# Page 4 | Eploy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Eploy the right Recruiting solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/57830/Eploy/reviews

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Eploy

4.7 (106)

[View alternatives](https://www.capterra.com/p/57830/Eploy/alternatives/)

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Last updated March 5th, 2026

# Page 4 - Reviews of Eploy

## Showing most helpful reviews

Showing 76-100 of 106 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MO

Maxwell O.  
Talent Acquisition Advisor  
Medical Devices  
Used the software for: 1-2 years

### "Eploy User Review"

August 1, 2023

5.0

Very good. It has helped smooth our recruitment processes and track KPI's to a level we have not been able to previously.

Pros

The tracking side of things as well as visually being able to display processes / data

Cons

The ability to download and store placement information outside of the system. E.g. Starter paperwork

Reason for choosing Eploy

Seemed the best fit functionally for how our internal recruitment team work.

Review Source

Response from Eploy

August 3, 2023

Thank you for your review, it is very much appreciated. Other viewers to this review site will get value from hearing about the ease of use of Eploy for hiring managers. If you need anything don't hesitate to contact your account manager or our customer success team, who are always eager to help!

HB

Holly B.  
Internal Recruitment Consultant  
Retail  
Used the software for: 1-2 years

### "Great ATS that has rapidly improved our recruitment process!"

November 16, 2020

5.0

Great! If you have the time to invest at the start of the process to really build the ATS with Eploy to what you require, it will save time and money with the recruitment process once launched. I have found our candidate experience has rapidly improved and become more consistent and our internal process have also improved and become more streamlined. I would highly recommend Eploy to any organisation that is looking for a new ATS!

Pros

The customer service team have been fantastic, they respond within hours and are always so helpful and genuinely care everything is working how it should be for us. The system has been built to suit our processes and feels very bespoke. Eploy is making regular improvements to their software which is part of the package (so no extra costs) which is great and training for this is always provided. The system has saved me so much time in my day to day duties such as reviewing applications, setting up interviews, responding to candidates, building pipelines, communicating and getting feedback from hiring managers etc.

Cons

As the system is built to be bespoke to your organisation, it can be a little tricky to get your head around where to find certain things (hiring manager also do initially struggle to navigate the system but once training has been carried out this tends to not be an issue), however, as mentioned the Customer service team will always help so this hasn't been an issue for us.

Review Source

KP

Kirsten P.  
HR & Payroll Coordinator  
Government Administration  
Used the software for: 1-2 years

### "Excellent Applicant Tracking system"

June 8, 2023

5.0

Really positive, has saved us admin time and improved our look to candidates. Eploy have been great to work with from implementation to ongoing support.

Pros

Easy to use, has made the administration of recruitment much easier and the experience for our candidates is more professional.

Cons

the referencing section, and we are looking forward to improved short listing functionality.

Reason for choosing Eploy

good recommendation from another council, the demonstration was great and the functionality was just what we were looking for.

Review Source

Response from Eploy

July 7, 2023

Thanks Kirsten for the detailed feedback. We are pleased to hear how you have made improvements to your processes and the candidate experience. If the customer success team can be of any help with the shortlisting functionality and how it can best work for you please get in touch and we can assist.

PR

Paula R.  
Recruitment Business Partner/Ops  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Quick-launch ATS - ready to use in 4 weeks"

November 8, 2021

5.0

Enables 1 person to do the work of 2 or 3

Pros

Easy implementation - great customer service

Cons

Talent Search feature is a little clunky - but is effective

Alternatives considered

[Oleeo](https://www.capterra.com/p/161753/Oleeo/)

Reason for choosing Eploy

Price, quick implementation, off the shelf system which is easy to customize for straightforward recruitment pracrtice and the help on hand to create bigger processes when needed - for free.

Switched from

[Oleeo](https://www.capterra.com/p/161753/Oleeo/)

Oleeo requires paid for service to make amendments in workflows. Eploy is self service with free to use customer service if you get stuck (unlikely)

Review Source

Response from Eploy

November 17, 2021

Thanks so much for the review Paula. We're delighted that you are seeing the benefit to Eploy's approach to system configurability. It's such an important factor when implementing a new ATS that you can quickly adapt and enhance your processes on demand and at no extra cost!

KD

Katie D.  
Group Resourcing Manager  
Banking  
Used the software for: 2+ years

### "A software solution that meets our needs now and is scalable for the future "

January 19, 2021

5.0

Our overall experience has been excellent, the customer service is second to none and highly personalised. The ongoing innovations and upgrades ensure that we are always at the forefront of recruitment technology and our users find the system easy to navigate and efficient for their needs.

Pros

We are not a large team and our time is precious, Eploy allows us to configure our workflows that create time efficiencies whilst maintaining a great experience for both our hiring managers and our candidates. We are a changeable business and it is easy to flex the workflows to meet our changing needs with little input from the customer support team but when we d need to make changes that we cannot execute ourselves, these are done quickly with excellent customer service.

Cons

As a Bank we are very tight on records management and data retention so have to delete data more often than most other companies. the GDPR module is easy to manage but there are times when we want to delete certain parts of peoples profile (for example Bank Details) and retain their profile and this can be time consuming as it is a manual process.

Reason for choosing Eploy

Eploy met the needs of our business and our SOR and provided the most compelling and professional customer service including post implementation support.

Review Source

BT

Ben T.  
People Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great product supported by a great team"

October 25, 2023

5.0

Very happy customer. We found them great to work with and find the system does what we need and represents good value for money

Pros

Right from our initial contact I have been impressed with Eploy, both as business and a recruitment platform. The service from everyone we have met has been excellent. Super friendly and very knowledgeable. Our brand proposition is fairly complex with 9 brands under 3 divisions under 1 group and we were looking for a recruitment system that could support this. We found Eploy to be on the of the few and together with rich functionality, strong user experience, competitive price point and great service we have no regrets and would highly recommend.

Cons

We haven't found anything major to dislike. There always some small parts of the system functionality we would like to streamline but nothing major.

Switched from

[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Lack of reporting, and also inability to handle multiple brands under one group

Review Source

Response from Eploy

November 6, 2023

Thank you for your review and high praise. Really great to hear how Eploy is supporting your complex business needs. We look forward to continuining our positive relationship with you.

RA

Rebecca A.  
Recruitment Manager  
Hospitality  
Used the software for: 2+ years

### "Highly recommended ATS"

March 8, 2024

5.0

Pros

The support team are so knowledgeable and always respond in a timely manner. They will do their best to work on a solution for you and the system itself is quite mouldable to how you need it from a core system perspective. Account Managers have also always been very communicative and all round supportive.

Cons

There could be some additional personalisation on the hiring manager portal and improvement in the assessment area/ability to interview on here.

Review Source

Response from Eploy

March 14, 2024

Thank you for the highly recommended review. We are extremely pleased to hear about your experience with Eploy and the team. Please do speak to your Account Manager on any suggestions you have for how to improve the use of Eploy as they may well have ideas for assessments/interviewing to meet your requirements.

HJ

Howard J.  
Head of Digital Services  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Product is good, but the service is outstanding."

August 29, 2023

5.0

Exceptional.

Pros

The product itself is flexible to cater to most existing processes, which can look complex - in this instance, it is a good thing as there's not much that Eploy cannot handle. For me though, the support service that Eploy offer is second-to-none. We encountered some internal issues that, in fairness, Eploy could have backed-away from - but instead the support team took the issues, handled them in a professional manner, and ensured that the users were able to work regardless of the root cause.I can definitely recommend Eploy, both as a product and a business.

Cons

There's nothing that I don't like about Eploy.

Review Source

Response from Eploy

September 5, 2023

Thank you for leaving us a review and your positive feedback. It's so useful for others to read about the experience our customers get and what they value about Eploy. I've passed your comments on to the team.

TR

Theo R.  
Recruitment & Onboarding Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "ATS Review - LTA"

September 4, 2023

5.0

Pros

The ease of functionality, aiding to me as a Talent Manager is a very competitive market

Cons

To date, I do not have any major dislikes

Review Source

Response from Eploy

September 5, 2023

We really appreciate you taking the time to leave a review for us. Very pleased to see you rated us 10/10. Anyone researching an ATS use/functionality/support etc will find your review valuable so thank you.

EH

Emma H.  
Talent Acquisition Marketing Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great customer service!"

May 5, 2023

4.0

Pros

Our relationship with our account manager is really strong and the support you receive from their Customer Support team is quick. Eploy feel like an extension of our team!

Cons

Some functionality is restricted, however eploy will generally help you with a work around. There is also an awareness of where functionality is restricted, and Eploy will add this feedback to their improvements roadmap.

Review Source

Response from Eploy

May 10, 2023

Thanks for the feedback on our customer service We will be sure to let our customer support team & account maanger know they are valued.

KB

Karen B.  
Group people director  
Hospitality  
Used the software for: Less than 6 months

### "Super user friendly and great support"

November 1, 2021

5.0

From start to finish it has been a joy to implement this system in to BrewDog. Our implementation manager was an absolute joy to work with and has helped us to create a system that has launched seamlessly across the business. The no-nonsense approach and practical advice made the project enjoyable and we have a system that is very easy to use as a candidate and a hiring manager - with contracts and offers made in less than 30 seconds and on-boarding fully automated

Pros

Using EPLOY has given BrewDog a grate candidate experience and has taken hours of manual processes away from our hiring managers through the automation that the system allows

Cons

At first the admin side of the system can be a little clunky to use, but as soon as you use it on a regular basis then it does become much easier to use. The support team are super helpful though when your do need some extra support

Review Source

Response from Eploy

November 17, 2021

Thank you for the honest review. We are delighted to hear that Eploy has had such a positive impact on the candidate experience and is adding value to the business. We also really appreciate your feedback about Eploy's implementation and customer success teams and have let them know (it really makes their day!). We're also pleased that Eploy's Offers and Onboarding features are reaping benefits for you, and great to hear you can now generate contracts and offers in 30 seconds!

KL

Kate L.  
Talent and Resourcing Manager  
Food Production  
Used the software for: Less than 6 months

### "New System to Grow with us"

December 6, 2023

5.0

Really positive - I still feel like I am learning but it feels like they are there to help me whenever I need it. The feedback internally has also been really positive from our Hiring Managers.

Pros

Support through build and implementation Support once we have gone live - come back within an hour often quicker and will explain not just fix Everything is in one system

Cons

Some details cannot be bulk updated The dashboards are great and are better than the reports which can be quite difficult to navigate

Review Source

Response from Eploy

January 18, 2024

Thank you for your review, we appreciate the feedback on our products and support you have had from the team. Yes, the dashboards are awesome aren't they? Any help you need with what's possible, please just get in touch with your Account manager or the Customer Success Team.

CC

Candice C.  
Head of Talent  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Loving Eploy"

June 9, 2022

5.0

Pros

I love the data we can pull from the system around DE&1, recruitment lifecycle, job boards candidates originate from. Also really like the transparency it gives our hiring managers to see where we are in our recruitment process.

Cons

i don't like that within the recruitment process there isn't a Talent Pool column that candidates can sit it making it easy for us to access them like our previous system has. Currently you'll have to make a note of 'Future Hires' on candidates profiles to be able to search them. Ideally their should be a box to tick to add them to Talent Pool where you can create different groups to put them in, making it easier to find.

Review Source

Response from Eploy

June 13, 2022

Hi Candice, Thanks for your 5 star review. We are glad you are loving the adaptability of the data and metrics within Eploy. I think we can help on the talent pooling comment. Identifying future hires using notes is just one way to find talent in the talent pool. Eploy has lots of features to easily longlist, quick match and query build groups/talent pools. I'll ask your account manager to get in touch as we can organise a quick refresher on these features for you, no problem.

ZW

Zara W.  
Recruitment Co-ordindinator  
Retail  
Used the software for: 1-2 years

### "A great overall user experience "

February 1, 2024

5.0

Pros

Eploy allows for candidates to an consistent experience. As I use ePloy everyday, the workflow allows me to work more efficiently and effectively than I use to work previously. Information is displayed clearly.

Cons

I wish I was able to open to screens and work on two vacancies at once.

Review Source

Response from Eploy

February 13, 2024

Thanks for leaving us a review and sharing your experience using Eploy. It is great to hear that it is helping to work more efficiently and effectively. If you want to ask our Customer Success Team about working 2 vacancies at once, they will be able to help.

CS

Charlotte S.  
Talent Acquisition Specialist  
Financial Services  
Used the software for: 6-12 months

### "So easy to use!"

July 13, 2023

5.0

Pros

Eploy has transformed our TA function. Its so much easier and user friendly for the candidates to apply, its great as a TA user to work through applications and also fab for hiring managers to use and authorise vacancies. The team at Eploy have been incredible from start to implementation and then beyond to the success team as well. Its been a pleasure to work with them.

Cons

Nothing i have liked least, its all been great.

Review Source

Response from Eploy

July 18, 2023

We really appreciate you leaving a review for us and sharing how Eploy is working for your TA Team and Hiring Managers. Your kind comments about the team will be shared - thank you!

SS

Steve S.  
Head of Resourcing  
Telecommunications  
Used the software for: 2+ years

### "Our Journey"

October 29, 2021

5.0

As a business eploy has one of the best teams around. For support being UK based it has been same day response - this cannot be faulted

Pros

The functionality has been exactly what we have required in our growing journey - it has coped from a single vacancy to over 30 vacancies live at once.

Cons

There is nothing that has made us regret our choice in software

Reason for choosing Eploy

We had a functional requirement specification put together - for our needs eploy met all of them in its stride.

Review Source

Response from Eploy

November 17, 2021

Thanks for taking the time to leave a review. It is great to get the feedback that the Eploy functionality is continually delivering for you. We will pass your kind comments on to the teams involved too.

KK

Karen K.  
HR Operations Manager  
Construction  
Used the software for: 2+ years

### "System Review"

September 4, 2023

4.0

Good experience with implementation and team always happy to support with any queries.

Pros

Dashboards and the level of visibility they provide on vacancies and candidates. The ability to create and customise dashboards.User friendly and easy to follow.

Cons

Reporting could be made easier. Takes time to work out where to navigate to and fields required in order to produce report.

Review Source

Response from Eploy

September 26, 2023

Thank you for your review and feedback on the team. If you need any assistance with reports/dashboards creation our customer success team are always willing to help.

JD

Jake D.  
Recruitment Co-ordinator  
Retail  
Used the software for: 1-2 years

### "Brilliant Acquisition Software"

February 2, 2024

4.0

Pros

What I like most about Eploy is how user friendly it is. Compared to other recruitment software I've used in the past, Eploy is a dream to work with.

Cons

Previously before some updates, I found that you couldn't search for candidates using their candidate number, which was quite a challenge when Hiring Managers were discussing candidates. Since the update, this has now come in and made life a lot easier.

Review Source

Response from Eploy

February 13, 2024

Thank you for your review entitled Brilliant Acquisition Software. These reviews help others looking to research ATS and TA solutions so thank you for taking the time to leave your feedback.

AI

Aqsa I.  
Recruitment Specialist  
Real Estate  
Used the software for: 6-12 months

### "I love Eploy"

September 21, 2023

5.0

Pros

I love the layout and how easy it is to navigate around.

Cons

Nothing! Everything is pretty straight forward. Wish I knew everything there is to know but I have the knowledge base for that :)

Review Source

Response from Eploy

September 26, 2023

Thank you for your feedback and glowing review. It means a great deal to us and others looking for the best Applicant Tracking System. The knowledge base is always being updated with fresh content too!

SB

Sally B.  
Group Resourcing Manager  
Construction  
Used the software for: 1-2 years

### "Great Modern ATS "

September 22, 2020

5.0

Pros

The Eploy system has changed our approach and strategy for resourcing. The dashboards are so powerful and have supported driving our short and long term approach. During a global pandemic this system has been critical in ensuring our business had controls in place whilst our candidates were kept up to date on applications and how to register for new roles.

Cons

Our business structure is complex so sometimes the hiring manager portal doesn't have all the functionality that our hiring managers need based on our structure. The core system has it all but of course you don't want recruiting managers to have a system without controls.

Review Source

EP

Eva P.  
HR Advisor  
Telecommunications  
Used the software for: 6-12 months

### "Excellent software and costumer service"

March 21, 2022

5.0

Excellent software, and the costumer service is outstanding.

Pros

It\`s very easy to use, very effective for recruitment and time saving tool.

Cons

What I felt it was missing, its already in place. So can\`t think of anything

Reason for choosing Eploy

It was already in place when I started with the company

Review Source

Response from Eploy

March 24, 2022

Thank you very much Eva for sharing your experience. It is great to hear you find Eploy easy to use and effective for recruitment. Saving time each day on tasks can make a significant difference in the long-run, as I am sure you are realising. We appreciate your feedback - and 5 star 10/10 rating.

JI

John I.  
CL Resourcing Lead  
Human Resources  
Used the software for: 6-12 months

### "Highly recommended ATS and CRM system"

December 1, 2020

4.0

Excellent software and excellent customer service.

Pros

The ability to have an out-of-the-box solution that could be used as is, or customised to our needs, that was simple to use for the Hiring Managers, and able to provide the centralised recruitment team with all of the necessary tools in order to liaise with Vendors and Hiring Managers. The dashboards and reports allow for excellent Management Information, while the many other features such as authorisation workflows, recruitment workflows, email templates, mail merge documents, job board posting, candidate portal, combine to make this an excellent tool

Cons

Hosted landing page for candidates portal would have been useful.

Reason for choosing Eploy

UK based Company and UK based data-centre, attractive cost, ability to customise to our needs

Review Source

AP

Anita P.  
Interim Arts Temps Manager  
Education Management  
Used the software for: 2+ years

### "Eploy Super User"

December 16, 2020

4.0

I like the fact running off our payroll and recharge report is much easier and quicker than before!

Pros

I like the ease of use and the dashboard is so good! i like playing around with reports and seeing what data i can pull off!

Cons

Its a little slower than it used to be and sometimes things happen which i cannot explain nor can support!

Reason for choosing Eploy

I wasn't around at the time but being a university, there must have been a rigid procurement process!

Review Source

HR

Hannah R.  
Talent Acquisition Quality Manager  
Financial Services  
Used the software for: 2+ years

### "Eploy have a team to be proud of!"

February 3, 2022

5.0

Eploy give first class customer service. \[SENSITIVE CONTENT\] and the Success team are brilliant! It's refreshing to deal with tech people that can speak in non-tech language and offer great service. I'd highly recommend Eploy to any Talent Acquisition team!

Pros

The system is intuitive and looks great. The reporting capability really enables you to extract vital data at each stage of the hiring journey, offering valuable insight.

Cons

I don't have anything I'd suggest that needs changing.

Review Source

AN

Andy N.  
Head of TA  
Information Technology and Services  
Used the software for: Less than 6 months

### "scc"

May 3, 2023

5.0

Great

Pros

Functionality, reporting and overall vacancy management

Cons

Reporting widgets - really non-user friendly

Review Source

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