Who Uses This Software?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!


Average Ratings

1089 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Annual plans receive 10% discount
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • FreshBooks
  • www.freshbooks.com
  • Founded 2004
  • Canada

About FreshBooks

FreshBooks makes small business invoicing and billing so simple, you'll be amazed at the time you have to focus on doing what you love and how much faster you get paid. Who would have thought invoice software could do that? Try it free for 30 days, no credit card required.


FreshBooks Features

  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Hourly Billing
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Recurring/Subscription Billing
  • Service Ticket Billing

FreshBooks Reviews Recently Reviewed!

Easy software to use, great customer service

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Software is very easy to use. I've always had great customer service from FreshBooks. Great interface.

Cons: I don't have any complaints, I've found FreshBooks to be very easy to use and have recommended it to many colleagues and friends.

A72d8a99e9da4d8c4fc00b70c8728974

Easy Accounting Software for an SMB

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to automate invoicing online and to not have to rely on an AR person to manage the process. For a start up or small company it is a great tool. Automatic emailing and statements

An incredible solution

Nov 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Freshbooks is absurdly easy to use, and for the most part, does everything I need it to. I make heavy use of invoicing and expenses, and both have performed perfectly well for me. I also appreciate that they automatically calculate Stripe fees and other payment platform fees as expenses. Their team really cares about their users, and they listen when I offer feedback.

Cons: I wish multi-currency support was stronger; not being able to enter expenses in USD is frustrating. Sometimes, the way reports display numbers (what is included and what is not) is not always clear.

Overall: I can quickly and easily generate invoices, track expenses, notify clients I've received payment, and even generate invoices on the go. Reporting, while not perfect, gives me a decent picture of how I"m tracking for the year, so I can plan taxes and keep track of profit/loss.

Awesome for SME's. Simple in usage and great guidance when in trouble.

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use software which works great for SME's. Allows billing of clients , faster sales tracking. It helped fast-track clients payment of debt owned the company. Comes alongside an easy to track expense program too.

Cons: Tried recommending to a friend in the Real estate industry and it was a bad fit. She had to create a separate account for each house and that was time consuming. More of a bookkeeping program than an accounting program.

Easy software for accounting

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This software has been great for all accounting features for my small business. They have a nice breakdown of pricing plans.

Great user interface and a friendly support team.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple to use and great for tracking both time and invoices. Great customer support when something isn't working as expected.

Cons: The bank import feature for expense tracking works most of the time, but has it's flaws. To be fair, bank transaction import for most expense tracking software is poor.

Love how Freshbooks takes the burden out of invoicing

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I mostly use recurring invoices and setup automatic reminders which really helps with gently nudging clients to pay when money is due.

Cons: The mobile app is great but doesn't give an overview of total invoices outstanding like the web app.

Great Software for the self employed that does their own bookkeeping

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Send invoice directly to customer
Great for the self-employed
Keep your customers
I love that you able to manage this software from your mobile device

Overall: Keeping track of my customers and managing the sales of my product.

Very easy to operate and useful accounting application for a small busniess

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very easy to download and navigate. It is great that it is an application that can installed on the phone which makes easy to access the data of the clients, invoices and etc. from anywhere. It allows to see when the customer opens the email with the invoice and also allows to make payments online by credit card. It is easy to track all the expenses and also take pictures of the receipts. I liked a lot the fact that it was easy to navigate through the data and select clients that have unpaid invoices. There is also a notification system that sends out reminders about the payments. I really like this app a lot.

Cons: It took a while to download the application. There was also a problem with the notification emails that were send out to the clients and for some reason were directed into spam.

Very easy to use and lots of features

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to add in info about customers, you can easily use it along with PayPal. The customer service is very helpful!!

Cons: The price is a little steep if you're paying for this on your own. It might be worth it if you are using a business credit card, but if you're a freelancer this is not cheap.

F47be822c395c4bb47df2d929fc76dab

Very simple and easy to use. I really like the way the invoices look.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Again it's really easy to use I can't stress that enough. The invoices are great and keep me very organized they also look very professional for a small business.

Cons: It can be a little quirky at times but overall it's relatively simple to figure out. The learning curve is relatively small.

We used it as a replacement for QuickBooks software as our team was frustrated with QuickBooks.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easily track expenses
Detailed time tracking of work and payments
FreshBooks makes it simple to create reports

Cons: Month to month fees add up quickly
Hard to bulk create invoices
Slightly buggy
Email click throughs don't always work

Product is very easy to set up and use.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The program is easy to teach yourself. You can easily go from box to using in a very short time. Love the versatility of the program.

Overall: Ease of use. Use it for a home business and it works wonders. A simple program to learn.

FreshBooks is FRESH for your office!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: FreshBooks is a great software to have if your business if a small business as it helps immensely with invoicing and payments in a very easy way.

Cons: I do wish I could pull additional accounting reports since the software is an accounting/financial program

Pretty good for SMB/mom&pop but don't start here if you're a growing startup

Nov 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and good for beginners. Does everything you need a basic a/r, payroll tool. Would have kept using it but our accountant required a more robust tool.

Cons: Not recommended for companies looking to grow rapidly (aka startup) because you'll have to switch to something more amenable to your accountant/financial statements ( we went to Quickbooks)

I've used FB for more than 10 years...

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I love that I can access my invoices from anywhere. No need for a certain browser or hardware in order to use it. Also love the ability to send paper invoices if your clients are old school.

Cons: The cost can be high if you're a small business or if your invoices are irregular. I have only about 20 clients and I don't bill them all each month.

Freshbooks vs Quickbooks

Nov 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Love the idea of a cloud based program and also like that it can be tailored to smaller business. Sometimes Quickbooks can be too big and too much for what a small company might need.

Cons: Still a little behind on the user side of what you can do and how easy it is to navigate the website.

Fdc6fbd5ea3de34a19af48e95de157d3

Excellent but missing a couple essential features

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like how simple it was to use. Their screens were simple to navigate. I liked how quickly I could modify entries.

Cons: I wanted reconciliation. I also disliked that I had to create an invoice for a vendor who I would never invoice. They were reluctant to allow me to create a manual entry for income.

Overall: I liked how fast is was to navigate anything. I could also allow my accountant to access it to see entries.

Freshbooks is a great accounting app for small businesses.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: For a small businesses, Freshbooks is a great accounting app. It has a great interface, is easy to use, and has the tools you need.

Cons: The cloud aspect of the software makes me a little nervous, but I guess I'm just a little old school that way.

Overall: It really helps simplify accounting.

I use Freshbooks to track time on projects and invoice clients.

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love that I can easily track my time on a project and then later create an invoice that can easily pick up the tracked time. Previously, I was using a time tracking software and Paypal to invoice clients. Utilizing Freshbooks has greatly reduced the time it takes me to invoice clients each month and has made business administration much more productive!

Cons: I currently don't see any downsides to using Freshbooks. Perhaps at first I was a bit disappointed that they no longer offered a free version of the software, but over time, after seeing the value in the service, paying their monthly nominal fee was totally acceptable to me.

Overall: Freshbooks allows me to track time on client projects with ease and convert that tracked time into invoices each month. A HUGE time saver for me!

Accounting on the Go

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Freshbooks helps you to access your Accounting books on the Go using its Mobile app. You can track all your income and expenses. Time-saving tool for Management to get an update on finances of the company.

Cons: Pricing is little high as compared to other Accounting tools. Should implement more security features as it is hosted in the cloud.

Good accounting product to use for small businesses

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is that it is fairly easy to use. Once you open it, you can begin using it within a very short time period. Most of the functions are easy to use.

Cons: The functionality is not the best. I have used other software products, such as, Quicken, and in my opinion, this product is not as functional.

Overall: It helps me in doing some of my accounting work and this relives my stress when it comes to accounting.

B056b922f5b6f3f509634a4740a93e4c

great software

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: easy to use made my business accounting easy to do and follow. i love the support and communication with my accountant.

Cons: does not integrate with as many banks and services as QuickBooks. I had a learning curve with the interface

Exceeds Expectation

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The most important feature for me was the ease of use. I was set up within minutes of the first email I received. I do not have superior experience on the computer, but the experience exceeded my overall expectation

Cons: I am unable to really use my own headings in everything I do and I need to waste a bit of my valuable time to teach my other reps on the app. And I am not fully computer savvy, so it takes a bit more time (with my learning curve)

Overall: I am able to look professional, even with my limited technological experience

Good solution with good quality

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and to navigate by any team member. Its pricing is affordable for a small and large organization.

Cons: I am yet to notice any during this operation period by the team. A good support team must be put in place.

Easy to use software good for small businesses

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This program is easy to use, the invoices look professional, everything you need to see is gathered in one place

Cons: It is not great for larger businesses, you may eventually have to switch to Quickbooks to do more complex stuff

Very pleased with the ease and speed of use

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use Freshbooks to invoice clients, and it's a breeze. The user interface is as clear as you can get, and even the first time I jumped in ages ago, it was obvious what everything did, how to create an invoice, how to send it, etc.

The software makes creating the invoice and adding line items very easy, and you're able to send it quickly, with a minimum of fuss. My clients have always paid quickly, and I know I've heard that sending invoices via Freshbooks helps with this - people are used to receiving invoices from them, and that tends to make them pay faster apparently.

There's a feature to automatically remind clients, which sounds very useful. Although I haven't had to use it personally, the ability to send an automated reminder without having to sit there and type an email and try to find the exact right wording, etc, seems like a killer feature.

Cons: I haven't run into any real problems with Freshbooks at this point. I guess the one thing that has happened was that the first time I used it, I accidentally left a "Pay via Paypal" button clicked (or perhaps clicked it myself?) and I'm not sure exactly how this is displayed when the client sees it, but they took it as me saying "Please use Paypal" - which is definitely not my preference. That problem was easily solved with an email from them to me, and I have made sure not to click that button since.

Overall: The ability to quickly invoice clients, without messing up the formatting, enabling me to get my invoices paid quickly.

very satisfied with the easy to use it an also how inexpensive it is

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: very satisfied with the easy to use it an also how inexpensive it is, also I love how it's very friendly to use it

Cons: a little bit overcrowding my desktop and space wise it's not the best option, but overall not too bad to use it

Overall: time savings

F2882f1efa3f6c3f54f6b15f73cf2121

Freshbooks is great for invoicing clients

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Automated invoicing and integrated payments help save us time when it comes to dealing with client payments.

Cons: Inability to add subscriptions for automatic payments sometimes makes it difficult for collecting payments from some clients.

great product overall. only lacks support

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the system and the features that are built. It helps me manage my day to day and my summaries.

Cons: the support is less than average... I wish they had more support available but it is not a deal breaker

7c36994cd7313487ef5b69cd6dc0f8c8

Good Program

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I am new to this software- but I am liking how easy it has been to learn so far. The interface and use are easy to figure out.

Overall: It is all around a great program. Again, I am new to the program and still learning it.

Easy to use Accounting Software

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use and allows for quick and accurate billing. It has a very intuitive interface.

Cons: While the interface is great once you figure it out there definitely is a learning curve like others have said. The initial training is a little sparse.

3370ffd2aafda5b39405dedf99cae0b9

New Update isn't as great

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love that it's an easy way to send invoices. Without this product, I would be creating invoices in Microsoft Excel and hoping they turned out fine. This keeps the template, pastes your logo, and neatly inputs your itemized lists.

Cons: The service recently (within the last year or two) changed everything. Classic FreshBooks was much easier to use, looked cleaner, and was all around better.

Overall: Invoices take seconds with this product rather than minutes of effort.

Freshbooks makes invoicing and getting paid so so soooo easy!

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The fact that I can see when someone opened the email is the best feature ever. No more wondering and if they do mention that an invoice wasn't received, I know its not the truth.

Cons: pricing levels .. I think I am grandfathered into an old price.. but newer pricing may be a better deal. Gotta check!

Overall: Makes getting paid easier.

13161d114edd4e121c0ae5117b46a634

Fast growing cloud-based accounting solution!

Nov 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Fast growing company and it seems to get better as they add more functionality to it. Freshbooks has an extremely easy user interface that is very intuitive. Pre-filled forms are helpful as well. Gestures and hints feature is nice when you get stuck on something.

Cons: Not sure if Freshbooks is a viable alternative to Quickbooks... Probably no, but it depends because they do different things.

I've used this to help manage a church's finance and it is useful.

Nov 11, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Users are able to update it - much like Google Documents - from any location rather than having to install something on your computer.

Cons: There is a learning curve to figuring out how to maximize all of the various features. Once you get it up and running with your team, it is worth it!

Great accounting software to conduct invoices, online payments and business needs

Nov 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the flexibility the software provides for the business. Some examples the software excels at are invoicing, online payments and overall accounting.

Cons: I wish the software would more compatible with many other financial software programs when it comes to updating business financials.

Overall: It benefits the business tremendously by allowing us to accurately track all accounting within the business.

Freshbooks allows quick and easy invoicing

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the ease of use. Freshbooks has a positive spin on invoicing and making sure you get paid so you can continue on with your day.

Cons: I wish Freshbooks did more to compete with software such as Quickbooks. I had to migrate from Freshbooks to Quickbooks after my business grew.

A399e34c728607849b209686bea7380e

I have used Freshbooks for 4 years, and it's fantastic. Best billing software I've found yet.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy billing, easy to add customer information and track history, integrates nicely with Paypal and Stripe. You can call them, they are real, awesome people! Rare and special in this day and age.

Cons: The balance sheet function isn't very good, and the Freshbooks staff doesn't understand the balance sheet for the most part, it's just not a focus of the platform. Not necessarily a bad thing, just make sure you've got a good balance sheet elsewhere! I would like for it to integrate better with Strikingly, my website platform, and with online shops in general.

Overall: Before using the software, our billings were received 10-15 weeks late, it was atrocious. Also, I had to spend days sending bills in the mail and all that money on stamps. I get so many hours back that I can use to grow the business, rather than just managing current clients. I get an incredible amount of financial information that's easy to access, and when I'm traveling, it's available in the cloud....the best! I love the Freshbooks team, especially they are super informed, helpful and eager to talk on the phone.

Great product and easy to use!

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great product and easy to use! I would definitely recommend this product to a friend. It has made it so easy.

very useful

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: FreshBooks is simple and intuitive, so i spend less time on paperwork and wow your clients with how professional my invoices look.

Overall: i love it

Loving using Freshbooks for my small business!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I started freelancing last year, and chose Freshbooks to manage my time, expenses, and send invoices. They make all of this dead simple, in a stylish design that stays out of the way and helps me save time.

Cons: There is little to say here, I only wish I could add team members for less money. Really though, they are still really competitive here.

Overall: Easily manage my freelance design accounting, invoicing, and time tracking.

Always a winnet

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Freshbooks is easy to use, easy to navigate and the pricing is great. Love the free trial period as well.

Overall: It works well for my business and my clients.

Fresh books is easy to use, was easy to learn and understand.

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I felt it was easy to learn and was easy to use on a day to day basis. It did not take long to feel comfortable with it or to help others learn it.

Overall: I am not sure of the costing to this software as I did not have anything to do with the purchasing at my past Company were we used it. I believe it was similarily priced to other software but was costly to others.

E3f9e8b16473ce3ed2fa399e5b020d63

Makes invoicing easy for my freelance business

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: When you're busy with freelancing, you don't have time to labor on Excel creating invoices and managing billing. This software makes it easy. Affordable and easy to figure out, this software is a great product for those who are self employed. It makes you look so professional and saves time!

Cons: It's a bit difficult to keep track of invoice variances and you have to do them minimally. There is a learning curve to this software and customer support is a bit cold and laggy.

Overall: Easy invoicing and automated billing to my clients, saves me so much time.

FreshBooks is a best finance & accounting s/w & one of the best cloud solutions for small business.

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: 1.User friendly and accessible
2.Excellent invoice to payment features
3.Tracking expenses with handy snaps and Tracking working times even better
4.Brilliant reporting: Entering data in a spreadsheet is time-consuming and error-prone. FreshBooks is a much better alternative as it enables you to generate financial reports by simply processing data already entered.
5.Saves billing time like no other app; FreshBooks redesigned its time tracking for billing purposes by allowing companies to accept payment online, and to do so via various payment gateways

Cons: 1. I think the biggest con for FreshBooks is their pricing; its costly.
2.There are still many errors/defects in the FreshBooks
3. I'm still trying to figure out how to solve is the bulk creation of invoices within the FreshBooks, interface.

Overall: User friendly and accessible FreshBooks.

Freshbooks is user friendly

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Freshbooks is user friendly, has amazing customer service and is easy to use without formal training. I like that I can see so much information on the home page.It has a ton of information in one place. I can see outstanding invoices, client reviews, and expenses. Invoicing clients is a breeze and my clients like how they can pay their invoices online easy and securely. It is also very convenient that it on a cloud so I can access it from anywhere.

Cons: It doesn't offer enough reports for my bookkeeper. It is also transitioning into using their own credit card processor, which I feel you are being forced to use theirs.

Overall: My clients love it and I enjoy using it. I also don't mind the amazing customer service.

Great for small business

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to use,. You can setup templates that are professional looking and automated to send out invoices each month.

Cons: With the latest update, your clients aren't notified if there is a change to the invoice such as a late fee added or a payment entered. They used to get an automatic email when you did both.

Freshbook is a world best finacial and accounting software with highest customer satisfaction.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Freshbook is fast and reliable suite for accounting.It's award wining software at many accasion.FreshBooks is an award-winning finance & accounting software and one of the best cloud solutions for small business owners. It is the current holder of FinancesOnline's Best Accounting Software Award for 2016 as well as the Supreme Software Award for 2016, and has the highest customer satisfaction rates of all similar apps in this category. As you will find out in this review, there is a long list of reasons why our experts considered FreshBooks for these prestigious acknowledgments.

We can enables all these products Google Checkout, PayPal, and credit card payments in Freshbooks and integrates with a long list of business systems and applications that can streamline this process. With it, odds are good that you will unite financial control in a single system, and stop paying for the maintenance of complex software infrastructure.

Freshbooks have these functions Excellent invoice to payment features, Saves billing time like no other app, Mobile-friendly and accessible, Tracking expenses with handy snaps.

Cons: Most of things are too good but some drawbacks like not store credit card infomation. Customer interface is excellent and ability to not store credit card information locally is key to PCI compliance. We love the recurring profile concept for recurring billing and find the web portal very intuitive. We also appreciate the branding we can do for our clients so they feel this billing platform is an extension of our service and that they are in the right place. This also gives our customers the peace of mind of knowing their transactions and billing information is secure.

Overall: The most important thing with this software is time saving.I love everything about FreshBooks. It is an excellent app for freelancers and small companies. I have been using it for the past few years and rate it the best software in the market. Whenever I had issues, the support team helped me to resolve them quickly with effective solutions.

Many reason to love Freshbooks software- COST EFFICENCY, EASE OF USE, CUSTOMER SUPPORT.

Since I've been using Freshbooks, I've been able to bring my business to the next level.

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most is how much time it saves me and my customers seems to like how simple the software is for them

Cons: A new version has been created that is completely different and the transition is not easy to do.
By asking users to completely readapt themselves to thenew interface, I would say that they ask us to do the work they should have done...

Overall: Time saving

Ca544168cfb0fbb34be40785de06bcae

Freshbooks gave me and starting my small buisness a fresh start on easy street

Nov 08, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its very user friendly especially for beginers like me. And im able to take my work on the go with my mobile app. The customer support team is very knowledgeable and helpful and consistant in providing world class customer service with a smile.

Cons: I think when your new to programs that in past times is done by hand it can cause some anxiety for myself i was sort of perplexed just learning but not to the point i gave up

Overall: The mobile app everything inputted on the software is scyned together so you dont have to search its organized inexpensive payments come early

While my company was using freshbooks mainly for logging hours I always enjoyed the simple interface

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Freshbooks is easy, to the point and has a clear purpose. Compared to similar software I found the process of logging in to be much more reliable and quick, something that has cost me an unbelievable amount of patience with similar products.

Cons: The interface could do some redoing, in terms of being more attractive to current audiences and slightly more useable

FreshBooks is simple and intuitive, so you¿ll spend less time on paperwork and wow your clients with

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Automate tasks like invoicing, organizing expenses, tracking your time and following up with clients in just a few clicks. Plus, since FreshBooks lives in the cloud, you can securely access it from wherever you are.

Cons: I think the biggest con for FreshBooks is their pricing. Yes, it's reasonable. And I do think it's worth it. However, the month to month fees can add up quickly over the course of a year for functionality that you can technically get for free or cheaper.

5ad253546c42ae20faf0cf11c477846b

customer services

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that the software was very easy to install on my computer and took out all my spams well clean and orginise soft ware

Cons: I would ssugest maybe to update programs on the people computer or put A clean and clear on there to make sure your cookies are clear and if you didnt want to scan t hat idem on th ecomputer for safty reason if it delete everything to be on A safe side

Overall: I benefited the software by makeing my computer free of spams and clutter on the site very easey to use

3a3b8838a875bb7396b5bc89e00ec8f1

A great tool to help with invoicing and general finances. Works great for team timesheets.

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Great for working with contractors who bill on time. Invoicing is easy with a credit card payment integration. Loved the mobile phone app, especially for adding expenses.

Cons: For more advanced financing it didn't really work. Didn't like the expenses part, had to use a different software for expenses.

Overall: It helped me a lot with managing teams of freelancer, worked with a few freelancers who billed on a time basis - it's easy for them to track the time + easy for me to see what they worked on and when. They can invoice me easily + I track payments in the same manner as well. It helped me a lot with invoicing clients. It really streamlined that process.

I love FreshBooks!!!!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly- you don't need to be a numbers person to use it correctly. This product was a game changer for my company. It helped us to get organized and to manage things like expenses and client invoices in a way that saved us time and frustration. Plus you can customize things with branding and color so they "look" like your company. My newest favorite thing is that my payroll software ( Gusto!) links up to FreshBooks so my payroll and taxes are all itemized in my expenses. I can give my accountant access and my end of the year taxes are done and done. BOOM.

Overall: All of my bookkeeping is done without a bookkeeper! What's better than that? I also like that I can upload expense receipts on the go from my phone so I don't forget or have to carry them around with me.

Easy To Use!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Freshbooks has a very clean and refreshing design. I was able to jump in and get to work right away, making it easier to get started.

Cons: Freshbooks has a lot of great features but does not have enough to be considered and all in one accounting solution at this point.

C8240f55ecf7ffb79853f087e1b582a2

Easy, recurring invoice software that helps automate revenue. Great for freelancers

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Fresh Books is Easy to use, and saves a lot of time when it comes to creating recurring invoices. It's great for Freelancers, like myself, who charge monthly retainers.

Cons: I've had some trouble downloading the PDF version of the invoice to my desktop. I was not able to send invoices that were already paid.

Overall: The biggest benefit is saving the time of billing, and collecting recurring payments. It saves me hours of tedious work than can be better spent on my business goals and strategies.

Good but not for my needs

Nov 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is a good choice for an autonomous worker, because he allows a voucher followed by the accounts-customers and the suppliers

Cons: It is not an accounting system with double entrance (flow) (-) (credit), what could not be enough for an incorporated company requiring the production of financial reviews

As a freelance developer, Freshbooks was useful for managing invoices.

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The invoicing feature was key as a freelance developer and allowed me to keep track of client work billed and paid.

Cons: Creating an API for fresh books was a little strange, I had to have a user enter their login domain first. That's not really a flaw of the product though. The product itself is great.

Overall: Managing freelance contract invoices.

used it for managing payments and expenses for contractors

Nov 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It is super packed with features that are useful when you have many contractors to pay and track regarding expenses.

Cons: I think that the pricing can be more interesting, and more modulable in terms of the tam size. But other than that it is okay.

Found it very helpful

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and it helped me a lot in what I was using it for. Would recommend it to others. Helps to use when doing research

Cons: Sometimes I needed assistance in using it but one I figured it out it was easy to use. It then help me use it in my searches and research

Overall: Many

It was a wonderful experience and I couldn't have asked for anything more easy and enjoyable to use.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that anybody can use it. I didn't feel like it was impossible to use and the layout is awesome.

Overall: I was able to learn something knew and gain a great software to use. I didn't think that a software this amazing existed.

An excellent tool for a personal business

Oct 22, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Freshbooks is so easy to setup & use.

Plus switching over from the third party merchant account / credit card processing through our bank, which had an endless variety of monthly fees, is saving use more than what we pay for Freshbooks.

They are constantly adding new features, bells and whistles.

Cons: One thing I would like to see added is the ability to procure a small business loan or line of credit using all of our Freshbooks data.

It's very easy to use and a powerful voice feature

Oct 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: With the FreshBooks mobile app you will easily stay connected with your clients and be able to take care of your accounting anywhere and Reports in FreshBooks are simple enough for you to understand but powerful enough for your accountant to love. It's a win-win

Cons: It makes my life so much easier. I wish I had this when I first started my business. It's beautiful and really well designed. The invoicing, accepting online payments and keeping track of expenses couldn't be simpler.

Overall: I've been using FreshBooks for 6 years and love how the design, functionality, and platform has grown with me.

I've been a FreshBooks user for many many years and couldn't be happier.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Besides being the most powerful invoicing software, their customer support beats any other. They're always quick to help with issues and make things right. Not to mention how easy it is for our clients to pay us.

Cons: It's really hard to find any cons with FreshBooks, but if I had to choose one, it would be that they release more new features/functionality more frequently.

Overall: Its by far the easiest way to get paid by clients and track expenses.

I've used this in the past to handle project finances in a secure and easy manner.

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Some pros are its extensive features and affordable pricing plans. It has a high quality of service.

Cons: A few minor things that could be improved in FreshBooks are its metrics, goal setting, and reporting features.

9ae8d07dab2487ab8a54ab1687711774

Freshbooks is wonderful website to log hours and billing

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like to use Freshbooks for it is quite polished, intuitive website that supports invoices and estimates, expenses and hours logging. I can easily set invoice due dates, billing, bookkeeping/accounting etc. If you're looking for strong invoicing and billing features, I will recommend Freshbooks for easy and hassle free use.

Overall: Billing and invoice feature is fantastic.

Great for startup businesses, easy to use and implement

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I used Freshbooks when I was working on a startup venture. The invoicing and payment features were easy to use and implement.

Cons: We were not that impressed with reporting, but I am not sure how it has improved by now. We also had issues with international currencies, but customer support was very helpful in guiding us to make it work.

Overall: We didn't just use the software but also integrated in our online software that we sold to small to medium businesses so that our clients could benefit from it.

it is an easy to use software

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: this is a good software especially due to its ease of use, helpful functionality, interactive features and excellent customer support

Cons: the pricing for this software could be a bit cheaper to make this software reasonably used by a larger population.

Freshbooks is easy to use.

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Like time entry, invoicing and tracking. Great for T&M projects. Freshbooks also has good reporting.

Cons: Needs Fixed Fee Capability and tracking. Needs more project based tracking, but it is great for the size we are now.

I used FreshBooks for creating invoices for someone. It was easy and effective.

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The process of creating invoices was easy. I like having options emailing an invoice with the choice of payment options.

Cons: More customization on the type of work and deletion not only rows but the fields that don't apply to the work provided would be helpful.

Overall: Ability to create the invoices and manage payments.

Takes the brainwork out of my accounting

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy set up. Almost foolproof! Anyone can use this software with ease. I am very pleased with the amount of time and energy Freshbooks has saved me.
It was definitely the right software to choose for my business!

Cons: I am no technology guru by any means, this software was so easy to navigate and input my business info that I honestly cannot complain at all. It has save countless hours of paperwork, which is what I was doing before I found Freshbooks!

Overall: I gained TIME! The greatest benefit of all!

A well designed system for invoices

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Really easy to use and deploy - even when staff is spread out geographically.
Has all the features and easy accessibility you can hope for.

Cons: This is a field with many competitors and even if the design and functions are great, pricing is still a big factor. Their sales staff can be a bit pushy.

A15b3a7125aa1eda4604f9a6e6b64f45

Member for a year. It's OVERPRICED, but decent software. TLDR; I switched to Zipbooks.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The best thing about FreshBooks is that with a little extra work you can keep the service completely free, even if you have hundreds of contacts. After your trial period, the software switches you to the free version. The free version only allows you to have 1 contact, BUT if you delete that contact you can create a new contact. What most people don't know is that FreshBooks keeps all your deleted contacts and allows you to "undelete" them. SO, all you have to do is "undelete" the contact you wish to create invoices for. Yes, it's a lot of extra work, but it's totally free :)

Cons: It's WAY overpriced for (freelancers)! FreshBooks charges you more based on the amount of clients you have. As a freelancer this is ridiculous, because I have tons of new clients constantly coming on board . This makes no sense to me.

Great accounting software for small business. Decently prized and full of neat features. Recommend.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Great accounting software for small business. Prize is fair for the amount of features it offers. Customer support is excellent.

Cons: Compatibility with other software solutions should be better. User interface could be improved too in order to make it easier to understand.

SO EASY to use!!

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to access it from anywhere as it resides in the "cloud". I can check invoices and payments easily and quickly. :-)

Overall: Tracking and invoicing. My employees can go in and check invoicing and up to date payments and work to be done.

Love this product!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've really enjoyed Freshbooks, and if you are a smaller or single person business, then this software will be perfect for you!

Pros: - Invoicing feature is easy to use and looks great - Billable hours tracking that plugs into invoices - customizable with logos, colors, etc - dashboard gives you quick glance into your business

Cons: - could be better/ easier to collaborate with accountant for taxes - features could be outgrown if you are a smaller company

19487fb5d444803c3e648a3cd20ebb1c

FreshBooks is a reliable and fast accounting suite helps solve real world problems of small business

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: FreshBooks compared to other accounting apps has fully-functional mobile apps, these apps allow you to bring the power and convenience of the software on location, and do accounting. but it does so in a safe and seamless fashion.

Cons: The interface, where invoices should be even more customizable and enabled with advanced tracking capacity

The experience is okay, good and new.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Freshbooks is more of timekeeping and billing oriented made for a small business. For the little time I used it, I can do a track of time and expenses effectively, it can also send customize invoices to clients by email. it is as simple as ABC
It is a very popular cloud accounting app for small business, used by about five million customers worldwide
It offers a wide range of freatures, from cloud-based invoicing to an online payment gateway
Users can snap a picture of receipts or link to bank for quick expense tracking
You can transfer your timesheet data to invoice and collect payments more quickly
Its customer support received the Gold medal at the 2014 Stevie Awards for Sales & Customer Service
I love the excellent payment function
The easy reporting skill and ability is splendid

Cons: Not every feature like Tax and VAT are available. The data entry interface is not attractive to me. This software is only made for a small scall business with day-to-day easy to use accounting system. Not too much of professionalism is involve.
It is not challenging.

Overall: It is very easy to use for small-scale business and for accounting report made easy and on the job training on accounting packages

FreshBooks has been incredibly intuitive and easy to use. The new version is even more so.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and has beautiful invoices. Same great customer service and strong mobile apps. It also has strong invoicing and billing features, unique time tracking and client management tools.

Cons: it is not actually accounting software. It does not use double entry accounting, offers limited reports and has very poor bank recon capabilities.

Overall: Ease of use, a new interface and great for light bookkeeping/accounting.

I prefer quickbooks

Oct 10, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Exceptional user experience. New team collaboration tools, estimates, and projects. Multiple businesses. Settings are context-sensitive. The new version of FreshBooks is a polished, intuitive website that supports invoices and estimates, expenses, projects, and time-tracking. It lacks some important features from the previous edition, however.

Cons: The new version of FreshBooks is a polished, intuitive website that supports invoices and estimates, expenses, projects, and time-tracking. It lacks some important features from the previous edition, however.

The software was very easy to use.

Oct 10, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer support . They answered the calls each and every time I called with a question. They were very professional and quick.

Cons: The time it takes to get into the software. Whenever I log in, it takes approximately 3 minutes for the software to start up.

Overall: More confidence in using software

90f7df02f9bf0d33a2f8a1e90fe72ea5

Ok Product - Liked Previous Versino Better

Oct 10, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It's pretty easy to use and integrates nicely with other software, bank accounts etc that I use for business. The tutorials are pretty helpful for getting going.

Cons: They have recently upgraded to some user portals and workflows and they are more difficult to use and don't seem to keep my previous integrations.

Overall: Simplifies life!

The in software works seamlessly

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: How easy it was to move around in the software. The different functions were quite easy to use. I could use this software.

Cons: Some aspects of the software seemed bulky and not as user-friendly. Seems like there was parts that would be time-consuming.

F4d261ad01c00091161ad22da872b3e9

The ease of use and amazing customer service will keep me a client for a very long time.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is extremely easy to do. My billing cycle used to take multiple days. With Freshbooks it happens automatically - Sat/Sun - it doesn't matter. I smile as I see all of the payments come through on my cell phone. My clients can access their own information and update their own credit cards. We do repeat monthly automatic billings. It has always been a nightmare for me when a credit card declines or expires.

Cons: The system as beautiful as it is, is not a financial system. It is primarily a billing and payment system. I have to process my bank ACH debit customers separately in my credit card merchant - stripe - because freshbooks can't deal with it. That is one thing that Quickbooks did do for me.

Overall: As I already said, it literally took me 3 days to bill and charge my clients with Quickbooks. My son showed me Freshbooks and suggested I give it a try. My life changed! Now I set a client up in the system and forget about it. The system takes care of emailing all of the invoices and auto charges all of the credit cards. It's amazing!

B449c3fe4bdec18c607480c986ddd02d

Excellent Software, Great Integration, Needs Better Reporting

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to setup and use, great emailing features for invoices, estimates. Follow-up for payment is great too.

Cons: Lack of integration with Quickbooks for real accounting. No chart of accounts or easy way to categorize expenses.

Simple invoicing software

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Easy to send invoices and get payed online
Offers a free plan to start with
Offers mobile apps which makes it easy to use on the road

Cons: You still need an accounting software
Automatic recurring payments are not an option
Relatively expensive paid plans
Limited integration with other services

Overall: Send and track estimates and invoices

Amazing Experience with this soft unusually pleasure to work with.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The easy and useful soft always makes me happy to work with simple options and happy result. Strongly Recommend

Cons: First Time I see the soft options I already understand that that's my option to work on easy and simple too much of complicated make my work no good that's the decision of this soft .

Overall: Fast work and best results!

Bcf1b3a14afaa6f3e070b52a7f89468c

It is a nice application. Seems like an update quickbooks

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The interface is what I like the most about the program. It has a great user interface which is no difficult to learn.

Cons: The reporting function is not the bet on this program. I wish there could be more diverse analytics to it.

Quick and easy invoicing solution. you could really organize all of your invoices in one place.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to time my work and record it for invoicing. Sending reminders to my clients.I also like how you can see when your client has reviewed or paid your invoice.I highly recommend using Freshbooks to any small business that needs to collect money in a painless fashion.

Cons: I don't really dislike anything about it,but I wish it were easier for my virtual assistant to create invoices on my behalf

Overall: Invoicing and payments. We have increased the time our clients pay 100%. No longer waiting on a check or someone forgetting to send us payment.

Quality at a great price!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the clean look and it's super easy to create invoices and bill. I also love that there is a mobile app as well!

This system can track my information from any device!

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how it is easy to get support, Whevener I call into the team they are ready to help me out with questions

Cons: this program has high functionality. Not the easiest program to use all the features in the system.

Simplified, yet powerful

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Freshbooks is very easy to use, and you do not need a tutorial to figure it out. As soon as you set up your account, you'll know what to do. The facility to bill multiple clients is a must for a growing business. I like that you can set up recurring invoices, and even customize frequency. You can personalize your invoice, and it does look very professional.

Cons: It just probably lacks variety in terms of templates, but I'm not complaining. The ones it has are very easy on the eye.

I use FreshBooks almost every day, its a really friendly platform and quite professional!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The design is really friendly to use and quite easy to understand. I highly recommend it for anyone!

Cons: There are not many available options for titles and specific publications, or older versions. But overall its a good one.

clean

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The name Fresh Books Cloud Accounting is very appealing with the color and wording. The ease of access is nice.

Cons: The Fresh Books Cloud Accounting program has very little negative things about this program. It is fairly new

Wonderful experience so far

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Love the ease of use and the fact that I can simply setup and send invoices to clients. It has helped my small business exponentially in the last year since starting and decreased the time I spent on writing individual invoices.

Cons: I truly wish that it just had a few more features. One of them being that I wish it would allow me to do a flate-rate deduction from an invoice without having to add it as a line item. It has a section for percentage discount, but not for flat-rate.

Its helped me quite alot and for its cost, it is greatly worth it!

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of access in this program and the avability of it has greatly helped me over the multiple times i have used it.

Cons: I found that the cost was a bit high but it could be lowered just a little so that it would be better but other than that, there is nothing wrong.

Overall: Ease of access and it benefited me greatly.

FreshBooks-Freelancers should use this amazing billing software

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of using this software for any of my billing needs.
Easy to create repeat clients, repeat invoices (if they are the same), can email bills to clients, and the visuals are great.

Can create my own logo on my bills.

Freshbooks helps keep track of payments and will remind client to pay.

Overall: Easy to keep track of my billing, income, clients.

Good service business from the leader in online invoicing.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Save time billing · Free trial · Work anywhere · Easy to use. I also have recommended to my outside family and friends who work in this business.

Cons: Sometimes have questions on how to use the application and software. Call in to get questions answered to assist you.