# Page 7 | GymMaster Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is GymMaster the right Association Management solution for you? Explore 165 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/57469/GymMaster/reviews

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GymMaster

4.7 (165)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of GymMaster

## Showing most helpful reviews

Showing 151-165 of 165 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MW

Michelle W.  
  
  
Used the software for:

### "Happy Customer!"

March 6, 2017

5.0

GymMaster is very user friendly but most importantly to me, there was always help available whenever I needed it. For a basic IT user, it was a great feature that the support staff could log onto my computer and teach me about other features or how to problem solve any issues. In terms of Gym management software, it have every feature I needed and would happily recommend them to others.

Review Source

Response from Treshna Enterprises

March 6, 2017

Hi Michelle! Thanks for you lovely review. We pride ourselves on providing top customer service and empowering you to fully utilize the system to your advantage

LJ

Lee J.  
Manager  
  
Used the software for:

### "Gymmaster softawARE"

September 23, 2015

5.0

We have been using gymmaster software for about the last 5 years and I have to say its the best decision we made, easy to use, easy to tailor to our facility and excellent support form gymmaster 5 years after we first used it. Software is regulatory updated so any bugs are ironed out. When we have required help gymmaster have logged on and sorted out the problem, usually same day and with minimal fuss. We looked at other companies before opting for gymmaster, this product seemed to be the best out there. Great work guys.

Review Source

Hani M.  
Migration Case Officer  
Education Management  
Used the software for: Less than 6 months

### "null"

August 30, 2016

5.0

Review Source

KW

Ken W.  
Owner  
  
Used the software for:

### "Should have switched to this software years ago"

August 11, 2015

5.0

You can't beat the customer support they are quick and always take care of any questions I have. With the intrigated texting and e-mails to the customers communication is quick. I was researching new software for a few years for the gym when I came across theirs at IHRSA it did everything I wanted and more. Just got the gymmaster app on the phone a real neat feature. The software makes the gym run smoother and efficient with better control of the gym.

Review Source

AC

Amy C.  
  
  
Used the software for:

### "A HUGE Thank You!"

December 22, 2016

5.0

We were looking to transition all of our current clients over to the Gym Master system but thought this was going to be a daunting task to key each member in manually (over 4,000) but Gym Master made the transition super easy and synced all of our contacts for us. If I didn't live so far away I would hug all of you for this! Thank you so much for making this such an easy transition.

Review Source

Response from Treshna Enterprises

December 22, 2016

You're more than welcome, Amy, it was our pleasure!

TB

Tom B.  
Owner  
  
Used the software for:

### "5 Star. Exceptional customer service and great systems to make your gym run to its potential"

August 17, 2015

5.0

My experience with Gym master has been fantastic. From being educated on how to properly use the software, do reporting and manage my client base - the team at gym master do it all. The software is fantastic but the very best thing about Gym master is the ongoing support that you get. I know I can help when I right when I need it and as a gym owner that is great to know! Thanks Gym master team - Tommy - TOMFIT GYM

Review Source

JS

Jacqui S.  
Director/ Owner Operator  
  
Used the software for:

### "Amazingly Handy"

February 2, 2016

5.0

Gym Master has taken the hard-work away from me running my small. The data on offer is the best. Thank-you to the incredible people behind this innovation in software..bravo. Also to the Technical Fault back-up....awesome. My son Matthew found you guys way back in2010. The best thing to help us with our members. Regards Bargo Fitness Bargo N.S.W Australia

Review Source

GA

Gillian A.  
  
  
Used the software for:

### "Fairly easy to use but some things are not in a format that is usable for us. "

August 18, 2015

3.0

Have had some issues with jelling our hours with the bookings option but we're looking forward to using the online option to see if this suits us a bit better. Some issues we've had is just lack of knowledge and usage. Over all we are very happy with the system and extremely happy with the customer service especially from Ben Marsh and Russell. Thank you both :)

Review Source

IS

Ietitaia S.  
Gym Assistant  
  
Used the software for:

### "Cool app to have"

August 11, 2015

5.0

its a cool app however there seems to be a lot of cleaning with our database but other than that it is a very useful tool to have.

Review Source

Response from Treshna Enterprises

August 11, 2015

Glad to hear you are happy with the system to date. Do feel free to let us know if there is a good time for us to assist with a tidy up of your member database if it has gotten out of hand over the years.

AG

Addy G.  
Manager  
  
Used the software for:

### "Gym master system"

January 18, 2015

4.0

Great support from the team. System i have to say is good and friendly to use but we have had our fair share of the system playing up with minor things which can be frustrating. But in saying that the guys are always straight onto it and getting keeping our system on point!

Review Source

MC

Melinda C.  
Owner  
  
Used the software for:

### "Best software out there!"

August 14, 2015

5.0

Gym Master has helped us so much, I highly recommend it to anyone running a Gym, easy to use, fast service, fast actioning team. Well priced system with multiple options for member base quantity. Fantastic group of people, Fantastic program. Highly rated A+++

Review Source

EI

Erna I.  
Office manager  
  
Used the software for:

### "Started with Gym master at our gym at the start of this year. "

August 14, 2015

4.0

We have found gym master so easy to use. Easy to communicate with members via txt messaging and emails. Easy to set up and so much better than our previous system. The staff are always so helpful and friendly to deal with.

Review Source

MS

Michael S.  
Business Development  
Information Technology and Services  
Used the software for: Less than 6 months

### "Just what I was looking for!"

November 9, 2016

5.0

Have been trying for some weeks now and I must say I love it! I tend to be quite forgetful of the small details but with GymMaster they\`ve got me covered!

Pros

In general I love all types of software that provide you a clear overview and simplify your data.

Cons

A bit expensive after trial.

Review Source

Response from Treshna Enterprises

November 9, 2016

Thank you for your kind words, Michael. We're pleased to hear that GymMaster is working so well for you!

TE

Tonya E.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Great customer Service "

October 18, 2018

5.0

Pros

Customer Service is Superb! They are very patient and will help you learn the system as needed.

Cons

There is a lot to learn, but once you get used to the system it becomes easier to use.

Review Source

Response from Treshna Enterprises

October 24, 2018

Hi Tonya, thank you for the wonderful feedback and great to hear GymMaster is working well for you. Our team are always here ready to help if you have any questions at all.

MH

Maree H.  
Business/Financial Manager  
  
Used the software for:

### "Good System, user friendly"

August 11, 2015

4.0

We have found GymMaster easy to learn and the staff have always been helpful and friendly

Review Source

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