# Rapport Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rapport Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more.

Source: https://www.capterra.com/p/60931/Rapport

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# 

 Rapport Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Rapport

## What is Rapport?

IDS delivers full lifecycle lease and loan software solutions for leading asset finance enterprises in more than 30 countries. IDS software streamlines the entire asset finance process, from origination to portfolio management to contract end-of-term. IDS solutions integrates seamlessly into any asset finance ecosystem making them ideal for enterprises of all sizes. With scalable on-premises and 100% Software as a Service (SaaS) solutions, IDS simplifies the full lifecycle of a lease or loan.

## What is Rapport used for?

[Loan Origination](https://www.capterra.com/loan-origination-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50000

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rapport?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.idsgrp.com&name=Rapport)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rapport

3.3 (3)

VS.

[4.9 (112)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/)

Starting Price

$50000

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.7 (3)

Ease Of Use

4.9 (72)

Value For Money

3.3 (3)

Value For Money

4.9 (63)

Customer Service

3.7 (3)

Customer Service

4.9 (68)

## Rapport alternatives

[4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (9)](https://www.capterra.com/p/201030/Timvero-Core/#reviews)

Starting price

$3900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[LendingWise](https://www.capterra.com/p/166706/LendingWise/)

[4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/166706/LendingWise/)

[nCino’s Mortgage Suite](https://www.capterra.com/p/169464/The-Nexus/)

[4.8 (126)](https://www.capterra.com/p/169464/The-Nexus/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169464/The-Nexus/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Automated Decisioning/Underwriting

Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Customer Management

Store and organize information about customers and previous interactions

Document Management

Store, manage, and track all electronic documents in a centralized location

Rapport 13 features

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower

Track and manage adherence to policies for any service, product, process, or supplier

Store and organize information about customers and previous interactions

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Distribution and delivery of funds to approved borrowers

Assess and control risks associated with the credit process of each loan portfolio/account

Collect, organize, and prepare loan information to send to the lender for approval

Ability to fill out and submit application forms on the web

Tool used to determine accurate pricing and product eligibility for borrowers

Set up connections to third-party platforms to improve business processes

Features

2.7 (3)

2.7

Based on 3 reviews

## Pricing

Value for money

3.3 (3)

Basic

$50,000

Per User,Per Year

Value for money

3.3 (3)

3.3

Based on 3 reviews

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

3.3

Based on 3 reviews

Filter by rating

5(0)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ES

Eric S.

General Manager

Veterinary

### "Rapport"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 11, 2023

It was touted as a superior product and a "must have" with the hospital software we upgraded to. However, the hospital software does many things Rapport does but better. Plus it was supposed to be an upgraded product from the previous version (Vetstreet). I would argue that it is not.

Pros

Text, email, appointment reminders, email campaigns.

Cons

It has a very outdated feel to it. I haven't noticed any updates or improvements in the 2 years of using.

Reasons for choosing Rapport

Received a good sales pitch and also was told it would have additional capabilities in the future which have not been recognized to date.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Dana B.

Practice Manager

Veterinary

### "Recommended!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 20, 2023

We love offering customers options that work for them and our business.

Pros

This has allowed us to offer online scheduling and reminders digital, saving the staff a lot of money.

Cons

Customizing and changing features is not user-friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Karen H.

Practice Manager

Veterinary

### "Rapport"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

November 15, 2022

I ended up switching to a different program with more up to date features for the same fee

Pros

It was relatively easy to set up, I liked that it integrated with my PMS

Cons

Very old school, hard to navigate. When I did have issues they blamed the PMS company and would pass it off

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)