Who Uses This Software?

Replicon TimeBill enables hassle-free project time tracking, eliminating billing errors and inefficiencies, and helping you improve cash flow with faster billing cycles.


Average Ratings

310 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $16.00/month/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Replicon
  • www.replicon.com
  • Founded 1996
  • United States

About Replicon

Replicon TimeBill is a hassle-free solution that allows you to track up-to-the-minute project time and efficiently manage your resources, projects and clients. No longer will project managers make blind decisions; real-time project status enables them to be proactive, addressing problems before they become major issues. More than 7,800 customers including The Wallstreet Journal, RBC Financial Group, HP, Compaq, AT&T Wireless, Sony Music and Charles Schwab.


Replicon Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

Replicon Reviews Recently Reviewed!


Project office manager

Apr 28, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It covers most of the things we need as a company in our business, that we are efficient.

Cons: When I want to put some hours of our consultants from one project to another after it was already invoiced, I have to delete these invoice, so I can open timesheet and put hours on some other project, because the consultant made a mistake when he/she was writing hours in it.

Overall: I was at the implementation of the Replicon, we are using Timehseet modul (with Payroll, Invoicing(, Expense modul Time off modul). We are using it for collectiong monthly timesheet hours and send it to our customers for the approval, we are using it for invoicing to the clinets, for preparation of the reports for salaries, for stimualtions that our consultants get based on the invoiced hours they wrote in the Replicon. Ozur consultants are also managing their expenses in Replicon, where me as Project office manager approved them in I see, what we have to invoice also to the clinets. Our consultants also carry in their time off, which we are also managing entirely through Replicon. Our Management are Supervisors and they are approving timesheets weekly from their consultants. Replicon really helped us managing and improving the visibility over the company work, budgeting and efficiency. I am also preparing monthly the profitabilit reports for our projects that we are managing, through different reports that I get from Replicon.

Recommendations to other buyers: Maybe there could be one of the reports, where all the parameters could be included, just one. Because now it depends, which report template you choose, so you get just some of the parameters that are on the invoice. One reports could have all the parameters included.

Vendor Response

by Replicon on May 04, 2017

Thank you for your valuable feedback Irena. Your Account Manager will get in touch to discuss on how we can set up the report to make it easy for you to audit.

Useful full-functionality timesheet system

Apr 16, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Web interface, granularity of project specification, full workflow from time submission to billing, auto-save when you forget to press save(!)

Cons: For long and complicated timesheets I would like a useful search

Overall: We use the Replicon system to record all time spent by most members of the company. It has a web interface and everyone in the company has a logon. Each department has an admin user who can assign people to projects. Projects can be set up by admins, and users log time against each project. At the end of each week/month every user has to submit their timesheets, and anyone who does not receives an alert that their timesheet is overdue. It is also possible to configure warnings that the deadline is looming, which we find very useful. After submission all users' time is submitted to the relevant project manager/owner, who then approves or rejects the time.

Projects can be subdivided into many categories and sub-categories, and each can be marked as billable (or not) and different billing rates can be specified. Admins can allow or deny time entry for their projects and also set time limits, whereby no time can be added to the project after a certain date. All approved time is totalled up by the system and forwarded to the finance team, who can then use the system to prepare bills to send to customers. The Replicon system allows this to be run smoothly and we are very happy with it.

The web-based interface means that it is available everywhere and so no one has any excuses to not filling out their time.

There is also a facility to manage annual leave but we have not used it so cannot comment on this.

Overall I would recommend this system.

Vendor Response

by Replicon on April 17, 2017

Thank you Geoffrey for taking the time to provide your feedback about Replicon. I'm looking into your query regarding the quick search feature on the timesheets and will get back to you.

Replicon's TimeAttend makes online timesheets convenient, easy and quick!

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have no complaints about Replicon's TimeAttend. It's SO VERY easy to use, that I could have taught myself! However, there is a "Help" link to learn more about it if I wish. Replicon allows me to enter my hours worked on a daily basis, approve/submit once per pay period, and see when my manager has approved my time work. It also allows me to request vacation with very little effort. I can request less than a full day, and opt to add a reason. It permits me to request multiple days off with one effort -- unfortunately, not all Time & Attendance systems provide that option even if two vacation days are consecutive. Replicon also provided us a brief "trial" that permitted me to test it to see firsthand the ease of use, how easy it was to provide the approval as a supervisor, submit my own time worked, etc.

Overall: It met our company's needs by providing an accessible online tool (computer and mobile phones) to quickly capture time worked on projects; it allows our employees to differentiate time worked on billable projects vs. overhead, etc. Replicon's TimeAttend quickly produces reports that show paid time off (used and available), overview of hours worked each pay period by employee, etc.

Vendor Response

by Replicon on February 16, 2018

Thank you for the feedback Jill.

Replicon greatly improved our project visibility and made it easier for users to report their time

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of adding/updating projects including use of import tool, control over which users can charge to which projects, the ability to force users to report time against tasks (when needed), the clean and user-friendly interface, and the ability to integrate with SAP Concur to pull in expense and invoice data. This last item is an important one for us, as we have struggled with how to report progress of projects including time spent against projects and expenses/invoices billed against projects.

Another big one is the excellent customer service. The team is very friendly and responsive, and most of my requests have been answered/resolved in a short amount of time.

Cons: Not much that I don't like, but I would like to see more simplicity in the use of reporting templates. Each template has only certain available fields, and it can be hard sometimes to find the template with the right mix of needed fields.

Overall: User interface is clean and friendly, so it is less of a burden for users to enter there time (which is often the last thing they think of). Now we can quickly generate reports to perform analysis of projects, which is helpful for planning new projects. It is also integrated with our SAP-Concur system, so we can see all time, expenses, and invoices billed against projects, giving us true visibility into our projects.

Replicon Customer Support is Fantastic

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Comments: Replicon is a solid company with very responsive and individualized support that fits our company well. We use the software for time tracking, resource loading, and numerous reports for the many projects worked within our company. So far, it has integrated well with our internal invoicing and payroll software. I have been impressed with the immediate solutions I receive when various issues arise or the assistance in solving a need for various project requirements. If a solution isn't found immediately, Replicon's support personnel are very thorough to follow-through and make sure the needs of our company are met if at all possible. In most cases, a solution has been found. Thank you Replicon Support Team!

Pros: Customer Support is very good. Very timely, responsive, and availability is great. This software works well for tracking numerous projects,employee time detail, and resources.

Cons: There are some issues from converting to one version to the next generation that are still work in progress to get performance up to what it was. However, the new gen added some wonderful features, so it was worth the trade off.

Great useful software. Be prepared for a long implementation cycle.

Apr 28, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of report generation allows us to track our labour cost per project much closer than we ever have. Scheduling 300 people, and replacing people on the schedule, is much easier than our previous spreadsheet method.

Cons: The implementation process was extremely frustrating and took much longer than it should. In tow separate implementations, the project manager changed part way through the process. The project managers don't appear to be very knowledgeable about the client needs. For example, we had to do all of the research for holiday pay rules by province. This is something that should be baked into the system. For expense reporting, we had to do the research for the sales tax formulas. We would also prefer paying on a monthly subscription basis as we do with most other software, however Replicon requires an annual payment up front.

Overall: Ease of scheduling taking less time to do it. Able to fine tune our cost structure due to the instant knowledge of the daily labour cost of a project

Vendor Response

by Replicon on May 04, 2017

Thank you for the feedback Chuck. We've shared the feedback regarding implementation to the relevant team. Your Account Manager will get in touch with you to discuss.

Good timekeeping system - DCAA Approved!

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Highly recommend this system overall.

Pros: This system is easy to use, allows for custom and preset charge codes. Things like holidays can be preprogrammed, but custom codes for special project can be added at any point. We also use Replicon to put in expense reports and get 2 tiers of approvals for expense through the system as well. They have recently added a good mobile feature as well for people who are at a customer site all day. Allows for notes each day for time charged, as well as reasons for any hours that may change.

Cons: Mobile Application for time card requires you to download another app on your phone. You can also go through web on your phone, but the website loses its formatting and its is a bit challenging to do on your phone. Maybe it is how we set ours up, but any leave you take pops up as holiday and you need to select PTO from the drop-down, I wish it was the opposite.

Overall my experience with Replicon has been positive; we rely upon it extensively.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Strong, reliable audit trail

-Backend database; SDK with newer G3 version allowing a customer to easily create their own data warehouse

-Good customer support

-Visually pleasing front end interface

-The front end user interface is easy to use

-Ideal timesheet platform for consulting base customers; you can easily set projects; restrict users etc

Cons: As an administrator, I didn't have any major issue with Replicon . I often found the amount of functionality a bit overwhelming particularly as we switched from G1 to G3. The one con I had was the connectivity with Replicon server (not on our end) it would discount and go offline once in a while, this would often frustrate the user who is trying to update their timesheet. Also, switching been the Admin tabs was slow. It would take me a while to simple set up a new user.

Overall: As an engineering firm, it tracked all hours worked either billable or non-billable. This information then translated into many SMT reports and allowed the project managers to control and monitor their respected project.

Effective tool for tracking time

May 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The main time-sheet is very straightforward to enter time records into. We use the reports heavily as well (see comments below), as well as tracking progress on specific projects and tasks.

Cons: Reports are limited in that you cannot setup a fiscal year for reports to divide by fiscal year quarters. Nor is there a nice way to export the data into our own in-house reporting tool to synchronise with other accounting related reports. We have some project check point reports that we have run 3 separate reports in order to get all the data we need, which is annoying but not the end of the world.

Also, the holiday calendar requires each holiday date to be entered manually instead of standing rules.

Overall: The Replicon Web Timesheets helps us track time against the projects, as well as track R&D activities, and provides productivity metrics for our team to use to self-improve our business processses.

Replicon Review

Aug 08, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Replicon is exactly what it needs to be. It's a simple and easy to use web based timesheet, expense and time off tracker. Nothing glamorous here just simple and effective. One of the features that I personally love is the ability to see and track other people's time off within your organization. It has helped on more than one occasion when trying to plan meetings or coordinate schedules with multiple people who may or may not be out of the office.

Cons: One small aspect that could use some improvement is in user's personal setting and in particular notification settings. As of right now there doesn't appear to be any way for a user to be able to set or adjust their notification settings. It's a small complaint in the grand scheme of things and definitely not a deterrent from using Replicon as a timesheet solution.

Replicon Timesheet Use

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The methods to enter time and create new charge codes and related tasks are intuitive and straight forward. The ability to easily identify resources for charging specific codes and tasks is a powerful feature that allows us to track, in detail, what activities are being executed. The reporting features and the ability to filter on any of the reported fields provide the right level of detail and the generation of the report data for large data sets is fast. The timesheet approval chains are very flexible and provide the ability for multi-level approval.

Cons: I have nothing negative to say about the timesheet software and its capabilities.

Overall: Customer support is excellent. The tools are easy to use and provide a great deal of flexibility that allows our company to track in detail what our employees are working on.

Modern user friendly time tracking

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: This is a very well executed time sheet tracking system. I'm not sure if there is a mobile solution- but that would be equally helpful. Two functionalities that wold make this into a full service portfolio management resource tool are: 1. The ability to perform scenario analysis: given different project durations and starts, what is the overall demand forecast? If postpone a project, if we shorten one, what is the impact on overall labor demand? 2. We need a way to translate demand forecast by project deliverable into the calendar. The deliverable is a discrete line item in a schedule to which a number of hours from diff. depts. are needed to complete. Project Managers and schedulers typically think of the hours needed, by dept, to complete a deliverable. Given the dates over which this work spans, the system would automatically distribute the hours across time. As it stands now, when we want to do allocations, as forecasts are called in Replicon, we need to calculated exactly what months in the year the labor demand is. This is cumbersome and should be automated.

Pros: Easy to use, easy to add tasks, UI is pleasant. Able to be part of an org's SSO. Easy to manager users, tasks, etc.

Cons: Unable to perform scenario analysis. Another functionality that doesn't exist is the ability to easily convert demand forecasts based on project deliverables to months.

The Replicon experience is a refreshing one.

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, great report capability. We use this software to help in estimating projects for Engineering time. All users can write notes in their daily entries to describe any problems they encountered in doing their projects. We can later run reports to review what went right/wrong on projects. The reporting capability is unmatched compared to other time keeping software.

The customer response team is great, they get back to you quickly and are very knowledgeable about their product.

Cons: I really do not have anything negative to say. One issue is if yo u have time charged to a department and the department is no longer needed, I have not found a way to delete it from view, it simply is light gray in color.

Overall: We use it to track hours spent on projects versus the budgeted hours

Replicon has totally transformed the way we track our employee time in order to invoice customers!

May 03, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was super easy to implement and all staff, regardless of computer skills, we quickly able to begin using the software. The summary reports run each month make billing fast and efficient. And the ability to obtain a quick summary of hours and expenses for any project, at any time, for any duration was something we were never able to do before. When our Clients ask for an update, we can quickly provide them with a professional looking summary report.

Cons: Honestly...I know we are using only a fraction of what this software is capable of. I wish there was an easier way to determine what other tools may be helpful to us and to quickly learn how to implement them.

Overall: Saves me a ton of time every month with the benefit of being about to run summary reports at any time for any reason.

Robust yet flexible

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: With the ability to add custom fields and subsequently sort and report on any of these fields this tool is outstanding.

Pros: Ability to makes changes pertinent to our business model, even if said models evolve quickly. Using estimated hours/estimated costs for project management, customer billing and budget-based execution is something not found in some of the competing products.

Cons: Reporting engine is pretty robust as well, but would significantly benefit from greater control, categorization and scheduling. Although this is not a payroll system replacement, a few additions in this direction would be beneficial. The ability to calculate and categorize premium time (OT, Comp, Credit earned etc.) would benefit institutions that book these entities differently to offset future clearance.

I find replicon very user friendly generally

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it you can keep all info in the one place (timesheets, expenses, time-off). As an administrator, I find it easy to navigate between user profiles and to configure most settings. Customer services are always on hand to answer any queries and their response turnaround time is very good.

Cons: the reporting function can be a bit complex at times esoecially when trying to create customised reports. Also, the way you add clients to a user timesheet is a bit time-consuming as you first need to go into each specific client & project before you can add the user's name to it. It would be easier if you could have a client list in each user profile and you could simply tick the names of the clients that they need access to (not sure if that's doable of course)

Easy to use. User Friendly. Great Support. Makes payroll very fast and accurate.

Jul 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: As I've said before the best thing about this product is that it saves payroll a huge amount of time, which for a business could mean many things, from becoming paperless to saving general costs across the business.

Pros: The best things about this product is that time sheets are processed by the individuals and once approved we in payroll can run a report to download the information we need. From there we can import the data into our payroll software in very fast and accurate manner. Doesn't take long at all compared to the old days where we'd have piles of paper time sheets, and we'd have to manually input them. Now the individual spends a min a week filling in their time sheet online.

Cons: There really isn't many cons. All I'd say is that every business is different and it could take up to a year to have it doing exactly what you need. From permissions to how it extracts to your payroll. Once you have it how you want it you won't look back.

HR Generalist

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the feature is easy to navigate, whether the user is an employee, supervisor, or administrator. As an administrator, the "proxy' feature is invaluable because I can see what the employee sees as I try to troubleshoot the situation. I also like that all the various time off accruals can be viewed easily on one page. I also like that there is an app that goes with the system.

Cons: While I think Replicon has a responsive and knowledgeable support team, it can be frustrating receiving 3-5 calls about the same ticket - even after the ticket was marked resolved. While I appreciate Replicon's willingness to assist customers, it would be better if the representatives checked to see whether the ticket was still open before reaching out.

We've been a Replicon customer for 10+ years and have had a great experience.

Apr 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love having our timesheet and project management data all in one place. Replicon's reporting features are extremely robust and we take full advantage of their scheduled email reports feature. The UI is also easy to use. Their helpdesk is also very responsive.

Cons: If there was additional project management features (ie. ability to track project timelines, similar to MS Project) that would be really helpful. There is the ability to integrate, however, it'd be nice if that was an offering in the tool.

Overall: Having all of our data in one place--budgeted project hours, actual project hours and scheduled project hours allow us to quickly see how our business is doing. Automated reporting is a big time saver. Using the Project Mgmt tool allows us to forecast staffing availability and identify any future issues.

More than competent support allows for quick changes and problem solving

Apr 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: they support system is top notch, this allows for quick customization and changes made by the professionals at Replicon. this combined with a simple interface means that my bosses and co-workers are able to input information and retrieve it in the manor that they wish with out having the fight the system.

back of house style support is also possible and the main administrator tools are almost always enough to solve any problem.

Cons: The system is robust but when it isn't designed for something it is almost totally incapable of adjusting to the changes.

the reports system can be somewhat limiting especially when they have very little output formats and are of course more limited than using equations in programs like Excel

It is fairly easy to enter time, a little more challenging to PTO ahead of time.

Jun 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It allows you to enter by the hour, as opposed to by time in and out, which is preferable for time entry. Replicon also allows you to run reports for forecasting, such as how much leave one will have in the future. This is very useful for planning vacation, even if the interface for this feature is a bit clunky.

Cons: The biggest pain point for this application is entering PTO for the future for approval, given that you currently don't have enough hours. Sometimes, it throws an error and won't let you input your time off. A workaround is just to input time directly to your time sheet (given it is in the same pay period). Though, this will bypass the approval process, which managers may not like.

Interface could also be updated. I've only used it on mobile once, it was ok but not the easiest to use on the phone.

Overall: I used it for timekeeping, which also ensures I get paid. It is used by my company.

Overall it has been a pleasant experience. Cheaper products fell short of meeting our needs.

Jul 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the reports can be sliced and diced different ways to tailor the presentation of the information you need to see. there is a lot of customization available. the service desk is very responsive.

Cons: It is very interconnected and it can be difficult to figure out exactly where to go to make a change, especially if you have multiple timesheet formats. We are all so used to MicroSoft and it is not as intuitive as that software. There can be unintended consequences to changes. The support team can provide assistance with these one time changes.

Overall: uniform timesheets. before this software we used paper or timesheets created by the clients, which meant different employees submitted different timesheets. Also, the ability to take metrics about the employees and their hours.

Best Time Tracking Software

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I would highly recommend this software.

Pros: I am a General Manager for 2 Not-for-profits, tracking my time is very important. My volunteers want to be sure that my time is equally spent, I spend less than 15 minutes per day completing the time tracking software, and I produce a beautiful report twice a month for my volunteers to review. It is so easy. Replicon support assisted me with customizing a report, so only the info required is shared. It is the perfect software for what I do.

Cons: I cannot think of any, if I want to do something different like track time in lieu.... it took a Replicon tech about 1/2 hour ro add it to portfolio and create an independant report. There are not any current cons for me.

Capterra loader

Efficient but lags on my Tecno smartphone device.

Sep 01, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Replicon website is user friendly and it makes my overall experience with Replicon very smooth,with very little to complain about. Replicon's support team is reliable and have been available on the very few occasions I have had to contact them to make an enquiry or a complaint.

It has got a smartphone app. which makes it easy to access Replicon ,on the move.

Cons: About the Replicon app. I think it doesn't work well with non -mainstream smartphone device brands. I once installed Replicon on a Tecno Tablet earlier this year and everything just didn't work fine.I experienced Lag as the app. was always running slow.Eventually ,discovered the obstacle was the phone brand I was using to access Replicon.

Overall: In my organization, Replicon is used to adequately measure time spent by each individual staff on a project and makes it easy to schedule time-off periods well off in advance.

MEI Replion Review

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is relatively easy to use. Our employees never have problems navigating through the timesheets, time off features and expense reporting. As an administrator of the software I am most satisfied with the quick and helpful customer supporter I receive from Replicon's customer support staff.

Cons: I find preparing reports can be a little difficult and time consuming.

Overall: Our overall experience with Replicon has been positive. Replicon makes it easy for our staff to record their project hours and expenses and it allows our managers to quickly capture this information for client billing purposes. It has allowed us to quickly prepare and issue invoices to our clients. Replicon also offers our management team an easy way to see how projects are progressing.

Latest version is user-friendly and helpdesk staff are always friendly, patient and efficient.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We recently migrated to the latest version and as I'm not technologically savvy I was worried about learning new things. However, I've found it very user-friendly and the migration team were always there to hold my hand throughout. I have needed to use the Help Desk chat box a few times for various questions and have always found them prompt, friendly and very efficient. They make my life easier! Thank you.

Overall: Easy to keep track of client invoicing, particularly ones with multi-projects and tasks.

I currently only use a small portion of the Replicon package at this stage and haven't had any issues yet. When I do have any problems they are always minimal and easily solved via the helpdesk chat box.

Vendor Response

by Replicon on November 09, 2017

Thank you for your review Kerry.

Best timekeeping software available

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the flexibility and easy of use most of all. Of all of the products that we reviewed for timekeeping, Web Timesheet was the simplest to set up and yet allow us to configure it to exactly meet our needs.

Cons: There are features that I don't use, but of the ones that I do use, there are no cons. I like the entire package.

Overall: We are a custom software and engineering services company, so we track every hour of our employees' time so that we can determine our operating expenses and to bill our clients. Web Timesheet allows us the flexibility to manage both time and materials projects as well as fixed price projects, and it does it effortlessly. I can't imaging using any other product to track my time and billing information.

Very satisfied.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate with an excellent support system. The replicon team customized the system to my "out of the norm" business model. Which seems a feat in it's self. All of the customer support reps are very, very well trained and have delivered solutions quickly, even when it has needed to be escalated to a higher level support group.

Cons: I have been a customer though a generation update and my historical data didn't port over seamlessly. The support team was very diligent though in looking for a solution.

Overall: Saved me a load of time and money. It streamlined my administration so I don't need any extra support staff even though my team size has doubled.

Chat with us - Questions answered!

Aug 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: My representative was very patient and helpful. He offered to have a call with me to ensure he was understanding my needs. Ultimately, we did not need a call but we were able to communicate and he provided me an answer I will be able to take to my team and inform of how we can use Replicon as we hoped.

Pros: I am a new user to Replicon and am learning with many other project management users about the system. My experience with customer service has been wonderful today (this is my first interaction with the customer service chat team). The team member was very responsive and when he needed to have me wait, he asked me if I could wait while he further investigated my question and my need. Ultimately, he fully resolved my question and I will be able to provide my team with the information received today.

Cons: I am not able to quickly identify to which products my company subscribes. I had to engage with a representative to obtain a response. It would be nice if there were a way in my Replicon settings or information if I could find the information for myself.

Capterra loader

I Love this product. It makes my job, keeping track of employee, easy.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use and is not time consuming, the reports are clear, direct and detailed. I get everything I need.

Cons: I have a hard time setting global (for all employees) values. I don't have to do this often, so I forget what to procedure is and I have to call customer service. I do love customer services, so it isn't bad.

Overall: It makes running payroll very easy, check on current hours and where everyone is on their vacation and sick time. I also love the fact that if you have an issue, customer service is on top of it. They are easy to get a hold of, they are fast and then solve the problem the first time around. I don't know of any company that has this type of customer service.

Most of the time Replicon functions well for our needs.

Apr 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is helpful to be able to track hours, time off requests, expenses and projects all in one place. Being able to run reports on many types of data is also very useful. I often will go to the community boards to look for answers to my questions before reaching out to customer service. It's helpful to hear what other users have to say.

Cons: Suggested improvements rarely seem to ever be included in updates. I can't recall specific examples at the moment but some of the functionality of the site could be improved upon.

Overall: Makes my job easier by allowing me to access timesheets, expenses and reports all in one place.

Full featured timesheet program

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Visual display of timesheets is very uncluttered and easy to read. I appreciate the ability to create, save and set up automatic deliveries of reports. Very intuitive and fast reliable performance.

Cons: Report creation is not hard once you get the hang of it, but it takes a little messing around the first time you attempt to create a custom report. Once done, however, it is very useful.

Overall: We needed a DCA compliant timesheet reporting system that would allow us to develop custom reports while still providing ease of use for daily timesheet entry. Replicon fit the bill. Tying the log in to Google accounts made it even more user friendly. Great application!

Replicon Gen 3

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used many systems and with the new GEN 3 platform of Replicon, the project cost and expensive visibility for the project managers is very useful! I have recommended this product on several occasions and would recommend you try it!

Pros: This software helps our Consultants to easily enter their time, our Project Managers to keep track of their project time, and our Finance Team to accurately invoice clients. Whether your company is large or small, Replicon and their support team helps make the timekeeping process easy!

Cons: I don't really have any cons for Replicon, the support does an awesome job responding quickly to any calls!

Positive experience overall

May 09, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to establish and customize time-off policies, track hours accordingly ALONG WITH tracking details re: billable/non-billable hours on projects

Cons: Updating Payroll/Billing/Cost Rates - SHOULD be a way to pull up a current list of employees - and update on after the other, rather than having to update one at a time (same thing applies to updating 'project templates').

Overall: ONE program to manage and track time-off as per HR Time-Off policies AND track how we're doing on projects (billable | non-billable hours on projects relative to budgets allocated; being able to write/capture 'notes' relating to hours worked, whether billable or non-billable).

Very happy replicon customer.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use replicon to enter my timesheet entries(day to day tasks). Tasks can be easily added to the timesheet. Time tracking for the project is easy using replicon. Leave applications are easy and the process for claims & reimbursement is easy.

Cons: Sometimes i enter the data in the wrong columns, say for example when i forget to submit my timesheet(previous week), I hurry and enter the data in current week instead of the previous week and submits it. I wish if there was an validation check for this.

Overall: Timesheet entry, leave applications, claims approval. Very easy to use tool.

Vendor Response

by Replicon on April 25, 2018

Thanks for the review, Beena. :)

Easy and Convenient

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What works best for us is that we have location in a different state so this app helps with tracking our employees times and locations when they punch in. I am able to see exactly where they are located when they punch in which gives us a peace of mind. This program is also so easy to use we love it.

Cons: Once in a while it glitches, our employees complain that they punch in and it says it didn't take so they try again then it shows a error since it actually did take the first punch.

Overall: We have now been with Replicon for 3 years, and so far we like everything about it.

Replicon has been outstanding! A one-stop shop for all of our time off and time attend needs!

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is wonderful! It's nice to have time keeping and time off in one program. The customer service is OUTSTANDING! I will receive a phone call within a few hours after I've submitted a ticket! It's nice to have a customer service that calls rather than just emailing to help you with your problems! They always make sure to explain the solution to my issues so that I know how to correct it myself in the future!

Cons: Having to wait on other users to vote on my ideas/suggestions. Usually my suggestions are very important to the functionality of our Replicon use and having to wait for the community to agree/vote on my idea(s) can take a long time which delays the ideas from actually being put in place.

Overall: A much more organized time keeping and time off program! Everything is wonderful! We came from an in-house creation that was very unorganized so Replicon greatly improved our process.

Replicon

Jul 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We had a manual tracking time system, but since we researched Replicon and its many features, it was the best investment we could possibly get for our company. The simplicity of use and the many ways we use the cloud clocks and the mobile apps for some of our team, make it error proof and make our payroll much, much easier, the reporting feature is great and whatever reports they don't already have, their support team can provide and make and leave available to our use. They are a TOP of the line company with TOP of the line customer services, and professionalism.

Cons: have not really encounter any issues that have not been resolved by their team.

Overall: see a above, it think is sums it up !

Replicon

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is incredible helpful for our Organization, to know exactly about the work done every day, every hour, by every employee, in each project.

It helps to control the performance of the Company.

Cons: No comments. Everything is perfect with the System we are using.

Overall: Speaking in relation to work, Replicon has been a before and after in our company. Everything is easier to develop, control, monitor, invoice, since we use this program.

The work is more organized, the workers are more organized and the Company is more organized.

It has been a great discovery for us and we have been working with Replicon for years.

with the use of Replicon software, management can control the work discipline better,

Apr 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Even the Replicon is easiest for the employee, to manage his working hours with capacity of work and keep the track record of his previous work done, I am very thank glad to use the replicon, very useful for me.

Cons: all the feature are almost very useful and could not find any least feature.

very useful to manage the expense and time sheet on monthly basis and can compare the monthly record with the previous one.

Overall: I can manage my work better with the help of replicon, its a very useful and outclass software, I am very thankful for the Replicon team and support.

Roc Oil Replicon Review

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Cons: Learning how to write the reports

Overall: Roc installed Replicon in July 2014 - we currently use it in 2 countries (4 Offices) - it is very easy for the staff to use and produces great reports

Recommendations to other buyers: I would advise that the buyer ascertain exactly what they need before setting Replicon up - it's a very responsive system and they really need to know the outcome they need - As with all systems if it is not set up properly then it will fail - remember Lady Lovelace's words penned in 1840 " the Difference Machine can only do what it is told to do!"

Vendor Response

by Replicon on May 04, 2017

Thank you for your valuable feedback about Replicon Clare. Your Account Manager will get in touch to discuss and address the reporting needs.

Capterra loader

Director Of Information Technology

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The client community finds it very easy to use and learned the system very quickly. The setup is very straight forward and payroll finds it flexible to use.

Cons: We have used the system for 3 plus years and I really do not have any CONS to speak of.

Overall: We solved several problems eliminated manual rekeying of the payroll hours and expense reports. Improved the quality of the data by having the employees enter their own information. Improved the timeliness of when payroll processing takes place. Better documented workflows. Improved employee satisfaction.

Excellent Time Tracking System

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This time tracking software is one of THE BEST I have used. It's very clear to understand. You can see a period of time on one screen, and entering time is Hassle-free. Our company switched from Replicon to another time tracking software, and I can say I would prefer Replicon. It's not as difficult and tedious as other software I have used in the past.

Cons: The only negative remark I have is if you are having internet connection issues, you may have issues clocking in/out.

Everything you need

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the current system we are using. It allows me to do everything I need to do. It's easy to set up new employees, open jobs, invoice, track time, etc. It's really well priced too and perfect for new companies.

Cons: My one complaint is that it's somewhat complicated to set different rates for different employees based on different clients. IT would be great if a template could be used for each employee and client, to allow rates to be entered on one screen

Overall: We love Replicon

Been using Replicon since 2008. Overall great software!

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is very user friendly, adaptable and DOL compliant. New user acclimation time is minimal because it is such an easy and straight forward system.

Cons: Would like a printable user guide. I trained myself on a lot of functions using the guide in the old platform. Especially guide for creating and applying customized fields. Video instructions via links within the help window would be helpful also.

Overall: Automation in time and expense tracking and project performance management

Swift and simple customer support even on a Sunday

Aug 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We were having an issue with one of our Projects not showing up for a Time Sheet and needed support. The support on a Sunday morning got back to us in under 30 mins and provided a quick resolution and explained why we experienced what we did and was able to resolve our issue. The interface is simple and straight forward which is all that is needed for this sort of thing to just get the time entered and be done.

Cons: The only Con is that for the support to do much they need someone with administrative access, the user is limited in what they can provide to the support other than an explanation.

Online support

Jul 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I would like to learn how to use this software to its full capabilities to be able to use with an accounting software program. I am not sure if there are accounting software programs that are easily linked together

Pros: It is very effective to be able to interact with the support team without having to be on the phone and still being able to get the job done effectively through remote support

Cons: that I am not fully aware of all of its capabilities and features as I am just learning the software.

Capterra loader

After almost 2 years...

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it's Cloud based and that we can work easily with your support to fix and improved problems. The installation was very light as we are using iPads as Cloud Clocks and some users are using their smartphones.

Cons: Testing new features is difficult as for the moment, we could not test other features on the same platform. During the test we asked for, a duplicate of the working platform was created, but it was useless, because users could not be connected to the 2 platforms at once.

Overall: I've been the main contact between my company and Replicon. The support was very good and I always had good communication about your product.

Great customer service and support. Good product that my job a lot easier!

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use both on the web or mobile app. Easy setup and management Report customization is a breeze,.

Cons: It does more than I have time to figure out. There are some features that can be expanded, for example, if an employee has an anniversary coming it should send an email reminder. It's already tracking time accrual for benefits so why not add in that simple feature.

Overall: In addition to easy project tracking, you get to track time via tasks and accrual of employee benefits.

Replicon pros and cons

Jul 27, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software does what we need it to do. The time card reporting is user friendly and easily accessible from anyone with an internet connection. I can easily customize and pull reports in the version we currently have.

Cons: The problem for us is, because of the reports I need to pull for payroll, we are stuck in our current version and can't upgrade to the newest version of this software because those reports are not built into the newest version and that is a disappointment. The current version we use works well for our purposes, but it's always nice to be able to upgrade and take advantage of advances and improvements, but in our case we are unable to do so.

Overall: Overall Replicon has worked well for us for our basic needs. It's user friendly for our staff. The customer service reps are responsible and responsive.

Very well organize tool. Keep my work on daily basis become more smoother and well effective

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really flexible and working effectively with our business model. The time tracking system is so easy to use and can be freely adjusted to your work style.

Cons: Limitation for customizing some stuff that you want to show in the system. Not a big deal anyways. There should have function that allow you to edit user's timesheet on same time as well.

Overall: We can bill the customer with accurate amount and much more transparency as they can see every details of the projects.

We recently updated from Gen 2 to Gen 3 and feel some good features have been removed.

Apr 30, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

Pros: We like the ability to run reports using most all fields as well as the ability to create calculated fields on the reports.

Cons: We do not like having to use the import feature to get things done. It seems like double entry AND it does not import using a MAC. It just seems to be lacking in usability and the option to set things up for our projects. Projects and resources change, but the system does not seem to understand this concept.

I like how you improved Replicon within the last year or so.

Apr 30, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of entering time. I like the reports and the customizable reports. I like that you worked out the bugs that would often hit the time entering report pages.

Cons: difficulty with adding new team members to a job (we have to add them to EACH task. Also, we don't feel that it is very user-intuitive from the administrative side. We have to dig around too much to find odd "hidden" things that cause troubles with timesheets, etc.

Great software, great customer care services, great communication.

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It provides various reports and gives access to data in a very intuitive manner. Easy to explore and to use, with several useful features

Cons: There's nothing that I don't like, maybe the small times that it's under review, but this is normal for any software, they announce it like a week before and it doesn't last more than a few hours - it doesn't affect the work of our company.

Overall: Awesome reports and everything is at the tip of your fingers.

The best time management available today. Probably for the last 5 years...

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's intuitive, easy to use, and you can pretty much adapt it to any workflow. They also have easy to configure features. The setup and service people make you go, wow.

Cons: The cost, but the value is there. Really I saw very few shortcomings in the software, it did everything we needed and then some.

Overall: It did everything we needed and then some. If we didn't move to SAP, it would still be our solution.

Vendor Response

by Replicon on December 01, 2017

Thank you for your feedback Steven. Glad to be working with you!

I love Replicon, it has made our business more efficient.

May 01, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support is unparalleled. I know when I have an issue, I will get help within a day and always solves my issues.

Cons: I have not experienced something that I like least. I wish I could do mass cleanup with ease but I am sure I just do not know the full functionality of the program.

Overall: Efficiency, accuracy, information

Vendor Response

by Replicon on May 04, 2017

Thank you Adriana for the great feedback. Glad to learn about your experience with Replicon. Regarding Mass clean up, we will get in touch with you.

software is very useful to keep to working record and help to better your working strength. that's a

May 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Time sheet managing is best experience and highly helpful for the employee to manage his work with the proper manners and also helpful for the upper management to be aware about company employees working strength.

Cons: I don't think there is any least feature, all the features having their own worth, outclass software.

Overall: this is a very useful software for me to keep tracking record of my previous work plus proper manage to future work.

Great TimeAttend software

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It has all the features a company would need from a software of this kind: scheduling, time tracking, cost, employees and projects details (easily customizable) and all kind of reports to see everything you might need from this program.

Cons: I have no cons ~ I'm working with my company for 7 years now and I've tested several similar software from an Admin position, none of those programs was so complex.

Replicon has allowed my small business to stop focusing on tracking employees

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Replicon employee's are very involved, and knowledgeable. Setting up the account was very simple, and still to this day any question that may come up there is a team member available to help me.

Cons: I have been using this software for multiple years, and do not have any issues with it. The only thing that I could think of is that if you sit on the web page and idle, it will suggest talking to a support rep.

Easy to Use and Most effective and efficient Time Management System

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great Customer Service, ease of use

Cons: not user-friendly reporting capabilities

Overall: Easy to Use and Most effective and efficient Time Management System

I like the fact that I dont have to create manuals or documents. Its so easy to use and self explanatory as and when Consultant come on board.

Its reasonable in cost and Customer Service is Super awesome!

In sum - worh the price! Surely!

Vendor Response

by Replicon on May 04, 2017

Thank you for the great feedback about us Preeti. Your Account Manager will get in touch with you to address the report queries.

Great Tool

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can approve timesheets, assigned an outside rep to approve offsite workers timesheets. Additionally I can creates invoices and it can sync with QB.

Cons: When I first started entering projects and users it took some time to learn the system. You can customize many features and reports. It can get complicated but the support is great.

Overall: I would have a difficult time without this tool. Especially if the company keeps growing.

Capterra loader

Very easy to use - provides us with lots of customizable reports.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our staff love Replicon - easy to use for them. Lots of customizable reports for management. Tracks time spent on projects, time off and imports data to our accounting software too.

Cons: I really don't have anything I don't like about Replicon. We are a small off ice under 25 staff members and I find Replicon suits our needs. We don't use half of the features, but it is still affordable!

Overall: easy to use

There was an unexplained glitch and using the Chat function, it was resolved quickly!

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Online Chat assistance was fantastic!

Pros: Online, instant Chat support is fantastic! If there is a user error or glitch in the system, it's really nice to be able to get it fixed in minutes. They are willing to do it for you or walk you through the process!

Cons: Sometimes you need the online Chat assistance to fix problems. It's a bummer that there are problems, but there are always problems with software.

Great software for professional services businesses to capture & bill their time

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Project focus - capture time by customer, project and task

Mobile app to easily log time when on a customer site

Expense functionality

Cons: Reporting could be better, but is adequate for what we need.

Nothing else specifically stands out as not meeting our needs.

Overall: We moved from a manual timesheet process to Replicon about 8 or 9 years ago. Our month end process is significantly quicker and more accurate as a result of using Replicon.

Excellent Tracking for individualized Tasks

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used Replicon for several years and it is capable of tracking all our time spent in an excellent manner.

Pros: Very easy to use once set up. The software can be tailored to provide very simple or very complex tracking of the amount of time spent on specific projects.

Cons: Some of the report features are a bit difficult to navigate and it does take some effort to structure the data if you desire complex tracking features.

Replicon is easy to use for tracking time, expenses and project costs.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the simplicity of how it all works. I like that I can easily on board a new hire and the training is not hours and hours. I like that I can pull reports from all of our locations to create invoices and track hours.

Cons: There isn't much I don't like. If I have an issue I've always been able to speak to a representative to get an answer.

Overall: we track time, expenses and create invoices for our clients.

Satisfied. Customer service and set-up team were fantastic.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Automation of our time sheet process is complete. Ease in which the "time-attend" and "time-off" modules align. Reporting feature is easy to use. We originally implemented Replicon in 2012 and it's been easy to use. The app is a plus since we have staff that travel.

Cons: Customization is challenge, worked it out with Replicon's implementation team. Knowledgeable and helpful.

it is a good software with a lot of founctions

Apr 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it can created different time-sheet templates

TIL and other leaves entitlement monitoring .

Online and phone APP connection

Cons: you have to delete the previous time sheet in the system if there is current changes.

it is not easy to use if you are a new user.

the Leave Balance Report and the New Policy set up is not very clear. ( Not Straight forward)

Overall: it keeps the TIL Balance for staffs

Replicon rocks!

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Excellent company that knows their product and is very customer friendly and service oriented.

Pros: Easy to use, easy to access, and if you do need help, their customer service and tech departments are friendly and solve the problem.

Cons: Really the only issues I have had were related to the browser that I was using. For some reason Google Chrome has some issue transforming text to print or saving the file.

Awesome time tracking software--perfect for our business!

Nov 19, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Replicon has proven to be a super useful software for the company at which I work. With a number of employees who work out of the office (and some are out of the state!), Replicon allows for seamless time tracking and billing. It is quick and easy to see when someone has not submitted their time, and to track the billable and non billable hours of each of our instructors. I do sometimes feel as though there are multiple aspects of the product that I do not understand, and unfortunately I was not yet an employee when my company received the initial introductory training meeting. However, once when I had a problem, Replicon Customer Support Services offered to give me a free consultation in order to make my use of Replicon more productive. As a small company (two people in the office!), there are not a lot of training opportunities, because when one person comes in, it's likely because someone else left. The fact that Replicon was willing to meet with me at no cost (this service usually has a cost associated with it) was wonderful!

Pros: Seamless billing Good customer service

Cons: Don't always feel like I'm using the program to its full potential Lots of options, not always intuitive

We have used Replicon for several years. We have been very pleased with the quality of the product!

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like the ease of use the most. Our employees appreciate being able to record their time on the go with mobile app. Also, the software is so easy to use that we don't need to spend a lot of time training employees.

Cons: We would love to be able to customize the user's timesheets more. We have some unique requirements that we have not been able to incorporate in the product.

Filing a Time-sheet Made Easy - Thank you Replicon

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Online support has never been so good. They will take to reach you after the support session to make sure everything is well and that you got the response and help you wanted. A very high customer service level where the support can be provided by phone and or chat, or email, well at-least from my last experience with Replicon.

Cons: none. this guys are devoted and will take all the time you need to assist you. I only wish the remote desktop utility can be visible for both parties and ensure a better guide through

User friendly system.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the Timesheet and the time off profile. Also the reporting profiles. In additions of setting up a new employees are less time consuming. Setting up increasing time off vacation every are also easy to set up.

Cons: Time-off profile. As you cannot combine the vacation time and working time while you are on vacation or sick.

Overall: Monitoring staff timesheets and time-off.

Excellent product and excellent customer service.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Relatively inexpensive and reliable product. Easy to use and very beneficial in project management. Very flexible.

Pros: Overall flexibility in resource setup and project setup User friendly Great variety of reporting options Reliable Good price

Cons: The license cost increases significantly when the high volume of users is added. Therefore this product makes more sense for small busienes users.

Great experience with support team from preplanning through post-migration questions.

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have used Replicon for many years. Just migrated to Gen3. Very User friendly, easy reporting, great support team with the ability to create customized reports. Great value for the price.

Cons: We were previously on the Gen2 platform and had a few needs that were not met. However, the upgrade to Gen 3 solved all of our problems. No cons.

Vendor Response

by Replicon on November 14, 2017

Thank you for the feedback Lisa.

Very happy with Replicon

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly and well developed. It seems like they've thought of everything and have most things covered. It can handle a lot of different needs that arise. Additionally, the customer service team at Replicon is amazing. They are always readily available and have always been able to answer all the questions I've brought to them.

Cons: While overall the software is very easy to use, sometimes it is hard to find the exact thing I'm looking for since there is so much functionality.

Capterra loader

Replicon is great to work with and 24 hour customer service.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Time tracking and it automatically uploads into the Quickbooks Payroll. The ease of clocking in and out and submitting your time for the week.

Cons: Creating a specific report to fit my needs can sometimes be time consuming. Also sometimes it is difficult to understand the person on the other end.

Overall: the staff does all their time entry on replicon and it is so easy and convenient.

Very happy with this product and the support services team

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Replicon is very easy to use for both managers and employees. We have had a great experience from start to finish with the product, client services team, and support team. The employees find it very easy to use and implementation was seamless. Any questions that I have had, have been quickly addressed in a very timely manner. I feel that the support team at Replicon really values it's customers. Highly recommend!!

Cons: I have not found anything that I like least. I had a few questions about functionality and they were quick to fix. The support team and client services team takes the feedback and helps to find the best solutions.

We are using Replicon for the past 5 years, software is user friendly, rasy to understand and use.

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Users and all line managers like the way of recording time bookings and review team members data, being administrator I have rights to correct their data and get desired reports.

Cons: Always there is a room for improvement, currently we are facing overshoots in manpower, I am finding a way how to control, if Replicon can help it would be great.

What a great product

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If I have a problem, which is usually of my own doing, the service team are always really helpful, friendly and very knowledgeable.

Pros: The ease of use we have users in Paris and Brazil and London, all of whom find it easy and quick to use.

Cons: For me its probably more complicated than I need but having said that you don't need to use the complicated bits if you don't need to.

Customer Support Always Very Helpful & Courteous

Aug 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is quite easy to use. Any time I have a question or an issue, I always get great customer support. They try very hard to resolve my issue in a timely and courteous manner.

Cons: Nothing other than a few things are a bit more difficult to figure out on your own. But as I mentioned, the support team always help me out so all is good.

Wonderful! Really easy to use for all of the staff.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We are able to custom the activities to fit our business needs. We offer a lot of benefits to all staff and this really help to implement those benefits. Really love the app.

Cons: I really can't pin point anything that I don't like about it. On the administrator side it's a lot to learn but once you get the hang of it, it's pretty easy.

Simple, streamlined and excellent customer service and support

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple interface and ease of training and use. The support team is extremely knowledgeable and the custom fields have been helpful for tracking milestone and expiration dates.

Cons: I can't think of many cons. Setting up a new user can be time consuming, but it's a necessary detail.

Overall: Improved compliance and less confusion about vacation and sick accruals.

Replicon Webtimesheet

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We went through a WSDOT audit for our billing rates. It was fortunate for us to have this software since we started. Our client accept all data and the rules we have using the webtimesheet. The seamless process in the webtimesheet help us through the audit.

Cons: Need some flexibility in creating custom report

Overall: easy and excellent

Easy to use. Easy to access & print reports of vacation / personal days for the year.

Apr 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to manage and keep track of vacation / personal days of our staff in the office and at various sites.

Cons: At present if staff go over their allocated vacation/personal days, a report cannot be printed to show the extra days they have used. Maybe an alert sent to their supervisor?

Overall: Easy to use, keep track of and Time Saving. Report generated instantly.

The software is easy to use.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is easy to use. It offers a lot of functions and numerous reports that have been helpful in processing our payroll.

Cons: I don't like that you are limited on when you can access customer service. Recently you had to pay extra for that.

Overall: The program is easy to use for both the user and the administrators. It has a lot of functions/reporting options.

A Recommended App

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Buy it. It's the best. I'm a CPA and have seen many apps this one is the best I've encountered.

Pros: It's very accessible and easy to use from anywhere. Global policies are easy to set. The customer service is superb.

Cons: You need to be aware the updates that affect your change in fiscal years. You are notified by Replicon, so be on the lookout for it.

I thought I had a problem adding new users to projects - but I actually had a problem with my report settings.

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The Replicon support team is ALWAYS pleasant, patient and amazing.

Pros: It is very flexible and the support team is very patient and amazing. The product is very thorough - and there are many aspects that we do not use.

Cons: There are a lot of new things to learn - which is a good thing actually. There are times that I wish I had an actual users manual.

Great Product

Oct 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent customer service. There is always someone willing to help you, and they will actually followup on their help. Never had a company that will actually do that for you.

Cons: Some of its functions still need some tweaking, but they are willing to listen to feedback and I believe overall, the tweaks will be fixed.

Capterra loader

We rely on Replicon for capturing employee hours, tasks, and customers.

Apr 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use on all devices. The mobile app is especially important. The users are able to record their work on the go on any device.

Cons: Not being able to customize the application for a couple of our specific needs without upgrading or expensive customization costs.

Overall: Accurate time tracking and important task and customer data tracking.

I use Replicon on a daily basis for projects administration and time entry management

Apr 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Ease of use for regular tasks. Easy report generation. Simple timesheet entry. Easy to do expenses.

Cons: Approvals - there are multiple ways to make approvals and it is easy to by-pass the correct approval paths by mistake. If you have multiple timesheets to approve, you have to use the back button a lot and it takes a lot of time. Batch approvals cause errors.

Timesheets- I would like to be able to attach documents to timesheets. Similarly how receipts are attached to expenses.

New user creation. I would like to "COPY" an existing user rather than have to look up how we set up a new user every time.

Overall: It helps our organization track time.

We implemented Replicon in Jan 2017 and have loved the product. Has App feature which everyone loved

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real time feature, easy import of time cards in payroll system, App feature is the biggest hit. Our employees love the flexibility of reporting time sheet and requesting time off through App. The management loves that they could easily approve their teams time sheet and time off in a single click using App.

Cons: None as such. We are happy with Replicon product and customer service. We do have to buy additional licenses quite often as the organization is growing.

Very quick response and configuration.

Aug 02, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like Support service, and the program that easy to use. When you familiar, you will get that it's amazing!

Cons: Maybe, about the price of the program that is very expensive. But overall is great. Some feature does not support our needs, for example of the currency. We have to use EU currency in Thailand's Replicon as it cannot adjust to Thai Baht as we force to select just one. But our company has 3 main head offices in other countries. And it's different currencies.

Problem solved in minutes

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: excellent customer service

Pros: I was not able to see projects or tasks and he walk me through each step to get this solve. Great customer service and I got what I need it in my report.

Cons: I am new to this new system and I know it will take some time to get use to it but so far is just matter of time and patience.

Easy to configure, intuitive!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The UI is easy for timekeepers to use.

Pros: Ease of configurations, updates, plain English descriptors in the database for modifying reports. Very helpful support team that is available to help when you need them!

Cons: So far, none! We are migrating to the new version soon but I don't expect any issues there either.

Outstanding time keeping app

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Support is wonderful.

Pros: Ease of use, constant saving of the info is great. Nice that there is also a phone app for entering time on the go.

Cons: Inability to organize clients/projects on time sheet. New entries are added at the bottom; I can't have a time sheet template that has all clients in alphabetical order.

I like using replicon and haven't had any trouble with the system. Its great for the use I need it

Apr 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like the organization of reporting days off. Having the ability to see my bank of days off and sort by type is very helpful in planning out my full year.

Cons: The expense section is a bit confusing at first but after completing expenses monthly I have gotten the hang of it. I guess it could be more user friendly but really no major cons to report.

Overall: Ease of access in reporting my schedule for client billing purposes, ease of viewing my days off and calendar. Ease of reporting monthly expenses.

Not the most user friendly system

May 03, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: The customer service is excellent. Whenever I've had an issue, I've always been able to chat with someone and have it resolved almost immediately.

Cons: The learning curve is fairly steep. Many of my colleagues ask me questions about it on a regular basis, and it makes it more difficult to bill clients.

Good platform with wonderful customer service.

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Customer service goes above and beyond to solve issues. Friendly interface. Ease of use for administrator and end user.

Cons: Integration manager usually presents errors when transferring information. It is somewhat limited in features and functionality. It is not easy to set up customized reports.

Replicon Review

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Comments: Replicon Rocks!

Pros: Ease of use for administrators and users Functionality and flexibility Technical Support Cost and available options

Cons: I have trouble adopting the G3 platform, especially when we evaluated and bought Replicon based on G2. I'm glad when we were able to return our data and input to G2.