--- title: "Page 4 | ABELDent Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is ABELDent the right Dental Imaging solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/60250/ABELDent/reviews/?page=4" page_type: "reviews" language: "en" --- ABELDent 4.7 (112) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 4 - Reviews of ABELDent ## Showing most helpful reviews Showing 76-100 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cecilia A. Dental Assistant Medical Practice Used the software for: Less than 6 months ### "Fantastic Software and Support!" February 8, 2021 5.0 Overall, our experience has been phenomenal. Our instructor Marica contributed to a pleasant and smooth transition into this new system and we could not have felt more comfortable and supported by her helpful and pleasant personality. We are appreciative of her support and look forward to using all the tips she shared with us. Pros What I love about this software the most is how intuitive it is. Many routine procedures can be done with ease and with very minimal training. This software also has a function for just about anything, so it can be customized to fit every dental office's needs no matter the size or specialty. The best part has to be the support, the staff at Abeldent are always ready and willing to help in a timely manner and are very knowledgeable and kind. Cons At this time we are still in the implementation stage of this software at our practice, which tends to be the toughest, but so far we have had only positive experiences. Review Source Response from ABELDent February 11, 2021 Thank you for your in-depth review of our software! We are pleased to hear that ABELDent's ease of use helps you and your team efficiently complete routine procedures. Marica is a phenomenal team member here at ABELDent, and we are glad to hear that she has helped your office transition to our new software. AJ Alexandre J. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "ABEL - excellent and easy to use" October 27, 2021 5.0 Ecellent Pros The most user friendly software I have worked with. Cons Cost can always be lower but you get what you pay for and it is worth every dollar spent. Review Source Response from ABELDent October 28, 2021 We appreciate your review of our software! We regularly update our products to make sure users have an easy time navigating the software. Thank you for your time in writing this review, and thank you for using ABELDent in your practice! DK Dawn K. RDA Hospital & Health Care Used the software for: 1-2 years ### "AbelDent Support is Excellent!" January 16, 2023 5.0 Pros The program has easy access to video tutorials. If I have any further questions after watching videos, I am able to get the remote support needed. If I stump a representative on a question they connect with other colleagues to attain the correct information and have it relayed back to me. Cons I haven't found anything that I dislike about the program. Review Source Response from ABELDent January 17, 2023 Thank you for reviewing our all in one dental software solution! We appreciate your feedback on our support team and tutorial videos. We are consistently updating our video library to better assist you in navigating ABELDent. As you mentioned, our support team is available around the clock to provide you with direct help. LB Leanne B. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Pros and cons" March 17, 2022 4.0 Pros Easy to use and learn it's functions, if not the support team is always there to help!. Cons I can't think of anything right now, I will need to start a list. Review Source Response from ABELDent March 22, 2022 Thank you for reviewing our practice management software! We are glad that your team has found ABELDent easy to learn and use. Please continue reaching out to our support team if you ever need our help with anything! ML Michele L. Dental Clinic Supervisor Health, Wellness and Fitness Used the software for: 2+ years ### "Administrator review" November 2, 2021 4.0 Reporting Pros Centralized client records. Ability to generate customized reports Cons Functionality could be a bit more intuitive. Feels a bit old Review Source Response from ABELDent November 8, 2021 Thank you for your honest feedback on our dental software. We are glad that you are utilizing our customized reporting feature. We appreciate your review, and we hope to continue to provide your practice with useful tools for optimal practice management. If you feel like your current ABELDent system is a little old, we encourage you to update to ABELDent CS (Cloud Server) or LS+ (Local Server) for our most modern solution. If you are interested, please reach out to us! Our priority is your experience and your practice's success. PM Pouya M. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "AbelDent review by current user" June 28, 2024 5.0 great! highly recommended. Especially great service by \[sensitive content hidden\]! Pros easy to use, great customer service, friendly staff Cons There is nothing wrong with this system. Review Source Response from ABELDent July 2, 2024 Thank you for reviewing ABELDent, our all in one dental software solution! We appreciate you sharing your experience with our team, and especially for highlighting your experience with Kimberley from our training team. We look forward to continuing to work with you to help you get the most out of your ABELDent dental software. Thanks again for reviewing us on Capterra! EH Elizabeth H. Dental Office Admin Medical Practice Used the software for: 2+ years ### "ABELDent is the Best" February 7, 2020 5.0 Overall I have had a positive experience with ABELDent. I have trained others and been trained on updates. It just gets better. Pros I find Abel to be extremely user friendly. I have worked with it now for 20 years and it just keeps getting better. I recently changed employers, and my new office has a newer more improved version. I thoroughly enjoy working on it. I feel comfortable with the upgrade after a mere 2 weeks. Cons Some financial aspects could be tweaked. Financial history should be individual and or easily separated. Review Source Response from ABELDent February 13, 2020 Thanks for the positive review and your continued loyalty using ABELDent. It's rewarding to know that you find the system user-friendly and the updates to be of good value. Financial history can be shown individually for any patient responsible for paying their own charges. The family account ledger will show the charges of all individuals that the designated account holder is responsible for. KG Kris G. Acting Manager, Dental Programs Hospital & Health Care Used the software for: 2+ years ### "Abeldent Support" November 1, 2021 4.0 The best thing about Abeldent is the customer support. We have worked with our Abeldent trainer \[SENSITIVE CONTENT\] to help us set up the system to meet our needs. \[SENSITIVE CONTENT\] was patient and knowledgeable especially when it came to creating custom reports. Pros I like that it is relatively easy to navigate. Cons I wish there were ways to customize/change some of the features that we don't like. Review Source Response from ABELDent November 9, 2021 Thank you for reviewing our software! We are happy to hear that our trainers and support team have gone above and beyond in helping set up your ABELDent system. We are also glad to hear that your team finds our software easy to navigate. ABELDent does come with a level of customization that's available in the software to meet different needs, but we are happy to speak with you and hear any ideas your team might have for improving our customization. DB Diana B. Receptionist Health, Wellness and Fitness Used the software for: 2+ years ### "Abel dent review" February 14, 2022 4.0 Pros scheduler is very easy to manage, it allows you to access everything you need to do. Cons Billing screen is difficult for patients to understand Review Source Response from ABELDent February 23, 2022 Thank you for your review of ABELDent! We are very happy you find the scheduler easy to use and that you benefit from easy access to all the places you need in the program with just one click. If we can help you in any way, feel free to reach out to us at 1-800-267-2235. AS Alan S. Dentist/Owner Medical Practice Used the software for: 2+ years ### "AbelDent" September 24, 2019 5.0 My relationship with the sales department and the service department has always been positive. Pros I have been using AbelDent software in my dental practice since 1989. The software is very stable and reliable. I rarely if ever need help with the software . Over 30+ years, as the profession has changed, I have updated my Abel system every 10 years. Cons I dislike the Abel Logo, only because I can't submit this survey without an answer in this field Review Source Response from ABELDent October 8, 2019 Dear Dr. Seltzer: Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent. We are glad to see that the updates you have implemented over the years continue to meet your needs. TM Tara M. office manager Hospital & Health Care Used the software for: 2+ years ### "I have recommended to other dentist and a doctor as well" October 15, 2021 5.0 We use this product every single day Pros Abledent is very user friendly, compared to other dental programs I have used. Cons I do not have any negative feedback its a good product Review Source Response from ABELDent October 21, 2021 Thank you for reviewing our software! We are pleased to hear that you find ABELDent is very user-friendly for your team. TM Tamara M. Office manager Medical Practice Used the software for: 2+ years ### "Office changeover " March 26, 2023 5.0 Pros Easy to use and very comprehensive. Employees all like it. Cons Large database that cannot cannot clean up older providers easily. Review Source Response from ABELDent March 29, 2023 Thank you for reviewing our all in one dental software solution! We value your honest feedback on our practice management system. We are glad that your team likes using ABELDent for its ease of use and comprehensive capabilities. We invite you to reach out to our support team regarding cleaning up your database. We are happy to help you with any support you may need. LW Lidia W. Finance & Insurance Coordinator Medical Practice Used the software for: Less than 6 months ### "McCartney Dental Review" May 24, 2022 5.0 We really enjoy the new ABELDent program. It has helped us be more efficient, we have improved accuracy and believe it is assisting us provide an overall better patient experience. Pros I really enjoy the new Receivables Manager and Financial Tab and features. The basic layout is also much easier to navigate. Cons The one thing I like least about the software is there is not a "special note" Alert - there is one for meds, allergies, etc. but not any other notes. The Important Notes field in the Patient Dashboard only allows for one note and very limited space. Review Source Response from ABELDent May 25, 2022 Thank you for reviewing our dental software! We are happy that your office enjoys our new Receivables Manager and financial capabilities. We take pride in knowing that our practice management solution has helped your office be more efficient and assisted you in providing a better patient experience. We also want to thank you for your feedback regarding the Notes field. We invite you to reach out to us at 1-800-267-2235, so we can figure out a solution that works for your office's needs. We look forward to hearing from you! mC melissa C. office manager Medical Practice Used the software for: 2+ years ### "office upgrade" May 13, 2022 5.0 Great customer service. Always available to help and not needing to wait long for response. Pros We like the clean look of the new version. Very user friendly. The switching process was easy and stress free. Answered the many questions we had. Cons The integration process was not difficult. We have not fully used the new software to give a proper review Review Source Response from ABELDent May 17, 2022 Thank you for reviewing our dental software! We are pleased that your team found the switching process so easy. We appreciate the feedback on our clean look in our modern versions. We are continually working to improve our products for dental providers to make practice management easier! JH Jan H. Dentist Medical Practice Used the software for: 2+ years ### "ABELDent Feedback" September 26, 2019 5.0 Pros Software is easy to use and has many needed features Cons Some specific reports and statistics are difficult to obtain Alternatives considered [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Reason for choosing ABELDent Familiarity with product Review Source Response from ABELDent October 3, 2019 Thank you for taking the time to provide feedback on your experience using ABELDent. We are glad that you find it easy to use and it provides many of the features you require. With respect to your reporting needs, there are several options available to produce advanced reports and key performance indicators (KPIs). Please contact us at your convenience to discuss how we might better meet your needs. DS Darlene S. Office Manager Medical Practice Used the software for: 2+ years ### "Abel Review" October 22, 2018 3.0 Pros Very easy to use. Still allows old school "letters" to access areas. Cons We feel some of the new updates take away from the ease of what was existing and already worked fine. It's great if you're a new office, we have been with Able from the beginning and do not like many of the new updates. Also if you do have a problem the waiting time, to get through to support can take up to 20 minutes and then if you have too many issues they will not handle them all, someone from support must call back - still waiting on a call from two weeks ago when I was told someone would call back re a financial issue - This reply is based on 4 dental team members and our experience. PS your last page of this review does not allow us to identify our office as a Dental Practice - so we used Medical Practice Review Source TA Tracy A. administrator Hospital & Health Care Used the software for: 2+ years ### "Abeldent User" November 1, 2021 5.0 Great customer support, easy to use software Pros simple to use and easy to train or show others how to use the system. Cons Billing / financial section tends to be a bit difficult to use. Id like the invoice to be able to print off details after the billing date. Review Source Response from ABELDent November 12, 2021 Thank you for taking the time to give us such a great review! We are glad that your office has found ABELDent easy-to-use and simple to train new hires with. We also want to thank you for your suggestion regarding our billing and financial capabilities. We will take your comments into account for future updates! KK Knowlton K. dentist Health, Wellness and Fitness Used the software for: 2+ years ### "dental software" September 26, 2019 5.0 We use it for all our dental practice management needs. In regards to my con, the company realized their errors and introduced much better functioning add ons that allowed me to cancel the third party software Pros Extremely stable reliable software, no real problems over the years Cons slow to adapt newer technologies, had to use a third party software as the feature brought forward by abledent did not have proper functionality. Review Source Response from ABELDent October 3, 2019 Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent and for your support over the years. We are glad to see that the recent improvements made to ABELDent now better meet your needs so you no longer require your third party software. AS Amy S. Office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Good program, software. " September 26, 2019 5.0 Pros ease of use. new employees seem to catch on quickly Cons updates and changes, thigs you used to be able to do, you can no longer with some updates. still some kinks in software and some things that take too many steps Review Source Response from ABELDent October 8, 2019 Thanks for taking the time to provide feedback on your experience using ABELDent. We are glad to see you and your new employees find the software easy to use. Our goal when providing updates is to improve existing features as well as provide new functionality. Please contact us at your convenience to discuss if there is anything, in particular, you feel you are missing so we can meet your needs as much as possible. Ryan H. Operations Manager Information Technology and Services Used the software for: 2+ years ### "ABELDent Review" October 22, 2018 4.0 ABELDent has been great to work with very knowledgeable sales and support of there product. Pros From an IT prospective- The install process from the Server to the end user client is very impressive. Cons Sch.ini is per PC install- I would like to see if a user moves around on a different PC in the office that there saved settings carry over. Review Source Response from ABELDent October 29, 2018 When developing new versions of ABELDent, we take IT issues into consideration such as the ease of application installation. With respect to Sched.ini, it is a file that allows a user to customize the visual settings (colours, etc.) on their schedule. The file settings are currently tied to a workstation and not a provider. The original purpose of this feature was to allow the scheduler in different locations (e.g. front desk, operatory) to be set up differently. The concept of having it set by person where the user can transfer their settings to a different location (workstation) is an interesting one and it is something we will consider moving forward. sS saida S. Dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "Moving from manual processes to using software for first time! " October 28, 2021 5.0 It's good Pros Submitting claims electronically through EDI and recall lists. Cons Support costs are based upon usage (this was the option chosen). I am small office. Would prefer other options for smaller practice. Reason for choosing ABELDent Knew an ABELDent employee and it was his recommendation. Review Source Response from ABELDent October 29, 2021 Thank you for choosing ABELDent as your practice management software! We are happy that you have found the benefits of EDI claims and recall lists helpful. We want to let you know that we have four support plan options, so if you would like to use one of our different support plans, please let us know! We would be happy to help you use a plan that works best for your office. BG Bulent G. Office Manager Hospital & Health Care Used the software for: 2+ years ### "AbelDent Cloud" March 10, 2022 5.0 Pros User friendly and has solution for all needs of a dental office. Cons It is helping us with our daily operation perfect but can be little faster Review Source Response from ABELDent March 14, 2022 Thank you for reviewing our dental software! We are ecstatic that ABELDent is a user-friendly solution that meets all of your office's needs. We look forward to continuing to improve ABELDent's performance with regular updates. ML Maria L. Professor and Program Coordinator Hospital & Health Care Used the software for: 2+ years ### "Great Product" April 11, 2022 5.0 Pros Patient records management Appointment schedule management Billing and Accounts Receivable management Dental Insurance management Charting Cons So far I am very happy with all the aspects of ABELDent Review Source Response from ABELDent April 12, 2022 Thank you for taking the time to review ABELDent! We are glad that you enjoy using our practice management software's many functionalities. We look forward to continuing to improve our product for you and your team. JK Julie K. Manager Hospital & Health Care Used the software for: 2+ years ### "Abeldent user for almost 30 years" April 23, 2021 5.0 Pros This product is easy to use and fully integrates with our digital software. The help index is very useful. I would highly recommend Abel-dent to old and new Dental Offices. Cons I feel confident in this company and this product without any reservations. Review Source Response from ABELDent April 29, 2021 We appreciate your kind words and glowing review of our dental software! We are thrilled to hear that ABELDent has been meeting your office's needs for nearly 30 years. Thank you for taking the time out of your day to review ABELDent. TP TANYA P. Dental Hygienist Medical Practice Used the software for: 2+ years ### "Easy to use dental software " October 25, 2018 4.0 Great Pros I find this software easy to use. A few years back our dental office went paperless and this was the software that was chosen. After a learning curve of a few weeks, I feel completely comfortable with the software. The best part of this software was making my own template for hygiene services, with a sub-section of choices. This saves me so much time with typing. Cons Some minor charting features are missing. Example would be it did not have the feature of indicating areas of bleeding on an implant (unless this has been updated) Review Source Response from ABELDent January 23, 2019 This feature will soon be added in a future version of ABELDent ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.