# Silverware Avrio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Silverware Avrio Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/60330/SilverWare --- # Silverware Avrio Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Silverware Avrio ## What is Silverware Avrio? Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. Our mission is to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions on the market. Silverware works to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. ## What is Silverware Avrio used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$49 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Silverware Avrio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.silverwarepos.com&name=Silverware Avrio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Silverware Avrio 2.9 (14) VS. [4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price CA$49 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (14) Ease Of Use 4.2 (581) Value For Money 2.4 (10) Value For Money 3.8 (477) Customer Service 2.1 (12) Customer Service 3.7 (508) ## Silverware Avrio alternatives [3.8 (715)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (581)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/60330/SilverWare/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Inventory Management 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Reporting/Analytics 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Mobile Access 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Table Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Assign waitstaff and coordinate the table services Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Silverware Avrio 21 features Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Track employee schedules, availability, and performance across projects and tasks Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Allows users to view inventory and build a menu that's appropriate Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Clients can submit payments via mobile devices Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants For retailers Assign waitstaff and coordinate the table services Get Advice We can help you find the software with the features you need. Features 3.5 (14) 3.5 Based on 14 reviews ## Pricing Value for money 2.4 (10) Basic CA$49.00 Per Month Value for money 2.4 (10) 2.4 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.1 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.1 (12) 2.1 Based on 12 reviews ## User reviews Overall rating 2.9 Based on 14 reviews Filter by rating 5(1) 4(4) 3(4) 2(2) 1(3) Mentioned topic Sorted by most recent KJ Katherine J. Director of Marketing Restaurants ### "Silverware is a Great POS for any Venue" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2025 We've had silverware for a few years and found its a reliable software and good for what we needed in terms of a POS system for a large restaurant where we have several rooms to host large groups with several different menus Pros Silverware is an easy software to use and set up into a new restaurant! We found the POS system had all the tools needed for a clean and easy ordering service with a large restaurant like ours Cons There was no hand-held machines which we found would be useful especially on our patios to be used during service for large events to get orders in quickly. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Silverware Avrio We chose Silverware as its been around longer and maybe team members had used it in the past so easy to train additional members Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Timothy W. Director of Sales Hospitality ### "POS for the Restaurant" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 20, 2024 It is a positive experience. There could be different changes made to the system Pros It is a user friendly POS system. Set up for the system was easy Cons The main screens are too much to navigate when you are in a rush Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reasons for choosing Silverware Avrio The owners chose this product over the others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rhett P. IT Director Hospitality ### "Silverware: Promising Start, But Now Overpriced and Lacking Key Support" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 6, 2024 The cost increases have gotten out of control.. Pros I find the platform somewhat intuitive and full of potential, but the support lacks some crucial elements, and it has become too costly. Cons Their customer service is quite disorganized, with no customer-facing CRM, making it impossible to track or open support tickets—pretty basic functionality that’s missing. Costs have become a real concern; in 2023, they raised prices by 40%, and now they've added another 30% increase, which leaves a bad impression. Our annual support costs have nearly doubled, yet we still face ongoing performance issues. Additionally, their API integration with Clover is slow and frequently causes problems for us. Switched from [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) Corporate mandated the change as a company standard Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Al S. Chef Food & Beverages ### "There are bugs" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 9, 2022 Mostly good,there are a few things I think this company address, 1 customer service, response time, owned your product. Or fixed your warranty on the good you provide Pros The program has come a long way it's more user-friendly the hand held is a keeper Cons Need to improve on customer service,get rid of the bug eg table completely disappear. And work your inventory system Alternatives considered [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) Reasons for choosing Silverware Avrio Price point Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joanna M. Membership Director Hospitality ### "Silverware Avrio is Front Line User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 21, 2021 My overall experience with Silverware Avrio has been positive. I really appreciate the ease of use. We have a few employees who jump in when needed from other departments and it is always easy for them to get back in the groove. Pros It is easy to train employees on Silverware Avrio. Menus can be set up to fit the needs of the business and make sense. Silverware Avrio is straightforward. Seasonal businesses with employee turnover can benefit greatly from the training dollars saved by using Silverware Avrio. Cons Customer service is not always the easiest to reach although they were helpful, easy to understand and thorough with their responses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Michael H. Owner Hospitality ### "Support ! Friendly but no follow up. " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 12, 2021 Overall ! Well it was a company I use to recommend. Now 2020-2021. I would not. Looking to relocate down the road and looking at new POS systems. Silverware is not one of those company’s. Pros Liked the ease of programming all aspects of software with out calling support all the time like Micros. Cons Had a pos terminal after 5 years crash and needed new hard drive was determined. Have been waiting 5 weeks to get. Have called 5 times now and still waiting. They sent wrong one that took 3 weeks. The. They have sent twice I was told delivery on Friday! That was Originally 3 weeks ago! Use to be great customer service. Have know confidence in support or company. Hard to get anyone above support. Buyers beware. Switched from [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) Horrible management use ability. Hard to program, had to call support and be charged! That’s how they make there money back on a less expensive system! You will pay. Reasons for choosing Silverware Avrio Loved there old systems., Before internet base came to be the norm. All systems have gone to that way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Chantel M. Project Systems Manager Construction ### "Best POS System ive used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 5, 2020 i've used this system in 3 different restaurants all with high volume and have always enjoyed it. Pros I've worked in service industry as a side job for many years and worked with a variety of POS systems. Silverware is definitely among my favorites. its simple and easy to use which is awesome when the restaurant is busy. Cons I remember having an issue once or twice where the program froze but only for a short period of time and it corrected itself once we reset the station. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Pierre M. Director of Finance Hospitality ### "Works pretty well, reporting should be improved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 14, 2019 Silverware is our Point of Sales system and we would not be able to carry out big volume food and beverage opertations without it. With a bit more reporting enhancements, it will be a major winner. Pros Silverware is pretty easy to use, the configuration setup is flexible and the overall flow end-to-end is comfortable to drive big volume food and beverage operations. Cons The reporting capabilities are limited - unless you use an additional platform such as Avero, it will remain very basic and Excel-driven - which is ok but not super user friendly for everyone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Waiter Hospitality ### "Goonprogram" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 May 30, 2019 Pros In the program there are lots functions that you can use for restaurant or other businesses. Simple to read. Cons Program doesn’t work properly, as it has many bags, and eats lots of internet traffic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ryan M. Owner/ President Restaurants ### "Worst POS ever (Don't mean Point of Sale)" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 13, 2018 I wouldn't use this system if they gave it to me free of charge for life! Pros Can't say there are any. Its not up and working enough to see the up side. Not user friendly charges and discounts don't work like they're suppose to and the techs know less about it then I do. Cons We've had this system for just over a year and I'm spending 22k on a new system just to get rid of it and be done. I called tech support last month 47 times for issues alone. When you do call its not uncommon to wast 40 mins just to reach a tech. Most of the time they say they can't do anything until business hours. Our system has stopped taking credit cards twice for a week at a time. It doesn't work offline like its suppose to. We have total system crashes multiple times a day. They are rude when you want them to do something about it. STAY AWAY!! Promise best decision you could make! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/60330/SilverWare/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)