Zimbra

Zimbra Collaboration Suite


4.5 / 5
33 reviews


Average Ratings

33 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zimbra
  • www.zimbra.com
  • Founded 2005
  • United States

About Zimbra Collaboration Suite

Open source solution providing support for email, contacts, and group calendaring, and consists of a server and client.


Zimbra Collaboration Suite Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Activity / News Feed
  • Advertising Management
  • Blogs
  • Data Security
  • Event Management
  • Group Management
  • Media Library
  • Real-time Chat
  • Social Media Integration
  • Social Media Tagging

Zimbra Collaboration Suite Reviews Recently Reviewed!


It's our business email platform.

Mar 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a very stable platform. Its functionality is comparable to other mail service platforms. It is intuitive, it integrates quickly with existing platforms. Using the ActiveSync protocol allows communication in real time, the emails are "push mail" on all devices. You can share and centralize contact information and calendars within the same application. The service configuration options for each email account are quite broad, allowing users with different profiles. The account management console is very simple and easy to understand. I think the "My Maletin" service is a good concept, it allows you to share documents within the same space of the user's account.

Cons: The detailed values of the accounts and specific settings are not available in the administration console. The most complex configurations must be done via command line. The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline. The internal DNS configuration processes are done by command line. User logs should be searched by command line, when they should be available in the web interface query services. There is no way for the graphical administration interface to see the emails that are arriving and which is coming out, for purposes of tracking any particular activity with a user, it is difficult to do so quickly.

Overall: We have achieved a centralized and secure administration of the company's email service. We have control of the entire service and it allows us to function efficiently and quickly.

Capterra loader

Zimbra Collaboration Suite is a great software that allows us to be communicated effectively.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the Zimbra Collaboration Suite is that it groups several services in a single package. To have a list of contacts, a tool to plan activities, a calendar and most importantly: email service, covers all my needs at a professional level. It has been the best investment that has been made in the institution where I have been working for several years.

Cons: I really do not find major flaws in this software. For a low price I think it covers very well the needs that can be presented to us in an office to keep communications.

Overall: Zimbra Collaboration Suite has brought me many benefits professionally speaking. Having this software has been a very pleasant experience since we migrated from another mail service to Zimbra. With this things seem simpler. Its interface helps a lot so that any user finds it easy to handle it.

Capterra loader

Zimbra Collaboration Suite is a very useful communication tool that groups several functions.

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The biggest advantage offered by Zimbra Collaboration Suite is the ability to communicate with other users by integrating various tools such as email, contact book, task planning and calendar in a single software and with a very simple interface.

Cons: Although Zimbra Collaboration Suite is a great software, sometimes it presents operating problems that are resolved by closing and opening the browser from where you work. Another aspect to improve is the design of the interface from the aesthetic point of view. It's simple but unattractive to look at.

Overall: Simply Zimbra Collaboration Suite is the best way to stay connected in the institution where I work. The planning of activities as well as the contact information of the different employees is centralized through this program. It is easier to communicate with the Zimbra Collaboration Suite.

Capterra loader

Simplistic, Cost Efficient approach towards Email communication

Aug 01, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: 1. Open Source - Easy to Configure, Less capital needed, less memory Consuming and Secure

2. simplicity - the user interface is very friendly no need to introduce people on how to use it.

3. Functionality - availability of important basic functions like Calendar, Document Storage and mail backup is already there and is very easy to use .

4. ease - can be configured according to business requirements and use

5. Stability

Cons: 1. Can Include many functionalities and add ons.

2. Hard to configure shared mailboxes and DL's

3. Cannot handle huge data and less storage space

4. GUI can be much improved

Overall: - Functionality of sending and receiving mails

- Appointments in Calendar

- helped me in developing my basing understanding of mail clients

- helped me in performing my daily work as our business runs through Zimbra

this tool has helped me in many ways especially as I use it daily to review my messages .

Feb 28, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: * I agree with the following points:

1- The general presentation menu is quite friendly to the eye., as well as its versatility to be used in cell phones.

2- I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.

Cons: * I agree with the following points:

1- Sometimes there are some glitches in Zimbra, but in most cases clearing cache and restarting browser helps to solve them.

2- Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.

Capterra loader

Simple, versatile and efficient.

Jul 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an economic software and very comfortable to work with. It is an easily accessible platform capable of integrating the most demanded requirements in an institution such as: mail, contacts, shared calendar and online documents. It is quite practical.

Cons: It is not the best option to integrate to mobile devices. I think it has several limitations when it comes to entering the Zimbra from a smart phone when compared to running on a desktop computer.

Overall:

Thanks to this software they have improved the relationships in our work team. Its diverse tools allow us to better plan our activities and keep us permanently communicated. Very good.

Capterra loader

It is a software that groups several functions allowing communication to be more effective

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It has a very intuitive interface that makes this software an easy tool to use. In the same way its installation is very simple. Account with contacts, chat and tasks in addition to their email service. It is available for several platforms. It is accessible in terms of price

Cons: One aspect to improve is the interface design. I think it's somewhat antiquated if we compare it with other software of this type in the market.

Overall: Thanks to Zimbra I have been able to keep better communication with my teammates and at the same time I have improved my ability to plan thanks to the tools that this software has. It has been a great alternative.

Capterra loader

I have used zimbra for almost 2 years and it has seemed a solid app for business mail system

Jul 11, 2018
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:

It has been very adaptable to the needs of my company because it is open source

It has been widely accepted by end users due to the application of web standards, which gives the user more reliability in the system.

The administration interface has been very simple and functional when creating users, groups and requirements

Cons:

The information filtering tools and emails have many details that have to be improved.

The modules for the users themselves to change the password of their account have some problems.

Overall: A Personal and Work experience

A very useful e-mail, agenda, and collaboration tool

Aug 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It doesn't require a program to be installed in your computer, and you can have access to it where ever you need to: Laptop, PC, Tablet, Phone. It can sync your personal calendar in your cell phone and keep you updated about your meetings, Task list, and reminders. You can filter e-mails by folders, and there is also a downloadable local version in case you need to work off-line.

Cons: It does not have a wide variety of themes.

Overall: This is a useful program that solves your communication needs and helps keep you up to date with your emails, your meetings, and your daily tasks

It is an innovative email messaging and collaboration suite. It is the free software solution

Mar 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an innovative email messaging and collaboration suite. The powerful Zimbra web client integrates email, contacts, shared calendar. Another of Zimbra's functionality is connectivity with proprietary clients such as Microsoft Outlook. It is the free software solution

Cons: It has a unique password that compromises all services. If the directory server falls, we can not access the services

Overall: It is an innovative email messaging and collaboration suite. The powerful Zimbra web client integrates email, contacts, shared calendar

Capterra loader

Zimbra Collaboration Suite groups the functions that I need in a software to plan and communicate

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of Zimbra's positive aspects is that it offers e-mail, calendar, contact book and tasks in a single software, so I should not install other applications to enjoy these tools. Its interface is simple, facilitating its use for anyone who uses this program for the first time.

Cons: I believe that it has limitations when it is handled from smartphones if it is compared with its operation from desktop computers. From the aesthetic point of view it could improve its interface.

Overall: With Zimbra I have improved substantially with respect to task planning and communication with my team. In the same way it has allowed us to save resources since it is a free software that offers a quality service.

E-mail made easy

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a basic e-mail system, quick, easy, great way to keep in touch with your staff.

Cons: it looks old, could look better, needs to be updated. I do wish it could handle e-mails with larger files. Desktop notification would be a great addon.

Overall: Zimbra E-mail is very, very easy to use. Our little complaints are just nitpicky and isn't serious. We've been using Zimbra e-mail for over 5 years and have not had any major issuer. Our organization plans on keeping this service for years to come.

Easy to use and full of features

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy for the users

It has its own cloud-like file sharing feature

It works on almost any kind of device through standalone clients or rich web client.

Cons: Being Linux based it might be a bit harder to set-up and configure for Microsoft oriented admins

Overall: I used Zimbra in my previous company and I liked the suite very much because it offered almost anything you'd need from an on-premise mail server. It also had some extra features like its own cloud support to share documents and files amongst users.

The paid version also came with the connector for Outlook allowing users keep using their standard mail client application.

I never had any issue to configure my email account on my mobile phones either through the MS Exchange protocol compatibility.

It also comes with a rich web interface.

Now it should also integrate a chat/conference and a document collaboration features but they were not available yet when I was using Zimbra so I can't tell anything about them.

Its a good product with low cost on-premise mailing and collaboration suite!!

Apr 17, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its scale-able, robust, secure and low cost. Based on Postfix and other opensource packages it provides good emailing solution. All the included packages are thoroughly tested before included in release. With most of the world going to cloud for email for the organizations need low cost yet secure and scale-able on premise mailing solution Zimbra is a good option. It has very good Web base UI which is very easy to use. There is no performance issues. Visibility with logs is very good . Zimlets are very cool features you can add on

Cons: The support is a bit so so maybe because of change of so many owners of the company. The web ui can use skin option to make it look and feel like different email platform in the market, e.g. if someone is use to outlook or gmail ui then a them/skin could provide that

Overall: Our organization is based on Linux with end user using the same and we really don;t want to go MS Exchange option so we left with choices of Lotus Notes (Which is a very good yet expensive product), Novell groupwise and Zimbra. Having tested Zimbra around more than 10 years ago we choose this. It has the flexibility to provide mobile base, thick client and thin web base client. So it was good choice and we are quite satisfied with our decision back then

Great collaboration and easy to use

Feb 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is great for email and overall collaboration. It is easy to use and has helpful features. This is a great tool to keep up with our teams and makes collaboration a breeze.

Cons: I would like some more flexibility in the customization of the email. It is straight forward and simple but I would like to be able to customize a bit more.

Overall: This is a great software that makes collaboration a breeze!

Powerfull stable and integrated email platform

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Zimbra platform integrates open source apps in a very stable email application, Administration web gui is very complete and easy to use. Webmail client app is very complete for our users and customers.

Cons: Being a ver nice email application, at least the Network edition must be more compatible with platforms like MAC OS, this would be the point that make Zimbra to win users.

Great program for non expensive web client

Mar 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Great for company that does not want expensive email web client. Does everything you want in an email client. Never had system crash and is pretty decent.

Cons: Not an exchange. restriction list is a bit weird. not easy to migrate to a newer version. backups of emails is a bit difficult.

My experience has been very positive.

Apr 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: We have been using Zimbra for over 8 years and have been very happy with it . Good functionality for the price.

Cons: Our current version does not allow individual users to add/change distribution lists. This function has to be performed by the admin.

All my colleagues and I use Zimbra everyday for our communication and cooperation.

Oct 11, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the implementation of various tools in Zimbra - I use mail, chat, calendar and briefcase in my everyday work.

Cons: Sometimes there are some glitches in Zimbra, but in most cases clearing cache and restarting browser helps to solve them.

Email but a lot more

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast webmail, email functionality works great, Clean interface and easy to use. Also has the calendar and portfolio features which is great addons.

Cons: Search function in email can be a bit limited.

Capterra loader

Personally, I prefer Microsoft Exchange email, especially for the download of attachments.

Feb 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The general presentation menu is quite friendly to the eye., as well as its versatility to be used in cell phones.

Cons: The tricky process associated with downloading attachments compared to emails such as gmail or firefox.

Overall: It really has not brought me many benefits since they imposed it on me as an email at work. I much preferred the presentation and management that the hotmail had a few years ago.

I use it daily, and rarely did have a problem with it.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is beatiful, and intuitive as well. Since I can organise my new arriven messages, I feel good.

Cons: The zimlet for PGP could be improved. I can have only up to 10 public keys recorded. This is fairly few.

Overall: A resilient software, which makes me fell confident when sending/receiving e-mails.

Trustworthy

Feb 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: If you need an e-mail server, which you can use along with software like thunderbird, and able to manage calendars (work meetings), easy to use then you are in the indicated option.

Capterra loader

This was the mail server that existed in an institution where he worked in certain occasions

Jun 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Very good option for an institutional corporate email since it offers the basic functions for the management of work

Cons: It is very limited in certain options that have large email servers even in the capacity of shipments

Overall: Corporate email

Capterra loader

Great email client software

May 23, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The easy and straightforward user interface make managing email clear. Can effectively classificate emails and local storing them.

Cons: There is no way to export mail to back up them or to use them in another email client software. Must use the online server to extract mail to another software.

Overall: The capacity of local storing messages.

Excellent Exchange alternative

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to mimic Exchange perfectly (even Outlook thinks this is Exchange)

Cons: You need very good support for complex deployment

Free version lacks features and cloud (payed) version is too expensive

Jun 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: In the company we all remember Zimbra. It left us with a really good impression. It had nice features that other "better" ones don't have like batch mail forwarding or delayed email sending. I would use it again.

Cons: Unfortunatelly, it did not integrate well enough with our mobile devices (cellphones and tablets). We also faced a couple of database corruptions so we decided to think about going cloud version but....it was more expensive than GSuite or Office 365 so... we stopped using it.

Easy to use and configure z in machines

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Email manager, easy use and configuration, which allows to connect with different operating systems.

2. You can check your emails from anywhere, you can also synchronize your online account with a microsoft application like outlook and android mail.

3. It is not necessary to install applications since you can see it online through a webmail.

4. The last update of zimbra has a chat, so that users created by the company, who has it installed, can communicate.

Cons: It is not completely compatible with some mail clients, which does not allow the configuration of the mail.

Capterra loader

Easy and quick installation, lots of good features.

Feb 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the easy installation and the web administrative console which can be used for many admin tasks.

The Desktop app is great and easy to use.

Cons: Hard to customize the installation, lost data when I needed to migrate to another server.

The API uses XML-RPC which is not easy to use, JSON is a lot easier.

Feb 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Capterra loader

zimbra is your basic web e-mail service

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Zimbra is a basic software is very basic and easy to use. Not a lot of menu options to jump through.

Cons: Zimbra has a bland outdated look. I feel like this software should update it's user interface.

May 18, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

5 / 5
Value for Money

Nov 10, 2018
5/5
Overall