# Ahsay Offsite Backup Server Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ahsay Offsite Backup Server the right Backup solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/reviews --- Ahsay Offsite Backup Server 3.9 (57) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ahsay Offsite Backup Server Ease of use 3.8 Customer Service 3.4 ## Pros and Cons in Reviews BH Bart H Sr accountmanagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “For large custoimers with a lot of virtual machines or data, it's a good solution with a good price.“ October 24, 2022 UH Uttam H DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Unlike V6 where we could use OBM with multiple backup sets for many devices, with V8 it is per device billing makes it very hard to sell. When white labelled the name Ahsay appears in error reports this actually revels the name of Ahsay to our competitors and our white labelling value is lost“ October 15, 2020 BH Bart H Sr accountmanagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Based on Linux very important because of data security, compression is great!“ October 24, 2022 SP Scott P Technical ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “Default option to upload encryption keys is enabled - this is a bit dangerous in that if the CBS is compromised, all data and encryption keys are potentially available, we have to manually disable this on each new user account“ October 20, 2020 AV Adriano V ceoComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years. “Which combines: all experience of version 6, plus stability of v7 with the unique new features like Office 365 backup, 2-factor authentication login, B2 and Wasabi support“ October 17, 2020 Stephane A CTOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “There are a few major irritants: the restore time is extremely long, so if you have a few terabytes, expect it to take days. When they bring out a new version, it happens often that they break something that was working before. “ October 20, 2020 VD Vicente D Technical DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I like this backup solution because is a alternative for Backup Exec, ArcServer and others solutions. How to i am a partner and use in my clients, this is solution i can have totaly control and customize.“ October 15, 2020 Stephane A CTOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “We were never able to make the VM images and Office365 modules work properly, so we had to use another solution for those. “ October 20, 2020 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use William F. Chief Operating Officer Computer & Network Security Used the software for: 2+ years ### "Very reliable backup solution" August 20, 2018 5.0 We have used Ahsay since 2003. Their product continues to get better with each new version. We are very happy with the functionality. Pros This covers all necessary backup points in most networks. You can perform backup jobs to your whim. Even keep files backed up in near real-time with the synchronization features. Beyond that, there are agents for Exchange, Databases, etc. Cons The per-agent costs is extremely high. It compares to industry standards, but for some reason the software developers feel there is more money in the retail side of operations that is really there. The reality is that companies like Backblaze are eating up the market share because their monthly fees are too low to compete with based on this model. Review Source ES Eddie S. Partner Computer Networking Used the software for: 2+ years ### "Ahsay Backup" October 20, 2020 4.0 After getting the software installed, it does not require much maintenance. The backups will fail intermittently for random reasons that are hard to identify with the reports and logs. The biggest frustration is how inflexible the company is with being able to change your licensing after the purchase. I initially purchased a bunch of workstation backup licenses with my order and then found that most of our clients go with server backups and dont need individual workstation backups running. So I wanted to remove the ACB workstation licenses from future maintenance renewals. Nope, I have to pay for maintenance on those or lose all of my maintenance. You can add more to your license, but you cannot downgrade or upgrade the workstation licenses to server licenses. Ahsay won't let you do it. So in order to keep getting future updates, they wanted me to keep paying maintenance on licenses I have never and will never use. Pros The back and restore process works most of the time. Cons The customer service staff is very inflexible on licensing changes after the purchase. If you buy too many licenses that you are not using, they will not allow you to remove them from your maintenance for subsequent years. You have to continue paying maintenance on licenses you will never use or the option is to not pay that maintenance and never get any future upgrades. Backup client doesn't always give much information on why a backup fails. Alternatives considered [BDRSuite](https://www.capterra.com/p/26251/Vembu-BDR/) Reason for choosing Ahsay Offsite Backup Server Initial price was lower than Vembu and I could customize the branding of it to my clients. Review Source Response from Ahsay October 22, 2020 Thanks for your comment. Regarding your maintenance, can you email me the details of your unwanted license on maintenance? I'll then see what we can do for you. VR Verified Reviewer CTO Information Technology and Services Used the software for: 2+ years ### "Good software, bad QA" October 20, 2020 3.0 It's a good software, popular in the online backup market, but with many issues. If I had another solution with less issues and as many options, I would probably switch - in the meantime I keep using it, doing workarounds for things that are not working properly, and hope that the next update doesn't break something else... Pros Ahsay is very light and fairly easy to use. It has multiple modules to support the different types of backup. Cons There are a few major irritants: the restore time is extremely long, so if you have a few terabytes, expect it to take days. When they bring out a new version, it happens often that they break something that was working before. We were never able to make the VM images and Office365 modules work properly, so we had to use another solution for those. Pricing wise, they have become less competitive since they started charging per server and module instead of per account. The fact that they charge for replication, which should be standard, convinced us to use our storage system to replicate directly instead of purchasing the module through Ahsay. Finally, as an MSP, their reporting is very bad, so we had to use a third party that connects to Ahsay to generate daily report logs. Alternatives considered [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) Reason for choosing Ahsay Offsite Backup Server I have had experience with it for years. Review Source Response from Ahsay October 22, 2020 Thanks for your comment. We'll be working on enhancing the reporting in the future releases. For your VM and O365 backup, can you email your problems to us? Our Support Team should be able to help you out. Raymond J. Systeembeheerder Information Technology and Services Used the software for: 1-2 years ### "Good backup software, unreliable company" August 11, 2021 4.0 Pros Installing and configuring is fine, as is the use of the backup sofware. Overal it works fine. Cons The company is unreliable. We did have a maintenance contract, but when a new version came out (7), we did have to pay again to be able to use it. The investment was even higher then when we became a customer. Switched from [BDRSuite](https://www.capterra.com/p/26251/Vembu-BDR/) Vembu decided at some point that resellers were not needed anymore. Later they reversed this, but at that time we did switch to Ahsay already. Review Source AV Adriano V. ceo Computer & Network Security Used the software for: 2+ years ### "Monst reliable software with technical support for any online backup needs" October 17, 2020 5.0 Our users are very happy with the software friendly interface. Resellers are satisfied with brandings options and we like the possibility of multi-destination to backups, replication options and the features of latest version 8. Which combines: all experience of version 6, plus stability of v7 with the unique new features like Office 365 backup, 2-factor authentication login, B2 and Wasabi support Pros Recoverability, Data Compression Ratio and People (Technical Support). Cons Backup server side could be less passive. It could have options like: stop running specific backups jobs and disconnect clients. Reason for choosing Ahsay Offsite Backup Server Proactive Technical support and stable commercial policy Switched from [BDRSuite](https://www.capterra.com/p/26251/Vembu-BDR/) More reliable techincal support Review Source Response from Ahsay October 19, 2020 Thanks for your nice comments VR Verified Reviewer Innovation Manager Information Technology and Services Used the software for: 2+ years ### "Reliable online backup but unreliable commercial support " October 20, 2020 4.0 The suite is a very good product and satisfied our company as msp and our customers for 7 years Pros The software is reliable and full of options. Was our choice after TSM. Server side wasn't amazing and technical support average. New version looks like they improved server side but upgrade cost was huge so we still use the old V6 Cons A proper sales policy, and and maybe a little effort to be nice with overseas customer also if they are small. Reason for choosing Ahsay Offsite Backup Server Better for white label and more features. Oracle and lotus domino agents Review Source Response from Ahsay October 22, 2020 Thanks for the comment. Regarding the huge upgrade cost, can you email me your info so that we can make some good offer to you? NF Niklas F. Technician Information Technology and Services Used the software for: 2+ years ### "Review" October 15, 2020 5.0 Very Good! Pros The very fast Support, and the easy to use software, install it nad use it. No complicated setup. Upgrade of the Server is very simple and then the Clients will update automaticly! So you really have a al in one backup solution for Office 365, Windows Server, Data Backup or MySQL and so on! Cons A small! disatvantage is that the company ahsay is not in our timezone, but this is a pretty small problem! Reason for choosing Ahsay Offsite Backup Server Price and simple usage! The overall performance of the Server! Review Source Response from Ahsay October 23, 2020 Thanks for your comment. Glad to know you like our fast support, easiness to use, and the all in one backup for O365, Windows Server, file and MySQL. We have expanded our support team to Philippines to have more coverage on different timezone. HV Hans V. Technical Consultant Computer Networking Used the software for: 2+ years ### "Good product for a fair price" October 27, 2020 5.0 When you know what you are doing it works flawless. Pros Simplicity with its separate modules. It does what it has to do. Simple configuration and installation. Cons Java engine with its strange error descriptions. Nu UPD support. Review Source Response from Ahsay November 6, 2020 Thanks for your comment, and those 5 stars. Cheers~ MH Mike H. CIO Education Management Used the software for: 2+ years ### "Excellent Backup Suite - Highly Recommended!" October 15, 2020 5.0 This suite has been a critical component of our data stability and management protocols; we have relied on data restorations via Ahsay on a few occasions and it has always been reliable and quick to return the data to a usable state. Pros The ability to target backup data to a multitude of local and cloud data storage services was a key feature we were looking for, and Ahsay's ability to transport data directly (instead of pushing it through the management server first) greatly speeds up backup and restore operations. The availability of clients for every OS, application platform (MSSQL, MySQL) and cloud service we use (O365, OneDrive) make this a well-rounded system that meets all of our needs now and into the foreseeable future. Cons Initially the speed for backing up large volumes of O365 data, particularly 20gb+ sized online mailboxes was too slow to be stable and usable. However in the last year or so the updates to this functionality have greatly improved this and no further troubles exist for us here. The only other concern we have is with the reporting options; the reports in general are great but with the volume of servers and end users a consolidated backup report indicating last successful backup, amount of data backed up and total data retention size would be very helpful Review Source Response from Ahsay October 19, 2020 Hi Mike, thanks for your comment. Better reporting is in our enhancement list, and will be releasing in future version. Shlomi N. CEO Computer & Network Security Used the software for: 2+ years ### "Great MSP Cloud Backup solution for our Resellers and Costumers " October 20, 2020 5.0 We work with Ahsay for over 10 years with around 1000 users. Ahsay always adds more features and keep a simple and easy to use client setup. Pros Easy of use, many features especially on version 8, very reliable, GREAT support! Cons Licensing on version 8 . Need a separate license for replication. Review Source Response from Ahsay October 22, 2020 Thanks Shlomi for your continuous support. We'll be bringing new improvements continuously to meet and exceed partners' needs. AI Alexander I. Owner Information Technology and Services Used the software for: 2+ years ### "Ahsay: reliable choice for hosting your own backup solution" October 20, 2020 4.0 Good investment because we can easily offer a good value for money backup solution Pros Easy to add new users and flexible in deployment Cons Pricing is a bit complicated. Finding the reason for growth of backup is complex proces. Review Source Response from Ahsay October 23, 2020 Thanks for your review. Glad to know you like the easiness and the flexibility that our software can give you, as well as our good value for money. Regarding the growth of backup issue, if it's still an issue, please kindly let me know the details so that I can get our technical team to help you resolve that. HK Harald K. COE Information Technology and Services Used the software for: 2+ years ### "my review" October 23, 2020 4.0 filebackups Pros multi tenancy branding options which is easy to use Cons i don´t have the full trust in the software, more easiness for backup after starts, full imagebackup for the whole windows maching Alternatives considered [VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/) Reason for choosing Ahsay Offsite Backup Server had knowledge about Review Source DB David B. Owner Computer & Network Security Used the software for: 2+ years ### "Sys.Net Review" October 15, 2020 4.0 its a good product, just wish we could speak to someone when issues come up Pros ease of use, however I have been using it for over 13 years Cons Cannot call and talk to tech support, only e-mail Review Source Response from Ahsay October 19, 2020 Hi David, thanks for your comment. The reason for ticket support is that we would like to gather all your logs info first to have an preliminary understand on your problem before giving you reply. Afterward, we will offer call-back if needed, but mostly on email to better convey the message. BM Brandon M. Owner Computer & Network Security Used the software for: 2+ years ### "Not Available When Needed" October 27, 2020 2.0 Very, very poor. Pros It had a great amount of potential but this system basically requires a full time enployee to manage. Cons When we needed it the most, it had error after error. Truly regret spending as much as we did on the system. Review Source Response from Ahsay November 6, 2020 Thanks for your review. May I know what error you encountered? Please kindly email me so that we can further help. MK Michael K. IT Director Computer Networking Used the software for: 2+ years ### "Ahsay Backup / Cloud Suite" October 27, 2020 3.0 Given all that we know about Ahsay and 10 years of use of the client software for internal use and customer use and deployment, is a reasonable solution. Pros Easy Implementation and deployment, seriously easy to use. Cons Setting up path data, (although easy to figure out), was abit confusing. Review Source HG Hansi G. IT-Support Information Technology and Services Used the software for: 2+ years ### "Easy and fast" October 21, 2020 5.0 Pros Best support ever, easy handling and many languages Cons there are no pros for me in tjis software product Review Source Response from Ahsay October 23, 2020 Thanks for your comment. Glad to know you like our support service, handling and multi-language support. Cheers~ OE Oscar E. Commercial Director Information Services Used the software for: 2+ years ### "Functional" October 25, 2020 4.0 Pros The price is one of the first, easy of use, functionality Cons Version updates without taking into account the needs of distributors , comunication Review Source LD Leo D. CTO Telecommunications Used the software for: 6-12 months ### "Easy to use backup" October 20, 2020 4.0 NIce Pros Fast and easy to implement to the right price Cons mail backup can be easyer and faster. Better freebsd implementation Review Source Response from Ahsay October 23, 2020 Thanks for your comment. Glad to know you like our easy implementation, and the pricing. Have escalated your concerns on mail backup speed and freebsd implementation to our development to look at it. KK Keivan K. Senior IT Admin Computer Networking Used the software for: 2+ years ### "Just so so" October 27, 2020 3.0 used it several years ago - but with rise of Hyper-V and Azure backup there is no use for them Pros \- cost Effective - can have many clients in one server Cons \- old fashioned backup only - Restore processes can tak days Reason for choosing Ahsay Offsite Backup Server Price Review Source BH Bart H. Sr accountmanager Information Technology and Services Used the software for: 2+ years ### "Ahsay offsite backup for large customers" October 24, 2022 3.0 For large custoimers with a lot of virtual machines or data, it's a good solution with a good price. Pros The price is very low in competition of others, it works and does what is should do. Based on Linux very important because of data security, compression is great! Offsite storage is very easy to use! Cons The support is based in Asia, you get answers in the night Review Source Response from Ahsay October 31, 2022 Thank you for your support AE Andrew E. Managing Director Information Technology and Services Used the software for: 6-12 months ### "A hidden gem in the backup market" January 29, 2022 4.0 Very positive. It's been consistently reliable and is very unobtrusive on both clients and server. We use a number of different backup solutions across our estate for various different applications so we have a good benchmark. Pros This is an easy to use, easy to deploy and inexpensive solution. We spent a long time looking for a backup solution that would suit remote workers long before covid became a thing. Many of the solutions fall short of our requirements (eg. dynamic IP addresses, back up to our DCs, some users running Linux etc.) and are extremely expensive or will only run on Windows machines. This one ticks all the boxes and also provides a nice, intuitive interface for end users to restore files from their backups. Cons The OBM solution for Linux servers has a very clunky restore process. Ideally, a web-based interface like the CBS server would be ideal, so it's a little surprising that this hasn't been done. The documentation is also a little convoluted, but ultimately gets the job done. Reason for choosing Ahsay Offsite Backup Server Runs on Linux clients and servers, can back up securely to our datacentres rather than the vendor's cloud services, works with remote clients with dynamic IP addresses and it's extremely reasonably priced. Review Source Response from Ahsay September 16, 2022 Thank you for your supporting. PW Paul W. Operations Director Information Technology and Services Used the software for: 2+ years ### "Honest Opinion from long time partner" October 15, 2020 4.0 I have been using this software for around 15 years. I have used this and brought this every company I have worked at and now that I own my own business, it was a perfect fit. The software is an easy sell to new clients and onboarding is great too. The only negative is pricing can work out expensive and the pricing modules is a bit all over the place. the support really needs to be UK based for its customers for them to have any effect. Waiting at certain times of day for help and not being able to speak to people is actually a big put off. Pros The deployment / branding and quality of the product speak for itself. The varied types of backup you can perform and ease of which you can restore is quicker than other backup software I have used. Cons the support time difference lets this product down. A support team in the UK would make the software experience 100% better and make me push this to my clients with more confidence. Reason for choosing Ahsay Offsite Backup Server As per my above comments I have used this since it was relatively new in the UK to do online backup. Pricing was very good then also. Review Source Response from Ahsay October 19, 2020 Hi Paul, thanks for your comment. We will continuously improve our product and support to meet your need. Currently, we have extended our support team to Philippines with our subsidiary there to extend our service hours. Will definitely put more effort on it in the near future. BB Ben B. Owner Information Technology and Services Used the software for: 2+ years ### "P's and C's of Ahsay" October 19, 2020 4.0 GREAT---right up to the end. Pros Love (ed) this product. Affordable solution for MSPs. Allowed me to manage it. Not priced by storage like the other rip-offs. Cons I loved it right up to the point they changed the licensing. I requested a quote for the update/upgrade. I was sent a spreadsheet to "figure out" what licenses I would need for the upgrade. That is what salespeople are for. I was looking for a quote that said --- pay this much -- get this --- this will be the new version of your software. As a result, we are moving to a new product in the near future. The only issue I have ever had with Ahsay was communications. There is a certain amount lost in translation. Reason for choosing Ahsay Offsite Backup Server Ease of use and simplicity. Review Source Response from Ahsay October 22, 2020 Thanks for the comment. Regarding the communication, sorry about your bad experience. We'll try our best to make it smoother in the future. JD John D. CEO Information Technology and Services Used the software for: 2+ years ### "Ahsay ACB and OBM" October 20, 2020 3.0 We have been using this company's sw since 2005. Earlier versions were simpler and easier to get the installed and clients oriented to it. We don't like the current version. The company has by and large been pretty good about support except being 16 hours or so difference which on occasion has made things difficult. Pros It usually works pretty well. Cons It's extremely complicated. Installation is sometimes tricky and the sw is picky about OS settings. The company is located in Hong Kong and my concerns re the PRC coming in and taking over HK are going to force me to find another vendor. Originally we had customized it with our logos etc. Now it is too complicated. Reason for choosing Ahsay Offsite Backup Server At the time, 2005, it was the simplest and least expensive and worked real well. Review Source Response from Ahsay October 23, 2020 Thanks for your comment. Glad to know you like our support service. There's no issue on PRC to the business so far, and we can have same operation as usual. Therefore, you don't have to worry about that. BW Bart W. Partner Computer Hardware Used the software for: 2+ years ### "Good but needs bdr" October 20, 2020 4.0 Good. I havent left because it is easy. But I have had to switch some clients to other products because if their wants for a bdr. Bdr is becoming popular and ahsay doesnt do it Pros Java based and easy to understand from a technical point of view. Cons Licensing is complicated and seems to duplicate when wanting redundancy. Also dont have a bdr option for backup virtualization. Alternatives considered [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) Reason for choosing Ahsay Offsite Backup Server Its cost effective for file backup. Review Source Response from Ahsay October 23, 2020 Thanks for your comment. Regarding the licensing on replication (redundancy), the replication module's pricing is only additional 8.6% on the client software. So, it's not duplicated. In case you need any further clarification on it, please feel free to contact me. Regards :-) Similar Products Featured ## Related categories [Server Backup](https://www.capterra.com/server-backup-software/)[Backup](https://www.capterra.com/backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)