# Page 4 | Eploy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Eploy the right Recruiting solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/57830/Eploy/reviews

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Eploy

4.7 (106)

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Last updated March 5th, 2026

# Page 4 - Reviews of Eploy

## Showing most helpful reviews

Showing 76-100 of 106 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RA

Rebecca A.  
Recruitment Manager  
Hospitality  
Used the software for: 2+ years

### "Highly recommended ATS"

March 8, 2024

5.0

Pros

The support team are so knowledgeable and always respond in a timely manner. They will do their best to work on a solution for you and the system itself is quite mouldable to how you need it from a core system perspective. Account Managers have also always been very communicative and all round supportive.

Cons

There could be some additional personalisation on the hiring manager portal and improvement in the assessment area/ability to interview on here.

Review Source

Response from Eploy

March 14, 2024

Thank you for the highly recommended review. We are extremely pleased to hear about your experience with Eploy and the team. Please do speak to your Account Manager on any suggestions you have for how to improve the use of Eploy as they may well have ideas for assessments/interviewing to meet your requirements.

DT

Dilleen T.  
Recruitment Executive  
Hospital & Health Care  
Used the software for: 6-12 months

### "Eploy Experiences "

May 16, 2024

5.0

I have been using Eploy for just under a year now and I have really enjoyed it, feels super easy, efficient and simple. I haven't had much difficulty using it.

Pros

For me, the areas of Eploy that stand out to me are the efficiency, its quick and finding a candidate feels super easy. Its versatile, the software allows me to only process applications and candidates but track progress and be able to analyse statistics such as interviews conducted, candidates hired that week or being able to track reasons for applicant rejection.

Cons

I feel that sometimes there can be some glitches in the system, automated rejection for applications or when a mistake is made on the system it sometimes has to go through management to be undone.

Review Source

Response from Eploy

May 24, 2024

We appreciate your detailed review and comments. Others looking for an ATS that is efficient, easy to use and supportive of recruitment teams will find your comments invaluable. If there are any areas of the system that you need support with, please do contact our customer success team who are always on hand to help.

HJ

Howard J.  
Head of Digital Services  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Product is good, but the service is outstanding."

August 29, 2023

5.0

Exceptional.

Pros

The product itself is flexible to cater to most existing processes, which can look complex - in this instance, it is a good thing as there's not much that Eploy cannot handle. For me though, the support service that Eploy offer is second-to-none. We encountered some internal issues that, in fairness, Eploy could have backed-away from - but instead the support team took the issues, handled them in a professional manner, and ensured that the users were able to work regardless of the root cause.I can definitely recommend Eploy, both as a product and a business.

Cons

There's nothing that I don't like about Eploy.

Review Source

Response from Eploy

September 5, 2023

Thank you for leaving us a review and your positive feedback. It's so useful for others to read about the experience our customers get and what they value about Eploy. I've passed your comments on to the team.

TR

Theo R.  
Recruitment & Onboarding Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "ATS Review - LTA"

September 4, 2023

5.0

Pros

The ease of functionality, aiding to me as a Talent Manager is a very competitive market

Cons

To date, I do not have any major dislikes

Review Source

Response from Eploy

September 5, 2023

We really appreciate you taking the time to leave a review for us. Very pleased to see you rated us 10/10. Anyone researching an ATS use/functionality/support etc will find your review valuable so thank you.

EH

Emma H.  
Talent Acquisition Marketing Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great customer service!"

May 5, 2023

4.0

Pros

Our relationship with our account manager is really strong and the support you receive from their Customer Support team is quick. Eploy feel like an extension of our team!

Cons

Some functionality is restricted, however eploy will generally help you with a work around. There is also an awareness of where functionality is restricted, and Eploy will add this feedback to their improvements roadmap.

Review Source

Response from Eploy

May 10, 2023

Thanks for the feedback on our customer service We will be sure to let our customer support team & account maanger know they are valued.

KB

Karen B.  
Group people director  
Hospitality  
Used the software for: Less than 6 months

### "Super user friendly and great support"

November 1, 2021

5.0

From start to finish it has been a joy to implement this system in to BrewDog. Our implementation manager was an absolute joy to work with and has helped us to create a system that has launched seamlessly across the business. The no-nonsense approach and practical advice made the project enjoyable and we have a system that is very easy to use as a candidate and a hiring manager - with contracts and offers made in less than 30 seconds and on-boarding fully automated

Pros

Using EPLOY has given BrewDog a grate candidate experience and has taken hours of manual processes away from our hiring managers through the automation that the system allows

Cons

At first the admin side of the system can be a little clunky to use, but as soon as you use it on a regular basis then it does become much easier to use. The support team are super helpful though when your do need some extra support

Review Source

Response from Eploy

November 17, 2021

Thank you for the honest review. We are delighted to hear that Eploy has had such a positive impact on the candidate experience and is adding value to the business. We also really appreciate your feedback about Eploy's implementation and customer success teams and have let them know (it really makes their day!). We're also pleased that Eploy's Offers and Onboarding features are reaping benefits for you, and great to hear you can now generate contracts and offers in 30 seconds!

KL

Kate L.  
Talent and Resourcing Manager  
Food Production  
Used the software for: Less than 6 months

### "New System to Grow with us"

December 6, 2023

5.0

Really positive - I still feel like I am learning but it feels like they are there to help me whenever I need it. The feedback internally has also been really positive from our Hiring Managers.

Pros

Support through build and implementation Support once we have gone live - come back within an hour often quicker and will explain not just fix Everything is in one system

Cons

Some details cannot be bulk updated The dashboards are great and are better than the reports which can be quite difficult to navigate

Review Source

Response from Eploy

January 18, 2024

Thank you for your review, we appreciate the feedback on our products and support you have had from the team. Yes, the dashboards are awesome aren't they? Any help you need with what's possible, please just get in touch with your Account manager or the Customer Success Team.

HM

Hollie M.  
Centre Administrator  
Education Management  
Used the software for: 2+ years

### "Easy to use and great customer support service"

May 16, 2024

4.0

Pros

The thing I like most about Eploy is their customer support service. They are always on hand with any enquiry and try to support any way they can. I also like you can create different reports from the data.

Cons

When you are screening applications the dashboard doesn't update in real time you have to manually re-fresh for it to update.

Review Source

Response from Eploy

May 24, 2024

Thanks for leaving a review on the ease of use of Eploy. We will feed your comments back to the support team on their service. It's much appreciated.

CC

Candice C.  
Head of Talent  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Loving Eploy"

June 9, 2022

5.0

Pros

I love the data we can pull from the system around DE&1, recruitment lifecycle, job boards candidates originate from. Also really like the transparency it gives our hiring managers to see where we are in our recruitment process.

Cons

i don't like that within the recruitment process there isn't a Talent Pool column that candidates can sit it making it easy for us to access them like our previous system has. Currently you'll have to make a note of 'Future Hires' on candidates profiles to be able to search them. Ideally their should be a box to tick to add them to Talent Pool where you can create different groups to put them in, making it easier to find.

Review Source

Response from Eploy

June 13, 2022

Hi Candice, Thanks for your 5 star review. We are glad you are loving the adaptability of the data and metrics within Eploy. I think we can help on the talent pooling comment. Identifying future hires using notes is just one way to find talent in the talent pool. Eploy has lots of features to easily longlist, quick match and query build groups/talent pools. I'll ask your account manager to get in touch as we can organise a quick refresher on these features for you, no problem.

ZW

Zara W.  
Recruitment Co-ordindinator  
Retail  
Used the software for: 1-2 years

### "A great overall user experience "

February 1, 2024

5.0

Pros

Eploy allows for candidates to an consistent experience. As I use ePloy everyday, the workflow allows me to work more efficiently and effectively than I use to work previously. Information is displayed clearly.

Cons

I wish I was able to open to screens and work on two vacancies at once.

Review Source

Response from Eploy

February 13, 2024

Thanks for leaving us a review and sharing your experience using Eploy. It is great to hear that it is helping to work more efficiently and effectively. If you want to ask our Customer Success Team about working 2 vacancies at once, they will be able to help.

CS

Charlotte S.  
Talent Acquisition Specialist  
Financial Services  
Used the software for: 6-12 months

### "So easy to use!"

July 13, 2023

5.0

Pros

Eploy has transformed our TA function. Its so much easier and user friendly for the candidates to apply, its great as a TA user to work through applications and also fab for hiring managers to use and authorise vacancies. The team at Eploy have been incredible from start to implementation and then beyond to the success team as well. Its been a pleasure to work with them.

Cons

Nothing i have liked least, its all been great.

Review Source

Response from Eploy

July 18, 2023

We really appreciate you leaving a review for us and sharing how Eploy is working for your TA Team and Hiring Managers. Your kind comments about the team will be shared - thank you!

JG

Joanna G.  
Recruitment Admin  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Eploy Review "

May 16, 2024

5.0

Pros

How easy the system is to navigate. The widgets make everything visible and easy to see on one page.

Cons

There is nothing i dislike, the system is easy to use.

Review Source

Response from Eploy

May 24, 2024

Thank you for leaving us a review, it is very much appreciated. Reviews like this on the ease of use and features and functionality Eploy offers is invaluable to others looking for an ATS.

SS

Steve S.  
Head of Resourcing  
Telecommunications  
Used the software for: 2+ years

### "Our Journey"

October 29, 2021

5.0

As a business eploy has one of the best teams around. For support being UK based it has been same day response - this cannot be faulted

Pros

The functionality has been exactly what we have required in our growing journey - it has coped from a single vacancy to over 30 vacancies live at once.

Cons

There is nothing that has made us regret our choice in software

Reason for choosing Eploy

We had a functional requirement specification put together - for our needs eploy met all of them in its stride.

Review Source

Response from Eploy

November 17, 2021

Thanks for taking the time to leave a review. It is great to get the feedback that the Eploy functionality is continually delivering for you. We will pass your kind comments on to the teams involved too.

KK

Karen K.  
HR Operations Manager  
Construction  
Used the software for: 2+ years

### "System Review"

September 4, 2023

4.0

Good experience with implementation and team always happy to support with any queries.

Pros

Dashboards and the level of visibility they provide on vacancies and candidates. The ability to create and customise dashboards.User friendly and easy to follow.

Cons

Reporting could be made easier. Takes time to work out where to navigate to and fields required in order to produce report.

Review Source

Response from Eploy

September 26, 2023

Thank you for your review and feedback on the team. If you need any assistance with reports/dashboards creation our customer success team are always willing to help.

JD

Jake D.  
Recruitment Co-ordinator  
Retail  
Used the software for: 1-2 years

### "Brilliant Acquisition Software"

February 2, 2024

4.0

Pros

What I like most about Eploy is how user friendly it is. Compared to other recruitment software I've used in the past, Eploy is a dream to work with.

Cons

Previously before some updates, I found that you couldn't search for candidates using their candidate number, which was quite a challenge when Hiring Managers were discussing candidates. Since the update, this has now come in and made life a lot easier.

Review Source

Response from Eploy

February 13, 2024

Thank you for your review entitled Brilliant Acquisition Software. These reviews help others looking to research ATS and TA solutions so thank you for taking the time to leave your feedback.

AI

Aqsa I.  
Recruitment Specialist  
Real Estate  
Used the software for: 6-12 months

### "I love Eploy"

September 21, 2023

5.0

Pros

I love the layout and how easy it is to navigate around.

Cons

Nothing! Everything is pretty straight forward. Wish I knew everything there is to know but I have the knowledge base for that :)

Review Source

Response from Eploy

September 26, 2023

Thank you for your feedback and glowing review. It means a great deal to us and others looking for the best Applicant Tracking System. The knowledge base is always being updated with fresh content too!

JM

Jonathan M.  
Recruitment Executive  
Hospital & Health Care  
Used the software for: 6-12 months

### "I like Eploy"

May 16, 2024

5.0

I really enjoy the platform and personally wouldn't use anything else.

Pros

The ease of access and the tracking system used.

Cons

I have no concerns about Eploy, it is very useful.

Review Source

Response from Eploy

May 24, 2024

Thanks for the 5\* review and sharing your feedback on how you are finding Eploy. Others looking for an ATS will also value your ratings and comments, it is very much appreciated.

LM

Lucas M.  
Recruitment Executive  
Hospital & Health Care  
Used the software for: 6-12 months

### "Eploy Review"

May 16, 2024

4.0

Pros

That Eploy is very accessible and easy to get to grips with.

Cons

When eploy goes down but that's not always something we can control.

Review Source

Response from Eploy

May 24, 2024

Thnaks for leaving us a review. Glad you are finding Eploy very accessible and easy to use. Should you experience any downtime then please inform our customer success team straight away as this is most unusual. We will always then investigate.

SB

Sally B.  
Group Resourcing Manager  
Construction  
Used the software for: 1-2 years

### "Great Modern ATS "

September 22, 2020

5.0

Pros

The Eploy system has changed our approach and strategy for resourcing. The dashboards are so powerful and have supported driving our short and long term approach. During a global pandemic this system has been critical in ensuring our business had controls in place whilst our candidates were kept up to date on applications and how to register for new roles.

Cons

Our business structure is complex so sometimes the hiring manager portal doesn't have all the functionality that our hiring managers need based on our structure. The core system has it all but of course you don't want recruiting managers to have a system without controls.

Review Source

KV

Kayleigh V.  
Recruitment Executive  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good system"

May 16, 2024

3.0

Pros

I like how accessible eploy is, it's an easy system to use and I like that it connects to Microsoft.

Cons

I have encountered some glitches and the system has on occasion timed out when I have been trying to load.

Review Source

Response from Eploy

May 24, 2024

Thanks for leaving a review and sharing how accessible you find Eploy. If you do experience any loading issues do let our customer success know straight away as this is most unusual. We can then run checks to understand where this is occuring.

EP

Eva P.  
HR Advisor  
Telecommunications  
Used the software for: 6-12 months

### "Excellent software and costumer service"

March 21, 2022

5.0

Excellent software, and the costumer service is outstanding.

Pros

It\`s very easy to use, very effective for recruitment and time saving tool.

Cons

What I felt it was missing, its already in place. So can\`t think of anything

Reason for choosing Eploy

It was already in place when I started with the company

Review Source

Response from Eploy

March 24, 2022

Thank you very much Eva for sharing your experience. It is great to hear you find Eploy easy to use and effective for recruitment. Saving time each day on tasks can make a significant difference in the long-run, as I am sure you are realising. We appreciate your feedback - and 5 star 10/10 rating.

JI

John I.  
CL Resourcing Lead  
Human Resources  
Used the software for: 6-12 months

### "Highly recommended ATS and CRM system"

December 1, 2020

4.0

Excellent software and excellent customer service.

Pros

The ability to have an out-of-the-box solution that could be used as is, or customised to our needs, that was simple to use for the Hiring Managers, and able to provide the centralised recruitment team with all of the necessary tools in order to liaise with Vendors and Hiring Managers. The dashboards and reports allow for excellent Management Information, while the many other features such as authorisation workflows, recruitment workflows, email templates, mail merge documents, job board posting, candidate portal, combine to make this an excellent tool

Cons

Hosted landing page for candidates portal would have been useful.

Reason for choosing Eploy

UK based Company and UK based data-centre, attractive cost, ability to customise to our needs

Review Source

AP

Anita P.  
Interim Arts Temps Manager  
Education Management  
Used the software for: 2+ years

### "Eploy Super User"

December 16, 2020

4.0

I like the fact running off our payroll and recharge report is much easier and quicker than before!

Pros

I like the ease of use and the dashboard is so good! i like playing around with reports and seeing what data i can pull off!

Cons

Its a little slower than it used to be and sometimes things happen which i cannot explain nor can support!

Reason for choosing Eploy

I wasn't around at the time but being a university, there must have been a rigid procurement process!

Review Source

HR

Hannah R.  
Talent Acquisition Quality Manager  
Financial Services  
Used the software for: 2+ years

### "Eploy have a team to be proud of!"

February 3, 2022

5.0

Eploy give first class customer service. \[SENSITIVE CONTENT\] and the Success team are brilliant! It's refreshing to deal with tech people that can speak in non-tech language and offer great service. I'd highly recommend Eploy to any Talent Acquisition team!

Pros

The system is intuitive and looks great. The reporting capability really enables you to extract vital data at each stage of the hiring journey, offering valuable insight.

Cons

I don't have anything I'd suggest that needs changing.

Review Source

AN

Andy N.  
Head of TA  
Information Technology and Services  
Used the software for: Less than 6 months

### "scc"

May 3, 2023

5.0

Great

Pros

Functionality, reporting and overall vacancy management

Cons

Reporting widgets - really non-user friendly

Review Source

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