# GoodSync Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoodSync Software - reviews, pricing plans, popular comparisons to other File Sync products and more.

Source: https://www.capterra.com/p/60417/GoodSync

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# 

 GoodSync Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GoodSync

## What is GoodSync?

GoodSync for Business provides complete enterprise data backup and synchronization solutions for any data source, destination, or system. In addition, the GoodSync Control Center provides centralized management and reporting of file synchronization, backup, and publishing activities of GoodSync workstations and servers.

## What is GoodSync used for?

[File Sync](https://www.capterra.com/file-sync-software/)[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)

Top alternative

Featured

Overall rating

Based on 98 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Starting price

$39.95

Flat Rate, Per Year

Free trial  
available

Includes Free Version

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoodSync

4.4 (98)

VS.

[4.7 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

$39.95

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (98)

Ease Of Use

4.7 (293)

Value For Money

4.2 (89)

Value For Money

4.6 (278)

Customer Service

3.9 (83)

Customer Service

4.7 (283)

## GoodSync alternatives

[4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10010689/GoodSync/alternatives/)

## FAQs about GoodSync

Overview

### What problems does GoodSync solve?

GoodSync solves missed backups, inconsistent file versions, and slow manual copying by automating selective, real-time sync and backup across PCs, servers, NAS, external drives, and cloud storage. IT teams, engineers, small businesses, and remote offices use it to protect critical documents, keep systems aligned, and reduce downtime during migrations.

Answer based on 69 reviews

Overview

### Which roles and teams benefit most from GoodSync?

GoodSync is most used by IT administrators, technical leaders, and business owners who need reliable file synchronization, backup automation, and secure data transfer across devices and servers. Operations staff and administrative teams benefit from keeping shared documents current, while executives use it to protect business-critical files and maintain continuity.

Answer based on 96 reviews

Overview

### What company size and industries is GoodSync built for?

GoodSync is for businesses of any size, with strongest adoption among small businesses at 74%, especially in Information Technology and Services at 11%. It also serves midsize companies at 14% and enterprises at 11%, with Retail and Computer Software each at 6%, most often for file sync.

Answer based on 98 reviews

Features and Usability

### What are the key features of GoodSync?

GoodSync includes core backup and synchronization features such as one-way backup, two-way sync, real-time synchronization, and backup scheduling. Differentiators include cloud backup across services like OneDrive and Google Drive, selective file and folder management, email alerts and backup logs, plus background service operation for unattended jobs.

Answer based on 69 reviews

Pricing

### How much does it cost and what fees or limitations are included?

GoodSync starts at $39.95/year for the Workstation plan, while Server costs 499.95/year and Backup Control Center costs 539.9/year; a free trial is available. Reviewers often call it affordable and reasonably priced, but some say the free version has limited benefits and the server version feels expensive.

Answer based on 22 reviews

Getting Started and Support

### What training and onboarding options does GoodSync offer?

GoodSync provides webinars and documentation to help teams get started. Webinars support guided learning in a live or scheduled format, while documentation gives written reference material for self-paced setup, feature review, and step-by-step guidance.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does GoodSync offer, and how do users rate the experience?

GoodSync offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and knowledgeable, with community resources aiding setup. Still, some report unresolved technical issues, scripted replies, confusing licensing discussions, limited support hours, and difficulty troubleshooting more complex sync problems.

Answer based on 22 reviews

Features and Usability

### Is GoodSync easy to use?

GoodSync handles basic backup and sync tasks with a generally workable interface, but ease of use depends on experience level. Many technical users like the detailed controls, dashboards, and file visibility, while less experienced users often find the menus crowded, setup confusing, and advanced job settings harder to navigate.

Answer based on 26 reviews

Features and Usability

### Does GoodSync have enough backup and sync options?

GoodSync offers a wide range of backup, sync, scheduling, filtering, and storage connection options, which suits IT staff and advanced users. That flexibility helps with complex file transfer needs, but some teams find the settings hard to interpret, job ordering unclear, and licensing or activation choices frustrating to manage.

Answer based on 19 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real Time Synchronization

4.5 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Files and folders are updated in real-time when changes/edits are made

Backup and Recovery

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Audit Trail

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Backup Scheduling

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Backup Log

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Cloud Backup

3.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

GoodSync 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

A record of all activities within the system, including user access, changes made, etc.

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Process of backing up of files and applications to cloud-based remote servers for protection of data

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Ability to restore deleted, hidden, or lost data from an email server/system

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data compression technique for eliminating duplicate copies of repeating data

Plan and implement business continuity measures in case of unforeseen events

Convert data into a code for security

Move files across different systems or networks

Copy only the new data that has been changed or created since the previous backup

Observe and track the demand, usage, progress or quality of a system, product, or user

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Files and folders are updated in real-time when changes/edits are made

Active monitoring of systems, applications, or networks

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Web Access/Restoration

Get Advice

We can help you find the software with the features you need.

Features

4.3 (98)

4.3

Based on 98 reviews

## Pricing

Value for money

4.2 (89)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10010689/GoodSync/pricing/)

Workstation

$39.95

Flat Rate,Per Year

It includes:

-   Backup and Synchronization Service for One End-Point Workstation Machine (Windows PC or MAC OS)
-   Physical or Virtual. One License Per Workstation

Server

$499.95

Flat Rate,Per Year

It includes:

-   Backup and synchronization service for one Windows or Linux Server (physical or virtual). One license per server

Backup Control Center (Workstation + Server

$539.90

Flat Rate,Per Year

It includes:

-   Web-based administrative tool to centrally create deploy and monitor all backup and synchronization jobs

Value for money

4.2 (89)

4.2

Based on 89 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.9 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (83)

3.9

Based on 83 reviews

## User reviews

Overall rating

4.4

Based on 98 reviews

Filter by rating

5(59)

4(29)

3(5)

2(2)

1(3)

Mentioned topic

Sorted by most recent

HK

Hermann K.

CEO

Online Media

### "Katastrophe, Löschen statt Synchronisieren"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 29, 2025

Pros

Benutzeroberfläche ok.

Cons

Katastrophe!!! Statt Synchronisation wurde 15 GB (GigaByte!!!) von der Quelle unwiederbringlich gelöscht. Wertvolle historische Dateien. Ich bin entsetzt :-((

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Andre B.

Leiter IT Systeme

Wholesale

### "Solide Synchronisationslösung mit Abstrichen"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 3, 2025

Die Erfahrung mit Goodsync war leider etwas sperrig und wenig eingängig. Der Support antwortete immer sehr zügig, konnte das Grundproblem aber leider nicht lösen.

Pros

Viele Synchronisationsmöglichkeiten, wir haben es uns speziell für die Synchronisation von lokalen Fileshares Richtung Sharepoint angesehen.

Cons

Die Oberfläche ist leider sehr unübersichtlich und wenig eingängig. Der Support reagiert jedoch schnell. Leider war es uns nicht möglich eine stabile Synchronisation zwischen lokalem Fileshare und Sharepoint einzurichten. Die Synchronisation entdeckte immer wieder Dateien die nicht verändert wurden.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Paul B.

President

Computer Networking

### "Excellent Product - working well for me for near-line server replication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

The product seems to just work. There are indeed dozens of options to sift through, but all in all, I find the experience to be fully worth it. The company has answered my feature questions promptly.

Pros

Full-featured for what it is. Comprehensive list of replication options. I'm using it to replicate data from a production Windows server to another Windows server on the same LAN (near-line storage). Automatically uses VSS to great effect, effortlessly copying locked files. All changes/deletions are synced with seconds to minutes (rarely when there are very large files, over 1 GB), which is totally acceptable to me. It was easy enough for me to install, and I scheduled a session to fine-tune it with a support rep, which went very well indeed. I now get regular emails about errors, the vast majority of which can be disregarded, but I do want to see these anyway (files existing for just a short time that were not synced etc.).

Cons

There is no lower renewal cost, far as I can tell - you pay full price at each renewal. Some others have complained about support, but I've had no issues getting a response when needed, which has been seldom.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Ron B.

Mamaging Consultant

Information Technology and Services

### "Ok product, but conservative product development and annoying customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

December 9, 2024

They try to put you in their ticket system and then provide you with standard answers sending you off.

Pros

Easy to use, although it can take long time to go through the full list of files on your system.

Cons

Arrogant customer support. Providing "putt-off" answers to get rid of your Q's. Not listening to suggestions for improvement and treating you like you are a no-no.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Matthew James W.

Technical Manager

Printing

### "Use ever day to move files from FTP to local servers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2023

Pros

Real-Time Sync: GoodSync offers real-time synchronization, ensuring that changes made to files are promptly reflected in the destination location.

Cons

Lack of Collaboration Features: GoodSync primarily focuses on file synchronization and backup for individual users or small businesses. It may not have the same level of collaboration features as some other cloud storage and synchronization solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Donald A.

President

Computer Hardware

### "Goodsync for file backup to Synology"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 28, 2023

Excellent, I have been using for 5+ years since I started using a Synology file server

Pros

easy to use, works reliably, reasonably fast, file transfer server integrates with synology operating system

Cons

error messages can be confusing when file sync is not successfulsync can be slow for large folders with few changes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Responsabile IT

Consumer Services

### "Ottimo ma con dei problemi"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

March 24, 2023

E' stato preso questo prodotto per il Nas WD essendo programma compatibile.Dopo la configurazione non intuitiva, il programma sincronizza i dati di diversi pc e salva tutto sul NAS ma, se nasce dei conflitti, non esiste un report o un assistenza che ti possa aiutare a risolvere il problema

Pros

Dopo essere riusciti a configurare il prodotto sono ottime le funzioni di pianificazione e gestione dei file. Occupa poca banda e non crea errori nemmeno per outlook

Cons

La licenza privata permette massimo 4 sincronizzazioni contemporaneamente. Il problema principale è che il software non segnala quali sono le 4 sincronizzazioni e quindi rimane bloccato in errore.L'assistenza non riesce ad aiutarti. Rispondono con frasi già scritte anche dopo molti solleciti

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sean G.

Personal use

Real Estate

### "Bait and switch"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 13, 2023

Not great. I purchased a perpetual license. They stopped supporting it, took the older version off their website and want me to purchase a new "perpetual license" for $300. I'm pretty sure they don't understand the concept of "perpetual license".

Pros

It does the job it advertises, but support isn't great. This company clearly doesn't understand what a "perpetual license" is.

Cons

My conversation with support. Me: I have a license for GoodSync2Go V9, but can't find the download file on your website. Can you please direct me on where to find it?Support: Hello, Thank you for being a loyal customer and for contacting GoodSync Support. GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download. GoodSync is no longer offering perpetual licenses. We have moved to an annual subscription-based model. Me: Does the basic GoodSync subscription include GoodSync2Go? That's the part that I really need. Your site said the 2Go version was over $200!Support: Thank you for your message. No, GoodSync2Go v12 requires a separate Goodsync2Go v11 license - perpetual license that costs $299.00, non-refundable, no discounts.Me: Then why doesn't my previous GoodSync2Go license carry over? I was an early adopter, now you discontinued my version and are charging $299 for what I already purchasedSupport: GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download.Me: I understand that, but why would I pay you $299 for software just so you can discontinue v11 some time in the future, and we have to have this discussion again. Anyone who purchased a perpetual license in the past, should still have a license now. It wouldn't be very smart for me to buy it not knowing if you'll honor support and updates in the future

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Hailey A.

Educator

Education Management

### "Free Trial Isn't Worth It"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

December 22, 2022

Pros

The idea behind it is really good, especially for freeing up space on a laptop.

Cons

The free trial isn't worth it if you're looking to free up space on your device. It erases a tiny amount, then wants to you pay a whole lot of money to erase the other stuff the program finds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gianfranco R.

Ceo

Computer Hardware

### "Wonderfull software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 4, 2022

Pros

The software provides dozens of possibilities to perform backups and various features for synchronizing folders and files both from local computer to cloud and to server.

Cons

In my opinion, the price of the license for one year of service and above all the cost of the storage space on their servers is excessive compared to the competition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10010689/GoodSync/reviews/)

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