# Page 3 | Zimbra Collaboration Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zimbra Collaboration Suite the right Email Management solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/reviews

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Zimbra Collaboration Suite

4.4 (92)

[View alternatives](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Zimbra Collaboration Suite

## Showing most helpful reviews

Showing 51-75 of 92 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Analyst  
Building Materials  
Used the software for: 1-2 years

### "It gets the job done"

March 25, 2022

4.0

I use it as a mailing service in the company, it was hard at the beginning but you get used to it.

Pros

Well, I believe that the most likable thing about this software it's the economic side, you can manage your mail like any other but in a cheaper way.

Cons

You can miss some features that have other mailing services, you get used to, but it's not that smooth.

Review Source

VR

Verified Reviewer  
Impiegato  
Utilities  
Used the software for: 1-2 years

### "Un passo indietro"

October 17, 2022

3.0

Pros

Presenta un buon set di funzionalità ma non immediate

Cons

La user experience e la gestione delle notifiche è migliorabile. E' uno strumento che aiuta ma non crea risparmio nei tempi di gestione.

Review Source

Amir M.  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best and fast server for Emailing."

August 9, 2019

5.0

In short, Zimbra is a perfect tool to stay connected and can be used in a firm where you need to send and receive information. It is fast and you can send email to multiple contacts. Zimbra customer service is also very good.

Pros

Fast and reliable. Multiple options like attachments, font and color change. Sending email to multiple contacts at the same time.

Cons

User interface should be more eye catchy. Sometimes, we face trouble sending emails and page needs to be refreshed

Review Source

DG

David G.  
ICT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Zimbra collaboration, powerful email system"

June 5, 2023

5.0

Pros

We decide to use Zimbra Collaboration Suite for testing functions and for use email system on production platform.

Cons

Some functions are not documented properly

Review Source

Max S.  
Director, Customer Success  
Computer Software  
Used the software for: 6-12 months

### "A replacement for GSuite or MS Exchange for SMBs"

February 29, 2020

3.0

It does its job for us - provides us the corporate email & calendar while working on our servers. Otherwise, if you don't bother about privacy, you may consider GSuite instead.

Pros

\- Full set of features required from a collaboration tool - Email, Calendar, Contact management - Integration with Apple devices (Apple Mail, Calendars)

Cons

\- Poor web experience with Email - it screws up pasting images in the body of the email message - Sometimes calendar sends events from the past repeatedly (and yes, sends notifications whether you accepted that meeting one year ago once again)

Review Source

Rafael B.  
Jefe del departamento de Oceanografia  
  
Used the software for: 1-2 years

### "Personally, I prefer Microsoft Exchange email, especially for the download of attachments."

February 13, 2018

4.0

It really has not brought me many benefits since they imposed it on me as an email at work. I much preferred the presentation and management that the hotmail had a few years ago.

Pros

The general presentation menu is quite friendly to the eye., as well as its versatility to be used in cell phones.

Cons

The tricky process associated with downloading attachments compared to emails such as gmail or firefox.

Review Source

VR

Verified Reviewer  
Chairman of the board  
Graphic Design  
Used the software for: 2+ years

### "Email but a lot more"

October 3, 2018

4.0

Pros

Fast webmail, email functionality works great, Clean interface and easy to use. Also has the calendar and portfolio features which is great addons.

Cons

Search function in email can be a bit limited.

Review Source

Branislav V.  
Owner  
Computer Networking  
Used the software for: 2+ years

### "Cannot imagine daily routine without Zimbra"

December 16, 2018

5.0

Pros

Cannot imagine daily routine without Zimbra. I using Zimbra for many years and I'm totally thankful for this toolkit.

Cons

I dont think there are any disadvantages for me using Zimbra.

Review Source

Carlos R.  
Technical Coordinator Metrological Lab FII  
Research  
Used the software for: 2+ years

### "Trustworthy"

February 3, 2017

5.0

If you need an e-mail server, which you can use along with software like thunderbird, and able to manage calendars (work meetings), easy to use then you are in the indicated option.

Review Source

JS

Justin S.  
DevOps Engineer  
Computer Software  
Used the software for: 2+ years

### "Perhaps the worst productivity suite I've ever used"

April 6, 2021

1.0

You can do better than Zimbra. Whether Google or Microsoft, go with a company that delivers a top-notch productivity experience and doesn't have any of the quality or customer support problems that Zimbra has.

Pros

When it worked, Zimbra provided our users with a decent experience that wasn't completely replicated once we switched away from it. There were certain features, like built-in RSS reader support, that other platforms don't have.

Cons

Zimbra has changed hands quite a bit over the years, and it isn't difficult to see why. Its quality control is abominable, for one. I lost track of the number of times our Zimbra environment went offline because of some obscure bug. Zimbra's documentation tends to be scattered, and when you do find it, you'll see that Zimbra makes its own little versions of every open source product it uses. Its customer service generally doesn't know what it's doing except for one guy, Rick, that I occasionally spoke with.

Review Source

John M.  
ICT Management Trainee  
Information Technology and Services  
Used the software for: 6-12 months

### "An effective communication tool"

March 19, 2019

4.0

Pros

Zimbra is an effective emailing tool which is customization depending on the needs of an organization. It is easy to use and support several languages making it vital for organizations that operate in different countries. Its versatility enables it to work in diverse environments.

Cons

For big organizations, it is difficult to configure and set-up. It also requires an active support team for managing user issues such as passwords.

Review Source

Yasaru D.  
Network & System Admin  
Computer Networking  
Used the software for: 6-12 months

### "Totally comfortable with end user"

July 11, 2019

4.0

We are providing mail services and also we use this internally. We have entire control of this. managing and using zimbra is such a good experience to do both user and admin roll.

Pros

In back end, It has many functional options like configuring email for an organization with such simple steps. As a user we have bulk messages options and variety of using this makes good value what we expected.

Cons

spam messages we got and handling those messages , security level.

Review Source

AA

Arnaud A.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Working like a Pro with Zimbra Collaboration Suite"

June 14, 2022

5.0

Pros

With Zimbra Collaboration Suite you can share your calendars with your colleagues.

Cons

Zimbra Collaboration Suite takes a lot of resources on the server, so it requires a recent server.

Alternatives considered

[Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)

Reason for choosing Zimbra Collaboration Suite

Zimbra Collaboration Suite runs on Linux, so we have full control of the environment

Review Source

Ronny Leal - D.  
Java Software Developer  
  
Used the software for: 1-2 years

### "This was the mail server that existed in an institution where he worked in certain occasions "

June 12, 2018

4.0

Corporate email

Pros

Very good option for an institutional corporate email since it offers the basic functions for the management of work

Cons

It is very limited in certain options that have large email servers even in the capacity of shipments

Review Source

LL

Lucia L.  
Impiegata  
Retail  
Used the software for: 2+ years

### "Economico ma poco pratico"

February 15, 2023

5.0

Non lo ricomprerei, ci sono altri software più evoluti ed economici

Pros

Inizialmente l'interfaccia sembrava di facile gestione

Cons

Enormi difficoltà ad esportare le mail ed i contatti su un altro software

Review Source

Rene M.  
US Marketing Manager  
E-Learning  
Used the software for: 6-12 months

### "The new version of Zimbra is the best and most complete tool for emails "

October 9, 2019

4.0

It is a good software to connect to the equipment through group chats, where even the creation of channels based on videoconferences is allowed. In addition, it can be used to share documents online. It is also recommended to synchronize and store all the information of our work through its own cloud, Zimbra Drive.

Pros

Zimbra is an open source software that only needs a server within GNU or Linux to fully deploy. Version 8.8.15 of ximbra collaboration is much broader in terms of mobility for calendars and events in general.

Cons

The zimbra suite does not have many key functions for working with document editions directly in real time, or for the execution of discussion forums among our team employees. Nor does it include a labeling system through social media.

Review Source

AG

Anton G.  
IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Great for small orgs that can't justify the cost of paid email suites"

August 28, 2019

5.0

Pros

Great for small orgs that can't justify the cost of paid email suites but want the features that they may have become used to with Exchange/Outlook. The web app is pretty damned good, and the Zimbra Desktop app for Windows/Mac/etc is serviceable if you need to manage multiple accounts.

Cons

Requirement for extra apps on Android for CalDAV/CardDAV support as ActiveSync is only available in the paid (Network Edition).

Review Source

DA

David A.  
Project Manager  
Telecommunications  
Used the software for: 2+ years

### "Great collaboration and easy to use"

February 7, 2018

5.0

This is a great software that makes collaboration a breeze!

Pros

This software is great for email and overall collaboration. It is easy to use and has helpful features. This is a great tool to keep up with our teams and makes collaboration a breeze.

Cons

I would like some more flexibility in the customization of the email. It is straight forward and simple but I would like to be able to customize a bit more.

Review Source

YM

Yezid M.  
IT and Network Administrator  
  
Used the software for: 2+ years

### "Powerfull stable and integrated email platform"

February 1, 2018

5.0

Pros

The Zimbra platform integrates open source apps in a very stable email application, Administration web gui is very complete and easy to use. Webmail client app is very complete for our users and customers.

Cons

Being a ver nice email application, at least the Network edition must be more compatible with platforms like MAC OS, this would be the point that make Zimbra to win users.

Review Source

CJD

Carlos J. D.  
Project Implementation Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "A very useful e-mail, agenda, and collaboration tool"

August 6, 2018

4.0

This is a useful program that solves your communication needs and helps keep you up to date with your emails, your meetings, and your daily tasks

Pros

It doesn't require a program to be installed in your computer, and you can have access to it where ever you need to: Laptop, PC, Tablet, Phone. It can sync your personal calendar in your cell phone and keep you updated about your meetings, Task list, and reminders. You can filter e-mails by folders, and there is also a downloadable local version in case you need to work off-line.

Cons

It does not have a wide variety of themes.

Review Source

HC

Helen C.  
Associate Application Consultant  
Construction  
Used the software for: 1-2 years

### "Good for daily use"

June 24, 2020

4.0

I am happy with the service, and would like to continue purchasing this service.

Pros

I enjoy the most is the filing style in Outlook is kept in Zimbra. I am an Outlook user, and I have several folders for storing the emails with project name filters. These filing ways are saved, and can be seen in Zimbra the website.

Cons

If the auto-filing options are available for the online services, that will help me out a lot. Currently, if I use the online services for a long period of time, the auto-filing option will be disabled.

Review Source

GG

Gilberto G.  
Assistant engineer  
Civil Engineering  
Used the software for: 2+ years

### "It is an innovative email messaging and collaboration suite. It is the free software solution"

March 10, 2018

4.0

It is an innovative email messaging and collaboration suite. The powerful Zimbra web client integrates email, contacts, shared calendar

Pros

It is an innovative email messaging and collaboration suite. The powerful Zimbra web client integrates email, contacts, shared calendar. Another of Zimbra's functionality is connectivity with proprietary clients such as Microsoft Outlook. It is the free software solution

Cons

It has a unique password that compromises all services. If the directory server falls, we can not access the services

Review Source

VR

Verified Reviewer  
Helpdesk  
  
Used the software for: 2+ years

### "Great program for non expensive web client"

March 22, 2018

4.0

Pros

Great for company that does not want expensive email web client. Does everything you want in an email client. Never had system crash and is pretty decent.

Cons

Not an exchange. restriction list is a bit weird. not easy to migrate to a newer version. backups of emails is a bit difficult.

Review Source

LF

Luca F.  
ICT security consultant  
Computer & Network Security  
Used the software for: 2+ years

### "Easy to use and full of features"

November 2, 2018

5.0

I used Zimbra in my previous company and I liked the suite very much because it offered almost anything you'd need from an on-premise mail server. It also had some extra features like its own cloud support to share documents and files amongst users. The paid version also came with the connector for Outlook allowing users keep using their standard mail client application. I never had any issue to configure my email account on my mobile phones either through the MS Exchange protocol compatibility. It also comes with a rich web interface. Now it should also integrate a chat/conference and a document collaboration features but they were not available yet when I was using Zimbra so I can't tell anything about them.

Pros

Easy for the users It has its own cloud-like file sharing feature It works on almost any kind of device through standalone clients or rich web client.

Cons

Being Linux based it might be a bit harder to set-up and configure for Microsoft oriented admins

Review Source

LM

Lauren M.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Helpful way to stay connected."

September 12, 2019

4.0

I have enjoyed using Zimbra, it took a little bit to get used to the format, but overall it's great!

Pros

I like that the entire Fyzical franchise emails pop up when I want to compose a new email. It is helpful to know how is available.

Cons

The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

Reason for choosing Zimbra Collaboration Suite

The franchise goes through a lengthy process of deciding which software to offer franchisees.

Review Source

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