Prodigy Data Systems

PROScript 2000

1 / 5
1 review

Who Uses This Software?

Prodigy's PROscript 2000 serves Long Term Care and Retail Pharmacies across the United States, however the PROscript 2000 pharmacy software is geared mostly towards LTC pharmacy operations.

Average Ratings

1 Review

  • 1 / 5

  • 3 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Prodigy Data Systems
  • Founded 1982
  • Canada

About PROScript 2000

Prodigy Data Systems provides the United States with the industry's most advanced and innovative Pharmacy Software for Long Term Care and Retail Pharmacies, and has been doing so since 1982. PROscript 2000 also powers: * Docu-Flow (Prodigy's paperless document management system) * RxTracker (Prodigy's Rx tracking/verification system) * toteTRACK (Prodigy's delivery tracking system) * eLink (Prodigy's enhanced Facility Internet Access system)

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PROScript 2000 Features

  • Automatic Refills
  • Barcodes/Labels
  • Claims Management
  • Compounding
  • E-Prescribing
  • Electronic Signature
  • Forms Management
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Database
  • Point of Sale (POS)
  • Prescription Processing

PROScript 2000 Reviews

"Not Retail Software"

Oct 20, 2017

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It gets basic jobs done. There's not much else to say about it. I guess it's good for LTC, but beyond that, not much.

Cons: Where do I begin...

This is ollllddd software. There are so many things that don't make sense during the rx entry and processing that it's difficult to describe in words. The accounting side is so convoluted that you need a whole accounting department to troubleshoot things. It's VERY labor intensive and not efficient. The 24 hour support is false - this is run by 1 guy that is overwhelmed and only present during business hours.

Modifying the program to our needs was near impossible. They are very nice at first but once you encounter a few hiccups the support just throws their hands up and says "there's nothing we can do" or "we're not retail software". I couldn't believe it. What are we paying them for?

This doesn't integrate with much. It can do PocketRx for a mobile app, but there's no IVR, no POS, no texting. Other digital solutions are expensive add-ons.

Would I recommend this product? A resounding NO. I regret signing up for this.