# Page 3 | Eploy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Eploy the right Recruiting solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/57830/Eploy/reviews

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Eploy

4.7 (106)

[View alternatives](https://www.capterra.com/p/57830/Eploy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 5th, 2026

# Page 3 - Reviews of Eploy

## Showing most helpful reviews

Showing 51-75 of 106 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Ashley M.  
Talent Manager  
Automotive  
Used the software for: 6-12 months

### "What a fantastic system! "

December 8, 2022

5.0

Before deciding on Eploy our business was in a place where we were using a clunky ATS that was quite quickly becoming unfit for purpose. We needed to revamp all areas of our recruitment strategy without the process being too difficult or a drawn out process. Right from the beginning with the sales team through to implementation and going live, the whole process was seamless. The customer success team are also fantastic, now the system is live we're able to contact them at any point and get a response within 24 hours. This is a really great ATS that has allowed us to turn our recruitment processes around!

Pros

From having used various ATS systems, Eploy has been by far the easiest to understand, implement, use and teach to others. Each area of the system is user friendly and works well. We needed a system that could get the buy in of our hiring managers, improve our candidate experience, launch an electronic onboarding process and support our need to talent pool. Eploy does all of this... at a very reasonable cost!! It has been fantastic for our Regional Managers to use in order to track the live vacancies in their regions and for vacancies to be authorised in advance. It was really important to also find a system that would be easy to continue to configure once implemented when we might need to change processes or want to improve further and this is exactly what we've been able to achieve! The reporting function has also being extremely beneficial and offers a wide range to ensure you can report from all areas of the system.

Cons

As we've only been using the system for 9 months, we don't believe at this point there is anything we don't like about the system. More colour options for the widgets on the dashboard if we had to be really picky!

Reason for choosing Eploy

This was a difficult process as we needed to ensure that we were choosing a system that was going to be able to develop and grow with us as a business and not having to go through the whole process again. Due to needing to implement the system rapidly as there was no cross over period, we needed to ensure we were selecting a system that could support our need of a 4 week turnaround! We were reassured by customers of Eploy that we wouldn't just be a number and the implementation process would be extremely supportive.. This was exactly the case and they were able to deliver what we needed.

Review Source

Response from Eploy

February 14, 2023

Thank you for taking the time to review Eploy and provide such candid feedback. I know the team here enjoyed working with you to deliver Eploy rapidly - and provide a platform for your growth that you can adapt for your needs. I'll be sure the team see all of your feedback, it means a lot to us. Thank you!

EL

Erin L.  
Recruitment and Attraction Lead  
Government Administration  
Used the software for: Less than 6 months

### "Eploy in a Diverse and Large Local Government Organisation"

May 28, 2024

4.0

It has been a long journey with a lot of time put into configuring and testing the system - but that process also gave me the knowledge needed to launch and support it's use. Customer Support is outstanding, I cannot speak more highly - I'm blown away by their kind and timely support.

Pros

The customer service post implementation has been outstanding. There are no hidden costs and you are given the knowledge to make future changes. The system has been fully customisable to suit our organisation's diverse needs.

Cons

The reporting is not as easy as it looks - this is something we are still wrapping our heads around. There are several restrictions where we have needed to adjust our expectations - for example giving managers the ability to move their jobs from internal to external.

Review Source

Response from Eploy

June 7, 2024

We appreciate you leaving a review for us and it is great to know you will recommend Eploy to others. If we can support you in any way to maximise your use of the reporting capability please do reach out to your account manager or our customer success team who will be happy to assist.

HH

Hans H.  
Senior Recruitment Compliance Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Eploy for Compliance documents"

May 24, 2024

5.0

Very good and easy to navigate around, as always the team for Eploy are always around if I need help, and I usually get a response within the same day which is very good.

Pros

Seemed like a difficult ATS system to use, but after receiving the Training for this and using this daily it was very easy to use, Our clients and suppliers also find it easy to use. And the team at Eploy are always there to help if we have any questions and it does not take them long to come back with the answers. The Eploy system is very easy to navigate around.

Cons

there are no cons, like everything about eploy

Switched from

[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

A lot of problems with the system, it was quite hard to navigate around and slow. Did not receive the help I required if I needed it

Review Source

Response from Eploy

June 7, 2024

Thanks for leaving a 5\* review on how you are finding Eploy easy to use. It is great to hear how the Eploy team are supporting you when needed. We very much appreciate your comments.

Malcolm F.  
Talent Acquisition Business Partner  
Information Technology and Services  
Used the software for: 6-12 months

### "Total Revolution"

December 15, 2023

4.0

From initial meetings through build, implementation and support the service has been excellent

Pros

The product is easy to use for both the TA team and for Hiring Managers It has automated so much of our process and freed up time to do more proactive work. The people were great and they genuinely wanted to understand our business and needs.

Cons

I just wish that we had implemented Eploy years ago!

Reason for choosing Eploy

The product fitted our needs but the people were what sold it. They understood us and wanted to help us get the system we needed

Review Source

Response from Eploy

January 18, 2024

Thanks for your review and feedback on how Eploy is freeing up more time to do more proactive work - that's music to our ears.. It's great for us to have the feedback on the Eploy team too. I have shared this with the relevant teams.

cM

cheryl M.  
Recruitment Adviser  
Legal Services  
Used the software for: 1-2 years

### "Eploy review!! "

May 22, 2023

5.0

Having Eploy has been a massive improvement for us!! From a reporting perspective alone the MI we can now produce is amazing!! Candidates journey is much better! Hiring managers can see on their dashboard the exact position of roles. Also as a team when team members are off we are able to manage their workloads effectively for them as we have full view.It’s an excellent system with a brilliant team behind them who give amazing support!!!

Pros

Couldn’t recommend Eploy enough! We went live over 12 months ago & with each & every new phase that Eploy introduce the system only get better!! We look forward to the next phases. The latest one has had a massive change for our hiring managers - roll on the next phase :) Also, a huge thank you to the Support Team!! Their service is absolutely impeccable!!! So friendly & helpful, respond time is excellent!!!!

Cons

Getting used to Eploys terminology takes a little getting used to for example we call certain things such as Departments & Eploy refer it to Company, this is not a major thing. We made a suggestion to enable hiring managers to create multiple zoom links for interviews, this is currently being worked on by Eploy & will be a huge benefit once it’s live

Review Source

Response from Eploy

May 25, 2023

Thank you for such a lovely review that has ben shared with the team. It is useful to hear feedback on how the innovations of Eploy are continuing to deliver improvements. Keep doing what you are doing and using the reporting dashboards to continually improve,

KT

Keri T.  
Resourcing Manager  
Construction  
Used the software for: 2+ years

### "Eploy "

November 12, 2021

5.0

Having worked with the Eploy team over the course of a number of years to enhance our internal recruitment function, we have been able to integrate the system into our business extremely well. This product is continuously being enhanced and developed by a fantastic team who understand recruitment. The support from initial scope through to working with an amazing Implementations Manager (Thanks \[SENSITIVE CONTENT\]!) and a great helpdesk success team we have a product that is fit for purpose, is being enhanced with new features and has allowed us to learn the system as a user but also from a build perspective too.

Pros

This platform allowed us the scope the system to our current requirements with the ability to develop our future needs without the concern that the system will be "capable" of delivering what we need. In many cases the development of Eploy gives us options and clever tricks to use that we hadn't even been previously thought of. Eploy gives Recruitment departments the ability to manage workflow in a way that's unique to the business, ability to build own dashboards and widgets, with report building at your finger tips.

Cons

No cons at all - Eploy is a fantastic web based product that can integrate with HR platforms thus allowing the system to be used as a full Recruitment platform as opposed to additional module that is part of a standard HR system.

Reason for choosing Eploy

Capability of system, Price point, Technical Support and the Eploy Team who are always a complete pleasure to work with.

Review Source

Response from Eploy

November 24, 2021

Hi Keri, Thanks so much for the lovely Eploy review, we're delighted that we have been able to help you with your recruitment strategy. We've passed on your comments to our customer success and implementation teams, it really makes their day!

WR

William R.  
Technology Improvement Analyst  
Entertainment  
Used the software for: 2+ years

### "A tool that has taken our business to new levels of Talent Acquisition"

February 3, 2022

5.0

Extremely satisfied. Implemented Eploy many years ago and our business has more than quadrupled in size and expanded into over 15 countries and the tool has allowed us to harmonise resourcing and onboarding process's in these countries.

Pros

Top 3 - Ease of use for recruiters is exceptional. - Reporting function/Dashboards for recruiters and execs are second to none. Great customisability which are now an integral part of our business. - Customisation from an admin perspective is what has really taken our recruitment and onboarding function to a new level. I'm able to roll out the system to new countries and markets in very short periods of time. Can create lots of different automated application/onboarding flows near enough instantly.

Cons

Bottom 3 - Could do with working on their CRM functionality to take them to being best in market. In respect to stuff like creating landing pages, quirky features like QR code applications etc. - Would like to see improvement on their document editor to enable us to have candidates complete more information directly onto forms, rather than asking online and merging info on. - Where we move into more niche markets such as LATAM and Asia, I'd like to see the system connect with more local job boards in those countries more easily and cheaply. It is worth noting that with my experience of Eploy, they are constantly upgrading their system and any time we've requested something new for the system it has been implemented. So these bottom 3 are just things for now and would probably be resolved soon.

Reason for choosing Eploy

Many reasons, main one would be ease of use for recruiters, candidates and users of system.

Review Source

Response from Eploy

February 4, 2022

Hi Will, Thanks so much for your review, it's great to hear that Eploy has had a positive impact across your business globally. We have lots of exciting new features planned in our roadmap that we look forward to sharing with you. Best regards Team Eploy

SF

Sam F.  
Talent Attraction Manager  
Dairy  
Used the software for: 6-12 months

### "Yeo Valley - Eploy Review "

January 29, 2021

5.0

Overall our experience of Eploy has been fantastic, like any system you only get out what you put in, if you get the right information into the system the information you can pull out in the form of dashboard reports or general reports enables you to measure and manage your recruitment processes much more effectively.

Pros

The software has enabled a transformation in the way in which we recruit at Yeo Valley, largely because of the ability to collect lots of useful data and then report on it in a meaningful way. In addition, the systems automation has helped hugely with reducing the need to carry out heavily administrative tasks that are typically associated with running transactional recruitment activities.

Cons

Due to the current climate we are operating in, if the software were integrated with Microsoft Teams or a similar video enabled platform to support with remote/video interview bookings, it would help to improve efficiencies and provide a helpful level of join-up with other systems we are using to work in a more 'current' way in terms of how we recruit.

Reason for choosing Eploy

There are numerous reasons. The team at Eploy's approach to implementation was thorough and organised, this was apparent from the tender process all the way through to delivery of the system in the business. We felt confident that the system would be delivered well with the support provided during this phase of the project. The functionality and automation the system offered gave us the management information and efficiencies in our processes that we were looking for. We were also able to tailor the product to ensure it was 'on brand' and kept the candidate and our hiring manager populations front of mind in all transactions in the system.

Review Source

Response from Eploy

November 17, 2021

Thanks for the review, Sam. It is great to hear that the ability of Eploy to collect lots of useful data and then report on it in a meaningful way is having an impact. We have passed on your kind comments regarding Eploy's implementation methodology to the team; they are naturally delighted!. It really is excellent to hear this feedback and we look forward to continually providing the service and support you deserve. You'll also be pleased to learn that the next Eploy platform upgrade includes Microsoft Teams integration, so watch this space!

CT

Claire T.  
People and Change Partner  
Utilities  
Used the software for: 2+ years

### "Great product, amazing team"

July 27, 2022

4.0

Eploy have been great from day one, and so supportive of our journey, they even helped us win an award for the system implementation and success for the team. The support both online and via the support desk is second to none, I never feel like I am asking a silly question. Our account manger, \[SENSITIVE CONTENT\], has been fantastic in getting us the right support when needed, and during the pandemic when we had limited resource the team were on hand to help us streamline our processes to help us out and ensure that the candidate journey wasn't impacted. I also love that Eploy is forever updating and evolving, really looking forward to some of the changes coming in to affect in the near future.

Pros

The software is really simple to use, and the support from the knowledge base is great and so easy to follow. I love that the candidate is informed along the way of the journey via automatic emails. I really like how simple the GDPR consent emails work and candidates are managed during this process. The job posting is really simple and our hiring managers love the ease of using the system, it doesn't make recruitment a cumbersome process with lots of forms to fill in and keeping of CV's in inboxes.

Cons

I have always struggled with the setting up of interviews in the system, it is just a process I have never worked out!

Review Source

Response from Eploy

August 1, 2022

Thanks for your review Claire. It's great to hear about the ease of use of Eploy and how you make the most of the enhanced features. We can certainly help with the setting up of interviews so you can do this with ease. Our support team can help you with this. Your kind comments about the team and support from our customer success and account management team have been passed on. Thanks for this.

LN

Laura N.  
Head of Learning and Recruitment  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fantastic product"

May 24, 2024

5.0

A highly professional and smotth implementation and experiance from start to finish. The team behind it all are amazing.

Pros

It is not an off the shelf system and had been developed to fit our business need. Simple to use and a fantastic support team behind it.

Cons

The Vendor Portal not beiung updated aslthough i am aware this is on the radar.

Review Source

Response from Eploy

June 7, 2024

Thanks for your 5\* review. This is so helpful to others looking for an ATS and how it can be designed specifically for your needs. Our team are dedicated to making sure we deliver a professional service and we will share your comments internally. Much appreciated.

DM

Dan M.  
HR Systems Manager - Cloud Optimisation  
Supermarkets  
Used the software for: 2+ years

### "Eploy review"

May 10, 2023

5.0

The Implementation team are great, really friendly and knowledgeable, and the after care (account management and customer success) is amazing, really fast response and resolution.

Pros

Really easy and intuitive to use for hiring managers, recruiters and system config/support teams alike, the product has moved on a lot since first taking it, and the roadmap is exciting too. We have integration with Indeed Apply, and other job boards, along with integrations with our HR system (Oracle HR Cloud)

Cons

Reporting capability could be stronger, based on the amount of volume we have, we sometimes struggle to get a full report out (dashboards and metrics are great though).Inflexibility of the Indeed integration.

Review Source

Response from Eploy

May 19, 2023

Thanks for the review. We are pleased to hear you find Eploy intuitive for hiring managers, recruiters and support teams. Music to our ears. I have passed on your other comments and feedback on our super teams. Much appreciated you taking the time to feedback!

TH

Thomas H.  
Resourcing Consultant  
Banking  
Used the software for: 2+ years

### "Tom Harrison, Paragon Banking Group"

July 18, 2023

5.0

Eploy completely revolutionised the day to day for our recruitment team, who previously had to manage the entire recruitment process manually.

Pros

Eploy allows us to manage the recruitment process from beginning to end for all of our vacancies, with the knowledge that our procedures and policies are being adhered to by the hiring managers. It also allows us to generate reports on practically any aspect of recruitment that we could possibly wish to in order to make better informed decisions about how we recruit going forward.

Cons

It would be beneficial to be able to copy in agencies on emails being sent out to candidates because agencies that don't regularly log into their portals tend to tell us they feel a little out of the loop.

Review Source

Response from Eploy

July 20, 2023

Thanks for leaving the review. Knowing the likelihood of you recommending Eploy is 10/10 is great to hear. Hearing how customers have revolutionised day to day recruitment with Eploy makes the team extremely happy - thank you.

PF

Penny F.  
Director of Talent Acquisition  
Construction  
Used the software for: 2+ years

### "Excellent"

July 12, 2023

5.0

excellent, implemented in my previous company as well as where im working currently

Pros

the ease of use, the account management, the flexibility and the ability to customise, the roadmap and the team listen to what is needed

Cons

Eploy is possibly one of the easiest and flexible systems ive used and implemented and struggle to find anything that i dont like, this is possibly due to the account team listening to the customer needs

Reason for choosing Eploy

previous experience

Review Source

Response from Eploy

July 14, 2023

Thanks for leaving a review. Customers experience of using Eploy is so valuable and we are delighted to hear your feedback. I'll pass your comments to the Account Management Team.

NH

Nikki H.  
Head of Workforce Planning, Talent Acquisition & People Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent system would highly recommend"

June 13, 2023

5.0

An excellent experience, I would highly recommend Eploy which is also excellent value for money.

Pros

Eploy is very versatile and has the ability to work for various types of roles for example volunteering and employed roles. Implementing the system was a good experience and I would highly recommend the project management team, nothing was too much trouble and the overall build of the system met our requirements.

Cons

Integration with Experian was a little more complex and required more time than we had anticipated.

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Poor service and functionality with the Access product

Review Source

Response from Eploy

July 7, 2023

It is very much appreciated you leaving a review for us. Good to hear you are finding Eploy versatile and the Implementation Team provided you with an excellent experience. I'll share the feedback with the team - thank you.

PS

Paige S.  
Systems and Onboarding Coordinator  
Food & Beverages  
Used the software for: 1-2 years

### "Love it!"

July 12, 2023

5.0

Pros

I love how easy this system is to use. It is so customisable and the sky is the limit with what you can do on this system. The team at Eploy always go above and beyond to help and take their time to set up calls when required. The response time is super quick so you never have to wait too long to be able to continue with your job.

Cons

The only thing I wish could be done would be that dashboards and layouts for viewing candidates, vacancies etc could be personalised to a specific user. There are some bits that I could need at a glance so would put it in the layout, but others would need to see something else. Similarly, if I wanted the dashboard laid out in a specific way, it would then change it for everyone else. But that's the only thing!

Review Source

Response from Eploy

July 14, 2023

Thanks for the review Paige. We have shared your feedback with the team. The customisable nature of Eploy is always a winner and like you say the sky is the limit to what Eploy allows you to do. Good news! The dashboards layout you would like is possible. Our customer success team will be able to help you with this so please do get in touch with them.

PC

Pedro C.  
Global HRIS Lead  
Biotechnology  
Used the software for: 2+ years

### "A small system that does more than the big ones"

June 29, 2023

4.0

Very happy overall with the product, but what makes Eploy special is the excellent customer support, it is more of a partnership than a customer-supplier relationship

Pros

The ability to integrate with bigger platforms via API, allowing for real automation of processes

Cons

Eploy does not have dynamic dropdown boxes, also, it does not have the ability for system admins to import data

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Eploy

Pricing, complexity and our business is not large enough to warrant the use of SuccessFactors Recruitment

Review Source

Response from Eploy

July 18, 2023

Hi Pedro, Thanks for the review. Your comments on the integration possibilities with Eploy will be helpful to others. I believe you have spoken to your account manager on how you can have the cascade/drop down lists and training options. Your comments on the support you get from our teams is very much appreciated - we will pass this on.

KJ

Kieran J.  
Recruitment Manager  
Food & Beverages  
Used the software for: 6-12 months

### "A brilliant system that has enhanced and streamlined our ways of working"

August 4, 2023

5.0

We are very happy with Eploy and cannot wait to enhance the system further as we grow and develop our processes.

Pros

As a recruiter its the ease of the ATS that i like the most, along with the aftercare we ae provided. For our HR Shared Services team its the onboarding facility and automation that this system offers.

Cons

Nothing to inform of as of yet - maybe when the system has fully integrated we may have some more feedback

Review Source

Response from Eploy

August 11, 2023

Just wanted to thank you for your awesome review. It's always nice to get a full house and 10/10 so thank you. The comments you have shared around the aftercare and level of automation from Eploy are really helpful for anyone looking for an ATS - this is very much appreciated.

EC

Emily C.  
HR & Recruitment Manager  
Education Management  
Used the software for: 6-12 months

### "Easy to use features and exemplary implementation process"

February 7, 2022

5.0

Time spent on administrative tasks has been cut significantly. Candidates are far happier with the process.

Pros

Eploy is very user friendly. It takes no time to train employees in using the system and the resources provided by Eploy for doing so make the process very easy. Implementation was very straightforward and the support from developers has been fantastic. The candidate experience is much improved on what we have used in the passed and we have received great feedback in this aread.

Cons

It would be good to have more control over creating new fields and changing field permissions but this is always quickly handled when requests are made to the developers.

Reason for choosing Eploy

Ease of use and candidate experience.

Review Source

Response from Eploy

March 30, 2022

Thank you Emily for your feedback. It's good to hear your views on the Eploy features and implementation process. Great to hear you are receiving positive feedback on the candidate experience too. We are continually working on providing ownership of the recruitment platform into the customer's hands as you will have seen in the latest upgrade. Thanks again for taking the time to share your experience.

AA

Anna A.  
Talent Attraction Partner  
Utilities  
Used the software for: 1-2 years

### "Practically perfect in every way "

July 13, 2023

5.0

Outstanding, I love the service and people we work with at Eploy. There is always someone available quickly and nothing is too much trouble. We are invited to events, making us feel part of a wider group of valued clients, as well as opportunity to attend seminars, meet peers and network. Our website runs really well, candidates, vendors and hiring mangers are always pleased with the portals and really easy to use. Overall I think Eploy understand us as a business, and the challenges we face. I learn something new from every interaction, and always good to hear of the new features and improvements. Thank you to all at Eploy for taking such good care of us!

Pros

Best support staff and account managers.

Cons

I sometimes struggle with pulling reports and filtering.

Review Source

Response from Eploy

July 14, 2023

Thank you for the glowing feedback, this has been shared with the team. We always strive to make our customers feel valued and involve them in the wider in-house recruitment world of events. We are delighted your careers website is having the right impact. It's a pleasure working with you all.

Neil D.  
Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Probably the best ATS/CRM I have worked with"

October 13, 2022

4.0

Very good, easily the best ATs/CRM system I have worked with

Pros

This software is quite easy to use and has an intuitive interface.

Cons

Digging deep into some of the functionality can be quite complex

Alternatives considered

[Eclipse 4](https://www.capterra.com/p/207113/Eclipse-Recruitment-Manager-4/)[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

Reason for choosing Eploy

We found Eploy ot be best suited to us and the most cost effective

Switched from

[eBoss Recruitment Software](https://www.capterra.com/p/110954/eBoss/)

We found EBoss to be more suited to a Permanent Recruitment market whereas we are a mix of temp and perm

Review Source

Response from Eploy

October 24, 2022

Thanks for your review. It's a pleasure to hear how Eploy is hitting the mark and the best ATS you have worked with. If you do need any support in the use of some of the features and functionality then we can of course help, don't hesitate to ask our customer success team.

MO

Maxwell O.  
Talent Acquisition Advisor  
Medical Devices  
Used the software for: 1-2 years

### "Eploy User Review"

August 1, 2023

5.0

Very good. It has helped smooth our recruitment processes and track KPI's to a level we have not been able to previously.

Pros

The tracking side of things as well as visually being able to display processes / data

Cons

The ability to download and store placement information outside of the system. E.g. Starter paperwork

Reason for choosing Eploy

Seemed the best fit functionally for how our internal recruitment team work.

Review Source

Response from Eploy

August 3, 2023

Thank you for your review, it is very much appreciated. Other viewers to this review site will get value from hearing about the ease of use of Eploy for hiring managers. If you need anything don't hesitate to contact your account manager or our customer success team, who are always eager to help!

HB

Holly B.  
Internal Recruitment Consultant  
Retail  
Used the software for: 1-2 years

### "Great ATS that has rapidly improved our recruitment process!"

November 16, 2020

5.0

Great! If you have the time to invest at the start of the process to really build the ATS with Eploy to what you require, it will save time and money with the recruitment process once launched. I have found our candidate experience has rapidly improved and become more consistent and our internal process have also improved and become more streamlined. I would highly recommend Eploy to any organisation that is looking for a new ATS!

Pros

The customer service team have been fantastic, they respond within hours and are always so helpful and genuinely care everything is working how it should be for us. The system has been built to suit our processes and feels very bespoke. Eploy is making regular improvements to their software which is part of the package (so no extra costs) which is great and training for this is always provided. The system has saved me so much time in my day to day duties such as reviewing applications, setting up interviews, responding to candidates, building pipelines, communicating and getting feedback from hiring managers etc.

Cons

As the system is built to be bespoke to your organisation, it can be a little tricky to get your head around where to find certain things (hiring manager also do initially struggle to navigate the system but once training has been carried out this tends to not be an issue), however, as mentioned the Customer service team will always help so this hasn't been an issue for us.

Review Source

PR

Paula R.  
Recruitment Business Partner/Ops  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Quick-launch ATS - ready to use in 4 weeks"

November 8, 2021

5.0

Enables 1 person to do the work of 2 or 3

Pros

Easy implementation - great customer service

Cons

Talent Search feature is a little clunky - but is effective

Alternatives considered

[Oleeo](https://www.capterra.com/p/161753/Oleeo/)

Reason for choosing Eploy

Price, quick implementation, off the shelf system which is easy to customize for straightforward recruitment pracrtice and the help on hand to create bigger processes when needed - for free.

Switched from

[Oleeo](https://www.capterra.com/p/161753/Oleeo/)

Oleeo requires paid for service to make amendments in workflows. Eploy is self service with free to use customer service if you get stuck (unlikely)

Review Source

Response from Eploy

November 17, 2021

Thanks so much for the review Paula. We're delighted that you are seeing the benefit to Eploy's approach to system configurability. It's such an important factor when implementing a new ATS that you can quickly adapt and enhance your processes on demand and at no extra cost!

KD

Katie D.  
Group Resourcing Manager  
Banking  
Used the software for: 2+ years

### "A software solution that meets our needs now and is scalable for the future "

January 19, 2021

5.0

Our overall experience has been excellent, the customer service is second to none and highly personalised. The ongoing innovations and upgrades ensure that we are always at the forefront of recruitment technology and our users find the system easy to navigate and efficient for their needs.

Pros

We are not a large team and our time is precious, Eploy allows us to configure our workflows that create time efficiencies whilst maintaining a great experience for both our hiring managers and our candidates. We are a changeable business and it is easy to flex the workflows to meet our changing needs with little input from the customer support team but when we d need to make changes that we cannot execute ourselves, these are done quickly with excellent customer service.

Cons

As a Bank we are very tight on records management and data retention so have to delete data more often than most other companies. the GDPR module is easy to manage but there are times when we want to delete certain parts of peoples profile (for example Bank Details) and retain their profile and this can be time consuming as it is a manual process.

Reason for choosing Eploy

Eploy met the needs of our business and our SOR and provided the most compelling and professional customer service including post implementation support.

Review Source

BT

Ben T.  
People Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great product supported by a great team"

October 25, 2023

5.0

Very happy customer. We found them great to work with and find the system does what we need and represents good value for money

Pros

Right from our initial contact I have been impressed with Eploy, both as business and a recruitment platform. The service from everyone we have met has been excellent. Super friendly and very knowledgeable. Our brand proposition is fairly complex with 9 brands under 3 divisions under 1 group and we were looking for a recruitment system that could support this. We found Eploy to be on the of the few and together with rich functionality, strong user experience, competitive price point and great service we have no regrets and would highly recommend.

Cons

We haven't found anything major to dislike. There always some small parts of the system functionality we would like to streamline but nothing major.

Switched from

[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Lack of reporting, and also inability to handle multiple brands under one group

Review Source

Response from Eploy

November 6, 2023

Thank you for your review and high praise. Really great to hear how Eploy is supporting your complex business needs. We look forward to continuining our positive relationship with you.

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## Related categories

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

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