Who Uses This Software?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!


Average Ratings

1852 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Annual plans receive 10% discount
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • FreshBooks
  • www.freshbooks.com
  • Founded 2004
  • Canada

About FreshBooks

FreshBooks makes small business invoicing and billing so simple, you'll be amazed at the time you have to focus on doing what you love and how much faster you get paid. Who would have thought invoice software could do that? Try it free for 30 days, no credit card required.


FreshBooks Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

FreshBooks Reviews Recently Reviewed!


If you have a small business this is the software for you.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a super fast and easy software. Very cheap for all the features you get. Is really helpful to keep the record of your business.

Cons: I think that for the money you pay monthly you get enough functionalities, so there are no complaints about this software.

Capterra-loader

Fresh books is easy to understand and use even if you aren't an accountant!

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is wildly easy to use and understand. You can do so much with it and it never feels unorganic or stressful.

Cons: I wish there was a google integration so you could set up automatic billing from the calendar appointments.

Overall: It made my job as the administrative assistant to a small business easy and stressfree!

Enjoying the Software

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Security and time saving for easy management of my business, I always create proffesional Invoices to my clients and perfect ability to track my clients records just by a simple click!
Freshbooks being cloud-based helps me to access my business task anywhere any time on my phone,tablet or laptop.
Freshbooks has enables integration hence receiving payments from platforms like Payapl is easy

Cons: having cloud based platoform Freshbooks requires internet connection to work best.
Online transaction needs good secure Data inscription hence requires user to be keen

Overall: I can manage my business anywhere any time on any device. Thanks Freshbooks

Capterra-loader

It is a program that allows us to manage our business in a very practical way and without the need t

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In a very friendly program for us, users with little knowledge in the field of accounting
It allows both the issuance of invoices and receipt of payments in a very practical way
It is a mobile tool that can be managed from mobile devices.
Good value for money.

Cons: I do not see any negative aspects, just that as it is a paid service, when you stop paying it you can lose the information.

Overall: Breaking the paradigm that accounting can only be applied or managed by accountants, the use of intuitive tools help us perform our tasks effectively

Good, easy and practical.

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The diversity that it has for the designs, is designed for small businessmen and gives you a great variety of tools that are at your disposal. It's the kind of software you need when you start a business as a beginner. It is a great help to keep the accounting and billing, making a follow up to the cats that are held during each day. It also has the advantage of saving important customer information, it also has an optimized interface. In short, a great help, comfortable and available to everyone.

Cons: it does not allow you to make quarterly tax payment estimates, so you have to calculate them by hand or use a different program. In addition, there is the limitation of needing an Internet connection, but that is a minor problem nowadays. However, it provides exceptional value at a low price.

Overall: Good management of my business, comfortable and very accessible to the consumer. It allows you to keep accounts and save profiles of buyers, without a doubt a good investment.

Capterra-loader

This software helps me in running business from anywhere very smoothly

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: FreshBooks is very good software and very easy to use. Main feature of this software is its mobile app. Anybody who has smart phone, can manage his business on his mobile. It provides services like issue of invoices, track accounts receivable. You can generate invoice & track invoice from anywhere, anytime from your mobile. On its top it shows outstanding payment receivable from creditors, which reminds of receivable every time. Businessman can easily operate his business on mobile. Other feature of cloud storage is very good. Data in freshbooks is stored on cloud storage. It helps in keeping data secure and safe and no threat of loss due to damage of hard disk

Cons: The only thing which is least is Cost of this software. As compared to other software this software is very costly. Reports Generated through this software contains less Fields in report. It should be more detailed.

Overall: This software helps me in keeping ease track of receivable from vendors/creditors, Which helps in getting faster payments and increasing liquidity

I having being using this software for invoicing since I started running my business.

Jun 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This product is most suitable because It fast as compared to other softwares and offers straight forward of sending the invoices and the payment is done online.

Cons: There has no records of the products or the services which makes me difficult to track my receipts and the transcation that I have done.

Handling finances in a secure way

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how quick and easy this is to use. I am able to snap a quick photo of a receipt to help me keep track of expenditures. Also had amazing experiences with costumer service.

Cons: Goal setting feature could use some tweaking, wish it offered more. Other than that their isn't much else negative I can say about this software.

It actually great. the best thing is, it's like what they said.

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The cloud base is the most favorite part. The integrations specifically trello and slack is my favorite ones as my team work on it. Also the UI is good for non-developers to use and learn, it get familiar to them very quickly.

Cons: Some time the integrations take long time to invoice, specifically with trello and team work so developers may take them some time to get the immediate task to log on it (there's work around but we hope have permanent solution), i hope i get some sort of templates to use when post a card on trello it will.

Overall: Organize my daily tasks and prepare all my paper work with the clients

Freshbooks is the best tool to keep your business accounting

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is amazing, it really helps me keep the accounting of my business in a very easy way, I studied business and I know how to make balances, but this tool is a real help when finding incomes and expenses and creating reports.

Cons: It would be great to be able to add goals and measure them with the real numbers. I've found some minor bugs but nothing to worry

Overall: A better accounting for analysis, desition making and business success

Newer user.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that you can see when the customer can review an invoice and being able to respond within the project if the client has any questions

Cons: Editing features for the estimate layouts. I use to having full access to design capabilities. It's okay but not great.

Overall: Easily able to provide a quote and send an invoice from the same program.

FreshBooks takes the pain out of invoicing

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: FreshBooks is our go to solution for invoicing. It generates professional itemized invoices and simplifies the payment process making it easy to get paid for your effort.

Cons: In the 6 years I've used FreshBooks, I've had no complaints. It has made invoicing and receiving payment for your work a breeze.

Capterra-loader

helps small business

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great customer support, they are working with a new customer for a month and meanwhile knows exactly what we need

Cons: honestly speaking i tried to find something bad, but it`s really cool software which really helps in business

Freshbooks has been an invaluable tool for us right from the word go!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use and setup. The API is a breeze. Comes with a limited set of key features, that you tend to use pretty frequently - which keeps it uncluttered.
Integrating it with our application and Stripe has been very easy. It is a developer-friendly tool and would recommend it if you have a dev team to help set up and integrate into internal applications.

Cons: Tax calculations are not robust enough.
The inbuilt reports are pretty standard and might keep you wanting more.

Overall: Automate invoicing and billing and save a ton of time and energy.

Low cost makes it a great alternative to QuickBooks but lacks important functionality

Jun 13, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This software is very easy to use and can be picked up by anybody, even with very little knowledge about bookkeeping. The ability to take pictures of receipts is helpful and it is easy to do work on the go.

Cons: This software makes it difficult to do more complicated adjustments and does not have the same functionalities as QuickBooks. I don't like the layout as it is more like an app then accounting software and is different enough from QuickBooks that it can be difficult moving from QuickBooks to Freshbooks.

Overall: Easy to use and easy to learn. Good for someome who has little knowledge of record keeping and book keeping. Great for mobile businesses or people on the go.

If you are looking for a free software, then Freshbooks is a good one to use.

Jun 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's relatively easy to use and let's you do exactly what the other big accounting softwares let you do.

Cons: It was definitely a little clunky and not as intuitive as other softwares. If you have the money, you might want to consider using another software.

Capterra-loader

The best accounting platform I've found thus far for my business.

Jun 13, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: 1. Very easy to use and setup.
2. Clean user interface, and it's easy to find what I need and work with my business accounting.
3. They make accounting manageable for small business owners whereas other platforms didn't as much.
4. Very affordable for the base services and low cost add ons to help small business owners grow with their accounting needs.

Cons: 1. Bank feeds can be a little unreliable.
2. Support is not bad, but a little delayed in response time.

Overall: Great accounting software for small businesses. Use it daily.

It has been great, it has helped not having to spend so much time on bookkeeping.

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It reduces time when creating, sending, filing and tracking invoices and expenses. It's very reliable and fast, saving a lot of time with the pre filled fields.
It's very user friendly.

Cons: The pricing is very high although it's worth it adding month to month it can accumulate. And the fact that the invoices have to be created manually.

Overall: It's saves time with the invoice and bookkeeping.
You can also track and manage expenses
It helps to simplify the communication with the accountant
It's simple, very user friendly

It was an incredibly simple experience and it simplifies the accounting processes.

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: freshbooks is an excellent tool that apart from reducing the accounting processes, since with this tool we replace the tedious and obsolete accounting books and the generation of invoices by a modern and simple online billing system, on the other hand it guarantees the confidentiality of the registered invoices or stored in the cloud, also allows the personalization of invoices with the logo of the user's company and is incredibly easy to use, you can also link the bank account of the company to do an automatic monitoring of expenses, thus allowing the savings of time and further simplifying the billing and collection tasks.
Additionally, it allows users to store customer information, and track and control the time employees invest in each project, this would imply that it is possible to decide which project is more profitable for the company, in relation to man versus benefit hours. or profit for the company, as well as that generates greater efficiency in communication in the members of a team that have a common project since it would avoid the sending of emails and assignments of keys for permits because with this tool you can send files and images in addition to managing the permissions of each team member work. On the other hand, it generates a great variety of financial reports, among which we can highlight: profit and loss reports, invoice details and reports by customers. Finally, it has a mobile application that allows you to access the system from anywhere.

Cons: To access the service you need an Internet connection to use the software. On the other hand the price in relation to subscriptions linked to the number of customers that can be stored or saved is a high price because for example in the basic subscription limits the user to save only 5 clients and if it is a software designed for small companies or medium-sized expansion path should provide more storage as well as a basic package. However, it does not allow estimates of quarterly or annual tax payments, so you will have to calculate them by hand or use a different program that is complementary, which is an additional limitation

Nice product, but didn't provide what we needed at the time.

Jun 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It was easy to use, user-friendly, and well documented. The customer support was always extremely helpful and there is a very knowledgeable user base online willing to help in the forums.

Cons: I liked its simplicity, but at the same time, that simplicity is a weakness. It's obviously larger competition in this market is QuickBooks, which has complete saturation, making it the #1 choice for most small businesses due to its integrations with almost every piece of software.

Amazingly easy to use!

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it will generate invoices and profit and loss forms. I also like the connectivity to the bank and the ease of inputting cash or check payments. All in all I think this software is going to make managing the finances of my company much easier than anything else I have tried. I also like that you can accept credit card payments directly and that there is no fee to use the software if you do not accept card payments.

Cons: It would only input less than 30 days from my bank which made entering income and expenses a bit tedious.

Practical system for small businesses

Jun 12, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I am pleased with your ability to set up automatic reminders of late payments very good customer service call results are transmitted quickly and people

Cons: Missing specifications does not offer enough reports for my bookkeeper to transition to using their own credit card processor that I think is being forced

I've been using Fresh Books for the past few months and really like how user friendly it is.

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The user interface is clean and very intuitive. I love that I can easily create, save, and send invoices to my client. It was easy to download and install on my computer. I really like the dashboard, it gives me a really good overview of my profits and if any invoices are outstanding. The support function is also easy to use. I haven't used it yet but I think the time tracking feature is really cool.

Cons: I haven't been able to figure out if it can calculate HST/GST (taxes) for you. I am sure it can but I found that this function is not as easy to find.

Overall: I use it every other week to send invoices to my client. I love that I can easily add different lines to the same invoice.

it give me license to use it easly abd also grants other rights such as the right to make copies

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: good program it's help me too much to do better what i have to do i verry recommanded to all profetionnel

Cons: that think you have to be onsite to be productive and worry about productivityci verry appreciate that rogram

Had to quite as the new rate was six time more.

Jun 12, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Simple invoicing tool especially who need it for API integration. Very good tech support. There were only few problems for the last five years.

Cons: We've used Freshbook for five years since 2013. Very simple invoicing tool with limited functionality though. But it worked good for us and the support was fast and helpful. We paid a little bit annually for "evergreen" plan. We integrated FB API through our websites and our payment systems. But last year Freshbook suggested a new plan which was three time more expensive. We declined it and after few emails back and force we accepted the apology from the freshbook's staff along with the promise to keep the existing plan for us. Yesterday I had a phone call , who offered us a new plan again - six times more then what we pay now. It is obvious Freshbook is transforming from an invoicing tool into a merchant. But we have our own merchants including popular paypal (it looks like won't be supported soon at Freshbook) and all we want is to keep what we came here for - invoicing. It will cost us lot (more then triple yearly fee I figure) to move data, set and tune a new API invoicing tool. So if you decide to do business with Freshbook - think twice about possible "new plan" trap we ended up with and read their terms well. There are other cheaper and better solutions available. Or develop your own system - our choice.

The software was great for on the go invoices

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Very simple yet intuitive. Everything gets stored in the cloud so nothing on my devices and the fact that it does more than just invoices is a great additon

Cons: There isn't much to Con about. The software is flexible and has many robust features and lets you collaborate with others.

One of te Best apps for finances

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about freshbooks is the synchronization that you can have with the bank account besides the storage of customer information. The truth is that it is very useful.

Cons: What I do not like is that it does not allow me to make quarterly tax payment estimates, in addition to the necessary Internet connection, it should be able to be used offline as well.

Extremely easy to use and simple. It is very friendly the first time it is used. Very practical.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Its simplicity and practicality makes it great and very friendly. Any person who is starting or who is their first job, can learn to use it quickly and without complications.

Cons: It makes you depend a lot on the application and this is not good for person-to-person communication. Also if for some reason you do not have internet, you lose more than half of the work.

Capterra-loader

Exelente a fast way to invoice and the best thing is that it conserves your data and has them at han

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy intuitive access allows you to invoice quickly and constantly the truth is one of the best apps I've seen because it's fast and for me as a freelancer it generates invoices quickly really is one of the best

Cons: In a few occasions it's hard to create the account which initially generated discontent but after trying a lot I could and I could use it

Overall: As a freelancer it is the best because it really helps me to invoice in times of trouble

Great invoicing setup, bookkeeping could do better

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I think that the invoicing and time-tracking system in FreshBooks is awesome. I have never had an issue tracking the work I've done for a client and then easily sending them an invoice that accepts different methods of payments. I come from a world where everyone else is asking for a check, so the ability for me to take a debit or credit card makes everything a lot easier. FreshBooks has scored a home run here.

Cons: I wish the reports were better. They should be more detailed and more customized. I am basically taking these reports and sending them directly to my accountant. Rather than have him bug me about the specifics of all the stuff, I wish I could set it up and solve the problem from the get-go.

Overall: I have gotten the ability to easily send invoices and get paid. I've also been able to track payments from clients. It's rather easy to lose track of a client if they haven't paid, by FreshBooks helps me keep on top of everything. They also send reminders to clients that haven't paid.

Capterra-loader

Freshbooks is the best accounting software I have ever used as a customer support agent.

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This software is the perfect tool invoicing and to keep track of your sales the fact that it can be used from a mobile app is amazing giving it a great deal of flexibility. Also, the invoices are easily customizable ( I also use it outside of my corporate job, to keep tab of my freelance work) thanks to its affordable pricing plans. All in all a vital tool and 100 % recommended.

Cons: Ther is very little to speak of here besides some pesky permissions options that upon the installing prevented some of my agents from accessing the client's profile. It was solved promptly with a look at the comprehensive online support

Invoicing is so easy now

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how easy it is to submit an invoice to customers. Instead of having to go in and send an invoice manually, Freshbooks allowed me to automate this process.

Cons: There isn't much that I didn't like about Freshbooks. The only thing that was troublesome was that if we stopped paying, they would delete all of our past information.

Reliable Accounting Software

Jun 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy to send invoices and get paid - Great for small teams - Easy to use and learn even for non-accountants - Flat rate for 5 users, works well for our team

Cons: - Changes in reporting could be made - Works best for service-based businesses - Can't have multiple businesses managed under one account

Good

Jun 08, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It is very easy to use and to train new employees has access 24 hours a day wherever you find me excellent reports

Cons: It is good that you can associate an expense to a customer and easily add it to an invoice but it would be better if there was a way to add a margin to the cost of the goods.

Very easy to use and among best customer service I've received

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that it's so easy to use! I always think it's interesting when company's use confusing and complicated layouts. With over two dozen programs that I use, I don't have much time to learn the UI of every single program. Simplicity is the key.

Cons: a bit pricy for full access, and each member of the team needs to make an account (unable to share between people).

very helpful for new and not so new entrepreneurs who design new products.

Jun 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: this software can help business to make easy, fast and secure. User friendly,Mobile-friendly and accessible

Cons: the new version has eliminated customers ability to pay via paypal.Paypal was convenient for many of my clients. The user can actually be thrown off-line for what Freshbooks has explained is likely the user's own server issues. This means that after four hours of solid work today, upon attempting to send an invoice it didn't exist and it is not recoverable

The pinnacle of invoicing software!

Jun 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As an IT support company, we track our billable time as we work tickets, and FreshBooks allows us to record that time in real-time and automatically attaches it to our monthly client invoices with detailed ticket description and amount of time billed.

Cons: I wish we had the ability to provide access to our clients to see their current support amount in real-time throughout the month, that way any disputes or questions on charges could be handled as they appear and not up to a month later.

Got me organized.

Jun 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Keeps my small business organized and has allowed me to get away from paper. Feels like I'm collecting money from invoices a lot fast now.

Cons: Very few ways to personalize this to my needs. I had to change they way I do things to fit within the softwares parameters

Easy and effective to use.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: A very effective and simple management and development program perfect for entrepreneurs who want to highlight their services.

Cons: It has few personification options, it is not efficient in case of personalized services where you have to change the template, all must be configured manually.

This is so easy to use

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This product was easy from day 1. Support is amazing and easy to reach. I have only been using just a few weeks but so far it has been great

Cons: So far I do not have anything bad to say about this program. We have only been using it for a couple of weeks so we shall see the more we use it I might have some cons.

Capterra-loader

Keep your finances up to date with FreshBooks

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Whenever you start a business or want to work as a freelancer, you do not consider how important it is to have advice and financial support, when you create the client portfolio and you have to handle billing, collections, expenses and other things, as you create in your business, this starts to get complicated, when I'm looking for solutions and I found one of the best ones, FreshBooks, helped me a lot with this, creating personalized invoices for clients, adding logo, managing expenses and profits, alerts of collection, there were many solutions that brought me and helped me to concentrate again on the development and creation of software, really help me and I know what will be done with you, so try it.

Cons: Something is missing that is essential and is that you can make the charges directly, could even venture into creating a digital wallet or something like that, but for now you can use it in sync with paypal or something similar for an automated charge.

Overall: Perfect as that support you need in the financial part of your business, for the creation of invoices, charges and expenses, a very intuitive and easy to use application.

I use it to bill three clients regularly

Jun 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, and how much better it is than using spreadsheets to keep track on money in and out. It's very easy to send the invoices off to the payee, and it even keeps track of if it's been delivered, how long ago, etc.

Cons: Program slows down slightly when you have many many like items. I also wish there was a way to import from an excel/Numbers sheet, as I do keep track of some numbers that way, and it would be easier to import them that way.

Capterra-loader

Good starter software for a business if the business owner will be doing their own taxes...

Jun 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The price is right and the features are good. The ability to have a few clients for "free" is nice for businesses just starting out or for the part-time/side business owner/freelancer.

Cons: If you are a legitimate (full time) business, then you really need to step up to the tools and systems that your account/financial team will use. Such as Quickbooks. Also the ability to only contact customer support via email or chat which isn't online a lot is frustrating.

Overall: Good tool for people starting out or with a consistent 1-3 clients. If you have more clients than that and you do NOT file your own taxes (which you shouldn't, you should have a CPA do it), then Freshbooks will cost you more time and money in the long run. It is truly an invoicing solution and not a bookkeeping solution.

Awesome for tracking invoices

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great report and tracking options. Easy for non experts as well as intense users. Flexible and simple to manage invoices and expenses.

Cons: You need to submit your details separately. If there was a sync feature or import feature it would have made life simpler. Hope they get this feature to import from e-comm sites soon.

Freshbooks is a great software, easy to use

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is util, easy to use in movile apps. The interface is good. It is a software accesible.

Cons: The negative of this programm does not allow a larger number of clients. It is not recommended for the enterprice that dedicate to sell products.

Great software to use to better manage accounts receivables

Jun 05, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how this software keeps track of all unpaid accounts receivables and easily categorizes by days past due. This makes it easy to target the ones that are the most past due and keep track of how much outstanding money is in easy category.

Cons: This specific type of software is more geared for small businesses and may not be the best choice for larger businesses.

Capterra-loader

It is a tool that facilitates the control of the accounts of a company quickly and efficiently

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Its use is easy and very intuitive. The biggest advantages are the possibility of carrying out the automated invoicing and tracking of each of the clients.

Cons: The biggest disadvantage, for some users who own small enterprises with a limited budget or who work from home, is the organization of the information in the cloud, since this implies investing in the necessary equipment in compliance with the software.

Capterra-loader

I use it as support in the accounting of my new project

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a person passionate about fashion and work in the area of ¿¿textile fashion, so recently I felt inspired to start my project, a small personal business, designing clothing, so I started using Freshbooks that helps me with accounting , I generate invoice and follow up the expenses, because it is important to have an organized accounting to be successful in a business.

Cons: the free version of freshbooks is good, but to unlock all the features you must purchase the paid version and make the respective monthly payments.

Overall: It is excellent for organizing accounting

Loved it, but had to move to a different solution with my accountant.

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: If you are the one handling your bookkeeping and/or taxes, this a great and easy to use solution that will save a bunch of headaches.

Cons: The collaboration with my accountant (who was not familiar with the software) was the reason I switched.

Great software for service based companies !

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: After leaving a popular but much too popular bookkeeping service Freshbooks was a breath of fresh air!

It is incredibly easy to use, straight to the point but robust enough to work for a freelancer to a larger company.

Feel overwhelmed ? Use Freshbooks!

Cons: It doesn't integrate with as many services as i like. Other competition makes it very easy to link your accounting software to several other services.

Overall: Straightforward Bookkeeping
Easy Invoicing
Time Tracker
Works across several devices

Excellent application to connect from the cloud and perform accounting operations.

Jun 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a great market tool that for small businesses and entrepreneurs can manage their accounting and track invoices.

Cons: If I do not have an internet connection I can not work because it is hosted in the cloud and it limits my internet browsing.

Overall: Excellent for small and medium entrepreneurs in obtaining their accounting.

I love FreshBooks! Easy to use and customizable

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like the most about FreshBooks (Classic) is the simplicity of the system. I love how it's straightforward and there are no hidden options, setup and go! The customer service is amazing, the technology is always reliable, and it does what it needs to do.

Cons: There is currently a newer version of FreshBooks available. I liked having the option for PayPal, but the newest version does not have the functionality with it, so I've opted to stay on classic until it's become obsolete for my clients.

Also, I use Slack for everything and it is inconvenient that FreshBooks Classic doesn't offer the integration. This is something new FreshBooks users don't have to worry about.

It makes running my small business, easy, fast and secure.

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, I spend less time on paperwork, I can securely access it from my desktop, smartphone, and table wherever I am.

Cons: I like all because It has automate tasks like invoicing, organizing expenses, tracking my time and following up with clients.

Overall: It helps me running my small business, easy, fast and secure. I Spend less time on accounting and more time doing the work I love.

Easy Billing!

Jun 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Running a small business comes with all sorts of headaches, but FreshBooks helps a lot with the billing!

Cons: It would be helpful to make the software more adaptable so that I can make changes to accommodate my business.

Excellent Cloud accounting

Jun 01, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: FreshBooks Makes it Simple to Create Reports Detailed, reduced the time creating, sending, filing, and tracking invoices & expenses. User-Friendly. Has a simple, straightforward user-focused design. It's colorful. It has personality.

Cons: The characteristics of metrics, establishment of objectives and reports can be better. The automated expenses did not work because they are a bit slow.

Overall: Excellent Cloud accounting

Capterra-loader

LOVE Freshbooks! So easy to use for invoices and recurring billing for our business.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the ease of use and simplicity! Running a business can be difficult, but it's nice to have an invoicing software that makes getting paid easy.

Cons: Overall very pleased with the product. They've been talking about a major update for a while now, but haven't seen that come through. Would love to see where they plan on taking Freshbooks next.

Overall: Ability to invoice and get paid faster for our work!

Fantastic for small business like mine

May 31, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: FreshBooks makes payments and invoices became a very simple question. The process is so less complicated now.

Cons: I've experienced some bugs and errors, but the customer support not always could help me. The software is very good, in a generally way, though

Overall: Now I have total control and awareness of my invoices and payments

Capterra-loader

Easy and usefull

May 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can track my invoices and be clear about my pending accounts for a better follow-up of my clients and their costs are much lower It is also on-line

Cons: your subscription is very limited and it is because of customers that you either oversize the need or you fall short with it so it can become expensive in case of oversize

Overall: faster, easier, visibility, flexibility and availability

Capterra-loader

A very intuitive and easily accessible software to create invoices.

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The usability experience level is very good, it is really intuitive and very complete in terms of management tools. Allows you to manage your company's billing in a very convenient and fast way

Cons: The software does not have a registration system that allows easy control of the services, inventories or customers.

Overall: Manage the billing of my company in an easy and fast way.

Capterra-loader

Thanks to this program, managing the accounting of my work is very simple.

May 28, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: What I like most about this software is that I can know how much money comes in and goes out. It's amazing how much time can be reduced when handling billing and collections

Cons: At first it is a little complicated, but with daily use you can learn to use it and enjoy its advantages.

Overall: I reduce the time invested to handle the financial affairs of my business and I invest it in other fundamental aspects

Capterra-loader

It's excellent, a very useful cloud application.

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's amazing how freshbooks offers cloud-based accounting solutions for small business owners and provides solutions that currently cost a lot.

Cons: Until now, my experience was satisfactory and I have nothing to reproach the tool, to be based on the cloud, it is very useful.

Overall: The main benefit is that it is designed for owners of the types of small customer service businesses that send invoices to customers and pay them for their time and experience.

I've been using FreshBooks for several years now. I love that they are continuously updating.

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: FreshBooks is very well designed. It makes accepting payments online and invoicing very easy. The way they have it set up for me to keep track of my expenses is simple. I like that I can keep track of both of my businesses on one app.

Cons: The one downfall I can find with this app is that I am not able to keep track of my inventory within the app.

Overall: Helps me run my business much more effectively.

Super easy to use, love the invoice and the time tracker.

May 28, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Invoice messages always a big plus and here, you can schedule'em. Easily accept online credit card payments.

Cons: If you wanna add somebody of your company to help you manage with the software you gotta pay some extras fees.

Very easy to use for invoicing, but not the cheapest

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We tried this product out for 30 days and it was very easy to use. It takes some time to set up initially but after that it is very easy to generate new invoices and even offers card payments.

Cons: We would have liked the ability to customise our invoice templates further. The other problem is the monthly cost for using this product. We also found that for us it doesn't save as much time as we were expecting as our services are all unique and thus had to be entered manually each time.

Overall: It was very easy to use.

Quite good to have the product it's quite convient to use then many other things are mostly liked

May 28, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Usability and efficient to use as compared to what the other stuff are present in market and user needs to be more user friendly

Cons: Structure of this software is not good for the new users . I am not sure if it was a personal review of the product

Overall: I had benfited a lot by using this software and things are quiet simple and easy to access the best way

Freshbooks has helped me and my small company in the counting part with the bills that must be paid.

May 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: What I like most about this software is that facilitates all the parts of payments and invoices in a way that no other software has done.

Cons: What I dislike about this software is that the costumer service part don't always answers to the reported failures and that not all their existing functions work the way I need them.

Overall: It makes me a lot easier when paying bills, thanks to this software I have learned more about how to pay bills and how the world of accounting works.

Accounts management simplified

May 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Freshbooks takes the pain out of account management and auditing. The simple user interface helps to a great extent.

Cons: The glitches on freshbooks can be catastrophic as it involves money. Client disputes are common while using freshbooks.

Great and very easy to use.

May 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Excellent program to save all the financial support of the company, to invoice and keep a good accounting.

Cons: its monthly price varies a lot, it can be a problem if the network connection fails because it only works connected to it.

When I used this program I was surprised at how effective it is. I got great results

May 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros:
I liked it because many times we can lose an invoice and not knowing where this can be a big problem for the accounting of the company, to track and have control of an expense is essential to have this program

Cons:
I like software and finding a problem is difficult. When you want to send many bills in bulk it is tedious to do them individually. however, it is not a major problem

Overall:
to be able to count invoices massively, to follow up, and to have a greater control in the books is very beneficial for any company that is responsible, careful, orderly.

Excellent software for invoicing

May 25, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Invoicing with this software is great. I like the fact that I can easily track my expenses, link them with a project and develop a project-based report with ease.

Cons: I would love if they could add a bookkeeping feature to this software because i will to see all my accounting and bookkeeping in one place.

Overall: I love the fact that I get paid for sharing my experience.

Capterra-loader

Great features except for dual banking transaction (credits and debits)

May 25, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: * ease of creating invoices with logo and customization
* ease of sending invoices to customer
* ability to create new accounts
* time tracking is included in price

Cons: * banking and credit card syncing does not allow credits (returns, refunds etc) into expense accounts
* no bank reconciliation

Overall: presentation to customers was excellent

Great easy fast

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Cost is much better than quick books and it is easy to use customer service is very helpful to answer all questions

Cons: It's not the simplest to use at first but with help from great customer service it is really easy to pick up on

Having good experience

May 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's very easier to manage your account. Very much beneficiary for small scale businesses for dealing with customers.

Cons: Have to add some more features or upgrade. Otherwise very useful for small entrepreneur as far as customer transaction is concern.

Capterra-loader

FreshBooks is a great web service, really intuitive work´s best for small business.

May 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to use, good movile apps, has a great customer service , amazing friendly design.The invoicing and time-tracking system is seamless.It allows you to set up recurring invoices and automatic payment reminders, and accept credit and debit card payments for your invoices online.

Cons: single entry acounting only, expensive. The accounting/bookkeeping system is also very lackluster. It isn't well suited for businesses with inventory, as it lacks features for inventory tracking, vendor management and purchase ordering. Its invoice customization options are more limited than those of many of its competitors.

Overall: Setting up an account with FreshBooks is a quick process, requiring minimal steps. The interface is clean, organized and clearly labeled. On the dashboard, you can see an overview of your outstanding invoices, total profit, expenses and advanced reports. The left sidebar makes it easy to navigate the software, and you can use the Create New shortcut at the top of the screen to start creating invoices, estimates, expenses and customer profiles.

Used it to connect bank and credit accounts to file expenses, track expenses.

May 21, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Once the account was set up with accounts, the programs operates by itself without needing to log in to monitor or tell it to work.

Cons: There are limitations to the program. Many of the transactions were not recognized and put into the proper accounts. I ended up not using the program, leftit running for several months, but finally stopped and deleted my account and info.

Overall: Was trying to see if the function of this program would facilitate expense tracking, but it did not work as well for my needs as I wanted it to.

Great alternative to QB - but definitely missing some larger options

May 21, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Great for the mobile tech on the go who perhaps doesn't need to full suite of Quickbooks.
Great for processing mobile payments and invoicing on the go.

Cons: Subscription based model for accounting. With QB you can at least get by purchasing a single unit and using it for several years. Subscription model keeps you tied to FB. Also no options to import data currently.

Overall: Able to use mobile units to invoice customers on the go using a tablet instead of carrying a bulky laptop.

Great software, but not so great free options

May 21, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how FreshBooks looks and works, it is sleek and quick. It has a lot of options for users to keep records their own way, and I like it.

Cons: I don't like the 3 client limit on the free version. As a freelancer, this would not work for me. I switched to ZipBooks.

Capterra-loader

Administrative planning, invoices, expenses and profits

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was looking for software to keep my books on my business that is a children books writer. In this matter, the software needs to manage expenses for presentations, invoices for appearances and books, with Freshbooks I found easy software to use that I can work with. In addition, I can customize the expenses and the invoices I can present; also I can set up the bank account to affiliate with the software for my business.

Cons: The software is working really well and I don't find anything wrong with the software. All I would like reports and invoices have more customization facilities.

Overall: I used to worked with editors and usually going to presentations of books and selling of books for children, the software make me realize administrative planning

Customer service is incredible, creating a positive customer experience every time.

May 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The software is straightforward and easy to manage. Sharing, importing, and exporting data is easy to manage, and the software is accessible to those without a major tech background - perfect for sharing with employees.

Cons: It's not as pretty as QuickBooks, with less fun gimmicks, but this is definitely made up for with the quality of the product and it's many helpful features.

Excellent tool to track expenses and send invoices to customers to manage their collection.

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: The tool can be synchronized with a bank account to automatically track expenses. The service is located in the cloud, which means that the user is not tied to a specific computer or operating system. It allows users to save and store customer information, and track the time employees spend working on each project.

Cons: It does not allow for cost estimates, so they must be calculated manually or using a different program.

Overall: With the use of FreshBooks, it significantly improved the tracking of expenses and the sending of invoices to customers.

On the other hand, the service is located in the cloud, so it does not depend on a specific computer or operating system.

Capterra-loader

Great product paired to the friendliest support in financial software.

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Freshbooks is a simple and straight-forward accounting solution. It's delivered with relatively small amount of standard accounting categories so you're not overwhelmed placing expenses into their proper buckets and adding new categories is quite easy.

Our business doesn't have a ton of complex expenses - and if yours does, Freshbooks might not be a good fit. What we love about Freshbooks is how straight-forward their invoicing system has been. It's easy to create recurring invoicing and it integrates with popular credit card processors to facilitate easy online payments.

Perhaps the attribute that has kept us with Freshbooks through the years is their customer service - it's amazing. Customer service has always been super friendly, easy to understand, and they always seen eager to help. This interest and willingness to be helpful goes a long way.

Cons: The only con we've experienced with Freshbooks is their limited subscription levels. We've exceed their standard top level package but we're not quite big enough to financially justify a custom/enterprise package. It seems Freshbooks is ideal for customers with a lot of recurring transactions - which, we have more individual transactions than recurring so this is part of our problem. Regardless, Freshbooks staff has always been quite helpful in offering up solutions to help us make the most of our subscription limits (500 active clients).

Overall: The biggest benefit we receive is how easy it is to send invoices and get paid online. Freshbooks makes this a lot easier than some of the other solutions we've tried over the years.

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Simple to use

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Freshbooks was our very first invoicing software. It is simple to use. The best part for us, it is easy to work with contractors. When contractors bill us using Freshbooks, it is easy to track and pay the invoice. It is also easy to track when a client opens our invoice.

Cons: It's a great invoicing software but lacks many of the features of a full accounting program.

Easy to use, I can even invoice clients from the app on my phone!

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to take care of all of my business right from my phone app is outstanding. It's simple and easy and enables me so much freedom.

Cons: The latest update is a little dodgy, everything seems to be taking forever right now. But, as with all updates, I'm sure the bugs will shake out soon enough.

Overall: Ease of use and incredible flexibility.

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It is an online tool designed for small entrepreneurs to handle accounting without having to be expe

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It offers a wide range of accounting tasks that can be performed instantly, allows better control as we can synchronize with a bank account to automatically track expenses and accounts receivable, offers excellent customer service, ease of use and Best accounting application for iOS and Android devices.

Cons: FreshBooks does not allow estimates of quarterly tax payments, so you must calculate them by hand or use a different program, your subscriptions range from 10 to 40 dollars per month but the basic subscription only allows users to save five clients, this results a great limitation.

Overall: Making accounting tasks easy, as well as quick and safe and its excellent customer service at a low price, justifies the awards won. I highly recommend it

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Thanks to FreshBooks i am no longer a disaster with my accounting

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a little clueless and previously had a messy accounting, but now with FreshBooks that problem is finished because this tool organizes my billing and follows up, is easy to use and makes my clients have a better impression of me, i look more professional.

Cons: Freshbooks is good for freelancers, it is good for small and medium businesses but if larger businesses wish to use Freshbooks, then this software will need to add a little more complexity to adapt to the needs of large companies.

Overall: He is a good administrator of accounting

This product is very user friendly and makes boring parts of business quick and pain free.

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to understand and not a big learning process to switch to this product for use on the work place.

Cons: Phone capabilities could be improved as far as view and ease of navigation when not at home. Not a big downfall at all.

Liked the features but couldn't seem to make it work for my business

May 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It seems to have a lot of great functions available and I imagine would be very quick and easy to use if you give it some time

Cons: I had a hard time figuring out how to use it for my real estate accounting. Found myself not bothering to enter items

Great tool for my boutique consulting company

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly. This tool takes the routine hassle out of statements of work, proposals and invoices. It is very repeatable and efficient.

Cons: I have not yet seen any major flaws. I would like a little bit more flexibility into format and the ability to provide tables or complex data into the client deliverables

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Great software to manager Freelance billing

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and set up
Unique link to your company
Stores receipts
Easy to export tax information every quarter

Cons: Price increases quite a bit
Sometimes invoice emails get caught in spam
Can import data to Turbo tax

Very good, since it offers accounting solutions, ideal for small business managers.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: FreshBooks is an excellent tool that can give you the possibility to visualize the works for each client. It allows adding contacts to customers, employees and employees can collaborate with outgoing invoices this helps us save time. I really like how easy it is to keep track of expenses, payments and invoices. It also lets me know when customers see the invoice. Freshbooks facilitates accounting and does not allow finding solutions to problems that are presented to small business owners, and this is an advantage for us with creative brains that are not traditionally logical. It is extremely good to be able to use FreshBooks from a computer, cell phone or tablet, this allows us to better manage the application. All this has a wonderful FreshBooks application!!.

Cons: They are the errors that they present but in the end they are the errors that have been corrected to improve the application. One of the things I do not like is in areas where it is difficult to connect to the Internet is not so useful that Solo only works with an internet connection. The program does not allow a large number of clients, this means that it is not ideal for businesses that have many clients. It does not have handling for the inventory therefore it is not recommended for the companies that dedicate themselves to sell products.

Excellent

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a financial software that is made for small businesses and bring their accounting is good and reliable for its use. I recommend it for all users who want to use it

Cons: no problem with the software because you have to know how to handle it and you will see good results the truth that it has nothing negative

Overall: Excellent

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I easily organize my accounting

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Freshbook is a friendly tool that follows the billing issued to our customers and also allows us to track our expenses, is synchronized with our bank account, so there is no possibility of error. Freshbooks allows users who are not experienced in the area of accounting, to be able to take excellent and professional control of their finances, just as the best accountant would.

Cons: The monthly cost is a bit expensive, on the other hand I would like that this tool could include an option to load an inventory of products and track it, as it is done with invoices.

Overall: Customer billing is up to date

It was easy to use but needs to have more customization feature.

May 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I did not need a manual to figure out how to use it. The ease of using the software was a great plus.

Cons: I would like to see more features and custom fields to fit individual customer needs without raising the price.

Overall: It got me started with using a carm program.

Easy to use, intuitive UI and attractive invoices

May 12, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: What I really liked about Freshbooks: It's pretty easy to use and intuitive, they have exceptional customer support, they have a mobile app, a decent amount of integrations and their invoices are attractive looking.

Cons: What I wasn't impressed with about Freshbooks: The features are limited and you can only do single-entry accounting. And because of these limitations I think the price is too high.

I was a big fan of the classic Freshbooks software and found it disappointing when they changed things and the updates for the older version weren't really there anymore. On the plus side you can still use the older version still though so. If you're not used to the classic version you should be fine with not having to deal with this change. The new Freshbooks is clean and intuitive and will definitely get the job done for any smaller businesses or solopreneurs.

I wouldn't really recommend Freshbooks though. I hate that there isn't double-entry and find the limited amount of reporting options to be a huge pain. So if you need a full accounting software, Freshbooks won't be a great option for you.

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Minimizes the workload

May 12, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Integrating advanced technologies such as cloud with traditional business tools is a great way to optimize time and cost.

Cons: I felt that its a little bit over priced for small scale businesses which is a con as it is popular among them.

slick basic accounting software for small biz

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: super easy user interface for taking care of expenses, invoicing and related issues. love that it's cloud based.

Cons: a little pricey when my business was just starting out and i had no clients. however, it's no big deal when you start getting remittances

I use Freshbooks for Invoicing and keeping track of my Expenses

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Freshbooks is really easy to use and their user interface is simple and intuitive. The process of sending out an invoice has been incredibly simple and following up with prospects and clients is always simple to do. I like that I can send hard copies as well.

Cons: Their customer support is very limited and hard to get a hold of. I've run into a few problems, where more or less, I was told to figure it out myself. Not a huge fan of that.

It is a good account software

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Multiple good options are available e.g. import, good information in reports. It is having a friendly user interface. Very flexible invoice - and expense-management.

Cons: Didn't find the time tracking and looks too basic. Overall the quality is good. I'd recommend this software

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Accounting management has never been this easy

May 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The vast array of features and functionalities presented in a reasonably easy to reach way. Freshbooks makes accounting simpler!

Cons: There are certain glitches which appear once in a while and messes up certain invoices. This makes a big deal of issues with clients and this isn't a good thing at all. The team should work on fixing them.

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Makes our accounting and invoicing to clients way easier

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how it has built in invoicing and readily export everything to a spreadsheet for easy balancing and book monitoring. I like that it goes readily with an iOS app so we can use it on the go.

Cons: More integrations with payment methods. They probably could expand to direct point of sale and other payment methods. But beyond from that, I have nothing bad to say against Freshbooks.

Overall: Freshbooks allows us to fully engage our accounting, auditing and invoicing power all in one dashboard. And that is something that we desperately need, because efficiency in our workspace is highly valued.