Global Software Applications

SurferQuest Business Solutions

5 / 5 8 reviews

Who Uses This Software?

Have a public Guest PC? Then you are our market.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Global Software Applications
  • www.surferquest.com
  • Founded 2001
  • United States

About SurferQuest Business Solutions

SQ provides Hospitality and General Public PC's with secure, locked down, customizable software. Protects against hacks and viruses, malware, wipes out every session without intervention. Offer Free Access, Time Increment Access, or Charge for access (accepts credit card, prepaid card ), payment portal. SQ also promotes a property's internal and external offerings by showcasing them directly on the desktop home screen.


SurferQuest Business Solutions Features

  • Activity Reservations
  • Digital Signature
  • License Management
  • Onsite Printing
  • Remote Access
  • Secure Browsing
  • Ticket / Order Fulfillment
  • Touch Screen
  • Usage Reporting
  • Virtual Keyboard
  • Wireless Internet Access

SurferQuest Business Solutions Reviews Recently Reviewed!

Happy with product! Service from Brandie has been amazing.

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I am thrilled with this product. Brandie has been in touch every step of the way. Any issues that have come up has been swiftly addressed.

Vendor Response

by Global Software Applications on February 14, 2017

Thank you very much Dave! I am glad you are enjoying the product.

Best Value

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Value

Cons: Inability to stop all graphic material - Not mfg fault but rather that of a 3rd party software they used.

Overall: For the price you can't beat it. The customer service was amazing. When calling for support, I spoke to the same person each time I called (doing several installs). I loved that!

Very Satisfied

Jan 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Our business center has worked pretty seamlessly since the software was installed. Support has always been available and reps are easy to contact. Super responsive!

Vendor Response

by Global Software Applications on January 19, 2017

Thank you for the wonderful review. We value your feedback and will continue to work to make sure you are kept abreast of the latest product updates in order to make sure your experience with SurferQuest continues to be positive.

Easy use Business software too take the worry out of admin your own system

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeps the headaches out of being an admin for your current business center station.

Cons: Local admin options for more custom access and work of system

Overall: Easy to install. No hassles. Helps guest not have to worry about there info staying on computer and gets them where they need to go quick and fast.

better than an empty desktop

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: the ease of install and more importantly use. The features are thoughtful also

Cons: no interrogation of past usage.

Overall: while visiting San Francisco I happened upon your software and was duly impressed. I was instantly sold so we had to have it in our Wisconsin Dells location.

Recommendations to other buyers: nope.

SurferQuest review - Tulalip Resort Casino

Sep 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Upon initial setup, the install process required some 'getting used to' but in the end it was worth it.

5 stars all around

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great device for our company, makes work flow and productivity as easy as it comes. You pay for what you get!

Great Product, Great Support, Use in multiple locations and definitely adds value and security.

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PCI compliance, protection of guest information, availability of support to guest 24/7/365.

Cons: N/A

Overall: We use this in 3 of our resorts currently with plans to roll out to the rest in the near future. From installation through continued use, the customer support is outstanding. The availability of 24/7/365 support to the guest takes a load off of IT's plate in having to support this as well at all hours of the day or night.

Additionally, the ability to BYOD (bring your own device) is very nice, and allows us to purchase hardware competitively and keep in budget.