# BatchMaster ERP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BatchMaster ERP Software - reviews, pricing plans, popular comparisons to other Manufacturing products and more.

Source: https://www.capterra.com/p/59151/BatchMaster-Enterprise/pricing

---

# 

 BatchMaster ERP Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BatchMaster ERP

## What is BatchMaster ERP?

Formula-based, process manufacturing software for Food & Beverage, Chemical, Nutraceutical & Supplements, Personal Care & Cosmetics, and Pharmaceutical & Life Sciences manufacturers. Add our mfg app to QuickBooks, Sage 100 / 300, Microsoft Dynamics GP and SAP Business One or Run our full ERP solution. Software offers R&D, formulation, production, inventory, QC & QA, costing, lot traceability & recall, industry compliance, planning, scheduling, and mobile production & warehousing.

## What is BatchMaster ERP used for?

[Manufacturing](https://www.capterra.com/manufacturing-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1250

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## BatchMaster ERP alternatives

Highest Rated

[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting price

$99.00

Per User, Per Month

[4.5 (157)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[4.6 (182)](https://www.capterra.com/p/148011/MasterControl/reviews/)

Starting price

$1000.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/59151/BatchMaster-Enterprise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Reports

4.3 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Lot Tracking

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Track product batches using identification labels or lots

Compliance Management

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Financial Management

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Third-Party Integrations

4.8 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Barcode/Ticket Scanning

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

BatchMaster ERP 157 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create bills of materials

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Determine and plan production capacity based on changing demands

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Manage Certificate of Analysis (COA) documents that communicate lab testing results for products such as food, drugs, chemicals, etc.

Track and monitor efficient handling of all changes/transitions

Track the status of assets and whether they're checked in or out

For chemical engineering/manufacturing

Process simulation related to chemical engineering and kinetics

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Investigate and take action at root cause or error in processes to prevent recurring issues

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Track products that are for sale at a reduced price or part of coupon promotions

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Integrate with existing ERP systems

Plan, manage, and track the financial activities of an individual or organization

Follows the movement of a food product and its ingredients through all steps in the supply chain

Form predictions based on past and present data/trends

Automate repetitive tasks such as filling out information or creating certain types of forms

Store, manage and track all forms in a centralized location

Manage and optimize formulas/recipes for specific requirements.

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Group and package individual but related items as one package set

Track product batches using identification labels or lots

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Drag and drop/visual interfaces that allow non-tech users to build without writing code

List of nutrients or ingredients present in food items

Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

License bundling

Predict future data based on historical data sets

Track and manage the profit margin between the cost of a product and its selling price.

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Ability to link barcodes or serial numbers with specific items for identification

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Manage the end-to-end production process for manufacturing operations

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Remove or recall products from the market

Store recipes, enable recipe modification, and generate data required for production records

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Track and facilitate returns of products sold

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Information about revenue from sales of a particular product in the past.

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Manage and track the state, location and condition of materials collected for examination

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track and assign specific serial numbers to products

Manage and track orders being shipped to customers

Allow users to access multiple services after entering their login credentials once

Internal and external product tracking codes

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Qualify, select, and monitor supply chain partners

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.4 (12)

Basic

$1,250

Per User,Per Month

Value for money

4.4 (12)

4.4

Based on 12 reviews

## Integrations

[

TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)[

SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/)[

Solver](https://www.capterra.com/p/160355/BI360/)[

EBizCharge](https://www.capterra.com/p/135930/EBizCharge/)[

StarShip](https://www.capterra.com/p/63368/StarShip/)[

Genesis R&D Food Formulation & Labeling Software](https://www.capterra.com/p/173922/Genesis-R-D-Food-Labeling/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (14)

4.4

Based on 14 reviews

## User reviews

Overall rating

4.4

Based on 16 reviews

Filter by rating

5(8)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MC

Michelle C.

Operations Manager

Printing

### "Batchmaster is worth it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2026

I am really enjoying Batchmaster as it allows to showcase my skills. Batchmaster is easy to navigate. It allows me time to focus my time more in other areas of the office.

Pros

I love how Batchmaster helps me keep all my documents connected and easy to locate. I don't have to file a bunch of paperwork everyday now.

Cons

Sometimes it takes longer than I want to process some things. I move faster than Batchmaster does and this can slow me down but it is not so bad that I would want to stop using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 5, 2026

Thank you, Michelle, for sharing your feedback. We’re glad to hear that BatchMaster ERP is helping streamline your document management and making it easier to stay organized while reducing paperwork. It’s great to know the system is easy to navigate and allows you to focus more time on other important areas of your work. Thanks again for your review and for being part of the BatchMaster community.

TP

Teri P.

Purchasing Project Supply Chain Manager

Cosmetics

### "BatchMaster ERP is the greatest thing that we needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

Whenever we need something, have a question, whether it is simple or something that needs a little more investigation, all personnel have been available to help and assist in any way that is needed.

Pros

Customer Support has been really great. Once a trouble ticket is entered, within 24 hrs. it's usually resolved.

Cons

Document Management - would love to see more on the MSDS and essential documents that are needed for regulatory. As well, standard reports - a better way to modify would be nice.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

We wanted to have everyone and everything on one system - so all could be seen by everyone.

Alternatives considered

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reasons for choosing BatchMaster ERP

Better priced for what was needed and the ease of transferring existing data into the new Batch Master.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2026

Thank you for sharing your experience with BatchMaster ERP! We’re delighted to hear our support team has been responsive and helpful, and we truly appreciate your feedback on document management and reporting. Your insights on MSDS handling, regulatory documents, and report customization are valuable as we continue improving these features. We’re grateful for your support and look forward to continuing to help your team succeed.

YS

Yazon S.

ERP Administrator

Plastics

### "Batchmaster Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 12, 2025

Overall experience has been great. I have worked closely with several team members and enjoy it so far.

Pros

Great team to work with and very responsive. Lots of support

Cons

More complex issues take longer time to resolve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2026

Thank you for your kind words and for sharing your experience! We’re so glad to hear that you’ve enjoyed working closely with our team and that your overall experience has been great. We value responsive, reliable support and appreciate your patience when more complex issues require extra time to resolve. We value your partnership and look forward to continuing to support your success.

AC

Alecia C.

Controller

Food Production

### "Controller"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

December 11, 2024

It has been very beneficial for keeping track of inventory, including labor & overhead costs & valuating on hand items. The dashboards are usually helpful but often times I have a problem reconciling transactions.

Pros

It interfaces with our accounting software. Issuing support tickets is easy & most of the time are addressed promptly.

Cons

Ease of use/learning different features. And some features such as using warehouse location, row, aisle, bin & rack are not capable of using to setup a warehouse and assign specific areas to locate items. We had to pay additional $ for them to manipulate the program & hopefully it will work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Thank you, Alecia, for taking the time to share your thoughts about BatchMaster ERP. We’re glad that our solution has helped you better manage inventory and costing and that the software's interface with your accounting system and the ease of issuing support tickets have been beneficial. We appreciate your constructive feedback regarding the warehouse setup features and the learning curve of some functionality. Enhancing ease of use is our priority, and your insights will help guide future improvements. We’ve relayed your feedback to our product team and may follow up with you for further questions. We really appreciate your and customer feedback to continuously enhance our products.

LW

liz W.

Accounting Manager

Wholesale

### "BM is good for Paint Manufacturing industry"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 11, 2024

BatchMaster works well with our company since we are Paint Manufacturer, we bought the financial module in year 2018 and get rid of Sage. now we only need to maintain one ERP system instead of two.

Pros

It can be customized to fit your company needs and the customer service respond very quickly.

Cons

most of reports from BatchMaster are hard to read and edit after export to excel file.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Thank you, Liz, for your review! We’re thrilled that BatchMaster ERP fits your company’s needs, and our responsive customer service has been an asset to your business. These are two critical goals that we strive for. We appreciate your feedback about the readability of exported reports and will share this with our development team as an area for improvement. It’s great to know that consolidating your financial and operational systems has streamlined your processes. If you need help optimizing reports, our team is here to assist you. Thank you for your continued partnership!

MK

Monika K.

Business Systems Analyst

Pharmaceuticals

### "Business Systems Analyst"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 5, 2024

Overall Batchmaster Software is Good Product for Pharma/Nutra Industry

Pros

The complete order to cash process can be fulfilled using BM software

Cons

The production process is bit complex, creation of Batch entry followed by Batch ticket.

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Older version of SAP and limitation to capture Labor/overhead and quality process was completely outside system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Thank you, Monika, for your review and for recognizing BatchMaster ERP as a good fit for the Pharmaceutical/Nutraceutical industry. We're glad you see the benefits of switching to BatchMaster ERP as a more comprehensive solution while providing a complete order-to-cash process. Your feedback about the complexity of the production process, particularly batch entries and tickets, is valuable, and we will continue to strive to address the needs of your industry with more streamlined solutions. Thank you again for your feedback.

GB

George B.

IT Director

Food Production

### "Great Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

December 3, 2024

Overall our experience has been positive. We had a very difficult and complex use case that BatchMaster was able to support for us through implementation. We required several complex/unique customizations that BatchMaster was able to perform.

Pros

Traceability of lots/raw materials is a breeze, you can track down every single unit of a given product in moments.

Cons

Sometimes the wording used in small specific menus can be a little misleading. Using synonyms for words that native English speakers might call something else.

Switched from

[WISE](https://www.capterra.com/p/77719/WISE/)

BatchMaster provides more features for about the same cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Thank you, George, for your kind words and detailed feedback! We’re delighted that BatchMaster ERP’s traceability features have positively impacted your operations. We also appreciate your note about menu wording—making terminology more intuitive is something we continuously work on. Hearing how BatchMaster’s customizations supported your complex use case is wonderful. Our team is always ready to assist if you have any issues or suggestions. Thank you for choosing BatchMaster!

CA

Chris A.

Office Manager

Chemicals

### "Reliable System, Highly expandable and Robost"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 2, 2024

We have used BM for almost 10 years, most of the issues we have has with the software, were user errors. The numbers in the system are unquestionable and reliable, we have a lot of faith in the system. and the support is often quick to address our problems.

Pros

All in One Software, SAP is rock Solid, reliable and well respected. BatchMaster running on SAP is can be customized to anything we require although out of the box it's good enough for us.

Cons

the SDS module built in Module is VERY cumbersome and need a COMPLETE over haul, it's slow it's tedious and often causes problems as the entire design of the module is archaic and needs vast improvement. It should not be using WORD.DOT and it should not accumulate in size when making more than one as the resources required can crash the computer. I know there are addon SDS modules but they can be expensive and also require a lot of time to set up. If this were streamlined I would have given the system a 5/5.

Switched from

[Sage X3](https://www.capterra.com/p/213927/Sage-X3/)

We were on SAGE PFW, they wanted us to go to SAGE X3 This software became obsolete and we were forced to move into a new product.

Alternatives considered

[Deacom ERP](https://www.capterra.com/p/62992/DEACOM-ERP-Software/)

Reasons for choosing BatchMaster ERP

We were familiar with BM using SAGE PFW/BM this product seemed to offer similar capabnilites

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Thank you, Chris, for your thoughtful review and decade-long trust in BatchMaster ERP! We’re glad the system has proven reliable and adaptable to your needs. We appreciate your detailed feedback about the SDS module, which will be shared with our product team and you may be contacted to discuss this in more detail. We recognize the importance of streamlined functionality and strive to provide the best solutions to our customers. Thank you again for your review and partnership.

PM

Patrick M.

Controller

Food Production

### "BatchMaster Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 18, 2024

The BatchMaster team is professional, attentive to our needs, and responds promptly and positively.

Pros

BatchMaster listens to our business needs and then they implement their solution accordingly.

Cons

The system works great. The only thing I would recommend is to have their support team push back when the client asks for customizations and discourage and encourage them to try the out of the box solution first

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Thank you, Patrick, for your positive review and highlighting our team’s commitment to listening and implementing solutions tailored to your business needs. We appreciate your suggestion to encourage clients to explore out-of-the-box solution first before considering customizations—it’s a valuable perspective we’ll take into account. We’re thrilled to know that your experience with our professional and attentive team has been so positive. Thank you again for your feedback and partnership!

SC

Samuel C.

Director of Operations

Food & Beverages

### "Very good value for the cost."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 16, 2024

Our overall experience has been acceptable in terms of value/benefit.

Pros

BatchMaster offered a proportionally advantageous depth for our operational budget.

Cons

BME is somewhat unforgiving when inevitable input errors occur.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Thank you, Samuel, for sharing your experience with BatchMaster ERP. We’re pleased that the depth of functionality has been a good match for your operational budget. Your feedback regarding input errors is valuable, and we’ll reach out to you to get more specific information for the product team and to see if there are any areas where we can support you further. Thank you again for your review, and we greatly appreciate your continued partnership.

[View all Reviews](https://www.capterra.com/p/59151/BatchMaster-Enterprise/reviews/)

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