# Page 2 | POS Nation for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is POS Nation for Retail the right Retail POS System solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/59952/POS-System/reviews --- POS Nation for Retail 4.6 (133) [View alternatives](https://www.capterra.com/p/59952/POS-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of POS Nation for Retail ## Showing most helpful reviews Showing 26-50 of 133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kathleen C. owner Retail Used the software for: Less than 6 months ### "Happy with the system" May 3, 2024 4.0 The transistion period was pretty rough becuae we had a ton of inventory, and we didn't understand the program, but we always had amazing customer support. My sstaff adn I are Pros Amazing support from tech support. The credit card processing is excellent They matched my rate which was the best in the industry. Cons Tough to move over to it. We really liked Quick Books POS but it didn't integrate with E-Commerce. Looking forward to getting our e-commerce going agan. Reason for choosing POS Nation for Retail It was a scam product that was so bad we never even got it installed. The custoemr service was so bad we didn't even get the inventory loaded. Never used the system. It cost a bunch of $$ and was not just useless but so frustrating I nearly lost my mind. Review Source KN KACIE N. STORE MANAGER Retail Used the software for: 2+ years ### "BARGAIN LIQUOR REVIEW" May 15, 2024 4.0 Pros VERY EASY TO RUN AND VERY EASY TO TRAIN NEW EMPLOYEES. Cons IT SEEMS TO HAVE A LOT OF GLITCHING ISSUES. Review Source HK Haig K. owner Retail Used the software for: 2+ years ### "use of POS" April 19, 2024 4.0 Pros ease of use for checkout, ease of understanding . simple to set up . not complicated and very user friendly Cons the complicated inventory management of scanning each single sku and having to label each exact product but because of size difference each sku is different so therefore we just dont use the inventory side that much Review Source ES Eva S. Owner Retail Used the software for: Less than 6 months ### "Intuitive, comprehensive, easy to learn, with a great team behind the product to offer help!" October 6, 2021 5.0 5 stars from day one! Pros The whole system rocks. It’s easy to learn, the features are exactly what I need - I don’t think there is a single feature I would add. Checking customers out is easy, credit card processing is seamless, and the features, like the hot keys, discounts, and ability to examine the data and make decisions based on real time information is key to my profitability. Cons The only thing that I would alter is the search feature when looking up an item - the “search” button is above the entry field - when intuitively - most people go to their right where the return button normally is - it’s a small thing - but annoying when you’re in a hurry. When programming the hot “add” button - which intuitively you’d think would add a hot key - adds a “set” - you have to use the “change” button to add a hot key to a “set” - that is also a bit weird and not as easy to grasp when you’re starting out. It’s not a deal breaker in any way shape or form - as the hot keys themselves are an awesome feature - it’s just two little things that I find a bit annoying. Reason for choosing POS Nation for Retail Clover had many negative reviews and didn’t have the functionality of CAP Retail, Square - while sexy - didn’t offer the ability to really expand the inventory information in all the ways I needed - and while it may be fine for smaller shops with a limited inventory - it was actually more expensive and did less than I needed - I gave it a test run at a friend’s business - and yes, it’s modern and fetching - but ultimately- not as functional as the CAP. Quickbooks didn’t do what I needed it to do and because the system they have didn’t start out as a Point of Sale system - it did certain things I didn’t want it to do, and it was almost too integrated. Review Source Response from POS Nation October 22, 2021 Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer! KW Karen W. owner Retail Used the software for: 1-2 years ### "My first POS" March 23, 2019 4.0 For the most part, the service has been good. I accidentally ended up talking to someone on the east coast when I first began investigating the possibility of making this POS purchase, which is a challenge when I am trying to talk to someone on the west coast where I'm located. Anything that I need must be shipped from across the country instead of up the coast. But the people are friendly and helpful. Even if they insist I watch the videos in order to learn more about the operation of the system. That would be much easier if I actually had speakers on my machine or a place to hook them up, but I do not. Watching the videos on my home computer do not help, as I cannot practice what I just learned. Would I buy this again, knowing what I know now? Probably, although I think I'd do a little more research and ask a lot more questions first. Pros I purchased this POS machine and software in order to streamline our monthly sales and inventory. For the most part, it has met those needs satisfactorily. I like that I can look up sales info for specific days and track inventory during both the busy season and the shoulder season. Being able to spot trends is paramount to achieving success in any business, and that's one of the main reasons I wanted to use this software. Tracking expenses and profit/loss is also something I'm looking forward to doing with ease once I figure it out. Also, having an machine that links up to our online store and keeps inventory current is a major plus. Cons Oooh, this is gonna be a long list. It is not exactly user friendly or intuitive. Entering inventory is a pain in the neck. You must go through two separate screens in order to complete all the information on each item! I would much rather have a long list of things to complete on one screen than have to close out Style Matrix, go into Inventory Maintenance, find the item, fill in the missing details (part number, description for the price tags, web description, etc.) then print out the price tags (which is on yet another screen!) Also, there have been updates to the software that make some interesting changes, including having items go missing from the database and when I'm trying to ring up a customer and the machine insists that the item is NOT in inventory and would I like to add it now (even though I JUST scanned a barcode printed out by my machine) is super frustrating. Sometimes I just need to scan it for a third time before it recognizes the code and the purchase can continue. Also, the TS lookup is a hassle, as there is no way to tell if you're choosing the correct color or size in a style matrix situation. Also, when you get your online store together, the categories and departments are the opposite of what they are in the POS, which is horribly confusing, and you cannot easily change categories or departments. Don't even think about deleting one of them, because that is one button click from disaster. It gets ugly. Review Source Response from POS Nation September 12, 2019 We appreciate the feedback, Karen! JA Jennifer A. Store owner Retail Used the software for: Less than 6 months ### "I could not have asked for a better system and company! " December 27, 2019 5.0 My overall experience with POS nation is probably one of the best experiences I’ve had with another company. From day 1 everyone that I have spoke with at that company has done nothing but go above and beyond to help in any way they possibly can with anything that I needed. Their customer service skills were amazing. And that’s very hard to find these days. Every employee that I spoke with was not only extremely nice and amazing and helped with anything that i needed but you could tell that they all worked for a great company and took great pride in the company that they worked for. Which is also very rare these days. I have nothing but amazing compliments for this company! From the bottom to the top! I’m so impressed with Pros What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down. Cons Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen. Reason for choosing POS Nation for Retail I did research on POS nation and 10 other different companies for a span of almost 6 months. I listened to the pricing, watched demos, spoke with numerous reps, etc. POS nation actually topped them all. To begin with, The price was by far the best out of all the competitors. It was buy to own with no monthly fees or hidden fees. Etc.. if you need help at any time, you get an English speaking operator/troubleshooter. (Which is a big and very needed thing in my retail world), every employee from bottom to the top of the chain at POS nation went above and beyond for me at any time. The monthly iCloud backup system that is not on contract. It’s month to month. You can cancel at anytime. The free onsite installation from \[SENSITIVE CONTENT HIDDEN\] was pretty cool. He actually drove all the way from North Carolina to Knoxville, TN. I know what a curvy long drive that can be. The easiness of the software is unbelievable. At first, I panicked and didn’t know if I could learn it so I could teach my employees but \[SENSITIVE CONTENT HIDDEN\] showed me the basics and after he left, I started messing around with the system and I was able to pick up with the system within minutes. It’s truly one of the best. The customer service skills from everyone I spoke with were amazing! They were not only very professional but they knew their jobs from front to back. They had great customer service skills and were able to joke and laugh and have fun at the same time. They had an amazing attitude and outlook For the company they work for Review Source Response from POS Nation January 17, 2020 Thank you for your in-depth review, Jennifer! We appreciate your feedback. GL Gordon L. Owner Retail Used the software for: 1-2 years ### "Great system for the Money " March 15, 2019 4.0 I have spent the most part of a year researching most if not all the different POS systems out there. Though there are other systems that would fit my business model, the down fall is a lot of them are cloud base. With the lack of internet available in Alaska I need a system that I could use without total reliance on the internet. POS Nation was the best application for my needs. I was able to purchase everything I needed to operate my business, I 'm currently operating two stations with a third acting as my storage and back up system that was purchased locally for that purpose. Take the time needed to properly setup this system, the data you can get form this software will greatly assist you in making decisions in maintaining and growing your business. Pros CRE is a good program for the kind of business that I run. I recently purchased a grocery/liquor store which has a RV park and small hotel that I have been able to manage through the software. It was a lot of work setting up inventory, and incorporating the RV/Hotel to make it work with the system but with due diligence and with the great support POS provides has made managing my business far easier then it would be without it. Cons ​I have had only minor issues with the hardware for example the key boards that are sent with the system are not worth the box that the were sent in had to replace them with in a month of receiving them. The keys stick and get stuck and not everything can be done efficiently through a touch screen. The back office program is a great program with good reportage, but working with purchase orders need some work. The creation of a PO doesn't work with real world situations. Once generated the can't be adjusted when faced with stock outs or quantity changes. So I don't us it to generate my orders with vendors, more so for receiving my orders. Again these are just minor issues. Again the reportage you get form the system is very informative and allows you to efficiently manage your day to day, monthly and yearly reportage. Review Source GB GARY B. SALES Retail Used the software for: 2+ years ### "EASE OF DOING BUSINESS" April 5, 2024 5.0 OVERALL IT WORKS FOR ME AND MY BUSINESS, MOST IMPORTANT MY CUSTOMERS ARE SATISFIED. Pros CUSTOMERS ARE SATISFIED WITH ALL REPORTS AND RECEIPTS Cons SOME OF THE CONS ARE WHEN ADDING A PRODUCT THERE SHOULD BE A FIELD THAT LETS YOU ENTER THE QUANTITY OF INVENTORY YOU ARE ADDING. Reason for choosing POS Nation for Retail I CHOSE POS NATION BECAUSE OF THE COMFORT LEVEL AND CONFIDENCE IN THE SUPPORT TEAM, THEY HAVE NEVER LET ME DOWN. Review Source TM Travis M. Manager Architecture & Planning Used the software for: Less than 6 months ### "Teck support " June 19, 2024 5.0 Pros Teck support, \[sensitive content hidden\] helped me and he was fabulous! Cons I had to delete a bunch of files the first time I called in that didn't seem to help but \[sensitive content hidden\] was able to help me the second time Review Source DT Diana T. Owner Retail Used the software for: 2+ years ### "CAP is perfect for managing a retail shop with lots of product and customers" December 11, 2020 5.0 For us, the inventory control is the most valuable. We have a bead shop with hundreds of small items that would be impossible to manage without CAP. We know what's selling, who is buying and when to reorder or put on sale to move out. We know what our overall financial position is constantly. Pros Back office is incredible - so nice to have access to everything that we do from purchasing, receiving, tagging, selling, reordering, customer history, discounts, special sales - I could go on forever. I can't imagine what more could be needed. Cons We started using CAP when we first set up our business over 20 years ago and have enjoyed the upgrades over the years. Now with the incredible support we are getting today it is wonderful. The program is sophisticated and with so many options it is so much easier to utilize more features with the new support available. I wish we had access to that years ago. I spent a lot of time with trial and error trying to utilize different features but now I can just pick up the phone and within a very short period of time, I've got my questions answered or problems solved! Review Source Response from POS Nation December 16, 2020 Diana, POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! We are so happy to hear that you love the Back Office feature and the upgrades over the years. We are excited to continue working with you throughout the years to come! JS Justin S. Manager Furniture Used the software for: Less than 6 months ### "Amazing Product!!" February 10, 2020 5.0 This system and the staff have been extremely beneficial to our business, here in Canada. They helped through the purchasing, setting up, and operation of the system without rushing me and only stopping after I was satisfied. Before POS Nation, we were using an old analog cash register that only had new items and used items as categories (the only new items we carry are mattresses), leaving no information as to what we sell in what quantities or values. Now, we can see how many of what we sell and when. This is very important to us and will be a very good aid for as to what donations we will be seeking more or less of. Pros The system's best feature is its customizability. Being a used furniture store that also deals with antiques, appliances, collectibles, tools, and pretty much everything except for clothing, we needed a system that we could adjust on the go since our inventory is always changing. We've been using this system for about 3 months now and even today, I'm still making adjustments multiple times a week. My volunteers caught on to its use very quickly, even considering the changes that I keep making to it. Cons The two things that I don't like is the inability to remove payment options buttons, such as EBT or Gift Card, as we don't use those methods and I would like to have a 3rd column of TS Lookup. The first on the left brings up the three on the right. I wish it could do sub-categories. For example, if we sell a mattress I'd like another row to pop up and ask if it's new or used and the third to then ask which size, material, etc. Reason for choosing POS Nation for Retail We decided to go with POS Nation over the several other companies out there because I found that most were for restaurants/bars instead of retail and the ones that did serve retail were adaptations from restaurant/bar systems and weren't very customizable OR had high monthly costs of $60+ (that's a lot for a charity). POS Nation has nearly full customization and no monthly fees if you don't want the monthly tech support. Review Source Response from POS Nation February 23, 2020 We appreciate your feedback, Justin. Thanks for being a POS Nation customer! CE Carol E. Bookstore Administrator Retail Used the software for: 2+ years ### "Dependable software/Easy to Use" December 11, 2020 4.0 We are very happy with the product. Otherwise, we wouldn't be such long-time customers. We can track sales hourly/daily/monthly/annually as well as by sales code. We can offer discounts to customers and track on type of discount given. Also, helps us keep track of inventory costs/turnover, sales taxes and much more. Pros Have been using the CAP POS system in our employees' store for 20 years +. Easy system for cashiers and administrator to learn and use. On the very few occasions that we've had issues, tech support was very responsive and fixed the problem on the first contact. No need for call backs. Cons Wish there was some way we could link it to our website so it could automatically track inventory on our online store and show items as sold out. Right now , we run reports daily and adjust manually. But Reports module is very easy to use and provides many different real-time reports with variables depending on info you are looking for. Reason for choosing POS Nation for Retail Unknown why this product chosen but do know they were using hand-written receipts and manual bookkeeping system prior to purchasing. Review Source Response from POS Nation December 15, 2020 Carol, Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer for over 20 years! We are so happy to hear that our technical support team has been very responsive to fix any problem that you have had throughout the years. Again, thank you for your feedback and kind words. MS Mandeep S. CFO Retail Used the software for: 6-12 months ### "Terrible team, horrific software and non-reliable hardware!" June 8, 2021 1.0 Pros Great liars and getting customers onboard. Cons Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars. Their keyboard has a mind of it’s on. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research. Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction. Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service. I emailed my concerns to \[SENSITIVE CONTENT HIDDEN\], but yet to receive any response. Do you want to start your day asking yourself if your POS system is going to work or not? Review Source KK Karen K. PRESIDENT Retail Used the software for: 2+ years ### "Good value for small business" December 11, 2020 5.0 Cap is very helpful, solves problems readily, have great features, like off site back up, and is easy to use and change as needed. Pros This software is easy to use, has a lot of features, and can be used in a limited way then expanded asfeatures become needed. Ability to sell misc. items not in inventory. Cons There is a lot of features, that I am not familiar with and take time to learn, but as a small business it is hard to find that time. Would like to be able to amend a sale after the fact(ie change a visa charge to a mater card without reringing, or unvoid a sale ) Reason for choosing POS Nation for Retail It was the easiest to use and implement, we are a 100 year old small business and we were able to incorporate our paper bookkeeping easier and gradually switch over as we built our inventory. Review Source Response from POS Nation December 15, 2020 Karen, Thank you for your feedback regarding our POS System and service. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business. In regards to amending the sale after the fact, feel free to call our technical support team at 704-405-5089 and they can help walk you through this process. Thank you again and we look forward to working with you! VR Verified Reviewer Ministry Director Restaurants Used the software for: 2+ years ### "Life made easier " January 15, 2019 5.0 This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too. Pros The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together. Cons The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often. Review Source MD Michael D. Owner Retail Used the software for: 2+ years ### "My business backbone" December 18, 2020 4.0 Overall good experience. I depend on it as if it were one of my best employees. Pros This is the only POS I have ever used. It is the first and only one this family business has ever used. The point of sale works well as we have a large inventory for a small business. I have trained six different people to use it and have done well. The ability to generate reports related to sales for tax purposes and managing inventory as well as managing A/R is wonderful. Cons We have had some anomalies over the years that can not be explained. We have several accounts for individuals that generate a repeating sale each time I do monthly statements. I will name them ghost acct and discard them each month. Occasionally this will happen with an inventory item. The amount in stock seems to change by itself Review Source Response from POS Nation December 29, 2020 Michael, Thank you for your feedback regarding our POS System. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We are happy to hear that six different individuals were easily trained on the system and also that our reporting functions are just what you need. We greatly appreciate your business. SH Scott H. partner/owner Food & Beverages Used the software for: 2+ years ### "Review of Personnell" November 10, 2020 4.0 Pros The customer support team, in particular \[SENSITIVE CONTENT HIDDEN\] has been awesome. \[SENSITIVE CONTENT HIDDEN\] was fantastic with getting my problem solved as quickly as she did. I hope that she answers any future calls we need to make. Cons Inability to add surcharge for credit card/debit purchases. Our credit card processing is through Payment Depot/First Nashville and the need to go to a separate screen and hit another key, while our customer is waiting is cumbersome and not efficient, either time wise or financially. We have been told that this is due to us using First Nashville, but it is hard to believe that a processor of this size is not set up in your system for this to be handled. Please feel free to contact me for further response. Review Source Response from POS Nation November 12, 2020 Scott, Thank you for taking the time to write us a review. We are happy to hear that our customer support team represented POS Nation well. In regards to your inability to add surcharge for credit card/debit purchases, we definitely can help you get this setup. Please give our technical support team a call at 704-405-5089 to get you the assistance needed. Thank you again for your review! We greatly appreciate you as a customer. MA Max A. Owner Retail Used the software for: Less than 6 months ### "POS Nation is a bad system with even worse customer service" September 22, 2023 1.0 Pros Nothing. It's been a terrible system all around. Cons System is clunky. Not user friendly. Customer service is really bad, lots of false promises and account rep who didn't know how to use the system himself. Difficult to get an appointment with account rep (had to schedule a week in advance) and couldn't get tech support on the phone. Doesn’t integrate with QB Online. Hardware is cheap and credit card terminal doesn’t function properly. Sales reports are not refined enough. In general, a very bad system and I would advise any other small business owners to stay away. Reason for choosing POS Nation for Retail I read this was a better system than Square or Clover for my specific industry. It is not a better system. Review Source PH Phil H. Owner Farming Used the software for: 2+ years ### "Love our POS System" March 23, 2019 5.0 We are a Christmas Tree Farm with a fairly large gift shop. We are only open seasonally and POS Nation is willing to work with us during the time we are open. This system has allowed us to have total control of the trees in the field, the number of trees sold, and aided us in knowing when to close the harvest. Our entire gift shop is now in the data base which allows for quick and accurate checking-out of the customers. We have also integrated our CC processing in with the POS system and everything works great! I can't say enough good about our experience with POS Nation. Pros How easy it was to enter the entire inventory into the system. The speed with which you can check out a customer! And the ability to run easy accurate reports at the end of the day, week or year! Cons I can't think of anything I don't like about the software. Anytime I have had a problem, the system had what I needed, I just didn't know how to use it. Customer support has always solved my problems and taught me what we needed to know. Or better yet, how to use the system. Review Source Response from POS Nation October 17, 2019 Thanks for the review, Phil! We're glad you're enjoying the software and find it easy to use. JL Joseph L. IT Manager Hospitality Used the software for: 2+ years ### "POS Setup." April 9, 2024 5.0 Pros Customer service is always great. \[sensitive content hidden\] was friendly and knowledgeable and quickly got us setup on a new workstation. Cons No complaints about POS Nation for Retail. Review Source KC Kenneth C. Owner Wine and Spirits Used the software for: 2+ years ### "Simplicity" October 21, 2020 5.0 Been using over 15 years, had some growing pains in first few years but it has been pretty rock solid for last 8-10 years. So easy to use and train new employees quickly. Every other POS I have looked at is overcomplicated and hard to use and follow. Pros Very simple presentation at POS homesceen in selling mode, simple operation for scanning, lookup and paying. Software has the few features that I need and so many others that I will never use. Cons Inventory sales history by item is not precise enough, needs to break down actual sales from transfers and damages. including transfers really can skew the actual sales history. Also spot checking Inventory is very confusing to teach and execute properly. Reason for choosing POS Nation for Retail Easy to understand and use. Review Source Response from POS Nation October 26, 2020 Kenneth, POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! We appreciate your 15 years of loyalty and thankful to have you as a customer. JLD Joseph L D. President Retail Used the software for: 2+ years ### "Best POS for Retail/Tavern Liquor Business " December 15, 2020 5.0 Pros Great product. Easy installation and start up. Only POS to provide solution for hybrid business. We are a restaurant/Tavern/retail wine shop that uses the robust tag/label system as well as inside dining/bar business. Service from CAP has been great. Very responsive and good follow up. Cons Only Con we experienced was the interface to Quickbooks at startup. Our distributor didn’t provide instruction prior to install. We had Quickbooks operational prior to CAP which required a rebuild of Quickbooks after the fact. CAP customer support went above and beyond to help us. Reason for choosing POS Nation for Retail Ease of use and a great value for our small shop. Review Source Response from POS Nation December 22, 2020 Joseph, Thank you for your feedback regarding our company and our customer support. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business. PK Patrick K. Owner buyer Apparel & Fashion Used the software for: 2+ years ### "Transfer from one to another" April 3, 2024 5.0 Pros \[sensitive content hidden\] was great on showing me what he was doing and how I can deal with it in the future. Cons Reporting is hard, sales reports and trying run inventory control. I don't know what kind of codes to put in. Review Source RZ Rob Z. Owner Consumer Goods Used the software for: Less than 6 months ### "Support and ease of use top notch" July 13, 2022 5.0 Smooth. Wonderful. Pros The tech support is top notch; knowledgeable, available, and friendly. Integrating to this system from our old POS was smooth. I can’t speak highly enough of my experience with POS Nation. I can also say with confidence that using POS Nation has given me better data to help my business thrive. Cons We have had our system up for over two months and every hiccup along the way has been smoothed out through experience or tech assistance. As with any new software, getting used to it takes a minute. The clock in/clock out feature is very easy for my employees to forget, so we do not use this feature. Reason for choosing POS Nation for Retail Salesman was knowledgeable and friendly and the price was untouchable. Review Source SM SHIV M. DIRECTOR Construction Used the software for: 2+ years ### "\[SENSITIVE CONTENT HIDDEN\] WORKED WITH ME TODAY" November 5, 2020 4.0 Pros \[SENSITIVE CONTENT HIDDEN\] TOOK HIS TIME AND ADDRESSED ALL ISSUES I HAD ON MY 4 STATIONS. LUCKILY HE WAS ABLE TO CORRECT ISSUES THAT WAS CAUSING MY SYSTEMS TO CRASH. HE WAS VERY PLEASANT AND TOOK TIME TO EXPLAIN EVERYTHING TO ME. HE WAS VERY HELPFUL AND IF NEED BE I WOULD LOOK FORWARD TO WORKING WITH HIM AGAIN...OTHER REPS SHOULD FOLLOW PATTERN..THANKS Cons SOMETIMES IT CRASHES....SOME AGENTS LEAVE ME WITH A BACKUP FROM 2017 WHICH IS CONSIDERED CRAZY BECAUSE WE ARE IN 2020... Review Source Response from POS Nation November 6, 2020 Shiv, Thank you for your feedback regarding our technical support team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! Also, if the POS System does crash again, please be sure to either call our technical support team or email us at customercare@posnation.com so that we can get this addressed as soon as possible. Thank you and we greatly appreciate your business. Similar Products Featured