# Page 5 | GymMaster Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is GymMaster the right Golf Course solution for you? Explore 165 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/57469/GymMaster/reviews --- GymMaster 4.7 (165) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of GymMaster ## Showing most helpful reviews Showing 101-125 of 165 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GV Gerardo V. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing Team " May 28, 2021 5.0 Love the customer service that they have shown to myself and my team. We will forever recommend GymMaster! Pros Love how easy the menu is to use. Customer service is great too. Cons There was really nothing wrong it. No cons. Review Source Response from Treshna Enterprises June 2, 2021 Hi Gerardo, thanks so much for your kind words. Our team works hard to give the best service possible so its always nice to pass this feedback on to them! CO Carron O. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "A good value, easy to use,fully equipped membership system with excellent customer support." May 18, 2017 5.0 Very easy to use, accurately monitored the members visits and fees and the reports created saved a lot of time. Pros It had every thing I needed to run a small personal training gym. Used this system throughout the existence of our gym (quite a few years) and the price remained the same throughout. My queries were always answered immediately and the support was excellent. Review Source Response from Treshna Enterprises May 18, 2017 Hi Carron, thank you for taking the time to review GymMaster. We've really enjoyed having you on board the last three and a half years, and wish you all the very best in your future endeavours. VR Verified Reviewer Athlete Sporting Goods Used the software for: 1-2 years ### "GymMaster Makes it Easy!" March 27, 2018 5.0 Pros GymMaster gives you total control over managing and growing your business. This software allows the user to see the inter-workings of the gym from memberships to retail. Cons The base price for the program is the ideal, while other membership options tend to be a little more pricey. Review Source Response from Treshna Enterprises April 3, 2018 Thank you for taking the time to write this review. We're thrilled to hear that GymMaster is meeting all your needs for your gym - it is exactly what we are striving for! SV Sonja V. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Reduced working hours and take your weekend back!" August 16, 2016 4.0 Great software for medium to large business owners, with outstanding customer support services. Once the software was upgraded to 24/7 access, it reduced work hours by over 50%! Pros Allows 24/7 access for members without having to be on site 24/7 in person. Cons Updates have removed certain features that were useful to me. i.e., referral source Review Source Response from Treshna Enterprises October 19, 2016 Hi Sonja, thanks so much for the great feedback, we love hearing how GymMaster has helped our clients! We also really appreciate your feedback about the removal of the referral source - and have since reinstated it in response to your comment :) JP Jarryd P. Director Used the software for: 1-2 years ### "Innovative" November 27, 2017 5.0 Pros They are working hard to customize features to suit different types of business. No request is ever denied without careful consideration. and the customer service is quick at answering Cons Sometimes the hardware fails, however, the new update has been great. The biggest con about this software is the reporting is inaccurate. Review Source Response from Treshna Enterprises November 30, 2017 Hi Jarryd, thanks for your kind words, we really do pride ourselves on the development of GymMaster being driven by our clients. We're sorry to hear you've been experiencing inaccuracies with your reporting - and would love to get this sorted for you as quickly as possible. Please send us an email to support@gymmastersoftware.com with details of your issue so we can get your reporting back on track! - Fiona TB Tayo B. Personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Software" March 7, 2019 4.0 Great customer service Pros I enjoy using gym master, i like how easy it is to navigate and they make it so simple adding members and billing them. I especially like how I have the option to bill automatically or manually. Cons No cons with this software I would recommend it to anyone who would like to keep track of their clients! Review Source Response from Treshna Enterprises March 14, 2019 Thank you for this great review Tayo, it's a pleasure working with you. We will continue to deliver on great options for making it easier to run your business. DJ Dylan J. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "GymMaster Review" August 30, 2019 5.0 Pros Software contains a lot of useful features and is rather user friendly. Data collection is also fantastic. Staff are friendly and do their best to assist with any issues that arise. Cons Initially operating some of the features was quite a task. Can be difficult at times gaining support in the afternoon in Melbourne, as the company is based in New Zealand and therefore close early business hours. Review Source Response from Treshna Enterprises September 16, 2019 Thank you for this review Dylan, we appreciate your feedback. We have expanded our support and training team internationally which means we will have more staff available in the afternoons. Feel free to let us know if you wish to book in a session with them! KW Kimberly W. Asst Admin Used the software for: 1-2 years ### "Awesome is for Awesome fit is the KEY" March 15, 2018 5.0 Pros I love how this system does it all. The functionally of the program and being able to do it all under one roof. Its like a one stop shop for your gym. Cons Its very clicky. I don't like how I can not see upcoming appointments from the main screen. I have to gym around to find age against membership. I would like to see one platform screen to add all necessary information for health. Review Source Response from Treshna Enterprises March 22, 2018 Thanks for your review, Kimberly. We're thrilled that GymMaster is a one stop shop for your business! Thanks also for your feedback about upcoming appointments. While we intentionally try to keep the dashboard as clutter-free as possible, we are always open to suggestion for a better way to display this information :) talha A. talha Writing and Editing Used the software for: Less than 6 months ### "GYM 'THE GREAT' MASTER" September 1, 2019 5.0 I have been using this software for above 6 months and i am much satisfied for it. Pros GymMaster provide us to all in one solution. Super easy, simple and very user friendly. As compare to other software's, GymMaster offers the customization to fit the requirement of our business. Also a very active support staff to fixing the problems. Cons No such negative aspects i have experienced. Maybe the will introduce more features to satisfy their customers. Review Source Response from Treshna Enterprises September 16, 2019 Thanks for this great review Talha! We appreciate your feedback so much. We are always looking to introduce new features, please feel free to send your ideas through! CT Chris T. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Very supportive of someone who is not great with technology " June 29, 2017 5.0 Pros The GymMaster System is very easy to use The software is very intuitive to use. The client file information is stored in a very readable format Cons The only frustration that I have is that in the area of notes. In the previous versions all of the notes were able to be read in one block. Now there are a series of notes which makes it difficult to read quickly. Review Source Response from Treshna Enterprises June 29, 2017 Hi Chris, thanks for your wonderful review! We'll be updating the notes section in the next release to make them easier to be read quickly :) Kokou I. Gestion de clientele Accounting Used the software for: 6-12 months ### "Outils de gestion club " November 8, 2023 5.0 Pros L'application est personnalisée. Il permet au membre de s'inscrire et un contrôle d'adhésion total Cons L'accès des membres difficile et différents des autres Review Source Response from Treshna Enterprises January 17, 2024 Hey Kokou, thanks for your review. Glad to hear you're enjoying the ability to personalise to your needs. MI Miriam I. Admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "Feedback" April 17, 2023 4.0 Happy, would suggest Gym Master caters to Crossfit Gyms as well ( would be great if it had an option of sharing daily workouts and allowed people to log their scores like Sugar Wod, Wodify) Pros Makes it easier for people to know how much they owe Cons Bit complicated to use at times, have to contact help quite a bit Review Source TM Tara M. Manager Sports Used the software for: 6-12 months ### "GyM master review fitnes centre" August 29, 2019 4.0 has been a positive experience Pros How easy it was to implement and use the ability to tailor to my business needs Cons Some of the reports are quite rigid also the times on bookings need to be able to be adapted Reason for choosing GymMaster it had the ability to suit my business we run 3 -4 different styles of business and all can be adapted on this program Review Source Response from Treshna Enterprises September 2, 2019 Hi Tara, happy to hear about your positive experience with us and you are enjoying the high levels of customization offered by GymMaster! With regards to the reporting and booking times, please feel free to reach out to the support team if you need any further help or customizations for your business. SS Samm S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Review " August 30, 2019 3.0 Okay Pros Key fob access and ability to have the gym open 24/7 Cons Too expensive for how much use I’m putting towards it Review Source Response from Treshna Enterprises September 16, 2019 Thank you for your review Samm, we would love the opportunity to discuss how we can help enhance your use of GymMaster. Please feel free to book in a training session at your convenience. TN Troy N. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Our journey" July 12, 2019 4.0 I was able to keep track of customer records and gym membership and produce end of year statements for tax purposes Pros It is user friendly and supports customer service, the rep was fantastic !!! Cons Our time difference was the only issue i had Responce would usaully be the next day Review Source Response from Treshna Enterprises September 16, 2019 Thank you for this review Troy, we appreciate your feedback! We have increased our support team internationally which means we will have a much faster response rate. MW Michelle W. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great customer service and lots of uses!" November 28, 2017 5.0 Easy access for our staff and members to the gym timetable, newsletter and coaching staff. Clients are able to book in their workouts and track their progress. Pros Easy member management and a great marketing tool! When used properly, the software more than pays for itself with picking up leads and customer follow up. Cons Takes a while to learn all the ins and outs because it does so much! We got an outside company to set it all up for us and train our staff in the end so we're all on the same page. Review Source Response from Treshna Enterprises November 28, 2017 Thanks so much for your review, Michelle. We're thrilled to hear that you're getting some great results from the marketing tools in GymMaster! MB MATTHEW B. Gym Owner Used the software for: 2+ years ### "Great company to work with, and great product for the money." February 23, 2018 5.0 Pros The software is very user friendly. It is also fairly easy to navigate. If you need help with something there staff is very helpful and quick to respond. Anytime I have had a issue the tech support had it resolved very quickly Cons Had some problems with the software communicating to the database once in a while but that got better over time. At first when we had to input the programs with dates it was a little difficult to figure out but that improved as we continued to use the system. Just a lack of experience Review Source Response from Treshna Enterprises March 3, 2018 Hi Matt Thank you for taking the time to give us some great feedback. At GymMaster we do strive to always improve the system so our customers get a better experience. Our support team are always ready to assist. Wish you all the best and don't hesitate to contact us if we can help in any way. Regards, GymMaster RD Rebecca D. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Brilliant customer service and competitive pricing" September 14, 2020 5.0 Pros The customer service is extraordinary. Always available, always helpful. Cons I never got my head around the billing. I've found this easy to understand in Mind Body and PT master, but just didn't ever get there with understanding it in Gymmaster. Reason for choosing GymMaster pricing Review Source Response from Treshna Enterprises September 15, 2020 Hi Rebecca, thank so much for providing us with your feedback. We'll be sure to take this into consideration for future developments and training. Please be sure to get in touch with your account manager if you would like assistance with understanding billing, they'll be more than happy to help. BW Brenda W. Owner Sports Used the software for: 2+ years ### "Great software " January 29, 2020 5.0 Gymmaster allowed me to keep track of important information easily, saving me time. Pros The fabulous training and support that was very available. Cons Some reports or tasks could be hard to find or customize. I not very tech savvy. Reason for choosing GymMaster It seemed to be the best overall for my needs for the price. Review Source Response from Treshna Enterprises January 31, 2020 Hi Brenda Thank you for the great feedback. Pleased to hear the system helped make things easier for you and, ultimately, saving you time. The reports are an area the team are currently working on to make more user friendly and intuitive. All the best for a great 2020 and beyond. AC Adam C. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymmaster " August 30, 2019 3.0 Good Pros The integrated systems The record keeping The real time features Cons The system sometimes fails and over charges members. Reason for choosing GymMaster N/A Review Source Response from Treshna Enterprises September 16, 2019 Thank you for your review Adam, we appreciate you taking the time to share your feedback. Please reach out to our support team if any billing errors occur so we can investigate at a high priority. JS Jeff S. Used the software for: ### "Simply the BEST" September 28, 2016 5.0 We spent 4 months negotiating and going back forth on which club software company we should go with and landed between ABC and Motionsoft. We landed on Motionsoft...big mistake. After getting everything ready and setting up our Pre-Sales office for our newest location in late December ready for the January crowd...we were told that they could not have people signup online as we discussed and they could not make a mobile site work with their sign up system. All that to say that Gymmaster not only came in and got us going they did it a couple days before Christmas and worked over the holiday to get us up and running by January 1st. We have had bumps along the way but each time we hit a snag their tech team goes above and beyond to make it work for us. Even to the degree that their staff log in while on vacation to fix the issues we are having. They also are willing to listen to their customers and create a custom experience that works for best for our needs. I cannot say enough things about this company...if you are still trying to decide just stop and talk with GymMaster. They are the best in the industry in my opinion. Review Source Response from Treshna Enterprises October 19, 2016 Thanks Jeff for the feedback, it has been our pleasure to be a partner with Athletic Apex. We particularly enjoyed the opportunity we had to visit your Florida site location assisting in the initial GymMaster setup, seeing such an uncompromising health club concept in person was a rewarding and eye opening experience for us. FA Fabrizio A. Owner Sports Used the software for: Less than 6 months ### "Perfect for me!" August 26, 2021 4.0 Pros Easy to enroll members and manage account. Cons Customization is not very easy sometimes but support compensates this. Review Source Response from Treshna Enterprises September 18, 2022 Fabrizio, happy to hear you're enjoying the system. As always, don't hesitate to reach out to our dedicated support team for any customization queries. We're always here to help make your system the best fit for your business as possible. DS Duana S. Owner Used the software for: 1-2 years ### "Easy to work" April 4, 2018 5.0 Pros The support from gym master is awesome ! When you have to call they are so very nice and helpful .. Cons The only think would be the time zones ... they are located New Zealand . Sometimes I have a hard time with their accent . This is the only thing I can say as a con... but it's really not Review Source Response from Treshna Enterprises April 17, 2018 Hi Duana, Thank you so much for this great review! We appreciate all feedback from our clients and appreciate your patience with our accent! GymMaster Jacqueline U. administrador Internet Used the software for: I used a free trial ### "Administracion a tu alcanse" October 4, 2023 4.0 lleno mis expectativas ya que tiene de todo un poco para la administracion eficaz de un gimnasio Pros es facil de utilizar, es muy dinamica e intuitiva Cons tendrias que saber sobre el manejo de computadora y todo lo relacionado a las tecnologia Review Source MA Mendy A. Program Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Product. Excellent Customer service!" November 30, 2018 5.0 Pros Customer service is excellent! Extremely patient and so thorough with their explanations. Easy membership management. Cons A lot to learn during the early stages of set up. The team at Gym Master were excellent at providing different options and solutions tailored for my small business. Review Source Response from Treshna Enterprises December 4, 2018 Thank you for the wonderful feedback, Mendy. We take pride in GymMaster being an easy to use management system. For us to provide great support for our clients is paramount so we know you are making the most of what we can offer you and your business. Look forward to helping you grow further into the future. Talk to a Capterra advisor for free and get results within 15 minutes.