Siber Systems

GoodSync


4.5 / 5
58 reviews

Who Uses This Software?

Businesses/organizations of any size.


Average Ratings

58 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Siber Systems
  • www.siber.com
  • Founded 1995
  • United States

About GoodSync

GoodSync for Business provides complete enterprise data backup and synchronization solutions for any data source, destination, or system. In addition, the GoodSync Control Center provides centralized management and reporting of file synchronization, backup, and publishing activities of GoodSync workstations and servers.


GoodSync Features

  • Activity Log
  • Backup & Restore
  • Conflict Detection
  • Real Time Synchronization
  • Remote Synchronization
  • Synchronization Scheduling
  • Two-Way Synchronization
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

GoodSync Reviews Recently Reviewed!


It's What The Name Says: Good!

Feb 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cheap. Highly affordable. Customizable (e.g. Create routines, specific sync jobs, etc...) Updated CONSTANTLY. (I don't even say this exaggeratively: I think this software receives more frequent updates than any I know. Which is reassuring with software that you're trusting with daily automated tasks  especially ones likely involving the backup of your life's data.)

Cons: While I think the UI is pretty outstanding relative to the challenge it's trying to solve, it can still be daunting at times. When you're reviewing the sync analysis for thousands upon thousands of files, it seems like there might be a slightly better way to display things to the user to inform them of important notices, etc...

Overall: This software caters to a small niche, and it caters to it well! (Or, "good."). I have yet to find a backup/syncing software that is both powerful and easy. Honestly, I have yet to find many that work  period! While Goodsync is a paid option, it's ridiculously affordable as far as software goes. I highly recommend!

Recommendations to other buyers: The software is a bit overwhelming at first, but that's because it's trying to tackle a task that nobody faces in day-to-day life with software available to the masses. After you get acclimated to the environment, it really begins to click. Given that nature of the job (i.e. backing up REALLY important documents and/or potentially overwriting files), I'd still tread lightly no matter how comfortable you get.

A MUST for everyone backups made EASY!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is simply amazing! The user interface is easy to understand, no instructions needed. Simply browse to select folders. Sync in either direction, exclude specific files or file types. Very easy to customize how to handle. Create multiple tabs allowing more specific customization of your back-up. I do mine daily - onto a flash drive, and I have 4 tabs... one of which pulls files from another computer in my network at home. The cost is minimal, but the benefit is worth it's weight in gold.

Cons: Nothing.... I have used it for 15 years now... only wish I discovered it before then!

Overall: My life is better with this software. I have never had a bad experience. I am constantly recommending it. I believe everyone should own it. If your hard drive crashes, you are screwed... unless you back up regularly. Good Sync only updates the most recent file. There is no need to resave a file that has not changed, so the process is very fast.

The only tool that is required for Sync and Backup

Jun 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Both Backup and Sync can be done. No need to have different tools for different jobs.

-Synchronizing tool is very powerful and accurate

-There is built support to sync with many cloud storage accounts (google drive, onedrive, box etc)

-Portable version of the software is handy as it can be used in many computers. (the price is slight higher)

-Ability to save sync or back jobs is very convenient and being able to group is quite nice.

-I have 9 hard disks and i back up and sync between all of them using GoodSync. It is really fast and makes the easily done.

Cons: -User Interface for synchronization can be improved.

It took some time to realize how exactly it works so first time users can find it a bit difficult.

The way the data represented (conflicts, copy left to right and vice versa) and also the action that needs to be taken presented in a better way. This is not really a bad thing as once understood or after using it for a while it be very easy to use. People who have used tools compare and merging tools will not have any issue.

Overall: When we have too much data it is really easy to forget back up or sync. We also need to keep track manually of the changed files and update. In some cased it can be easily overlooked. Having a software like GoodSync, we don't really have do any manual tracking. It takes care of comparing and we just have to choose what actions needs to be taken. Saves a lot of time and make the whole process easy.

It can compare two directories and automatically copy new files, and keep the folders in sync.

Mar 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The UI of the application is simple and clean, and one can easily get used to it with little time and effort.

The application offers to create two different types of backup jobs to suit the needs of the users. Backup job only modifies files in the output directory, and includes hidden and system files by default. Synchronization job changes the files on both sides, so any changes made to any of the folders is synced to the other one. This option excludes system files by default.

You can sync files and folders from remote computers using FTP or SFTP.

You can also sync folders and files located on GoodSync Connect, Windows Shares, WebDAV, Amazon S3, Google Drive, Windows Azure, Amazon Cloud Drive, SkyDrive or WinMobile ,OneDrive Office 365 and Box.com, BackBlaze B2.

The application makes use of end-to-end AES with 256-bit key encryption to ensure safer backups.

Using P2P method for backup increases backup speeds by many times making even bigger backups very quick.

Cons: P2P method for backup should increase the speeds significantly, however, this isn't the case here. It is actually slower than many other similar applications.

Overall: GoodSync 10 is a reliable application that can help you back up your important data automatically and on regular basis without much effort. Support for batch processing ensures that this application can handle multiple sync jobs together.

Vendor Response

by Siber Systems on March 13, 2018

Hi Malik - Thank you for taking the time to provide feedback. If you can please submit evidence of P2P definitely investigate ASAP. http://bit.ly/1L9QELn

Easy to use product that gets the job done

Mar 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Using this product with the built in scheduler and it works very well now for several years. Implementation was simple as it does compare new to already existing files that you already have in the directories. I setup a simple task for the radiologist here and he was very happy with the way it synced up the data for him in both realtime and on a schedule. Overall I would recommend this product to anyone. Shows you a list of what was copied too that is quite nice.

Cons: Some of the tasks can be kind of complicated to setup. You have to think about the file extensions and how you want to setup the transfer and where it will reside. Takes some trial work to get things going sometimes that what I am saying.

Overall: saved us alot of time and actually worked better than expected for the doctor.

The best synchronisation software available.

Jan 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reliable synchronisation allowing good automation options, filtering and an excellent choice of target clouds.

Cons: Inability to synchronise the same set of data simultaneously means that complex setups have lots of failures until a job "gets its slot". In particular backup jobs should be bale to run without locking everything.

Overall: Reliable backup to cloud and synchronisation between sites and to laptops.

Vendor Response

by Siber Systems on January 22, 2018

Hi there - thank you for taking the time to provide a review. Locking GoodSync job root files/folders is imposed so the folders / files we are syncing / backing up are not altered during the process. If any changes happen during this lock, they will be picked up when the next sync / backup job runs. Removing this lock is not recommended, but it can be done. Under Left / Right side of GoodSync job Options, check the box "No GS_Data folder here". Again, please note, that we do not recommend removing this lock.

GoodSync has been working very well for me for several years.

Jan 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been using GoodSync for all kinds of automated local and cloud backups for several years. Any issues I've run into have been minor and when I've contacted customer support they're usually very good about getting back to me with fixes and update me regularly. It's very versatile and reliable software that is pretty easy to set up.

Cons: When updating to new versions automatically, the software sometimes fails and you need to re-install the update manually. Not a huge deal but kind of annoying that it still happens from time to time.

Overall: Automated backups and consolidated cloud storage software.

Awful. Complete waste of money.

Aug 22, 2017
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: It's easy to delete. That's about the best thing I can say: it can be removed by simply dropping it in the trash.

Cons: I have used GoodSync on and off for several years. Here's my typical experience:

* I install the latest version of GoodSync.

* I encounter various intermittent errors.

* I delete GoodSync and use another solution.

Why do I keep going back? Because I paid for it, and I cling to the hope that they will eventually make it *minimally* effective. No dice. It remains as much garbage as it was when I purchased it.

Examples:

* Locks up while attempting to sync to a folder. Just becomes totally unresponsive. The process needs to be killed, and often the machine rebooted, to recover from the lockup.

* "Undefined Error: 0." Constantly. This is GoodSync's version of "An error occurred." Don't bother emailing GoodSync customer support - they don't know and won't help you.

* Sync jobs just fail, spontaneously, mid-sync. The sync is running perfectly, the volumes are both still available... and it abruptly stops.

* The network browser is overdesigned and overcomplicated. All you want do is to specify a URL, a username, and a password. Sometimes it accepts the settings. Sometimes it just retains the old settings, and barfs out random error messages.

I give up. They are never going to make this software to minimal usability. I have scoured all of my computer systems of this bloated trashware.

Don't make the same mistake I did. Don't waste your time, and don't give this developer money. You will regret every dime and every moment you spend on this garbage.

Overall: I developed great experience with debugging and anger management. It inspired me to scout the market for other solutions, and it encouraged me to learn rsync as a substitute.

Vendor Response

by Siber Systems on August 24, 2017

Hi David - We have escalated your support ticket and we have reached out in an attempt to resolve the issues listed in your feedback.

Instead of saving data on 2-3 places, I can sync different clouds, save spaces.

Apr 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything that I need about my backup data. I desperately needed to sync it to cloud and back to my PC without any other software installation. GoodSync does it. I never delete the files here, just to be sure that I don't need them anymore. I can customize sync options to different hard drives and that's the part I love most.

Cons: It took me too long to set up as it is pretty slow in getting installed. Free utilities are also present, but with same features, and automatic exception handling can really cause problem sometimes. One of my files was deleted not to be found again :-(

Overall: The software is great, but once I format my computer and reinstall it, it again asks for license and I've to contact customer support, but I am hopeful this will be resolved soon, and you'll link the license to my IP. It saves a lot of time for me. I love the easy to delete function that features with this software.

Vendor Response

by Siber Systems on April 10, 2018

We're very sorry to hear about your file. Regarding both the lost file and the setup time, please feel free to contact our support team if you haven't already. A representative is always more than happy to assist. Thank you! https://www.goodsync.com/php/gsss/main?lang=en

GoodSync is a great way to implement a 3-2-1 backup solution.

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoodSync allows me to backup by computers to my NAS and to my Cloud Storage provider Backblaze without hassle. I can easily set it up for unattended backup and have email alerts sent in case of a problem. Also it works on Linux!

Cons: I don't have any issues with the software, but the settings could be a bit more descriptive to ensure I know what they do.

Overall: GoodSync is a great file backup management application that makes it easy to backup my files.

a robust tool

Jul 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: when the product is set you can trust him completely. The number of options can satisfy most needs, even the most complex. Backup or synchronizations finally become reliable.

Cons: Some minor translation errors for the French version, but nothing insurmountable.

Vendor Response

by Siber Systems on July 31, 2018

Thanks for the heads up about the translation issues! If it's not too much of a bother and you don't mind sending them our way, we'll gladly update. If so, you can submit them here: http://bit.ly/1L9QELn. Thanks again!

After extensively trying GoodSync and other similar syncing software, I have found the app to marry.

Nov 01, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like its ease of use. Menu design, the option control is probably my favorite because I am very technical so I need the control over everything and all know what it's talking about.

Cons: I can't say there's anything that I don't like. It syncs FTP, Cloud, physical drives, I mean everything with speed an precision. I suppose it can have a more simplified user interface?

Overall: My stuff is in perfect sync and so are my backup drives!

This program is a Godsend!

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is a godsend. I have a MyCloud, a personal cloud storage device. I wanted to back it up to Dropbox, so that I had my items saved in two places for protection, especially as the MyCloud is kept running all the time. No other program allowed me to backup to Dropbox from a networked drive. It's fast, it's easy. It does what it says it does. Setting things up could not be easier, and it's so nice to be able to pick and choose what folders to save, so you can wait on longer uploads for another time if you just want to do an emergency backup. 10 stars!

Cons: Sometimes it can be a little buggy and try to overwrite items that aren't new. So you have to go and select "Same name, diff time" or whatever that option is, and mark to not upload those. It would be nice if it could automatically check and not upload things that haven't changed, that way you don't have to stop a sync in progress to go back and skip things. It might even be possible, honestly, I just haven't found the right combination of settings to make that work yet. :)

GoodSync Enterprise backup software is truly a great product, reliable, versatile and efficient!

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It provides a number of target options for backup. You can backup or sync to a local drive, a Server, web or to any Windows based device.

Cons: The software is great. However, when you uninstall it for the purpose of installing it on another system, it does not decrement the license count. You have to contact SiberSystems to reset the install count.

Overall: Reliable backups with great features.

Excellent software to sync file between PC and cloud

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Goodsync can sync files between PCs or PC to cloud with no other software needed.

Good auditing of all activity

Option to keep multiple versions and deleted files

It can run as a service

Cons: Workstation and server licensing is different even though they use same software.

Difficult to keep up with version changes. (Good problem to have)

Superb software for the money. It does exactly what it says, and I have yet to see an issue with it.

Nov 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support has been excellent. Superb software for the money. It does exactly what it says, and I have yet to see an issue with it. Updates are prompt, work, and simply do their part to manage the backups.

Cons: So far, there have been no noticeable cons to this software. It's not free, but then again, free usually isn't worthwhile.

Always a solid product!

Oct 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up with an intuitive interface. Can either backup files to another volume or synchronize files between two volumes.

Cons: The enterprise version seemed quite expensive as compared to the standard version, especially since I'm simply copying files from one server to a second.

Overall: Simple - it does the job, both to sync and copy.

daily I synchronize about 80 devices

Nov 17, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Ingenious, that I must no longer have to access directly to the affected devices. The overview in the dashboard is very good. The view on the status is very important to me. Automated synchronization is a big help for us.

Cons: It is a pity that I can not search / filter the individual devices in the dashboard. It would be great if you could group the individual devices.

Vendor Response

by Siber Systems on November 20, 2017

Hi Menrad - thank you for taking the time to provide a review. Regarding the ability to search/filter individual devices, while GoodSync Server does not have this functionality, the GoodSync Control Center does. You can find more info on the Control Center here: https://www.goodsync.com/business/control-center

Works as advertised

Oct 31, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Speed, configurability, Cloud Connections, visibility into what it's processing, works in the background, easy to setup

Cons: The inability to start and stop jobs based on a time schedule. Inability to have multiple clients syncing from the same drive/folder without having to re-analyse every time.

Experiences

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reliable, accurate the server handles multiple connections well

Cons: Sync over slow lines, it takes a lot of time to complete. It would had been a nice feature if we could only sync a specific folder rather than the whole folder structure, when needed

Server price... very expensive

Great software. Some quirks.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Overall, this is an excellent utility that is quite versatile! The interface is fairly intuitive, and the options and features list cover pretty much any normal file sync scenario you would run into. It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.

Cons: From time to time it would crash randomly. No real indication as to what exactly would cause it, and tough to pin down a repeatable error. Also, there are free utilities that have almost exactly the same features and are a bit lighter on resources.

Receive prompt response when ordering and with tech support

Oct 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Lots of options, but simple to use if you want to be minimalist. However, lots of options to address various scenarios. We use the WebDav connectivity feature which is great for Cloud storage connectivity.

Cons: Bug fixes (Version Updates) seem to come haphazardly on no real set schedule. Would like to be notified of the the updates, instead of finding them available when I log in to check the sync processes.

Renewal process is a pain.

Jan 22, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Now that we finally got it working, it is fine! It really does a good job now! It is pretty reliable.

Cons: Took too long to get it up and working correctly. I think you even had to make some minor changes to get it working for us.

Very Reliable - even in poor connectivity/remote environments

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reliable! It is easy to set-up and once in place it consistently does what we need, regardless of size or connection speed.

Cons: I would like to be add some additional features in future releases.

Good Synch is a solid product. We've been using it for years to cross backup data on SANs and NASs

Oct 31, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexibility of the synch and the ability to have multiple synchs configured and be able to manage the timing of those synchs to not interfere with production.

Overall: Peace of mind that my data backed up.

Good backup software at a reasonable price

Aug 08, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Byte level copy.

Fast copying.

Works on Mac.

Cons: Interface is hard to understand.

Only ticket system support.

Hard to troubleshoot errors.

Straight forward and easy to use

Nov 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Not scary to use. Abundance of features. Powerful but easy to use. Support is helpful and knows their product.

Cons: Not much to say here. Product works as expected. Would recommend to anyone. Sometimes takes long to sync.

Overall: The benefits we received was two perfectly synced servers in two different towns via vpn.

Professional backup software and you don't have to be an IT expert

Feb 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great new interface, great visibility on file synchronization being able to see the differences between files. Quick analysis and quick backup.

Cons: Not really clear on how to connect to NAS, but plenty of support available to figure it out

Overall: Have a Network attached storage (NAS) device and wanted the ability to backup several PC's and floating laptop to the NAS. GoodSync is perfect, cost effective, easy to set up jobs, quickly shows you backup difference/discrepancies and the latest version is quick. Much easier than any manual backup process

great for syncing 2 computers

Feb 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to sync for cloud or to another pc. Checks folders for syncing new files. easy to setup and great interface

Cons: Workstation and server licensing is different even though they use same software, could load folder with lots of files and folders faster.

Overall: great backup solution

Fantastic. Exactly what I was looking for, and support was quick and helpful.

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Peer-to-peer synchronizing large server directories with enough advanced options to allow me to get the maximum throughput.

Cons: Extremely large directories take a long time to analyze. Directories that had a large volume of rapid changes overloaded the server when when syncing was set to Auto: File Change (adding a delay helped)

Overall: I was able to keep user directories synced while we moved systems from an old server to a new one so downtime was minimized.

The product works very well and it does what it is advertised.

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: -no manual intervention required, once set up

-sync over the internet works flawlessly

-GoodSync customer service is great and very responsive. I was able to work out a fair price for a particular situation, specific to my case

- easy to set up

Overall this is a great product and I am very satisfied with both the product as well as customer service.

Cons: There are only two versions available to purchase Pro (desktop) Enterprise (anything that has a server OS as an end point)

There would be useful to have a Pro version that can be used on a server OS with a specific number of connections/licenses (my case)

Some of the options in the GUI are not as explained as maybe they should be

Great Software

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was easy to use, efficient and if I needed any additional help, the customer care team would gladly respond to my questions.

Very easy to work with.

Cons: There was nothing I did not like about the software. it worked great.

Overall: We did have several paperwork and issues we needed attention from goodsync and they quickly responded and provided what we needed.

For Well-Synced Teams

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoodSync provides feature such as data backup and file and activity log synchronization. GoodSync delivers what it advertised, a good data backup and synchronization. It is fairly easy to use and easy to maneuver around. Not much complications were faced with GoodSync.

Cons: Not many disadvantage were faced with GoodSync. It provided what it promised.

Software performs as advertised

Jan 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It works without intervention. We can install, set to run as a service and forget it. You can choose automatic exception handling as well.

Cons: Could be a bit faster on folders with loads of files, but that is to be expected, we are talking a directory tree structure with thousands of folders and million files.

I mainly use GoodSync because OneDrive Sync is so unreliable.

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that I can use Dropbox to sync all my laptops and then I use GoodSync to sync specific drives back to my company OneDrive.

Cons: I was forced to upgrade to keep the OneDrive sync feature. I purchase this with my personal funds so I would prefer not to be forced into ugrades.

Vendor Response

by Siber Systems on April 24, 2018

Hi Julie - thank you for taking the time to review GoodSync. Regarding OneDrive, it was originally offered as a beta feature for an upcoming version. Subsequently, once GoodSync 10 was released, upgrades were required in order to maintain this feature. With that being said, we certainly understand the need to stick to a budget and we're happy to offer discounted upgrades when possible. Please do not hesitate to contact us regarding pricing should a future upgrade arise.

Simple to set up and run as a service

Feb 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ability to run as a service in the background is very useful.

Small memory footprint means it runs well on older machines.

Cons: Initial setup is somewhat lengthy

The software seems to update itself quite often though this probably reflects ongoing development

It used to be good

Sep 19, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

Pros: I liked that I used to be able to sync my computers so that I had the up to date 'picture' when I travelled.

Cons: Not very user friendly. Very time consuming to setup. Often took multiple attempts to sync files.

Overall: It used to be good, but then one day just decided not to work. I contacted support and got an immediate response informing me that they do not support the older version. I updated to the latest version. Unfortunately, that version has never worked. It crashes every time. (it also crashed on my other devices, so it's not a problem with my computer). I contacted support again and they asked for a log file which I provided ..... That was the last I ever heard from them. I used their "Goodsync Support System" online to provide my log file on the 4th, enquire the progress on the 7th, ask how long I need to wait for a response on the 12th and now, on the 19th, inform them that I've had to purchase an alternative program. (which, incidently, has been excellent ... but I can't name it here as you would think I'm only writing this to promote it)

Vendor Response

by Siber Systems on September 26, 2018

Hi Raymond - We're sorry to hear that you've been experiencing some issues with GoodSync and we certainly want to continue to assist until they are resolved. We're unable to locate any existing tickets within our support system (using your name), so if you can please add the information from your review into a new ticket or reply with your existing ticket number, we'll ensure it's addressed. Thank you.

Easy backup and sync tool

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This tool has a very easy to use UI and enables users to take control of large sync tasks. In the latest version it's also possible to sync cloudbased storage (e.g. Onedrive). Scheduling synctasks is also very handy.

Cons: This tool takes some time to set up. On the other hand it does give you much more control over your sync and backup tasks.

It should be named "BestSync" instead

Aug 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GoodSync has provided our team with the Sync-ing needs we have been searching for. SetUp was fairly easy, the software was manageable and very user-friendly. Everything was good and it worked as it was advertised. Updates were more than several, which is a great thing, knowing that the creators have every intention to make their product better.

Cons: I've had difficulties with certain file extensions transfers on a few occasions, but it looks like its been sorted out.

GoodSync Free - Mac

Oct 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to backup specific folders and have it know what changed, so my backup matches the folders on my computer.

Cons: I ran into some issues with the software freezing, but it may have been do to a network drive that had a poor transfer rate.

Overall: Overall, I have happy and may purchase the software once the 30-trial runs out. I decided to test it out, so I had a way to backup my removable photography hard drives to a larger desktop storage drive.

Vendor Response

by Siber Systems on October 16, 2018

Thanks for taking the time to supply feedback! If you're still experiencing software freezing, at your convenience, please contact our technical support team so they may assist. http://bit.ly/1L9QELn

Used GoodSync to back up my photography business files for years!

Jan 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I appreciated that they had different sync options. It was easy to customize the different times and types of files to sync between hard drives.

Cons: It was, at times, difficult to navigate because there were so many menus and customization options.

Goodsync is great

Apr 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: What I like most about Goodsync is that it is always reliable when backing up my files. I don't have to worry.

Cons: The thing I like least about Goodsync is that it is slower then the rest. Not sure if it is my connection or the program.

Vendor Response

by Siber Systems on April 04, 2018

Thanks for taking the time to review GoodSync! If you're experiencing slow transfer speeds, please contact our technical support team so they may investigate. Thank you! https://www.goodsync.com/php/gsss/main?lang=en

Well Designed Product, Many Options

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Many, many options, easy to install and configure, low footprint, very fast processing.

Cons: Documentation (in-product) could be better, some options lack much explanation. While it supports Amazon S3, it does NOT support the long term "S3 Glacier" storage options and some of the other S3 storage systems that are available via Amazon. It CAN be done, but has to be backed up to S3 and then migrated via the Amazon console, unlike some competing products. (however the features set is so robust on GoodSync that it's worth the extra steps to use GoodSync).

Overall: Effectively migrated data from several remote systems into a single storage repository with relative ease, and provided an automated method of cloud backup for that repository. Would definitely recommend this product to others.

Sync software supporting an extensive range of sources but the sync job options are a bit confusing.

May 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Good sync supports a wide range of sync platforms including Win/Linux/IOS and Android but also Cloud storage and options for NAS systems such as Synology. The developer has helpfully provided a 'How to sync' guide for the various platforms on their website.

Also, two computers may be linked directly over a LAN for Peer to Peer networking via Good Sync Direct.

Cons: Creating a new job is simple enough, but when wanting to fine tune the process, the number of options for each job can be a bit overbearing. A more preferable option would be a wizard which guides the user through the process of setting up the job.

Overall: Able to sync my desktop and laptop with my Network shares.

Jul 05, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Good Sync

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The syncing works very seamlessly and the integration with AWS was so easy.

Cons: the report capabilities are very limited and require scripting. it would be so much btter if you guys could improve that piece.

Overall: Very good, no complaints overall.

Vendor Response

by Siber Systems on November 24, 2018

We've passed your feedback regarding reports along to the appropriate team for review. Thank you!

A good product backed by great support

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, the product is easy to install and does a good job for our needs

Cons: The fact that support is only available on EST

Overall: Good so far early days

Vendor Response

by Siber Systems on July 27, 2018

Hi there! Thanks for providing your feedback. While chat support is only available during standard business hours EST, we also offer 24/7/365 email support.

Easy to setup, works very well. Good feature set.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the feature set that it offers. Setup is hassle free and very easy to configure. The interface is nicely laid out as well.

Cons: Logging could be a bit better. So troubleshooting automated tasks is a bit difficult as there is no verbose option available.

Great software

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Unlike Onedrive , SPSYNC etc you can actually see where Goodsync is up to in the sync process. The run in unattended mode (as a service) is great too!

Overall: it's easy to use, sync process is transparent , no need for third party apps to run the software as a service

GoodSync simply works!

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple, to the point and just plain works well. I've used this to copy many TBs of data from and to many complicated drive situations, always without fail. It's fast, lightweight, snappy, and efficient. MD5 checks are key and this software does it. I've never had an issue with a project critical drive copying with this.

Cons: Honestly I don't have any issues. It works as advertised and is very simple to us.

Overall: It's easy to backup and duplicate drives with GoodSync. It works over a network to almost any kind of drive, on older versions of MacOS and newer. Very Flexible!

Great product!

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, saves time and labor cost.

Cons: Overall good results from the software without any negatives as of yet.

Overall: The software automates our data downloads from FTP links/sites

GoodSync is the tool for syncroziastion between 2 PC

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GoodSync backs up files to portable drives, mobile devices, syncs files between your computer, mobile devices, FTP, SFTP, Amazon S3, Google Drive, SkyDrive, WebDAV, Azure and It is very fast and syncs files as per schedule.

Overall: Sync between 2 PC locally as well as various cloud platform.

It support all platforms including Server Operating systems Windows/Linux/MAC, also

It uses an innovative synchronization algorithm that offers true bi-directional synchronization. and highly rated by CNET and PCWORLD.

Easy to work with

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's very simple and doesn't need lots of training, needs just the minimum computer knowledge, you just simply choose the left folder as the main Sync folder and then choose the right side where you want them backed up / Synced

Cons: They already have the Google drive and some other famous clouds in the Sync option but I wish they could add some more Cloud providers Like Zoolz etc...

Avoid

Nov 27, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Look like it can do a lot of things on th paper but that's it

Cons: Advertised as working on linux but cannot even handle a basic samba network share (for a backup solution....) and of course not advertised such

Overall: That software is not doing the job for us and we had to set it up a weird way so that it can handle a basic workflow such as pushing a file from location A to B

Vendor Response

by Siber Systems on November 28, 2018

Hello - we'd love to address the workflow issues you're experiencing. In order for us to better do so, please submit the specifics related to Linux and any other file backup and synchronization issues you're having via a ticket to our support team.Thank you. http://bit.ly/1L9QELn

Sync all at the same time

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The easy way to synchronize all your data at the same place is very useful, Synchronize your personal files is easy

Cons: overwrite data is annoying the transfer is very slow, I don't know if the connection is the problem or the software

Vendor Response

by Siber Systems on April 16, 2018

We appreciate you taking the time to review GoodSync. Regarding the data overwrite and connection issues you're experiencing, if you haven't already, please contact our technical support team as they'll gladly investigate. You can do so by submitting a ticket here: https://www.goodsync.com/php/gsss/main?lang=en

Capterra loader

My experience with good sync is great. I have an awesome experience using goodync. Its just soo good

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that there is a proper and understandable documentation. And I can actually do my backup and synchronization with ease.

Cons: I love everything about this software. I have no any problem with regard to this software. It's awesome.

Overall: Data backup and synchronization solution for my businesses just got awesome

Use it for a simple data backup and synchronization solution

May 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Its easy to use and sync to others computers or cloud, and easy to setup as well. The interface is great for the backup and publishing activities.

Cons: Some tasks can be complicated to setup. It depends on the file extensions and how you need it to transfer

Sync Works as expected

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use and setup/configuration.

Cons: Have to use GoodSync Connect for optimal performance. In our case, we had to go through a VPN tunnel.