# Inter-Tel Contact Center Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inter-Tel Contact Center Suite Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/58311/Inter-Tel-Contact-Center-Suite --- # Inter-Tel Contact Center Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Inter-Tel Contact Center Suite ## What is Inter-Tel Contact Center Suite? Communication tool that provides deployment of phone systems through IP solutions and PBX installations. ## What is Inter-Tel Contact Center Suite used for? [Telephony](https://www.capterra.com/telephony-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inter-Tel Contact Center Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.teamextenda.com&name=Inter-Tel Contact Center Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inter-Tel Contact Center Suite 3.5 (2) VS. [### Groundwire](https://www.capterra.com/p/202616/Groundwire/) [5.0 (3)](https://www.capterra.com/p/202616/Groundwire/#reviews) Starting Price Contact vendor Starting Price $9.99 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.7 (3) Value For Money 2.0 (1) Value For Money 4.5 (2) Customer Service 2.5 (2) Customer Service 0.0 (0) ## Inter-Tel Contact Center Suite alternatives [YOVU](https://www.capterra.com/p/233074/YOVU/) [1.0 (1)](https://www.capterra.com/p/233074/YOVU/#reviews) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233074/YOVU/) [VykeMobile](https://www.capterra.com/p/178982/Vyke/) [0.0](https://www.capterra.com/p/178982/Vyke/#reviews) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178982/Vyke/) Highest Rated [Cabertel](https://www.capterra.com/p/158542/Cabertel/) [5.0 (6)](https://www.capterra.com/p/158542/Cabertel/#reviews) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158542/Cabertel/) [RingBoost](https://www.capterra.com/p/181996/RingBoost/) [0.0](https://www.capterra.com/p/181996/RingBoost/#reviews) Starting price $12.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181996/RingBoost/) ## Pricing Value for money 2.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.0 (1) 2.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (2) 2.5 Based on 2 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BG Bernard G. Consultant Computer Software ### "Excellent legacy solution for the mid market customers not willing to evolve to cloud" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 12, 2020 I recommend Mitel IP solutions to Mitel clients that are not moving to cloud. Pros This is an excellent legacy product that is reliable and has the features an on-premises legacy customer needs before they migrate to a cloud solution Cons I would evaluate the corporate longevity and financial issues before investing further into this legacy product that is declining in sales against cloud solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Alexandra K. Grants Administrator Non-Profit Organization Management ### "Easy to use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 3, 2019 We used Mitel for 2 years, the length of our contract with them. We sometimes experienced outages but overall it worked for intercompany communication along with outside communication. Pros I liked how easy the Mitel phone system was to use. I could save favorites to appear on my home screen and call them with a click of a button. It was also easy to search the directory or access your voicemail. Cons It didn't have as many features as other systems. For example, my new system shows when I have a meeting scheduled on my calendar on the home screen. Mitel is very basic in what features it offers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)