# Page 3 | POS Nation for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is POS Nation for Retail the right Retail POS System solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/59952/POS-System/reviews --- POS Nation for Retail 4.6 (133) [View alternatives](https://www.capterra.com/p/59952/POS-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of POS Nation for Retail ## Showing most helpful reviews Showing 51-75 of 133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VW VIVIAN W. MANAGER Sporting Goods Used the software for: 2+ years ### "sPORTING GOODS" December 18, 2020 4.0 Love it Pros The point of sale is easy to use. Reports are great.. Cons It kicks you out often but you can get rite back in. The inventory is complicated way to many steps Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Needed more options to enter items and get reports Review Source Response from POS Nation December 29, 2020 Vivian, Reviews like this really make our team proud. We are happy to hear that the reports are great for your business. Thank you so much for your kind words, and for being a valued POS Nation customer! BV Bony V. MANAGER Retail Used the software for: 2+ years ### "System Support" June 12, 2022 5.0 \[SENSITIVE CONTENT\] Called Tech Support team with PAX Machine issue!! \[SENSITIVE CONTENT\] hoped on the computer and directed me to do couple of troubleshooting and it was all fixed with in mins. Team is always helpful. Pros User Friendly!! Inventory management is super easy!! Tech support available 24\*7!! Cons PAX machine disconnects too often!! only issue we have with this POS Reason for choosing POS Nation for Retail POS Nation have most of the products within the system since its dedicated Liquor store POS. It saves me alot of time and hazzle at time. Review Source DM Daniel M. OMSI Director of IT Non-Profit Organization Management Used the software for: 2+ years ### "Simple POS system" November 6, 2020 4.0 Pros It does a lot for the money. It has been easy for our store clerks to learn and use. They provide good support for a great reasonable monthly price. Cons Don't really have anything for what i least like. Review Source Response from POS Nation November 12, 2020 Daniel, Thank you for your feedback regarding our POS System and our technical support. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We are also happy to hear that it has been easy for your store clerks to learn and use! We greatly appreciate your business. CD Carol D. Small business owner Retail Used the software for: Less than 6 months ### " Wonderful Step By Step Guidance" October 27, 2020 5.0 Pros \[SENSITIVE CONTENT HIDDEN\] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far. Cons Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Review Source Response from POS Nation October 30, 2020 Carol, We are glad to hear that you enjoyed your experience with your Customer Success Manager, and that he represented POS Nation well. We look forward to working with you again soon! Please reach out to us if you would like additional training in regards to the reports at customercare@posnation.com JS Jane S. Owner Apparel & Fashion Used the software for: 1-2 years ### "Great Software and Even Better Company" November 13, 2020 5.0 Excellent. The team is very easy to work with and actually cares about our business. Pros The software is incredibly easy to use. Our Customer Success Manager helped us with onboarding and training, and we were up and running in a matter of days. The software helps us track inventory and issue purchase orders to our vendors. Overall, it's helped us tremendously with running our business. Cons Nothing really. If I had to say anything, some of the buttons are a little small. Review Source Response from POS Nation November 19, 2020 Jane, Thank you for your feedback regarding our software and someone within our Customer Success team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business and thank you for taking the time to write us a review! KP Kendall P. Guest Services Director Hospital & Health Care Used the software for: 2+ years ### "Hospital Gift Shop Use" December 23, 2020 5.0 Pros Very easy to use. I most enjoy the ability to set up hot keys for the items that we sell the most. Cons Would like to see a functionality to be able to take credit card payments over the phone for credit card purchases. Reason for choosing POS Nation for Retail Price and ease of use Review Source Response from POS Nation February 16, 2021 Kendall, We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please reach out to our technical support team at 704-405-5089 to discuss option for taking credit card payments via phone. Please let us know if you need anything in the future! TA TJ A. President Retail Used the software for: 1-2 years ### "LOVE POS NATION" October 23, 2020 5.0 Wonderful- Highly recommend Pros User Friendly, Reporting, Inventory. The best customer service and IT support. Easy set up and the POS NATION teams care about you and your business. Cons Worldpay take 1-2 days to deposit funds from customers paying with credit cards. Alternatives considered [Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)[Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing POS Nation for Retail Best Customer Service Review Source Response from POS Nation October 26, 2020 TJ, We are so happy to hear that you are enjoying your POS system so far specifically the reporting and inventory modules. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future! OG Otto G. General Manager Food & Beverages Used the software for: Less than 6 months ### "Broad range, excellent service." March 15, 2019 5.0 POS Nation has some of the best customer service I've come across. 24 Hour (I think anyway) technicians available, and they even assigned one person to be our contact guy for setting up the new system. He was an invaluable resource when we were just getting started. While not every technician is familiar with every POS System, they are knowledgeable enough to help solve most minor issues, or set up a call-back appointment for the next day with another agent. Could not be happier with POS Nation and their support. Pros I am using RPower POS System through POS Nation. This software is very in depth, almost overwhelmingly so. There is next to nothing you can't do through it and as far as POS Systems I've used throughout my career, is easily the most broad and intricate software I've ever seen. RPower comes highly recommended especially if you have a complex or large menu. Cons It's range of features and capability are so immense that at times it seems almost intimidating. I have been using it for nearly 4 months now and I'm figuring new things out every day. Sometimes confusing to do what one would imagine to be a simple task, until you figure out all of its various quirks and commands. If you have a small or very simple menu, I would suggest a smaller and simpler POS System. Review Source JM Jack M. Director Non-Profit Organization Management Used the software for: 2+ years ### "Large, complex software" December 19, 2019 4.0 Expansion of existing Point of Sale system - new terminal and migrating from a single standalone installation to a server-based installation. Great technical support during the transition. Pros It gets the job done. Responsive sales team during initial contact. Excellent support while installing the product. Cons Complex user interface. Very complicated database structure Reason for choosing POS Nation for Retail Competitive pricing, good customer support Review Source Response from POS Nation January 17, 2020 We're happy you're staying in touch with tech support! Let us know how we can help with anything else in the future. Thanks for the review! jS jennifer S. owner Apparel & Fashion Used the software for: 2+ years ### "owner" April 11, 2019 5.0 Really enjoy all the technical support team really listen to my needs and problem solve for my business. Make great suggestions for my operating system. I like that all my needs are in one shop. Pros Step by step walks you through.easy to enter product. Easy to review stock of inventory. Manage Report from year to year. Clock in clock out. Accounting purposes, great best sellers. Times of day busy Cons The return process. Not able to print reports of items when you enter them. Review Source Response from POS Nation September 12, 2019 Thanks for the review, Jennifer! KH Kevin H. Owner Retail Used the software for: 6-12 months ### "POS Nation/Cash Register Express" October 26, 2020 4.0 POS Nation and Agents have been amazing to the best of their ability. Pros Ease of ability to upload previous POS data into it. Ease of daily use. Cons What i would consider to be simple items to fix often cannot be fixed. Time Clock is not supported for QuickBooks upload. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing POS Nation for Retail Pricing and timeliness to get products to us. Review Source Response from POS Nation October 27, 2020 Kevin, Thank you for taking the time out of your day to write us a review! We are glad to hear that you have enjoyed your experience with our team, and that we have represented POS Nation well. We look forward to working with you again soon! NP Nick P. Owner Retail Used the software for: 2+ years ### "Best POS For Liquor Store." November 7, 2020 4.0 Pros Easy to operate and maintain POS . \[SENSITIVE CONTENT HIDDEN\] are best in team. Cons Only future it has to be add like Daily Journal Reports so you can see whole day details. Review Source Response from POS Nation November 9, 2020 Nick, We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future! KL Kyle L. General Manager Tobacco Used the software for: 2+ years ### "In Brief" October 8, 2021 4.0 Pros Too busy to go into detail. Works fine for what we need Cons So much for a quick review process... A little clunky for linking products Review Source Response from POS Nation October 22, 2021 POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! CG Cherryle G. Owner Retail Used the software for: 2+ years ### "POSNation Review" January 26, 2022 5.0 Inventory is a breeze and balancing is a breeze! Pros The ease of use! I, the owner, and my staff love how easy it is to ring up customers! Cons I did not have any adverse things to say! It’s perfect! Reason for choosing POS Nation for Retail Because we loved our old out dated one and couldn’t wait for the new one! Review Source LC Lucky C. Owner Consumer Goods Used the software for: 1-2 years ### "Amazing support and equipment" March 16, 2019 5.0 Overall satisfied with my purchase and service. Wish they would provide free upgrades when requested. Pros They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over. Cons At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems. Review Source RD Rony D. Owner Tobacco Used the software for: 1-2 years ### "Great product" November 8, 2020 5.0 Pros Ease of use and what i wanted out of it! The customer service is the best part great people who know what there doing and i get my problems resovled all the time! Cons Cant send out mass emails! Nothing to be a deal breaker! Review Source Response from POS Nation November 12, 2020 Rony, Thank you for your kind words regarding our POS System and also our customer service. We pride ourselves on delivering such service that our customers can brag about. Thank you for taking the time out of your day to write us a review. BB Betsy B. PR/Marketing Director Retail Used the software for: Less than 6 months ### "Would recommend POS Nation" February 12, 2021 4.0 I know that when I call I always have someone who can guide me and answer questions. That is very much appreciated. Our Customer Success Manager, \[SENSITIVE CONTENT HIDDEN\] has been wonderful through this experience. He has been kind and patient. We really appreciate the fact POS Nation is a US-based company and everyone we speak to is here in the US. Pros All of our needs have been met with this pos system. We appreciate that the learning curve for the software was easy and the process of integrating with our existing business was efficient. Cons I would like to see a printer that prints tags for outside use, such as a tree tag. At the moment we are printing onto a smaller tag and sticking them to the tree tags. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) The reasons are far too long to list in this space. :) Review Source LP Linda P. Manager Restaurants Used the software for: 2+ years ### "POS Nation Technical Support Is The BEST!" March 12, 2019 4.0 POS Nation Technical Support is AMAZING! When the system gets hung up or any problem, they answer and have the system going or problem solved quickly. Pros The software suggested by POS Nation is easy enough for anyone to use and yet is able to keep up with our growing business. Cons The software requires you to create modifiers for so many little changes. Review Source HW Heather W. Owner Tobacco Used the software for: Less than 6 months ### "CRE " November 21, 2020 4.0 The version I have is Cash Register express. I have been happy overall. The transition has been relatively seemless. Pros Once the system is set up it is easy to use and the reporting features are very useful. Cons The limited ability and cost to communicate with accounting software like Quickbooks online. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing POS Nation for Retail Mainly the pricepoint and the value for the price. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) More reporting features, inventory management, price point Review Source Response from POS Nation December 4, 2020 Heather, Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business. SM SHANON M. EVENING MANAGER Food Production Used the software for: 2+ years ### "GREAT PRODUCT AND SERVICE" March 17, 2019 5.0 WE HAVE HAD A GREAT EXPERIENCE WITH THIS COMPANY SINCE WE BOUGHT THE SOFTWARE. IF I EVER HAVE ANY ISSUES, POS ARE ALWAYS THERE TO HELP ME. Pros I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE. Cons HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE Review Source SK Sean K. Managing Member Wine and Spirits Used the software for: Less than 6 months ### "Divey is the most knowledgeable person I’ve dealt with" April 7, 2022 5.0 Excellent. Smooth and simple. Pros It’s simplicity and the fact divey can resolve any issues. Excellent conversion process. Cons Nothing at all. Everything is easier and better Switched from [mPower Beverage](https://www.capterra.com/p/121474/mPower-Beverage/) The card processing shifting to the customer at POS and off of me. Plus was easier to use and easier to maneuver around. Review Source SL Scott L. Owner Food & Beverages Used the software for: 2+ years ### "review" November 17, 2020 5.0 fantastic Pros ease of use...comprehensive...detailed... Cons everything is perfect no negative issues very happy Review Source Response from POS Nation November 19, 2020 Scott, Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business. AH Anita H. Manager Retail Used the software for: 6-12 months ### "Technical Support" November 11, 2020 5.0 It’s been very great! Pros I love the technical support. I always get the help I need. Very professional and friendly. I’ve never felt like I couldn’t accomplish the tasks after support I’ve been given. Cons Some issues on reporting but we are working through. Reason for choosing POS Nation for Retail Greta price and something we were already familiar with. Review Source Response from POS Nation November 12, 2020 Anita, POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company and specifically our technical support team. KM Kim M. Fundraising Assistant Non-Profit Organization Management Used the software for: 2+ years ### "My Review" November 19, 2020 5.0 The CAP support team are excellent. They are very knowledgeable and willing to assist with every problem that arises. Pros I have only been using the POS systems daily for the past 3 1/2 months. Prior to this I used is occasionally when I filled in for a co-worker. I find the Hot Keys to be very beneficial. Also, most of the reports are pretty easy to generate and understand. Cons Still learning all the features of the software. Review Source Response from POS Nation November 23, 2020 Kim, Reviews like this really make our team proud. We are so happy to hear that you have found the Hot Keys feature to be very beneficial for you. Thank you so much for your kind words, and for being a valued POS Nation customer! EH Eric H. Editor/Publisher Music Used the software for: 2+ years ### "POS Nation Ain't No POS" July 8, 2020 4.0 We used POS Nation to sell several issues of the magazine from different locations. Paired well with our laptops and made selling very convenient. Pros POS nation is a truly complete point of sale system that is super intuitive. A benefit for beginning users to learn the ropes for retail/customer service cash handling. Cons After the initial trial period it's rather expensive; costing over $60 a month. With free programs available, that provide the basics, it makes POS Nation a luxury program instead of a necessity. Review Source Response from POS Nation July 15, 2020 Hi Eric, We're happy to hear that you're enjoying your point of sale solution, and we appreciate your feedback. Thank you for being a valued POS Nation customer! Similar Products Featured ## Related categories [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.