# Eploy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Eploy the right Recruiting solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/57830/Eploy/reviews --- Eploy 4.7 (106) [View alternatives](https://www.capterra.com/p/57830/Eploy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Reviews of Eploy Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews RH Rebecca H Resourcing ManagerFinancial Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Implementing Eploy has enabled us to find efficiencies within our Recruitment process, the ability to automate and streamline communications has also ensured that all candidates are receiving the same experience regardless of role or department. “ November 26, 2025 LO Lily O Resourcing AdvisorFacilities Services, 10,001+ employeesUsed the software for: Less than 6 months. “Candidates tend to get confused when logging into their portal to accept their offer because they understandably click into the box which says offer but this does not take them to their offer and causes confusion.“ July 21, 2025 EC Ed C Talent and Onboarding ManagerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It offers excellent customisation, with flexible workflows tailored by role, team, or department, and a well-branded careers site that supports a strong candidate experience.“ November 24, 2025 MD Mark D Resourcing PartnerFacilities Services, 10,001+ employeesUsed the software for: 6-12 months. “Have issues with the link to advertise vacancies from the system, certain dropdown tabs are frustrating“ July 14, 2025 EC Ed C Talent and Onboarding ManagerHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The system integrates smoothly with our HRIS, NHS Jobs, assessment tools, and collaboration platforms such as Teams, which keeps processes efficient and connected.“ November 24, 2025 SS Stacey S Recruitment ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “The initial set up can be confusing if you are not from an implementation background. “ November 24, 2025 Scott D Head Of Talent Acquisition and OnboardingHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Eploy has been a solid ATS for us and is flexible enough to support our fairly complex organisation and recruitment model due to having multiple sites and job families.“ December 19, 2025 DW Daniel W Senior People Manager - ImprovementRetail, 10,001+ employeesUsed the software for: More than 2 years. “The main negative for us was the lack of google integration.“ August 4, 2025 ## Showing most helpful reviews Showing 1-25 of 106 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Graham J. Recruitment Specialist Food Production Used the software for: 1-2 years ### "Great system for SMEs" January 21, 2025 4.0 The team at Eploy were with me every step of the way of implementation and explaining how things can be built and what they've got coming up on their roadmap. The customer success team are brilliant and always able to help and provide advice in quick fashion. Pros Simple and intuitive candidate manage functionality. Easy to use job distribution. Configurable workflows and communication along with integrated e-sign and meeting scheduling. Cons Reporting outside of widgets and dashboards can be difficult to build/understand and doesn't always have the reportable data I've been looking for when it comes to time spent at workflow stages and throughput/conversion rates. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[hireful](https://www.capterra.com/p/141924/hireful-ATS/) Reason for choosing Eploy I chose Eploy over other providers as the features were comprehensive and I felt they'd provide a 'hands on' support and implementation service rather than being an 'out of the box' build yourself service. Review Source Response from Eploy January 23, 2025 Thank you for leaving a detailed review of how you are finding Eploy. The review and alternative solutions you considered will be helpful to others looking for an ATS and we appreciate you taking the time to share your experience. SJ Steven J. Head of Recruitment Utilities Used the software for: 2+ years ### "Better recruitment" November 19, 2025 5.0 Has been a great experience both in relation to the actual tool and the support around it to make sure we get the best value Pros One of Eploy’s standout qualities is the speed of use. The interface is intuitive, and everyday tasks, posting jobs, reviewing applicants, scheduling interviews. All can be completed quickly with minimal hassle. Once set up, the workflow feels smooth, and the system noticeably reduces manual admin. The interview process management within Eploy is also well-designed. Automated scheduling, communication templates, and clear candidate tracking make it easy for hiring teams to stay aligned and for candidates to remain informed. It helps create a more professional and consistent interview experience. As for the overall recruitment process, Eploy provides strong end-to-end visibility. From initial requisition through to onboarding, the system helps keep everything organised in one place. Hiring managers can easily collaborate, review progress, and make decisions without confusion or delay. Overall, Eploy is a reliable and efficient recruitment solution that delivers solid value, fast workflows, and an organised approach to interviews and hiring. It’s a great choice for teams looking to improve their recruitment operations. Cons Nothing, the system does everything it needs to and if it isn't working as expected the support team are on hand to assist Review Source Response from Eploy December 2, 2025 Thank you for the feedback on how you are finding Eploy. This review will be super helpful to others lookig for a complete ATS. I'll pass on your feedback about the team to those involved. Glad to read you love the interview scheduling functionality and end-to-end visibility. PB Peter B. Programme Management Lead Construction Used the software for: 2+ years ### "Eploy Review" November 19, 2024 4.0 Pros Fast loading speeds, user friendly interface Cons Cannot produce regular questionnaires/forms to send to auto send to our employees Switched from [Adapt](https://www.capterra.com/p/178759/Adapt/) We switched as Eploy was more user friendly than Adapt. Review Source Response from Eploy December 12, 2024 Thanks for your review and 5\* rating regarding ease of use of Eploy. The questionnaires/form can actually be created. I understand a visit from your Eploy Account Manager has rectified this, but if you need any additional support in creating these don't hesitate to get in touch with our customer success team who can help. RH Rebecca H. Resourcing Manager Financial Services Used the software for: Less than 6 months ### "Thank you to all at Eploy" November 26, 2025 5.0 It has been fantastic to get to know the whole team through our implementation journey, we have found them responsive and eager to help. Our implementation manager took the time to understand our individual needs and offer solutions to ensure our ATS works for us and not just a one size fits all. Pros Implementing Eploy has enabled us to find efficiencies within our Recruitment process, the ability to automate and streamline communications has also ensured that all candidates are receiving the same experience regardless of role or department. The wider team outside of the implementation team were always eager to help and we have managed to work on several integrations on tight timeframes together. Cons We did have some restrictions in terms of capability around video interview, however, the team were able to find an alternative solution for us. Review Source Response from Eploy December 2, 2025 Thank you for sharing your experience of Eploy. We’re thrilled to hear that Eploy has helped you find efficiencies and deliver a consistent candidate experience across roles and departments. It’s great to know our team’s responsiveness and collaboration on integrations made a positive impact. We appreciate your feedback on video interview capabilities and are glad we could provide an alternative solution. Thank you for highlighting the tailored approach during implementation, we’re committed to ensuring Eploy works for your unique needs. EC Ed C. Talent and Onboarding Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great ATS!" November 24, 2025 4.0 My overall experience with Eploy has been very positive. It offers excellent customisation, with flexible workflows tailored by role, team, or department, and a well-branded careers site that supports a strong candidate experience. The system integrates smoothly with our HRIS, NHS Jobs, assessment tools, and collaboration platforms such as Teams, which keeps processes efficient and connected. Support from the Success Team has been consistently fast and helpful. Pros Customisation: Ability to have flexible workflows by role, team, or department. Branded careers site/custom career pages. Integrations Ensure it connects smoothly with: HRIS / payroll systems. Job boards (especially NHS Jobs). Assessment tools, background checks, and video interviewing platforms. Single Sign-On (SSO), calendars (Google, Outlook), and collaboration tools (Teams). Support: Great and fast support offered by the Success Team. Cons The reporting functionality, while expansive, can be difficult to get to grips with and can be quite time-consuming to build meaningful reports. Review Source SS Stacey S. Recruitment Manager Hospital & Health Care Used the software for: 2+ years ### "Eploy review " November 24, 2025 5.0 Overall experience has improved. We now have a very good working relationship and a point of contact we can go to. The ease of success team really helps with speeding up queries. Pros I find the system user friendly. The recruitment process is easy to follow and amend if required. There is a help functionality that gives you the option to follow guides or watch useful videos. EPLOY as an ATS function is great value for money. Cons The initial set up can be confusing if you are not from an implementation background. Lack of communication when changing Review Source Response from Eploy December 17, 2025 Thank you for sharing your feedback! We’re delighted to hear that you find Eploy user-friendly and that the recruitment process is easy to manage. It’s great to know the help functionality and resources have been useful, and that your overall experience has improved with the support of our Success Team. We appreciate your comments on the initial setup. Your input helps us identify areas where we can enhance the Eploy experience. If you have any further suggestions or need assistance, please don’t hesitate to reach out—we’re always here to help! JG James G. Resourcing Manager Education Management Used the software for: 2+ years ### "Eploy Success" November 21, 2025 5.0 Excellent - I've used a variety of ATS and Eploy are head and shoulders above the rest. Their support is second to none, and I can safely say, we'll be using Eploy for a number of years to come. Pros The adaptability to make the system what you need it to be, alongside the support received. They get back in touch quickly with the answer you need to make your processes outstanding. Cons There are some barriers to set up reports, but with support these can be overcome. We find that applicants can move through the system from application to induction, so it gives you a strong snapshot of your current hiring progress. However it takes a bit of set up to understand how to get a larger overview of performance Review Source Response from Eploy December 2, 2025 Thank you for your feedback! We’re delighted to hear that Eploy’s adaptability and our responsive support have helped make your processes outstanding. Your comments on reporting setup are appreciated. We’re always working to make this even easier and more intuitive. It’s fantastic to know the system provides a clear snapshot of hiring progress and that your overall experience has been excellent. We’re proud to be your ATS of choice for the years ahead. KM Kuran M. Recruitment Partner Government Administration Used the software for: 2+ years ### "Great ATS with easy functionalities" December 1, 2025 4.0 Excellent! I have really enjoyed using Eploy and my experience has always been positive. There is still lots to learn but i have become incredibly proficient in using the system. Pros Eploy is a user-friendly system, easy to use and track candidate application progress. You can easily customise the system to your own preference and everything is editable. Cons Difficult workflow set ups, lots of clicks to remedy issues. Relying on Success Team too often when the Knowledge Hub doesn't have the answer you need. Review Source Response from Eploy December 2, 2025 Thank you for your feedback. We’re pleased to hear that you find Eploy user-friendly and appreciate the ability to customise the system to your needs. Your comments on workflow setup and reliance on the Success Team are noted. We’re continuously working to make use of Eploy simpler and expand resources in the Knowledge Hub. It’s great to know your experience has been positive and that you’ve become highly proficient with the system. Thanks for sharing. MO Marion O. Senior Digital Consultant Government Administration Used the software for: 2+ years ### "BCC Review Nov'25" November 19, 2025 5.0 Excellent overall experience throughout and great support from the Success Team. End users very pleased with this system. Pros Eploy is very user-friendly and the dashboard widgets give great overall visibility on recruitment process. Cons More flexibility on Reports functionality to enable filters to be easily applied to identify specific records. Review Source Response from Eploy December 2, 2025 Thank you for sharing your feedback! We’re delighted to hear that you find Eploy user-friendly and that the dashboard widgets provide great visibility. We appreciate your suggestion regarding report flexibility, this is valuable input, and we’ll continue working to enhance filtering options. It’s fantastic to know your overall experience has been excellent and that the Success Team support met expectations. Thanks again for choosing Eploy! MD Mark D. Resourcing Partner Facilities Services Used the software for: 6-12 months ### "Eploy review 2.0" July 14, 2025 4.0 Really like saves considerable time can move a vacancy to live and advertised very quickly and the process through to offer and onboarding is very slick Pros Everything is actioned in one place quickly and efficiently, very user friendly and all our Hiring Managers like it Cons Have issues with the link to advertise vacancies from the system, certain dropdown tabs are frustrating Review Source Response from Eploy July 16, 2025 Thank you so much for your review. We are pleased to hear how you are finding the use of Eploy and how it is saving you time. We appreciate you leaving us this review. If we can help at all with advertising vacancies, please do reach out to our customer success team. NH Nikki H. Head of Workforce Planning, Talent Acquisition & People Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent system would highly recommend" June 13, 2023 5.0 An excellent experience, I would highly recommend Eploy which is also excellent value for money. Pros Eploy is very versatile and has the ability to work for various types of roles for example volunteering and employed roles. Implementing the system was a good experience and I would highly recommend the project management team, nothing was too much trouble and the overall build of the system met our requirements. Cons Integration with Experian was a little more complex and required more time than we had anticipated. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Poor service and functionality with the Access product Review Source Response from Eploy July 7, 2023 It is very much appreciated you leaving a review for us. Good to hear you are finding Eploy versatile and the Implementation Team provided you with an excellent experience. I'll share the feedback with the team - thank you. PC Pedro C. Global HRIS Lead Biotechnology Used the software for: 2+ years ### "A small system that does more than the big ones" June 29, 2023 4.0 Very happy overall with the product, but what makes Eploy special is the excellent customer support, it is more of a partnership than a customer-supplier relationship Pros The ability to integrate with bigger platforms via API, allowing for real automation of processes Cons Eploy does not have dynamic dropdown boxes, also, it does not have the ability for system admins to import data Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Eploy Pricing, complexity and our business is not large enough to warrant the use of SuccessFactors Recruitment Review Source Response from Eploy July 18, 2023 Hi Pedro, Thanks for the review. Your comments on the integration possibilities with Eploy will be helpful to others. I believe you have spoken to your account manager on how you can have the cascade/drop down lists and training options. Your comments on the support you get from our teams is very much appreciated - we will pass this on. TH Tim H. HR Business Manager Government Administration Used the software for: 2+ years ### "Great System & Team" December 16, 2025 5.0 Excellent. From the initial contact and implementation through to day to day use. The use of the system and the contact with ePloy staff has been fantastic. Pros The ATS is simple to use and ensures efficient use of time. From the outset the system has been adaptable to our own processes. Cons Very little. It is an intuitive system for new staff members and hiring managers to pick up and work with. Review Source Response from Eploy December 17, 2025 Thank you for leaving Eploy a review. We are pleased to hear you have had a great experience and are benefitting from the customisation available. We will share your feedback with the wider team. Thank you for sharing. LO Lily O. Resourcing Advisor Facilities Services Used the software for: Less than 6 months ### "Positive Experience!" July 21, 2025 5.0 My overall experience with Eploy has been very positive and I would recommend the system to any company wanting a user friendly recruitment process all in one place. Pros The dashboards are not only nice to look at but clearly show different parts of the recruitment process. Eploy is user friendly from both the recruitment team and hiring managers perspective. Cons Candidates tend to get confused when logging into their portal to accept their offer because they understandably click into the box which says offer but this does not take them to their offer and causes confusion. Review Source Response from Eploy July 22, 2025 Thank for your review. We are pleased to hear you find Eploy a user friendly platform. Others reading this review will benefit from knowing you would recommend us. I will pass on your comments to the team about the candidate portal as we are always improving the platform. BG Beth G. Recruitment Business Partner Legal Services Used the software for: 2+ years ### "Great ATS and team" January 10, 2025 4.0 Overall very positive, the Eploy team are great and make using the system so much easier as they're only ever an email away. Pros \- Very customisable and many parts of the system can be changed/updated ourselves - Day to day use of the system is very easy - Very helpful and responsive team, offer a great level of service Cons \- Making changes to workflows or processes can be quite complex to navigate. However, the support team are always happy to help. -There are some limitations around high volumes of candidates, adding skills to candidates and blind screening Review Source Response from Eploy January 23, 2025 Thanks for your review and detailed summary of how you are finding Eploy. If you do need any additional support with any elements of the system please do ask our Customer Success Team. EH Emily H. Senior Recruitment Manager Legal Services Used the software for: 6-12 months ### "Eploy Review" September 6, 2024 4.0 Pros The implementation and success support is excellent compared to other similar products I have used in the past. Requests for support are always responded to quickly and the responses are helpful, clear and practical. Cons We are having a few issues getting to grips with identifying duplicate candidates. I think that this aspect of the system could be a little more user-friendly. Review Source Response from Eploy September 19, 2024 Thanks for leaving a review and sharing your experience. I'll be certain to share the feedback about our implementation and customer success support with the wider team. If you need any help with any aspect of the system, please do let our team know and we will be glad to help. Kelly H. Resourcing Manager Government Administration Used the software for: 1-2 years ### "Eploy review" August 1, 2023 5.0 Great support from the implementation team, really clear milestones were set from the start of the project and it was clear where responsibilities for all actions were held. The success team and account management team are extremely helpful and responsive. Pros The applicant tracking and onboarding features are user friendly and intuitive and this is a key reason why we chose Eploy. Requesting references can be done at a click of a button which saves us a huge amount of time. Candidate onboarding documents are all located on one place and can be tracked by recruitment teams and hiring managers with ease. When we have asked about developments or any features that may be of use to us, the team respond quickly and are highly knowledgeable. Candidate search features are also rated highly. Cons We are fairly new customers and the experience so far has been really positive Review Source Response from Eploy August 3, 2023 Thank you for taking the time to leave Eploy a great review. It's a pleasure to hear you find Eploy's ATS & Onboarding features friendly and intuitive. Other viewers of this review site will also find that feedback invaluable. Your feedback on all of our teams and the support you get has been passed on - thank you! Malcolm F. Talent Acquisition Business Partner Information Technology and Services Used the software for: 6-12 months ### "Total Revolution" December 15, 2023 4.0 From initial meetings through build, implementation and support the service has been excellent Pros The product is easy to use for both the TA team and for Hiring Managers It has automated so much of our process and freed up time to do more proactive work. The people were great and they genuinely wanted to understand our business and needs. Cons I just wish that we had implemented Eploy years ago! Reason for choosing Eploy The product fitted our needs but the people were what sold it. They understood us and wanted to help us get the system we needed Review Source Response from Eploy January 18, 2024 Thanks for your review and feedback on how Eploy is freeing up more time to do more proactive work - that's music to our ears.. It's great for us to have the feedback on the Eploy team too. I have shared this with the relevant teams. SF Sam F. Talent Attraction Manager Dairy Used the software for: 6-12 months ### "Yeo Valley - Eploy Review " January 29, 2021 5.0 Overall our experience of Eploy has been fantastic, like any system you only get out what you put in, if you get the right information into the system the information you can pull out in the form of dashboard reports or general reports enables you to measure and manage your recruitment processes much more effectively. Pros The software has enabled a transformation in the way in which we recruit at Yeo Valley, largely because of the ability to collect lots of useful data and then report on it in a meaningful way. In addition, the systems automation has helped hugely with reducing the need to carry out heavily administrative tasks that are typically associated with running transactional recruitment activities. Cons Due to the current climate we are operating in, if the software were integrated with Microsoft Teams or a similar video enabled platform to support with remote/video interview bookings, it would help to improve efficiencies and provide a helpful level of join-up with other systems we are using to work in a more 'current' way in terms of how we recruit. Reason for choosing Eploy There are numerous reasons. The team at Eploy's approach to implementation was thorough and organised, this was apparent from the tender process all the way through to delivery of the system in the business. We felt confident that the system would be delivered well with the support provided during this phase of the project. The functionality and automation the system offered gave us the management information and efficiencies in our processes that we were looking for. We were also able to tailor the product to ensure it was 'on brand' and kept the candidate and our hiring manager populations front of mind in all transactions in the system. Review Source Response from Eploy November 17, 2021 Thanks for the review, Sam. It is great to hear that the ability of Eploy to collect lots of useful data and then report on it in a meaningful way is having an impact. We have passed on your kind comments regarding Eploy's implementation methodology to the team; they are naturally delighted!. It really is excellent to hear this feedback and we look forward to continually providing the service and support you deserve. You'll also be pleased to learn that the next Eploy platform upgrade includes Microsoft Teams integration, so watch this space! WR William R. Technology Improvement Analyst Entertainment Used the software for: 2+ years ### "A tool that has taken our business to new levels of Talent Acquisition" February 3, 2022 5.0 Extremely satisfied. Implemented Eploy many years ago and our business has more than quadrupled in size and expanded into over 15 countries and the tool has allowed us to harmonise resourcing and onboarding process's in these countries. Pros Top 3 - Ease of use for recruiters is exceptional. - Reporting function/Dashboards for recruiters and execs are second to none. Great customisability which are now an integral part of our business. - Customisation from an admin perspective is what has really taken our recruitment and onboarding function to a new level. I'm able to roll out the system to new countries and markets in very short periods of time. Can create lots of different automated application/onboarding flows near enough instantly. Cons Bottom 3 - Could do with working on their CRM functionality to take them to being best in market. In respect to stuff like creating landing pages, quirky features like QR code applications etc. - Would like to see improvement on their document editor to enable us to have candidates complete more information directly onto forms, rather than asking online and merging info on. - Where we move into more niche markets such as LATAM and Asia, I'd like to see the system connect with more local job boards in those countries more easily and cheaply. It is worth noting that with my experience of Eploy, they are constantly upgrading their system and any time we've requested something new for the system it has been implemented. So these bottom 3 are just things for now and would probably be resolved soon. Reason for choosing Eploy Many reasons, main one would be ease of use for recruiters, candidates and users of system. Review Source Response from Eploy February 4, 2022 Hi Will, Thanks so much for your review, it's great to hear that Eploy has had a positive impact across your business globally. We have lots of exciting new features planned in our roadmap that we look forward to sharing with you. Best regards Team Eploy TH Thomas H. Resourcing Consultant Banking Used the software for: 2+ years ### "Tom Harrison, Paragon Banking Group" July 18, 2023 5.0 Eploy completely revolutionised the day to day for our recruitment team, who previously had to manage the entire recruitment process manually. Pros Eploy allows us to manage the recruitment process from beginning to end for all of our vacancies, with the knowledge that our procedures and policies are being adhered to by the hiring managers. It also allows us to generate reports on practically any aspect of recruitment that we could possibly wish to in order to make better informed decisions about how we recruit going forward. Cons It would be beneficial to be able to copy in agencies on emails being sent out to candidates because agencies that don't regularly log into their portals tend to tell us they feel a little out of the loop. Review Source Response from Eploy July 20, 2023 Thanks for leaving the review. Knowing the likelihood of you recommending Eploy is 10/10 is great to hear. Hearing how customers have revolutionised day to day recruitment with Eploy makes the team extremely happy - thank you. SG Sam G. Senior Resourcing Manager Hospital & Health Care Used the software for: 2+ years ### "Flexible product with a fantastic back office team" May 17, 2023 5.0 Excellent, Eploy have understood or unique requirements and facilitated a journey of process improvement to support our operation. Pros Easy to use for all system users be it self service hiring managers or ,core system recruiter use.Flexibility - as a group of companies we have been able to develop unique processes across our business units. Onboarding offers exceptional candidate experience. Cons Reporting is rather confusing and requires significant set up - whilst all data is retrievable there are no standard dashboard of baseline metrics. Everything must be built. Review Source Response from Eploy May 19, 2023 Thanks for sharing your experience of implementing and using Eploy, we appreciate your feedback. Great to hear you are utilising the flexibility of the system. If you need any support with creating the reporting dashboards you requore don't hesitate to ask. Our customer success team are always willing to assist. AA Anna A. Talent Attraction Partner Utilities Used the software for: 1-2 years ### "Practically perfect in every way " July 13, 2023 5.0 Outstanding, I love the service and people we work with at Eploy. There is always someone available quickly and nothing is too much trouble. We are invited to events, making us feel part of a wider group of valued clients, as well as opportunity to attend seminars, meet peers and network. Our website runs really well, candidates, vendors and hiring mangers are always pleased with the portals and really easy to use. Overall I think Eploy understand us as a business, and the challenges we face. I learn something new from every interaction, and always good to hear of the new features and improvements. Thank you to all at Eploy for taking such good care of us! Pros Best support staff and account managers. Cons I sometimes struggle with pulling reports and filtering. Review Source Response from Eploy July 14, 2023 Thank you for the glowing feedback, this has been shared with the team. We always strive to make our customers feel valued and involve them in the wider in-house recruitment world of events. We are delighted your careers website is having the right impact. It's a pleasure working with you all. HB Holly B. Internal Recruitment Consultant Retail Used the software for: 1-2 years ### "Great ATS that has rapidly improved our recruitment process!" November 16, 2020 5.0 Great! If you have the time to invest at the start of the process to really build the ATS with Eploy to what you require, it will save time and money with the recruitment process once launched. I have found our candidate experience has rapidly improved and become more consistent and our internal process have also improved and become more streamlined. I would highly recommend Eploy to any organisation that is looking for a new ATS! Pros The customer service team have been fantastic, they respond within hours and are always so helpful and genuinely care everything is working how it should be for us. The system has been built to suit our processes and feels very bespoke. Eploy is making regular improvements to their software which is part of the package (so no extra costs) which is great and training for this is always provided. The system has saved me so much time in my day to day duties such as reviewing applications, setting up interviews, responding to candidates, building pipelines, communicating and getting feedback from hiring managers etc. Cons As the system is built to be bespoke to your organisation, it can be a little tricky to get your head around where to find certain things (hiring manager also do initially struggle to navigate the system but once training has been carried out this tends to not be an issue), however, as mentioned the Customer service team will always help so this hasn't been an issue for us. Review Source KD Katie D. Group Resourcing Manager Banking Used the software for: 2+ years ### "A software solution that meets our needs now and is scalable for the future " January 19, 2021 5.0 Our overall experience has been excellent, the customer service is second to none and highly personalised. The ongoing innovations and upgrades ensure that we are always at the forefront of recruitment technology and our users find the system easy to navigate and efficient for their needs. Pros We are not a large team and our time is precious, Eploy allows us to configure our workflows that create time efficiencies whilst maintaining a great experience for both our hiring managers and our candidates. We are a changeable business and it is easy to flex the workflows to meet our changing needs with little input from the customer support team but when we d need to make changes that we cannot execute ourselves, these are done quickly with excellent customer service. Cons As a Bank we are very tight on records management and data retention so have to delete data more often than most other companies. the GDPR module is easy to manage but there are times when we want to delete certain parts of peoples profile (for example Bank Details) and retain their profile and this can be time consuming as it is a manual process. Reason for choosing Eploy Eploy met the needs of our business and our SOR and provided the most compelling and professional customer service including post implementation support. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.