# SmartSurvey Pricing 2026 | Capterra

> Learn more about SmartSurvey pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/57112/SmartSurvey/pricing

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# Pricing for SmartSurvey

[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Write a Review!

## [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** Custom

### Basic

£0

**Pricing Model:** Other

Basic plan includes:

-   1 user
-   100 responses per month
-   Core question types
-   Build with AI
-   Accessible & mobile friendly surveys

### Advanced

£90

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Advanced plan includes:

-   1 user
-   2000 responses per month
-   6000 email invites per month
-   Advanced question types
-   Custom branding (logo + theme)

### Growth

£125

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Growth plan includes:

-   1+ users
-   4000 responses per month
-   12000 email invites per month
-   Multiple user accounts
-   Dashboards

### Scale

Contact us for pricing

**Pricing Model:** Other

Scale plan includes:

-   Multiple admins
-   Thematic analysis
-   Unlimited dashboards
-   Auto translate (surveys & responses)
-   Conditional email triggers

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## What do others say about [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/) pricing?

Pricing Rating

$

$

$

$

$

Value For Money[4.6(114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Pros

Cons

[Read All 114 Reviews](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Read Full Reviews Below

Paul B.

Business Analyst

Government Administration, 51-200 employees

Used the software for: Less than 6 months

**

Overall Rating

4.0

**

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

October 11, 2024

"Fun to use, could be easier."

**Overall:** An enjoyable platform to use, that can quickly become addictive. Results are professional and impressive.

**Pros:** Easy to use. Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which change based on the responses.

**Cons:** The design screen does not fully represent the eventual look and feel of the survey which causes the need for frequent preview and rework.

Vendor Response

By SmartSurvey on October 30, 2024

Hi Paul, thanks for the review, rating and constructive feedback. I'll ensure your comments reach our Product team regarding the design screen and the need to preview to rework. Best wishes, The SmartSurvey Team

Annabel B.

Consultant

Legal Services, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

September 18, 2020

"Good customer experience"

**Overall:** very useful for global or in house company surveys

**Pros:** Happy with the ease of use of this product, the underlying software is flexible and makes production of useful reports fairly easy.

**Cons:** Would prefer more options around free text reporting. The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account.

**Switched From:** [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

**Reasons for Switching to SmartSurvey:** clients told us the data security was better as data hosted in the UK

Vendor Response

By SmartSurvey on September 21, 2020

Hi Annabel, Thanks for taking the time to leave a review. Your feedback is much appreciated. Kind regards, Neil

[Read All 114 Reviews](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

## How should I be thinking about software pricing?

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