--- title: "Eploy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eploy the right Recruiting solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/57830/Eploy/reviews/" page_type: "reviews" language: "en" --- Eploy 4.7 (107) [View alternatives](https://www.capterra.com/p/57830/Eploy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Eploy Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews RH Rebecca H Resourcing ManagerFinancial Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Implementing Eploy has enabled us to find efficiencies within our Recruitment process, the ability to automate and streamline communications has also ensured that all candidates are receiving the same experience regardless of role or department. “ November 26, 2025 LO Lily O Resourcing AdvisorFacilities Services, 10,001+ employeesUsed the software for: Less than 6 months. “Candidates tend to get confused when logging into their portal to accept their offer because they understandably click into the box which says offer but this does not take them to their offer and causes confusion.“ July 21, 2025 EC Ed C Talent and Onboarding ManagerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It offers excellent customisation, with flexible workflows tailored by role, team, or department, and a well-branded careers site that supports a strong candidate experience.“ November 24, 2025 MD Mark D Resourcing PartnerFacilities Services, 10,001+ employeesUsed the software for: 6-12 months. “Have issues with the link to advertise vacancies from the system, certain dropdown tabs are frustrating“ July 14, 2025 EC Ed C Talent and Onboarding ManagerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The system integrates smoothly with our HRIS, NHS Jobs, assessment tools, and collaboration platforms such as Teams, which keeps processes efficient and connected.“ November 24, 2025 SS Stacey S Recruitment ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “The initial set up can be confusing if you are not from an implementation background. “ November 24, 2025 Scott D Head Of Talent Acquisition and OnboardingHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Eploy has been a solid ATS for us and is flexible enough to support our fairly complex organisation and recruitment model due to having multiple sites and job families.“ December 19, 2025 DW Daniel W Senior People Manager - ImprovementRetail, 10,001+ employeesUsed the software for: More than 2 years. “The main negative for us was the lack of google integration.“ August 4, 2025 ## Showing most helpful reviews Showing 1-25 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amber R. Senior Resourcing Manager Utilities Used the software for: 6-12 months ### "Finally, a user friendly ATS system built for hiring managers" July 14, 2025 5.0 I like Eploy for its ease of use and simplicity, definitely the best ATS platform I have used throughout my career to date Pros Simple and easy to use, lots of automation features it is definitely a smarter way to recruit and follow fair selection processes. Cons There are no cons to using Eploy as it was all customisable during the build so nothing is too click heavy Switched from [Recruitive](https://www.capterra.com/p/131158/Recruitive-Software/) Did not work as required, not modern or right for the size of our business Review Source Response from Eploy July 16, 2025 Thank you so much for your 5\* review. We are pleased to hear you find the use of Eploy simple and built for your needs. We appreciate you leaving us this review. Graham J. Recruitment Specialist Food Production Used the software for: 1-2 years ### "Great system for SMEs" January 21, 2025 4.0 The team at Eploy were with me every step of the way of implementation and explaining how things can be built and what they've got coming up on their roadmap. The customer success team are brilliant and always able to help and provide advice in quick fashion. Pros Simple and intuitive candidate manage functionality. Easy to use job distribution. Configurable workflows and communication along with integrated e-sign and meeting scheduling. Cons Reporting outside of widgets and dashboards can be difficult to build/understand and doesn't always have the reportable data I've been looking for when it comes to time spent at workflow stages and throughput/conversion rates. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[hireful](https://www.capterra.com/p/141924/hireful-ATS/) Reason for choosing Eploy I chose Eploy over other providers as the features were comprehensive and I felt they'd provide a 'hands on' support and implementation service rather than being an 'out of the box' build yourself service. Review Source Response from Eploy January 23, 2025 Thank you for leaving a detailed review of how you are finding Eploy. The review and alternative solutions you considered will be helpful to others looking for an ATS and we appreciate you taking the time to share your experience. PB Peter B. Programme Management Lead Construction Used the software for: 2+ years ### "Eploy Review" November 19, 2024 4.0 Pros Fast loading speeds, user friendly interface Cons Cannot produce regular questionnaires/forms to send to auto send to our employees Switched from [Adapt](https://www.capterra.com/p/178759/Adapt/) We switched as Eploy was more user friendly than Adapt. Review Source Response from Eploy December 12, 2024 Thanks for your review and 5\* rating regarding ease of use of Eploy. The questionnaires/form can actually be created. I understand a visit from your Eploy Account Manager has rectified this, but if you need any additional support in creating these don't hesitate to get in touch with our customer success team who can help. SJ Steven J. Head of Recruitment Utilities Used the software for: 2+ years ### "Better recruitment" November 19, 2025 5.0 Has been a great experience both in relation to the actual tool and the support around it to make sure we get the best value Pros One of Eploy’s standout qualities is the speed of use. The interface is intuitive, and everyday tasks, posting jobs, reviewing applicants, scheduling interviews. All can be completed quickly with minimal hassle. Once set up, the workflow feels smooth, and the system noticeably reduces manual admin. The interview process management within Eploy is also well-designed. Automated scheduling, communication templates, and clear candidate tracking make it easy for hiring teams to stay aligned and for candidates to remain informed. It helps create a more professional and consistent interview experience. As for the overall recruitment process, Eploy provides strong end-to-end visibility. From initial requisition through to onboarding, the system helps keep everything organised in one place. Hiring managers can easily collaborate, review progress, and make decisions without confusion or delay. Overall, Eploy is a reliable and efficient recruitment solution that delivers solid value, fast workflows, and an organised approach to interviews and hiring. It’s a great choice for teams looking to improve their recruitment operations. Cons Nothing, the system does everything it needs to and if it isn't working as expected the support team are on hand to assist Review Source Response from Eploy December 2, 2025 Thank you for the feedback on how you are finding Eploy. This review will be super helpful to others lookig for a complete ATS. I'll pass on your feedback about the team to those involved. Glad to read you love the interview scheduling functionality and end-to-end visibility. RH Rebecca H. Resourcing Manager Financial Services Used the software for: Less than 6 months ### "Thank you to all at Eploy" November 26, 2025 5.0 It has been fantastic to get to know the whole team through our implementation journey, we have found them responsive and eager to help. Our implementation manager took the time to understand our individual needs and offer solutions to ensure our ATS works for us and not just a one size fits all. Pros Implementing Eploy has enabled us to find efficiencies within our Recruitment process, the ability to automate and streamline communications has also ensured that all candidates are receiving the same experience regardless of role or department. The wider team outside of the implementation team were always eager to help and we have managed to work on several integrations on tight timeframes together. Cons We did have some restrictions in terms of capability around video interview, however, the team were able to find an alternative solution for us. Review Source Response from Eploy December 2, 2025 Thank you for sharing your experience of Eploy. We’re thrilled to hear that Eploy has helped you find efficiencies and deliver a consistent candidate experience across roles and departments. It’s great to know our team’s responsiveness and collaboration on integrations made a positive impact. We appreciate your feedback on video interview capabilities and are glad we could provide an alternative solution. Thank you for highlighting the tailored approach during implementation, we’re committed to ensuring Eploy works for your unique needs. EC Ed C. Talent and Onboarding Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great ATS!" November 24, 2025 4.0 My overall experience with Eploy has been very positive. It offers excellent customisation, with flexible workflows tailored by role, team, or department, and a well-branded careers site that supports a strong candidate experience. The system integrates smoothly with our HRIS, NHS Jobs, assessment tools, and collaboration platforms such as Teams, which keeps processes efficient and connected. Support from the Success Team has been consistently fast and helpful. Pros Customisation: Ability to have flexible workflows by role, team, or department. Branded careers site/custom career pages. Integrations Ensure it connects smoothly with: HRIS / payroll systems. Job boards (especially NHS Jobs). Assessment tools, background checks, and video interviewing platforms. Single Sign-On (SSO), calendars (Google, Outlook), and collaboration tools (Teams). Support: Great and fast support offered by the Success Team. Cons The reporting functionality, while expansive, can be difficult to get to grips with and can be quite time-consuming to build meaningful reports. Review Source JG James G. Resourcing Manager Education Management Used the software for: 2+ years ### "Eploy Success" November 21, 2025 5.0 Excellent - I've used a variety of ATS and Eploy are head and shoulders above the rest. Their support is second to none, and I can safely say, we'll be using Eploy for a number of years to come. Pros The adaptability to make the system what you need it to be, alongside the support received. They get back in touch quickly with the answer you need to make your processes outstanding. Cons There are some barriers to set up reports, but with support these can be overcome. We find that applicants can move through the system from application to induction, so it gives you a strong snapshot of your current hiring progress. However it takes a bit of set up to understand how to get a larger overview of performance Review Source Response from Eploy December 2, 2025 Thank you for your feedback! We’re delighted to hear that Eploy’s adaptability and our responsive support have helped make your processes outstanding. Your comments on reporting setup are appreciated. We’re always working to make this even easier and more intuitive. It’s fantastic to know the system provides a clear snapshot of hiring progress and that your overall experience has been excellent. We’re proud to be your ATS of choice for the years ahead. SS Stacey S. Recruitment Manager Hospital & Health Care Used the software for: 2+ years ### "Eploy review " November 24, 2025 5.0 Overall experience has improved. We now have a very good working relationship and a point of contact we can go to. The ease of success team really helps with speeding up queries. Pros I find the system user friendly. The recruitment process is easy to follow and amend if required. There is a help functionality that gives you the option to follow guides or watch useful videos. EPLOY as an ATS function is great value for money. Cons The initial set up can be confusing if you are not from an implementation background. Lack of communication when changing Review Source Response from Eploy December 17, 2025 Thank you for sharing your feedback! We’re delighted to hear that you find Eploy user-friendly and that the recruitment process is easy to manage. It’s great to know the help functionality and resources have been useful, and that your overall experience has improved with the support of our Success Team. We appreciate your comments on the initial setup. Your input helps us identify areas where we can enhance the Eploy experience. If you have any further suggestions or need assistance, please don’t hesitate to reach out—we’re always here to help! KM Kuran M. Recruitment Partner Government Administration Used the software for: 2+ years ### "Great ATS with easy functionalities" December 1, 2025 4.0 Excellent! I have really enjoyed using Eploy and my experience has always been positive. There is still lots to learn but i have become incredibly proficient in using the system. Pros Eploy is a user-friendly system, easy to use and track candidate application progress. You can easily customise the system to your own preference and everything is editable. Cons Difficult workflow set ups, lots of clicks to remedy issues. Relying on Success Team too often when the Knowledge Hub doesn't have the answer you need. Review Source Response from Eploy December 2, 2025 Thank you for your feedback. We’re pleased to hear that you find Eploy user-friendly and appreciate the ability to customise the system to your needs. Your comments on workflow setup and reliance on the Success Team are noted. We’re continuously working to make use of Eploy simpler and expand resources in the Knowledge Hub. It’s great to know your experience has been positive and that you’ve become highly proficient with the system. Thanks for sharing. MO Marion O. Senior Digital Consultant Government Administration Used the software for: 2+ years ### "BCC Review Nov'25" November 19, 2025 5.0 Excellent overall experience throughout and great support from the Success Team. End users very pleased with this system. Pros Eploy is very user-friendly and the dashboard widgets give great overall visibility on recruitment process. Cons More flexibility on Reports functionality to enable filters to be easily applied to identify specific records. Review Source Response from Eploy December 2, 2025 Thank you for sharing your feedback! We’re delighted to hear that you find Eploy user-friendly and that the dashboard widgets provide great visibility. We appreciate your suggestion regarding report flexibility, this is valuable input, and we’ll continue working to enhance filtering options. It’s fantastic to know your overall experience has been excellent and that the Success Team support met expectations. Thanks again for choosing Eploy! NH Nikki H. Head of Workforce Planning, Talent Acquisition & People Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent system would highly recommend" June 13, 2023 5.0 An excellent experience, I would highly recommend Eploy which is also excellent value for money. Pros Eploy is very versatile and has the ability to work for various types of roles for example volunteering and employed roles. Implementing the system was a good experience and I would highly recommend the project management team, nothing was too much trouble and the overall build of the system met our requirements. Cons Integration with Experian was a little more complex and required more time than we had anticipated. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Poor service and functionality with the Access product Review Source Response from Eploy July 7, 2023 It is very much appreciated you leaving a review for us. Good to hear you are finding Eploy versatile and the Implementation Team provided you with an excellent experience. I'll share the feedback with the team - thank you. PC Pedro C. Global HRIS Lead Biotechnology Used the software for: 2+ years ### "A small system that does more than the big ones" June 29, 2023 4.0 Very happy overall with the product, but what makes Eploy special is the excellent customer support, it is more of a partnership than a customer-supplier relationship Pros The ability to integrate with bigger platforms via API, allowing for real automation of processes Cons Eploy does not have dynamic dropdown boxes, also, it does not have the ability for system admins to import data Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Eploy Pricing, complexity and our business is not large enough to warrant the use of SuccessFactors Recruitment Review Source Response from Eploy July 18, 2023 Hi Pedro, Thanks for the review. Your comments on the integration possibilities with Eploy will be helpful to others. I believe you have spoken to your account manager on how you can have the cascade/drop down lists and training options. Your comments on the support you get from our teams is very much appreciated - we will pass this on. SH Sabrina H. Talent Coordinator Construction Used the software for: Less than 6 months ### "Efficient and Effective" December 10, 2025 5.0 Overall it has been really positive. Customer service is quick and the knowledgebase is thorough which allows for self teaching. Pros Streamlines out talent pool and recruitment processes. Its value for money and makes feedback easier to give to talent. Cons Its a learning curve implementing to the hiring managers and getting them to engage can be difficult. Review Source Response from Eploy December 17, 2025 We’re pleased to hear that Eploy has helped streamline your talent pool and recruitment processes, and that it’s delivering value for money while making feedback easier to manage. It’s also great to know our customer service and knowledge base have supported your journey. Your insights help us to continually improve. If you have any further suggestions or need assistance, please feel free to reach out. SC Sam C. Resourcing Advisor - Security Facilities Services Used the software for: 6-12 months ### "Eploy is great" July 21, 2025 5.0 Eploy is great it is very easy to use learning how the system works takes such a short time to be able to use it efficiently Pros The ease of it navigating around the site and the user friendlyness of the operating system makes it effortless to use Cons There are a very few cons i would struggle to think of any to be honest this is just one of the many great things about Eploy Review Source Response from Eploy July 25, 2025 Thank you for the 5\* review and your comments about how you are finding Eploy. Your comments are helpful to others looking for a 5\* 'great ATS'. We look forward to continuing to work with you. DP Dannielle P. Onboarding Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Fantastic ATS system" January 4, 2025 5.0 Pros I worked on building our system when we began implenting , integration and the building stages and understanding what goes on behind the front surface of the system, is mind blowing and the team made it a lot easier. I loved all the analytics features, that you can basically create a widget for almost anything you want to report on, just to make your day to day job, easier! Generally easy to use. The customer support is fantastic, very quick time frame. General overall fantastic system and we use this daily, as I am the onboarding coordinator and work alongside the recruitment team. Cons That a full time time to hire from applciation to started in service, cannot be reported on via widget, the report function is a little confusing. Review Source Response from Eploy January 9, 2025 Thank you for your review 'Fantastic ATS System'. It was great to read how you are loving the Eploy recruitment analytics and flexibility. I am sure we can help with the reporting you want to achieve if you can contact the support desk in the first instance or your account manager. CP Claire P. Director of Client Programme Services Staffing and Recruiting Used the software for: 2+ years ### "Excellent ATS supported by knowledgeable and skilled account and customer success teams" February 19, 2024 5.0 Excellent and partnership-driven. Both the Account Management and Customer Success teams are skilled in there roles, are on hand to answer any questions, and are a pleasure to deal with. Pros The system does everything we need it to do and more. It is straightforward to set up, can be tweaked and customised as business operations change and the full Eploy team is always on hand to support in a partnership-driven way. Cons Having been working with Eploy for over a decade and cannot fault the service we have received across multiple engagements and systems used as part of our business operations. Reason for choosing Eploy Various ATS systems were considered, but none had the overall functionality coupled with a partnership-led approach of Eploy. The user interface is easy to use, the functionality is strong and the team are highly skilled. Review Source Response from Eploy February 21, 2024 Thank you for your review and 5\* rating. We are delighted to hear how you are finding Eploy and the after service from our team. I'll be sure to pass on the feedback to them. Reviews such as this are extremely helpful for others looking at ATS solutions and the reality of what this means from a functionality perspective and the partnership and support in working together. KP Kimberley P. HR Recruitment and Resourcing Business Partner Hospital & Health Care Used the software for: 2+ years ### "A flexible and effective system - highly recommended!" May 2, 2023 5.0 My overall experience with Eploy has been really positive - starting from the beginning of the competitive process, through the implementation, and to just over two years of using the system. Because so much is customised to your organisation, it's worth putting the time in at the beginning to really think about your process and how you need to set it up to get the best out of it (although that will be true for most systems).The team are really responsive, and listen to feedback - for example we'd asked for some things that they couldn't deliver on immediately (which weren't part of our original requirements) and then delivered them in a later version because we'd asked for it. Pros It has been fairly easy with Eploy to adapt and change elements of the system to suit our processes and changing organisation over the last couple of years - it's really flexible which suits us. I also like the reporting dashboards within the system which show what's happening in real time because they enable us to work effectively and monitor the recruitment process (we've set up different tiles to notify us when something's outstanding - i.e., a candidate needs to be invited to interview, a role's stuck with an approver, a contract needs to be issued). The reporting dashboards are also useful to provide Management Information to relevant stakeholders which you'd expect. Cons Fortunately any issues we have had with Eploy have been quickly resolved by their team, and I don't have any real cons. Occasionally the navigation can feel a bit awkward and click heavy - for example sometimes when you click on a link you can see only a limited (preview) view so you have to go back to find what you were after. This is only a minor issue though and is caused by user error! Review Source Response from Eploy May 10, 2023 Thank you for leaving detailed and meaningful feedback for us. We are pleased to hear you find Eploy a flexible and effective system and good to hear you highly recommend the platform. Your kind comments about the Eploy team have been passed on - thank you very much! JL Jane L. Talent Acquisition & Onboarding Manager Financial Services Used the software for: 6-12 months ### "Fantastic product & service!" July 5, 2023 5.0 Just incredible, implementing a system is a heavy side of desk job but Eploy provided so much support and were so understanding and flexible. From start to finish we've had an amazing experience and service from every colleague and highly recommend and shout about how fabulous Eploy is. Pros The system allows us to have a slick and streamlined process for candidates that is engaging and user friendly to create a great customer experience. The system is incredibly intuitive, users and hiring managers have adapted to the system with ease. The system is incredibly flexible, adaptable and configurable for our evolving candidate needs. The team and support from Eploy has been incredible, from the first discussions, through integration and even now post go live, the support from the Success team is fantastic! Cons Nothing major at all, anything we think about seems to be in the roadmap for further upgrades. The teams integration/diary updates won't work for us right now because of our interview processes but it sounds like that could be an option for us in the future! Reason for choosing Eploy The team members we spoke to at Eploy were very authentic and not pushy/salesy which we really liked, we had a very honest view of what the system could and couldn't do (and in the end it was more brilliant than we expected!)The service as well as the flexibility of the product was very attractive - we also loved the reporting and the dashboard driven feel to Eploy.The onboarding portal was very important to us too. Review Source Response from Eploy July 7, 2023 Thank you for your detailed review and feedback on the product and our service. This is great to hear how you are delivering a slick candidate process and experience with Eploy. I'll pass on your feedback to the whole team - thank you! JS Jonathan S. Head of Recruitment Operations Retail Used the software for: 2+ years ### "Review of Eploy Recruitment Software" December 13, 2021 4.0 Really good ATS overall, not perfect but no ATS is! Very simple to use, and if we need anything changing Eploy are very adaptable and nothing is off limits. Very cost efficient compared to other ATS's I know of. Pros Overall one of the best ATS's I have come across. The ease of use is very good, and the support team are always on hand and very helpful / knowledgeable. The functionality of the system is very simple, and once you have got the hang of workflows, it is very easy to make changes across the whole of the recruitment and onboarding process. The onboarding process is the best I have come across, very adaptable, simple for the end user and can be made on brand (our onboarding process is up for national recruitment awards in 2021) Cons Other ATS's I have used have a careers site builder within the ATS which Eploy doesn't have. Reason for choosing Eploy The sales process and implementation plans were far above others which we were presented Review Source AS Alexandra S. Recruitment Team Leader Hospital & Health Care Used the software for: 1-2 years ### "Efficient and user-friendly with excellent support. " October 4, 2024 5.0 Eploy makes our work much more easier, and I appreciate how prompt and friendly the support team is whenever I need assistance. The way Eploy is built makes it very efficient and user-friendly. Overall it is a great tool. Pros I like the fact that is always developing new features, and is easy to use. Cons I do not have cons about Eploy at this time. Review Source Response from Eploy November 1, 2024 Thank you for the 5\* review, this is extremely helpful to others looking at implementing an ATS. Glad to hear Eploy is making your work so much easier. TH Thomas H. Resourcing Consultant Banking Used the software for: 2+ years ### "Tom Harrison, Paragon Banking Group" July 18, 2023 5.0 Eploy completely revolutionised the day to day for our recruitment team, who previously had to manage the entire recruitment process manually. Pros Eploy allows us to manage the recruitment process from beginning to end for all of our vacancies, with the knowledge that our procedures and policies are being adhered to by the hiring managers. It also allows us to generate reports on practically any aspect of recruitment that we could possibly wish to in order to make better informed decisions about how we recruit going forward. Cons It would be beneficial to be able to copy in agencies on emails being sent out to candidates because agencies that don't regularly log into their portals tend to tell us they feel a little out of the loop. Review Source Response from Eploy July 20, 2023 Thanks for leaving the review. Knowing the likelihood of you recommending Eploy is 10/10 is great to hear. Hearing how customers have revolutionised day to day recruitment with Eploy makes the team extremely happy - thank you. SG Sam G. Senior Resourcing Manager Hospital & Health Care Used the software for: 2+ years ### "Flexible product with a fantastic back office team" May 17, 2023 5.0 Excellent, Eploy have understood or unique requirements and facilitated a journey of process improvement to support our operation. Pros Easy to use for all system users be it self service hiring managers or ,core system recruiter use.Flexibility - as a group of companies we have been able to develop unique processes across our business units. Onboarding offers exceptional candidate experience. Cons Reporting is rather confusing and requires significant set up - whilst all data is retrievable there are no standard dashboard of baseline metrics. Everything must be built. Review Source Response from Eploy May 19, 2023 Thanks for sharing your experience of implementing and using Eploy, we appreciate your feedback. Great to hear you are utilising the flexibility of the system. If you need any support with creating the reporting dashboards you requore don't hesitate to ask. Our customer success team are always willing to assist. AA Anna A. Talent Attraction Partner Utilities Used the software for: 1-2 years ### "Practically perfect in every way " July 13, 2023 5.0 Outstanding, I love the service and people we work with at Eploy. There is always someone available quickly and nothing is too much trouble. We are invited to events, making us feel part of a wider group of valued clients, as well as opportunity to attend seminars, meet peers and network. Our website runs really well, candidates, vendors and hiring mangers are always pleased with the portals and really easy to use. Overall I think Eploy understand us as a business, and the challenges we face. I learn something new from every interaction, and always good to hear of the new features and improvements. Thank you to all at Eploy for taking such good care of us! Pros Best support staff and account managers. Cons I sometimes struggle with pulling reports and filtering. Review Source Response from Eploy July 14, 2023 Thank you for the glowing feedback, this has been shared with the team. We always strive to make our customers feel valued and involve them in the wider in-house recruitment world of events. We are delighted your careers website is having the right impact. It's a pleasure working with you all. HB Holly B. Internal Recruitment Consultant Retail Used the software for: 1-2 years ### "Great ATS that has rapidly improved our recruitment process!" November 16, 2020 5.0 Great! If you have the time to invest at the start of the process to really build the ATS with Eploy to what you require, it will save time and money with the recruitment process once launched. I have found our candidate experience has rapidly improved and become more consistent and our internal process have also improved and become more streamlined. I would highly recommend Eploy to any organisation that is looking for a new ATS! Pros The customer service team have been fantastic, they respond within hours and are always so helpful and genuinely care everything is working how it should be for us. The system has been built to suit our processes and feels very bespoke. Eploy is making regular improvements to their software which is part of the package (so no extra costs) which is great and training for this is always provided. The system has saved me so much time in my day to day duties such as reviewing applications, setting up interviews, responding to candidates, building pipelines, communicating and getting feedback from hiring managers etc. Cons As the system is built to be bespoke to your organisation, it can be a little tricky to get your head around where to find certain things (hiring manager also do initially struggle to navigate the system but once training has been carried out this tends to not be an issue), however, as mentioned the Customer service team will always help so this hasn't been an issue for us. Review Source KD Katie D. Group Resourcing Manager Banking Used the software for: 2+ years ### "A software solution that meets our needs now and is scalable for the future " January 19, 2021 5.0 Our overall experience has been excellent, the customer service is second to none and highly personalised. The ongoing innovations and upgrades ensure that we are always at the forefront of recruitment technology and our users find the system easy to navigate and efficient for their needs. Pros We are not a large team and our time is precious, Eploy allows us to configure our workflows that create time efficiencies whilst maintaining a great experience for both our hiring managers and our candidates. We are a changeable business and it is easy to flex the workflows to meet our changing needs with little input from the customer support team but when we d need to make changes that we cannot execute ourselves, these are done quickly with excellent customer service. Cons As a Bank we are very tight on records management and data retention so have to delete data more often than most other companies. the GDPR module is easy to manage but there are times when we want to delete certain parts of peoples profile (for example Bank Details) and retain their profile and this can be time consuming as it is a manual process. Reason for choosing Eploy Eploy met the needs of our business and our SOR and provided the most compelling and professional customer service including post implementation support. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.