--- title: "GymMaster Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GymMaster the right Martial Arts solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/57469/GymMaster/reviews/" page_type: "reviews" language: "en" --- GymMaster 4.7 (171) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 28th, 2026 # Reviews of GymMaster Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews RM Richelle M Office AdministratorFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “GymMaster is also great value for money - it has meant that we have been able to unsubscribe to other 'add on' services/subscriptions that we now use directly in GymMaster eg, emailing our newsletters was previously done through Mail Chimp.“ April 20, 2026 Mitchell F ITHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Product name; cannot use an iPhone or iPad to connect a swiper for cc; POS does not allow for bill of material (cocktails with multiple ingredients) or multiple products pulling from same inventory (12 ounce or 16 ounce pours from a keg).“ March 25, 2025 BW Ben W Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “We operate No Limits 24/7 Health Clubs in regional Victoria, Australia, and GymMaster has exceeded our expectations.“ July 24, 2026 EB Egil B CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Payment fees are too high, and lack of scandinavian payment integration as Nets, Vipps, Mobile pay etc.“ October 22, 2025 BW Ben W Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “We particularly appreciate that the development team continues to release new features based on customer feedback rather than letting the software become outdated.“ July 24, 2026 AS Amanda S Personal fitness coachRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The point of sale app is very difficult to use and I’ve had nothing but problems and looking stupid in front of people with menus that make no sense, screens, clicks, and absolutely useless payment selections.“ January 16, 2025 BW Ben W Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “We would have no hesitation recommending GymMaster to any fitness business looking for a modern, reliable and innovative management system.“ July 24, 2026 AS Amanda S Personal fitness coachRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years. “A client can’t even pay with a card.“ January 16, 2025 ## Showing most helpful reviews Showing 1-25 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mitchell F. IT Health, Wellness and Fitness Used the software for: 2+ years ### "Flexible & Robust Member Management Software" March 25, 2025 4.0 We have worked with GymMaster for close to 6 years. Their ability to make their system meet our needs has been fantastic. We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work. Pros Help and support in solving problems and modifying software to meet our particular needs. Cons Product name; cannot use an iPhone or iPad to connect a swiper for cc; POS does not allow for bill of material (cocktails with multiple ingredients) or multiple products pulling from same inventory (12 ounce or 16 ounce pours from a keg). Review Source NN Nadine N. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Gym Master is amazing!" October 2, 2025 5.0 Love it - would recommend to anyone - any issues are always solved and love that I can call up any time and get immediate support from a human! Pros The support team is amazing - updates are regularly done Easy to use and personalise Reasonable and worth it Cons Can't duplicate contracts - so having to manually do this for a lot of differnt contracts. Client facing app is not as modern as other platforms - but it works, so thats ok Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster Better priced, more functionality, easier to use Review Source KP Katheryn P. Gym Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "NEVER RECOMMEND!" May 27, 2019 1.0 At first I thought we could work through the issues. Alas, the problems kept happening and getting worse and worse. I can't tell you how much stress this system has put on me, and the unprofessional positions that I have been put in and they DO NOT CARE!!!! "Sorry" is not an answer in business, you MAKE IT RIGHT. Pros At first I thought it looked simple. I very quickly learned that it is way more complicated than it looks. Cons EVERYTHING!! I don't think I can honestly say I liked ANYTHING about this product. This software changes ALL the time without warning. They claim it is to make it better, IT DOES NOT!! If you are in the USA forget support on Fridays that's their Saturday so you only get 4 days of support, and depending on what time zone your in. I have Pacific standard and so they are not available until 12pm. That means I get 9 hours of available support 4 days a week. NOT ENOUGH. When I found issues with the system they tried to treat me like I was stupid and didn't know the system, then come to find out (EVERY TIME) it was not me but the software. It has double charged members, deleted payments, failed to auto-bill for months at a time (So we lost thousands), and so much more. I can't tell you enough, do NOT use this company for your sanity. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster cheaper reviews (hence why I am writing mine) Review Source Response from Treshna Enterprises June 20, 2019 Hi Katheryn, thanks for your feedback and apologies for any inconvenience caused. We're committed to resolving client issues in a timely manner and where appropriate have provided compensation. For support, currently we offer a 24 hour emergency number and standard support is 9am to 2am EST. In a minority of cases, delays may be experienced due to issues requiring a specialist or the support lines being busy. However, we will take this on board and move to 24/7 support in the near future. Often, issues similar to those your club has experienced may be resolved through further training on using the system for the club's specific needs, however we realise there is always room for improvement on our end. Over the years, the continual development and improvement of GymMaster has been praised by the majority of our clients. Those who do not wish to see new features added to their system may request to be shifted to a server which doesn't receive frequent updates. EB Egil B. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Norway almost perfect" October 22, 2025 4.0 Overall the experience is Good - our contact \[sensitive content hidden\] is very good to have, and the support is good. I think we could benefit from getting to talk to other scandinavian gyms that are using it so that we could learn from eachother. Pros overview, intuitive, uptime/working, possibilities are good Also the peolpe at the help-email is good Cons Payment fees are too high, and lack of scandinavian payment integration as Nets, Vipps, Mobile pay etc. Alternatives considered [PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing GymMaster because GM is not American - Kiwis are easier to work with :) Review Source KP KIMBERLY P. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Must have for any gym" October 14, 2025 5.0 Costumer service is amazing, easy to use program, the member management is exactly what I was looking for. Pros GymMaster has been one of the best business decisions that I have made. The transitions to this system was as easy as it could have been and the team is extremely helpful. Cons I would love for them to implement a payment processor to update expired cards automatically and allow me to email my members. Other than that, I have no complaints. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody has terrible costumer service and high prices. Review Source TP Tess P. Director Sports Used the software for: 2+ years ### "Excellent Software Easy to Navigate lots of extras " April 21, 2022 5.0 Overall we have had a great experience with Gymmaster the staff are friendly and helpful, the software is easy to use. We are very happy. Pros The software is easy to navigate, there is always someone ready to help you out if you need. We changed software companies and Gymmaster made this very simple and easy to do with their onboarding system. Cons Integration with our website was difficult but we got there in the end. Having a free trial option on the member portal before a member is logged in would be great too. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster It was the best price, it had lots of options that suited our centre and Iconnect360 recommend them to us. Review Source Response from Treshna Enterprises September 18, 2022 Tess, thanks for your review and feedback of your experience so far! We appreciate your points on the website portal, our team will take this into consideration for prioritising future improvements. We understand making the switch from your previous provider can feel like a daunting task, we're so glad to hear you're happy with the end result! GO Graham O. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Incredible Customer Service " December 4, 2020 5.0 I had an incredible experience with GymMaster. In particular with the Customer service. I was always blown away at the speed in which we were helped. The efficiency of them fixing any issue, and most recently their compassion toward supporting us through the Pandemic as best they could while the facility struggled. U wouldn’t hesitate to use your services again in the future. Pros There wasn’t anything that I didnt like about the software itself. In comparison to a competitor we used in the past this was far less complicated and was very easy for our members to take advantage of the app. Cons The only possible thing I could say that I personally would have utilized is the ability to block off multiple seats for a class (staff only option) that don’t have to include a name. Sometimes i will tell all my Personal training clients to come join a group class that is separate from their usual week and it would just be an easy but not necessary option to be able to just block them as “Coaches Reserve” instead of going through and finding each name individually. I cant stress enough that this was not a “problem” and is just a suggestion of luxury. Reason for choosing GymMaster I can’t remember the other company names but we did really like that you had the Door lock/Key Fob integration which we did end up utilizing and it was the best thing we ever did. And your reviews sounded great so we trusted that and are glad we did. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) They had the worst customer service I have ever experienced in the 10 years I was open. Review Source Response from Treshna Enterprises December 8, 2020 Hi Graham Thank you so much for the amazing feedback. We are very lucky to have a great support and development team that are always on hand to assist our customers. Thank you also for the suggestions, we shall put it to the team for consideration in future enhancements. We were sorry to hear Covid-19 impacted your business and we hope we can assist you again in the future. GN Gary N. Fitness Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing software and support" January 23, 2022 5.0 The most supportive staff, who make any task easy to understand. Very quick with responses and very helpful! Pros It takes into account everything that you need to run a fitness business. The software is user friendly but expansive, with features for everything. The path from prospect to thriving member is all mapped out, and everything can be done online! Signing up for memberships online was a game changer for us. Also very easy for our members to book in to workouts and for us to book them in at our end. Cons Truly everything we need to run our business and more. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The price difference was substantial and GymMaster actually provided more features. Also more user-friendly. Review Source Response from Treshna Enterprises September 18, 2022 Gary, thanks so much for your review, we're happy to have you aboard! Glad to hear you're enjoying running your business on GymMaster. Be sure to give support a bell if there's anything we can do to help out. LC Laurie C. Admin Svc Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "A+ Software!" October 31, 2023 5.0 We have had nothing but a positive experience with GymMaster. We were using another software prior to making the switch, and there is no comparison. From Customer Service to the ease of using the software features and functionality is of utmost excellence. When we have had to call in for tech support for any issue, we are on and off the phone within minutes, with the answers needed to move on in a timely manner. In the past, with the other software company, we would be on the phone for an hour or more and sometimes still left with no answers. I would also like to mention the easy entry access to the gym with the Bluetooth Door Reader using the downloaded app on your device. Click Check-In and you are in! Couldn’t be any easier! Members are also able to sign themselves up online without ever having to leave their home and some have signed up online while at the door. The process is fast and easy! We are so happy with the choice of our new software, and I would never foresee a reason to look for anything further. If you are even remotely looking for new software, look no further than GymMaster! Pros Customer Service, Ease of software, easy entry access Cons nothing to speak of, everything is of utmost excellence Switched from [ABC Gymsales](https://www.capterra.com/p/174379/GymSales/) We had problems after problems and nothing was resolved Review Source tB troy B. owner Health, Wellness and Fitness Used the software for: 2+ years ### "excellent software and support" October 15, 2025 5.0 very good for the most part Pros We love Gymmaster - super easy to use - super awesome reports - great help line you can actually talk to a person that knows how the program works. Its been great for us and is always getting better - we have been with them since 2012. Cons some of the new support crew not as good as the originals- be good to get annual check in with a real expert to look over how we are using gymmaster and show us new updates / capabilities that we could use better Alternatives considered [Fisikal](https://www.capterra.com/p/146151/Fisikal/) Reason for choosing GymMaster better for a full service gym Switched from [Fisikal](https://www.capterra.com/p/146151/Fisikal/) poor customer service Review Source JS Jill S. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you from Prima" June 26, 2019 5.0 Thanks team for all your support and helping our family run studio grow xx Pros The staff were very helpful and understanding throughout. Value for money in comparison to other systems. Never had any issues with the hardware. Portal was extremely easy to navigate and use! Cons I honestly had no problems over the last 3 year with the software. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing GymMaster The customer service and approach to helping a new business get start up. Review Source Response from Treshna Enterprises June 27, 2019 Hi Jill. Thank you for the wonderful feedback. The team here are always happy to help our clients and it's great to know GymMaster has helped make managing your studio that bit easier. We look forward to working with you in the future. TD Tara D. Co-owner/Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fully comprehensive" February 9, 2023 5.0 Analytics became easy! Pros It allows us to run our entire gym easily, remotely, and efficiently. Cons The lack of billing options for Canadians. we feel billing should be integrated into the system and not put through a partner company for which we are charged. Reason for choosing GymMaster The versitility and options for business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was slow and frustrating. App always glitched. Review Source GJ Gordon J. Senior SAP Consultant Computer Software Used the software for: 1-2 years ### "A Digital Way to manage your gym membership" May 8, 2024 5.0 Overall, this is a good app for a big gym with hundreds of members to manage the gym. It would be very hard for my gym to manage the gym manually since the gym has quite a big membership. Pros There is a new gym that opened up at a mall near my house and one of the steps for signing up is they enroll you to the GymMaster app. The app captures your basic details and helps the gym management to easily manage membership of the clients. My favourite thing about having or using the app is the fact that you can easily check out upcoming class details without having to call someone. After you decide which class you want to attend, you can book for a spot on the class right on the app and reserve your spot. I find this very convenient as opposed to making calls which sometimes might not be picked. The booking of classes is so important in our gym because the classes for the pick times e.g evenings after 5pm, fill up pretty quickly. I also saw that there is an option called billing on the app for automating your gym payments. I haven't used this feature but I think its a pretty cool feature. I love automation and therefore anything I can automate to save me some minutes, am up for it. I am planning to check out the billing functionality soon. I also love the calendar functionality where you can see your scheduled classes in a calendar view. I am a very visual person, so this is a good feature for me. Details about the gym are also easily visible on the app. This is useful. Cons This is a con that I realised for the gym class trainers. Sometimes some members book classes and fail to show up for the classes. This is bad especially if someone else who actually wanted to attend was locked out. But this is not really a problem caused by the app. It's more of human issue than an app issue. Another suggestion for the app is let them provide us a way for the gym members to interact. This would provide a good platform for us to make friends in the gym. Review Source KC Katie C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "GymMaster - all the gym software options and support team you need. All for a very reasonable price!" May 27, 2020 5.0 From day one, GymMaster has been an extremely professional company to work with, and the software has been nothing but positively impactful for my business. The price is so reasonable for what you get as a gym/fitness center, including full time support by email, and they always answer the phone for a support call or question I have. At the time of the Corona virus mandatory gym closure, GymMaster was one of the first companies to reach out, with a plan/options already in place. I chose the MASS HOLD option they created, and this made things so easy during this hard time. They had quickly came up with a solution to what the gym would need within hours of us having to close the doors. So far this option they set up has been flawless, and has saved me several headaches. They have been more than fair about invoice payments to them during this time, as I never had to ask, they stepped up and offered plans of assistance to help gyms fight through this tough time. I will continue to use GymMaster, I have no interest in even finding another Gym Software company or service, this has worked wonderfully for me and I highly recommend you set your gym up with GymMaster. Pros I found the set-up for GymMaster software to be very easy to integrate with my business, as well as merchant service account. Clear and easy to use instructions, but what I also find extremely helpful is GymMaster staff and support team always available to help. The software is very user friendly, easy to set up basic operations of the business and also to make changes along the way, (signing-up members, changing class times, adding staff, selling online product/services). I also find beneficial that I can set up to print out any type of analytical report. The software easily checks members in by FAB or front desk staff, and the member portal works great for my member to sign-up for classes, book appts. etc on the free member portal app. If I ever need help, again GymMaster support team has always been available to help! Cons Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it. Some tabs and links that can be accessed from several points, which was a bit confusing, but GymMaster staff and support team has always done a great job of helping understand the back end, answer questions and how to adjust settings specific to my business model. I can call GymMaster pretty much at anytime and they will help me make the necessary adjustments, while explaining how to do it myself for the next time. Really helpful and great instructors. They make sure you have all questions answered and things in place before the call ends. Really friendly, helpful support team. Review Source Response from Treshna Enterprises June 3, 2020 Hi Katie Thank you for your wonderful review. We are thrilled to hear GymMaster works well for your business and has provided you all the tools you require to make life easier for you. We do take pride in providing the best support we can for our clients and that we are always here to assist wherever we can. We hope you and your members keep safe and well during Covid-19 and don't hesitate to reach out to us for further assistance. MR Myka R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Couldn't run my business without them!" July 9, 2024 5.0 I really can't say enough good things. The software is easy to use and makes running the business so incredibly easy. Everything being in one place saves me hours of work every week. Their customer service is incredible. Every single time I've called, the person I've spoken with has been so kind and helpful. They have always dealt with any problems I've had fairly quickly and kept in contact with me throughout the process. I really don't know how I would run my business any other way! Pros AMAZING customer service, easy to use software, easy to scale software as business grows Cons Time zones can make it difficult to time customer service calls Review Source SE Sebastian E. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Why GymMaster works for our business!" August 29, 2019 5.0 It has been good. I feel that there could be some more proactive support in regard to the features as we have had to do most of the learning going in blind and did not realise its full potential. Pros The software provides valuable and necessary automated communication features as well as key seasonal data indicators that allow us to target, improve and grow our business. It provides a more substantial overview of our overall business health. Cons There is nothing I don't like as it works for us and the system as been continually evolved and improved over the years due to the diligence of the GymMaster development team. We are always forthcoming with new ideas and requirements for the system and the team as been very proactive in improving our experience. It just gets better and bette. I would like to see on the main data dashboard page a graph with metrics and filters indicating clearly what our average member subscription value is per week/fortnight/month without having to generate a report. Also a very clear a "Year to Date" overall revenue graph with filters. Reason for choosing GymMaster Initially it was for the door reader integration even though we did not use it however we will be soon switching over all our systems to the new GymMaster readers. I also liked the UI on first impression. Review Source Response from Treshna Enterprises September 2, 2019 Hi Sebastian and Thanks for your review! It's great to hear you are finding the automation and KPIs helpful in growing your business! Your feedback is very valuable to us in improving the system (and our training techniques) for your business and others - we will be sure to take your pointers on valuable metrics, graphs and training onboard in the ongoing development of GymMaster. TT Tracy T. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Awesome Product" September 2, 2023 5.0 Pros Gym Master is user friendly, time friendly and integrates well with other products.The support base isamazing, so quick to help and resolve if there is ever a query Cons The billing if a members payment fails a few times it disconnects from using it and have to speak to member where in mindbody it just keeps allowing tries Reason for choosing GymMaster The software is easier and more user friendly and found it was more updated Review Source MC Michelle C. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Gymmaster Changed My Business for the Better!" November 17, 2019 5.0 When I purchased my business it was still in the dark ages with regard to technology. Implementing Gymmaster changed the whole business model. It enabled me to change to a 24hr gym & enabled me to have members join up online without having to constantly pay for staff to be on Reception. When there were a few teething issues at the beginning, the Support Team were super helpful. So great to be able to ring them up when you have ideas of things you'd like to try etc. Pros Being able to use it anywhere! No matter where I was, I could see who was coming into my 24hr gym & if there were issues I could fix them, even from my phone. Having the ability to let someone in through the 24hr access door by pushing a button on my phone, saved me a lot of headaches. Cons I did struggle a bit with finding which reports would give me the information I was after. Reason for choosing GymMaster I loved the fact that it was a New Zealand product! Plus it ticked all the boxes of what I was after. Being able to use it anywhere was a real bonus. Review Source Response from Treshna Enterprises November 18, 2019 Hi Michelle Thank you for the wonderful review. It's great to hear GymMaster has made life easier for both you and your members. Your feedback on the reports has been forwarded through to the team to work on. We are always happy to receive feedback as we want the end user to have a great experience using the GymMaster system. Thank you again. JN Jed N. Ceo Health, Wellness and Fitness Used the software for: 2+ years ### "Gymmaster! " August 27, 2023 5.0 Pros Everything! I have no complaints for Gymaster! ! Cons I have no complaints, there was a little bit of a learning curb but customer service is very responsive and helpful! Review Source CD Charlie D. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Physiques Health and Fitness " August 30, 2019 5.0 My experience with gym master has been really good. The support staff are awesome and are quick at getting back to you. I don't use all the bells and whistles but I know that if I ever chose to use them I could. Pros I like that it can manage our members in terms of automated reminders when memberships are due etc Cons I feel that we are always behind in terms of using the latest version. I feel I never know if we are using an outdated version or not Reason for choosing GymMaster \[SENSITIVE CONTENT HIDDEN\] gave me a demo and it seemed suitable for what we wanted. The no contract was attractive and also \[SENSITIVE CONTENT HIDDEN\] would assist in converting the old software Review Source Response from Treshna Enterprises September 16, 2019 Thank you for this review Charlie, we enjoy working with you and appreciate your feedback. We are continuing to develop new ways of letting our clients know about upgrades they can access. We look forward to updating you on these changes in the near future. RS Renee S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Thanks and hopefully see you again. " September 12, 2022 5.0 It was great. Good Communication and support. Pros We liked the seamlessness of membership sign up and swipe access assignment. Cons It was challenging werent able to fully integrate with debit success. Review Source Response from Treshna Enterprises September 18, 2022 Renee, thanks for taking the time to leave us this feedback. Glad to hear you're enjoying the streamlined experience our fully integrated 24/7 access system has to offer. Thanks for your note on the billing provider front, hopefully you found a solution that suits from the range of other providers we have on offer. Be sure to get in touch with support should you need any assistance with this, or any other requirements for your gym! Thanks again SL Sarah L. General Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Sin City Iron " August 19, 2021 5.0 It makes my job easier to keep track of members Pros Its easy to use and if I have questions GymMaster Customer service is great! Cons There isn't anything that I do not like about the software. It does everything I need Reason for choosing GymMaster The owners chose GymMaster Review Source Response from Treshna Enterprises September 18, 2022 Great to hear Sarah, thanks for taking the time to share your thoughts! AS Alan S. CEO Music Used the software for: 2+ years ### "I love "The Bash" formerly known as "Gigmasters"" February 16, 2021 5.0 OOps - I thought this was "GIGMASTERS" not GymMasters. My bad.! Pros I have twelve different advertisements with Gigmasters (The Bash) and get a vast amount of work from this software company. They have excellent customer service and are set up to do what the performing artist needs - video, photos, written descriptions - the questions they ask the client are about 80-85% of all the info I ever need to get the gig proposal done correctly, and they allow you to keep copies of your proposals on their server for future use. LOVE this product! Cons Because I have twelve ads with them in different regions, they don't give me as many specifics as I might like in their "notice to me" that I have an inquiry, but this means I have to open the notice they send me and look at it to find out what services the client wants. Reason for choosing GymMaster umm, I think I made a mistake. Sorry Review Source JV John V. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Gym Master is TOPS" August 29, 2019 5.0 It has been great- very supportive from first demo to final implementation and right through day to day usage. Pros #1 is the fantastic customer service and the team's responsiveness to all issues. Cons Hard to say, there's not much to dislike. I would like to see a bit more development in the area of client assessments/measurements and reporting for trainers. Reason for choosing GymMaster GM was willing to help us integrate with 2 other critical pieces of software (Mywellness/Technogym and our credit card billing provider, Integrapay). Plus the entire system is much easier to use and does a great job of putting the important details where you need them. Review Source Response from Treshna Enterprises September 2, 2019 Thanks so much for your review John. So happy to hear you are finding GymMaster and the team helpful for your club! Your feedback on assessments/measurements and trainer reporting will be taken onboard for future developments and improvements to the system. RS Robert S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing" July 4, 2019 5.0 Pros Ease of use. Value for the money. It made my job easy Cons The thing I like the least was that you had to have Internet to update profiles Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source Response from Treshna Enterprises August 10, 2019 Hi Robert! Thanks so much for taking the time to leave us this wonderful feedback - it's great to hear we have made your life easier as a club owner. GymMaster requires an internet connection to synchronise your profile updates with the system. This ensures your important information is always up-to-date every time you log in from your computer, tablet or phone or if you have multiple users logged in and using the system simultaneously ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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