# PEAK 15 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PEAK 15 Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more. Source: https://www.capterra.com/p/59569/PEAK-15 --- # PEAK 15 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PEAK 15 ## What is PEAK 15? PEAK 15 is an all-in-one software solution built specifically for multi-day tour operators and travel companies, designed to streamline and simplify business operations, from marketing and sales to trip planning, accounting, and reporting. PEAK 15 provides tools through an easy-to-implement hosted service, so multi-day travel companies can deliver exceptional experiences while improving operational efficiency. PEAK 15 includes: Integrated marketing and sales tools to drive bookings and track leads Dynamic itinerary and trip planning features for complex, tailormade travel Operational automation that reduces manual tasks and minimizes errors Real-time financial management to track revenue Comprehensive reporting and dashboards to support smart business decisions Scalable for companies of all sizes, PEAK 15 offers three specific packages to meet diverse needs and budgets, supporting teams from 3 to 100+ employees. ## What is PEAK 15 used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Starting price $200 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PEAK 15?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.peak15systems.com&name=PEAK 15) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PEAK 15 4.6 (28) VS. [4.7 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) Starting Price $200 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (28) Ease Of Use 4.6 (559) Value For Money 4.5 (22) Value For Money 4.5 (441) Customer Service 4.7 (28) Customer Service 4.8 (537) ## PEAK 15 alternatives [4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/59569/PEAK-15/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Itinerary Creation 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Payment Processing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reservations Management 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Activities Booking 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. Multi-Day Booking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Bookings that last more than one day Pricing Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers PEAK 15 40 features Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Update and maintain information on inventory and rates to manage guest reservations in real time Manage various distribution channels, build relations with channel partners, and track their performance Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Global distribution system used by online travel agencies to track availability and manage reservations Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Manage and handle various international currencies Bookings that last more than one day Sell multiple products or services together, as a set Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Generate quotes or estimates for customers Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Search and filter data across systems to locate required information by entering keywords or certain criteria Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Built-in website builder or integration with third-party site Features 4.5 (28) 4.5 Based on 28 reviews ## Pricing Value for money 4.5 (22) Basic $200.00 Per Month Value for money 4.5 (22) 4.5 Based on 22 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) ## Support, customer service and training options Customer Service 4.7 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (28) 4.7 Based on 28 reviews ## User reviews Overall rating 4.6 Based on 28 reviews Filter by rating 5(23) 4(2) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent MP Mike P. General Manager, Trips Leisure, Travel & Tourism ### "Core software for our travel program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 30, 2023 I've used it for most of my 15 years in the travel industry and haven't come across a better alternative for the many different things it does for a tour operator. Pros It's the core software we use to run our travel program — our CRM, payment processing, inventory management, reporting... It takes care of a lot of our software needs in one central place, all tailored to the intricacies of a tour operator. Cons It takes a while to get familiar with it and learn how to make the most of it. Once you know how to use it, it works well. It just feels like the backend software that it is and takes a bit of time for new users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2023 Thanks, Mike, for the thoughtful review. Every piece of software needs to be improved to be easier to use. We are on it! JK Janna K. Head of Sales Hospitality ### "Peak 15 feedback" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 15, 2022 We have had some set updates with Peak 15 team, and those sessions have been very useful. However, we haven't been satisfied with the support. Often we send a support ticket with high importance level, but we won't receive an answer before reminding the support (after a week of waiting or so). Many features, like accounting, have been not moving forward because of this. These delays in the support answers have caused us significant delays to start fully using the system, which causes delays in our day-to-day work. The overall experience has been quite confusing, but the system does have a logic ones you have had enough time to go through it. All our team agrees that any system takes time to learn, but Peak 15 has been the most complicated one. Pros The software has a lot of features to allow the company growth. Basic features are easy to use. Cons The logic to use the system is often confusing, even for experience system user/developper. The basic training seems clear, but to make the system fully work has required much more effort than we had imagined. Also from the B2B point of view, we have seen that the product is more suitable for B2C purposes, even we were told otherwise. There are many unnecessary and even unhandy features that make our lives as B2B company much harder, and point was not often noted when we had training sessions. Many system development issues have been pending due to the slow reaction time from Peak 15. Reasons for choosing PEAK 15 We saw that Peak 15 has more possibilities for company growth, and also to have features for B2B and B2C purposes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2022 Thank you for taking the time to complete a review. Customer input is critical for our ability to continuously improve our platform and our support. We will follow up directly with you and your team to address these issues and put together a plan. While COVID was very difficult on all of us, and forced us to lay off several team members, our goal was, and always is, to deliver top service to our customers. Clearly we did not meet your expectations and will make that right. We look forward to discussing this with you. We have reached out to set a time to discuss. Thank you BP Bruno P. Head of operations/logistics Leisure, Travel & Tourism ### "Switch to Peak 15" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2022 Difficult to implement the system and setbacks that we didn't predict and that Peak15 could have warned us since they are more experienced than us. Pros Easy of use, itinerary/trip creation and app integration Cons Difficult to add or remove automatic emails to specific departures. Emails should have a place to live and after that assigned to the departures as we want. Switched from [Configio](https://www.capterra.com/p/227198/Event-Tech-Suite/) less complex system and more suitable to our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FD Francois D. CEO Leisure, Travel & Tourism ### "Tournesol Travel" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2022 Pros Two things: - It enables us to produce compelling and attractive itinerary proposals to our customers - It integrates customer billing and deposits, with direct link to credit card processing Cons Not 100% intuitive for a new user. Terminology is sometimes confusing. This is probably due to new user, but a few gremlins seem to make their way in now and again. When at crunch time, that's tricky. However, customer support is excellent, and all the problems we've encountered have been resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Connor M. President and Owner Hospitality ### "Overall, a great company to work with! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 18, 2022 Great staff and support! Pros Having an all-in-one product is essential to the growth of our business. Cons It does take a while to onboard with the complexity of combining all of our systems in one place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Carol D. CEO International Trade and Development ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2021 Outstanding. Excellent customer service. Pros We chose Peak15 based on it's ability to facilitate our custom and packaged educational tourism programs. The experience from point of purchase through implementation was outstanding. The system is user friendly, and understandable. Cons Limited payment processing services. I am looking forward to the future implementation of PayPal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mairtin L. CEO Hospitality ### "Feels like we've just attached a bionic arm to our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 Pros Incredibly detailed and comprehensive Very good at catching human error's and helping rectifying issues Constantly developing new features and functionality Scalability - It's a system that can grow with the company, from 1-2 users to 100 users Training and Customer Support has been top-notch and very professional Cons General UI took a couple weeks to get used to Reasons for choosing PEAK 15 Other systems had 60% - 80% of what was needed, but Peek15 has it all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Toby J. Director Leisure, Travel & Tourism ### "Peak 15 WILL take our business to the next level" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2021 I searched for months trying to find a system that ticked our boxes and we trialled many other systems that did not satisfy our requirements. Peak 15 not only ticks our boxes, but it does everything else... achieving things that we'd never even thought of, but now couldn't live without. It really is so clever and it's only going to get better... these guys release a quarterly upgrade, taking improvement suggestions from all of their users. We're a tour operator in a relatively niche market. I'm fairly confident that few, if any, of our competitors are using a system as good as this one, so we're very much looking forward to getting back to business (after covid) armed with P15 firepower. We've absolutely no doubt that Peak 15 is going to take our business to the next level. Pros Peak 15 is a damn clever and powerful piece of kit! We're basically seeing P15 as the central place where our entire business 'lives'. It brings everything together: marketing, accounting, trip planning, vendor management, CRM, operations... And it's so customisable - put a little thought into it and you can ask it do so much more. The support team is excellent. If we have a problem / question, they're quick to respond and always try their hardest to accommodate us - this is very reassuring. Peak 15 is not an out-of-the-box solution. It requires a fair amount of setup and, for us, this is taking quite a long time... but that's not a criticism at all. It's taking longer than we thought because we keep discovering new things we can do with the system. It's taking us time now, but these efforts will really streamline our operations and take the headache out of a lot of the manual tasks. The price was definitely at the very top of our budget... we're a small company and we were looking at some cheaper alternatives, so this commitment was a big decision for us. Now though, the price seems minimal... P15 will save us so much more than what it costs. Reduced admin, elimination of human error, streamlined accounting and marketing integration are just a few of the ways Peaky will pay for itself 10 times over. Cons It's quite a beast and therefore takes a bit of time to get to learn the system. One of my only criticisms of the on-boarding process is the lack of a demo platform. We would have found this hugely beneficial, as it often took us quite a bit of time & experimentation to figure out how things are intended to work / what can be achieved with customisation. I believe the team are working on this though. We're with Google Workspace. This system is built on Microsoft Dynamics... Google and Microsoft are not the best of friends, so you'll get a more seamless integration with your email if you're with Microsoft. But again, I know the team are working on stamping this out as an issue, so it should not be a concern for any Google users looking at signing up with Peaky. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Peak 15 a software tailored to travel companies. Our old system was not. Alternatives considered [Dolphin CRM](https://www.capterra.com/p/2501/Dolphin/) [Rezometry](https://www.capterra.com/p/2492/Rezometry/) Reasons for choosing PEAK 15 P15 seemed to tick all of our boxes and understand what we were looking for. And the price was right. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JI Jonathan I. Senior Director Non-Profit Organization Management ### "Fantastic booking and travel management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 1, 2021 Pros I really like how it is customizable and conforms to whatever way a company operates. it is well thought out and an excellent tool. Cons It has some quirks that take time to learn. But once you learn them it is easy to overcome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jeff D. Director of Operations Non-Profit Organization Management ### "HEFY 6 Month Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 13, 2021 Pros Flexibility of the software. Though we are sort of hijacking some parts of it (as recommended by \[SENSITIVE CONTENT HIDDEN\]) we are pleased to know we can do everything we need. Cons The layout, design, and the ease of onboarding. None of these are game changers, frankly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/59569/PEAK-15/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [WeTravel vs PEAK 15](https://www.capterra.com/compare/59569-163474/PEAK-15-vs-WeTravel) [Bókun vs PEAK 15](https://www.capterra.com/compare/59569-178518/PEAK-15-vs-Bokun)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)