# Rapport Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rapport Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more. Source: https://www.capterra.com/p/60931/Rapport --- # Rapport Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rapport ## What is Rapport? IDS delivers full lifecycle lease and loan software solutions for leading asset finance enterprises in more than 30 countries. IDS software streamlines the entire asset finance process, from origination to portfolio management to contract end-of-term. IDS solutions integrates seamlessly into any asset finance ecosystem making them ideal for enterprises of all sizes. With scalable on-premises and 100% Software as a Service (SaaS) solutions, IDS simplifies the full lifecycle of a lease or loan. ## What is Rapport used for? [Loan Origination](https://www.capterra.com/loan-origination-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rapport?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.idsgrp.com&name=Rapport) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rapport 3.3 (3) VS. [4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting Price $50000 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (3) Ease Of Use 4.7 (284) Value For Money 3.3 (3) Value For Money 4.7 (185) Customer Service 3.7 (3) Customer Service 4.8 (277) ## Rapport alternatives [4.8 (6)](https://www.capterra.com/p/10018704/TaskSuite/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/) [4.9 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191761/Mortgage-Automator/) [BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/) [4.5 (98)](https://www.capterra.com/p/37032/BNTouch/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/37032/BNTouch/) ## FAQs about Rapport Overview ### What company size and specific industries is Rapport built for? Rapport is designed for equipment and asset lease and loan providers in specialty equipment finance across all verticals. It fits organizations of any size that manage leasing or lending for specialized equipment and assets, rather than a single industry, making it suitable for providers serving multiple sectors. Features and Usability ### What are the key features of Rapport? Rapport offers loan management and loan processing tools, plus online applications and automated decisioning/underwriting for credit workflows. It also includes compliance management, audit trail, document management, electronic signature, customer management, pricing management, API access, and third-party integrations for connected lending operations. Integrations ### Which third-party tools and platforms does Rapport integrate with? Rapport integrates with Covetrus Pulse for client communication. The catalog data in this prompt lists Covetrus Pulse as the confirmed third-party platform, giving Rapport a direct connection for veterinary practice workflows and communication coordination. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Rapport offer? Rapport provides in person training, webinars, and documentation to help teams get started. In person sessions support direct guidance, webinars offer live remote instruction, and documentation gives written reference material for self-paced review and setup support. Getting Started and Support ### What customer support options does Rapport offer? Rapport provides 24/7 live rep support and chat. These channels let users reach help at any time through a person or a messaging tool, but no reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Decisioning/Underwriting Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customer Management Store and organize information about customers and previous interactions Document Management Store, manage, and track all electronic documents in a centralized location Rapport 13 features Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Track and manage adherence to policies for any service, product, process, or supplier Store and organize information about customers and previous interactions Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Distribution and delivery of funds to approved borrowers Assess and control risks associated with the credit process of each loan portfolio/account Collect, organize, and prepare loan information to send to the lender for approval Ability to fill out and submit application forms on the web Tool used to determine accurate pricing and product eligibility for borrowers Set up connections to third-party platforms to improve business processes Features 2.7 (3) 2.7 Based on 3 reviews ## Pricing Value for money 3.3 (3) Basic $50,000 Per User,Per Year Value for money 3.3 (3) 3.3 Based on 3 reviews ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 3.3 Based on 3 reviews Filter by rating 5(0) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent ES Eric S. General Manager Veterinary ### "Rapport" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 11, 2023 It was touted as a superior product and a "must have" with the hospital software we upgraded to. However, the hospital software does many things Rapport does but better. Plus it was supposed to be an upgraded product from the previous version (Vetstreet). I would argue that it is not. Pros Text, email, appointment reminders, email campaigns. Cons It has a very outdated feel to it. I haven't noticed any updates or improvements in the 2 years of using. Reasons for choosing Rapport Received a good sales pitch and also was told it would have additional capabilities in the future which have not been recognized to date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dana B. Practice Manager Veterinary ### "Recommended!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 20, 2023 We love offering customers options that work for them and our business. Pros This has allowed us to offer online scheduling and reminders digital, saving the staff a lot of money. Cons Customizing and changing features is not user-friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Karen H. Practice Manager Veterinary ### "Rapport" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 15, 2022 I ended up switching to a different program with more up to date features for the same fee Pros It was relatively easy to set up, I liked that it integrated with my PMS Cons Very old school, hard to navigate. When I did have issues they blamed the PMS company and would pass it off Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.