# Inter-Tel Contact Center Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Inter-Tel Contact Center Suite Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/58311/Inter-Tel-Contact-Center-Suite

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# 

 Inter-Tel Contact Center Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Inter-Tel Contact Center Suite

## What is Inter-Tel Contact Center Suite?

Communication tool that provides deployment of phone systems through IP solutions and PBX installations.

## What is Inter-Tel Contact Center Suite used for?

[Telephony](https://www.capterra.com/telephony-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Inter-Tel Contact Center Suite

3.5 (2)

VS.

[### Groundwire](https://www.capterra.com/p/202616/Groundwire/)

[5.0 (3)](https://www.capterra.com/p/202616/Groundwire/#reviews)

Starting Price

Contact vendor

Starting Price

$9.99

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.7 (3)

Value For Money

2.0 (1)

Value For Money

4.5 (2)

Customer Service

2.5 (2)

Customer Service

0.0 (0)

## Inter-Tel Contact Center Suite alternatives

[PhoneTag](https://www.capterra.com/p/76968/PhoneTag/)

[4.2 (6)](https://www.capterra.com/p/76968/PhoneTag/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/76968/PhoneTag/)

[Free Call](https://www.capterra.com/p/156236/Free-Call/)

[4.7 (9)](https://www.capterra.com/p/156236/Free-Call/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156236/Free-Call/)

[VykeMobile](https://www.capterra.com/p/178982/Vyke/)

[0.0](https://www.capterra.com/p/178982/Vyke/#reviews)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178982/Vyke/)

Highest Rated

[Cabertel](https://www.capterra.com/p/158542/Cabertel/)

[5.0 (6)](https://www.capterra.com/p/158542/Cabertel/#reviews)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/158542/Cabertel/)

## Pricing

Value for money

2.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.0 (1)

2.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

2.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.5 (2)

2.5

Based on 2 reviews

## User reviews

Overall rating

3.5

Based on 2 reviews

Filter by rating

5(0)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BG

Bernard G.

Consultant

Computer Software

### "Excellent legacy solution for the mid market customers not willing to evolve to cloud"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

July 12, 2020

I recommend Mitel IP solutions to Mitel clients that are not moving to cloud.

Pros

This is an excellent legacy product that is reliable and has the features an on-premises legacy customer needs before they migrate to a cloud solution

Cons

I would evaluate the corporate longevity and financial issues before investing further into this legacy product that is declining in sales against cloud solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Alexandra K.

Grants Administrator

Non-Profit Organization Management

### "Easy to use!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 3, 2019

We used Mitel for 2 years, the length of our contract with them. We sometimes experienced outages but overall it worked for intercompany communication along with outside communication.

Pros

I liked how easy the Mitel phone system was to use. I could save favorites to appear on my home screen and call them with a click of a button. It was also easy to search the directory or access your voicemail.

Cons

It didn't have as many features as other systems. For example, my new system shows when I have a meeting scheduled on my calendar on the home screen. Mitel is very basic in what features it offers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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