---
title: "StarChapter Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about StarChapter Software - reviews, pricing plans, popular comparisons to other Association Management products and more."
source_url: "https://www.capterra.com/p/57588/StarChapter/"
page_type: "product"
language: "en"
---

# 

 StarChapter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

StarChapter

## What is StarChapter?

StarChapter is a software for chapter organizations that streamlines operations and boosts member engagement. It integrates tools for event registration, membership management, communication, and website administration into one hub. Event registration simplifies sign-ups, logistics, and attendance tracking. Membership management keeps records updated and sends renewal reminders. Communication tools deliver targeted messages, while the website builder creates customized online presences. The software combines emails, event registration, membership, website design, and payment processing all in one place. A StarChapter Project Manager will set up the service, coordinate the project, and train users even when the board transitions.

## What is StarChapter used for?

[Association Management](https://www.capterra.com/association-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Event Management](https://www.capterra.com/event-management-software/)

Recognitions

Shortlist

Overall rating

Based on 656 user reviews

Reviews sentiment

Positive

80%

Neutral

15%

Negative

5%

Pros & cons

Centralized chapter operations tool

Responsive customer support team

Limited and inflexible template customization

Frequent glitches and usability frustrations

Starting price

$119

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Association Management / 2026
-   Membership Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## StarChapter alternatives

Highest Rated

[4.9 (129)](https://www.capterra.com/p/188714/Novi-AMS/reviews/)

Starting price

$829.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (291)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Starting price

$3500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/57588/StarChapter/alternatives/)

## FAQs about StarChapter

Overview

### What problems does StarChapter solve?

StarChapter solves fragmented chapter operations by putting membership records, event registration, payments, website updates, emails, reports, and board transitions in one system. It reduces spreadsheet tracking, duplicate tools, lost institutional knowledge, and manual renewals. Volunteer-led associations, nonprofit chapters, treasurers, membership directors, and board administrators benefit most.

Answer based on 367 reviews

Overview

### Which roles and teams benefit most from StarChapter?

StarChapter is most used by association leaders, chapter executives, treasurers, and administrative teams that manage membership-based organizations. Presidents and executive directors rely on it for member communication, event oversight, and board operations, while treasurers, webmasters, and administrators use it to handle dues, website updates, registrations, and day-to-day chapter workflows.

Answer based on 595 reviews

Overview

### What company size and industries is StarChapter built for?

StarChapter is built for small association chapters and nonprofit groups, with 82% of reviewers from small businesses and 29% from non-profit organization management. It also serves hospital and health care and education management organizations, each at 5%, supporting chapter administrators, volunteers, and staff for association management.

Answer based on 652 reviews

Features and Usability

### What are the key features of StarChapter?

StarChapter includes core membership management tools like member databases, renewals, dues management, and member portals, plus website management with page content editing and member-only areas. Differentiating features include chapter management, event registration with payment processing and attendance tracking, and email templates, reminders, and newsletters for member communication.

Answer based on 223 reviews

Pricing

### How much does it cost and what fees or limitations are included?

StarChapter starts at $119/month for the Essential plan, covering up to 150 members; Growth costs 147, Advanced 197, and Pro 248, scaling to 1,200 members. Reviewers often call it affordable and good value, but some cite price increases, a one-time setup fee, higher transaction costs, and forced jumps between member-capacity tiers.

Answer based on 77 reviews

Integrations

### Which third-party tools and platforms does StarChapter integrate with?

StarChapter integrates with 7 third-party tools and platforms mentioned by reviewers, led by payment systems such as PayPal, Authorize.net, Stripe, Square Payments, and Square Point of Sale. Reviewer mentions also reference Dynamics 365 for CRM-related use cases and Network Solutions Website Builder for website and email-related needs.

Answer based on 72 reviews

Getting Started and Support

### How easy is it to onboard and train a team on StarChapter?

StarChapter offers live online sessions, webinars, videos, and documentation for training. Team members with narrower roles and users familiar with WordPress often onboard quickly, while administrators, volunteers, and less technical users usually need more time to understand the back end, module connections, and where settings live.

Answer based on 101 reviews

Getting Started and Support

### What customer support options does StarChapter offer, and how do users rate the experience?

StarChapter offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and patient, with quick ticket follow-up and helpful training resources. Common frustrations center on the knowledge base being uneven and some issues requiring tickets, delayed callbacks, or slower resolution for urgent problems.

Answer based on 197 reviews

Security

### How does StarChapter handle data security and access control?

StarChapter uses background site security, secure meeting registration, secure credit card acceptance over a secure network, members-only website areas, and role-based segregation by board position. It also reduces login sprawl by housing functions in one system. Some reviewers note password management and occasional page lockouts from a security feature as limitations.

Answer based on 10 reviews

## Who uses StarChapter?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Centralized chapter operations tool

88% positive reviews out of 66

Most reviewers describe chapter management as efficient, with all chapter information and processes unified in one place.

Melody M.

VP of Business Development, 2 - 10 employees.

"Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated with the Chapter informed and connected"

Limited and inflexible template customization

76% negative reviews out of 45

Most reviewers report template design is restrictive, hard to customize, and lacks modern, user-friendly options.

Michele O.

President, 1 employee.

"Making changes is extremely difficult and there aren't any design/template options."

Responsive customer support team

87% positive reviews out of 53

Most reviewers report question response is prompt, thorough, and helps resolve issues quickly and professionally.

Lindie H.

COO, 1 employee.

"It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have a zoom meeting."

Frequent glitches and usability frustrations

78% negative reviews out of 45

Most reviewers indicate bugs and issues cause confusion, errors, and make completing basic tasks unnecessarily difficult.

Comprehensive association management platform

97% positive reviews out of 32

Most reviewers indicate association management is streamlined, affordable, and accessible for teams with varying experience.

Restrictive and confusing payment system

70% negative reviews out of 43

Most reviewers find payment processing restrictive, lacking integration, difficult to reconcile, and problematic for international transactions.

Andrea W.

Treasurer, 11 - 50 employees.

"Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through the site."

## Features

AI summary

Based on 869 Association Management reviews

Capterra data shows that buyers of association management software rank the following features as their top priorities:

-   **Membership Management** (**66%** of reviewers rated this feature as critical)
-   **Dues Management** (**68%**)
-   **Registration Management** (**59%**)

StarChapter supports all three of the features reviewers rate most highly: **Membership Management**, **Dues Management**, and **Registration Management**. Together, these capabilities help organizations maintain accurate member records, collect and track payments more efficiently, and manage event sign-ups in one system, allowing teams to save time and keep member operations organized.

Membership Management

3.8 (106)

83.96% of 106 reviewers that rated this feature as important or highly important

StarChapter offers tools to manage member renewals, subgroups, and communications. Some reviewers find it easy to update and track members, but others report clunky navigation, limited reporting, and a lack of customization or user-friendly options.

Registration Management

3.9 (140)

87.86% of 140 reviewers that rated this feature as important or highly important

With this capability, you can easily set up and track event registrations, payments, and attendance. Reviewers appreciate its efficiency and reporting, but some find the process clunky, unintuitive, and wish for easier modifications and fewer manual steps.

Member Directory

4.0 (74)

66.22% of 74 reviewers that rated this feature as important or highly important

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Event Management

3.8 (97)

86.60% of 97 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Website Management

3.6 (98)

76.53% of 98 reviewers that rated this feature as important or highly important

You can manage website content, documents, and communications in one place. Some users say it’s easy to update and supports committee access, while others report the interface feels dated, unintuitive, and sometimes difficult to navigate or customize.

Payment Processing

4.0 (111)

73.87% of 111 reviewers that rated this feature as important or highly important

It gives you a streamlined way to collect dues and event fees online. Users think payment processing is generally easy and efficient, but some mention too many clicks, limited international support, higher costs, and confusing reporting compared to other processors.

StarChapter 52 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Badge Management: Create, manage, and print wearable badges
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Storage: Store and organize documents in a centralized system
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Fundraising Management: Activities related to raising money for a specific cause
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: This aspect helps you organize and update member information, track renewals, and communicate efficiently. Reviewers indicate it’s valuable for managing records, but some say it’s unintuitive, lacks flexible reporting, and requires too much manual maintenance.
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: StarChapter offers tools to manage member renewals, subgroups, and communications. Some reviewers find it easy to update and track members, but others report clunky navigation, limited reporting, and a lack of customization or user-friendly options.
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Mobile Access: Access software remotely via mobile devices
- Newsletter Management: Create and update newsletter content to increase engagement
- Payment Processing: It gives you a streamlined way to collect dues and event fees online. Users think payment processing is generally easy and efficient, but some mention too many clicks, limited international support, higher costs, and confusing reporting compared to other processors.
- Registration Management: With this capability, you can easily set up and track event registrations, payments, and attendance. Reviewers appreciate its efficiency and reporting, but some find the process clunky, unintuitive, and wish for easier modifications and fewer manual steps.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sponsorship Management: Raise funds via sponsors and grants
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Ticketing: Customize, sell, and distribute tickets
- Wait List Management: Record, update and manage waiting lists
- Website Management: You can manage website content, documents, and communications in one place. Some users say it’s easy to update and supports committee access, while others report the interface feels dated, unintuitive, and sometimes difficult to navigate or customize.

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (565)

3.8

Based on 565 reviews

## Pricing

Value for money

4.0 (536)

[View pricing plan details](https://www.capterra.com/p/57588/StarChapter/pricing/)

Essential

$119.00

Per User,Per Month

It includes:

-   All Essential Tools To Manage Your Chapter

Growth

$147.00

Per User,Per Month

It includes:

-   Optimal For Chapters Interested In Fueling Growth

Advanced

$197.00

Per User,Per Month

It includes:

-   Perfect For Successful Chapters Ready To Take Next Level

Pro

$248.00

Per User,Per Month

It includes:

-   Premier Success Plan To Streamline Management

Value for money

4.0 (536)

4.0

Based on 536 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (626)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (626)

4.3

Based on 626 reviews

## User reviews

Overall rating

4.2

Based on 656 reviews

Filter by rating

5(299)

4(224)

3(101)

2(21)

1(11)

Mentioned topic

Sorted by most recent

DM

Dennis M.

IT Services Manager

Non-Profit Organization Management

### "Great Platform for Smaller Associations with Opportunity to Do More"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 24, 2026

Pros

how it has a full suite of email marketing, website, event and member managment all in one. Also support is very good and easy to submit a ticket when needed.

Cons

The email marketing and newsletter feature could use updating, not as intitutieve as i would like to see. Some sort of templates and features with no coding experience would be nice.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EA

Emely A.

Chapter Administrator

Management Consulting

### "Starchapter Review - EA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 23, 2026

Overall really great! If i have an issue, I usually get a response right away and they provide helpful links.

Pros

It's an all-in-one platform. Combines membership management, event registration, email marketing, website management, and payment processing in a single system.

Cons

While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms. This is a common concern among association management systems designed for ease of use.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Our national chapter required it for all the partner chapters.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KW

Kelly W.

Association Executive

Non-Profit Organization Management

### "StarChapter Review from IREM Greater Phoenix Chapter"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

July 23, 2026

It’s not always user‑friendly. While support tickets are answered, the instructions for updating page content can be difficult, and numerous backend steps are required. It also isn’t ideal for sending event emails to members, so I use a different platform. Registering someone for an event triggers two invoices, which can be confusing.

Pros

Membership and Event Management. I can easily find my members. It also keeps my events on one page so members can see future offerings.

Cons

High annual fee. Email communications. Duplicate invoice receipts. Support ticket feedback can generate long, step-by-step instructions that are very difficult to follow.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AC

Angry C.

Executive Director

Facilities Services

### "Don't purchase it!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 23, 2026

Awful. Overall, our experience has been overwhelmingly negative. We invested significant time and resources implementing the platform, only to encounter continuous technical issues and inadequate support. Rather than being a partner in our success, StarChapter has become a source of ongoing operational challenges. We cannot confidently recommend the platform to other associations based on our experience. We hope this feedback is taken seriously and leads to meaningful improvements in both the software and the level of customer service provided.

Pros

The website functions seamlessly with the system. We moved to StarChapter expecting a reliable association management system with responsive customer support, but our experience has consistently fallen short of expectations. The platform has not delivered the functionality, stability, or service we were promised. Only the website works well.

Cons

Everything. The errors and the lack of support or care when we contact you to have things fixed. Our experience has been extremely frustrating. The platform is plagued with bugs, ongoing errors and timeouts, and features that either do not work as advertised or require repeated support requests, incognito windows, and other browsers to get things like photos uploaded. The biggest disappointment has been customer support. Communication is inconsistent, and there is little sense of urgency or accountability. As an association management company serving multiple nonprofit organizations, we rely on our AMS every day. Instead of helping us operate more efficiently, StarChapter has created additional work, member frustration, and lost confidence in the system. I have since transitioned away from this system with other clients and will do the same for this last one soon!

Alternatives considered

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)

Reasons for choosing StarChapter

costs are too high for GZ vs StarChapter.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HD

Heather D.

Communications Director

Human Resources

### "Professional site without requiring a background in website design"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 23, 2026

Overall, our association chapter is pleased with StarChapter and would recommend it to other chapters.

Pros

StarChapter is a fantastic platform for our association chapter because it provides many features that are plug and play, so our site looks professional without requiring a background in website design. It allows us to manage our event and membership and it's an excellent value for the money compared to competitors.

Cons

Some of the ready to go templates are not easy to manipulate with regards to formatting. The features that would allow easy changes to font, indents, spacing and tables are difficult to format and often require extra time and steps to achieve the desired result.

Alternatives considered

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reasons for choosing StarChapter

The plug and play features meant less time spent on designing the site. We also liked having dedicated customer service to assist with issues.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LB

Lakisha B.

System Manager

Education Management

### "System Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 18, 2026

I am satisfied. Right now we are using this system to attract trainees and it seems to be working for the most part.

Pros

The user friendly system. It is a system that is developing but will always cost after every development.

Cons

The time that it takes to receive a reply or resolution. I can send a request and it will take days to speak to someone

Alternatives considered

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

Reasons for choosing StarChapter

We wanted something that was user friendly and easy to understand.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EH

Eshana H.

Administrator

Public Relations and Communications

### "Room to grow"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 18, 2026

Good overall, no big complaints. It gets the job done for managing the chapter, even though there is room for it to feel more current and flexible compared to other platforms we have used. But since pricing is going up and your staffing has streamlined, we'd like to see better functionality to go along with that.

Pros

Having everything in one place is the biggest win. Membership data, event registration, payments, and communications all live in a single system instead of being scattered across multiple tools.

Cons

Lack of functions compared to what we actually need day to day. The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AK

Anna K.

ED

Non-Profit Organization Management

### "Feature-Rich Association Software with a Learning Curve"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 17, 2026

Overall, our experience with StarChapter has been positive. The platform provides a wide range of functionality that supports the day-to-day operations of a nonprofit membership organization. While it takes time to learn and occasionally requires support assistance to understand how different modules interact, the system is reliable and capable. The quality of customer support has been a major factor in our continued success with the platform, as the team is consistently helpful and responsive when questions arise.

Pros

StarChapter offers a robust set of features for association management, including membership tracking, event registration, website management, email communications, and payment processing. Once configured, it serves as a centralized hub for many chapter operations. Their customer support team is excellent—responsive, knowledgeable, and always willing to jump on a call to troubleshoot issues or help users navigate the system.

Cons

The learning curve can be steep, especially for new administrators. It is not always intuitive how pages, modules, forms, and website components are connected behind the scenes. Some settings can be difficult to locate, and making updates often requires navigating multiple areas of the system. The user interface could benefit from modernization and improved navigation.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EW

Estefania W.

Admin

Facilities Services

### "IFMA Chapter Executive Director / Administrator "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

June 15, 2026

Overall, I do like StarChapter. I especially like that everything is in one place. I like how easy it is for me to update the website and add/remove information. I wish the StarChapter team was more available to help with technical questions.

Pros

I like that you are able to send email to the members register to an event. I like it easy to update the website.

Cons

I don't like that it deposits the payment per day rather than by event. It makes it hard to balance our books because we have to approximately add the amount that was raised into the appropriate account. I also do not like that there's no way for members to have conversations on the member login area. It would be nice to have an area where people can communicate with each other, like a blog.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RH

Ricky H.

President

Law Enforcement

### "Satisfied Customer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 11, 2026

It's a good product. I like it overall. I wished there was a way to have the system generate a certificate of attendance with editable information.

Pros

The website looks professional and give me control of what is put on the site. I like the event management most of all.

Cons

That I have to update some items on the site instead of having StarChapter do it. Some items is more technical than I care to work on. When you click the attended button, it would be great to automatic renew membership.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Reasons for choosing StarChapter

I considered StarChapter to be more flexible for the price. The system seem to be better than what others I looked at.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/)

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