# Eaglesoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Eaglesoft the right Dental solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/60064/EagleSoft-13-00/reviews

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Eaglesoft

4.1 (157)

[View alternatives](https://www.capterra.com/p/60064/EagleSoft-13-00/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Eaglesoft

Ease of use

4.1

Customer Service

4.2

## Pros and Cons in Reviews

BB

Brittany B

Office managerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“Eaglesoft is consistently putting out updates to improve their operating system and it has been the best dental software compared to others.“

January 3, 2026

AB

Amanda B

Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“Not being able to delete old items we no longer use (labs, insurance companies, etc) and deleting patients that have accidentally been put in the system twice.“

June 9, 2025

AS

Aurora S

Office ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“This software integrates nicely with other systems (payment processing, patient communication...etc.).“

September 15, 2025

KM

Koe M

ReceptionistHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“One other thing I don’t really like is I either need patient name or chart number to look patient up.“

November 15, 2025

BB

Brandi B

BAMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“We use Eaglesoft daily and it has so many functions to make our jobs much easier. “

June 19, 2025

MT

Maggie T

OperationsHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“Feels outdated before you even use it, and the "updated" features feel like you're in 2002.“

December 2, 2024

AS

Aurora S

Office ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“User-friendly and straight forward for training of new employees.“

September 15, 2025

CW

Christine W

Hygiene CoordinatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“It is not internet accessible.“

October 6, 2025

## Showing most helpful reviews

Showing 1-25 of 157 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Meg S.  
Director of Operations  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Only Software for Dental "

March 3, 2022

5.0

It's great. We have used it for years and see no reason to switch

Pros

It is the best software available for general dental professionals. Everything is easy to do and there isn't anything my staff can do that I am unable to undo. The settings allow for each user to have different access to things.

Cons

Eaglesoft is currently not cloud based. We have to have a physical server to use this software.

Alternatives considered

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/)

Reason for choosing Eaglesoft

Functionality

Review Source

Response from Patterson Dental Supply

March 17, 2022

Thank you for your review of Eaglesoft! We are happy to hear how it is helping your team and practice. If you ever have any questions or need additional training please contact our Patterson Technology Center Support Team at 800-475-5036. If you are ever interested in exploring cloud software, Patterson Dental also has Fuse cloud-based practice management software and we would be happy to review it with you.

NC

Nancy C.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Excellent Practice Management Software"

March 24, 2022

5.0

I have used Eaglsoft for more than 20 years. It is so user friendy and it is easy to train new team members to use. I have used other practice management software in the past and none of them are as good as Eaglesoft.

Pros

Eaglesoft offers so many features to make practice management so much easier. Their reports, charting and treatment planning are so organized. I love the insurance aging report and how you can make notes that can be tracked and filtered through the insurance outstanding claim window. This saves so much time. There are so many features to list that we love.

Cons

I would have to say the only thing as this time I would like to see improve is to be able to print patient notes from their chart note screen instead of having to go to patient master notes.

Alternatives considered

[Daisy](https://www.capterra.com/p/81273/Daisy/)[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Reason for choosing Eaglesoft

Eaglesoft had more features and benefits.

Switched from

[PRINERGY](https://www.capterra.com/p/166338/PRINERGY/)

Needed a software that integrated with digital imaging and digital cameras. Also, wanted better software that did more. The others were limited. Eaglsoft does in all.

Review Source

Response from Patterson Dental Supply

March 31, 2022

Thank you for taking the time to share your feedback. We are so happy to hear that you have been a customer for over 20 years and love so many things about Eaglesoft. We are also excited to share that our new Eaglesoft version 21.20 does include an update allowing you to print notes from the chart screen. Please contact our support team to get the update.

MM

Michael M.  
Dir of Information Technology / Chief Security Officer  
Medical Practice  
Used the software for: 2+ years

### "Excellent "hub" for managing all aspects of your BUT Patterson's lack of attention to 2018 Security Standards should make it a non starter or at minimum give pause before implementing"

March 28, 2018

3.0

As the Chief Security Officer and Director of IT for a mid-size dental practice, and as someone who manages Product Management for delivering enterprise security products for some of the largest organizations in the world, for all the good that Eaglesoft potentially provides to a practice, there is no way in good conscience I could / would recommend the product based on its inability, and the company's lack of desire, to address basic issues that contribute to poor security. Our practice has spend multiple thousands of dollars and increased network complexity, in order to mitigate, to our risk assessment satisfaction, and address both our HIPAA HITECH and PCI compliance obligations ariybd these basic issues. EagleSoft did take steps in version 18 to improve the security of its database and protect patent data at rest which was both commendable and expected under HIPAA HITECH. However, other basic security best practices, Patterson has demonstrated absolutely no desire or willingness to address. Prior to posting this review, I reached out to Patterson notifying them of these issues, and offering to partner with the organization to address. I was politely told "no thank you" and that "they had no intention of addressing the issues in the near future." That was in Oct 2017. The basic issues are: 1. The product forces you to have your practice users have local administrative privileges on the workstation - This runs completely counter to the "least privilege" principal of security that states that a user should have the absolute least amount of privileges required to perform a set of tasks. As a result of this requirement - we cannot sufficiently lockdown our computing environment to sufficiently address Change Management. Further, if a practice user shoul inadvertantly stumble upon something from the internet that our Symantec Endpoint protection should miss, this single issue creates a condidiotn where the malicious code can propogate across the network faster then we could contain it. That is because our staff move between 11 treatment rooms. Wev've been forced to do heavy network segmenting as a mitigation tactic so that we could contain an outbreak or other malicious code providing us sufficient time to detect and respond. There is absolutely no reason, except for lazy coding practices, that in 2018 and Windows 7 and higher platforms that Eaglesoft cannot easily adapt their Win32 UI to run without fear of error when the user is logged onto the workstation as nothing more then a local system or domain User. 2. The second security flaw is that it is predicated on an idea that all users are using a shared credential at the workstation. While I understand that this is normal behavior in historical practices, and even today in smaller practices who choose simplicity vs. other risk, the product can be and should be able to easily adapt to an environment where each practice user has their own unique network login. It is already a requirement in PCI, and expect that in future HITECH updates that multi-factor authentication, i.e. OTP will become increasingly required. This inability to cleanly address multiple user profiles results in: 2.1 Violation of security best practices because it obscures tracability of action on the network. 2.2 When each user has their own system login, Eaglesoft forces you to go in and make sure that each person is individually setup to leverage common resources like X-Rays, Oral Cameras, etc. This makes moving from room to room difficult because for less technical users it makes it impossible to seamless work in any room where they may have never worked before because configurations cannot be set at a workstation level and traverse all profiles. 2.3 Eaglesoft does not provide the ability to integrate natively with Active Directory. I can understand, and fully accept Patterson's decision for Eaglesoft itself to be its own standalone Authentication and Authorization mechanism. It makes perfect sense because Patterson does not want to have an inherent mandate that AD be a prerequisite. In small practices that would too much. However, with that said, I know for 100% sure that it is not brain surgery to equip a product with its own authentication and authorization schema to leverage AD authentication and authorization if AD is present. I've done it multiple times in multiple enterprise scale products. I would expect that it should be possible if AD is present that I should be able to map an AD account to an Eaglesoft account. Today my users have to sign on twice. Once to the workstation and then to Eaglesoft, when once would be sufficient. To be blunt, these security issues above make it very hard for those of us with an information security background we are hard pressed to not look negligent if / when a security breach occurs and someone evaluates our due diligence against established security best practices. In summary, for all of the wonderful capabilities of Eaglesoft that in many ways makes it a "must have" for our practice. But in truth, If it wasn't for the fact that it was easier and cheaper to incur the additional network complexity and operations costs then it would be to detangle the practice's operations from Eaglesoft and migrate to an alternative platform we would have replaced Eaglesoft over a year ago.

Pros

When it comes to managing the end-to-end operations of a practice, Eaglesoft really can be a one-stop solution for providers as well as the front office. This improves efficiency and drives value that can be realized from the software investment, but it really does require the organization to be "all in" with regards to fully implementing Eaglesoft to realize its full value

Cons

Reporting effectively needs to be blown up and started over. While there are several out-of-box reports, there is no way to customize reporting that does not require getting Eaglesoft involved, and in many cases it goes absolutely nowhere. There are so many better reporting technologies and capabilities that enable template reports to become hundreds of other reports, and Patterson desperately needs to get a 21st century reporting capability added to the product. Eaglesoft desperately needs a new web-based UI. the 32 bit UI in 2018 is difficult, and subscribes to a user mode that is quickly becoming out dated. Watching our hygienist and doctors use the product day-in and day-out I see many areas where a new UI with a new Reporting engine would go a long long ways in rejuvenating a product that is otherwise very capable in facilitating the management of a practice

Review Source

WM

Whitley M.  
Insurance & marketing coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Eaglesoft is great - not many drawbacks "

August 30, 2022

5.0

We enjoy it - helps us stay organized and keep track of patients and referrals! Overall great company and software

Pros

We really enjoy the ease of logging in and changing appts, and keeping patients information up to date - had great reminders and ease of use with statements etc.

Cons

There are some glitches that will occasionally pop up, the company doesn’t ever reach out ahead of time and warn you. You usually end up finding out when you call in to find out what’s going on. Eaglesoft just like any softwares can have issues just get ahead of them and reach out before hand

Alternatives considered

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)

Reason for choosing Eaglesoft

Better price quality and clear understanding of how product works

Review Source

Response from Patterson Dental Supply

September 13, 2022

Thank you for taking the time to leave a review. We love hearing how it is helping your practice stay organized and keep patient information up to date!

RP

Rebecca P.  
Insurance Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Great program in the dental world, easy to use. "

May 22, 2023

4.0

My overall experience with Eaglesoft is great, the customer service is beyond amazing and they always answer any questions I may have.

Pros

Love the features of sending claims and using the attachments. Check eligibilty right thru the program is easy and a must.

Cons

The programs tends to freeze up at times and can be frustrating.

Alternatives considered

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Reason for choosing Eaglesoft

We liked the intergration and what the program had to offer to our office.

Review Source

Response from Patterson Dental Supply

May 24, 2023

Thank you for sharing your feedback! We agree that automating your insurance processes, especially through our Eaglesoft Insurance Suite, is a must to make that workflow easier and save time.

KH

Kati H.  
Dentist owner  
Medical Practice  
Used the software for: 2+ years

### "Not intuitive "

December 16, 2021

3.0

Pros

It has all the bells and whistles needed to run a practice

Cons

There are so many ways to get to the same point. So complicated.

Switched from

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Bought a practice with eagle soft already implemented.

Review Source

Response from Patterson Dental Supply

December 21, 2021

Thank you for your review. We have a full team here to support you at Patterson Dental with any questions you have about Eaglesoft. Please contact us at 800-475-5036 and we can address your issues and help you understand the best shortcut options and how to navigate easily within Eaglesoft.

ST

Shradha T.  
REGISTERED DENTAL ASSISTANT  
Hospital & Health Care  
Used the software for: 1-2 years

### " Best Dental Software"

January 9, 2020

5.0

Pros

1\. User Friendliness 2. Acceptance of max dental insurances 3. Easy to learn

Cons

None so far ! We are liking it and the customer service is awesome

Switched from

[Maxident](https://www.capterra.com/p/67650/Maxident/)

Most of the people were in favour of this change

Review Source

Response from Patterson Dental Supply

January 29, 2020

Hello! We are glad to hear that you are loving Eaglesoft! Thank you for your feedback and we are happy to answer any future questions that may arise.

Sara Y.  
Special Assistant & Operations Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Eaglesoft has a bird's eye view on patient healthcare "

December 29, 2021

3.0

Overall, Eaglesoft is great! Since transitioning from the healthcare field into the nonprofit world, I would like to kindly describe Eaglesoft as the Slack for dental offices. In the 21st century, it's efficient, mostly straightforward, and more useful than any paper cabinet filing system.

Pros

When I used to work as an office assistant in a dental office, I used Eaglesoft all the time for data entry, internal communication, and to lookup patient information. It was fairly easy to navigate and it served as an excellent substitute to our previous paper filing system.

Cons

Without a guide, it can be difficult to navigate the platform and understand what the software can and can't do. For example, there are a number of keyboard functions that allow you to find a patient, lookup sensitive information, etc. but the help icon doesn't ever tell you about these shortcut solutions.

Review Source

Response from Patterson Dental Supply

January 5, 2022

Thank you for your review and we are happy to hear it made your practice more efficient! Eaglesoft has many features and we have dedicated Technology Advisors to provide training to practices, a self-serve FAQ knowledgebase, and an industry leading support team available to answer any customer questions quickly.

Kelly M.  
Dental Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "The better of the dental software available, in my opinion."

May 18, 2020

5.0

EagleSoft has been not only exceptional with teaching the user how to run their software, but they have gone above and beyond to implement strategic tools to ensure your success in its application. Within the software, you are given an opportunity to use a practice-mode, where the user can input information into the program without it interrupting the company's actual patient records. I never felt like I got lost in the software and could not find a way out, whether it was on my own accord or with the help of a readily available support staff.

Pros

This was by far the easiest dental software that I have learned to use in the healthcare field. The software interface is simple and straightforward, which helps when you are new to the software and have not quite memorized where everything is. The one feature that I found to be the best and most helpful for myself was the patient charting portion. I have used other software where this has been an issue in the past so it was refreshing to have this specific part flow so effortlessly.

Cons

There were no areas within this software that I found to be subpar or unhelpful to me throughout my use of it. It would be wrong of me to even say that I found something within this software that made me like it less, because in all honesty there just was nothing I did not like about it.

Review Source

Response from Patterson Dental Supply

May 20, 2020

We truly value your positive feedback and are happy to hear you are loving Eaglesoft. We are here for you if any future questions should arise. Thank you!

Erin K.  
Registered Dental Hygienist  
Medical Practice  
Used the software for: 2+ years

### "Eaglesoft....easy peasy! "

December 18, 2019

5.0

Used it for 15 years throughout my dental career, and I am completely smitten over this software, so much in fact, that I interview for Dental offices that only run off of this software in their practice.

Pros

The ease of use comes in the many different shortcuts to get to where you want to go- images to chart....chart to notes.....notes to front schedule....there’s a shortcut to wherever you need to go next!

Cons

Sometimes it shuts itself down or kicks me out of my application for “an illegal operation” however I did no such thing

Review Source

Response from Patterson Dental Supply

January 29, 2020

Hello! We are pleased to hear that you are using shortcuts within Eaglesoft to make your day to day functions easier. However, we are sorry to hear that you are experiencing problems with being kicked out. Our support team is happy to help you figure out the cause of this and resolve the issue (1-800-475-5036). To quickly resolve this issue, prior to calling our support line, please determine what was being done in Eaglesoft when this illegal operation occurred, click the details button and write down the entire message that is shown.

DB

Dawn B.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Overall I'm Happy"

December 27, 2024

4.0

I use it all day, every day. It's great for most things.

Pros

Ease of use. You can teach yourself how to use it.

Cons

There is no way to access every thing in one place. I would like to "edit" thr patient from the schedule and ither similar things.

Review Source

JK

Jennifer K.  
Insurance Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Eaglesoft is #2 in my opinion"

May 31, 2024

4.0

Pros

I like everything about Eaglesoft execpt the clinical chart

Cons

The charting it's not user friendly I like Dentrix better

Review Source

SS

Sumeet S.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Eagle Soft"

April 13, 2022

4.0

User friendly and simple/clean user-interface. Definitely recommend.

Pros

The software is easy to use and easy train other members of our team. Extremely user-friendly. The interface is also clean and modern.

Cons

X-rays uploading and loading takes some time. Also, confirmation and reminders options are not reliable so we had to sign up with a third party company.

Alternatives considered

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)

Reason for choosing Eaglesoft

Cost and customer service.

Switched from

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)

Cost.

Review Source

Response from Patterson Dental Supply

May 10, 2022

Thank you for taking the time to share your feedback! We love hearing that you find it extremely user friendly like so many of our other users. Also, we are happy to share that the latest Eaglesoft update resolves the x-ray upload/load times - please contact our support team to learn more and complete the upgrade.

TM

Tracey M.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "EagleSoft Software"

June 22, 2022

5.0

I felt Eaglesoft was a little complicated but I did like that the payments went directly to the procedure that was done for that payment.

Pros

The best part of Eaglesoft is that it puts the payments directly to the procedure that you were paid for.

Cons

It was a very complicated program to learn and took the office a few months before everyone was comfortable using it.

Review Source

Response from Patterson Dental Supply

July 13, 2022

Thank you for taking the time to leave an Eaglesoft review! Payments that write directly into Eaglesoft save so much time for our customers. If you ever need additional training or have any product questions our Support team and Certified Technology Advisors are here to help!

DT

Duc T.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Tried and True"

March 10, 2023

5.0

It's been a great product. We do our claims management through eaglesoft too.

Pros

Eaglesoft is widely used, so most dental professionals know how to use it. It's also very easy to learn. And with each new version it gets better and better.

Cons

Honestly Eaglesoft today, still looks like Eaglesoft back in 2015 when we started. You'd think there would have been improvements in the graphical interface by now.

Review Source

Response from Patterson Dental Supply

May 24, 2023

Thank you for sharing your feedback! We love hearing that it has been easy to use and we do continue to make enhancements in new releases, based on user feedback, so Eaglesoft continues to get better and better.

oF

odette F.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Eaglesoft"

September 27, 2023

5.0

Pros

Claims submission was easy and user friendly

Cons

Reports are hard and not easily customizable

Review Source

sW

susan W.  
Office manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Eaglesoft is great"

April 27, 2021

4.0

Eagle Soft has been working for the office for several years.

Pros

I am learning Eaglesoft without training and find that it is very user friendly. I had filled in at a couple offices and they just did not have time to train me so I just had to figure it out. It was not hard. The designers were very good and made it easy to use .

Cons

I came from using PracticeWorks for 20 years followed by OpenDental for a shorter time. Of course, changing to a different program is always challenging. Again, I probably should have had some training and still can not figure out how to generate certain reports. If I am trying to balance the morning (if it has been a busy morning I like to balance at lunch so if there are mistakes I don't wait until end of day to fix them), I can not generate collection/ production report.

Review Source

Response from Patterson Dental Supply

May 26, 2021

Thank you for your feedback and we are happy to hear you find Eaglesoft user friendly. The Patterson Technology Center Support Specialists are available to help you with any questions and you can contact us at 800-475-5036. Please also let us know if you are interested in having a Patterson Technology Advisor contact you to discuss your training needs.

AA

Alaa A.  
CAD CAM Designer  
Hospital & Health Care  
Used the software for: 6-12 months

### "One of the best Dental center management software"

September 14, 2023

4.0

Eaglesoft is one of the best in the Dental field.

Pros

Eaglesoft is the most comprehensive of Dental software functions and features, It's impressive in appointments patient records, and history.

Cons

Eaglesoft required specialist technical support for troubleshooting and maintenance.

Review Source

JF

Jennifer F.  
owner dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Decent software but overpriced"

February 16, 2021

4.0

Overall Eaglesoft is not a bad option for practice management software but there are other more cost efficient products that deliver equal if not better results.

Pros

Eaglesoft is easy to use and has a number of helpful reports to check on the health of your dental practice.

Cons

I feel that Eaglesoft support is greatly overpriced. We rarely use it in part because the hold times are usually so long that we do our best to avoid calling them. It also seems the price increases every year.

Review Source

Response from Patterson Dental Supply

February 22, 2021

We value your feedback and are sorry to hear about your experience with support. There are times throughout the year when call volumes increase which causes longer hold times. In these instances we encourage our customers to Live Chat with our support team. Our support fees are competitive and cover multiple items, including software upgrades. We want to make sure you are getting the full value of Eaglesoft and want to address your concerns. Please contact us at 217-540-3857

MN

Meagan N.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Our Daily Software"

December 5, 2019

5.0

It has made it easier knowing that anything that we need can be found in one place. We are also able to scan in documents to they are easy to get to without searching the entire paper chart.

Pros

I love that all of our needs for a patient are right at our fingertips! Patient information, charting, imaging and billing in one location.

Cons

We do run into problems where computers become disconnected from the main server but customer support is there to help us every time and get us up running again quickly.

Review Source

Response from Patterson Dental Supply

January 22, 2020

Hello! We are sorry to hear that you are experiencing difficulties with connection to the main server. There can be a variety of reasons but most often it is related to a network issue. We recommend that you continue to call our support team to properly diagnose and resolve the issue quickly. They are happy to help! Our software team is glad to hear that you are pleased with the ease of patient features.

SY

Sarah Y.  
RDH  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Extremely user-friendly"

November 28, 2018

5.0

I loved this software. We have been testing many other software lately (all cloud-based). So far, non of them quite compare to this one when it comes to the clinical needs. Also, being that this is server-based vs cloud-based it runs much faster.

Pros

This software was so easy to learn. It took almost no time at all to feel proficient. It has so many functions to help me in my day to day use as a clinician. It is so easy to use that I was easily cross-trained to help support the administrative staff in the front office when needed.

Cons

Being that we have 4 office locations, there was no way to link the software. You could not access the information from one office to another. We have now moved on to a cloud-based software but I still miss a lot of the functionality of Eaglesoft.

Review Source

jM

jillian M.  
Office manager  
Medical Practice  
Used the software for: 2+ years

### "2nd worst dental software on market "

February 20, 2018

2.0

I have now been using this dental program for two years with two of the three offices that I manage and since I know four dental programs (Cloud, Dentrix Soft-dent, and Eagle soft) I am very unhappy with the design of this program and the lack of corrections with the updates since they have had two updates with barely and valid or needed changes even after my hundreds of phone calls and suggestions. I feel whom ever made this software had not enough dental knowledge when it came to the front/back office and the actual service workings

Pros

ease of scanning paperwork certain reports are very helpful task manager helps to remind staff members of specific things that may need to be done.

Cons

Claim processing/editing Service editing lack of Program compatibility Treatment planning Tabbing reports printing all open claims (It never prints them all) Also another suggestion any time an appointment is moved/Changed it should auto log in the notes whom did it to help larger offices save time

Review Source

lL

leslie L.  
Registered Dental Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EagleSoft review"

April 16, 2020

4.0

Pros

I like how when you want to schedule one family, all you have to do is right click and it lets you add all the families to the schedule

Cons

In the beginning the software is hard to understand. Some things are placed in odd spots. I wish there was a way to see families accounts instead of having to exit out of the families account and then have to look up the patient from the same family again.

Review Source

Response from Patterson Dental Supply

April 22, 2020

Thank you for sharing your feedback and experience with Eaglesoft. We are happy to hear that you are using the family scheduling functionality. Our customer support team will be connecting with you soon to show how to view the family account balance and to share other helpful shortcuts within Eaglesoft.

BT

Bethany T.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "User friendly "

May 17, 2021

4.0

Pros

\* Ease of treatment planning and printing treatment plans \* Easy to be chartless \* For the most part if I want it to don something I can make it do it

Cons

\* At times the ledger can be difficult to understand \* Need to be able to input more detailed insurance coverage; such as downgrades, age limits, waiting periods, missing tooth clause

Review Source

Response from Patterson Dental Supply

May 26, 2021

Thank you for your review! Please contact our Patterson Technology Center Support Specialists at 800-475-5036 for assistance with the ledger and insurance coverage details. Many practices use autonotes to add additional insurance details and we'd like to help you find a solution.

VR

Verified Reviewer  
Insurance Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Missing Eaglesoft"

July 18, 2018

4.0

Pros

Eaglesoft has been one of my favorite dental software programs. I am now working with Dentrix and miss Eaglesoft at times. One of my favorite things about Eaglesoft is being able to add any patient to another patients as the insurance carrier. You don't have to have them as part of a family file. Which is nice in divorce situations.

Cons

I haven't used it in a little while and as of now I don't have any negative reviews for Eaglesoft.

Review Source

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