# Meridian LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Meridian LMS the right Learning Management System solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/58508/Meridian-Global-LMS/reviews --- Meridian LMS 4.2 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Meridian LMS Ease of use 4.2 Customer Service 4.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Engineer 1 Civil Engineering Used the software for: 6-12 months ### "Training made easy" January 7, 2023 5.0 Overall, I would recommend companies to adopt using Meridian. It's great to have all of my training courses in one place. Pros Meridian was very easy to use. Training sessions is very easy to track especially with progress. Best part of using Meridian is the UI. It shows me which courses are needed to take and the courses are very easy to follow along yet very imforative. Cons Sometimes, the website glitches a little. After completing courses, there were one or two times where I had to refresh to see that I completed it. Other then that, it's very simple to use. Review Source MC Marguerite C. Director, Continuing Education Non-Profit Organization Management Used the software for: 2+ years ### "What customizations in your new LMS? Choose Meridian." February 11, 2021 4.0 I have been working with the Meridian team for over three years and they have become true partners. I have a dedicated team working on my account who are bright, responsive, and helpful. When we had challenges, they pulled out all of the stops to get through them and meet our deadline. Pros When looking for an enterprise LMS solution, we knew we needed to integrate five of our systems with the LMS and wanted unique customizations so the LMS would meet our needs. Meridian provided that ability to make it our own. Cons I would like to see some improvements in some of the key functionality for us like reporting and surveys/assessments. I would also like to see the system coded in such a way that we could open up a section of it and edit it. For example, when doing the upgrade, we will have to upgrade as a big bang instead of updating the course upload code, then the certificate code, then the survey/assessment code, etc. By having the ability to update one section independently from the others, it would reduce risk that some other area will be inadvertently affected when updates are made. Alternatives considered [Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Reason for choosing Meridian LMS The flexibility to customize. Review Source GL Gary L. Training Manager Mining & Metals Used the software for: 2+ years ### "Poor Customer Service" April 30, 2021 2.0 Initially, we were misled by the promised LMS capabilities and features. It went downhill from there. It requires much manual data entry for us to update from payroll. It is not logical or user friendly. The customer service and technical support were always marginal at best, but have recently gone downhill to the point of being totally unacceptable. It is difficult to reach anyone or get a timely response. It seems that they have recently lost many employees (voluntary or involuntary is uncertain) and those who remain are either unqualified or apathetic about customer service. Pros I don't know; no frame of reference. It has some basic features and functionalities that are somewhat useful. Cons Limited reporting options; is not compatible with our payroll; is not intuitive (needlessly complex and confusing) Reason for choosing Meridian LMS We were sold a bill of goods by a disingenuous sales representative. Review Source JB Jill B. Continuing Education Platform Manager E-Learning Used the software for: 2+ years ### "Highly customizable solution" February 11, 2021 5.0 Working with the teams at Meridian is very positive. They are very responsive and I feel we are all a team with our LMS. Pros Given our many integration needs, Meridian made it possible to customize the solution to meet our complex needs. We serve both individuals and institutions, so the needs are varied. Cons With customizations we've included, upgrades do need to take those into account. Also the version my company is on, course evaluation is either on or off--not optional. Reason for choosing Meridian LMS The ability to integrate and customize truly drove the decision to go with Meridian. Review Source LF Leslie F. e-Learning Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Meridian LMS" February 11, 2021 5.0 It's a positive experience, for both us and our learners. Pros Meridian is easy to use, reliable and integrates well with our AMS. As Meridian is partnered with DominKnow, we benefit on the content development side as well. Their project implementation team is stellar as well and helps us when we need customizations to the software. Cons The search could be improved, and the customer support is getting better. Review Source AM Adam M. Program Manager Medical Devices Used the software for: 2+ years ### "Great Product" December 26, 2020 5.0 Pros The account team and project managers are such a pleasure to work with. Cons At times, the system does not work as expected. I've notice recently the breadcrumbs under the create tests tab has been malfunctioning. Review Source Brian D. Financial Analyst Accounting Used the software for: 1-2 years ### "We use this LMS system and it's been great!" April 16, 2018 5.0 Pros We use this LMS system with our customers and internally to manage training with our customers on our own software and it's been very helpful. Cons It can be a bit pricey for an LMS system but it's the one we chose and it has worked really well for us so we've kept the subscription. Review Source Response from Meridian Knowledge Solutions February 6, 2019 Thanks for the review Brian! FH Frank H. Senior Associate Used the software for: 2+ years ### "Outdated and Cumbersome" February 19, 2018 2.0 Pros The Meridian Global LMS has a very powerful and flexible ad hoc reporting module that allows us to build complex reports to track our user engagement and learning experience. Cons The software as a whole is very outdated and does not support newer features such as xAPI. It is also very difficult to configure and is not the easiest software to learn or teach. Review Source MS Megan S. Used the software for: ### "Great for large management and companies" June 3, 2015 5.0 In all honesty I didn't actually use the product. However, my small organization contacted them for a demo and the sales guy called immediately and talked to me about our needs. He was honest and said that Meridian was more than we wanted in an LMS but then he spent a good 30 minutes on the phone with me looking up other companies on line that would be better for us and talked me through all aspects of LMS and cost of using them. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.