Parwan Electronics

Insight IVR

Who Uses This Software?

Political Campaigns, Township/County Governments, Healthcare, Banking, Call Centers, Human Resources, Customer Service, Customer Products, Retail Stores, Telecom Cos., Education, Security & Emergency

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Deployment
    Installed - Windows
  • Support
    24/7 (Live Rep)

Vendor Details

  • Parwan Electronics
  • Founded 1984
  • United States

About Insight IVR

PEC's Insight IVR is one of most powerful IVR softwares in the industry with over 10,000 installations worldwide. With the Insight IVR application generator mode, system users can dynamically create their own call flows based on their own requirements. So data can be extracted from a database, text file or external application and can be played over the phone using Audio. Insight IVR can scale to handle thousands of calls or can be designed to distributed and installed in many locations.

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Insight IVR Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

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