Office.com

Office 365


4.5 / 5
3329 reviews


Average Ratings

3329 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Office.com
  • www.office.com
  • Founded 1998
  • United States

About Office 365

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.


Office 365 Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Analytics
  • Audit Trail
  • Calculators
  • Charting
  • Multi-User Collaboration
  • Templates

Office 365 Reviews Recently Reviewed!


Capterra loader

MICROSOFT OFFICE INDISCUTIBLE LEADER

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With nearly 25 years in the Windows universe, despite the fact that there are free Office software alternatives, Microsoft Office continues to be the most widely used on a global scale among users and customers, whether at the corporate or personal level, none of these tools has arrived. to pose a threat to the reign of Microsoft Office, The Redmond company now offering services for the Microsoft cloud based on a subscription model, with desktop applications for Windows that include Word, Power Point, Excel, Outlook and Access, and One of its innovations is that they allow the collaborative edition of documents and teamwork, this is a great step from the suite to a set of applications where tablets and smartphones with iOS and Android operating systems can access these documents through web applications that Microsoft has released so that users can temporarily use a document of the classic tools of Off ice: Word, Excel and Power Point, boosting productivity in an increasingly connected and prepared environment for modern work and collaboration online and in a team within a company or personal level.

Cons: In a Microsoft Office administrative installation, more disk space is used on the server, the amount of disk space required on the server ranges between 100 and 325 MB or more, depending on the version of Microsoft Office, if other programs use your server network or if you use it to store data files, it is possible that the server does not have enough disk space, however, this problem is more due to the limited storage of the PCs than the program itself, what it does have is a cost per license very high, apart from that I find no disadvantages that subtract points in favor of Microsoft Office

Overall: In the case of Office 365 Profitability, which allows to optimize the efficiency and productivity of the organization due to the control and ease of management allowing any person with access to share information from any place or device, thanks to the cloud "we work from anywhere" and "Team work" regardless of time zones

Capterra loader

Pretty good software with some unfortunate weak spots

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The basic functionality is quite good. It essentially does what it's supposed to do: It allows you to chat with team members. The direct chat option is pretty straightforward. The option of creating different teams (hence the name) to structure the group chats is quite conventient, because it adds another layer, making it three: Teams, channels, threads (within channels).

Notifications are pretty reliable, mentions and activities in channels you follow are logged into an activity feed, which is quite useful.

The part where Teams really shines though is the option to add other functions to a channel. The Wiki can be nice, although using it is sometimes a bit counter-intuitive. What's really helpful is the Planner, because it allows you to include kanban-like views of tasks (or other things). We actually use it less for tasks and more for ideas and backlogs of things for the entire team to review.

Cons: One thing that bugs me is an issue that also came up with Slack: You sometimes miss notifications because, when you open the app, you automatically jump into the last channel (or chat) you where when closing it. When you actually want to go to some other place, you might leave the channel, leaving all notifications marked as "read" - but you might not even have noticed there was something new in them! I don't know how to solve this, I only know that it can be a problem.

The real downside of Teams is, for me at least, the very limited possibility of your notifications. You can essentially turn them on or off for mentions, channels you follow, and chats. There are some other options, but they are all of the "all-or-nothing" type. I either get notifications (and therefore push notifications on my smartphone) for all mentions, or for none of them. Here, Slack has a much better system.

The other thing is the mobile app. On Android, it's just not as reliable as it could be. Activating the "don't disturb" status, for example, does nothing. If I want to turn of push notifications, I need to that completely and manually. Sometimes, uploads don't work. And when I'm on the road, messages might not get through - but instead of sending them once I have a connection, it sits there with warning sign, waiting for me to resend it... kind of an archaic way of dealing with this issue.

Overall: We use it as an all-around communication software, and overall it works quite well (despite the minor hiccups described above). Thanks to wikis and planners we can even include some other elements of our collaboration structure in Teams, enabling us to get by with only two software systems: Teams for communications and Scoro for task and project management as well as CRM and billing.

Capterra loader

Office 365 toolkit for everyday work management.

Sep 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 is a very complete software package to be installed on computer equipment. These programs are well known, and daily use of the PC such as Word, PowerPoint, Excel, OneDrive, Outlook, Publisher, Access, Skype, among others. And to install it is only necessary to have a subscription, in most cases when you buy a computer you install Windows and automatically the Office, so it is the most widely used package, and allows you to share information handled through the different tools that it brings with other people, although they have different versions. Effectively the applications that this service brings are the best ones to create, save, and share with other users through the network different types of files, with different applications. And it even allows applications to be combined

Cons: Since I use a PC, they have had Office installed in their versions for the particular time, and used all the programs it brings and so far I have not had problems of the program that caused me any particular circumstance that reflects some flaw of the applications. Sometimes I have strained viruses that are causing the failures, and I have even deleted files from Office programs, but these are not problems of the package, comes from using the Internet, or placing on PC artifacts such as PENDRIVES and others, infected.

Overall: Office 365, brings programs such as Word that allows me to transcribe work of promotion, research, among others, like receiving files from my students mounted on this tool. Another program that used a lot is PowerPoint, which helps me to make presentations of my classes, in a practical, interactive, with as many tools to make knowledge more effective, also for the presentation of research at events academics; Another program is the Excell that I use to design budget calculations, note control, tables and graphs with results data, among many other things. In addition to these, which are the most used, I also use the OneDrive that allows me to store information from different management sources in the cloud. The other tools I have also used, not so frequently but it has also allowed me to achieve what I need at certain times. Actually the Office 365 is a necessary tool, and important in the daily life of my work as a teacher and researcher.

A complete set of extremely useful programs for work or home

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I will mention a few of these programs to make a reference:

WORD offers probably the largest selection of font types on text managing apps. The panel control at the top (Ribbon) is very intuitive and consistent with all MS office tools, you get familiar with it quickly, and also adding numbering, bullets, or other visual helps to improve your document's look is really easy, just highlight the paragraph you are working on, right-click on it and a mini-toolbar will appear so you can select what you need to edit, format, or add. In case of any grammar or typing errors are made, the program has a "real-time" spelling check that suggests spelling and grammar corrections, so your work can have the quality you need.

EXCEL is my workhorse, I use it to create tables, make calculations, generate graphs, and also make small programing routines. You could even create your own mini-ERP with this app.

POWERPOINT is the data show presentation tool by excellence, you can download multiple templates on line, and interact with it by activating the highlighter and pen features to write on top of your presentation.

Cons: On WORD Sometimes placing inserted images into your text becomes a little tricky, but with a little practice they end up in the right spot.

On EXCEL I have experienced some lag between the time you move your cursor in the cells, and when it actually moves, I guess we may be working on-line without knowing it :)

Overall: Excel is what I use the most, and for me it is more than a spreadsheet creating tool, is a mathematical, drawing, statistical, and many more things tool.

Besides of using WORD as my document redaction tool to generate documentation for my projects, I also use it whenever I need to check a text redaction for written messages to be sent by e-mail or other text apps since I normally get better grammar suggestions with it.

The all encompassing software for business.

Sep 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is linked together under one family of software and it lets you do almost everything you need to do in an office seamlessly. Microsoft pretty much thought of everything from making sure your documents are backed up and protected (Onedrive), you can easily communicate (Outlook, Skype, Teams), and you can easily share with others and collaborate in real time (Teams, Sharepoint) all securely and relatively easily. Almost every task you want to accomplish can be done in several different included apps and it is all very intuitive. Anything you can't figure out is very easy to find answers to using the new search tool they incorporate into all the software.

Cons: Since everything is tied together, if you run into an issue or something doesn't work right, it could be catastrophic. This mainly pertains to the Onedrive feature that you rely on to make sure everything you worked on is backed up. If something goes wrong, which it has on a few occasions in my office, you could lose everything. My only other complaint is there are a lot of settings in different places that could affect how things work and sometimes you can't find the setting you need to change. One case is with the Outlook search function where it doesn't seem to want to search for older emails unless you select a specific date range but that doesn't help if you are looking for something very old and don't remember the date range.

Overall: I run into a few hiccups with Office 365 that have been major headaches but at the same time, it has made most of my work easier and more streamlined to do. When absolutely needed, customer support is extremely good at following through as long as it takes to resolve any problem. They definitely stand behind their product which is very important when selecting something that your entire business needs to rely on. When doing anything critical, be sure the software is doing exactly what you want and expect it to do and check however you can before going past a point of no return and you shouldn't have any trouble. One of the biggest benefits of the software is security and easy access when you need it but you could lose both if something wasn't set right or some glitch occurs so just always double check.

Capterra loader

Great product - can be used on multiple devices

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think Office365 is a wonderful combination of easy to use Microsoft products that are available both online and offline. Office365 is kept updated so you always have the latest and greatest versions. I love being able to utilize it on all my devices, including cross-platform (i.e. Windows and Mac). But probably my most favorite feature is the "Tell me" - Office365 has so many features I cannot possibly remember exactly how to perform some function, so I can search in the "Tell me" section for whatever I want to do and I am presented with the information I need. I appreciate the fact that I can get the "big 3" as I call them - Word, Excel, and PowerPoint - without having to purchase them individually which can be quite expensive for a home user. Office365 gives me the best of the software at an affordable price.

Cons: I've not had any major issues with the software. Every now and then it will get "hung up" but just closing and re-opening the document or program usually works to clear it.

Overall: I use the "big 3" as I refer to them, which is Word, Excel and PowerPoint. I use Excel every day as I learned how to utilize it as a time management system when I participated in a webinar given by the online university when I was working on my doctorate. I use Word for many home applications, but also utilize it for my position as an online adjunct professor - our university requires students to utilize Word for their assignments. I use PowerPoint each week to prepare information for the projection system at my church. It is a very easy way to disseminate information in a colorful, animated way before the worship service starts.

Capterra loader

There's Nothing Better

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 is the complete office productivity package, rich with features and continuously improved. You always have the latest versions of Word, PowerPoint, Excel, Outlook, OneNote, etc. You also get 1TB of personal storage through OneDrive, which allows you to share files with others, including control over editing and length of access. Depending on the tier that is purchased, you may also get access to SharePoint Online, which replaces the traditional "share drive" in an organization. You can work in the browser if you're accessing your instance from someone else's computer, or you can use the desktop versions on your own. The experience across platforms is seamless: use it on the desktop, tablet or smartphone...your files and apps are available to you wherever you go! And the rich collaboration available through Skype and Outlook is impressive. You track the availability of others; communicate in real time via voice, chat, or video; host an impromptu or scheduled web meeting, complete with screen sharing; and let Office 365 keep you updated no matter where you go or what device you are working from. You also get access to Microsoft Flow and PowerApps, which enable easy workflows and applications (again, the level of access varies by tier).

Cons: It's hard to keep up with the updates, which challenges documentation for users. So the continuous improvement is both a blessing and challenge, although by and large the changes do make the product better, so I'll take them.

Overall: Office 365 allows us to put our mail in the cloud, with all the functionality of Exchange server, but without the headaches and risk associated with an on-premises server. We are also synching our on-premises Active Directory (AD) with Azure AD, achieving single sign-on (SSO) for our users. Office 365 has SSO hooks for many other applications, such as WordPress and Smartsheet, allowing you to potentially achieve SSO with all your applications using Windows domain credentials. And with our files in the cloud, users no longer have to mess with VPN to access to local file shares when travelling or working remotely.

Need a Document? Need to put ANYTHING into report form? Need signs, banners whatever? OFFICE 365

Aug 18, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the most versatile program there for doing anything from making a document, creating signs for your business. Office 365 has so many products under one program that you won't need any other programs to create what you need to run your business. You have Word, Excel, powerpoint, onenote, and more... I love to use powerpoint for presentations. It's not only affective, but everyone pays attention when I use it vs. any other standard presentation... The best part? Everyone can use OFFICE 365. Kids use it in school, teachers use it, heck even fast food restaurants use OFFICE 365. I also like that they have a monthly plan that covers all of their programs... That way you always have the most up to date software and you don't have to worry about re downloading or buying new licenses. I don't think I will ever use another program.

Cons: The only thing about this program is that in order to use some of the features, you may need to read up on or ask a buddy how to work them. For example, excel is a GREAT program, you can take any data you have and make it into an easy to understand report, however, if you are not familiar with HOW to use excel, you will struggle. They even have college classes for it. Most of the programs, however, are super easy to learn how to use like word, and powerpoint Those programs you can just kind of play around with and figure out how to use them...

Overall: I use it for everything at work. I manage a small business and we use office every day. I actually have two office programs (word and excel) open on my computer right now as we speak... I really enjoy how simple and concise some of the programs are.

Microsoft Office is a Standard for Almost Everyone

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using the Microsoft Excel, Word, and PowerPoint for over 20 years now. I can't imagine my life without these essential pieces of software. I especially use Excel and PowerPoint on a daily basis with my job. Almost any office job you apply to will require or recommend that you know these.

Excel is one of the most useful tools for so many different tasks. I use it almost as a project management software to keep track of the progress of our construction jobs and what records have been sent by all of the sub-contractors. It is incredible what you can do with Excel if you learn how to use all of the formulas and functions built into it. Excel is pretty much a standard for other software to allow integration.

I used to give a lot of presentations in college and in my sales career. PowerPoint is very simple to learn and use for this. The ability to copy, paste, adjust and resize images is a very simple straightforward process within the program. I have set up some pretty intense animations within my slides as well. Once you learn how the animations work you can essentially animate your presentation.

I am using Microsoft Word right now typing up this review. I am unsure how anybody can go without using word in their lifetime. I am unaware of anything that even comes close to equivalent to Word. This is one of the most basic and fundamental software that everyone should know in life.

Cons: It is hard to say anything wrong with Microsoft Office. The only improvements that would be nice to see is price and a more advanced grammar system within Word. You can't really go without Microsoft office and it would be nice to see the price lowered and easier for everyone to have on their personal and professional computes. A more advanced grammar system in Word with be useful. It could be a feature you were able to turn on and off. I use Grammarly and I would stop using it if Word had something equivalent built in.

Capterra loader

organization and collaboration of work in a single tool

Jul 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the use of Microsoft Teams gave us the integration that we were lacking in order to integrate several solutions into one. the way of collaborative teamwork becomes a reality! In our company we have been using it for about 2 years and it has helped us to have a better control over the project's orientation.

You can organize each area in a team

Within each team you can have different channels

each channel is autonomous and has its space for chat (which is very complete with text format options)

each channel has an associated email address to receive mail and they are in the same panel as the chat.

You have availability to be each channel a site in Sharepoint Online to be able to assemble the library of documents for the documentation of each project or teamwork and can be accessed from teams or via web.

we can add wiki, onenote, etc. functionalities

complmenetos add on how to add a shortcut tab to Power BI, SP, MS Office, Planner, Jira, Open Agora, Youtube, VSTeamservices etc. which allows us to access any of these tools and more from the same channel.

It has a direct Chat integrated with Skype For Business and allows you to have 1 to 1 - 1 to n and make calls and conferences.

when creating the team, it has an associated agenda and you can conduct meetings via Skype for business without needing to use the Skype Forbusinees application.

adicioanla has notifications, file repository for each chat, I really recommend it as a functional tool for teamwork.

Cons: that the conversations when it happens a lot of time to have had them, the files and notes exchanged disappears from the panel, is one of the few things that would change him.

the mobile client is a bit unstable, I imagine it's a problem of being so new.

Overall: It is a software that is easy to handle and helps teamwork to flow faster and more efficiently.

Capterra loader

Fantastic Software for Internal and External Collaboration

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Seamless integration across O365, high quality voice and video chat, sitting on Sharepoint Online base, location for collaborating on online or onpremise Office documents, ongoing updates to user-interface and extras, some customization functionality, dedicated email address for each team channel, integration of non-office365 products, the addition of the "files" icon along the side to see recently used files, "mark unread" function for alerts and messages, tabs to either supported integrations or just a simple website, an ever-growing list of "connectors", app/bot/tab/connector/messaging/analytics/devloper/eduction/human resources/productivity/project management/sales ands upport/social fun, etc. integrations, automatic updates, a browser version at teams.microsoft.com, great integration with Microsoft Planner but confusing if you create a plan in tasks.microsoft.com but then can't see it in Teams, the Microsoft Store is provided more and more useful apps (as many weren't that way over the last 12 months), guest access is fantastic because now external partners that don't have office 365 accounts have limited access to collaboration but I'd like to see it opened up more so that they have membership level permissions, online files are great and it would be fantastic to add version permission as well.

Cons: One can only see 7 days in advance within the calendar, some "meet in teams" calendar aspects clear out randomly, uploaded icons for teams regularly go blank, the website tab is picky sometimes and will disallow long urls forcing to use url shortening services, confusing difference between owner and member (the difference should be noted right within teams so that one doesn't have to find it in a horrible support.microsoft.com website, when a team is created and the name is changed there is no way to rename the corresponding office 365 group and sharepoint online site url, chats that happen in a video call between you and a person don't automatically replicate within the regular private chat feature, tabs need more options and integrations - especially with the rest of the microsoft product lines ... at least give us teams integration to all microsoft products, no calendar (meetings) search function (which is also missing from the iOS version of Outlook, do not disturb automatically shows up even if you're not actually in a video/audio chat - just because it shows up in the calendar because it wasn't cancelled, auto boot when you log out or quit the software (I just want it to automatically boot up on computer bootup not every time I logout or quit the program, "saved" aspects are now in the settings instead of in the purple ribbon along the right (PC), for some reason I seem to log in to office 365 for too many times during the day, current bots aren't very intuitive.

Capterra loader

A Simple-yet-Feature Rich Program That Ties All of Microsoft Office into 1 Cohesive Whole

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft Teams has been extremely fundamental in bringing our company together and breaking down silos between different departments.

Microsoft Teams essentially allows you to organize and manage different projects while still keeping it collaborative and manageable by everyone involved. A team can be created and each person is given either 'Owner' capabilities or 'Member' capabilities depending on how much access they need. A team can then be broken down into channels which has been the backbone for our company.

Each channel allows for simple file management, collaborative updates on any Microsoft Office product, easy chat and conversation, and tagging to assign different tasks to people. Where as previously, everything needed to be sent via email, Microsoft Teams allows everything to update dynamically, removing the middle man. This is the number 1 benefit to Microsoft Teams: the ability to collaborate in real time.

While I could go on listing the many features included (phone, meetings, assignments, planner, and app integration being just a few), the power of Microsoft Teams comes into being able to tie everything together into 1 program.

Cons: While certainly useful, Microsoft Teams is relatively new. Sometimes, it will log you out accidentally, or a file cannot be edited even though everyone has closed out of it, or your access to files changes randomly and can only be fixed by restarting the program. As Microsoft continues debugging, this will hopefully improve, but there is still a ways to go.

Furthermore, some features are certainly lacking. Comments cannot be edited. Team or channel templates do not exist yet. Skype for Business is not yet completely integrated. Little things that you would expect to be standard have not been created as it is still a relatively new program. While certainly useful, its usefulness will increase as more updates roll out.

Overall: Microsoft Teams provides a way by which any company can more easily create a system to increase collaboration and real time updates. It has destroyed the middle man called email and increased productivity 100 fold.

Capterra loader

Thanks to office 365 we were able to integrate our work efforts achieving greater productivity

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: in my personal experience office 365 has been satisfactory, i work in a University. The nature of my organization requires continuous and constant contact with a multitude of multidisciplinary teams.

As all organizations, saving is fundamental to provide more resources. Effective communication, immediacy in the access to information and teamwork are fundamental keys to perform our work. Office 365 has allowed us to build an efficient work platform. With a single annual payment we are entitled to a business license that allows us to access office 365 in all the computers of the organization.

We have been able to structure all office 365 services in a shared way. For example we have an institutional email through the Exchange Online tool, likewise we support all our documentation in Onedrive, the office cloud that provides us with up to a terabyte of space. In terms of communications we have business Skype, which allows us to hold video conferences, online meetings and shared remote access to desktops from PC to PC.

However, what I consider to be a great of office 365 is the online sharepoint tool. which allows us to create sites to share files and large documents between colleagues. We have used it as a kind of digital repository for all our shared data.

Through office 365 we were able to articulate our work efforts. it facilitates us to keep track of projects, keep communication in real time as well as a backup of everything we are doing and sharing.

Cons: In my personal experience office 365 has been so satisfactory that I have nothing to object to. I can only say thank you microsoft.

Overall: Do not hesitate to implement it in your business. Office 365 a single software, 365 reasons to use it.

I use Office 365 (Outlook, PowerPoint, Word, and Excel) multiple times daily

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: For the price Office 365 is a complete no-brainer for me. I leave Outlook open all day/night on my laptop, usually have at least one Word doc open all the time, and constantly use excel (I'm a CPA). I've been using PowerPoint more lately as I've been creating presentations. The software included is well worth the price. Additionally, and I didn't think this was a bid deal when I first purchased, I can have this software on up to 5 machines! This initially wasn't a selling point for me, but this is so useful for me as I have a couple of computers and it's nice to use the same software on each machine.

Cons: Updates can be a drag. I get that updates are needed for the software to run smoothly, etc. But most of the time the update notification comes up when I'm busy working and have word, excel, and outlook open. I'm not sure of a solution, but just thought I'd mention it here. I appreciate improvements to the software, just wish there was an easier, less intrusive way to notify and then update the software.

Overall: As an accountant I rely on excel for so many tasks and it's nice to be able to create professional looking spreadsheets with easy and complicated formulas. It allows me to dial in budgets and projections with minimal effort. Outlook has allowed me to streamline and organize my emails and appointments with minimal effort. Word and PowerPoint have really assisted me with my video training courses and presentations. From writing technical accounting scripts to creating attractive PowerPoint slides for my training videos, I find that Office 365 has improved my productivity and increased the professionalism in my creations.

We have been using office 365 education for our school in the past 4 years and we are very satisfied

May 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You get office online (word, excel, powerpoint, outlook, onenote, etc) which is great since you can access it from any device at any time. is not taking too much resources and it has most necessary features.

is easy to share documents and you can see the history (who has changed something, when and what). also you can go back.

there are a lot of unique features such as onenote for class, planner and forms that helps us a lot.

it has a very powerful and friendly interface for user and admin

the mobile admin application is great

you can share things with non office 365 users.

is very secure

there is always something new to come

few months ago we had a presentation from microsoft here in Cyprus. and i told them that there are two features that they could make their product better. a couple of months later they have implemented the one. they are open to new ideas, and they can respond

Cons: there are a lot of changes something that makes things difficult. for example one of my users made a critical error yesterday (he shared a confidential folder with everybody) an he got panic because he couldnt find where the stop sharing option is from the new interface. we had to switch back to the classic view to find the mistake.

the mobile admin application which is great perhaps it can be expand to add additional tools. is very handy and practical.

i think that there is a tool for online appointments which is only available to the premium business clients. i think that this is a small tool and that it should be made available to the standard and school users as well

Overall: everything is online and offline.

easy to deploy

easy to learn

there are new features constantly

is free for education

lots of nice tools such as intranet

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Made IT life easier

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Being a small IT team, we don't have a huge team to tackle email. Email issues can be problematic and stressful. OWA can be a headache.

But, with office365, Microsoft takes care of everything for you!

Multiple plans to fit your need.

Decent support (though it's been getting a little worse with support lately).

No headache when setting up outlook/mobile devices

Has 2 step authentication!

Office app bundle online, and apps online are great. One, you get to stay up to date with the newest office. But two, the apps online itself are really close to the real program, for 75% of users, it would probably be more than enough.

Skype is a decent communication tool, has everything you need.

Comes with onedrive storage (cloud storage)

Backups are handled by them, so that takes more stress off.

All in all, for us (a smaller business), this move was the smartest, as email is extremely important today. You want some provider that guarantees uptime, security, and easability.

Cons: Support. So they recently took off email support. They also don't allow you to close tickets anymore. The people that call you can be too basic, they make you run through basic scripts they read on their screen (they dont know the problem, they just read what they are given). Eventually you get someone who knows what they are doing, but that can take some time.

Everything else is decent though, havent have major issues, no major down times, while support can be difficult, they eventually do get the problem solved. I'd definitely recommend if you are thinking about it.

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The Office suite that we all need to use, but with the benefits of the cloud.

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Office 365, I feel like Microsoft Office has caught up to modern technology in business. Office 365 installs quickly, offers a wide selection of tools, and integrates well across the product line. OneDrive has changed the way that I store important work file on my computer. Knowing there is an online backup is reassuring. Word, Excel, PowerPoint, and Outlook are what you expect, but with the subscription model you have the comfort of knowing you have the very latest version of each program as it is updated. The online portal also gives you access to the programs from remote locations, making working from home a breeze. I also like that Microsoft is using Office 365 as an umbrella of sorts for their business products. Seeing SharePoint, Dynamics 365, Teams, and Yammer in the same portal of Office gives the perception that they are all part of one product family.

Cons: By using portal.office.com, you can see a nice dashboard of all the 365 service/apps that you have access to. However, even if an admin has limited your use of an app, it still shows on the site. For example... Microsoft Teams seems like a great tool. However, to get full use out of it, you need to have a group created to form the team. If an admin had prohibited you from creating a group, you still see MS Teams even though you cant use its main functionality.

I have worked with both OneDrive as part of Office 365 and Google Apps for Business. Both storage solutions offered by Microsoft and Google sync great and are accessible through a desktop app, web browser, and mobile device. However, it is so much easier to share with Google Drive/Docs. We constantly run into permission issues with OneDrive sharing.

The obvious con is that Microsoft could make the Office suite better... always. I dont know if we will ever stop complaining about features and functions of Word, Excel and PowerPoint. However, they are the standard in business for now... Google Suite and some other tools are creeping in.

Overall: In the business world, there really is no alternative to Office 365 at this time. Google and other competitors are getting closer, but they still don't match the selection and power of Office 365.

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This software suite is aptly named - pretty much all of our clients use it. Microsoft is ubiquitous.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: O365 is the gold standard, right? Yes, there are other spreadsheet composition apps you can use but they're all compared to Excel. The measuring stick for how a word processor or document editor holds up is how similar it is to Word. PowerPoint is such an industry standard that people use it to describe a sequence of slides prepared for presentations even when the creator used a different piece of software. And so on.

Cons: Real talk - Cloud Tech Smart is principally an IT services provider for small businesses. Tier 1 help desk stuff is our bread and butter. So, if a client's Outlook is being weird or whatever, it's me who calls. Not them. And I have to say, Microsoft's customer support DOES eventually resolve every ticket I bring to them but they don't make it easy. First they want to make sure I am who I say I am. Clarifying that the person who originally purchased the license has outsourced his IT department to us is insufficient - sometimes I have to log in to their admin portal and send an email as whatshisname to tech support to tell them to trust me. After we get through all of that, the tech working on the issue insists on going back through the troubleshooting process starting from Step 1, no matter how much of that I've already done in the hope that I could resolve the issue without calling him in the first place.

Anyway. Like I said, I've never opened a ticket that couldn't be eventually closed with a desirable resolution. But I do know one client in particular (a lawyer) who wanted to litigate over a problem that took literally days to fix, was ultimately Microsoft's fault, and the solution for which was to just delete and reinstall the software, which is what I wanted to do in the first place but was explicitly told not to by the tech who took my ticket. So there is that.

Office 365 is awesome. That's really all I can say.

Sep 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 brings so many excellent features to "boring" productivity programs.

First, the syncing of files across machines, accounts, and cloud storage is brilliant. I can't believe we used to email files.

Second, the stability of programs is greatly improved. Office 365, as a subscription service, gives us constant updates, which is great for bug-fixes, feature improvements, and new capabilities.

Third, the integration into the Microsoft ecosystem is great. We already use Outlook and OneDrive, so now that we only have to pay a single price for all these services spiraled into one is great.

Fourth, look and feel. Office 365 looks so much better than it used to. Not only does our work look better, but on a daily basis we gripe much less than we used to about the ugly windows we stare at for hours.

Fifth and final, Office 365 is just so easy to manage. No more worries about compatibility issues after an upgrade. No more worries about onboarding new accounts, or even waiting for installation from the admin. It's just so easy now.

Cons: Office 365 has some glaring bugs that have just never been fixed. For example, if a file is synced to an off-site location (whether that be in the cloud, a network drive, etc), and the web connection gets interrupted or is not stable, there can be sync issues which lead to conflicting versions of the same file. This is an easy issue to avoid, but it has bitten us a few times.

Over all, the biggest con is just some ugly bugs that seem to endure.

Overall: Cheap, easy to manage, and capable office productivity software.

A great collection of tools that falls short for business

Jun 22, 2016
3/5
Overall

2 / 5
Ease of Use

4 / 5
Customer Support

3 / 5
Value for Money

Comments: Office365 has it all. Productivity apps like the Microsoft Office suite, Sharepoint, Delve, Sway, Email, Active Directory sync, etc. are what's included. Once downloaded and installed, the office suite works better than previous versions. The online version of the office suite works well, but is still lacking features of the desktop apps. It is similar to Google apps for business but looks like Microsoft Office. Delve is a super cool tool that allows users to see recent documents that they are their coworkers are using. The email system functions well and also works well in conjunction w/ Microsoft Outlook desktop app. My big gripe, as always, is Sharepoint. Even though Sharepoint has been improved with the updates to 2013 and then 2016, it still has many issues that Microsoft has not fixed, although they know about them. The 2 most common problems I have had with Sharepoint are disappearing files and OneDrive for Business desktop client errors. Randomly disappearing files is a horrible thing for a cloud storage service to do! I have seen at least 1 file disappear per month that I have been using Sharepoint and that's simply unacceptable. Especially since Microsoft is supposedly gearing their business towards business technology. Seeing as I work for a state funded organization that has a fixed income, there really isn't much of an option to switch from the service, because Office365 is the cheapest one that can be easily administered from off-site. Every 1-2 weeks I have to manually stop syncing sharepoint with my computer and resync it. This costs me about 2 hours of minimized productivity each time. I have also had 2 issues where the client simply failed for unknown reasons. The first time, Microsoft support forced me to reformat and reinstall everything, which again is a huge time waster. The second time resulted in 2 days of inconsistent access to sharepoint through he client, so I had to use the web interface. On the topic of the web interface... YOU CAN'T MOVE FILES IN THE WEB INTERFACE! The only way to do it is with a paid app that you add to Sharepoint, which still isn't that convenient. Additionally, the web view of Sharepoint is clunky and not easy to navigate back once you've made it somewhere in the file structure. The 2 stage recycle bin can also be a big space waster. If you manage a lot of documents you can end up with a loaded recycle bin and no free space. I can honestly go on and on about how much I like the concept of Sharepoint, and how bad it has always let me down.

Pros: Full of features that can meet just about anyone's needs at a fair price.

Cons: Sharepoint is still awful. Bottom line... explore your options for cloud storage thoroughly before making the choice to store your files w/ Microsoft Sharepoint.

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Microsoft Office Taken to a Whole New Level!

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have never had so much fun with office programs until my boss upgraded us to Office 365 from Office 2013. Imagine having all your office solutions installed in the cloud and being able to work from any where and with any device. You only need to ensure you have an internet connection and login details of your account. And incase you are worried about not being able to access internet all the time you need the application, you can have the app installed on your desktop/laptop. From my personal experience in my career, your documents and files are safer in the cloud than elsewhere.

The ability to collaborate on documents should be one of my most favorite things about Office 365. You can create a document, share with your others, and edit the same document in real time - it doesn't create different version of the same document. And In case you need to go back to an older version of a document, the app has the ability to create versions of documents.

Cons: The downside of Office 365 is that it requires some sort of learning curve before you start using it.In order for everyone to be able to welcome the new way of working, the employees need some training in order to incorporate and utilize most of the features that come with it. Otherwise it can be expensive for an organisation to acquire the app and fail to utilize most of its benefits.

Overall: Office 365 brings me the feeling of a modern and digital way of working. The real time collaboration on documents ability is something most organisations could benefit from. Since we started using Office 365 at work, we have managed to reduce sending file attachments and instead collaborate on documents. This makes our work way easier and simpler.

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Very limited issues except having to recreate Outlook profile with gSuite

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the option to have the company on a deferred update schedule. That has worked out very well for us. Updates very rarely break anything for us.

If you don't need official looking stuff all time and sharing documents with customers all of the time, gSuite and Google docs might work out fine. For us though, we had to have Office, and after we have that, bundling stuff started to save us money over our current providers. We switched from paying for Google email ontop of office to upgrading from ProPlus to E3. We would also save more if we dropped RingCentral and upgraded to include Skype for desk phones if we weren't grandfathered into a great deal. OneDrive included has turned out to be very useful. We changed all users' documents, pictures, favorites, etc locations to being in OneDrive so everything is backed up. We also create an admin account that shares files that replaces the file server we had. WIth the sync on demand option, users don't need to have a full copy of the 20GB share on each computer.

Cons: OneDrive's sync on demand feature doesn't work on servers, just user desktops. Share login between Microsoft websites, concurrent editing of Docs and sharing documents are much more of a hassle than Google's methods.

Overall: It's not worth it just for OneDrive, but if you need at least one other item too, it's a great deal, with great quality and extensive enterprise features.

Backing up user files by moving the location of documents, pictures, etc folders, which saved money.

Replacing file server with OneDrive file shares, which saved money

Bundling email and office products to save money

Great office productivity and Outlook is enjoyed by many employees with several email accounts.

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More Like "Office 7/11"

Aug 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The 365 suite defined an era of enterprise software. It paved the way. It's feature-rich, offering everything that every office in the world needs to be productive and cohesive. Microsoft has done a wonderful job finding ways that the different software can integrate together, making it easy to share, drag, and drop bits and pieces from one application into another. It's a classic, straight forward way to just get things done.

Cons: Why does this still cost money? Why are there multiple versions of it, instead of one always-up-to-date edition? I consistently struggle to find features Office 365 gives me that aren't available for free in other software solutions. If my work didn't pay for my Office 365 subscription, there is absolutely no way I would use it. My personal expectation is that if I'm paying for a service that I can otherwise get for free, that service had better be constantly offering innovative new features. Office 365 simply does not deliver on that expectation. It works, sure. But it doesn't drive--It follows. It feels like a dollar store alternative at a boutique price. I respect it for defining the standard, but it doesn't deliver value that demands payment over its competitors.

Overall: Usually you get what you pay for. Except with Office 365, where you pay for a Lexus but are end up getting dragged down the street in a rickshaw. It works, but it could and should work better. Branding leads to expectations. And when it's a Microsoft branded product, you expect something that's ahead of the competition. Office 365 just works. Just... Works...

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Making improvements

Sep 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For so long, we lived in a world dominated by Microsoft products. Microsoft comfortably enjoyed the massive lead on all other companies. However, we have entered a brave new world dominated by Google. I lived for so long in the Microsoft world, but in the past three years I have been shifting completely over to the G Suite platform (Drive, Docs, Sheets, Slides, Forms, etc.) like most of the world. And in this new age - Microsoft has become a big, old slow dinosaur going extinct. This background information is important for understanding my review of this product. With that in mind, here are the pros of Office 365:

1. They are making improvements to reclaim their position. Google is winning - more people are converting to Google than Microsoft, but Microsoft has realized this with Office 365 and they are striving to right the shift.

2. It is convenient if you previously inhabited an Office 365 world.

3. Works well across most operating platforms (Windows, OS X, i OS, Android, and browsers).

4. Instantaneously collaboration with PowerPoint and Word.

5. You can work anywhere.

6. A ridiculous amount of potential within each tool. Example - Word just offers a ton of features, more than any of the competitors.

Cons: In light of my transition to Google, when I look back to Office 365 here are the cons I see:

- It's just big and clunky, not as smooth operating as the G Suite platform

- Mobile versions aren't always reliable and they do not have all of the same abilities

- Most people really only use the basics that are provided, so over 50% of the features are just extra and in the way

Overall: Office 365 is a good option, maybe even a great option, if you haven't experienced the G Suite world. They functions are remarkable, the improvements are great, and the cloud-based collaboration opportunities are necessary.

Office 365: It's got EVERYTHING your small business or home office needs!

Sep 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There's a lot of pros with Office 365 ... what stands out to me as being what I like the most about it is that it's got EVERYTHING (and there's new features constantly coming out) I need to get the job done for personal, small business, or work: I can write a doc with word, insert a chart created with excel, then polish things off with a nice power point presentation all of which I can then email using outlook - all within Office 365.

Cons: What I like the least about Office 365 is that there's SO many apps and options and features to choose from aside from your "basic" apps like Word, Excel, etc ... that learning how all the different apps integrate / interact / communicate with each other can be quite daunting. Although there's plenty of FAQ's and help online within the Office 365 community - I've struggled a bit keeping up with the "best uses" for each app and often find myself underutilizing their potential because I haven't found one single source to go to for straight forward "how-to" info for the Office 365 apps.

Overall: I use Office 365 literally every single day. In addition to my own personal and business needs, I recommend Office 365 to all of my clients as well. Over the past couple years I've helped several small business streamline their various processes using Office 365; mostly this is done with a combination of Word, Excel, OneNote, PowerPoint, and OneDrive. Overall, there's no other or better solution that I've been able to find (especially for the price!) which will give me the power and functionality as will Office 365, and I highly recommend it.

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The best possible solution to all your needs

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Office 365 service offers access to all Office tools, at a very affordable price. From Word to Access, you can easily create documents and share them in different compatibility versions, while also having your personal Cloud storage to keep them safe. The interface in each program is extremely simple, neatly organized, and pleasant to look at. Each program has its own functionalities, which span from very simple tools (such as a template for formatting options) to highly customizable and complex options if you really want to push forward. The tool is also accessible for free for students and learning purposes. There also is the possibility to buy a single key for a single program, which means users will not be forced to pay for programs they do not need, although buying the entire bundle is probably cheaper. The suite is also available in Business and Personal formats, avoiding users to pay for an extra service that they might not need.

Cons: The only major issue I had with Office 365 is the Student version, which apparently is not available to users from each country, or even schools. I was asked to provide a School/University ID, which is not used in my school. Some users in particular countries might therefore have some problems. I personally had some troubles with Assistance being somewhat mediocre, but nothing major.

Overall: I subscribed to Office 365 after a long time using similar, but free, tools. Office finally gives me what I need: I started with PowerPoint for some school projects, then I moved to Word and Excel. I use some of the other tools from time to time, and this has proved to be particularly useful for work.

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The must have software now with a monthly bill!

May 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft sure has played the long game and have proven they play well. The current release of 365 is really an improvement over the standard desktop installation product. The ability to have an installed version with an online version that sync is very customer friendly and appreciated. The expansion of offerings helps add value to the standard tried and true word, excel and ppt. The Mac version is great and I actually like the version over their PC version. I have also used and really like the one drive component and find the file transfer and storage to be seamless.

Cons: Here are my few gripes about 365. First, I am not a fan of yet another monthly subscription and am beginning to phase out any software company that continues to use this model. I get that subs look good on the financial statements and show investors overall health and liquidity. However, by the time a user is done paying out on each item, well it is just too much. But I do not see them changing so it is what it is. Second, programs like Word have received some upgrades but overall word specifically feels tired. It is time for a refresh but then again, it is in a class of its own.

Overall: Cloud connectivity has really helped sync our office and our workflow. The document accessibility is a wondeful bemefit to 365 and one that has made a considerable difference. I have also enjoyed getting to use Sway and have found some neat ways to use this program. We now use it to present many of our policies and procedures.

Convenient cloud-based Office tools with constant improvements and new features.

Nov 30, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Most, if not all of their Office suite software available online with the option to install locally on your personal computer. It's very convenient to have your cloud-based documents available anywhere you go. If you have an internet connection and a web browser, you can get to work with your documents.

Constant improvements and rollouts are being made to the Office 365 experience, which continues to add value to your experience with the product.

Cons: There is constant improvement and change, and this can sometimes be concerning for certain products rolled out, as they will sometimes be retired, for reasons best known by the vendor. However, staple products like Excel and Word won't be disappearing, this is more of a concern for newer/lesser-known products, and it is unlikely that they will remove products without notice.

Another side-effect of constant improvements is user interfaces may change or be completely overhauled. When this happens, previously available features may not be included in the newer interfaces, or may be rolled out at a later time. This can be frustrating for users who are used to a certain interface.

Overall: Office 365, the way our campus is licensed for Microsoft products, began as a free benefit to offer faculty and students, kudos to Microsoft. Cloud-based storage for personal files makes it convenient to utilize Office 365 for home as well as work, while also providing cloud-based resiliency for files, instead of relying on multiple places to store files and software.

Office 365 - Can't Live Without It!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that my Office 365 automatically updates with the latest features and functions. It used to be when you bought the disc, you would have to purchase updates or purchase new versions. But now with the Office 365 it is always updated with the latest and greatest features available. I also like that they have automatic billing. I don't have to remember to pay my subscription. They handle it for me.

In regards to a specific product in Office 365, Excel is my go-to. Excel is used in my business and my personal life, and it keeps all my data and my client's data organized and useful for analysis. Excel rocks!

Cons: I don't have any specific complaints about Office 365 as a product. I have had an occasion or two trying to get support and the response time is slow.

Overall: As said, I am extremely pleased with Office 365. From a user standpoint, it is easy for beginners, but offers features and functions that can add challenge and depth to documents and presentation for advanced users. Excel is an amazing tool for data analysis, and I use the Outlook program to capture all the email, even from other email servers like Gmail. Word is my go-to for basic word processing, but also when I am creating fun stuff for events or for home.

As cheesy as it sounds, I don't know where I would be without Office 365. Certainly my business would not be functioning the way it does, but also my own personal creativity in my life would be impacted. I absolutely drink the Office 365 Kool Aid and would and do recommend it to others!

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Great collaboration tool for those with the right mindset

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: - Brings together many elements of Office 365 - skype, sharepoint, onenote, planner, BI etc

- Great potential for teamworking in many business task scenarios - project management, event management, planning, market research, product development, management information, client and competitor tracking, pitching for larger projects, and many more.

- Enables working with external stakeholders (consultants, suppliers, etc) within a secure environment (if properly configured)

- Empowers users (needs some oversight)

Cons: - Original versions buggy, but improving

- Rate of change/update/new features can be challenging for some users

- Unable to create tabs with http:// url

- Support can be slow to change to fixes/feature requests

- Needs careful management

Overall: Teams is potentially a great collaboration platform - for the right kind of organisation with well-trained, well-motivated people. Having collaboration tools doesn't make you a team player and if you don't have everyone on board there's little chance of Teams being a success.

If you do the prep and have management and user buy-in, decent training and a well-managed roll-out, Teams can be transformative. There is no better way to get people working together across different geographies, departments and organisations. Teams is a single place to hold conversations, meetings, documents and provide a platform for one-to-one and one-to-many communication - all within a secure space. Used properly, Teams can dramatically improve productivity, quickly get new/replacement members up to speed and the business gets much better visibility and control over project work.

Such a shame that most organisation don't get it, don't use it or don't even know it exists!

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Office 365 might be a little pricey, but it comes with a huge array of software and cloud support.

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Office 365 comes as a necessary (and quite mandatory) acquisition if you are a professional or a student user of Microsoft Windows. This monthly paid licence can save you a lot of compatibility issues regarding word and number processing, presentation tool features and online and cloud support as well. Even if the price might come to some (including me) a little too high for today's demands and options, the money could be ultimately worth it if we really consider all of the available features that Microsoft has to offer, from doing texts in word and having the chance of making them online pdf versions, or creating satisfying (quite outdated though) presentations in power point, having the chance of looking for some other online templates out there, there is really anything dramatically negative to say about this option, of course a lot of people are going to tap this monopolistic business handling from Microsoft a bit arbitrary, since you really have no other choice if you are trying to use Microsoft software any time or any place, in the end the company tres its best to give customers a pleasant feeling of capabilities and opportunity.

Cons: Buying the licence for the whole family, in my opinion is a little bit unaffordable for people who need to pay for other necessary software (Windows, for example). When it comes to my cellphone, the app keeps asking me to sign in, basically every time I am getting into any of the apps, this can bot a tiresome and annoyingly frustrating experience.

Overall: Having the chance of using all of the Office Apps with one licence it seems like a logical idea, even if it comes at a very unreasonable price.

Excellent business software and a great value for nonprofits

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: There is very tight integration between each part of the software suite, especially when leveraging OneDrive, SharePoint and Microsoft Teams. For our office, it really engaged us in a new collaborative workflow on group projects. For example, our annual trustee retreat often requires us to work in tandem to produce presentations that happen over two days. With Office 365 that is now a breeze. Gone are the days where everyone is working in a silo and the master designer is trying to keep track of multiple people's changes as he tries to make it into a cohesive presentation. Now we can work collaboratively on the same document at the same time without getting in the designers way.

As mentioned above the pricing for nonprofits is incredible. If you have simple requirements it could even be free for your organization.

And, you get access to your files anywhere, anytime and any device if you leverage OneDrive and/or Sharepoint. It has been a great evolution for our business.

Cons: Like any large corporation support is sometimes great and sometimes you get someone that is not much help. But, eventually you get the answers you need. And, Microsoft forces patches now so if they break something in a release it might impact you. The good news is there are quick to fix issues identified by users.

G Suite and O365 - I have them both, and probably always will

Aug 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a freelance writer, I have a number of clients who want content submitted in Word, Excel or PowerPoint. I don't use Outlook much these days, but for personal needs and some clients, I couldn't do without Microsoft Office. I use G Suite too, and some clients are happy to use Google Docs and Drive, but every project is different. I also work with Microsoft partners from time to time, so that might influence my opinion some, but the mobile (Android) and desktop functions of O365 have come a long way since I started using the apps. Editing collaboratively in real time through OneDrive is a lot more like Docs than it was, and sharing from OneDrive has improved lately.

Cons: I've tried O365 apps on a Mac, and I far prefer the Windows version. I've become far too accustomed to the Windows/Office experience and commands and moved back to my comfort zone as soon as I could. My experiences with support a few years ago were not great, but I haven't had the need to contact them in quite awhile. I often grind my teeth during Windows updates, but they seem to take care of O365 updates at the same time. Apparently, they are working on the timing and interruptions that come with regular update cycles. Microsoft has changed a lot for the better in recent years under their leadership, and O365 is no exception.

Capterra loader

Office 365 software for world businesses

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 is a very good Microsoft product which can be useful online and offline. In my experience this is the best program for creating documents and signs for my work. Office 365 is an umbrella to many features such as word ,excel,PowerPoint one note and many more. I have used this program during my presentations in school and I have seen it being used in many other organizations. The best part of it is that you always receive notifications regarding the programs and software updates. I don't have to keep on downloading or acquire new licences to purchase. Office 365 is my perfect program.

Cons: In my opinion I don't find anything wrong with office 365. However the only recommendation is accessing better pricing and advanced grammar within the word. Most of the time notifications occur when I am probably occupied and this really causes distraction from the core assignment and would therefore recommend a better way of sending notifications on updating the software.

Overall: As a banker I rely highly on office 365 to execute most of my duties in the office in writing emails ,creating spreadsheets and executing complicated formulas. Outlook has really made my emailing easier .PowerPoint has been of great help when presenting and during video training sessions to my clients when passing out a message to them. I highly recommend office 365 since it has really improved my productivity .

The only way to go

Apr 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This would be easier if it was more specific. As a whole Office 365 has more value packed into it than any offering you can find anywhere in the cloud. Every business app you can imagine has some kind of equivalent representation in Office 365. Add to that the familiarity of those old Office apps we all have used for so long, and the seamless integration and ease of administration, and the more painless migration from on premise services you can think of and there you have Office 365. From a personal or home use view, I would say people need to try it. I was hesitant myself about moving from free offerings, like Outlook and gmail, but once you really use Exchange and see what a hosted email service can offer you will see the difference. Reliability, personalization, integration, and more. All of it easily accessed from one central location. It can be a bit technical at times, requiring a bit of prior knowledge of IT, but the help is available and easy to access. There are companies all over that specifically specialize in Office migration.

Pros: Having access to full versions of office software trhat integrate with the online offerings is worth the price by itself. Add in the dozen or so other apps from CRM to Analytics and you have unprecedented value. Easy migration from on premise to the cloud. The only reason you wouldn't want this is if you are already in the cloud and connected with Google offerings, it is the only competition, and that's fine as long you don't need to connect to anything that isn't Google's.

Cons: As said above it can feel like nothing here is new if you already use other services. It can be difficult to set up on your own and you may want to hire someone to help with that as you are dealing with Microsoft you have that notorious tech support ego to contend with.

Recommendations to other buyers: Just do it. You will not regret it. It beats everything else out there right now.

A great product, charging you for what you can find free elsewhere.

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I have grown up using Microsoft Office since elementary school. It has great functionality and is mostly user-friendly. It may take a while to learn the software, but it can be as simple or as complicated as you like.

Cons: Microsoft has decided to make this product subscription based. I don't mind paying once to have the software and then being able to use it as long as I want, but a subscription for this service seems unwiedly. Especially considering that there are a plethora of free alternatives available online, most of which have the exact same functionality as Microsoft Office as well as a team dedicated to customer support and product improvement.

Overall: From a young age, I have used this product. Recently, I used PowerPoint, Word and Excel for work at an insurance agency, freelance writing work, and university level school work. However, I have begun to shy away from it over the past few years because of their new subscription based services. To me, it is not worth a subscription when I have found free alternatives that work just as well, with all the same functionalities. I have replaced Microsoft Office with one of these free alternatives, and I haven't noticed a single difference in the quality of the product or the amount of work I am able to accomplish. I may consider paying for Microsoft Office again if I can buy it once and have unlimited access to that version, like they used to do, but I am not keen on paying until the end of time for the program.

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Office for the all my devices

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: First, I love that Office can now be installed to multiple devices (my laptop, tablet, phone, and even family desktop) this is without having to buy another license.

Having a 365 subscription also allows me to have the latest updates in terms of features and security patches. It is known that several viruses, macros, malware are propagated via Office products. Having Microsoft quick to detect and protect its user base is very important to me.

Also, I can sync and edit my files via Office online. This can be further extended to having your buddies edit the same document at the same time, more collaboration power for group work.

Cons: Integration with Google Drive is not very streamlined. Of course, this is understandable since they are competitors of intersecting business (products and models). But I wish there was an easier way to streamline saving and opening my files interchangeably. Using OneDrive is not an option (yet) since we have already built a mountain of archives within GDrive. For those in the same bind, you can try to expore using Zapier integrations.

Overall: Office 365 is worth every penny you spent on your subscription. You can use it for your multiple devices and sync flawlessly across them. The features of office products you've grown up / accustomed with is made even better and kept up-to-date.

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More than just word processing and excel sheets... Office 365 offers a lot more!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Go to software for just about any of our office documents, archives, and files. We used to buy one license per device, now with Office 365, we are given up to 5 devices per person/license.

Documents can also now be edited online via the web browser. Also, authoring is made social and collaborative, i.e., multiple persons can work together on a document at the same time.

Updates are frequent to make sure we have the latest features push to our devices, but also for certain macros or harmful extensions and files, Office is constantly being updated for security.

Office 365 also integrates well with Dropbox among the many possible 3rd-party integrations.

Cons: Let's admit it... .doc, .xls, .ppt, etc. are the file types of choice for the majority of our offices, schools, etc. We're locked in with Microsoft, and sadly it seems they don't really make it that easy to be compatible with other open source software or similar online tools (e.g., Google Docs). The formatting when converted looks terrible and not so compatible.

Overall: Social and with up to 5 devices per person... Office is now easier to use, always up-to-date with the latest features, and made social/collaborative online. The look, feel, features are decades ahead from other web or open source alternative software out there.

Default Office productivity suite

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Ease of use. Having been using the Office suite for over 20 years, with the default "on-premise" versions (Office 95 anyone?) and now to Office 365. It is a familiar product to most small, medium and large enterprises.

2. Common set of productivity tools (Word, Excel, Powerpoint,) that have now been expanded to include other tools like Outlook (emails), OneNote (to-do task list)

3. Deep integration amongst the software suite - taking notes for a meeting? Use Onenote. Want to send the minutes out with the attendees? Onenote+Outlook integraition allows you to do that. Easy peasy. Thanks to the integration of these tools

4. Powerful - Office's features and functionality have obviously grown throughout the years. Who remembers the 65k line limitation with Excel? No longer there with Office365 :)

MS have obviously realised the benefits of an opex costing model which guarantees continued monthly revenue, as opposed to a once-off upfront payment for Office.

Cons: If I were to nitpick, there hasn't been much to innovate around the Office productivity software suite. Sure there have been opensource alternatives (OpenOffice) and to a certain extent the Google Suite, but kudo's to MS for keeping its lead.

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The gold standard....for not much money

Sep 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you get a complete office suite AND 1TB of storage for a mere ten bucks a month, give or take. Obviously, Microsoft Office is used by countless people and businesses, so you get the office suite everyone is familiar with. But you get it for the cost of a couple of coffees per month. You can't really beat that, can you?

Probably my favorite application is OneNote, which is a terrific notetaking application that also has a mobile version you can sync. I use it a ton, every day.

Cons: I really wish they would work on making the applications faster. Outlook can really become slow without much effort, and some other apps take a while to load up.

Also, I really wish they would add more to the apps. The updates they add regularly are minor at best, and a lot of long-requested features get left behind. Some things, like the Outlook tasks, have become quite archaic and in desperate need of updating so they are more flexible. No subtasks, limited notifications, etc.

Overall: Office is extremely important to have, and being able to have it for ten bucks a month, including lots of storage, is a fantastic deal. Sure, the apps could use some updating and speed improvements. But it's hard to argue that you don't get a ton of value. You do. It's easy to overlook the bad things when you consider all the good.

Use it Everyday and Love It

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Always have the most recent version of Microsoft Office

- Gives our company the ability open Office files from all our clients, even past versions

- Excellent support and service

- Gives you a huge amount of storage using OneDrive

- Allows you to use online versions of the software or install Desktop versions

- Desktop software can be installed on multiple devices with one account

- Allows you to install both PC and Mac versions of the software from the same account

Cons: - It is still Microsoft Office and does crash from time to time

- Every once in a while it says we are not signed in and we have to restart our computer and resign in to get the license to sync so we can use the software

Overall: So love it or hate it everyone in business has used Microsoft Office and our company is no different. We were happy when Microsoft joined the cloud software offerings as it let us pay monthly for the software which lets us budget for it more easily. Now we always have the most recent versions of the software and use the Desktop versions. Their update utility keeps everything up to date for us and the software runs smooth.

Honestly we don't have much to complain about other than the occasional crash. It is a great plan and the add different levels they offer is pretty fantastic. Really helps small businesses grow without spending on ton on different software packages.

Office 2016 in the Cloud

Oct 03, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The web based Office Apps and OneDrive integration. Better overall value for a "Microsoft" shop after factoring in the cost of traditional Office licensing plus services like email and cloud storage if you utilize a software upgrade schedule that's less than 3 years for your users.

Cons: The horrible backend administration that still requires PowerShell to fully configure the applications for use in mid-size to large businesses. Inside Microsoft Support has also been very poor, we highly recommend finding and using a 3rd party partner/provider for all O365 support.

For mid-size and larger deployments there's no really good way to deploy and install the Office Suite either that keeps it simple and scripting free. The Microsoft update channel currently determines what programs are available too, if you want "Access" included, that required being in their current channel rather than the more stable and tested update channel that businesses typically use.

Overall it's a step back administration wise for any IT shop having to devote a significant amount of additional time and effort in setup and maintenance similar to the old days of running your own Exchange, and local installs with MSI's, and GPO's. Our 6 years with Google Apps in comparison was hands-off zero maintenance with only a couple small incidents of downtime for a few percent of our Gmail users.

Overall: Better overall licensing.

Higher utilization of Applications by Staff.

Better integration with IT Roadmap for services with Microsoft products and included free apps like "Teams".

Solid integration with Active Directory for native Single Sign On.

Capterra loader

Microsoft's Office Suite of Productivity Software offerings, with all sorts of new and great stuff!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the modernized marketing context that Microsoft has gotten in on, in response to an old consumer complaint that software costs too much for retail purchase. Here, in the Office 365 Suite, customers are given the full suite of Microsoft Office offerings, which have, for long-since-separated from being Microsoft Office productive in life, may have, over years of having taking some distance from doing things on the familiar interface, might really be impressed with what's being included now, of other notable leaps ahead in automation in Microsoft Flow, and in online collaborative work boards in Microsoft Sway, my personal favorites that prove useful to a user base that I fit into, and do work in, in my areas of specialization.

Cons: Maintaining a subscription user basis, as a young adult on a budget, unfortunately, has turned out to be a bit of a challenge for me, despite the fact that the subscription is relatively cheap, whereas I've not budgeted my money appropriately well when I've had reasonable capability in perhaps keeping in with work context of an Office Suite array of programs, and I do like to keep up to latest versioning up to date workflow capacity and features that are offered.

Overall: I've gotten on the subscription basis offering and online marketplace versus in-store retail offering common fare of many major software releases, as is commonly now offered by software publishers, and when I'm not able to subscribe on a personal use basis, I go to the library or use Microsoft's free offerings of Office Apps on mobile, which is a generous and appreciable offer to lesser budgeted individuals of perhaps a commonly younger age demographic, as I am. Thanks, Microsoft!

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The Gold Standard Office Software Suite

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A huge pro of this software is your subscription price allows you to have it on 5 different computers. I love this as I am able to put it on my desktop/laptop and any other device I have. Additionally it is super easy to remove authorization for previous installs. Occasionally I will have to work on computers that are not my own. I can quickly install Office 365 that I need and then remove it and the authorization and it doesn't count to the 5 computer limit.

Pretty much every Microsoft Office product you need you should be able to get with office 365. It takes the guess work out of purchasing/upgrading license and you will always have the most up to date version.

Cons: Some Con's:

-Updates can be kinda a pain but its nice having the most up to date software.

-Certain software can be tricky to learn, especially with the UI changes if you are coming from a earlier version of office.

-Inserting and moving images in word is still frustrating. After years of lab reports I still have issues getting pictures properly inserted.

Overall: Simply put this is the simple, easy way to cover your office software needs. I have been issued Office 365 licenses from work, school and even used it myself. It has helped me in every aspect of my computing life.

I've used this product, and its predecessors most of my adult life.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Every product that is part of this is remarkable in its own way, but Excel is definitely my favorite and used the most. I find that Excel can help me figure out anything that involves any list or math so much faster than anything else, and it makes it easier for my brain to visually register the information. Plus the ability to sort, rearrange, filter, formulate, manage lists, import, export, and hundreds of other abilities, it's hard to beat. Then there is Word, one of the most powerful word processors you can find, especially in this price range. It also has PowerPoint, which makes presentation creation simple and easy, as well as elegant. Finally, One Note, a robust notebook that once you take a few minutes to learn how to use it, you'll find so many things to use it for! It's so incredibly useful for taking down information then organizing it later. Plus, you get 1 GB of free storage on One Drive, which can sync to your computer.

Cons: I can't say that there is a lot that I dislike about the software. There are some things here and there that may not work as expected, but these products are so widely used that a quick google search can usually yield a solution.

Why are you waiting?

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The collaborative tools, the ability to access documents and files worldwide, and mobile tools make the move to Office365 a far better value than the standalone version. For my job the ability to work on a document in tandem with colleagues around the world in real time is invaluable. I love the ability to work on a project at my office, in my home, or anywhere and not miss a beat. I always have a local copy of files on site, so if the internet is down in my area I always have a copy to work from as though I had a standalone copy.

Cons: The only complaints I have over standalone is the monthly cost. Outside of that Office365 is the Office suite to have. I always have a local copy of files on site, so if the internet is down in my area I always have a c

Overall: My overall experience with Office356 has been amazing. No longer do I need to have VPNs to access files on a network server when I am away from my office or home. Colleagues can access the files I want with the ability to limit edit, read, and modify rights to all my files, it has reduced the need for some on-site hardware, as well as VPN needs. I can use Word, Excel, Powerpoint, etc in the office (as if local install), online, on my mobile devices, and in my home, hotel, library, etc. The only limitations are access to internet.

I cant open new files and support wont help unless i pay them!

Jan 19, 2018
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Good for daily use (if it works), Great product for work, a must for daily project, tasks and reports.

Cons: Hello every one! I am so extremely tired and upset with Microsoft Office right now. I purchased the Office Home & Student 2016 for PC in January of 2017, and everything was working fine until about 1 month ago, when for some apparent reason I could not open a new file in Excel or Word due to disc space (i have not checked PowerPoint), however I have plenty of disk space (818GB). I am able to open saved documents. By the way I have Windows 10. I spend over 3 hours with Microsoft support. 1.5 hours of which, the technician accessed my laptop via remote access. The Microsoft technician - first tried to "repair" the program, that did not help. Then we completely uninstalled the program and installed it back - still the issue remains. At this point, the Microsft technician told me that my Microsoft Office is activated but for some reason not opening new files. She stated that she helped me with all that she could for free, and that if I required additional assistance to fix my issue I needed to upgrade to a paid service (very disappointing). Does anyone have any ideas, what else I can try? I will greatly appreciate the help, please tell me step by step what I should do. I think this is just a way to force clients to upgrade and get more money. I think this, because that is the first thing the technician greeted me with was upgrade options and closed the conversation with the same upgrade options. This is horrible.

A Game Changer for Sharing Information!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our company has used Google Docs for years, as it makes sharing and collaborating on documents incredibly easy--that is, until Office 365 strolled into town. We upgraded to Office 365 as a company and it makes the issue of version control obsolete. This means we can work on the same document simultaneously, adding and collaborating in real time with ease.

It's all cloud-based, so accessing documents and information from home or on the go requires just an internet connection and a computer. I love that we can send each other files and give permissions (you can look but you can't edit, Brenda!) while sharing information.

The biggest bonus is that it's all tied to our Office 365 account that houses our email and is all backed up by our servers and protected. Best of all, it makes it easy to work while away from my desk, which is a dream come true.

Cons: The only caveat of Office 365 and its products is that some of the functionality is missing. Namely, I cannot include track changes when editing a Word document. As someone who is in charge of content creation and allowing my coworkers to help edit and collaborate, not having access to track changes is a big deal. This is easily mitigated by downloading to "real Word" and then using track changes, but completely overrides the convenience of Office 365 being cloud based.

Overall: Overall, it's an incredible collaborating tool that makes working in real time with my coworkers a breeze. It's great software that has helped to increase productivity.

Everything we love about Word, Excel, PPT etc.. with added cloud services and integrations

Dec 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Have always loved Word, Excel, PPT and outlook, these softwares give you simple tools for doing a variety of task. When you know what you are doing with these softwares they get the job done 99% of the time. You get five installs, on either Mac or PC, as I have both, so this is awesome. The autoupdate keeps your software up to date so you always have the latest and best versions. The cloud services like OneDrive let you store you files in the cloud so you can work on a document on your work computer then go home and pick up on the same document without having to mess around with a floppy disk or USB drive.

Cons: When you have a problem finding a solution can be tricky, finding an article specific to your exact problem is challenging.

Software updates can be very large if all applications are updated.

Having to pay every year can take a bit of getting used to but the updates compensate for this.

Overall: Many benefits including

Word: Writing documents

Excel: Working with numbers and lists

PowerPoint: Making presentations for sharing new info with customers and collegues

Cloud services make sharing easy and simple and provides back.

Defacto standard for documents so sharing documents with other people is easy.

Complete Office Productivity Package

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: 1. Comprises of MS Word, Excel, Powerpoint, Outlook, OneNote, Onedrive applications for home, school and work locations.

2. Provides latest softwares for both offline and online usage. Compatible with multiple platforms like windows, ios, android and mac. Accessible through PC, Web browser, Mobile and Tablet devices.

3. Good Customer support via emails, chats and phones.

4. Purchase can be in terms of yearly subscription method or one time full purchase. Packages depend upon the type of service needed i.e for schools, home, businesses etc.

5. It is integrated with Skype for personal and professional uses.

Cons: 1. Multiple versions and exclusive features can be confusing at times. It could be beneficial if the product is offered for cheaper prices (especially for home users).

2. Frequent update notifications can be disturbing your work in PC. They should simplify the software update process.

3. Mobile applications can be more intuitive and user friendly. Since we are used to word, excel in PCs from a lot of years, its tough to find advanced tools in word, Excel apps intuitively.

Overall: Improved productivity! Great experience of using MS tools for more than 10 years now.