--- title: "GymMaster Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GymMaster the right Martial Arts solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/57469/GymMaster/reviews/" page_type: "reviews" language: "en" --- GymMaster 4.7 (172) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of GymMaster Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews RM Richelle M Office AdministratorFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “GymMaster is also great value for money - it has meant that we have been able to unsubscribe to other 'add on' services/subscriptions that we now use directly in GymMaster eg, emailing our newsletters was previously done through Mail Chimp.“ April 20, 2026 Mitchell F ITHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Product name; cannot use an iPhone or iPad to connect a swiper for cc; POS does not allow for bill of material (cocktails with multiple ingredients) or multiple products pulling from same inventory (12 ounce or 16 ounce pours from a keg).“ March 25, 2025 BW Ben W Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “We operate No Limits 24/7 Health Clubs in regional Victoria, Australia, and GymMaster has exceeded our expectations.“ July 24, 2026 EB Egil B CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Payment fees are too high, and lack of scandinavian payment integration as Nets, Vipps, Mobile pay etc.“ October 22, 2025 BW Ben W Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “We particularly appreciate that the development team continues to release new features based on customer feedback rather than letting the software become outdated.“ July 24, 2026 AS Amanda S Personal fitness coachRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The point of sale app is very difficult to use and I’ve had nothing but problems and looking stupid in front of people with menus that make no sense, screens, clicks, and absolutely useless payment selections.“ January 16, 2025 BW Ben W Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “We would have no hesitation recommending GymMaster to any fitness business looking for a modern, reliable and innovative management system.“ July 24, 2026 AS Amanda S Personal fitness coachRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years. “A client can’t even pay with a card.“ January 16, 2025 ## Showing most helpful reviews Showing 1-25 of 172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan D. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "We love GymMaster!" October 15, 2024 5.0 Pros The software is very customizable and works well. The support team is very quick to respond to any issues or questions. There are constant updates and improvements. Cons It can be tricky to set up due to how many options there are, but that's also what makes it so valuable long-term. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We needed features that MindBody didn't have, and MindBody is focused on owning your members and marketing to them. Review Source NN Nadine N. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Gym Master is amazing!" October 2, 2025 5.0 Love it - would recommend to anyone - any issues are always solved and love that I can call up any time and get immediate support from a human! Pros The support team is amazing - updates are regularly done Easy to use and personalise Reasonable and worth it Cons Can't duplicate contracts - so having to manually do this for a lot of differnt contracts. Client facing app is not as modern as other platforms - but it works, so thats ok Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster Better priced, more functionality, easier to use Review Source KP Katheryn P. Gym Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "NEVER RECOMMEND!" May 27, 2019 1.0 At first I thought we could work through the issues. Alas, the problems kept happening and getting worse and worse. I can't tell you how much stress this system has put on me, and the unprofessional positions that I have been put in and they DO NOT CARE!!!! "Sorry" is not an answer in business, you MAKE IT RIGHT. Pros At first I thought it looked simple. I very quickly learned that it is way more complicated than it looks. Cons EVERYTHING!! I don't think I can honestly say I liked ANYTHING about this product. This software changes ALL the time without warning. They claim it is to make it better, IT DOES NOT!! If you are in the USA forget support on Fridays that's their Saturday so you only get 4 days of support, and depending on what time zone your in. I have Pacific standard and so they are not available until 12pm. That means I get 9 hours of available support 4 days a week. NOT ENOUGH. When I found issues with the system they tried to treat me like I was stupid and didn't know the system, then come to find out (EVERY TIME) it was not me but the software. It has double charged members, deleted payments, failed to auto-bill for months at a time (So we lost thousands), and so much more. I can't tell you enough, do NOT use this company for your sanity. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster cheaper reviews (hence why I am writing mine) Review Source Response from Treshna Enterprises June 20, 2019 Hi Katheryn, thanks for your feedback and apologies for any inconvenience caused. We're committed to resolving client issues in a timely manner and where appropriate have provided compensation. For support, currently we offer a 24 hour emergency number and standard support is 9am to 2am EST. In a minority of cases, delays may be experienced due to issues requiring a specialist or the support lines being busy. However, we will take this on board and move to 24/7 support in the near future. Often, issues similar to those your club has experienced may be resolved through further training on using the system for the club's specific needs, however we realise there is always room for improvement on our end. Over the years, the continual development and improvement of GymMaster has been praised by the majority of our clients. Those who do not wish to see new features added to their system may request to be shifted to a server which doesn't receive frequent updates. EB Egil B. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Norway almost perfect" October 22, 2025 4.0 Overall the experience is Good - our contact \[sensitive content hidden\] is very good to have, and the support is good. I think we could benefit from getting to talk to other scandinavian gyms that are using it so that we could learn from eachother. Pros overview, intuitive, uptime/working, possibilities are good Also the peolpe at the help-email is good Cons Payment fees are too high, and lack of scandinavian payment integration as Nets, Vipps, Mobile pay etc. Alternatives considered [PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing GymMaster because GM is not American - Kiwis are easier to work with :) Review Source KP KIMBERLY P. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Must have for any gym" October 14, 2025 5.0 Costumer service is amazing, easy to use program, the member management is exactly what I was looking for. Pros GymMaster has been one of the best business decisions that I have made. The transitions to this system was as easy as it could have been and the team is extremely helpful. Cons I would love for them to implement a payment processor to update expired cards automatically and allow me to email my members. Other than that, I have no complaints. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody has terrible costumer service and high prices. Review Source TP Tess P. Director Sports Used the software for: 2+ years ### "Excellent Software Easy to Navigate lots of extras " April 21, 2022 5.0 Overall we have had a great experience with Gymmaster the staff are friendly and helpful, the software is easy to use. We are very happy. Pros The software is easy to navigate, there is always someone ready to help you out if you need. We changed software companies and Gymmaster made this very simple and easy to do with their onboarding system. Cons Integration with our website was difficult but we got there in the end. Having a free trial option on the member portal before a member is logged in would be great too. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster It was the best price, it had lots of options that suited our centre and Iconnect360 recommend them to us. Review Source Response from Treshna Enterprises September 18, 2022 Tess, thanks for your review and feedback of your experience so far! We appreciate your points on the website portal, our team will take this into consideration for prioritising future improvements. We understand making the switch from your previous provider can feel like a daunting task, we're so glad to hear you're happy with the end result! GO Graham O. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Incredible Customer Service " December 4, 2020 5.0 I had an incredible experience with GymMaster. In particular with the Customer service. I was always blown away at the speed in which we were helped. The efficiency of them fixing any issue, and most recently their compassion toward supporting us through the Pandemic as best they could while the facility struggled. U wouldn’t hesitate to use your services again in the future. Pros There wasn’t anything that I didnt like about the software itself. In comparison to a competitor we used in the past this was far less complicated and was very easy for our members to take advantage of the app. Cons The only possible thing I could say that I personally would have utilized is the ability to block off multiple seats for a class (staff only option) that don’t have to include a name. Sometimes i will tell all my Personal training clients to come join a group class that is separate from their usual week and it would just be an easy but not necessary option to be able to just block them as “Coaches Reserve” instead of going through and finding each name individually. I cant stress enough that this was not a “problem” and is just a suggestion of luxury. Reason for choosing GymMaster I can’t remember the other company names but we did really like that you had the Door lock/Key Fob integration which we did end up utilizing and it was the best thing we ever did. And your reviews sounded great so we trusted that and are glad we did. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) They had the worst customer service I have ever experienced in the 10 years I was open. Review Source Response from Treshna Enterprises December 8, 2020 Hi Graham Thank you so much for the amazing feedback. We are very lucky to have a great support and development team that are always on hand to assist our customers. Thank you also for the suggestions, we shall put it to the team for consideration in future enhancements. We were sorry to hear Covid-19 impacted your business and we hope we can assist you again in the future. GN Gary N. Fitness Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing software and support" January 23, 2022 5.0 The most supportive staff, who make any task easy to understand. Very quick with responses and very helpful! Pros It takes into account everything that you need to run a fitness business. The software is user friendly but expansive, with features for everything. The path from prospect to thriving member is all mapped out, and everything can be done online! Signing up for memberships online was a game changer for us. Also very easy for our members to book in to workouts and for us to book them in at our end. Cons Truly everything we need to run our business and more. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The price difference was substantial and GymMaster actually provided more features. Also more user-friendly. Review Source Response from Treshna Enterprises September 18, 2022 Gary, thanks so much for your review, we're happy to have you aboard! Glad to hear you're enjoying running your business on GymMaster. Be sure to give support a bell if there's anything we can do to help out. LC Laurie C. Admin Svc Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "A+ Software!" October 31, 2023 5.0 We have had nothing but a positive experience with GymMaster. We were using another software prior to making the switch, and there is no comparison. From Customer Service to the ease of using the software features and functionality is of utmost excellence. When we have had to call in for tech support for any issue, we are on and off the phone within minutes, with the answers needed to move on in a timely manner. In the past, with the other software company, we would be on the phone for an hour or more and sometimes still left with no answers. I would also like to mention the easy entry access to the gym with the Bluetooth Door Reader using the downloaded app on your device. Click Check-In and you are in! Couldn’t be any easier! Members are also able to sign themselves up online without ever having to leave their home and some have signed up online while at the door. The process is fast and easy! We are so happy with the choice of our new software, and I would never foresee a reason to look for anything further. If you are even remotely looking for new software, look no further than GymMaster! Pros Customer Service, Ease of software, easy entry access Cons nothing to speak of, everything is of utmost excellence Switched from [ABC Gymsales](https://www.capterra.com/p/174379/GymSales/) We had problems after problems and nothing was resolved Review Source JT Jodi T. Owner Accounting Used the software for: 1-2 years ### "USE THIS COMPANY!!!!" October 9, 2025 5.0 I love you guys! I love \[sensitive content hidden\]! Don't let that one go!!! She made my worries go away! I don't have one bad thing to say about GM. There have been 3 companies since I have been here try to make me change and NO WAY! I love the system and I love the people. Not going anywhere!!! Pros \[sensitive content hidden\] was great! She made all my worries go away and fast. I am so grateful she answered the phone! I just started at our gym 5 months ago and I have been so spoiled by GM. They customer service has been the best I have experience and I worked in customer service for over 22 years. I love you all. You are very lucky to have the people you have. They are on top of it!! Cons No cons! but I was on hold for 25 minutes before I spoke to her. I found out she was the only one working during that time. I felt bad. So maybe more employees on at the hour? But I was happy!!! I just worry other may not be as understanding? Review Source CC Carley C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Review" September 2, 2019 5.0 Have helped reduce our admin hours Pros Customer support Dashboard Ease of use Reporting Cons Seem to have regular faults and errors across all areas of the software Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster We have been with Mindbody before and hated it, so tried GM because the customer service and support is a stand out by far Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Desperate for a better option Review Source Response from Treshna Enterprises September 16, 2019 Thank you for taking the time to write this review Carley. Please let us know if you come across the faults or errors mentioned, our support team would like to investigate these. We appreciate your feedback. CA Chathu A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Outstanding customer service and after sales service " November 27, 2025 5.0 I have been with Gym master now for 2 months as a patting customer but over 6 months since I have engaged with them in signing up as a customer. Experience has been nothing but amazing - I am very big on customer service and Gym Master has delighted me in that space. Pros It’s availability of customer services team ( hours) - and then being very knowledgeable and helpful. Cons The customer interface - would like it to look a bit more modern and user friendly although studio owner interface is very intuitive ( to a greater extend) Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster Customer service , price and functionality Review Source PR Paul R. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Gym Master Wins." September 26, 2019 5.0 I have owned and managed gyms for over 18 years and used the best software providers on the market that money can buy from staff/schedules/PT's/check-ins/POS/invoicing/online stores/reporting etc, anything a gym uses I've seen in most platforms & with out a stretch GM leaves the best of them for dead. Honestly if your considering starting to use member management for your gym/PT clients or switching GM will give you everything you need. If your unsure, hook up the free trial and don't be shy to call support, I've spoken with pretty much all staff and they all go above and beyond. This is very rare to find so I can only assume management is bang on perfect. Pros Customization GM offers is brilliant and extremely flexible. The dashboard is accurate and doesn't require double checking in reports, it's "at a glance" format tells me all the crucial things I need to know without wasting hours of running reports and filtering in excel like other providers I've used in the past. GM has saved me time and in turn money because of this. Boasting a huge degree of customization, I've found there's still a few things I'd like done - as soon as I raise a ticket with my request, less than 24 hours later I have a reply and usually they can provide what I've requested in the next 24 hours. AMAZING, considering other providers rarely reply to the first request at all. Support staff are probably the best I've ever seen. Nothing's too hard, and whilst I understand I am suppose to book in training times to use the platform, they never mind if i just pick up the phone for a quick chat to query things. There customer service is that of a face to face skilled/genuine salesman, not something you expect from a tech company in another country. Not to mention the rep in accounts & the rep in development, true to there word and make it all too easy. GM You have blown me away. Cons CON: I'm addicted to using it because it's so enjoyable to use and user friendly. So that's the con, it takes up to much of my time cause I love using it. HA HA HA. Truly no con here. Maybe some time zones get displayed in NZ rather than my Adelaide time zone. Again GM fix it straight away. Reason for choosing GymMaster Customer service and back up support. 100%. It's a bonus the software itself was so good. I always understood any platform I chose was going to be good as many are, but I've been in the fitness game coming up 20 years now & it's always changing so I needed to make sure the support center had good open hours and were easy to work with so as my business changes the company I chose could change with me. GM are so accomodating and customize nearly anything to suit & quickly with mega fast reply times. Keep up the good work GM Review Source Response from Treshna Enterprises October 3, 2019 Hi Paul WOW, we are feeling very humbled by your feedback. It's great to hear that our software has been so enjoyable to use. We also take pride in responding to clients requests as we know we are continually improving the system for our end users. If you have any further suggestions for improvement please don't hesitate to let us know, the support / development team are always ready to take the call. Thank you again for the wonderful feedback. JS Joshua S. Owner President Health, Wellness and Fitness Used the software for: 2+ years ### "Over seven years of wonderful experience with Gymmaster!" November 10, 2023 5.0 We are thrilled to be going on our seventh year of operations with Gymmaster. Other companies have reached out, we simply don't reply! Thanks Gymmaster! Pros The easy of us that Gymmaster provides is hard to beat. Other systems seem incredibly bulky. With Gymmaster we are able to run our membership system with ease. New hires learn the system in minutes. Cons Being in the west coast of Mexico, sometimes there is a slight lag with communicating with the team in NZ. However it is nothing that is of extreme importance since we almost never need assistance from the Gymmaster team. The system is highly intuitive and easy to use! No complaints! Review Source Response from Treshna Enterprises January 16, 2024 Thanks for your review and joining us for your amazing seven-year journey with GymMaster! Here's to many more successful years ahead! PL Po L. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Gym master is amazing!!!! " July 16, 2021 5.0 the software is so good, the support team are really friendly and always willing to help. Pros I love gymmaster because they will try their best to customise much as they can for your needs. payments are easy, classes are easy to set up. Cons non, i love everything about it, i really cant think of anything Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The system is not good, slow, no support Review Source Response from Treshna Enterprises July 19, 2021 Po, thank you for the fantastic review. We are always pleased to hear such positive feedback. We strive to make the system as user friendly as possible and can to fit in with individual requirements. The support team here are always happy to assist when needed. SJ Sueann J. Gym Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Gymmaster" August 24, 2022 5.0 Keeping an up to date data base is great with the members. Really enjoyed the one on one training in lockdown with \[SENSITIVE CONTENT\]. She is amazing. \[SENSITIVE CONTENT\] is an other stand out staff member. Always happy to help. I will miss this team. Last day at the gym tomorrow. Pros Love the gymmaster system. Easy to take on board. Just follow the steps. The team behind it all are great to deal with. Cons Would of loved to had some more one on one training in the office. We were just getting into organising this had covid it. Review Source Response from Treshna Enterprises September 18, 2022 Sueann! Thanks so much for your feedback, pleased to hear you found the onboarding, ease of use and support team were stand-out points of the GymMaster experience for you! Sorry to hear you're moving on from your gym, we hope your future endeavours find you well. We'll be here if you ever need us! JH Jeremy H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "I can't recommend highly enough" May 3, 2021 5.0 We are very happy with Gymmaster. The product itself is great, but the level and speed of support exceeds expectation. We attribute our New Zealand Exercise Industry Awards success over the last 4 years partly to the fact that we have Gymmaster as our software. Pros Gymmaster is very user friendly, with good permission options that allow us to offer different access to those team members that need it. We have found it easy to train new team members, as well as upskill existing team as required. The customisable options are great, as is the ability to get support when we need it! The integrations are helpful and easy, including Mailchimp, Zapier and Zoom. Cons Some of the reporting functions can be a little inconsistent at times, but support will usually remedy this quickly where required. Reason for choosing GymMaster Location of office, support given during the setup, cost. Switched from [Hapana](https://www.capterra.com/p/143341/Hapana/) Service level Review Source Response from Treshna Enterprises June 2, 2021 Hi Jeremy, thanks so much for taking the time to leave us this feedback! It's great to hear you're enjoying the system and are making use of our integrations to help streamline managing your club. We appreciate you pointing out areas we can improve for your business and will take this aboard for our future improvements to the system. DJ Della-May J. Gym Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Gym Master Review" April 14, 2020 5.0 Overall Gym Master suited our Business model perfect. The Gym master support and customer service suited me on personal level, making my job easier and stress free. Pros Most Gym Master features worked extremely well to suit our business model. The interated billing feature with ezidebit made membership data and direct debits simple and effective to use. Point of sale, setting options and reports were all easy and effective to follow taking into account not being tech savvey! If there was any difficulty gym masters support team went over and above to help with any issues and made instructions very clear simple to follow. Cons The booking system was probably the one thing i got stuck with, However it wasn't really a feature our business got round to using. Had our Buiness put the time into activating the booking system it probably would have worked well. Reason for choosing GymMaster Because gym master was working sucessfully for our business model. Review Source Response from Treshna Enterprises April 20, 2020 Hi Della-May Thank you for the wonderful feedback, we are always pleased to hear how GymMaster has helped businesses in their day to day running. We are also proud of our support team as they are always ready to assist where we can. Keep safe and healthy. BM Barret M. Owner Used the software for: 1-2 years ### "Awesome Club Management Software - especially if you have a 24/7 club" December 21, 2017 5.0 Pros I have used other Club Management Software at my facility in the past and I have done a lot of trials/demos of other software. GymMaster really is the best available - in my opinion. If you own a club, you owe it to yourself to do a demo. Door access system is super reliable and has lots of great features (such as Tailgating recognition) to help you manage 24/7 access. Developers are very good at helping with custom needs. They did a custom project for me in the beginning - the price was very reasonable and it has turned out better than I had hoped for. There have also been several times when I needed a small change made to a report or a setting - they were able to help me out quickly and free of charge. Customer service is great - you are not going to find this level of customer service in many other companies. Integrated billing is easy to use and works great - makes life easy. There are a ton of options in the settings that allow me to set everything up in a way that works best for my specific club. There is a great degree of control over how everything functions in the software. The software is getting new features all the time. Just in the last year I have seen a lot of great features added. Review Source Response from Treshna Enterprises January 3, 2018 Thank you for taking the time to write this review, Barret. We're absolutely delighted to see your recommendation of GymMaster - it is exactly what we are striving for! BB Ben B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Trouble adding members to paysafe" July 20, 2022 5.0 Overall, I love the product. There are some things that I'd like to be easier, but overall, it's a great product and I'm glad I found it. Pros Most of the features are easy to use with the exception of billing. It keeps track of sessions, who owes me money, and it generates reports which are helpful in making business decisions. Cons Adding members to paysafe is an arduous process which doesn't make me look good in front of customers. Review Source Response from Treshna Enterprises September 18, 2022 Ben B thanks for your feedback! Sorry to hear about your experience with Mindbody, but we're glad to hear you're enjoying the switch to GymMaster so far! Thanks for your note on the Paysafe front and for highlighting the features you find most useful. These points are extremely valuable for us to help prioritise future improvements to the system. Please be sure to reach out to our dedicated support team if you ever need any help, they'll do everything they can to make things as easy as possible! TS Tosha S. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing all around!" November 30, 2016 5.0 The original software company our gym was with was a nightmare. The software was complicated and too much to deal with and I could NEVER get an answer (besides no, cant do that or let me transfer you, so I could have someone else tell me something cant be done) and customer service was a nightmare when they called back days later, assuming they responded at all. When we switched software (a potential disaster) Gym Master took the time to make sure it all went as planned. Everyone with the Gym Master Team has been amazing to work with. They will walk you through any process and work with you to make sure anything you need goes smoothly. If you have issues or a specific need, they help you through the process and do what they can to get the job done. The Gym Master team has been so incredibly friendly and caring. Initially, I was worried the time difference would be an issue but it has not been an issue at all. During non staffed days and hours, the call center promptly returns your call. I have and will continue to recommend Gym Master to anyone contemplating a software change. They are a great group of people and the software is so user friendly, I would put it up against any other system. It is clean and easily manageable and maneuverable. The software does an amazing job and initially sells itself, but in this industry, everyone knows that customer service is key and Gym Master has nailed both! Pros It is so user friendly and not archaic like many other software systems I have worked with. They are constantly upgrading the system with improved features. Cons I would like to be able to break down some reports more or when you print a report, the way you specified the sort would remain in tact. Review Source Response from Treshna Enterprises December 5, 2016 Thank you, Tosha! It's been our pleasure working with you over the last 10 months. TP Tyler P. Sole Member Health, Wellness and Fitness Used the software for: 6-12 months ### "Gym Master is the best available for gym management software!" March 24, 2022 5.0 Fantastic product and customer service! Pros How easy it is to use and adapt to our needs as we grow. Cons Need to add few more credit card processing companies so rates are more competitive for ones that integrate with the software. Review Source Response from Treshna Enterprises September 18, 2022 Tyler! Thanks for dropping us this feedback. Glad to hear you're enjoying the system, we're all about helping our clients grow and our support team's at your disposal if you ever need help tailoring the system as your needs change over time. Thanks for your note on credit card processors. While we do already have several providers available in many countries, please be assured we recognise the importance of flexibility for choice and have already dedicated resources to building new partnerships and increasing the options available. JH Julie H. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Software!" July 5, 2023 5.0 Love all the features that gymmaster provides (billing, email reminders, check-in etc) Pros The dashboard, the reminder emails that are automatically sent for payment reminders, the check-in logs and more Cons Not being able to use other credit card processing companies besides the ones listed in order for the billing to work. Reason for choosing GymMaster Tailgating feature Review Source CP Chanda P. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great software. Amazing customer service." July 29, 2017 5.0 All in one solution for our business. Amazing financial reports and member management. We have been using Gymmaster for almost a year and we love everything about this software and the company. Pros When we were looking for a software for our 24 hour gym, we did trials on several different ones. We chose GymMaster because it offered an all in one solution for our business. This software does everything. I really like that it's super simple and very user friendly. Unlike most software's, Gymmaster can be customized to fit the needs of our business. About 6 months after we opened we launched an insurance paid program that we needed specific monthly reports for.... that weren't currently listed in Gymmaster. I made one phone call and those reports were setup and customized in our system. The reporting features, the built in POS system and the dashboard has saved us hours and hours of work. This software meets every need our facility has. A point of sale system alone would cost far more than this whole software does. This software and keyfobs, hands down, are the best prices you will find!!!! Review Source Response from Treshna Enterprises July 30, 2017 So pleased to hear that GymMaster is the perfect solution for your business. We do strive to ensure our clients can get the most out of the system and that it can assist in making day to day operations more streamlined. SR Sherri R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Elite Fitness GymMaster Review" April 20, 2023 5.0 The customer service is awesome. The GymMaster team was very supportive during our migration to GymMaster software. Pros Customer Friendly and the wonderful customer service from the GymMaster team Cons Reports- Accounts Receivable reports and Billing Reports could be more detailed Reason for choosing GymMaster The accounting reports not just membership management Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.