--- title: "Page 2 | ClearDent Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is ClearDent the right Dental Imaging solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/60053/ClearDent/reviews/?page=2" page_type: "reviews" language: "en" --- ClearDent 4.5 (111) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 2 - Reviews of ClearDent ## Showing most helpful reviews Showing 26-50 of 111 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Robert B. Business Management Consultant Hospital & Health Care Used the software for: 2+ years ### "Comprehensive " August 21, 2018 4.0 We have been happy with ClearDent and our practice is 100% using it. From billing, scheduling, charting, and to do lists, it is all in ClearDent. They pride themselves in the support and rarely do we wait to get in touch with a support person and 99% of the time they fix the issue. Feature requests and improvements are less responsive, but still good. We do recommend ClearDent to our colleagues. Pros It integrates well with all our equipment, digital radiographs, etc. Support is excellent, with any issues dealt with quickly so that we do not lose productivity Cons You can 'see' the different modules and how they got added on to the base system - still all works, but not always as convenient or consistent as you would expect. The reporting modules are awkward and it takes a while to understand them, and they don't export well to something like excel so we can do other analysis. What you see on the screen, is not what gets printed and with older staff on the front desk that 'need' to work on paper, they often print something like a recall patient list not realizing it will be 50 pages. Review Source Response from Prococious Technology October 5, 2018 Thank you for your very flattering review, Robert. Great to hear that our hard work is paying off for your practice. Rest assured that we continue to work to improve our software even further! TA Timucin A. Dentist Medical Practice Used the software for: 1-2 years ### "Cleardent review" August 27, 2024 5.0 Overall it's amazing. Good technical support. Pros User friendly and technical support. Cloud option. Cons The graphics can be better but I understand it can slowdown the software. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) not user friendly and lack of customer support Review Source Response from Prococious Technology September 3, 2024 Thank you for your review! We're delighted to know that you enjoyed your experience with us. Our team works hard to provide the best service possible, and it's incredibly rewarding to see it reflected in your feedback. If you ever need anything else or have any suggestions on how we can make things even more enjoyable, please feel free to let us know! Warm regards, The ClearDent Team LA Lucia A. Dentist, practice owner Medical Practice Used the software for: 1-2 years ### "Software review" August 25, 2018 3.0 Fair to good experience for basics, fair to poor for more complex requirements. was oversold on the capabilities, costs and ease of use. Even though software has multiple excellent futures, daily straggles and frustrations shadow the positive experience Pros some of the sections e.g billing and bookings are easier too maneuver that other softwares. ability to text patients is a very positive future Cons charting and x-ray/imaging part is cumbersome. lots of limitations in the dental charting symbols and code selection. templates are limited in what can be done with them. imaging software is very weak and very frustrating to work with. medical and dental histories are very difficult to standardize, change and update; not compatible at many levels with different technologies. All extras that are claimed to come at start of sign up are always added at extra cost. Constantly told that something is not part of my chosen premium package and need to pay separately for things that should be included: e-mails, texts, addition of technologies etc. insurance payouts and entries are difficult in some instance if manual entries are required. treatment planning is difficult if multiple options are available for a patients etc, etc, etc..... Review Source Response from Prococious Technology October 26, 2018 Thanks for the review Dr. A. I understand all of your concerns and they are things that we are constantly working to improve. More, and better integrations, simpler plan options and the like are always a high priority for us. Hopefully we are meeting your needs right now and you will enjoy many more improvements in ClearDent over time. VR Verified Reviewer Head of Dental Hygiene Health, Wellness and Fitness Used the software for: 1-2 years ### "One of the best Dental Software " December 12, 2018 5.0 Overall great experience with product and their customer service is beyond expectations. Pros I liked many things about this program. Has all the features you need for a dental office. Also has support to be paperless. I love how I don’t need to write on paper anymore. Remote login also allows to view your schedule at home or anywhere. I’ve been using this program for the last year and I love it Cons They should come up with an app so we can use that to remote access instead of using a browser. Also make sure you have strong internet connection because when the patient fills out of medical history on the iPad it sometimes gets disconnected if the internet is not strong Review Source Wilson D. Dental Office Hospital & Health Care Used the software for: 2+ years ### "User Friendly" August 23, 2018 4.0 Overall it was a successful switch many years ago and the tech support has been very helpful to us if/when we run into any issues Pros It is user friendly and has some nice features like tax receipts for patients, a field for patient photograph, and a search bar within patients files for easy access. Cons Email signatures don't include our logo. And inventory manager needs help. No alerts available on low stock items. Review Source Response from Prococious Technology October 5, 2018 Thank you for your review! Glad you're having such a great experience. Natalie P. Dental Treatment Coordinator Medical Practice Used the software for: 2+ years ### "User Friendly - Great Reporting Features" August 21, 2018 4.0 Over all great. My only concern is the time difference if there is an early AM issue customer support is not up to par on training which prevents solutions. Pros Easy Charting, confirmation of patient appointments, reporting feature is top notch, great training support for all departments Cons Recall System is not effective. Would like it to be taken from schedule not have to check a specific box. Review Source Response from Prococious Technology August 23, 2018 Hi Natalie, thanks for the review! VR Verified Reviewer Office Manager, CDA Health, Wellness and Fitness Used the software for: 2+ years ### "Cleardent Dental Software" August 21, 2018 4.0 Pros Cleardent is very user friendly, I was able to use it with very minimal training. Cons I have used other dental software programs that give me more report options. I would like to generate more reports. Also, support is not the fastest. Review Source Response from Prococious Technology August 23, 2018 Thank you for your review. I'm glad you're loving ClearDent! LM Lakshmi M. Owner Hospital & Health Care Used the software for: 2+ years ### "Great if you are new to paperless charts" August 21, 2018 4.0 Generally I'm please that we chose Cleardent. I hope it becomes more popular in Ontario as the majority of new staff are unfamiliar with it. Pros Ease of use. It was easy to transition from paper. All staff from different generations and experience were able to adapt quickly. I like that the digital xrays are integrated rather than using bridging. Cons Customer support is mixed. I have solved several of my own problems because they insist something is not possible, when I'm sure it is. Bugs that we find are not handled promptly. Review Source Response from Prococious Technology October 26, 2018 Thank you for your review, Dr. M. Sorry that our support team wasn't able to solve your problems. That is not typical, but they are human, so they will occasionally have off days. Hopefully next time they can get back to serving you perfectly. Also, you'll be glad to know that we are growing fast in Ontario, so you can expect more and more people to be familiar with our product there. VR Verified Reviewer Dental Hygienist Hospital & Health Care Used the software for: 2+ years ### "Review" August 22, 2018 4.0 Cleardent problem solved many of my questions and concerns. They created two data bases for me as I wanted to keep records separated. They promptly create codes for Dental Hygiene fee guides. Set up was easy and painless. Pros That there is a sign in, log of all activity and security on who is allowed to control what happens with each transaction. Charting is well organized clear and descriptive. Cons That the software freezes on me once in awhile. Review Source Response from Prococious Technology August 23, 2018 Thank you for the review! Very glad to hear that the setup was so painless and that our support team has been able to help you out when needed. Both those teams work hard for exactly those reasons. EZ Evan Z. Pediatric Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Cleardent " August 21, 2018 4.0 Even from three time zones away, we are able to get timely and helpful customer support. Pros Built from the ground up to match modern app, program look and feel, as opposed to other programs that are trying to keep the look they had from Win95 not to alienate old users. Cons It's not as well known and not taught at dental auxiliary schools. So almost all new staff will have to be trained on using it. Review Source Response from Prococious Technology August 24, 2018 Thanks for the great review, Dr. Zaretsky. We're very glad that you've been so happy with our software for over 2 years! You'll be happy to know that we are always working on our training options and partnerships to bring you more avenues for success! bS benita S. manager / dental training / lecturer Hospital & Health Care Used the software for: 2+ years ### "Cleardent helps us onboard new staff and help our patients effciently " September 4, 2018 5.0 Ease of customer service and friendliness allows the staff to take the step to call - not wait to ask myself or the office managers. Pros As a dental staff trainer, I love the training tool online. The basic framework is clearly reviewed, and I and the staff can spend more time training on specific areas. I appreciate the ease of use and the reporting systems for our day and month end. Customer support is wonderful and the staff learn more each time they speak to someone. Great job! Cons I would like to have the lab codes not automatically have a check mark next to it in the treatment planning area. I create templates that sometimes needs codes removed and now when remove all checked items is clicked a lab code is removed that was auto checked Review Source SD Sonya D. CDA Receptionist Hospital & Health Care Used the software for: 2+ years ### "Very User Friendly Software" August 21, 2018 5.0 Pros Our office has had many fill in staff over the last year (due to injury/accidents) and this software if very easy to teach to new users. It has a great workflow from start - patients being checked in and seated - to finish - receptionist checking the patient out and scheduling the subsequent visits. Since starting to use the emailing system for recall visits our hygiene department has started scheduling 3-4 months in advance and our cancellation list to fill appointments is longer than its ever been. Cons We wish that there was a greater ability for customization of dental charting and a more efficient way to input existing treatment when charting for a new patient to the practice. Review Source CM Chris M. General Manager Hospital & Health Care Used the software for: 2+ years ### "Lots to offer" August 22, 2018 4.0 We have been using Cleardent for over five years. Still feeling like we are only touching the tip of the iceberg in terms of the potential to drive our business forward. Pros This software has it all. Great program for practice management for a complex office. Plenty of management tools and customizable. Cons It is a complex program so lots to learn to maximize its potential. You get out what you put in so make sure to be ready to adapt to updates. Review Source Response from Prococious Technology August 23, 2018 Hi Chris, thanks so much for your review. Very glad to hear that ClearDent has been working so well for you for over 5 years! If you ever want to learn more about how to use ClearDent (you're right, it can do a LOT), I hope you check out our training video section on our website: https://www.cleardent.com/free-tools/training-videos.php SJ Shawn J. dentist Health, Wellness and Fitness Used the software for: 2+ years ### "cleardent long term customer thoughts" August 24, 2018 4.0 Good customer service but support doesn't implement much needed features that customer's request. Pros Software has a lot of places to add notes to keep track of conversations, insurance, etc. EDI billing for instant EOB is great. Charting is good and perio is easy to read Cons Inability of Cleardent to caluclate Rolling frequencies. Support says it is important feature but 2 years on they still have not implemented it. This has cost us alot of time to calculate each patients eligilibity because we have to check everyone in case they are Rolling or not. Review Source Response from Prococious Technology October 26, 2018 Hi Dr. J. Thank you for your great review, and excellent feedback. We are looking into these types of things on a continuous basis. MJ Maria J. Dental Receptionist to the best dentist in TO Medical Practice Used the software for: 2+ years ### "Cleardent User Friendly Great Customer Support" August 24, 2018 5.0 One of the customer representatives is my number one support, he understands me sends me the info I need step by step emails He is the best but they are all very knowledgeable at Cleardent. Pros I have been using Cleardent for over 15years and it is very user friendly but the best is the support staff, I use it to the extreme. I call for assistance and love the call back program. I also email my favorite support members and get a response with in a timely fashion. Cons There are features that I would love to use but financially our office is not able to access them so if they put the features and increased the support a little so everyone can use them eg texting etc Review Source Dr. Yul S. Professional Drummer Hospital & Health Care Used the software for: 1-2 years ### "Excellent product backed by exceptional customer support. " August 24, 2018 5.0 Cleardent provides nothing but excellence at our office. Thank you. Pros Cleardent’s ease of use and streamlined design allow practitioners to focus on their clinicia duties. Cons I have no complaints about the software. Review Source BA Bailey A. Head Receptionist Hospital & Health Care Used the software for: 2+ years ### "Great Software" August 21, 2018 5.0 Using cleardent for 6 years, texting and email service is great. I'd like to see more features that we can use w/ the text and email. Pros Very colourful and like how graphic it is, (dentrix is to bland) very easy to use and I like that a couple suggestions I have made for the program have been added in the updates Cons when you remove secondary ins to remove primary and then put secondary so you can send a claim, all the fees constantly change. It'd be nice what you put in for primary/secondary stays the same so if a tx plan is added and you need to pre-d it but another part of the plan is already assessed it'd be great if the fees never changed. Review Source AK Andrew K. VP/General manager Hospital & Health Care Used the software for: 2+ years ### "The software that could be a market leader but missing one control/feature " October 2, 2018 4.0 Mixture of happy working and frustration with the management. Pros It’s a great system for a dental practice, user friendly and easy to learn and use. Exceptional technical support. Good value for the money. Cons The developer/VP refuses to add one option in a user setup wich would allow the owner of the dental practice regulate the access of each team member to the financial data of the practice. The programmers are very receptive to implement multiple “fancy pictures, colours and such” but refusing to help the owner with safeguarding very sensitive information. It has been a source of frustration for over 6 years already. Review Source DB David B. Dr. Medical Practice Used the software for: 2+ years ### "Review" August 24, 2018 4.0 It does everything I need but my staff are the ones who run the program. I look at the charting and that is where it is disappointing to me. Pros Charting dental work drew me in until I used it. Cons Charting: The graphics on it are not accurate to what was done on the tooth. For example if I did a buccal restoration the whole buccal surface on the tooth graphic was marked as restored which makes looking at the chart graphic useless to me. Instead I have to read the notes to see what was done. The software is not Mac compatible (native). Review Source Response from Prococious Technology October 26, 2018 Thank you for your review Dr. B. Stay tuned for some exciting developments that may help to address even more of your needs/wants! LJ Lina J. Dentist Owner Hospital & Health Care Used the software for: 2+ years ### "Best from Day 1" August 27, 2018 4.0 They’ve been excellent! IMHO the most receptive company wrt listening to their customers. (And I’ve had experience with a few different software vendors!) Pros The company listened to our needs and always tried to update their software to incorporate our needs by adding features and modify accordingly to address concerns. Cons As the company grew, the staff grew so there’s be more support but I felt the love hours for their availability decreased and the personal touch seemed to have been lost. Review Source Response from Prococious Technology October 26, 2018 Hi Dr. J. Thank you for your excellent review! Really amazing to hear that you've had experience with a few software vendors and feel like you're best taken care of with us! VH Veronica H. Office Admin/Treatment Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Clear Dent - Software" August 21, 2018 4.0 Scheduling is much easier Pros \- Modern Look - Ease of scheduling appointments - Many different ways to go about getting into the pts profile/bill the pt out - Charting is very easy to work with Cons \- Recall List - not user friendly - Reminder Email system flaws (pts not receiving them on time, them going out at the wrong time) Review Source Response from Prococious Technology October 5, 2018 Thank you for your review, Veronica. Glad to hear you are enjoying ClearDent and ClearConnect. The concerns you're mentioning with ClearConnect are not typical, so there may be an issue with how things are configured. Please give our support a call so that they can take a look. MB Matt B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Review" August 21, 2018 4.0 Pretty good, except that we had to purchase another software to help reporting in some areas Cleardent didn’t cover. Pros It is innovative and they are looking for new ways to make it better and more user friendly. Cons More reporting so that it can serve more as a practice management tool. It is better than other software but there is still a lot of room to grow. Review Source Response from Prococious Technology October 26, 2018 Thanks for the review Dr. B. You're right, we are always working to make more improvements. And, our analytics is something that we are looking to improve as well. Our goal is to be more comprehensive as a business and dental solution, and analytics are an important part of that. AP Andrea P. Business Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Cleardent" August 21, 2018 3.0 Some of the "easy fix" things they could change have not been addressed. it is frustrating to use. Pros some of the accounting features, easier to deal with partial payments, Cons notes section, the multiple fields to click, can't read the notes like a piece of paper...have to scroll and click Review Source Response from Prococious Technology October 5, 2018 Hi Andrea, thanks for your review. Glad to hear that partial payments are something that we've been able to make easier for you! We often receive requests for small changes that we will evaluate and put in a sequence to address by our R&D team. If you have suggested these "easy fixes" already then they are already being evaluated/addressed and will hopefully be rolled out soon. Sometimes, however, an "easy fix" isn't nearly as easy as it seems with such an in-depth software. So please remain patient as we work hard to get address everyone's requests! AA Amy A. Clinic owner/hygienist Hospital & Health Care Used the software for: 2+ years ### "Good, but not good enough for the price." December 10, 2020 5.0 Good practice management software, does everything you need, but there are other softwares that are more aesthetic, cost less and have better technical support. But it does work and it is a great product, I just cannot justify the price. Pros I like all of the customizable search features when running reports. Cons You have to click 100 times more to get a task done compared to other softwares Review Source WC Wilfred C. Owner Medical Practice Used the software for: 2+ years ### "Cleardent ease of use" November 21, 2018 5.0 Cleardent is a good chart less choice. Many offices use Cleardent already, so it is easier to find staff that have used this software. Pros The scheduler is simple to use. Ledger is easy to understand. Integrated charting and imaging makes it complete package. Cons Still some minor bugs in system that still haven't been corrected 2 years later. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.