# Page 6 | GymMaster Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is GymMaster the right Association Management solution for you? Explore 165 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/57469/GymMaster/reviews --- GymMaster 4.7 (165) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of GymMaster ## Showing most helpful reviews Showing 126-150 of 165 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jarrett C. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "GPA Fitness" March 28, 2022 5.0 Love it! Pros Ease of use and integrating clients. Cons nothing really. Review Source Response from Treshna Enterprises September 18, 2022 Jarrett, glad to have you with us. Happy to hear you're pleased with the switch from EzFacility! TT Thomas T. Assistant Manager / Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Be the Master of your Gym!" December 20, 2018 5.0 Would recommend to anyone managing their own gym! Great way to keep in touch with clients and have full access to all areas of your gym. The mobile access is nice as well! Pros Mobile Control Payment Integration Never used the 24/7 Access, but the feature is nice! Customer Support was responsive! Easy to use interface Cons Enjoyed using GymMaster for our club in St Joe. Review Source Response from Treshna Enterprises December 26, 2018 Hi Thomas, thank you for the great review. We are thrilled you find the system easy to use as we do try to make GymMaster as user friendly as possible for both our clients and your members. All the best for a great 2019 YB Yvette B. Owner Used the software for: 1-2 years ### "Very satisfied with GymMaster and the support provided. " July 11, 2018 5.0 Pros The software was easy to use and the features were a good fit for our personal training studio. Customer support was always available and very helpful. Cons No complaints was very satisfied. I never had any complaints on this software of the service that was provided. Review Source Response from Treshna Enterprises July 13, 2018 Thank you so much for this great review Yvette! We really enjoy working with you. JRI James R I. Retired Education Management Used the software for: Less than 6 months ### "Clunky and slow" March 23, 2021 1.0 Pros It allows me to book classes. There is nothing else positive to say about it. Cons Our YMCA switched from GameTime to GymMaster: booking a class used to take me 12 seconds and now it takes 3-5 minutes. Review Source AS Adrian S. Fitness Instructor/ Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Impressive " July 15, 2020 5.0 Love it Pros Customer service is on point very helpful staff Cons I like the everything about this program Reason for choosing GymMaster Ez Gym Review Source Response from Treshna Enterprises July 26, 2020 Hi Adrian Thank you for the great feedback, great to know GymMaster is meeting all your business needs. Don't hesitate to reach out to us if we can assist with anything at all. Thank you again. Keep safe AW Andrew W. Gym Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Should of swapped over years ago." February 4, 2020 4.0 Having the ability to go paperless at work now that members can sign up online is great. Stream lines the entire process. Once members sign up we just organise a time for them to come in and collect the access tag. Pros Online sign ups Ability to write PT programmes Can customise Fitness Testing Members can access information on the App Using the Staff App I can assist members from anywhere Cons Bit of a learning curve when coming from the Desktop software Review Source Response from Treshna Enterprises February 11, 2020 Hi Andrew Thank you for taking the time to leave a review. Great to hear that we have been able to provide the tools to go paperless and to make things more seamless for you. Look forward to working with you more in the future. PT Pensiri T. Administrative Director Used the software for: ### "Best Value Gym Software with Great Customer Service" November 24, 2015 5.0 There's nothing they won't or can't do (within reasons of course). We are a medium size gym looking to expand in Thailand and the customer service at Gymmaster is just top notch. They took many calls from us (keep in mind the time difference) and able to update so much based on our feedback. We have ordered some customization in order to meet with local regulation and improve our efficiency and that all works really well. The software has had some errors or certain displays that did not make sense... and we keep giving the feedback and it just gets better and better over the past 4 years. Everyone at Gymmaster seem willing to go the extra miles to get us what we need. We are not originally fitness people, we are accountants who are running our own fitness......so our perceptions of the software maybe different from others. We evaluated 5 software in details and chose them 4 years ago and we have not been disappointed. All we can say is, you can get literally get any information you would want for increasing membership and personal training....and help you build very strong internal control. The software is also adaptable to various equipment and business practices. 5 Stars all the way!! Review Source CS Carlos S. Operations Director Used the software for: 6-12 months ### "GymMaster was perfect for the needs of our fitness studio!" July 2, 2017 5.0 Pros The easy and intuitive interface that allowed us to keep track of our clients, their attendance and their payments. The support is also very good. Cons Nothing extremely outstanding but some of the templates for invoices and receipts could be improved Review Source Response from Treshna Enterprises July 2, 2017 Thank you for your great feedback, pleased to hear we were able to provide a system perfect for your requirements over the last 9 months. Wish you all the best mH michael H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best Fitness System Around!" July 15, 2019 5.0 The staff has been super helpful anytime I have ever needed help Pros I like everything about the system, the way integrapay is worked into the system really helped get most of my clients in eft. I also like the scheduling system, weekly calendar and my clients love the text message reminders! Cons Nothing I can think of so far everything has been working perfect Review Source Response from Treshna Enterprises July 16, 2019 Hi Michael. Thank you so much for the positive feedback. Thrilled to hear we are making a difference for both you and your members. We look forward to working with you for many years to come and to help your business grow even stronger. BH Brendan H. Finance assistant Hospital & Health Care Used the software for: Less than 6 months ### "GymMaster Review" January 13, 2024 5.0 Pros Being able to sync up appointments with my calendar for reminders Cons Not many negatives about the app. It is nice and simple so can’t complain Review Source Response from Treshna Enterprises January 16, 2024 Thanks for your review Brendan, happy to hear you're particularly enjoying the calendar sync / reminders tools MW Miles W. Treasurer Used the software for: ### "It has all the features and the support is great - just buggy" January 12, 2016 2.0 The Software is fine and has all the features we want - and the support guys are great - very responsive and eager to help - however it seems like not month goes by that we have to call them to sort out a bug and upgrade problem - and its been like that for over 2 years We just want to use it as a tool to make our life easier and not spend our time double checking billing and contacting support - Not sure if the issue is with testing or what - but its a pain ! - i am glad the support team is so fast and helpful. Taking to other gyms they also have issues with their software from other vendors as well Review Source Response from Treshna Enterprises January 15, 2016 Thanks Miles for the valuable feedback. We've investigated the issue you ran into on the weekend with the dev team and are looking into options to improve communication with clients and reduce the chance of this occurring again. Due to your billing provider we require you to be on the Beta version of GymMaster, which means your facility is one of the first to receive any updates. We are constantly improving our product and we always appreciate your feedback Dru Hill Managing Director GymMaster HB Heather B. Gym Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Seamless, Professional, Helpful, Customizable, Affordable & Customer Service is PERFECT!" May 10, 2017 5.0 Immediate set-up. Outstanding customer support. Ease of prospect tracking. Automated client communication. Affordable. Customization! Pros Ease of use, client friendly, once set up - a seamless operation! Dylan, in customer support, was priceless! Cons It is a little difficult to set up BUT customer support is amazing! If they implemented templates I think set-up would be much smoother and possibly an option for a % discount amount option. If I had had those I might not have had to use customer support at all. Review Source Response from Treshna Enterprises May 11, 2017 Hi Heather, thank you for your lovely comments about GymMaster and our support team! Thanks also for your setup suggestion - We're working on a tool to make the setup process easier for our clients right now. Good thinking! :) wW weston W. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Very easy to use" December 17, 2018 5.0 I really liked the software I am leaning on implementation of this software in my business Pros The designers really did a great job on this cloud software. The graphics are amazing and easy to see nice big working and colorful tabs. It’s easy to add members take their photo and add items to my store has well has a running tab for members Cons It does not have a billing department you will need to find a vender Review Source Response from Treshna Enterprises December 19, 2018 Hi Weston, thank you for the great feedback on our trial version. Don't hesitate to let us know when you are ready to implement GymMaster as your management software. We a variety of different billing providers that we integrate with so we are confident we can find the best solution for your requirements. Look forward to hearing from you soon. JW JUlie W. Business owner Education Management Used the software for: Less than 6 months ### "Real value for money" June 20, 2019 5.0 I wish I knew them when I first started the business! Pros Very easy to use! The customers support is excellent! Cons Occasionally has a error but very minor problem. Reason for choosing GymMaster Gymmaster was very easy to use and customer support is way better than links and is so much cheaper too! Review Source Response from Treshna Enterprises June 21, 2019 Thank you for this great review Julie, it has been a pleasure working with you. MT Miroslav T. Owner Sports Used the software for: 6-12 months ### "A great option for any start up or established fitness centres" July 25, 2018 4.0 A great admin system for new and established fitness centres Pros Ease of use Prompt and friendly customer service Very easy to schedule classes and input member information Cons Although a great option for start ups... it would be great to have access to more features included in the progressive monthly packages. However, the team at GymMaster were very receptive to feedback and tailored packages to suit individual needs Review Source Response from Treshna Enterprises July 26, 2018 Hi Miroslav, Thank you for this review. We've really enjoyed working with you and have taken your feedback on board. We will continue to work with our clients to create more tailored packages. RP Rachel P. Manager Used the software for: Less than 6 months ### "I am really liking the features & reports & how easy the system is to set up to suit our needs" May 17, 2018 4.0 Pros Was a bit unsure of how the changes would affect what we do. Finding the ease of setup & adjusting or adding anything to the system is great. The Staff have taken to using it really well, very intuitive once you see what is inside each tab etc Cons I don't know where everything is to modify - frustrated to get the club setup - but I keep fiddling & looking at everything & playing to see what happens Review Source Response from Treshna Enterprises May 24, 2018 Hi Rachel, Thank you for this review! If you need any more assistance getting around the software then please feel free to book in training! Looking forward to working with you more. SN Stefanie N. Operations Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "GymMaster Arena Browns Plains" June 28, 2016 4.0 The support staff was very helpful from initial demo, set up and ongoing support. Value for money and ease of use. Pros Easy to use Cons Some lack of flexibility with set up and requires further develop,ent Review Source GW Gordon W. Owner Operator Used the software for: Less than 6 months ### "GymMaster Software and hardware has provided for us what we need to run our 7 day a week facility. " May 16, 2018 5.0 Pros Quick and easy manipulation of the data in the system, once set up. Tracking, payments, communications, door access, all great. Cons Reception readers with key fob do not allow for instant sign in to classes (without preregistering online), so the key fobs for us are only useful for door entry into building. Door access hardware was a nightmare to install because of lack of detailed instruction, but once in works great. Review Source Response from Treshna Enterprises May 23, 2018 Hi Gordon, Thank you so much for this wonderful review. We really appreciate your feedback! TD Tom D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Brilliant software!" August 29, 2019 5.0 Such an easy to use programme, it does everything I need it to and it makes managing the gym a breeze Pros The ease of use, it does everything! Couldn’t ask for better software Cons No cons whatsoever, I genuinely cannot think of anything wrong with it Review Source Response from Treshna Enterprises September 2, 2019 Thanks for the awesome feedback Tom! So happy to hear we are making your job easier as a gym owner. VR Verified Reviewer CEO Education Management Used the software for: I used a free trial ### "Gyms and health clubs " August 11, 2020 3.0 It is a good software for gym lovers in comparison with other products. Pros It comes with a trial version. It has IOS app for iPhone. It offers a 24/7 online support during business hours. Cons It does not provide webinars for the trainings and does not offer any in-person trainings if requested. Review Source Response from Treshna Enterprises September 15, 2020 Hi there, thanks for your feedback. We offer live one-on-one training sessions for all GymMaster clients here: www.gymmaster.com/book-training. It appears you are a user of the trial version and not the full system, I recommend first booking a free demo with one of our friendly account managers. They will be able to answer any questions you might have and will be more than happy to show you how to use the trial effectively for the unique needs of your business. You can do so here: www.gymmaster.com/book-a-demo Alejandro L. dis Graphic Design Used the software for: Less than 6 months ### "una app interesante no la conocia" December 4, 2023 5.0 Pros facil para gestionar asistencias en un gym Cons no es muy conocida y debemos indicar a las personas como descargalo Review Source Response from Treshna Enterprises January 17, 2024 Thanks Alejandro, happy you're in the loop now and enjoying managing your club's attendance with us! DG Damon G. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Service" May 18, 2020 5.0 Wonderful! Pros Simple. Cheap. And well supported. Would recommend. Cons I need to fill 40 characters so I am writing this. Review Source Response from Treshna Enterprises May 20, 2020 Hi Damon Thank you for the great review, we appreciate the wonderful feedback. Take care and keep safe TS Thaddeus S. Manager Used the software for: ### "Powerful Software with endless potential to grow as we grow." August 16, 2015 5.0 We upgraded our very archaic membership database system to GymMaster well over a year ago now and have never looked back. Initially we only started with GymMaster software as we had our own access control in place, however overtime we moved to GymMasters gatekeeper system to harness the full potential of the GyMaster management system. It is this ability to customize the GymMaster package to our needs that I love. Pros: Fantastic support team and system that can fix almost anything, easy to use software that all staff have no trouble operating, full member door/gate access control that we can customize, software that is continuously evolving and the price is very affordable. Cons: None. Review Source AE Ann E. Used the software for: ### "Best customer service" February 16, 2017 5.0 The customer service is top notch. Easy to use system. Response time to issue quick. Data transfer was best in the business. Love having one Rep that I get to work one on one with that has learned the needs of our specific gym. We also love the 24 hour access availability. It is nice to have everything a gym needs in one system. Review Source Response from Treshna Enterprises March 3, 2017 Thank you for your kind words, Ann! It's been a pleasure working with you - Thank you for being so available to answer questions during the data transfer process and investing the time to work together on such a large project! We absolutely appreciate your custom and look forward to working with you in the future. JL Joe L. Owner Sports Used the software for: Less than 6 months ### "Love the support " October 10, 2016 5.0 Great service! Easy to work with. I called every day for the first few weeks being open as a new gym. The staff and support was great!! I have nothing bad to say about gym master!!! Pros Easy to use Cons Nothing bad to say Review Source Response from Treshna Enterprises October 19, 2016 Hi Joe! Thanks for the great feedback! We're so happy you're enjoying GymMaster. Talk to a Capterra advisor for free and get results within 15 minutes.