly compete with a fully fleshed out fault detection & diagnostics platform. I would like to see some automated meter-level analyses built out to allow for more "one click" assessment of common savings opportunities.

Alternatives considered

[Snapmeter](https://www.capterra.com/p/171918/Snapmeter/)

Review Source

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