--- title: "Page 3 | ABELDent Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is ABELDent the right Dental Imaging solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/60250/ABELDent/reviews/?page=3" page_type: "reviews" language: "en" --- ABELDent 4.7 (112) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 3 - Reviews of ABELDent ## Showing most helpful reviews Showing 51-75 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VB Vanessa B. Certified Dental Assistant Medical Practice Used the software for: 2+ years ### "Assistance with Charting" January 17, 2024 4.0 Pros Marica is always wonderful to talk to and leads us through our problems at a pace I can follow easily and answers all questions expertly/makes it all very uncomplicated! :) Cons At this time, no suggestions but maybe in the future. Review Source Response from ABELDent June 7, 2024 Thank you for reviewing our all in one practice management system on Capterra! We appreciate you sharing your experience with our training team, and specifically your experience with Marica! We look forward to continuing to work with you to help you get the most out of your dental software. Thank you again for taking the time to review ABELDent on Capterra! CD CHERYL D. DENTAL TREATMENT COORDINATOR Hospital & Health Care Used the software for: 2+ years ### "CUSTOMER SUPPORT" December 14, 2023 5.0 Pros CALLED CUSTOMER SUPPORT REGARDING SCANNING DOCUMENTS INTO THE DOCS TAB. WAS ONLY ON HOLD FOR LESS THAN 1 MIN. SPOKE WITH \[sensitive content hidden\] AND HE WAS ABLE TO FIX MY ISSUE WITHIN 5 MINS. Cons USUALLY ON HOLD FOR SEVERAL MINS TO GET THROUGH TO CUSTOMER SUPPORT BUT NOT THIS TIME Review Source Response from ABELDent December 15, 2023 Thank you for taking the time to review our all in one dental software solution on Capterra! We are happy to hear about your excellent experience with Ali from our dental support team. We appreciate your regular patience when getting through to our team. We are available 24/7/365 for whenever you may need our support. Thank you again for the review, and we look forward to continuing to provide you with prompt support when needed! SK Seerat K. Manager Hospital & Health Care Used the software for: 2+ years ### "Abeldent Dental Software" April 20, 2022 5.0 I have been using this software in dental clinic setting since 2015. Overall, I love using this software as it is very user-friendly. Pros It does feel overwhelming for a new user but once the software is set up to your needs it is extremely user friendly Cons The way it prints tax receipts and statements as it can be confusing for patients to read them without getting confused. Review Source Response from ABELDent April 26, 2022 Thank you for reviewing our practice management software! We are happy that your office has enjoyed our dental software for such a long time. We are glad that your team finds ABELDent user-friendly and easy to use. We encourage your office to use our ongoing training resources at any time, such as ABELDent Mastery or our group of trainers, who are always ready to help. We invite you to reach out to either our support team or our training team so we can help you configure your receipts or help you find a way to make your financial documentation easier for your patients to understand. BM Bev M. Business Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Abel Review" March 21, 2022 5.0 We have been using Abel since 1995, and have never looked for a new software Pros Abel is easy to use, support is very helpful! Cons The new payment screen, the amount may differ from what is showing on the financial screen. Review Source Response from ABELDent March 24, 2022 Thank you for your continued support of ABELDent! You have seen our software grow and evolve through the years towards the modern solution you have today. We are happy that our product is easy for your team to use, and that support has been helpful for you! We look forward to continuing to provide you with updates and improvements to make practice management as easy as possible for your team. Please reach out to us at 1-800-267-2235, so we may understand and assist you concerning the different information being displayed on the new payment screen from what is showing on the financial screen. Thank You! sG sam G. dentist Hospital & Health Care Used the software for: 2+ years ### "AbelDent Software Review" January 19, 2023 5.0 excellent Pros The program is very user friendly. Has fast & friendly customer service. Cons Sometimes there are glitches within the system that don't allow financial notes to be made. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) better Review Source Response from ABELDent January 20, 2023 Thank you for reviewing ABELDent's dental software and customer support team. We are always working to improve our software to provide a better practice management experience! We invite you to reach out to us regarding any issues you are having – we want to help you get the best use out of your all in one dental software. Please call us at 1-800-267-ABEL (2235) and press 2 for dental support. We are available 24/7 to help you. CH Chantelle H. Office Manager Hospital & Health Care Used the software for: 2+ years ### "ABELDent Review " October 20, 2021 5.0 I have used many software programs and ABELDent is by far my preferred software. Customer service is excellent Pros The software is user friendly and always has training and support at our finger tips to answer any questions we have Cons There is nothing that i do not like about the software currently we are unable to use ABELDent at its full potential due to restrictions in our area for internet and i would like to be able to use the FULL ABELDent other than that no complaints. Review Source Response from ABELDent October 26, 2021 Thank you for leaving us such a great review! We are happy that you and your team have found reaching our training and support resources easy. We are also glad to hear that you find our software user-friendly! We appreciate your kind words, and hope to continue to provide you with all the help and resources your office needs. CB Carrie B. Independent Registered Dental Hygienist Hospital & Health Care Used the software for: 2+ years ### "Best Dental Software " March 24, 2023 5.0 Pros Ease of use on a daily basis, great reports, ease of scheduling and great support when we need it. Cons I really don’t have any complaints. I have used Abel for 10 years. Review Source Response from ABELDent March 29, 2023 Thank you for reviewing ABELDent dental software! We are happy to hear ABELDent's ease of scheduling, reports, and dental support team have provided you with a great dental software experience. We appreciate your decade-long usage of ABELDent and look forward to continuing to provide you with the best dental software available! KB Kate B. Principal Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing Product" November 25, 2021 5.0 Pros This product is easy to use, the training materials provided are easy to follow, and when in need support is available with little wait time. \[SENSITIVE CONTENT\] our rep has been especially great and has always provided us exactly what we need to better our operations. She is incredibly kind, patient, and knowledgeable. Cons There are no cons at this time I would like to address for this software. Review Source Response from ABELDent December 1, 2021 Thank you for your kind and honest feedback of our software! We are pleased to hear that you have found our software easy to use, and our training guides easy to follow. We are happy to have provided you with a great experience thus far, and we look forward to continually supporting you in practice management! EB Edie B. Manager Medical Practice Used the software for: 2+ years ### "Manager" January 24, 2023 5.0 Excellent Pros Work flow schedules billing Customer support Cons support wait times getting soft ware changes made can be difficult Review Source Response from ABELDent January 30, 2023 Thank you for reviewing ABELDent dental software! We are glad you find our all in one practice management workflow, scheduling, and billing functionalities useful. At year-end, our support team gets a lot of inquiries about fee guides, which is why you may sometimes experience wait times around December – January. To save you time, we have fee guide download instructions, video walkthroughs, and fee guide downloads available 24/7/365 on myABEL. Thank you for using ABELDent, and we look forward to continuing to provide you with top-quality dental software. ED Emre D. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Mountcrest review" March 24, 2022 4.0 excellent Pros Ease of Use. Staff was having trouble adjusting. Cons Looks too outdated. Have used abel over 20+ years Review Source Response from ABELDent March 25, 2022 Thank you for taking the time to review ABELDent! We suggest your office considers upgrading to one of our latest options, ABELDent LS+ (an in-house server in your office), or ABELDent CS (a cloud solution). Both options are the same modern version with new functionalities and an updated look-and-feel. The newer version has automatic updates (which you can enable at your convenience), and enhanced workflows to simplify all aspects of practice management. If you are interested in upgrading to either of our modern options, please reach out to us at 1-800-267-2235, or contact us via our website at any time. AC Andrea C. dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "good system" December 13, 2022 4.0 Very good system. Pros Able to have all components of pt profile available on screen without closing/opening variety of windows Cons Sometimes errors are made and without rapid response from customer service, becomes frustratingEspecially when training new employees on the system Review Source Response from ABELDent December 21, 2022 Thank you for reviewing our all in one dental software! We appreciate your honest review of our practice management system. We are glad that you enjoy the single-screen approach we have in place to reduce the time needed to find patient information. We hope our incoming features continue to help make practice management easier for you. Our support team is continually working to provide actionable help as quickly as possible for ABELDent users. We recommend looking at our quick and easy training videos on MyABEL for new hires on our learning management system. Our catalog of learning videos is always being updated to help new hires transition to ABELDent smoothly. AE Anita E. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple...lots of room for improvement " February 12, 2022 3.0 Excellent training and customer service from \[SENSITIVE CONTENT\]. She is patient, efficient, and a good communicator Pros Generally straight forward, user friendly Cons Lack of clinical conditions for charting Review Source Response from ABELDent February 18, 2022 We thank you for reviewing our software. We want to ensure you are fully aware of ABELDent's capabilities, and we want to encourage your practice to use all of ABELDent's functionalities. We want to ensure you know about the detailed options ABELDent provides for clinical charting. Please reach out to your trainer or our support for details if your team needs help optimizing our clinical charting features. BE Ben E. President Computer & Network Security Used the software for: 2+ years ### "Knowledgeable Sales and Support Staff" May 10, 2022 5.0 From dealing with the sales team, implementation team and support team it is always a smooth ride all the way to delivering the product to the client. Rarely any issues and if any it is taken care of quickly or escalated. Pros We have been implementing AbelDent for over 10 Years for our clients. The ease of administering and the knowledge of the support staff is by far the best experience when comparing other practice management software. Cons No cons to talk about really. They offer 24x7 support! Reason for choosing ABELDent Simple, ease of use and eas of IT Administration. IT JUST WORKS! Review Source Response from ABELDent May 11, 2022 Thank you for your glowing review! We are pleased that you have received all of the help you need in setting up ABELDent, and we are happy that you have found ABELDent to be the easiest practice management software to implement. We are looking forward to providing you and your clients with simplistic, all in one dental software for easy set-up and ongoing use. AC Anysah C. Receptionist Hospital & Health Care Used the software for: 2+ years ### "review" November 24, 2021 3.0 its good but the long hold times for support is CRAZY Pros ease of use, good support staff, somewhat of good upgrades Cons updates that take away good features and new features that take longer steps Review Source Response from ABELDent December 1, 2021 Thank you for leaving your honest feedback of our software. We apologize for any delay you may have experienced with our support team. We have recently upgraded to Canada's #1 phone system, and we are continually trying to improve our processes to minimize wait times for support. We are also continually improving upon our software's features to better promote your practice's productivity. If you require any help with learning to use the new features to their best capabilities, please feel free to contact us for tips and training. MS Meghan S. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Abel cloud base" January 18, 2023 5.0 I've always enjoyed using AbelDent over other Dental programs Pros user friendly program, easy to navigate between tabs Cons we are on cloud base and with the old version we used to be able to have 2 Abel windows open at the same time. however \[SENSITIVE CONTENT\] showed me a work around for the contact list. Review Source Response from ABELDent January 27, 2023 Thank you for reviewing our Cloud dental software! We are happy that you are enjoying ABELDent Cloud's user friendly features and simplified navigation tools. We look forward to continuing to provide you with user friendly features that help you save time and accomplish more. YA Yalini A. Dentist Hospital & Health Care Used the software for: 2+ years ### "Abeldent review " December 28, 2021 5.0 Great Pros Convenience and easy access with pictograms Updates are readily available Cons Error message popping out Multiple use of computers at the same time gives some issues Review Source Response from ABELDent January 4, 2022 Thank you for the feedback regarding ABELDent! We appreciate that you like that the updates are readily available! Regarding the error message you receive sometimes, please do reach out to us, as we would like to investigate the cause of this and ensure we do our best to resolve this issue. Once we know more details we are confident that we can assist you. LM Leslie M. Reception Hospital & Health Care Used the software for: 1-2 years ### "Leslie Myers " March 21, 2022 5.0 Excellent Pros That it is for the most part easy to use and to teach new staff Cons I wish the financial screen was more clear Review Source Response from ABELDent March 24, 2022 We want to thank you for taking the time to review ABELDent. We are happy to hear that your team enjoys how easy it is to learn and use our software. If you ever need support on optimizing your display for your financial area, please give us a call at 1-800-267-2235. We would be happy to assist you in making the best use of ABELDent in your practice! VR Verified Reviewer MEDICAL IT CONSULTANT Computer Hardware Used the software for: 2+ years ### "DENTAL IT SUPPORT Perspective" December 5, 2018 5.0 We really enjoy our relationship with Abelsoft and supporting Abeldent with our mutual client base. Pros Abel is always introducing new features and releases updates on a regular basis. Often we do not see with with other Practice Management vendors. Support has always been excellent and your technicians are ready to assist if we ever need them. Cons We find the Rainbow technologies licensing is a bit sensitive and requires work arounds quite often to get it to work. I would love to see a licensing method or system that just works out of the box ....all the time if possible. Review Source CJ Cidalia J. Receptionist Supervisor Health, Wellness and Fitness Used the software for: 2+ years ### "Good" March 25, 2022 5.0 Pros I am happy with the portal feature. We are just starting to use it and everyone is excited about it. Cons One con is having to do a lot of clicks to: print claims, predeterminations... It seems the newer the version the more clicks have to be done Review Source Response from ABELDent March 28, 2022 Thank you for taking the time to review ABELDent. We are pleased to hear that your team is excited about using our Portal. We look forward to your office thriving with simplified patient communication! In regards to your con, we invite you to contact us, so we can put you in touch with one of our trainers to learn more about the improved workflows with our newer products! We are sure we can help reduce the number of clicks for you. Our goal is to improve your experience and continually make the workflows more user-friendly, so it will also help us learn where we may need to improve further. SC Seran C. Owner Computer & Network Security Used the software for: 2+ years ### "best product" May 20, 2022 5.0 choosing ABELDent: Brand name, smooth implementation Pros Overall- have been implementing ABELDent for 10+ years for our clients now. Excellent team that ensures smooth deployment and implementation by offering round the clock support. The best dental software in the market today. Pros- round the clock support, ease of use, excellent team Cons haven't come across any so fa rReasons for choosing ABELDent: Brand name, smooth implementation Reason for choosing ABELDent choosing ABELDent: Brand name, smooth implementation Review Source Response from ABELDent May 24, 2022 Thank you for your glowing review of our dental software! We are pleased that you have had such a great experience with ABELDent. Our support team is always happy to help you out whenever you may need it. Thank you for using ABELDent for more than a decade! We are looking forward to providing you with future updates to continually improve your practice management experience. NS Nancy S. Practice Manager Medical Practice Used the software for: 2+ years ### "Highland Dental" March 2, 2022 5.0 Pros Easy to learn use............................................................................................................................................. Cons Reporting isn't intuitive - not many 'one touch' reports Review Source Response from ABELDent March 7, 2022 Thank you for your review of our software! We are happy to hear that you find our software easy to learn and easy to use for your office. We are sorry to hear you do not find our reporting intuitive. We would like to help you use your ABELDent software to its full potential. Feel free to call us at 1-800-267-2235 any time so we can improve your reporting experience. JR Josh R. Senior IT Technician Information Technology and Services Used the software for: 2+ years ### "Excellent Software to Setup and Maintain" January 27, 2023 5.0 As an IT technician who has worked with ABELSoft for many years, I cannot recommend them enough. Their software is easy to setup and maintain, making it easy to recommend to clients opening a new office or looking to switch. Keep up the good work! Pros Ease of SetupEasy Maintenance for ITIntuitive Interface Cons Can't really think of anything that I am unhappy with Review Source Response from ABELDent January 31, 2023 Thank you for reviewing ABELDent dental software! Our team appreciates your kind recommendation. We look forward to continuing to provide simple solutions for easy implementation and ongoing practice management use. Thank you for working alongside us! JR Janis R. manager Health, Wellness and Fitness Used the software for: 2+ years ### "Abeldent LS+" March 7, 2022 5.0 I have been a client with Abeldent for more than 35years and from their business office to technical support they have always been a pleasure to work with. The new Abeldent LS+ has been easy to learn and adapt to, all of our staff have taken to it very quickly. Pros Installation was seamless. Tutorials and education provided was easy to follow. In house training the best! Support always helpful and available. Cons Needs more information on the business end for accounting. Daily Summarized Totals need to break down as previous programs did. Grand Totals of patients accounts not available in financials. Review Source Response from ABELDent October 7, 2025 The ABELDent Team wants to thank you for taking the time to review our software on Capterra! We apologize for our delay in responding to your updated review. We are pleased to hear about your great experience with our support team, and that you have found our new version of our software easy to adapt to. Our team is very happy to hear that the installation process was seamless for your practice, and that all tutorials and LMS material is easy to follow. Of course, thank you as well for sharing your experience with our training team! If your practice still needs any assistance regarding accounting and financials, please feel free to reach out to our team. We are always working on improving our software for dental practices, and your feedback is valuable to us. We would like to thank you for your long-time use of ABELDent, and we appreciate your detailed review of ABELDent! SC Samantha C. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Great Practice Management Software!" June 17, 2019 5.0 The overall experience with ABELDent is great. The staff working there always go above and beyond for their customers. I have had several very positive outcomes with them and find them all to be highly professional, knowledgeable and friendly. Pros Straightforward software, easy to use and train others on. I like the new features that have been added in the billing area. The new features save me so much time when posting payments. Cons Nothing too much. The only downside I feel is that when printing the primary and secondary insurance you have to go in and do it separately instead of before you can click both to print at the same time. Other than that its excellent. It's a very minor inconvenience. Review Source Response from ABELDent June 19, 2019 Thank you for taking the time to report on your experience using ABELDent. We are glad to see it's meeting your needs and you are happy with the support you are receiving. We plan to address the insurance plan printing request in a future ABELDent enhancement. MB Manuela B. dentist Health, Wellness and Fitness Used the software for: 2+ years ### "great product" September 25, 2018 5.0 Outstanding customer service, very curteous and helpful anytime you call. An amazing product that makes our life soo much easier even during the busiest days at the office Pros It is very user friendly and most tasks are very intuitive and require minimal effort to complete. We keep track of our proposed treatments in a very convenient manner by creating contacts that facilitate the job of the secretary when the time comes to schedule appointments. Cons As an office located in Quebec, the fact that it no longer provides french customer care and it cannot send claims to RAMQ directly... things that i think are going to be finally fixed very soon Review Source Response from ABELDent October 29, 2018 Your positive feedback validates that we are on the right track and it encourages us to continue providing great system features and customer support. Unfortunately, we are no longer able to provide French customer care but we do continue to provide English language software that includes support for Quebec-specific features. In 2018 RAMQ implemented a new version of their claims system. We are now certified to support that new system, and we are in the final stages of preparing a new update for release that will support this capability. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.