Barracuda Networks

Barracuda Email Security Gateway


4.5 / 5
85 reviews


Average Ratings

85 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Barracuda Networks
  • www.barracuda.com
  • Founded 2004
  • United States

About Barracuda Email Security Gateway

Comprehensive Protection from Email-Based Threats


Barracuda Email Security Gateway Features


Barracuda Email Security Gateway Reviews Recently Reviewed!


If you want secure Emails, This is for You.

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I worked in the hospital transport system during a time where electronic orders were becoming more and more necessary as patient census was up and the need for rapid and efficient transport was needed. One of the biggest security risks in any hospital database is patient information. With the increase of enforcement of HIPA and the frequent JACO inspections, emailing patient information in an unsecured way was not tolerated by hospital institutions. Barracuda would allow us to encrypt patient information in a secure format so it would be near impossible for the information to be intercepted by an unwanted party. I appreciated the ease of use as both the sender and the receiver of messages. While having received more messages then I have sent, you would receive an email with nearly no information on it other than the senders name, a link to an encrypted web page where you would log in and receive the message. At this point you also had an opportunity to reply to the message with the same type of security. This is an A+++ program and is essential to anyone in healthcare dealing with sensitive patient information.

Cons: I do not have much to say in regards to what I did not like about the software. The only thing I could think of was that it did slow down message exchange but was worth the security for the patient.

Capterra loader

Great way to get a better control of your email

Jul 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Set it and forget it solution for your email that will help you to significantly reduce amount of unwanted correspondence. Fully automated platform, automatic updates, self learning mechanism. Outstanding customer service and technical support, when you need them. One day I needed an urgent replacement of the unit, because mine broke. Replacement unit arrived in less than 24 hours! In addition, if you host your email in-house (MS Exchange for example), it will significanlty decrease load on your server, blocking all the unwanted messages BEFORE they his your mail server. Administration is very simple and flexible. You can create custom rules in addition to the automated scanning of inbound correspondence.

Cons: While automatic updates are convenient, there were a couple of instances, when the updates were corrupted, resulting in blocking all of my mail. Gladly, Barracuda technical support is always there for you, as I have mentioned. They were able to correct the problem within a couple of hours each time this happened.

Overall: Much lighter load on my MS Exchange server, full control of all the incoming correspondence.

USED THIS FOR 10 Plus YEARS

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: most junk mail never makes it to outlook, I can still review all the junk mail that comes through in case the wrong thing got categorized as junk. Easy to change it to deliver to my mail box, or delete. Easy to view it to determine if it is junk. NEW FEATURE at the bottom of the list of junk, just select, delete all shown mail. I do this for all my reception desk email. They have about 35-50 pieces of junk mail a day. I can pull a single piece of mail out, deliver it then delete the rest in a snap

Cons: they used to be slow to pull up, so I would hit delete on one piece of mail and ignore it for a little while opened in my browser until it loaded, that has really improved in the last few weeks. Also if you leave it open and ignore it after a period of time it logs you out so you have to go to the original and hit the link again. Truly minor for the headaches it clears for me. I receive 100+ emails a day I HAVE to read, eliminating a bunch really helps.

Overall: Many fewer pieces of junk mail in my outlook software!

Works very well at blocking and quarantining email spam.

Oct 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fairly easy to administer. easy to check if email from a specific user or domain is being blocked so it can be whitelisted. Blacklisting email from a specific user or domain is also easily done. We subscribe to Barracuda Energize Updates, which checks the Barracuda corporate site for the latest spam and virus rules, and automatically installs them on our Barracuda. Telephone tech support has been great at solving a couple random issues and with very quick response times.

Cons: Required some advanced initial setup configuration by a local Barracuda reseller. Have not really had any major issues with our unit.

Overall: An easy way to filter email spam and viruses, while proving whitelisting and blacklisting of specific users and domains.

Expensive product, when it works, it works well, beware when it does not.

Feb 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to deploy, and once deployed it is a standalone device that works as the filter. No resource drag on your other systems.

Cons: The hardware it sits on has issues. The first device I received would periodically freeze and had to be manually powered off and then on. There is no warning when it happens and there is no pattern. After several rounds with the tech support, they sent me a replacement. The second one doesn't freeze but sometimes will hold a bunch of emails in queue and not process them for no particular reason. Seems to have something to do with their energize updates eating up all the system's resources.

Overall: It was a replacement for a Cisco Spam Blocker/Ironport device. As far as a replacement, it works when it works.

Protect your server like no other, it works like a charm!

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We've had a Barracuda box for 10+ years and no other appliance nor software could match its performance. One, it was truly plug and play (unlike others). Two, their support/consultants are extremely helpful. Three, the comprehensive layers of protection are in a class of their own. There are many other reasons to list regarding what I like but those three alone are what make Barracuda our leading solution for defense.

Cons: No cons to list. However, if you're sending spam yourself - your efforts won't even come through as tests. That may be a problem for some but it's more of a personal issue due to their own marketing practices. You'll get what you paid for!

Okay experience with the spam firewall

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Easy to use. Enjoy the product flexibility with both public and private cloud products to protect both public and private cloud email servers. Supports non-Barracuda black and white lists as well. Has both virtual and physical solutions. Great technical support.

Cons: Physical and virtual appliances are expensive, but the spam and virus definitions subscription fees are the normal costs. They really have not improved the product much, and the email encryption is something that needs work (not easy to use).

Overall: It protects your email users from outside attacks and spam, but it really has been the same product for 10+ years, and I get better false positives using other open source anti-spam products today.

It is the best spam firewall I have ever used.

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a very user friendly and secured software. The authority gives updates frequently. It protects from common spam and viruses with cloud-based service that filters messages before they even arrive to the system's firewall.

Cons: It is a bit expensive for mass users. Barracuda does not block suspicious emails entirely rather sends them to a quarantine folder. Individual users can access quarantined email, which opens them up to the possibility of accidentally clicking on spam or downloading a virus.

Overall: It filters and prevents data leak. It shields against email threats. It prevents threats from affecting the network. It safeguards sensitive data. It really simple to use.

Security for your email like no other

Oct 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a trusted software for us which keeps our emails safe and separates junk emails from important emails. An amazing feature is the possibility to scan through junk emails at the end of the day in case an important email gets mixed up with junk ones. Tech support has been great as well, response was fast and concise.

Cons: Some important emails have been ending up in my junk mail for a few times already. I have made it a habit to check my junk mails in order for me to not lose any important emails. I hope that updates can fix this problem, it is really a bit bothersome.

I have used Barracuda's Spam Firewall 300 appliance for 5 years.

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product simply works. There are new virus/spam definitions automatically sent out multiple times a day. Firmware updates are very easy to install (and uninstall, if necessary). Users are able to modify their personal quarantine and white/blacklist settings to suit their needs.

Cons: The web management interface is rather slow to respond. They need some more advanced security functions built into the software. And the syslog messages generated by the appliance are difficult to translate (and their is limited documentation from Barracuda).

Great value for excellent protection

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how simple this system is to use. Additionally, it just works. I haven't seen a piece of malware slip through and the false positive rate is relatively low. The added ability to encrypt email with keywords or by it identifying protected information is a wonderful addition.

Cons: The only issue I've had with this is that we get no notification when emails are automatically encrypted based on protected infomation, so we cannot notify recipients that aessage will be encrypted and occasionally it's a little sesnitive to information it determines as "protected".

Overall: This software helps us maintain HIPAA compliance when sending information, and keep our infrastructure secure by blocking all spam messages.

Capterra loader

The right tool for the job

Aug 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Barracuda Spam Firewall simply does what it is supposed to do -- it stops spam. Since implementation we've seen a significant decrease (to less than 2% of all attempts) in spam getting through to our users.

Cons: The user interface is slow and sometimes hides options in strange tabs (for example, Administration vs Advanced Networking -- why not just a single "networking" tab where you can do it all?)

Overall: We used BSF to reduce overall spam e-mail and improve network security; it has accomplished those goals.

Great Spam Firewall

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the software will allow you to view without opening the email within you system. This makes it easy to find out if it is phishing or not. I also like the whitelist feature that will allow you to let them know if an email should come to your inbox or not.

Cons: You only receive an email once a day about spam mail. If something is really important that could be in your spam box, you must wait to see if it is there or not.

Overall: It allows you to review the spam before it is deleted

This application is a must-- Keeps me 100% protected from spam & spyware.

Dec 13, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that this program not only protects my email from spam, but in addition to that, spyware too. I can honestly 100% say my email has been clean and protected since beginning the use of this software. Threats are identified and quarantined as quick as they come in. Blocking sites is as easy as one click, and the program even offers training videos which make it incredibly easy to learn to use.

Cons: If something is blocked unnecessarily, it is difficult to unblock the site which only has happened once, but no longer is an issue.

Overall: I would not feel comfortable opening up an email without using this software.

Capterra loader

No problems after 4 years

Feb 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Barracuda seems to do a fine job filtering out at least the obvious threats. I haven't had any major problems with it in the 4+ years my company has used it.

Cons: It does not detect phishing emails very well. I would think it would be able to see that an email had certain traits, like being non-personalized, very short, containing a link, and sent from a Russian email address and filter it, but I don't think it can do that.

Easy to use admin portal and great customer service

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Anything to do with Barracuda will have quick and knowledgeable support team

This product works great filtering out spam and unwanted emails

Allows for users to manage their own whitelist/blacklist

Cons: This product has not given us any issues since we implemented it 3 years ago

The Outlook Add-On is a nice feature allow us to submit samples of spam emails directly to Barracuda for analysis

Proven Spam protection for your business

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been using Barracuda SPAM Firewall for a number of years. Very happy with the results. It scans emails and incoming files. The firewall connects to the Security cloud which guarantees the most up-to-date protection.

Cons: After every Barracuda update, the Barracuda Spam Firewall would stop us from using the internet. Quick fix for that - turn off the unit and turn it back on.

Great customer service and spam filter.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The support is very knowledgeable and is very quick to help out when needed. My spam and unwanted emails are successfully being filtered out and it makes my inbox so much more manageable.

I like that I can customize the filters.

Cons: I haven't had many issues but it did take a little while to learn everything that the program has to offer. I love labeling spam emails.

Capterra loader

Great support and easy to use interface

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They have a very robust online interface that allows for customization and if you need supoort they are there to help. They are very knowledgeable and are easy to work with especially it you are not an IT professional.

Cons: The plan we have is a 5 year commitment and it is fairly pricey if you don't need all the features available.

Overall: Spam filtering and email management from anywhere.

Barracuda is a little too strict on spam

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like that this software removes spam from your email account. Its nice that it takes most of it away.

Cons: What I like least about this software is that while it does filter alot of the spam emails out, it also catches alot of regular email. So then you end up having to double check your junk folder to make sure you havent missed anything important.

Capterra loader

We use this for all of our email and our customers hosted email

Feb 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is pretty effective at reducing spam

The blacklists and whitelists are easy to modify

It is easy to manage several different domains

Support is really good

Cons: The appliance can be slow when looking through spam history

It can be a bit difficult to figure out why exactly something was blocked.

The filter levels can be a little confusing

Capterra loader

Saves me a lot of trouble

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Barracuda is easy to set up and junk mail/ spam never gets into my email. It gives me piece of mind and allows me to feel secure when working off our servers.

Cons: The price is high. It took a bit of research before taking the plunge and buying it. Well worth it though.

Overall: Security and peace of mind knowing my computer will not crash due to spam and malware.

Continual screening of emails for spam and malware.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has drastically reduced the bloated, spam filled inboxes of all our employees and the wasted time dealing with this issue.

Cons: No real complaints, not easy to access, but it should only be accessed by a minimum of personnel so that is a non-issue.

Overall: Continuous tangible reduction in BS emails that reduce productivity across the workspace.

A reliable spam filter, which performs well.

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and reliability, the support has always been pretty good.

Cons: Lack of SNMP support on our model, but this is available on the higher level models

Overall: We have used the Barracuda Spam Firewall for many years, starting with a hardware appliance and moving to a virtual appliance. It has always served us well, providing a good level of spam and virus catching.

Capterra loader

Great multi tenant span filter

Apr 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Works good, can be setup for multiple domains and tenants, does email encryption too. Been using for many years.

Cons: My one hang up is that if you want to send encrypted mail, the domains cannot be on the same spam firewall. We have to have multiple virtual appliances for customers who send encrypted email to each other.

Barracuda is fantastic for taking preventative measures when blocking or allowing emails.

Oct 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it gives us the ability to whitelist specific email domains, or to block such email as spam. We can see what was blocked with ease and even re queue emails if needed.

Cons: Sometimes it is a little hard to navigate such as when placing an email address on block or whitelisting for a specific domain.

My university's email utilizes Barracuda Spam Firewall for our email server.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Barracuda Spam Firewall keeps hundreds of emails from overflowing in my inbox. It does a good job of sorting through "junk" and unknown senders.

Cons: I still have a junkmail, so I go through multiple inboxes a day to sort through emails.

Overall: simplicity, ease of use, efficiency

stops 99.9% of all spam for our company

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of operation and great support. regular visits from Barracuda as well as wonderful phone support

Cons: i cannot think of a single issue we have had that was not handled in a timely manner. Even when one of the appliances acted up there was another delivered within 8 hours.

Overall: makes my job and the security of our company easy.

Pretty easy to use and fairly effective too

Dec 09, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of usability along with the fairly accurate screening makes it a decent solution for spam filtering.

Cons: Occasionally it is necessary to alter settings or tweak existing ones after a spate of new spam suddenly starts appearing

Overall: It works well behind the scenes without being too intrusive.

Barracuda Email Security Gateway

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Barracuda is a great company with a reputation of building products which do what they were designed to do. The email security gateway is great. Easy to configure, easy to use. The virus scanning feature with sandbox is fantastic. Questionable emails are placed in a sandbox, exploded, and reviewed for behavior. Makes it easier for the IT team to sleep at night.

Cons: None that I can think of. Product price, configuration, management are great.

Overall: We dumped our email security appliance, not Barracuda, and moved to the cloud based gateway and it was 1/4 of the price for what we were paying for.

Capterra loader

One of the best spam solutions to date

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: This appliance has all the bells and whistles of most spam solutions, however, It also has an abundance of advanced in depth features too.

Cons: The price to buy in I feel could be a bit lower. If you go the appliance route, you are looking around a 3 - 10k buy in.

Capterra loader

Worked great when I used it.

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: One of my previous schools I worked with was targeted repeatedly by spam, fishing, and malware and they actually purchased this software to stop the spam train from exposing out teachers. It worked great for me, reduced spam almost entirely without having anything important filtered out like many others.

Cons: Honestly, I liked when we used it, I wish my current school had it currently, but what can I say. The biggest concern for my field is the pricetag and I'm not sure if they are competitive enough, that being said, it does everything you need it to do.

Personal email

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Barracuda allows me to filter through unknown senders, but not junk mail. It scans the difference between spam and a new sender.

Cons: I have to check multiple inboxes and be redirected to Barracuda's website in the event that an email is not spam.

Gets the job done

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Able to black list spam and and key words in subject line. very handy for our company. sends alerts of potential spam

Cons: not good at handling large volumes of emails all at once. think it can only have 750 emails sent at a time.

Haven't seen spam since!

Dec 14, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This product is extremely easy to set up, use, and understand. Not only is it user-friendly, it also does an outstanding job of keeping my emails safe. I also really like the automatic updates.

Cons: When reading the detailed reports, it almost makes me worried to see how much is out there that potentially could have harmed my computer.

Overall: Keeps my computer safe and keeps me worry free!

Barracuda review

Nov 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It has an easy login process. Rarely have to change passwords

Cons: When replying to an email, the reply is difficult to see. It becomes jumbled.

Overall: It does the job of securing documents within the portal.

Great software that allows users and admins to access and setup various settings and modules.

Apr 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Great algorithms that stop 99.9 percent of all spam that we receive. I work for a copy that recently added this service and it's so much better than what they previously had.

Cons: A little pricey for and sometimes not intuitive when setting up certain features. Front end users have limited abilities to change the way the back end works.

Secure Email Option

Jun 19, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The HIPAA and FERPA compliancy, allowed multiple entities to communicate with one another without the worry of compatible platforms and downloading different products.

Cons: Was not able to forward emails. Had to save the email as a file to the desktop in order to forward onto another user.

Overall: it met a requirement that I needed to fulfill.

Great software that is easy to use

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is great for filtering out unwanted spam. You can easily search for keywords to block, block from specific regions, block languages - the options are plentiful.

Cons: I do not really have anything bad to say about this software. It did everything that I needed it to.

Capterra loader

Great anti-spam Software

Mar 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has a beautiful separation of black and white lists where you can filter the spam within levels. Great to keep your clean mails separated from junk mails.

Cons: At times the spam mail detector can be inacurate, making you have some junk mail it didn't detect so you have to be very specific with what should be detected

Overall: I had a great experience with this Software, now I don't have to worry about separating my junk mails from actually important work mails.

Protection of email and spam filtering.

Jun 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great at filtering and removing spam from email mailboxes. Can be customized and allows for personal acceptance of certain addresses.

Cons: Sometimes will block emails from outside organization quickly, but can be adjusted and allowed on safe sender lists.

Great Firewall and spam protection

Aug 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the original spam and barracuda firewall protection software programs. Easy to use and maintain

Cons: Not much to say here. I actually had nothing bad to say. I guess price is always a issue but I understand why they charge what they charge.

Barracuda Email Security Gateway

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: This has blocked all of the spam email and emails with potential viruses since we signed up as it should.

Cons: Could be a little more user friendly, and would prefer to get notifications when something is blocked rather than just once a day, but overall is a good product.

Overall: This has blocked all of the spam email and emails with potential viruses since we signed up as it should. It does block some that should not be blocked.

Capterra loader

Best software a network security guy could ask for,easy lean and efficient

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It really helps you monitor what users are up to .Securing internet using SSL interception. It is affordable.

Cons: It takes time before it boots up and sometimes it freezes your machine.The user interface needs to be tweaked just a little bit.

Barracuda is the best

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: What I like most about Barracuda is that I don't get any spam! It keeps our server super clean and free from spam.

Cons: I do not have any complaints about Barracuda because it has server us so well. Nothing gets pasted Barracuda.

Easy to Use and Navigate for Spam Filtering

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the filtering options provided on Barracuda. We were hit with a string of spam that were confusing staff members as they thought they were legit emails from our Accounting Department. The content filtering allowed us to add the verbiage to block from the body of the emails, regardless if the sender changed email addresses. Very useful and easy to block unwanted emails.

Cons: For some reason, not all SPAM emails get filtered correctly. Even though the product is easy to use and we have it implemented, it seems as though many spam emails still get allowed. Additionally, even though the content filtering is awesome, it is very picky and will block your legit emails if any of the verbiage is slightly located.

Blocks what it's supposed to, not what it isn't.

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that Barracuda will show you what has been blocked, and you're able to whitelist it if it shouldn't have been blocked. I like that you're able to see what messages have been quarantined without ever having to click on them. It's safe and protects our company from phishing and spam. It's not something you have to think about, it's just in place and does its job.

Cons: I know there are some things that slip through the cracks but for the most part the filter catches what it needs to!

Overall: Protection and ease

We have used Barracuda for a number of years to scan email and it has been a great success.

Apr 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: For the most part it is setup and forget. It scans email and attachments well and I haven't seen many false positives. It updates to the cloud as well as user spam settings. Great product.

Cons: Our appliance seems to run slow at times but the processor isn't taxed. Sometimes the interface can be cumbersome to remember where options are.

Once the end-all for Spam Firewalls, now just meh

Apr 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Barracuda was once at the top of the game for spam firewalls. The hit rate was great and false-positives were minimal. The user interface is okay.

Cons: Oh how things have changed. We started having issues with many false-positives and letting a lot of spam through. No amount of tuning helped, and support was not too responsive.

Nothing Got Beyond Barracuda

Oct 04, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: it was very secure as in nothing seemed to leak through

Cons: sometimes even what i whitelisted wouldn't show up in my inbox

Barracuda Firewall is a great asset in our line for prevention of unwanted spam.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Barracuda Firewall is a great asset in our line for prevention of unwanted spam. We have several accounts who need to be spam-free, and the tool is easily utilized to assist them in this endeavor.

Cons: The platform is a bit clunky when narrowing down to a sub-account, but otherwise it is easily navigable.

Does a great job protecting e-mail servers

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to setup and does a great job protecting our e-mail servers from spam, virus, and phishing attacks.

Cons: The price is a bit steep, especially for smaller companies, but we think it will pay for itself in the long run.

Overall: It does a good job protecting our servers without a lot of fuss.

As a long time Barracuda customer - Its hands down the BEST Spam Firewall you can get!

Jan 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to configure - works right out of the box with minimal setup. Very flexible in how tight you want your spam filters. VERY few false positives!

Cons: If you're not in the interface everyday - you'll forget where things are - some things are not intuituve.

Overall: Reduced spam and malware entry into our company!

Capterra loader

Just tad expensive

Mar 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It's gotten very simple for me to work on my emails without the spam. The software doesn't come cheap but considering the features it offers and that many emails can be used simultaneously, it is something amazing.

Cons: As I mentioned, the cost is really high so it's not at all recommended for small businesses or individual clients to go through with that. You've also got to check your spams every once in a while for something important.

Great product. Very flexible.

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product has adjustable levels of spam filtering and helps keep our personal information out of the hands of outside people.

Cons: This software can flag stuff that isn't spam as spam. Thus when it does this we have to go pull it from the filter.

An Excellent Product for Removing Spam

Jul 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Found the interface intuitive to use and through use have been able to drastically remove spam that is reaching end users.

Cons: Every version has all the same features present but with new iterations you need to relearn the interface.

Overall: Easy to use interface to help eliminate spam and viruses.

It's a clean UI, and for the most part self explanatory.

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The UI is clean. You can view all the emails that go through it. And you can mark any that don't get marks as spam, as such.

Cons: It sometimes marks legitimate emails as spam and blocks them, for which, the email addresses can just be added to a whitelist.

Capterra loader

Best next generation firewall

Mar 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Provides a great deal of awareness on the users entering the system and hitting an application. Really allows you to monitor what is going on and what users are doing

Cons: There is nothing much to dislike about it. You get almost everything you need from a firewall. Once we lost some features after installing an update patch

Overall: The Barracuda Spam Firewall provides spam filtering and email attachment malware filtering.

One of the best

Apr 05, 2018
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Barracuda Spam Firewall does an incredible job of reducing 1,000's of daily SPAM emails to only a few.

Cons: Making changes to MX records is straightforward for IT professionals but should not be attempted by individuals who don't have a clear understanding of the process.

Good, but not great, Spam Filter

Mar 22, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Price is reasonable for what you get; interface is smooth; easy to use; support is very helpful. I think with more training some of the spam that is getting through could be cleaned up for my business. The firewall has many options and features. The interface is complex.

Cons: No content filter - this software filters inbound or outbound messages only. It definitely takes some time to adjust and customize.

Capterra loader

Well provisioned enterprise email security software.

Nov 02, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Protects users email accounts from security concerns. Allows users to utilize multiple email platforms to access but to do so safely.

Cons: Can make accessing email from abroad difficult.

Barracuda covered a lot of features in a single product

Mar 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked how the appliance have many features to protect against SPAM and viruses.

A lot of features and options are available

Overall: it's great for small company to protect on-premise email system

Does what it says on the tin

Nov 06, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and navigate, allowing you to find everything that you may be looking for without problems.

Cons: There is nothing I dislike about this software.

It is OK

Oct 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The UI of the appliance is very well designed, making it easy to navigate.

Cons: Barracuda misses a lot of spam, as well as falsely flags a lot of emails. I know that spammers get creative, but some things that should obviously get blocked instead get through.

Love this product. Would not use any other EVER.

Jul 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: On boarding is seamless. Easy to use and understand and educate new employees on sending encrypted emails,etc. We often use encrypted emails to send and receive information and the process of sending and gathering that information is easy.

Cons: There is nothing negative to date that I can think of. I have had no issues with this software nor heard of anyone else having issues either.

Our company has been using Barracuda for Spam filters for years

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Barracuda Spam Firewall Software performs as advertised. The filters on our email keep out sales emails, spam emails, and other junk that wastes our employees time. We also are able to keep our work emails free of lewd content.

Cons: Barracuda will sometime send new clients emails with files attached to the spam folder. You can locate the files but it happens more than I would like.

The system stops spam

Jan 18, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: The system stops spam,and the annual fee is not high for updates to the firewall. Customer support is fast

Cons: The interface is very slow and customer support only solution is to buy a new model which cost money.

It does exactly what you want it to do

Dec 12, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Customizable to your needs and very easy to work with. It was easy to install and setup. Haven't had any issues.

Overall: It can almost give you too much information and you really know what is truly going on in your organization.

Good product

Dec 08, 2016
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I have been running this spam filter now for a few years it works well at its job. The only improvements I can say it needs it the hardware could be better it gets very slow quite often and overwhelmed during peak periods.

Does its Job

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used this a few years back and it was very good at minimizing the amount of spam getting through to users. Compared to other SPAM filters Barracuda was very fast at scanning emails.

Cons: I didn't like that it wasn't very user friendly and had a learning curve when it came to fine-tuning the filters.

Overall: Good Anti-Spam device

Brilliant

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Not does this only do inbound email filtering but outbound as well! We had a very technical demonstration to show us around the UI which again showed us a number of benefits.

Cons: The only bad thing about this software is that it is so costly! A more simple version of this software would do the trick.

Overall: Brilliant but too costly.

The product we provided for our customers

Jun 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Great way to limit the spam and suspicious email coming to our users. Would catch some emails that were good but provided a way to write rules for specific emails or domains.

Cons: Customers were annoyed to call us for emails they expected but other than that it did its job for catching bad emails.

When using Firewall word i know Barracuda Spam Firewall.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: most trusted and secure firewall in internet, digital world have many security vulnerability but Barracuda Spam Firewall secure all them

Highly configurable spam firewall

Feb 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is a good spam filtering engine, highly configurable and relatively easy to use interface. Customer support is good as well.

Cons: There is room to improve the UI / UX. Configuring and learning can get a bit daunting - but their customer support can help you with that.

A great tool to have

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It does a great job. Certainly has some really cool features such as the ability to view without opening.

Cons: Scalability is an issue here for sure. Hopefully team would come up with dealing with large volume of mails in one go.

A great Spam Blocker

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software blocks most spam and is easy to add other addresses to the blocked list. Filters are good.

Cons: This software is expensive, especially if not all features are used. The contracts can be long as well.

Overall: I don't have SPAM clogging my inbox

Barracuda review

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great anti spam and phishing software. It has vastly cleaned up our inboxes.

Cons: It will send emails to you that show what it blocks. I just mark them as spam.

is an easy one software and helps you take care and organize your email or your company's email

Apr 03, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: is one of the most up-to-date software regarding the protection of emails, its price is reasonable for the usefulness that is usually

Cons: Sometimes this software makes it impossible for us to use the internet, this happens with each update, and does not have a filter for the messages, which makes it problematic to look for a specific message

Capterra loader

Great anti spam performance but at a bit high price

Apr 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good anti-spam performance with high class emailing security. Top notch detection rates, Easy deployment. Overall a good security appliance.

Cons: There are not many significant cons as Barracuda is a popular service in the field of security detection and analysis and the spam firewall is no exception but what I feel is that still the price is high and should be made lesser than what it is currently.

Overall: A good tool for email security and high spam detection rate.

Good support - ok product

Apr 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Comments: Spam firewalls are hard to review, the all have their pros and cons. Barracuda's isn't bad, but it's not great. Support is good, rate of new features is a bit slower than I'd like. However, we keep it around because it works. The hardware is rock solid and doesn't cause any issues.

Great tool that saves many headaches

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Likely

Pros: Great package that saves me from being bombarded by garbage emails on a daily basis. Very easy to use with a simple, customizable, and user friendly interface. It's one of those that you barely notice is there, but would REALLY notice if it wasn't.

Cons: Price is a bit steep, but if you're in a larger company, it's worth it. Can slow down a bit at times, but overall my complaints are minimal.

Good product

Jun 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Likely

Pros: Easy to use. I am a user on our platform and the software doesn't interfere with my work. Nice alerts when ready to update or clean.

Cons: There is nothing that I do not like about this product. As I said It is pretty great. I am a user, so there are some things I am unable to comment on like price and ease to instillation.

Capterra loader

My experience - Barracuda spam firewall

Apr 17, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Very good price comparing to other similar softwares i've seen before.

I love the user interface as well, pretty simple.

Cons: Although it's a spam firewall it can't help and protect you that much, at least that's what i've noticed.

very useful software

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: filters out almost all junk mail, it really does do a fantastic job cleaning my inbox. its also pretty painless to figure out and use

Cons: sometimes a little slow, will log you out, freezes a little, but all very minor issues that rarely happen

Capterra loader

It is a software useful

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: This software reduces considerably the spam. It does a good job cleaning Inbox. It is very easy to use.

Cons: Barracuda spam firewall is sometimes slowly, and freezes a little. Also this software is very expensive.