# POS Nation for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is POS Nation for Retail the right Retail POS System solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/59952/POS-System/reviews

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POS Nation for Retail

4.6 (133)

[View alternatives](https://www.capterra.com/p/59952/POS-System/alternatives/)

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Last updated March 13th, 2026

# Reviews of POS Nation for Retail

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

KC

Kathleen C

ownerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“The credit card processing is excellent“

May 3, 2024

SL

Sarah L

ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“I'd like to be able to change some of the formats to suit my needs, but am not able to“

March 27, 2024

SL

Sarah L

ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“We've had it for years & it's easy to use. Whenever I call for tech support, I get great service.“

March 27, 2024

MA

Max A

OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“Customer service is really bad, lots of false promises and account rep who didn't know how to use the system himself.“

September 22, 2023

GB

GARY B

SALESRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“OVERALL IT WORKS FOR ME AND MY BUSINESS,“

April 5, 2024

MA

Max A

OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“Sales reports are not refined enough.“

September 22, 2023

CP

Chris P

OwnerMotion Pictures and Film, 2 - 10 employeesUsed the software for: Less than 6 months.

“The software met the vast majority of our business needs in operating a beer distributor and managing inventory.“

September 30, 2021

BS

Benjamin S

OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“They dont communicate requirements for the system such as PCI compliance then will charge you fees for not being compliant.“

February 10, 2023

## Showing most helpful reviews

Showing 1-25 of 133 Reviews

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Reviewer's Role

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Frequency of Use

VR

Verified Reviewer  
Business Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Review of POS Nation"

March 19, 2019

4.0

Good service and user friendly

Pros

Pos nation has great custom service and is User friendly

Cons

Merchant services was quoted to be very high

Review Source

ES

Eva S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Intuitive, comprehensive, easy to learn, with a great team behind the product to offer help!"

October 6, 2021

5.0

5 stars from day one!

Pros

The whole system rocks. It’s easy to learn, the features are exactly what I need - I don’t think there is a single feature I would add. Checking customers out is easy, credit card processing is seamless, and the features, like the hot keys, discounts, and ability to examine the data and make decisions based on real time information is key to my profitability.

Cons

The only thing that I would alter is the search feature when looking up an item - the “search” button is above the entry field - when intuitively - most people go to their right where the return button normally is - it’s a small thing - but annoying when you’re in a hurry. When programming the hot “add” button - which intuitively you’d think would add a hot key - adds a “set” - you have to use the “change” button to add a hot key to a “set” - that is also a bit weird and not as easy to grasp when you’re starting out. It’s not a deal breaker in any way shape or form - as the hot keys themselves are an awesome feature - it’s just two little things that I find a bit annoying.

Reason for choosing POS Nation for Retail

Clover had many negative reviews and didn’t have the functionality of CAP Retail, Square - while sexy - didn’t offer the ability to really expand the inventory information in all the ways I needed - and while it may be fine for smaller shops with a limited inventory - it was actually more expensive and did less than I needed - I gave it a test run at a friend’s business - and yes, it’s modern and fetching - but ultimately- not as functional as the CAP. Quickbooks didn’t do what I needed it to do and because the system they have didn’t start out as a Point of Sale system - it did certain things I didn’t want it to do, and it was almost too integrated.

Review Source

Response from POS Nation

October 22, 2021

Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer!

LN

Lorraine N.  
owner  
Retail  
Used the software for: 2+ years

### "CAP for Grocery store"

November 12, 2020

2.0

Pros

The promised ability to use my existing hardware which was not possible with any other grocery specific POS program.

Cons

It was not specific to the grocery industry and is not flexible in changing to changing needs within the grocery industry. For example, when an additional tax was imposed for telecommunication cards this program did not have the ability to differentiate it which would be required in order for me to report taxes to the state. Also, my own personal, custom gift cards cannot be processed through the system nor can I scan and process Major gift cards through this program.

Reason for choosing POS Nation for Retail

The promised ability to use my existing hardware which didn't work out in the end and when it wouldn't run well on my equipment I had to replace most of it which in the end was more expansive than a grocery industry specific program that I would have been much better off with.

Review Source

Response from POS Nation

November 19, 2020

Lorraine, We are sorry to hear you have not had a good experience in regards to some areas within our software. Please give us a call at your earliest convenience so that we can assist you at 704-405-5089.

JA

Jennifer A.  
Store owner  
Retail  
Used the software for: Less than 6 months

### "I could not have asked for a better system and company! "

December 27, 2019

5.0

My overall experience with POS nation is probably one of the best experiences I’ve had with another company. From day 1 everyone that I have spoke with at that company has done nothing but go above and beyond to help in any way they possibly can with anything that I needed. Their customer service skills were amazing. And that’s very hard to find these days. Every employee that I spoke with was not only extremely nice and amazing and helped with anything that i needed but you could tell that they all worked for a great company and took great pride in the company that they worked for. Which is also very rare these days. I have nothing but amazing compliments for this company! From the bottom to the top! I’m so impressed with

Pros

What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down.

Cons

Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen.

Reason for choosing POS Nation for Retail

I did research on POS nation and 10 other different companies for a span of almost 6 months. I listened to the pricing, watched demos, spoke with numerous reps, etc. POS nation actually topped them all. To begin with, The price was by far the best out of all the competitors. It was buy to own with no monthly fees or hidden fees. Etc.. if you need help at any time, you get an English speaking operator/troubleshooter. (Which is a big and very needed thing in my retail world), every employee from bottom to the top of the chain at POS nation went above and beyond for me at any time. The monthly iCloud backup system that is not on contract. It’s month to month. You can cancel at anytime. The free onsite installation from \[SENSITIVE CONTENT HIDDEN\] was pretty cool. He actually drove all the way from North Carolina to Knoxville, TN. I know what a curvy long drive that can be. The easiness of the software is unbelievable. At first, I panicked and didn’t know if I could learn it so I could teach my employees but \[SENSITIVE CONTENT HIDDEN\] showed me the basics and after he left, I started messing around with the system and I was able to pick up with the system within minutes. It’s truly one of the best. The customer service skills from everyone I spoke with were amazing! They were not only very professional but they knew their jobs from front to back. They had great customer service skills and were able to joke and laugh and have fun at the same time. They had an amazing attitude and outlook For the company they work for

Review Source

Response from POS Nation

January 17, 2020

Thank you for your in-depth review, Jennifer! We appreciate your feedback.

KW

Karen W.  
owner  
Retail  
Used the software for: 1-2 years

### "My first POS"

March 23, 2019

4.0

For the most part, the service has been good. I accidentally ended up talking to someone on the east coast when I first began investigating the possibility of making this POS purchase, which is a challenge when I am trying to talk to someone on the west coast where I'm located. Anything that I need must be shipped from across the country instead of up the coast. But the people are friendly and helpful. Even if they insist I watch the videos in order to learn more about the operation of the system. That would be much easier if I actually had speakers on my machine or a place to hook them up, but I do not. Watching the videos on my home computer do not help, as I cannot practice what I just learned. Would I buy this again, knowing what I know now? Probably, although I think I'd do a little more research and ask a lot more questions first.

Pros

I purchased this POS machine and software in order to streamline our monthly sales and inventory. For the most part, it has met those needs satisfactorily. I like that I can look up sales info for specific days and track inventory during both the busy season and the shoulder season. Being able to spot trends is paramount to achieving success in any business, and that's one of the main reasons I wanted to use this software. Tracking expenses and profit/loss is also something I'm looking forward to doing with ease once I figure it out. Also, having an machine that links up to our online store and keeps inventory current is a major plus.

Cons

Oooh, this is gonna be a long list. It is not exactly user friendly or intuitive. Entering inventory is a pain in the neck. You must go through two separate screens in order to complete all the information on each item! I would much rather have a long list of things to complete on one screen than have to close out Style Matrix, go into Inventory Maintenance, find the item, fill in the missing details (part number, description for the price tags, web description, etc.) then print out the price tags (which is on yet another screen!) Also, there have been updates to the software that make some interesting changes, including having items go missing from the database and when I'm trying to ring up a customer and the machine insists that the item is NOT in inventory and would I like to add it now (even though I JUST scanned a barcode printed out by my machine) is super frustrating. Sometimes I just need to scan it for a third time before it recognizes the code and the purchase can continue. Also, the TS lookup is a hassle, as there is no way to tell if you're choosing the correct color or size in a style matrix situation. Also, when you get your online store together, the categories and departments are the opposite of what they are in the POS, which is horribly confusing, and you cannot easily change categories or departments. Don't even think about deleting one of them, because that is one button click from disaster. It gets ugly.

Review Source

Response from POS Nation

September 12, 2019

We appreciate the feedback, Karen!

GL

Gordon L.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great system for the Money "

March 15, 2019

4.0

I have spent the most part of a year researching most if not all the different POS systems out there. Though there are other systems that would fit my business model, the down fall is a lot of them are cloud base. With the lack of internet available in Alaska I need a system that I could use without total reliance on the internet. POS Nation was the best application for my needs. I was able to purchase everything I needed to operate my business, I 'm currently operating two stations with a third acting as my storage and back up system that was purchased locally for that purpose. Take the time needed to properly setup this system, the data you can get form this software will greatly assist you in making decisions in maintaining and growing your business.

Pros

CRE is a good program for the kind of business that I run. I recently purchased a grocery/liquor store which has a RV park and small hotel that I have been able to manage through the software. It was a lot of work setting up inventory, and incorporating the RV/Hotel to make it work with the system but with due diligence and with the great support POS provides has made managing my business far easier then it would be without it.

Cons

​I have had only minor issues with the hardware for example the key boards that are sent with the system are not worth the box that the were sent in had to replace them with in a month of receiving them. The keys stick and get stuck and not everything can be done efficiently through a touch screen. The back office program is a great program with good reportage, but working with purchase orders need some work. The creation of a PO doesn't work with real world situations. Once generated the can't be adjusted when faced with stock outs or quantity changes. So I don't us it to generate my orders with vendors, more so for receiving my orders. Again these are just minor issues. Again the reportage you get form the system is very informative and allows you to efficiently manage your day to day, monthly and yearly reportage.

Review Source

GB

GARY B.  
SALES  
Retail  
Used the software for: 2+ years

### "EASE OF DOING BUSINESS"

April 5, 2024

5.0

OVERALL IT WORKS FOR ME AND MY BUSINESS, MOST IMPORTANT MY CUSTOMERS ARE SATISFIED.

Pros

CUSTOMERS ARE SATISFIED WITH ALL REPORTS AND RECEIPTS

Cons

SOME OF THE CONS ARE WHEN ADDING A PRODUCT THERE SHOULD BE A FIELD THAT LETS YOU ENTER THE QUANTITY OF INVENTORY YOU ARE ADDING.

Reason for choosing POS Nation for Retail

I CHOSE POS NATION BECAUSE OF THE COMFORT LEVEL AND CONFIDENCE IN THE SUPPORT TEAM, THEY HAVE NEVER LET ME DOWN.

Review Source

PD

Paul D.  
President  
Retail  
Used the software for: 2+ years

### "Tech Support"

December 14, 2020

5.0

CAP POS is great to use but I notice they are few little things as end user myself, we need tech support to help us get though some of glitch & add-on products to the POS sooner & less wait time. I am always please & special thanks to \[SENSITIVE CONTENT HIDDEN\] , he have always help solve all issue I encounter in just one call, his knowledge of this software is second to none.

Pros

We have been using Cap software for many years & I found it's easy to use, it have many options available that business manager would love to explore it for their business. I hope CAP will post more video in how to explore all the great feature in it.

Cons

I can't find much of what I like least about this software but I do hope the wait time for tech support is shorter, retail business POS can't be down for too long customers have least patient when system have a glitch and tech support can't be reach right away.

Reason for choosing POS Nation for Retail

Before upgrade from CAP POS Ver 5 to Ver 9 pro I did order a Chinese fonts capability POS to replace CAP POS, due to several issues I store the POS system in the warehouse and never touch it again. I found CAP POS & tech support is something I can count on a day to day operation.

Review Source

Response from POS Nation

December 18, 2020

Paul, Thank you for your feedback regarding both the software and our technical support team. We want to ensure that we are decreasing our wait time and you are receiving the help you need in a timely manner. Please give our customer success team at call if you find that the wait time has become too extensive. You can reach us at 877-727-3548 Option 2. Thank you again for your kind words and we look forward to working with you in the future!

DT

Diana T.  
Owner  
Retail  
Used the software for: 2+ years

### "CAP is perfect for managing a retail shop with lots of product and customers"

December 11, 2020

5.0

For us, the inventory control is the most valuable. We have a bead shop with hundreds of small items that would be impossible to manage without CAP. We know what's selling, who is buying and when to reorder or put on sale to move out. We know what our overall financial position is constantly.

Pros

Back office is incredible - so nice to have access to everything that we do from purchasing, receiving, tagging, selling, reordering, customer history, discounts, special sales - I could go on forever. I can't imagine what more could be needed.

Cons

We started using CAP when we first set up our business over 20 years ago and have enjoyed the upgrades over the years. Now with the incredible support we are getting today it is wonderful. The program is sophisticated and with so many options it is so much easier to utilize more features with the new support available. I wish we had access to that years ago. I spent a lot of time with trial and error trying to utilize different features but now I can just pick up the phone and within a very short period of time, I've got my questions answered or problems solved!

Review Source

Response from POS Nation

December 16, 2020

Diana, POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! We are so happy to hear that you love the Back Office feature and the upgrades over the years. We are excited to continue working with you throughout the years to come!

JS

Justin S.  
Manager  
Furniture  
Used the software for: Less than 6 months

### "Amazing Product!!"

February 10, 2020

5.0

This system and the staff have been extremely beneficial to our business, here in Canada. They helped through the purchasing, setting up, and operation of the system without rushing me and only stopping after I was satisfied. Before POS Nation, we were using an old analog cash register that only had new items and used items as categories (the only new items we carry are mattresses), leaving no information as to what we sell in what quantities or values. Now, we can see how many of what we sell and when. This is very important to us and will be a very good aid for as to what donations we will be seeking more or less of.

Pros

The system's best feature is its customizability. Being a used furniture store that also deals with antiques, appliances, collectibles, tools, and pretty much everything except for clothing, we needed a system that we could adjust on the go since our inventory is always changing. We've been using this system for about 3 months now and even today, I'm still making adjustments multiple times a week. My volunteers caught on to its use very quickly, even considering the changes that I keep making to it.

Cons

The two things that I don't like is the inability to remove payment options buttons, such as EBT or Gift Card, as we don't use those methods and I would like to have a 3rd column of TS Lookup. The first on the left brings up the three on the right. I wish it could do sub-categories. For example, if we sell a mattress I'd like another row to pop up and ask if it's new or used and the third to then ask which size, material, etc.

Reason for choosing POS Nation for Retail

We decided to go with POS Nation over the several other companies out there because I found that most were for restaurants/bars instead of retail and the ones that did serve retail were adaptations from restaurant/bar systems and weren't very customizable OR had high monthly costs of $60+ (that's a lot for a charity). POS Nation has nearly full customization and no monthly fees if you don't want the monthly tech support.

Review Source

Response from POS Nation

February 23, 2020

We appreciate your feedback, Justin. Thanks for being a POS Nation customer!

SK

Sean K.  
Managing Member  
Wine and Spirits  
Used the software for: Less than 6 months

### "Divey is the most knowledgeable person I’ve dealt with"

April 7, 2022

5.0

Excellent. Smooth and simple.

Pros

It’s simplicity and the fact divey can resolve any issues. Excellent conversion process.

Cons

Nothing at all. Everything is easier and better

Switched from

[mPower Beverage](https://www.capterra.com/p/121474/mPower-Beverage/)

The card processing shifting to the customer at POS and off of me. Plus was easier to use and easier to maneuver around.

Review Source

ED

Evan D.  
Store Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "4.5 is misleading, this software is brutally ineffective."

April 30, 2022

2.0

Poor. Would gladly return the product and restart the weeks long process of integrating a POS into our business from scratch with a different POS, but no returns are allowed.

Pros

The card processing is reliable and the fees for cards are favorable. The technical support is friendly, although not always fast.

Cons

The software feels ancient. Not only slow, but with regular errors and crashes. We often find ourselves frustrated at some of the poor design choices and bugs that make daily operations (such as purchasing, changes to inventory, and pulling analytical reports) either useless or hour long ordeals. The lack of focus on quality of life features and efficiency of use was apparent within just a few hours of installation and use. All of this would be at least somewhat tolerable if the software was cheap or if the company quickly resolved bugs and implemented improvements, but that’s not the case.

Review Source

BT

Bob T.  
Software Support  
Computer Software  
Used the software for: 2+ years

### "CAP POS Software"

December 21, 2020

4.0

Our largest benefit was the integrated Pennsylvania plcb report. We found that most of customers a re small business operators and they were not looking for a $25,000 software package. It is a reliable product that fit our customers needs.

Pros

It's pretty easy to set up and then train our customers to use it. CAP tailored the product to accommodate our PA beer distributors by creating an integrated PA PLCB Beverage report. CAP support has been very helpful. CAP has most of the features that 99% of our customers actually use/need. The price point is good.

Cons

There are not any substantial cons with CAP that we have encountered.

Review Source

Response from POS Nation

December 29, 2020

Bob, We are happy to hear that our POS System is easy to set up and train your customers on how to use it! We are also happy to hear that the integrated PA PLCB Beverage report has been very accommodating and crucial for your business. Thank you for taking the time to give us a review that makes us proud! We are glad to have you as a customer.

SL

Sarah L.  
Manager  
Retail  
Used the software for: 2+ years

### "Great Tech support service"

March 27, 2024

5.0

It has been a great experience overall. Very friendly & efficient

Pros

We've had it for years & it's easy to use. Whenever I call for tech support, I get great service. I called yesterday & \[sensitive content hidden\] helped me get back in business quickly & efficiently. Very patient:)

Cons

I'd like to be able to change some of the formats to suit my needs, but am not able to

Review Source

JD

Jeff D.  
Technician  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great bang for the buck"

June 17, 2019

5.0

We have a unique environment here at ESI where we have an engineering & manufacturing facility with an employee cafeteria. There's only one register with a local receipt printer and a networked line printer for the grill/sandwich items. When we installed the software customer support listened well and understood so that it was quite seamless. Then, later when we added debit card support we ordered & received the correct card swipe terminal and were able to turn on the functionality very easily. When we've had network outage issues or had to change IP addressing POS Nation support was very helpful and was able to assist to resolve issues quickly. Overall it has been very good.

Pros

Organization, flexibility and customizability

Cons

The look and feel seems a little clunky...perhaps time for an upgrade?

Review Source

Response from POS Nation

September 12, 2019

Thanks for the review, Jeff!

BH

Bill H.  
Owner  
Information Services  
Used the software for: 2+ years

### "Tech Support"

November 5, 2020

5.0

Pros

Price Point of features/cost benefit. Seems to be a very good point of sale. \[SENSITIVE CONTENT HIDDEN\] in Tech support is outstanding. He really helped us out with very pin pointed customized features that the customer uses and likes.

Cons

Nothing so much to dislike. It has a lot of the features in a canned product that we can use on a daily basis to run the operation

Review Source

Response from POS Nation

November 6, 2020

Bill, We are glad to hear that you enjoyed your experience with a member on our support staff, and that he represented POS Nation well. We are also happy to hear that you enjoy all the features and functionalities of the POS System. We look forward to working with you again soon!

BV

Bony V.  
MANAGER  
Retail  
Used the software for: 2+ years

### "System Support"

June 12, 2022

5.0

\[SENSITIVE CONTENT\] Called Tech Support team with PAX Machine issue!! \[SENSITIVE CONTENT\] hoped on the computer and directed me to do couple of troubleshooting and it was all fixed with in mins. Team is always helpful.

Pros

User Friendly!! Inventory management is super easy!! Tech support available 24\*7!!

Cons

PAX machine disconnects too often!! only issue we have with this POS

Reason for choosing POS Nation for Retail

POS Nation have most of the products within the system since its dedicated Liquor store POS. It saves me alot of time and hazzle at time.

Review Source

JS

Jane S.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great Software and Even Better Company"

November 13, 2020

5.0

Excellent. The team is very easy to work with and actually cares about our business.

Pros

The software is incredibly easy to use. Our Customer Success Manager helped us with onboarding and training, and we were up and running in a matter of days. The software helps us track inventory and issue purchase orders to our vendors. Overall, it's helped us tremendously with running our business.

Cons

Nothing really. If I had to say anything, some of the buttons are a little small.

Review Source

Response from POS Nation

November 19, 2020

Jane, Thank you for your feedback regarding our software and someone within our Customer Success team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business and thank you for taking the time to write us a review!

TA

TJ A.  
President  
Retail  
Used the software for: 1-2 years

### "LOVE POS NATION"

October 23, 2020

5.0

Wonderful- Highly recommend

Pros

User Friendly, Reporting, Inventory. The best customer service and IT support. Easy set up and the POS NATION teams care about you and your business.

Cons

Worldpay take 1-2 days to deposit funds from customers paying with credit cards.

Alternatives considered

[Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing POS Nation for Retail

Best Customer Service

Review Source

Response from POS Nation

October 26, 2020

TJ, We are so happy to hear that you are enjoying your POS system so far specifically the reporting and inventory modules. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!

JM

Jack M.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Large, complex software"

December 19, 2019

4.0

Expansion of existing Point of Sale system - new terminal and migrating from a single standalone installation to a server-based installation. Great technical support during the transition.

Pros

It gets the job done. Responsive sales team during initial contact. Excellent support while installing the product.

Cons

Complex user interface. Very complicated database structure

Reason for choosing POS Nation for Retail

Competitive pricing, good customer support

Review Source

Response from POS Nation

January 17, 2020

We're happy you're staying in touch with tech support! Let us know how we can help with anything else in the future. Thanks for the review!

NP

Nick P.  
Owner  
Retail  
Used the software for: 2+ years

### "Best POS For Liquor Store."

November 7, 2020

4.0

Pros

Easy to operate and maintain POS . \[SENSITIVE CONTENT HIDDEN\] are best in team.

Cons

Only future it has to be add like Daily Journal Reports so you can see whole day details.

Review Source

Response from POS Nation

November 9, 2020

Nick, We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!

CG

Cherryle G.  
Owner  
Retail  
Used the software for: 2+ years

### "POSNation Review"

January 26, 2022

5.0

Inventory is a breeze and balancing is a breeze!

Pros

The ease of use! I, the owner, and my staff love how easy it is to ring up customers!

Cons

I did not have any adverse things to say! It’s perfect!

Reason for choosing POS Nation for Retail

Because we loved our old out dated one and couldn’t wait for the new one!

Review Source

RD

Rony D.  
Owner  
Tobacco  
Used the software for: 1-2 years

### "Great product"

November 8, 2020

5.0

Pros

Ease of use and what i wanted out of it! The customer service is the best part great people who know what there doing and i get my problems resovled all the time!

Cons

Cant send out mass emails! Nothing to be a deal breaker!

Review Source

Response from POS Nation

November 12, 2020

Rony, Thank you for your kind words regarding our POS System and also our customer service. We pride ourselves on delivering such service that our customers can brag about. Thank you for taking the time out of your day to write us a review.

YH

Yaret H.  
Manager  
Retail  
Used the software for: 2+ years

### "Reliable system!"

March 15, 2019

4.0

I like the tech support, always available when we need them.

Pros

simple to use, user friendly and easy to train new employees

Cons

I can't put large pictures on the boxes, Wish it would have a full pictures and text on top of the picture. Online report printing is not available. I can't print daily sales report from my home office.

Review Source

AH

Anita H.  
Manager  
Retail  
Used the software for: 6-12 months

### "Technical Support"

November 11, 2020

5.0

It’s been very great!

Pros

I love the technical support. I always get the help I need. Very professional and friendly. I’ve never felt like I couldn’t accomplish the tasks after support I’ve been given.

Cons

Some issues on reporting but we are working through.

Reason for choosing POS Nation for Retail

Greta price and something we were already familiar with.

Review Source

Response from POS Nation

November 12, 2020

Anita, POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company and specifically our technical support team.

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