# Page 2 | Zimbra Collaboration Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zimbra Collaboration Suite the right Email Management solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/reviews

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Zimbra Collaboration Suite

4.4 (92)

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Last updated March 13th, 2026

# Page 2 - Reviews of Zimbra Collaboration Suite

## Showing most helpful reviews

Showing 26-50 of 92 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Computer and Systems Engineer - Ph.D.  
Information Technology and Services  
Used the software for: 2+ years

### "Zimbra un outil de messagerie et de collaboration de mailing"

February 16, 2023

5.0

Mon expérience est assez bonne en utilisant ce logiciel car il est rapide, facile à utiliser et sécurisé.

Pros

La meilleure caractéristique de Zimbra est qu'il s'agit d'un logiciel open source doté de grandes capacités de communication, de messagerie et de calendrier. L'utilisation est intuitive, je peux envoyer des pièces jointes facilement. Vous pouvez trouver l'adresse électronique d'un collègue en tapant simplement son nom. J'apprécie vraiment l'option de filtres dans des répertoires pour les mails pas trop utiles.

Cons

Comme point négatif, je peux dire qu'il n'y a pas beaucoup de documentation sur l'outil ou, quand il y en a, elle est ancienne.

Review Source

Matteo T.  
COO  
Machinery  
Used the software for: 2+ years

### "Buona posta elettronica, ma troppo poco"

September 30, 2022

4.0

Nulla da dire sulla gestione della posta elettronica, ma si limita a questo, quando oramai la sola gestione della posta elettronica la diamo quasi per scontata, abituati ad averla come servizio gratuito per gli account personali.

Pros

Ho usato Zimbra in azienda per quattro anni prima di passare a Microsoft 365. Ho apprezza l’interfaccia web chiara e pulita, che non richiedeva alcuna installazione client, con la possibilità di accedere via cloud e con estrema velocità all’intero archivio di posta, molto utile nelle ricerche di messaggi datati.

Cons

L’aspetto negativo era proprio l’esistenza della sola interfaccia web e la difficoltà di impostare l’account sui programmi di posta elettronica più diffusi sui dispositivi mobili e soprattutto sui Mac. Questo rendeva molto complesso l’utilizzo di agende condivise con gli utenti Apple.

Review Source

VR

Verified Reviewer  
Manager - Group MarCom  
Financial Services  
Used the software for: 2+ years

### "Ideal for your standard email requirements with lot of growth potential."

May 8, 2023

3.0

It was a pleasant experience. We had no much issues. Email was backed up frequently and could use the backups whenever we wanted. There was no advanced tools back then.

Pros

This is a very simple user friendly product which I used only for email communication purposes. The product loads very quickly and provide you with standard email functionalities. Ideal for a company who is not heavily dependent on email communication in my POV.

Cons

We had this implemented some years ago. Therefore, the product could be much better now. Back then w had storage issues which I believe had something to do with the package our company has purchased.

Review Source

TK

Timothy K.  
Infrastructure Lead  
Insurance  
Used the software for: 2+ years

### "Zimbra collaboration review "

February 6, 2022

5.0

Zimbra is good and easy to use for users. Integrates well mobile apps

Pros

It's cost-effective, secure and helps to avoid spam. Easy back and restore facility. Helps create calenders

Cons

Zimbra has no function to recall emails sent accidentally.

Reason for choosing Zimbra Collaboration Suite

The price was good and had most of the features that we required

Review Source

VR

Verified Reviewer  
Consulente tecnico IT  
Information Technology and Services  
Used the software for: 2+ years

### "buon software di posta elettronica ma sconsigliato per realtà importanti"

February 20, 2023

4.0

Pros

open source nella sua versione community, la configurazione è semplice

Cons

sconsigliato per le realtà aziendali piuttosto grandi perchè mancano molti strumenti di collaborazione che aiutano di molto

Review Source

JB

JOSE B.  
IT MANAGER  
Oil & Energy  
Used the software for: 2+ years

### "It's our business email platform."

March 31, 2018

5.0

We have achieved a centralized and secure administration of the company's email service. We have control of the entire service and it allows us to function efficiently and quickly.

Pros

It is a very stable platform. Its functionality is comparable to other mail service platforms. It is intuitive, it integrates quickly with existing platforms. Using the ActiveSync protocol allows communication in real time, the emails are "push mail" on all devices. You can share and centralize contact information and calendars within the same application. The service configuration options for each email account are quite broad, allowing users with different profiles. The account management console is very simple and easy to understand. I think the "My Maletin" service is a good concept, it allows you to share documents within the same space of the user's account.

Cons

The detailed values of the accounts and specific settings are not available in the administration console. The most complex configurations must be done via command line. The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline. The internal DNS configuration processes are done by command line. User logs should be searched by command line, when they should be available in the web interface query services. There is no way for the graphical administration interface to see the emails that are arriving and which is coming out, for purposes of tracking any particular activity with a user, it is difficult to do so quickly.

Review Source

VR

Verified Reviewer  
intern  
Banking  
Used the software for: 2+ years

### "Zimbra -Messsage and Mail"

June 12, 2021

4.0

Easily collaborate with your team and share documents. It's open source, making it simple to use and deploy for businesses of all sizes.

Pros

Documents can be shared instantly. We can use Zimbra desktops to obtain Zimbra experience. Sync your Google, Yahoo!, and Outlook calendars. Zimbra is a BSP hosting partner because of its flexible deployment and virtualization readiness. Vmware Vsphere and KVM hypervisors are also fully supported. In addition, unlike other email companies, Zimbra's technology never locks me out.

Cons

\- Setting up the setup server is a little tricky for system administrators; it necessitates linux administrator knowledge. - When one service fails, it can affect others, particularly LDAP services.

Review Source

SAW

Syed Arbab W.  
Section Head  
Banking  
Used the software for: 2+ years

### "Its a good product with low cost on-premise mailing and collaboration suite!!"

April 17, 2018

3.0

Our organization is based on Linux with end user using the same and we really don;t want to go MS Exchange option so we left with choices of Lotus Notes (Which is a very good yet expensive product), Novell groupwise and Zimbra. Having tested Zimbra around more than 10 years ago we choose this. It has the flexibility to provide mobile base, thick client and thin web base client. So it was good choice and we are quite satisfied with our decision back then

Pros

Its scale-able, robust, secure and low cost. Based on Postfix and other opensource packages it provides good emailing solution. All the included packages are thoroughly tested before included in release. With most of the world going to cloud for email for the organizations need low cost yet secure and scale-able on premise mailing solution Zimbra is a good option. It has very good Web base UI which is very easy to use. There is no performance issues. Visibility with logs is very good . Zimlets are very cool features you can add on

Cons

The support is a bit so so maybe because of change of so many owners of the company. The web ui can use skin option to make it look and feel like different email platform in the market, e.g. if someone is use to outlook or gmail ui then a them/skin could provide that

Review Source

YG

Yolanda G.  
comercial  
Telecommunications  
Used the software for: 2+ years

### "Zimbra Collaboration Suite"

December 1, 2023

5.0

Pros

The tool is very friendly and easy to use both via the web and locally.

Cons

Zimbra works very well, but it needs to catch up with Google, for example with cloud storage, etc.

Review Source

HO

Howard O.  
Digital Analyst  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "An integral tool for managerial issues"

April 9, 2019

4.0

I think that Zimbra is a perfect tool for emailing and management. Despite some issues, it is very easy to implement the service and it helps to communicate with customers and colleagues in the handiest way.

Pros

To my mind, it is great that Zimbra gives an opportunity to share a calendar among colleagues and customers. It helps us to share all important data and meetings at any time. Another plus is a simple and user-friendly design. It is perfect both for qualified users and people who use it for the first time. And of course, emailing itself is on the top-level. It is easy to customize and make the necessary changes. Zimbra is an open source software with an opportunity to send emails, keep contacts, and make notes in the calendar. This service is perfect for remote work because I can keep an eye on everything and be sure, that everyone knows what they need to do.

Cons

I am convinced that Zimbra has more advantages than disadvantages. However, there are some issues to fix. Firstly, filters are hard to use and understand, because they aren’t flexible at all. Secondly, the software itself is quite hard to operate. Despite all pluses, the service still demands some basic IT skills. Thirdly, there might be some problems with data export and back up, because the software depends on servers.

Review Source

Umar F.  
Group Leader  
Information Technology and Services  
Used the software for: 2+ years

### "Best Email Server"

June 19, 2020

5.0

Its a best application i can say over all a great experience in best price using since 4years no major issue that i experienced till now. It helps to keep the back up of all your important mails avoid spam mails and the best thing it is compatible with multiple devices and browsers.

Pros

Its an open source server for email and web client which is designed for browser based interface.I can say its really cheap compare to other email servers. It helps you to create calendars, create backup of important file and also easy document storage. The compatibility with multiple devices and browser is the best feature of Zimbra.

Cons

Sometimes we get bugs when any new update comes to fix that they really take long time which is the only drawback that i feel till now.

Review Source

VR

Verified Reviewer  
Server Administrator  
  
Used the software for: 2+ years

### "this tool has helped me in many ways especially as I use it daily to review my messages . "

February 28, 2018

4.0

Pros

\* I agree with the following points: 1- The general presentation menu is quite friendly to the eye., as well as its versatility to be used in cell phones. 2- I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.

Cons

\* I agree with the following points: 1- Sometimes there are some glitches in Zimbra, but in most cases clearing cache and restarting browser helps to solve them. 2- Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.

Review Source

Pedro Luis Q.  
Asesor financiero  
  
Used the software for: 2+ years

### "Simple, versatile and efficient."

July 5, 2018

5.0

Thanks to this software they have improved the relationships in our work team. Its diverse tools allow us to better plan our activities and keep us permanently communicated. Very good.

Pros

It is an economic software and very comfortable to work with. It is an easily accessible platform capable of integrating the most demanded requirements in an institution such as: mail, contacts, shared calendar and online documents. It is quite practical.

Cons

It is not the best option to integrate to mobile devices. I think it has several limitations when it comes to entering the Zimbra from a smart phone when compared to running on a desktop computer.

Review Source

Paola M.  
Digital Media Manager  
  
Used the software for: 2+ years

### "It is a software that groups several functions allowing communication to be more effective"

July 3, 2018

5.0

Thanks to Zimbra I have been able to keep better communication with my teammates and at the same time I have improved my ability to plan thanks to the tools that this software has. It has been a great alternative.

Pros

It has a very intuitive interface that makes this software an easy tool to use. In the same way its installation is very simple. Account with contacts, chat and tasks in addition to their email service. It is available for several platforms. It is accessible in terms of price

Cons

One aspect to improve is the interface design. I think it's somewhat antiquated if we compare it with other software of this type in the market.

Review Source

Daniel R.  
Analista de Sistemas II  
  
Used the software for: 2+ years

### " I have used zimbra for almost 2 years and it has seemed a solid app for business mail system"

July 11, 2018

5.0

A Personal and Work experience

Pros

It has been very adaptable to the needs of my company because it is open source It has been widely accepted by end users due to the application of web standards, which gives the user more reliability in the system. The administration interface has been very simple and functional when creating users, groups and requirements

Cons

The information filtering tools and emails have many details that have to be improved. The modules for the users themselves to change the password of their account have some problems.

Review Source

Andrea W.  
IT Specialist  
Computer Software  
Used the software for: 1-2 years

### "Reliable email manager!"

August 17, 2019

4.0

Zimbra is simply outstanding and easy to implement. It can also be used for data storage and sharing.

Pros

Zimbra is our email manager. Our team uses it daily to send and receive emails, it is a very productive solution for internal and external communication. What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office. Also, it is easy to manage for us and supports all the major platforms. Zimbra is fast and convenient.

Cons

The Mobile Version of Zimbra can really use an upgrade, we can only send messages and cannot attach files. I'm hoping Zimbra would upgrade their phone app very soon.

Review Source

Nairoby D.  
Administrador de Bases de Datos (DBA). Consultor TI  
Telecommunications  
Used the software for: 1-2 years

### "Free email service"

January 10, 2019

5.0

I'm no longer at work where I use Zimbra, but I recommend it 100%

Pros

I met Zimbra when in one of my jobs they demanded the use of free software, which I thought was wonderful, I could not participate in the configuration of the service, however my support colleagues did it without knowing anything about the tool, following the manuals and the broad community that it has; the installation was a success, the next step was to provide users with their mail and a brief explanation of its use, but it really was not necessary since the tool was so intuitive that there was not someone who could not use it, we were all delighted with that we could access our mail from any device with Internet access, be able to schedule calendars and meetings, share email folders with other people, synchronize with any email client.

Cons

Few disadvantages you can have of a product like this, perhaps for those who managed the service could be somewhat complicated at the beginning, but not impossible to manage, since there was no interruption of the service at any time.

Review Source

Altagracia V.  
Docencia  
  
Used the software for: 1-2 years

### "Zimbra Collaboration Suite groups the functions that I need in a software to plan and communicate"

July 13, 2018

5.0

With Zimbra I have improved substantially with respect to task planning and communication with my team. In the same way it has allowed us to save resources since it is a free software that offers a quality service.

Pros

One of Zimbra's positive aspects is that it offers e-mail, calendar, contact book and tasks in a single software, so I should not install other applications to enjoy these tools. Its interface is simple, facilitating its use for anyone who uses this program for the first time.

Cons

I believe that it has limitations when it is handled from smartphones if it is compared with its operation from desktop computers. From the aesthetic point of view it could improve its interface.

Review Source

VR

Verified Reviewer  
Customer Service Lead  
Apparel & Fashion  
Used the software for: 2+ years

### "E-mail made easy"

October 9, 2018

5.0

Zimbra E-mail is very, very easy to use. Our little complaints are just nitpicky and isn't serious. We've been using Zimbra e-mail for over 5 years and have not had any major issuer. Our organization plans on keeping this service for years to come.

Pros

It is a basic e-mail system, quick, easy, great way to keep in touch with your staff.

Cons

it looks old, could look better, needs to be updated. I do wish it could handle e-mails with larger files. Desktop notification would be a great addon.

Review Source

EM

Erik M.  
Graphic Designer  
Design  
Used the software for: 1-2 years

### "Zimbra - A Private Alternative to Outlook"

April 13, 2022

5.0

I am very impressed by the simplicity and reliability of Zimbra Collaboration Suite. I love the security Zimbra offers while still having the same look and feel of other familiar email clients. My team and I use Zimbra for email and scheduling meetings. It is very easy to use and an easy switch for any team looking for a more private solution to large teams wanting to collaborate via email. The themes are also a very nice feature (I use Carbon).

Pros

I love the security Zimbra offers while still having the same look and feel of other familiar email clients. My team and I use Zimbra for email and scheduling meetings. It is very easy to use and an easy switch for any team looking for a more private solution to large teams wanting to collaborate via email. The themes are also a very nice feature (I use Carbon).

Cons

I can't think of any cons. It is a very simple email and calendar management system.

Review Source

VR

Verified Reviewer  
Team Leader  
Financial Services  
Used the software for: 2+ years

### "Good collaboration suite"

September 24, 2021

5.0

Pros

\- searching is great (as I remember it can search even inside archives) - good localization - intuitive UI/UX

Cons

\- complicated backup flow - lack of mails management rules - lack of features in the mobile version

Review Source

VR

Verified Reviewer  
Digital innovation manager  
Human Resources  
Used the software for: 2+ years

### "Migliorabile "

October 17, 2022

3.0

Pros

Semplice da utilizzare con funzionalità basic

Cons

Funzione di ricerca non performante. Notifiche migliorabili. Grafica datata

Review Source

VR

Verified Reviewer  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Community Edition of Zimbra - High bar to jump but the price is right!"

May 27, 2020

5.0

Experience has been good to excellent.

Pros

The open source nature of a sophisticated multi-node email server can't be matched. Free??? This is great.

Cons

There is a high technological bar. One must be conversant with LDAP and understand how to make that run to properly implement the server. It is not for the faint of heart technologically.

Review Source

Hemant A.  
Hemant Alankala  
Photography  
Used the software for: 2+ years

### "Good software to increase productivity"

June 11, 2019

4.0

My overall experience is good. Actually very good in terms of value for money. I would recommend for others. Organizations that very big can afford others, but I think market segment for zimbra is different

Pros

Easy to organize things. I like the way you can tag and create a note for yourself

Cons

Sometimes it lags, maybe because I use browser based rather than the dextop app

Review Source

Chad J.  
Director of IT and HR Operations  
Higher Education  
Used the software for: 2+ years

### "Zimbra was Challenging to Use"

September 20, 2019

3.0

Overall is was ok at the time. We made a much needed move to Mircosoft.

Pros

The desktop app was not bad, it did have some limitations. Syncing always seemed to take a while. It visually functions similar to outlook.

Cons

The add-ons and features were tricky to use. At the time, it did not have a mobile platform. The web version was clunky.

Review Source

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