Who Uses This Software?

Small to Medium-sized businesses selling by website and phone, needing full-featured functionality for their back-end processing of orders; multi-company/multi-warehouse capable.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Natural Solutions
  • www.naturalsol.com
  • Founded 1979
  • United States

About Natural Order

Natural Solutions is a secure back-end application provider for the multi-channel merchant. Whether your order is from a shopping cart, a mail-order catalog, a call-center, or a storefront, our applications streamline all of these channels. Our full-featured ERP software Natural Order includes order management, order processing, inventory management, fulfillment, and financial accounting


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Natural Order Features

  • Backorder Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

Natural Order Reviews Recently Reviewed!


Great ERP for smaller to mid size companies

Jun 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The team is very accessible and knowledgeable to help with any type of question whether functionality , reporting, infrastructure...The software has been reliable and delivered on my expectations.

Cons: I wish there was a more transparent list of development projects and improvements. We have a lot of ideas for improvements and new functionality but i don't have a sense of where NO is going to know if they will fit in.

Best Support

Jun 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The inventory is easily tracked for our orders.

Cons: Difficult in fixing the orders if an error occurs

Overall: I love dealing with the support team! They answer all my questions in a timely fashion and are extremely knowledgeable.

Excellent off the shelf product

Jun 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent customer support. Logical and relatively easy to use.

Cons: Customization is not easy, both time and cost are sometimes prohibitive.

Overall: Excellent customer service and support from a great team.

Natural Easy Ordering

Oct 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Simple and pretty self explanatory. Able to easily change settings when need to and add extra options.

Cons: Sometimes there are glitches and issues that causes it to slow down. Customer service is quick and easy to work with to fix it though.