# ServiceLedger Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ServiceLedger Software - reviews, pricing plans, popular comparisons to other IT Service products and more. Source: https://www.capterra.com/p/5842/ServiceLedger/reviews --- # ServiceLedger Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ServiceLedger ## What is ServiceLedger? ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets. ## What is ServiceLedger used for? [IT Service](https://www.capterra.com/it-service-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1995 One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceLedger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.serviceledger.com&name=ServiceLedger) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceLedger 4.0 (8) VS. [4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews) Starting Price $1995 One Time Starting Price $120 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (8) Ease Of Use 4.9 (781) Value For Money 1.0 (1) Value For Money 5.0 (377) Customer Service 3.6 (8) Customer Service 5.0 (724) ## ServiceLedger alternatives [4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (68)](https://www.capterra.com/p/169880/Ai-Field-Management/reviews/) Starting price $21.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management Track, store, and access client contracts or licenses ServiceLedger 39 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Manage sending personnel and resources to a site as needed Convert paper files into digital images Digitally sign online documents Assign working shifts or tasks to employees based on their availability Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Automatically find mutually available meeting time slots across multiple calendars Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Managing inventories and tracking changes to hardware and software configurations Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Store information about leads or contacts and track, manage and nurture them throughout the sales process Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Swipe a credit card or manually process payments while with the customer in the field Generate quotes or estimates for customers Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Allocate and manage resources, such as employees, equipment, facilities, and other assets Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Track, manage, or resolve user requests and IT incidents/issues Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 2.5 (2) 2.5 Based on 2 reviews ## Pricing Value for money 1.0 (1) Free Trial Basic $1,995 One Time Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (8) 3.6 Based on 8 reviews ## User reviews Overall rating 4.0 Based on 8 reviews Filter by rating 5(4) 4(2) 3(0) 2(2) 1(0) Mentioned topic Sorted by most recent Mas Idayu H. Information Technology Assistant Oil & Energy ### "Easy platform for scheduling and work order" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 2, 2022 Pros I can keep track of all of my clients on one platform and log my time and activities on each device. I appreciated the one-on-one video tutorial call with the support team that they set up for me to reacquaint myself with the software and its most significant advantages. Cons It's never easy to make the call to switch systems but to propel our company to a higher level, we required this component while preserving all the others. The sole drawback has been the time investment needed to install the new process fully. Switched from [Skello](https://www.capterra.com/p/179936/Skello/) [Skedulo](https://www.capterra.com/p/155832/Skedulo/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE Cheri E. Business Manager Mechanical or Industrial Engineering ### "Not worth it" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 9, 2019 This system is incorrect a lot of the time, we find it takes years to resolve small issues that shouldn't be issues, support team refuses to respond to females, in four years I have never received a response from their team and only receive a response after I have a man contact them, the sexist attitude is not appreciated or well received, it's actually very disgusting and disturbing to see take place in a professional setting in the year 2019. Pros The software has a mobile app that technicians can use to enter time entries. Cons Not capable of keeping accurate records Extremely time consuming for the administrator as EVERYTHING needs to be manually checked ALWAYS Zero customer service Very long wait times for required updates and fixes No response to complaints or concerns..... ever. Reasons for choosing ServiceLedger The system seemed to have some flexibility with regards to setting up and seemed user friendly, we were wrong... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG jaime g. president ### "great software needs better customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 9, 2014 I have been using this software for almost a year. It was customed to my businesz. Initial support was very good but later it became a hastle. The IT response is quick but the sales response is horrible! I have requested customization multiple times, this is something i am more than willing to pay for. I got tired of requesting quotes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tammy K. COO ### "Great Product & Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 31, 2014 Our business is in-home furniture repair. Over the last couple years, we have grown exponentially and needed service management software that would grow with us. We outgrew our previous Access-based program. We did a tremendous amount of research before deciding to go with ServiceLedger. We implemented the program on 11/11/13 and have been very happy with the support staff and the program in general. We had to do some customizing to fit our business, but they have been right there with us. We would highly recommend ServiceLedger. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ kathy j. president ### "don't know about hvac but GREAT tracking landscaping hours." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 20, 2011 A+ Was trying to do it in excel. This is easier and a VAST improvement. Pros relatively inexpensive, easy to use, feature rich. We have a recent version. Perhaps earlier versions were less easy to use. Cons would love a version in Spanish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Blake E. owner ### "We have it. We love it. Saves us time and money." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 20, 2011 A software package that is very much worth the price and allows us to track technician time for accurate billing. I would buy it again. Tried Wintac before for my company but Service Ledger software is MUCH better and has a better user interface. Pros Totally easy to implement. Didn't take much of my time as an owner. Inexpensive but does all we need it to. Software support is excellent. Cons Wish it was free. :-) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jeff S. pres ### "service ledger not so good for hvac industry" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 25, 2011 Would not recomend this product. Pros this software has a lot of features for a fair price. Cons used serv ledger for 18 months and this is my opinion. - Does not work well for hvac application as far as field installed equipment and zones records etc.. Problems come up and require a lot of IT assistance which is expensive. Seems like it is not fully developed yet and many features that were to be done soon never got done. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Debbie O. Admin ### "Service Ledger is a Powerful tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 10, 2010 Very much so! Service Ledger is an asset to our company! Pros Very user friendly! Easy to use and very comprehensive Cons None listed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)