Finacle Ratings

Overall
5/5
Ease of Use
4/5
Customer Service
4/5

About Finacle

Finacle from Infosys helps banks transform by providing solutions and services that enable a shift in their strategic and operational priorities. The offerings address the comprehensive technology-led business transformation requirements of retail, corporate and universal banks worldwide by maximizing their opportunities for growth, while minimizing the risks that come with such large scale transformation. Learn more about Finacle

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Showing 8 of 8 reviews

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Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Kaushal D.
Business Solutions Manager
Banking, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 21, 2019

“Looking for Treasury Management System? Check this out.”

OverallOverall process from planning to go production support handover was smooth and well organized. Superb team on site as well as from India to cater the exact client requirement.
ProsThe system is fully configurable by use of system level as well as user level built in parameters. In Addition, new parameter creation, script level function handling can be done to best fit the customer requirements. Integrations with leading trading platforms such as Reuters, Bloomberg, TradeSTP etc is available in the base product.
ConsThe web services are not support in v11. Tool has to be installed in each end user PC.
Reviewer Source 
Source: Capterra
September 21, 2019
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Asantha U.
System Analyst
Banking, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 4, 2019

“The best core banking system.”

OverallMy overall experience with the Finacle is excellent. It helps to increase the performance of bank, as well as my personal performance in my career as a banker. Great product.
ProsTwo years ago our bank migrated to Finacle from another core banking system. When compare the performance is really high. And it is so efficient and helps to make office mates competent. This is really important to our bank as an organization.
ConsWe have faced some difficulties in data extraction and conversion process of our old core banking system. But is not an issue of Finacle.
Reviewer Source 
Source: Capterra
January 4, 2019
Pradeep B.
Assistant manager
Banking, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 6, 2018

“Review for finacle”

OverallThis is user friendly for experts, for new users they can use master path, I learnt many think in finacle in banking sector, I'm very satisfied with this software.
ProsMaster path is very good, very help for viewing account details, we can see and operate the account very easily.
ConsDate changing option we don't no, how to authorize the cases, what is is use of date changing option we are not aware.
Reviewer Source 
Source: Capterra
December 6, 2018
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Sandeep G.
Clerk
Banking, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 6, 2018

“Using from last three years”

ProsIt covers all core banking solutions at one place. It has very rich features.
ConsMenus are very lengthy. Some menus are opened in new window which should be opened in same window. Some menus has to opened again after entering one entry. It doesn't cover ATM Mangament
Reviewer Source 
Source: Capterra
November 6, 2018
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James E.
Paying teller
Banking, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 3, 2018

“Banking services”

OverallBanking services
ProsDisplay wrong Account number if is not correct when entry
ConsNo significant signature like,no sequence for individual, only display multiple entries sequence
Reviewer Source 
Source: Capterra
December 3, 2018
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Moses k.
Bank Clerk
Financial Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 9, 2018

“Robust and Flexible CBS”

OverallStable core banking system that supports innovation
ProsFinacle offers an open architecture and allows integration with other applications and platforms allowing delivery of innovative solutions
ConsRequires a lot of customization to be able to meet business functionalities. Support can also be difficult owing to geographical differences and sometimes language barriers
Reviewer Source 
Source: Capterra
May 9, 2018
Verified Reviewer
Information Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
2/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
March 22, 2019

“Less customer support”

Overallits natural state not wow
ProsThis software is budget one and its not customization friendly and need to depend on priciple for most of the time.
ConsCustomer support is not good and partner engagement magerns also not good.
Reviewer Source 
Source: Capterra
March 22, 2019
Alpeshkumar G.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Source: Capterra
December 14, 2016

“Universal Solution For Banking”

OverallI have worked on Finacle for the brief period of 8 months for one of the biggest bank of India for their retail banking arms. Finacle is a great product in terms of Retail banking for service and product innovation for retail banking. Finacle is configurable in a great way and it's feature rich for Online Banking, Customer Management. Finacle technical support is outstanding and response time from Support team was phenomenal and professional to the core. For Developer this product suite requires extensive learning curve and cost and Training is provided by Product owner organization.
Source: Capterra
December 14, 2016