Who Uses This Software?

Backup solution that helps small to midsize businesses with data restoration, disaster recovery, site management and ransomware defense.


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $279.00/one-time
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Cortex I.T Labs
  • www.backupassist.com
  • Australia

About BackupAssist

On-premise backup solution that performs automatic, scheduled backups of Windows servers to a variety of backup devices.


BackupAssist Features

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

BackupAssist Reviews Recently Reviewed!


Simply the best security backup software used in windows server

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * Super fast creation in just minutes of local or remote backups.

*Easy to use with a pretty friendly interface.

*excellent documentation, and online support, the support service of the creative company is made to order 24 hours 365 days of the incredible year.

* Restoration of settings and data are quite fast.

* Support via mail and telephone both with immediate response.

*Modular prices according to the utilities or modules that you need from the software.

Cons: It is only for Microsoft platform, it would be great if there was also a version for Linux servers since it is a powerful backup tool

Overall: It is an excellent help to have such a powerful backup tool capable of restoring an entire server with configurations and data in just minutes is invaluable for a company

Good software. Hostile support.

Apr 20, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It backs up our servers. It's relatively easy to configure and sends comprehensive reports and success/failure of the backup.

Cons: The support. I don't typically contact support, but when I do I have a real problem. Support will respond with a terse and often incorrect fix and immediately close my support ticket. When I reply back I get snarky and rude replies.

Overall: We have been using it to backup customer servers for local and cloud backups for years with (thankfully) few issues. When there is an issue I typically have to figure it out because their support is less than helpful.

Bsckup

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros:

Worked on a regular basis without me having to keep telling it to go

Cons: I know very little about other similar products, but this seemed simple

An excellent product for simple backups

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Price, Easy to install and setup, simple licensing model

Cons: Descriptions of backups and incremental backup jobs

Fast recovery

Dec 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I used this at a previous company I worked for. The recovery time was so fast, it didn't even interrupt my work day. I highly recommend it.

Cons: Nothing. The program was fast and efficient and did what it was supposed to.

Great Product and Price

Dec 19, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The price is great for the service that you're getting. It works well with all of our systems.

Cons: Not too much I can say bad about it. It's not very well known yet. I hope that changes.

Easy application to use, backs up information easily, reliable.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: The name of the application, backup assist does exactly what it says it does. Its nice to have it for your computer as sometimes computers will crash you don't want to lose items, so this helps in keeping an ease of mind.

Cons: Cons, if the computer has older software, or you didn't set up properly not all information will always be backed up, though this a rare as the user as the option to adjust this.

Overall: Ease of use, Security of backing up important items, compatible with most systems.

Super fast & reliable

Dec 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick setup, user friendly, recovery is simple and quick.

Cons: I havent found anything yet that I do not like