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Serving Canadian dental practices of all sizes and make up.

Product Details

ClearDent is a dental practice management solution designed to reduce training time, improve staff efficiency, and help your practice adhere to all necessary standards, certifications, and guidelines. When your software covers all your needs, you won't worry about switching between programs or who to call for support. You will be able to digitize your practice in a way that works for you. Scheduling, imaging, charting, perio, practice analytics, a mobile app and so much more are all available.

Contact Details

Prococious Technology

http://www.cleardent.com

Founded in 2002

Located in Canada

Starting Price

  • Not provided by vendor

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

ClearDent Features

Appointment Management
Appointment Reminders
Charting
Claims Management
Client Management
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning

ClearDent Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 50 of 111 reviews

Showing Most Helpful

Showing 50 of 111 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Dawn F.
Office Manager
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 30, 2019

“Office Manager: Using Cleardent 6+, chartless for 4 years. Victoria BC office”

OverallMy overall experience is very good. But just my few of my cons that I find frustrating.
ProsLove the right click option to access all areas of the computer chart!! Easy to use, easy to learn. Lots of options that we haven't even begun to learn and never seem to have time for. Great that ClearDent has the option to customize per practice. The reports that I produce are very helpful. Support team is great, if someone cant help with the problem they do call back.
ConsLedger is a bit frustrating for my front end ladies, I don't find it difficult but the ladies at the front do and the patients definitely don't understand it. So requires to much explanation. I don't like the patient screen (no matter where in the program you are), it does not show the doctor that the patient sees on the top tab anywhere. Only in the personal screen. We have 4 dentist in our practice and it would be VERY helpful if the doctor they are registered with shows up at the top tab where there name is. In the insurance info screen, you offer the option of putting the fiscal year in for there plan. But soon as the year turns over the computer defaults to the calendar year. VERY frustrating, because now all the trouble we have gone through to collect accurate insurance info and put this into the persons insurance tab is now useless. So now all estimates are wrong and treatment planning is wrong if the patient is trying to stay with the confines of there plan limit. And it becomes a financial nightmare and angry patients. Wish that you could do minimal customization in the insurance tab. Eg: if a procedure is not covered on the policy the option was there to put that into the insurance screen somehow to immediately transfer that cost to the patient when submitting. EDI does not always give you a EOB sometimes just a acknowledgment. The small visual screen when submitting that the front end sees when the office is chartless. That could be a bit larger.
Reviewer Source 
Source: Capterra
January 30, 2019
Darlene F.
Office Manager
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 31, 2018

“SPEED IN CLEARDENT NEEDS IMPROVEMENT , ”

OverallLove the program, easy of screens and use and being able to get from one area to another . Good graphics , support seems better than a year ago . Love clearconnect . Need to know how to use it better . Patients are loving it .
ProsThe functions are great , to see all information for patient information but a lot of clicking . Clicking from one screen to another . Pros ease of use compared to other programs .
ConsWish there was a feature showing information missing from patient info area . Like no picture on acct in schedule . The scheduler should be able to show what info is missing on chart . Emails mobiles pictures with maybe a question make ? Meaning go to patient info screen to get . The Pre Med we have to put into each appt but if in the Medical or patient screen we clicked the button and when those patients came in their appts were automatically knowledged as Pre Med IMPORAMT . Other wise can be missed. Wish when in adjustment the notes category would automatically not be checked to show on statements patients don't need to see any individual notes only for office . PREMED needs to be automatic on any appointment showing and ticked . Not as you are putting in the appt . Too much to remember needs to shows immediately. Would like to be able to get to deposit from schedule . Printing patient receipt have to say print 2x once money taken . Should just print automatically once $ taken and processed. Schedule should be able to get to screens in other areas as well as it is the main function . Would like an icon for insurance over 3 mos outstanding on acct or it goes to orange as we should look into a acct
Reviewer Source 
Source: Capterra
August 31, 2018
Julie L.
DDS
Medical Practice, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“User friendly and nice design!”

OverallWe are now able to view all EDI transaction/claims as they are kept in the patient file. We are able to send documents with encrypted passwords. We are able to do digital charting.
ProsHas options for customization, easy to use scheduling and billing. Great reports for accounting. Seamless integration for Sirona xray sensors. All insurance EDI transactions are kept in the patient file for future access. Easy to shorten & lengthen appointments by pulling up & down on the appointment. Easy transition from previous software. Great training!
ConsUnable to double click on items in drop box to preview the appointment. Few options for "grey notes" or Mark as it's labelled, would be nice to have color options & more customization. Unable to merge categories in documents for patient documents that were imported from previous software . Can only skip ahead + 1 mon, 3 mons, 4 mons, 6 mons, 9 mons or next day in calendar, would be helpful to be able to click skip ahead 1 week. It's too easy to "remove patient from database", extra security should be added. It's impossible to delete/move a document in a patient file if it was entered incorrectly after locked. Cannot choose email as preferred method of contact - only phone numbers. Preferred name doesn't replace legal name in schedule, it's added in to the appointment description but not bolded or another color to bring attention to staff. When a primary insurance changes or is removed from primary insurance holder, it still remains on other family members files, it should be removed immediately once primary has been updated. When exporting 1 xray, all existing xrays and photos are exported as well. Encrypted emails only have the attached document/file encrypted but not the email itself (can only encrypt documents/files - we thought the capability extended to any email sent through Cleardent). The fees to add on the option to text patienst is ridiculously expensive. When "confirming" appointments, the appt has a "C" but doesn't have the option to change color.

Vendor Response

By Prococious Technology on October 26, 2018
Hi Dr. L, thanks so much for your thorough review! Sounds like ClearDent is working really well for you, which is fantastic. But, you do have a number of smaller issues that we may be able to help with. If you're open to it, you may benefit from a session with a trainer to walk you through how to handle some of things your struggling with, or show you a different way of doing things that could prove to be more efficient. If you're interested, give us a call at 1-866-253-2748.
Reviewer Source 
Source: Capterra
August 21, 2018
Hor Tak Z.
Dentist
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 22, 2018

“Pretty decent practice management software”

OverallOverall it has been working for us. We hardly use the support so the yearly cost for that is a bit high I find especially when you add it up over the years. A per call charge instead might be a good option for them to offer for the offices that rarely call for support.
ProsI like that everything is integrated - digital charting, radiographs, ledger and is easy to work with.
ConsI didn't like that the EDI claims weren't automatically handled by the software into the ledger, but I hear this has been incorporated in a more recent version. Also sometimes upgrading to the new version taxes older computers so hardware upgrading is needed. That seems related to inefficient programming since this type of software isn't normally CPU intensive I would think. Maybe the more current versions don't require the latest and greatest CPU power. I don't know.

Vendor Response

By Prococious Technology on October 26, 2018
Thank you for the review Dr. Z. Great to hear feedback like this. ClearDent is a very large program, so there are some technical requirements in order to run it. We don't often hear that they are too high though, so there may be a simple fix that an IT professional can help you with if you want to upgrade to the latest version. And yes, EDI claims are automatically added into the ledger! Luckily EVERY update from ClearDent is completely free, so when you're ready to upgrade, just let us know.
Reviewer Source 
Source: Capterra
August 22, 2018
Avatar Image
Robert B.
Business Management Consultant
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Comprehensive ”

OverallWe have been happy with ClearDent and our practice is 100% using it. From billing, scheduling, charting, and to do lists, it is all in ClearDent. They pride themselves in the support and rarely do we wait to get in touch with a support person and 99% of the time they fix the issue. Feature requests and improvements are less responsive, but still good. We do recommend ClearDent to our colleagues.
ProsIt integrates well with all our equipment, digital radiographs, etc. Support is excellent, with any issues dealt with quickly so that we do not lose productivity
ConsYou can 'see' the different modules and how they got added on to the base system - still all works, but not always as convenient or consistent as you would expect. The reporting modules are awkward and it takes a while to understand them, and they don't export well to something like excel so we can do other analysis. What you see on the screen, is not what gets printed and with older staff on the front desk that 'need' to work on paper, they often print something like a recall patient list not realizing it will be 50 pages.

Vendor Response

By Prococious Technology on October 5, 2018
Thank you for your very flattering review, Robert. Great to hear that our hard work is paying off for your practice. Rest assured that we continue to work to improve our software even further!
Reviewer Source 
Source: Capterra
August 21, 2018
philip c.
owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 25, 2019

“cleardent software”

OverallScheduling, charting, billing, notes are all great! Very happy with this product.
ProsCleardent is packed with features, and a secure software for dental offices. There's also an app, which can be used on your phone or ipad to access the schedule for an additional fee.
ConsThe charting of restorations , is a bit annoying, as it charts it in the worst case scenario which rarely happens for buccal fillings etc.. Whenever the software is updated, there seem to be glitches for the next month.
Reviewer Source 
Source: Capterra
July 25, 2019
Klaus P.
Office Manager
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Love ClearDent”

OverallBenefits are the people who handle our support. I love how ClearDent is easy to use and learn. Team is an excellent support/trainer. I would like to have ClearDent visit or put out surveys on what offices would like changed within the software to continue to improve.
ProsClearDent is super easy to use. It has a lot of helpful functions that other programs do not have. The best part of ClearDent is the support team. They are the best. Super knowledgeable, and if they do not have an answer for you they will find out same day.
ConsI would like icons that are clearer. I would like to be able to customize more within the software. I really do not like the charting area. It is slow and not easy to read. It would be helpful if it was more like a paper chart.

Vendor Response

By Prococious Technology on October 26, 2018
Hi Dr. P. First off, thank you for your very positive review. We're very happy to hear that you've had a great experience with ClearDent. Second, I like your idea of using surveys to collect even more data around development requests from our customers. We will be looking into that!
Reviewer Source 
Source: Capterra
August 21, 2018
Shirley H.
Dentist/owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 25, 2018

“ClearDent”

OverallHelp to keep track of appointment, patient information and treatment progresss. Basic functions are OK but there are still inconvenient issues that need to be addressed.
ProsCharting. Schedule. These are easy to use and navigate. The charting graphics could be better though.
ConsLedger is confusing to read and use especially when we have a mixture of assignment and non-assignment patients - not easy to distinguish between the two types of patients ans entering insurance cheque payments is confusing for frontdesk. It does not keep track of total fees charged year to date in the ledger so we have to add by calculator! Digital imaging is not completely compatible with ScanX. And not sure how to transfer radiographs between patients when radiographs were scanned into the wrong patient. When we print out xray or email Xrays, the file doesn't include patient name - very inconvenient.
Reviewer Source 
Source: Capterra
August 25, 2018
Edward A.
Office Manager
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 28, 2019

“User-Friendly Software”

OverallTheir tech support is above average, although there's one particular guy I'd rather speak to most of the time (Vinod) because he handles call well & is really well-versed on the system. Do I get money's worth from using their software - it's an in-between of Yes & No? But I have no plans of switching to another software.
ProsEasy to navigate menus. The software is well equipped and ready to interface with other applications.
ConsI spoke to a tech support guy before, I was looking to generate a report (I just can't remember exactly what but it has something to do with cancelling appointments on schedule) but I was told that that item (detail) can't be generated. So I told him maybe you could suggest on your next meeting to have that included on the software for UAT. I don't know what happened since but I still can't get that report I was looking for.
Reviewer Source 
Source: Capterra
January 28, 2019
Lakshmi M.
Owner
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Great if you are new to paperless charts”

OverallGenerally I'm please that we chose Cleardent. I hope it becomes more popular in Ontario as the majority of new staff are unfamiliar with it.
ProsEase of use. It was easy to transition from paper. All staff from different generations and experience were able to adapt quickly. I like that the digital xrays are integrated rather than using bridging.
ConsCustomer support is mixed. I have solved several of my own problems because they insist something is not possible, when I'm sure it is. Bugs that we find are not handled promptly.

Vendor Response

By Prococious Technology on October 26, 2018
Thank you for your review, Dr. M. Sorry that our support team wasn't able to solve your problems. That is not typical, but they are human, so they will occasionally have off days. Hopefully next time they can get back to serving you perfectly. Also, you'll be glad to know that we are growing fast in Ontario, so you can expect more and more people to be familiar with our product there.
Reviewer Source 
Source: Capterra
August 21, 2018
benita s.
manager / dental training / lecturer
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 4, 2018

“Cleardent helps us onboard new staff and help our patients effciently ”

OverallEase of customer service and friendliness allows the staff to take the step to call - not wait to ask myself or the office managers.
ProsAs a dental staff trainer, I love the training tool online. The basic framework is clearly reviewed, and I and the staff can spend more time training on specific areas. I appreciate the ease of use and the reporting systems for our day and month end. Customer support is wonderful and the staff learn more each time they speak to someone. Great job!
ConsI would like to have the lab codes not automatically have a check mark next to it in the treatment planning area. I create templates that sometimes needs codes removed and now when remove all checked items is clicked a lab code is removed that was auto checked
Reviewer Source 
Source: Capterra
September 4, 2018
Sonya D.
CDA Receptionist
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Very User Friendly Software”

ProsOur office has had many fill in staff over the last year (due to injury/accidents) and this software if very easy to teach to new users. It has a great workflow from start - patients being checked in and seated - to finish - receptionist checking the patient out and scheduling the subsequent visits. Since starting to use the emailing system for recall visits our hygiene department has started scheduling 3-4 months in advance and our cancellation list to fill appointments is longer than its ever been.
ConsWe wish that there was a greater ability for customization of dental charting and a more efficient way to input existing treatment when charting for a new patient to the practice.
Reviewer Source 
Source: Capterra
August 21, 2018
Chris M.
General Manager
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 22, 2018

“Lots to offer”

OverallWe have been using Cleardent for over five years. Still feeling like we are only touching the tip of the iceberg in terms of the potential to drive our business forward.
ProsThis software has it all. Great program for practice management for a complex office. Plenty of management tools and customizable.
ConsIt is a complex program so lots to learn to maximize its potential. You get out what you put in so make sure to be ready to adapt to updates.

Vendor Response

By Prococious Technology on August 23, 2018
Hi Chris, thanks so much for your review. Very glad to hear that ClearDent has been working so well for you for over 5 years! If you ever want to learn more about how to use ClearDent (you're right, it can do a LOT), I hope you check out our training video section on our website: https://www.cleardent.com/free-tools/training-videos.php
Reviewer Source 
Source: Capterra
August 22, 2018
Andrew K.
VP/General manager
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 2, 2018

“The software that could be a market leader but missing one control/feature ”

OverallMixture of happy working and frustration with the management.
ProsIt's a great system for a dental practice, user friendly and easy to learn and use. Exceptional technical support. Good value for the money.
ConsThe developer/VP refuses to add one option in a user setup wich would allow the owner of the dental practice regulate the access of each team member to the financial data of the practice. The programmers are very receptive to implement multiple "fancy pictures, colours and such" but refusing to help the owner with safeguarding very sensitive information. It has been a source of frustration for over 6 years already.
Reviewer Source 
Source: Capterra
October 2, 2018
Shawn J.
dentist
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 24, 2018

“cleardent long term customer thoughts”

OverallGood customer service but support doesn't implement much needed features that customer's request.
ProsSoftware has a lot of places to add notes to keep track of conversations, insurance, etc. EDI billing for instant EOB is great. Charting is good and perio is easy to read
ConsInability of Cleardent to caluclate Rolling frequencies. Support says it is important feature but 2 years on they still have not implemented it. This has cost us alot of time to calculate each patients eligilibity because we have to check everyone in case they are Rolling or not.

Vendor Response

By Prococious Technology on October 26, 2018
Hi Dr. J. Thank you for your great review, and excellent feedback. We are looking into these types of things on a continuous basis.
Reviewer Source 
Source: Capterra
August 24, 2018
Maria J.
Dental Receptionist to the best dentist in TO
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 24, 2018

“Cleardent User Friendly Great Customer Support”

OverallOne of the customer representatives is my number one support, he understands me sends me the info I need step by step emails He is the best but they are all very knowledgeable at Cleardent.
ProsI have been using Cleardent for over 15years and it is very user friendly but the best is the support staff, I use it to the extreme. I call for assistance and love the call back program. I also email my favorite support members and get a response with in a timely fashion.
ConsThere are features that I would love to use but financially our office is not able to access them so if they put the features and increased the support a little so everyone can use them eg texting etc
Reviewer Source 
Source: Capterra
August 24, 2018
Bailey A.
Head Receptionist
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Great Software”

OverallUsing cleardent for 6 years, texting and email service is great. I'd like to see more features that we can use w/ the text and email.
ProsVery colourful and like how graphic it is, (dentrix is to bland) very easy to use and I like that a couple suggestions I have made for the program have been added in the updates
Conswhen you remove secondary ins to remove primary and then put secondary so you can send a claim, all the fees constantly change. It'd be nice what you put in for primary/secondary stays the same so if a tx plan is added and you need to pre-d it but another part of the plan is already assessed it'd be great if the fees never changed.
Reviewer Source 
Source: Capterra
August 21, 2018
Danielle J.
Receptionist/CDA
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“User Friendly Software”

OverallWe are just starting to go paperless and I think that this software has lots of good features that we have not even started to use. We will be happy when we are using it to it's full capacity
ProsI have used many different software in offices and ClearDent is one of most user friendly out there. They have many great features that other companies are lacking that make the ease of use and navigation terrific.
ConsI feet that if you create a treatment plan for a patient you should be able to make that into a contact for them and either have it waiting or book it from there. It is almost like we have to do the extra step by not having that option.
Reviewer Source 
Source: Capterra
August 21, 2018
Lina J.
Dentist Owner
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 27, 2018

“Best from Day 1”

OverallThey've been excellent! IMHO the most receptive company wrt listening to their customers. (And I've had experience with a few different software vendors!)
ProsThe company listened to our needs and always tried to update their software to incorporate our needs by adding features and modify accordingly to address concerns.
ConsAs the company grew, the staff grew so there's be more support but I felt the love hours for their availability decreased and the personal touch seemed to have been lost.

Vendor Response

By Prococious Technology on October 26, 2018
Hi Dr. J. Thank you for your excellent review! Really amazing to hear that you've had experience with a few software vendors and feel like you're best taken care of with us!
Reviewer Source 
Source: Capterra
August 27, 2018
David B.
Dr.
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 24, 2018

“Review”

OverallIt does everything I need but my staff are the ones who run the program. I look at the charting and that is where it is disappointing to me.
ProsCharting dental work drew me in until I used it.
ConsCharting: The graphics on it are not accurate to what was done on the tooth. For example if I did a buccal restoration the whole buccal surface on the tooth graphic was marked as restored which makes looking at the chart graphic useless to me. Instead I have to read the notes to see what was done. The software is not Mac compatible (native).

Vendor Response

By Prococious Technology on October 26, 2018
Thank you for your review Dr. B. Stay tuned for some exciting developments that may help to address even more of your needs/wants!
Reviewer Source 
Source: Capterra
August 24, 2018
Evan Z.
Pediatric Dentist
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Cleardent ”

OverallEven from three time zones away, we are able to get timely and helpful customer support.
ProsBuilt from the ground up to match modern app, program look and feel, as opposed to other programs that are trying to keep the look they had from Win95 not to alienate old users.
ConsIt's not as well known and not taught at dental auxiliary schools. So almost all new staff will have to be trained on using it.

Vendor Response

By Prococious Technology on August 23, 2018
Thanks for the great review, Dr. Zaretsky. We're very glad that you've been so happy with our software for over 2 years! You'll be happy to know that we are always working on our training options and partnerships to bring you more avenues for success!
Reviewer Source 
Source: Capterra
August 21, 2018
Matt B.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Review”

OverallPretty good, except that we had to purchase another software to help reporting in some areas Cleardent didn't cover.
ProsIt is innovative and they are looking for new ways to make it better and more user friendly.
ConsMore reporting so that it can serve more as a practice management tool. It is better than other software but there is still a lot of room to grow.

Vendor Response

By Prococious Technology on October 26, 2018
Thanks for the review Dr. B. You're right, we are always working to make more improvements. And, our analytics is something that we are looking to improve as well. Our goal is to be more comprehensive as a business and dental solution, and analytics are an important part of that.
Reviewer Source 
Source: Capterra
August 21, 2018
Verified Reviewer
Health, Wellness and Fitness, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 12, 2018

“One of the best Dental Software ”

OverallOverall great experience with product and their customer service is beyond expectations.
ProsI liked many things about this program. Has all the features you need for a dental office. Also has support to be paperless. I love how I don't need to write on paper anymore. Remote login also allows to view your schedule at home or anywhere. I've been using this program for the last year and I love it
ConsThey should come up with an app so we can use that to remote access instead of using a browser. Also make sure you have strong internet connection because when the patient fills out of medical history on the iPad it sometimes gets disconnected if the internet is not strong
Reviewer Source 
Source: Capterra
December 12, 2018
Jason L.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Cleardent review”

ProsClean design makes it easy to use , support
ConsNeed more functional metrics such as production per hour, rebook rate, treatment acceptance rate and cancellation/no show rate. Treatment plan and recall manager need improvement. The software is slow and cannot handle large images

Vendor Response

By Prococious Technology on October 26, 2018
Hi Dr. L. Thank you for your very kind review. Just so you know, ClearInsights, one of the features we offer, can give you all of the statistical information that you're looking for. If would like to find out more, call us and we can walk you through what it does and how you can get it! 866.2533.2748
Reviewer Source 
Source: Capterra
August 21, 2018
Jaspal S.
Dentist
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Pros and Cons of Cleardent”

OverallOverall experience has been positive, very few glitches or things that need corrected, but like any software it could use it's tweaks to functionality
ProsThe charting is very clear cut and patient information page
ConsNeed to be able to apply more than 2 insurances to patients as it is the new normal to have more than 2 insurances.

Vendor Response

By Prococious Technology on October 26, 2018
Thank you for your review, Dr. S. We're very happy to hear that ClearDent is working so well for you and your practice. As for your "con," you are actually able to apply more than 2 insurances to a patient. Call into our support and they can explain how.
Reviewer Source 
Source: Capterra
August 21, 2018
Dalen Q.
Dentist
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 27, 2018

“Staff favourite”

OverallOverall it is a good experience
ProsIt is user friendly and my staff prefer it. We even tried to switch software after being approached by another company that was cloud based and our server was getting old and slow. We are happy to be back with cleardent.
ConsMost of the things that are liked the least are not affecting my use of the program. Staff have said that the contacts are an extra step and should be able to be created from the treatment proposals and also booked from that screen.
Reviewer Source 
Source: Capterra
August 27, 2018
Julia D.
Office Administrator
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 27, 2018

“Clearedent is easy to learn ”

ProsOffers many features that make the day to day tasks much easier. Sends auto sms to clients, able to email X-rays directly from software, and allows for multitasking when working on multiple things at once.
ConsDoes not generate a lot reports needed to review progress of the practice.

Vendor Response

By Prococious Technology on October 5, 2018
Hi Julia, thank you for your review! Great to hear how happy you are with ClearDent. If you're looking for more reports you may want to check out "ClearInsights," our native analytics add-on. It will have everything you want!
Reviewer Source 
Source: Capterra
August 27, 2018
Lucia A.
Dentist, practice owner
Medical Practice, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
August 25, 2018

“Software review”

OverallFair to good experience for basics, fair to poor for more complex requirements. was oversold on the capabilities, costs and ease of use. Even though software has multiple excellent futures, daily straggles and frustrations shadow the positive experience
Prossome of the sections e.g billing and bookings are easier too maneuver that other softwares. ability to text patients is a very positive future
Conscharting and x-ray/imaging part is cumbersome. lots of limitations in the dental charting symbols and code selection. templates are limited in what can be done with them. imaging software is very weak and very frustrating to work with. medical and dental histories are very difficult to standardize, change and update; not compatible at many levels with different technologies. All extras that are claimed to come at start of sign up are always added at extra cost. Constantly told that something is not part of my chosen premium package and need to pay separately for things that should be included: e-mails, texts, addition of technologies etc. insurance payouts and entries are difficult in some instance if manual entries are required. treatment planning is difficult if multiple options are available for a patients etc, etc, etc.....

Vendor Response

By Prococious Technology on October 26, 2018
Thanks for the review Dr. A. I understand all of your concerns and they are things that we are constantly working to improve. More, and better integrations, simpler plan options and the like are always a high priority for us. Hopefully we are meeting your needs right now and you will enjoy many more improvements in ClearDent over time.
Reviewer Source 
Source: Capterra
August 25, 2018
Tiffany C.
CDA/ Dental Receptionist
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 22, 2018

“clearadent”

OverallClearadent is my favorite software to use for dental. I have used Power Practice and Dentrix and this is by far the best. The program is very user friendly and is not complex. The lay out is easy to read. There is not very many situations were I can not figure something out on Clearadent, but if I every run into a snag, the support staff is amazing and can always answer my questions in a timely matter.
ProsThe program, is very user friendly and outlined very well. I have always had a great experience with customer service.
ConsI find you have a lot of areas to click into.
Reviewer Source 
Source: Capterra
August 22, 2018
Ken P.
Dentist
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Good Software”

OverallIt has allowed us to go completely paperless in our office. I like the integrated imaging program to simplify the usage.
ProsIt is easy to use and down time is minimal.
ConsDigital forms needs some updating. iPad function needs some major improvement. It is just an expensive way to view the schedule at this time.

Vendor Response

By Prococious Technology on October 26, 2018
Thank you for the review, Dr. P. Great to hear that our software is serving your practice so well. We are aware of the suggestions you've made and are working on some exciting improvements to address them! Keep an eye out for those in the near future.
Reviewer Source 
Source: Capterra
August 21, 2018
Avatar Image
Wilson D.
Dental Office
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 23, 2018

“User Friendly”

OverallOverall it was a successful switch many years ago and the tech support has been very helpful to us if/when we run into any issues
ProsIt is user friendly and has some nice features like tax receipts for patients, a field for patient photograph, and a search bar within patients files for easy access.
ConsEmail signatures don't include our logo. And inventory manager needs help. No alerts available on low stock items.

Vendor Response

By Prococious Technology on October 5, 2018
Thank you for your review! Glad you're having such a great experience.
Reviewer Source 
Source: Capterra
August 23, 2018
Peyman H.
Dentist
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Great Dental Software”

ProsThe ease of use of the software is probably the best part. It has a function for anything you may need and then some. This software is also easily integrated with 3rd party confirming and recall programs.
ConsUpdating drivers for external hardware can sometimes create a problem, but is easily fixed once you get the great customer service team on the line.

Vendor Response

By Prococious Technology on October 26, 2018
Hi Dr. H, thanks for your excellent review. We're thrilled that you're having such a good experience with our software!
Reviewer Source 
Source: Capterra
August 21, 2018
lisa n.
office manager
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 31, 2018

“our cleardent experience”

ProsVery user friendly. Transition from appointment book to scheduler was so easy.
ConsThe fact that i have to contact Cleardent to inquire of any software updates. We dont often need support so we dont contact them often. I had to ask if there was a more current version we should be on and it was about 7 updates behind. It would be nice that every time there is an update with the program of a dental fee guide that they contact us.
Reviewer Source 
Source: Capterra
August 31, 2018
Natalia S.
Dentist
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 30, 2018

“Good”

ProsI liked the ease of adding patients to the schedule and updating their personal information. Also, the predetermination interaction with insurance companies was done quickly and simply.
ConsI disliked that the interface couldn't be changed to one's preference as well as difference on the tooth chart wasn't shown on day-to-day procedures.

Vendor Response

By Prococious Technology on October 26, 2018
Thanks for your review Dr. S. Glad you're enjoying our software, especially the scheduler!
Reviewer Source 
Source: Capterra
August 30, 2018
Jeremy k.
Owner
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Want EFT back for patient payments”

ProsVery easy to use, it is an intuitive program. I like that we are able to have multiple windows open at a time.
ConsMost recent update removed Electronic Transfer from the patient side. I do receive many electronic transfers from patients who's parent's live far away or if they don't have credit cards. I know this was a feature mainly for insurance EFT. But it is a function that I used quite frequently.
Reviewer Source 
Source: Capterra
August 21, 2018
Sanjit K.
Dentist
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 27, 2018

“Most user friendly dental software”

OverallWe are solving billing problems with cleardent and simplifying our charting process with new and existing treatment
ProsThe ease of use, simple and easy flow from treatment planning to billing. The scheduler links flawlessly with the billing. Charting is fully customizable with everything from perio to restorative making treatment planning simple
ConsColour coding in the charting section could be improved
Reviewer Source 
Source: Capterra
August 27, 2018
Laurie N.
Office Manager
Health, Wellness and Fitness, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 24, 2018

“Cleardent ”

OverallThe transition from another Dental software to Cleardent was seamless honestly because of the onsite support and the very simple learning curve. Interesting that support is included with this software purchase which was a draw for us however we very rarely use support because the program works well on its own.
ProsEase to train new staff Financial ledger is easy to use especially when transferring credits between providers.
ConsThe appointment find feature needs refinement so that searches are easier. Provider rules in the scheduler can be tricky whereby you may inadvertently make an incorrect change.
Reviewer Source 
Source: Capterra
August 24, 2018
Mena T.
Practice Manager
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Cleardent Review”

Overall For the initial training not enough training in the ledger . Would of liked more training. Most of my learning was through trial and error and the support is wonderful.
ProsTraining videos and support. Patient chart, odontogram, perio charting, Linking the radiographs with specific teeth. Treatment planning from the odontogram
ConsMedical history page: Would like a link for documents scanned with patient meds or something on the medical history page that allows to create a list of meds and update. The recare system: Need to have a 4.5 mos option. Would like the recall to update more effectively. The insurance company management is not ideal. There are a lot of limitations in many areas. From a dental prospective there could be improvement in several areas in managing information and retrieving information and linking information. Needs more input from dental providers especially when comparing other dental software. Options to color code font in certain areas. InAbility to color code statuses in treatment planning.

Vendor Response

By Prococious Technology on October 5, 2018
Hi Mena, thank you for your review. Your comments are really thoughtful and I will be passing them on to our R&D team for consideration. Thank you for taking the time to give us great feedback.
Reviewer Source 
Source: Capterra
August 21, 2018
Joanna B.
office manager
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Cleardent Review”

ProsAll posts are done from the scheduler. Easy to attached family members and their insurances. eye-catching tags to show if patient owes money or needs pre-med or their case is returned from the lab.
Consconvoluted way to get to bank deposits, day end reports or month end reports

Vendor Response

By Prococious Technology on October 5, 2018
Thank you for the review, Joanna. Great to hear that our software is serving you so well. Even better to see how likely you would be to recommend it!
Reviewer Source 
Source: Capterra
August 21, 2018
Eric B.
dentist
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Cleardent user”

OverallStill don't feel paperless charting is achievable at the same quality and ease as paper charting. However, we are partially paperless and enjoy the charting and digital imaging.
ProsExcellent customer service, easy updates
ConsNew requested features are rarely implemented and problems with software not always fixed.

Vendor Response

By Prococious Technology on October 26, 2018
Thank you Dr.B. We appreciate your very positive review. Hopefully we will get to a point very soon where you will feel comfortable becoming completely paperless.
Reviewer Source 
Source: Capterra
August 21, 2018
Veronica H.
Office Admin/Treatment Coordinator
Hospital & Health Care, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Clear Dent - Software”

OverallScheduling is much easier
Pros- Modern Look - Ease of scheduling appointments - Many different ways to go about getting into the pts profile/bill the pt out - Charting is very easy to work with
Cons- Recall List - not user friendly - Reminder Email system flaws (pts not receiving them on time, them going out at the wrong time)

Vendor Response

By Prococious Technology on October 5, 2018
Thank you for your review, Veronica. Glad to hear you are enjoying ClearDent and ClearConnect. The concerns you're mentioning with ClearConnect are not typical, so there may be an issue with how things are configured. Please give our support a call so that they can take a look.
Reviewer Source 
Source: Capterra
August 21, 2018
Rhonda O.
Office manager
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“I love Cleardent”

ProsVery user friendly. The a/r system is above any I have used in the past. Customer service is excellent. They are great at taking suggestions and implementing them.
ConsThere really is no aspect of Cleardent that I don't like.

Vendor Response

By Prococious Technology on August 23, 2018
Thanks for the perfect review! We love to hear that our customers are recognizing that we take action on suggestions whenever possible. Very glad to hear that you're having such a great experience!
Reviewer Source 
Source: Capterra
August 21, 2018
Avatar Image
Natalie P.
Dental Treatment Coordinator
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“User Friendly - Great Reporting Features”

OverallOver all great. My only concern is the time difference if there is an early AM issue customer support is not up to par on training which prevents solutions.
ProsEasy Charting, confirmation of patient appointments, reporting feature is top notch, great training support for all departments
ConsRecall System is not effective. Would like it to be taken from schedule not have to check a specific box.

Vendor Response

By Prococious Technology on August 23, 2018
Hi Natalie, thanks for the review!
Reviewer Source 
Source: Capterra
August 21, 2018
Vivian M.
Dentist
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 31, 2018

“Comprehensive Dental Software”

ProsI like that Cleardent is based in Canada. With more privacy laws in place, I don't have to worry that back ups and patient information are being stored elsewhere.
ConsIn some instances there are different ways to do things. Sometimes the methods are counter intuitive.

Vendor Response

By Prococious Technology on October 26, 2018
Thanks for your review Dr. M. We put a huge emphasis on compliance. Great to hear our customers appreciate it!
Reviewer Source 
Source: Capterra
August 31, 2018
Nabil N.
owner
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Excellent Comprehensive Dental Software”

Overallvery good experience so far
ProsIt is very easy to use and great for a busy practice with many templates that are fairly simple to set up.
ConsWould like to have more endodontic templates available for examinations. Would like to see perio charting brought into the letter to the referring dentist

Vendor Response

By Prococious Technology on August 23, 2018
Thanks for your review, Nabil. We're thrilled that you are so happy with our software!
Reviewer Source 
Source: Capterra
August 21, 2018
Andrea L.
Assistant Manager
Health, Wellness and Fitness, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Great Software”

ProsEasy to use Great Features Nice Graphics
ConsSometimes too many pop ups. Recare system is not as good as it could be.

Vendor Response

By Prococious Technology on August 23, 2018
Hi Andrea, thanks for your fantastic review. We're very glad to hear you've been successfully using ClearDent for over 2 years. I'd love to hear your ideas about how to improve our recare system. If you don't mind sharing them, please email me at mark@cleardent.com and I'll make sure they get in front of the right people!
Reviewer Source 
Source: Capterra
August 21, 2018
Wilfred C.
Owner
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 21, 2018

“Cleardent ease of use”

OverallCleardent is a good chart less choice. Many offices use Cleardent already, so it is easier to find staff that have used this software.
ProsThe scheduler is simple to use. Ledger is easy to understand. Integrated charting and imaging makes it complete package.
ConsStill some minor bugs in system that still haven't been corrected 2 years later.
Reviewer Source 
Source: Capterra
November 21, 2018
Lisa M.
Dentist
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 24, 2018

“Great dental software - very user friendly!”

OverallVery efficient way to manage my practice
ProsEase of use. Charting is very good. Very user friendly for new staff coming into the office. Straightforward system - I like it much better than Dentrix.
ConsSome things with charting and treatment planning are not ideal

Vendor Response

By Prococious Technology on October 26, 2018
Thanks for the review Dr. M. Great to hear that you're so happy using ClearDent.
Reviewer Source 
Source: Capterra
August 24, 2018
Alexander R.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Why we use cleardent”

ProsScheduling is simple Electronic billing is simple Digital radiography with different sensors is easily accessible
ConsCan be slow or hang sometimes You cannot do phases of treatment plans on one plan

Vendor Response

By Prococious Technology on October 26, 2018
Thank you for the review, Dr. R. I'm especially glad to hear that you'll almost certainly recommend ClearDent. That is the highest compliment we could ask for!
Reviewer Source 
Source: Capterra
August 21, 2018
Jean S.
Director
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2018

“SmileViews”

Overalluser friendly
ProsAlmost every body has the same program and it's easy to understand and familiarity wise for new staff.
Consneeds to improve speed with regards to going back and forth to different screens.

Vendor Response

By Prococious Technology on October 5, 2018
Hi Jean. Thank you very much for your excellent review! But most of all, thank you for the 10/10 in likelihood to recommend. That is the best compliment we can receive!
Reviewer Source 
Source: Capterra
August 21, 2018