# Natural Order Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Natural Order Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more.

Source: https://www.capterra.com/p/58049/Natural-Order

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# 

 Natural Order Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Natural Order

## What is Natural Order?

Natural Solutions is a secure back-end application provider for the multi-channel merchant. Whether your order is from a shopping cart, a mail-order catalog, a call-center, or a storefront, our applications streamline all of these channels. Our full-featured ERP software Natural Order includes order management, order processing, inventory management, fulfillment, and financial accounting

## What is Natural Order used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8000

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Natural Order?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.naturalsol.com&name=Natural Order)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Natural Order

4.3 (10)

VS.

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$8000

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (10)

Ease Of Use

4.0 (1,082)

Value For Money

4.6 (5)

Value For Money

3.9 (844)

Customer Service

5.0 (7)

Customer Service

3.8 (1,012)

## Natural Order alternatives

[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (1,295)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (953)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (241)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/58049/Natural-Order/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Inventory Management

Track and manage inventory levels to maintain proper supply

Order Fulfillment

Manage the process of receiving, preparing, and delivering orders for goods/products

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Natural Order 13 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Manage customer orders that cannot be filled immediately due to out-of-stock items

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track and manage inventory levels to maintain proper supply

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Managing orders that a customer purchases repeatedly and regularly

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Manage and track orders being shipped to customers

Manage special order requested by a customer

Get Advice

We can help you find the software with the features you need.

Features

3.9 (10)

3.9

Based on 10 reviews

## Pricing

Value for money

4.6 (5)

Basic

$8,000

Flat Rate,One Time

Value for money

4.6 (5)

4.6

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

4.3

Based on 10 reviews

Filter by rating

5(4)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MS

Mark S.

IT Director

Retail

### "Great piece of software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 6, 2019

We've been using Natural Order for nearly 8 years now. Our order count has risen dramatically and the software has handled our growth smoothly. The company is great to deal with and they are always moving forward. We anticipate staying with the software for many years to come.

Pros

Ease of use Flexibilty to integrate with other systems Helpfulness of company to build new features and ways of doing things Always moving forward

Cons

Long term it would be nice to have a browser based version but this is minor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VB

Virginia B.

Customer Service Rep

Retail

### "Natural Order User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 22, 2019

The ability to have multiple users accessing the system at the same time, each carrying out different tasks, each accessing the database, processing orders, make changes, with little to no lag time because of the software.

Pros

Ease of using database; access to current data and entering of new records.

Cons

Have not found anything I did not like as of yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sarah G.

Customer Service Representative

Retail

### "Intuitive software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 16, 2019

Pros

I like how intuitive the software is to use

Cons

sometimes the software is a bit sluggish

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Erika T.

VP

Retail

### "Good out of the box software system"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 26, 2019

Pros

Natural Order is mostly intuitive and easy to train my employees on. Support is helpful and friendly when answering questions or working through issues that may arise.

Cons

Some steps like paying invoices, assemblies, and creating cash receipts are cumbersome. The process for creating cash receipts (paying an invoice with a check or wire transfer) is more steps than necessary and could be streamlined to give more information about the account and less room for error.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kathleen G.

IT System Support

Consumer Goods

### "Happy To Be Here"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 25, 2019

Our overall experience has been good-not only is there a lot more data being collected, but the integrations with Cyberquery and CV3 have allowed us to simplify a lot of our processes, and come up with some new things we can do, that increase our efficiency, provide more insights to our teams, and allow us to better serve our customers.

Pros

So many things! The level of detail it captures would be my favorite.

Cons

The challenge of finding ways using the existing features to perform some of our business functions-there are some things I would consider "key" features that aren't in it, and it can be challenging for us as a nonprofit to find the financial resources and time to either have them custom built or find a workaround that doesn't involve many other steps and software products.

Reasons for choosing Natural Order

Natural Order had the key features we needed, stable accessible Support, and relatively hearty existing integration with our CV3 web platforms; it could handle multiple site integrations, integrated with our existing payment processor, and also had features we'd never had but always wanted. And CyberQuery! HUGE!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Simon C.

General Manager

Health, Wellness and Fitness

### "Lots of Features, Low Price"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 25, 2019

Natural Order has worked for our business for the last 5+ years. It is everything we need and the service is decent. There are some things that could be improved, but for the price (compared to similar software) you get what you pay for. If there is something we can't figure out, their team is always there to point us in the right direction.

Pros

This software is great for a lower budget but packs a lot of features. It will help you keep track of your marketing, inventory, costs, customers, and anything else you could need as a business.

Cons

Not intuitive and requires a lot of training. Back end reporting is not user-friendly and takes some time to figure out. Not integrated with many other services. To add features to the software you either have to pay to have it done OR suggest the option and wait for them to add it as a software feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

ASHLEY K.

COO

Consumer Goods

### "Great ERP for smaller to mid size companies"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 7, 2019

Pros

The team is very accessible and knowledgeable to help with any type of question whether functionality , reporting, infrastructure...The software has been reliable and delivered on my expectations.

Cons

I wish there was a more transparent list of development projects and improvements. We have a lot of ideas for improvements and new functionality but i don't have a sense of where NO is going to know if they will fit in.

Alternatives considered

[MACH Software](https://www.capterra.com/p/41488/MACH-Software/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

Christy N.

IT/Assistant Call Center Manager

Retail

### "Best Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 7, 2019

I love dealing with the support team! They answer all my questions in a timely fashion and are extremely knowledgeable.

Pros

The inventory is easily tracked for our orders.

Cons

Difficult in fixing the orders if an error occurs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Scott R.

CFO

Food Production

### "Excellent off the shelf product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 7, 2019

Excellent customer service and support from a great team.

Pros

Excellent customer support. Logical and relatively easy to use.

Cons

Customization is not easy, both time and cost are sometimes prohibitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

BROOKE B.

Crs

Consumer Services

### "Natural Easy Ordering "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 3, 2018

Pros

Simple and pretty self explanatory. Able to easily change settings when need to and add extra options.

Cons

Sometimes there are glitches and issues that causes it to slow down. Customer service is quick and easy to work with to fix it though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/58049/Natural-Order/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)