# Bitdefender GravityZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bitdefender GravityZone the right Computer Security solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/reviews --- Bitdefender GravityZone 4.6 (222) [View alternatives](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Reviews of Bitdefender GravityZone Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews MC Matthew C IT ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “It is a large program, but it doesn't use a ton of system resources, which is great because some of our hardware is older.“ December 6, 2024 DJ Derek J OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “There are some features that get disabled at different tiers that seem arbitrary or were available and no longer are at the low tier. When this happens, the clients think they should still have the feature and start throwing security risk messages.“ October 30, 2024 NM Nathan M OwnerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “It is obviously high end security and is well rated by professional reviewers.“ November 11, 2025 NM Nathan M OwnerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “Support articles were frustratingly incomplete, either assuming completion of prior steps, or not achieving desired results when (I believe) following through step by step.“ November 11, 2025 VB Virginia B Security specialistInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “It well integrates with other software to gain complete protection“ May 16, 2024 DS David S OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I sometimes find the dashboard complicated and sometimes things are hard to find such as when I am trying to exclude a file from scanning modules or temporarily disable antivirus protection on a particular endpoint.“ February 24, 2025 DJ Derek J OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “It's easy to get going, but also has the nitty gritty depth and controls an admin wants.“ October 30, 2024 VB Virginia B Security specialistInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Not always easy to use completely, more complex functionalities need a bit of experience to be understood and settled up“ May 16, 2024 ## Showing most helpful reviews Showing 1-25 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diego Martin R. Marketing Analyst Education Management Used the software for: 6-12 months ### "A set of tools that keeps your data safe." July 2, 2021 5.0 Bitdefender is a great tool that gives us confidence that our data is safe when our partners browse the internet and download large databases to work with. Its price is low compared to the benefits it provides. I really recommend this product especially for SMEs and personal use. Pros The most valuable features that our team like are those related to the anonymous and safe browsing. Bitdefender is also easy to use and automatically reduce its resources usage when you are working. Cons I would really like this product was faster when analyze our systems. Usually it can take until 9 hours and this process has a great impact in our resources performance. Alternatives considered [WatchGuard Endpoint Security](https://www.capterra.com/p/233856/WatchGuard-EPDR/)[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing Bitdefender GravityZone I chose Bitdefender over other products because it is cheaper and its performance is high. Review Source PA Paul A. IT Lead Information Technology and Services Used the software for: 2+ years ### "One of the best AVs out there" March 10, 2025 5.0 As an MSP, we have been using Bitdefender for over 2 years now. It sends emails to our monitoring team to notify us of potential events so that we can respond as needed. No need to stare at a dashboard to monitor endpoints. It integrates with our RMM well and is extremely customizable based on our clients' individual needs. Pros I can set it and forget it. Monitoring made simple. Integrates with other tools well. Can easily automate installation. Cons It is VERY protective by default, but is easily configurable to fit the needs of the endpoint. Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Integration and automation. With ESET, it wasn't the easiest to integrate with some of our other tools. Bitdefender is way more capable of integrating and make automation a breeze. Review Source NM Nathan M. Owner Accounting Used the software for: 1-2 years ### "Not a good option for SMBs without dedicated IT support" November 11, 2025 1.0 For a small business owner who cannot afford a dedicated IT support the time requirements to manage GZ to simply install a lot of the software desired for the business cost much more in my time than whatever discount savings I may have obtained. No doubt GZ is great for those with a need to centrally manage their security and/or have the necessary IT support/inclination to manage the policies, etc. However, for a small team (less than 5), setting up individual machines was far quicker, less hassle, and less cost. Pros It is obviously high end security and is well rated by professional reviewers. However, that security is often too strict and installation of many software packages becomes frustratingly difficult. Cons I could never simply pause the security protection. No doubt for IT professionals setting up all the necessary components for a power user, end-point policies, etc. is relatively simple. However, I hit brick walls every time I tried. Support articles were frustratingly incomplete, either assuming completion of prior steps, or not achieving desired results when (I believe) following through step by step. No doubt I was missing something meant to already be in place, or misunderstood, or something... Review Source JH Jose H. I.T. Manager Farming Used the software for: 1-2 years ### "Bitdefender for the win!" April 18, 2025 5.0 My experience with Bitdefender has been amazing. We have a three year contract with them and will defiantly re-knew with another three years. Pros Bitdefender customer response time is impeccable. When it comes to an intrusion notification to a response to a question I have. The response time is unmatched. Cons One con that comes at the top of my head is the Web-GUI. Especially the part when it comes to whitelisting a website. If the website tabs to a sub-URL but has the beginning matching. Bitdefender does not care it will still block that portion of the website. Which is annoying, but it is still good to see that specifics need to be entered to allow whitelisting. Switched from [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) We switched due to cost and Trellix customer service was just down right terrible. Review Source MC Matthew C. IT Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Affordable Business Security perfect for SMBs" December 6, 2024 5.0 This was my first foray into setting up a SMB Internet Security program, and as such there was a pretty steep learning curve for me to figure out what the do's and don'ts of setup are. However, once it was set up it very much takes care of itself with minimal interaction from me. I occasionally have to whitelist certain things, or adjust a couple of settings here and there, but for the most part we've been running it for a little over three years with no incidents. Pros Once it is set up, GravityZone takes a very hands-off approach to Internet Security. It was easy to install and it updates regularly without having to manually push updates. It is a large program, but it doesn't use a ton of system resources, which is great because some of our hardware is older. Cons Initial setup was a bit complicated. I had to contact them a few times in order to get all my bearings with the program. Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)[OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)[Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)[SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Reason for choosing Bitdefender GravityZone The price and the ability to add on extra products (such as patch management) were crucial in making the decision. The decision to stay has been easy since we have had no serious incidents and no complaints about resource usage or slowing down. Review Source DS David S. Owner Information Technology and Services Used the software for: 2+ years ### "Excellent business antivirus solution" February 24, 2025 5.0 I have used Bitdefender for several years both for my internal computers and also for all of my clients. I manage endpoints via the gravity zone online portal when it comes to deploying new devices and managing existing ones. Pros I love how functional Bitdefender is, how it will run on client devices with minimal impact or disruption to the client and also how wasy it is to deploy and manage endpoints from a centralised portal. Cons I sometimes find the dashboard complicated and sometimes things are hard to find such as when I am trying to exclude a file from scanning modules or temporarily disable antivirus protection on a particular endpoint. Switched from [Avast Business CloudCare](https://www.capterra.com/p/236796/Avast-Business-CloudCare/) I wanted something that would provide more comprehensive security and be easier to manage. Review Source DJ Derek J. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "Simplified, not simple security tool" October 30, 2024 4.0 Very easy to get running with very little issues. I don't actually know how much it's doing, but my business has yet to have any attacks! Pros It's easy to get going, but also has the nitty gritty depth and controls an admin wants. I wasn't that versed in IT security software, but when we switched it was very easy to purchase, distribute, and get going. It's almost set it and forget it after that if you don't make any changes. Cons There are some features that get disabled at different tiers that seem arbitrary or were available and no longer are at the low tier. When this happens, the clients think they should still have the feature and start throwing security risk messages. Alternatives considered [Windows 11](https://www.capterra.com/p/251507/Windows-11/)[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) Reason for choosing Bitdefender GravityZone Windows Defender was actually a strong contender, but it obviously doesn't offer the cloud reporting the GravityZone does. With Bitdefender, I can monitor my business computers from anywhere. Review Source DS David S. ICT support technician Computer & Network Security Used the software for: 1-2 years ### "Great anti virus product " February 11, 2025 5.0 Fantastic product. Would highly recommend Pros Ease of use. Easy to navigate, easy to install Cons It just seems to work, so no real issues Switched from [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) To try a new product, and move away from Panda Review Source Andrés J G. Director E-Learning Used the software for: 2+ years ### "Good protection, but slow response on software bugs" September 21, 2021 3.0 Besides the two major bugs I've encountered, my experience has been good in the 5 years I've been using this software. The Android app is solid and quite fast, and support is attentive. Pros Generally speaking, the software is weel designed and with many normal features. It's not pricey and you will be able to use it across multiple Windows, Mac, iOS and Android devices. Cons When they release a version with a bug, they take forever to fix it. In 2020 a bug on the Mac version made the software freeze and made the Mac slower. There were active threads on the companies' forums, and it took them over 3 months to fix this issue. And in 2021, a bug automatically boots the VPN app on Mac, even though they have the option to turn this off. This bug was reported at least in early February 2021, the company acknowledge the issue and in mid-September 2021 they haven't been able to fix this simple issue. Also, the VPN app is a paid feature, which would be better to include in the normal subscription package. If not, it would be better to leave this app away of the offering, and instead, make it an optional download. Reason for choosing Bitdefender GravityZone I was not confortable using an antivirus and security system made by a \[SENSITIVE CONTENT\] company. Plus, Bitdefender had a cheaper price. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Each time I had to renew, the license costs where higher and higher and I felt as if the Windows and Mac app where slower and slower, and each time, making my computers heavy and unresponsive. Review Source MD Michael D. MSP Cybersecurity Information Technology and Services Used the software for: 2+ years ### "Great price but lacking functionality." May 2, 2025 4.0 Great early on, the price is fantastic, but we wanted more functionality, Pros Bitdefender is easy to install and provision. Creating the profile was easy as well. Cons We felt like the product has decreased in functionality and is closer to consumer grade Antivirus product. Review Source DB Don B. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Best antivirus protection" December 3, 2020 5.0 The problem that Bitdefender solves is that I don't worry about intrusions and infections. I still need to keep on my colleagues about email phishing (no package can prevent social engineered attacks) but as far as website and file downloads, I feel secure and protected. Peace of mind is worth the price and more. Pros Best rated antivirus and is light on computer resources. Too many of the best known antivirus packages are resource hogs that slow down your system. Bit defender is light weight and still able to provide top-rated protection. It also has a suite of add-ons like VPN, ransomware protection and payment protection. Highly recommended! Cons The license covers 3 computers. The process to install it on multiple systems is a bit clunky but not impossible to use. Switched from [Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/) I check annually to be sure that the protection level is still acceptably high. I felt that Bitdefender was a better product. Review Source SC Suzanne C. photographer Photography Used the software for: 2+ years ### "Strong anti malware software" October 4, 2024 5.0 Very good results. I saw that this software scored in the upper 90's 2024 efficacy test Pros Strong threat detection as well as threat prevention. Cons when on the internet, you need a VPN to ensure software will work Review Source JL James L. IT Operations Publishing Used the software for: 1-2 years ### "A Good Small Business Antivirus Solution" August 21, 2019 4.0 It's a solid and well priced antivirus for a small business. It includes a special ransomware "vaccine" which gives me a bit of peace of mind as ransomware is the new boogey man in the cyber security world. Their support reply promptly and I've never had trouble getting a hold of them. You really have to keep after it and do an audit once a month to make sure there aren't any duplicate instances and that all computers have checked in, but aside from that it's set and forget. Pros The software is easy to set up and install, and the admin interface is fairly straight forward. They support MFA out of the box and that's essential for an antivirus software. I also appreciate the ability to organize the computers into sub folders that represent my organizations structure. You can apply security policies by folder grouping and this makes it easy to target more exposed groups like customer service or traveling employees with more aggressive security policies. Finally, reports and notifications can be set up to be sent by email which is essential for when infections occur. Cons The client tends to get confused somewhat frequently. If an employee travels and connects to many different networks the admin console will sometimes show duplicates of that same client and thusly take up 2 licenses. These clones are easy enough to delete, but it's still annoying. The scanning tools are fine for routine scans, but for customer scans you must specify a target on the system. For OS X this is often the root directory for me, and for Windows it's %Win\_Dir%. I'd prefer just a "scan the whole machine" checkbox rather than playing around with this. Especially considering I usually do a custom scan when something is going wrong. Each separate admin has their own separate "console" and they have to set it up on their own. This is frustrating when you have more than one admin and each one has to customize and set up their own reports, dashboards, etc. It's also confusing that each admin only sees their own tasks. I can't see what my colleague has issued for scans recently and so I might scan or update the same machine twice for no reason. Generally, being able to see what work a colleague has done, especially in addressing a crisis, is very helpful. They have a patch management "plugin", but it's strictly for Windows. I have a dual OS environment so I am forced to look elsewhere and would prefer a singular endpoint management solution that encompasses patch management and antivirus. Review Source kharisma R. Internet Marketer Internet Used the software for: 1-2 years ### "Lightweight, Intuitive UI, Fast dan Mostly accurate to detecting threat" February 11, 2022 5.0 Very helpful and my laptop is not burdened with its performance. All my internet activity becomes very safe because if I make an unsecured connection with a certain site I can see why bitdefender is making this notification. Pros ease of use, complete features and the ability to overcome threats in a fast time and almost one hundred percent accurate Cons The vpn bonus given for total security is useless. Because it only provides connection data of 200mb per day Review Source Lawrent M. Owner Education Management Used the software for: Less than 6 months ### "Bitdefender GravityZone is a good cloud-based antivirus solution for medium and large businesses." November 13, 2022 5.0 Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much experience with computers or antivirus programs in general. Pros The GravityZone interface is easy to use and cloud based. It's real time, so you can see what’s happening with your system at any moment of the day. The firewall administration tool is also simple to navigate and user friendly, which makes it easy to set up new rules or change existing ones.GravityZone is a cloud-based solution, which means it can be used with any internet connection. It doesn't require installation on your devices or computers, but instead just needs to be downloaded and installed on the router you want to protect. While this may sound like an inconvenience, it's actually quite convenient because it protects all devices connected to your network--even those that lack features like antivirus software or malware protection built into their operating systems.GravityZone is also a real-time malware protection solution. This means it will actively monitor all traffic coming through your ISP and block anything that looks suspicious before its able to affect your device or computer. You'll still need anti-virus software installed for more serious threats (like viruses), but GravityZone will keep hackers out of the way so they don't have time to do any damage! Cons Overall, GravityZone is a good product. It's easy to use, and the cloud-based technology helps keep your computer safe. The only downside is that it is very expensive for a small business. Review Source Margaret W. Freelancer-Blogger-Copywrite-Editing-Proofreading Used the software for: 2+ years ### "Our IT Developers said we needed to change over to this..." February 27, 2018 5.0 Fewer spams and no more virus threats! Pros When our IT gurus said we should change our malware/anti-virus software AGAIN, they said this should be the last change, hopefully . They told us that with the sophistication of viruses and malware out there, our current software wasn't adequate enough to keep us protected. They also told us that Bitdefender has one of the highest rankings when it comes to providing the best protection against ransomware and hackers. From my POV, I can honestly vouch for the fact that the number of junk, spam and unsolicited email have been greatly reduced...and that makes me very happy. I don't have time to read the legit emails let alone take the time to clean out my mailbox...especially the spams! Cons Backup services or mobile protection are not included with Bitdefender Internet Security. However, both of these features are available with Bitdefender Total Security at a higher price. Review Source Andrigo F. Support Analist Information Technology and Services Used the software for: 1-2 years ### "Strongest anti virus available on market" July 2, 2019 5.0 My overall experience with bitdefender is very good, it's a reliable protection solution. Pros Bitdefender always proved me to be a very reliable solution for endpoint protection. It is simple to implement, easy to configure and there's no need of dedicated server for managing your policies and things like that. Also, you can configure various different types of policies and apply each one on a group of machines. So, you can adjust the configurations to match the needs of your environment. Currently, all of our customers run Bitdefender as they primary protection solution. Cons Bitdefender try to block everything they think it's malicious, and sometimes it causes trouble by blocking false-positives. I don't really know if this is a downside, but annoys frequently Review Source Everton V. Support Analyst Computer Networking Used the software for: 2+ years ### "The safest and lightest antivirus tool" June 10, 2019 5.0 For more than two years I have implemented Bitdefender as a protection tool, in all this time it has never been a problem or there was some flaw with the tool. Pros Bitdefender is the best antivirus option I've ever implemented. Besides being simple to install and configure, it is very lightweight. All policy settings are very useful. The way the tool is managed is great, it does not require a central server in the client environment, everything is managed in the cloud Cons There is nothing that makes the tool gain negative points. It has always been very well on all tests, including protecting against ransoware attacks. In an environment that has firewall and proxy, you must release the update addresses, it is a bit more work. Review Source VR Verified Reviewer Science Teacher Education Management Used the software for: 2+ years ### "Excellence software for anti-viruses" December 26, 2018 4.0 Pros Bit defender is a virus guard which helps to protect the computers from number of viruses that attacks the computers. It protects the computer not only from viruses but it also protects the computers from spyware and phishing scams too. One of the main advantages of bit defender is while the defender is running it does not make the computer slow. Bit defender runs as a background process so it does not affect the cpu or the memory. That’s why running bit defender does not cause slowness in computer . Bit defender has the capability of scanning all the web sites and emails that a user may use. It reduces the chance of virus attacks. It is easy to install bit defender .All you have to do is just follow the instructions given. Users does not need expertise to do all these. It supports most of the platforms like Linux, mac and windows. Cons One of the main disadvantages of bit defender is sometimes it does not work well in long terms. Review Source lL lynn L. admin Real Estate Used the software for: 2+ years ### "No worries with Bitdefender" October 31, 2019 5.0 We tried a few other programs and when we switches to bitdefender noticed an improvement in the performance of the PC along and they dont constantly bombard you with offers to upgrade or add on services, which is a plus! Pros Bid defender is a great anti-virus program that doesn't overly bog down your PC, like many other programs do. It auto updates and scans in the background for problems but doesn't slow down my system like some of the other programs I have used did. Cons There really aren't any cons to this program, it does what it says and seems to keep the computer working efficiently with out annoying pop ups. Alternatives considered [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) Review Source MK Marcin K. Endpoint Security Manager Computer Software Used the software for: 2+ years ### "Great Software" February 7, 2023 5.0 Pros Advanced local and cloud machine learning, behavioral analytics technologies, integrated SandBox, and device hardening Cons I cant find nothing so far. For last two years i didnt have any problems Alternatives considered [Comodo](https://www.capterra.com/p/10004350/COMODO/) Reason for choosing Bitdefender GravityZone Bitdefender was more affordable Review Source VR Verified Reviewer Writer E-Learning Used the software for: 2+ years ### "The best, least intrusive protection" February 13, 2019 5.0 Pros Bitdefender has very effective and comprehensive protection with a lot of appropriate automation, so that's the basic need, but what I like most about this software is that it is not intrusive, never slows me down or makes itself known except when there's a problem. Very well designed. Cons Compared with other software, I can't think of what I like least. It does its job well, secures the machines and any associated devices, and keeps itself well updated. No complaints, sorry! Review Source PJ Phil J. Director Restaurants Used the software for: 2+ years ### "A great antivirus and security package" January 18, 2022 5.0 Great overall security suite. Pros This suite has helped me for years to protect my PCs and mobile devices. It doesn't slow down the computer and detects and protects the computer very well. Frequent updates are provided and there are many additional features to protect and optimize your computer. Cons Sometimes the profile popups are a little annoying but it is also good to know that it is protecting you. Review Source Andre L. System Analyst Information Technology and Services Used the software for: 2+ years ### "Full business antivirus " July 6, 2021 5.0 With BITDefender I managed to minimize the amount of problems with the operating system and data loss, either by viruses or invasions. Pros With a very wide range of control and analysis tools, it is possible to manage websites, accesses, devices and many others. Cons Not necessarily a problem, but the access menu could be simpler, or allow you to use something like bookmarks. Review Source SS Szilard S. designer Design Used the software for: 1-2 years ### "the best antivirus" January 4, 2020 5.0 Pros I read a lot about the best virus writer in the world. I've been looking at tests and been using this virus scanner for 2 years! First I used a smaller paid package, and I was very satisfied with it. I just switched. I'm using Total Security. I really like that they have already thought of everything in this product. Webcam, microphone protection! Secure passwords. I would never replace this virus writer! Because it offers more than other products. Check my computer daily! Completely scan once a week for details! The network is protected by a firewall! Cons I use a number of free accessories, but I feel that the makers do not place much emphasis on these products. Eg Home Scenner. I would work on these to be perfect. Review Source Similar Products Featured