--- title: "Rapport Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rapport Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more." source_url: "https://www.capterra.com/p/60931/Rapport/" page_type: "product" language: "en" --- # Rapport Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rapport ## What is Rapport? IDS delivers full lifecycle lease and loan software solutions for leading asset finance enterprises in more than 30 countries. IDS software streamlines the entire asset finance process, from origination to portfolio management to contract end-of-term. IDS solutions integrates seamlessly into any asset finance ecosystem making them ideal for enterprises of all sizes. With scalable on-premises and 100% Software as a Service (SaaS) solutions, IDS simplifies the full lifecycle of a lease or loan. ## What is Rapport used for? [Loan Origination](https://www.capterra.com/loan-origination-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rapport?[Manage this product listing](https://www.g2.com/products/rapport/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rapport 3.3 (3) VS. [4.8 (288)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting Price $50000 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (3) Ease Of Use 4.7 (72) Value For Money 3.3 (3) Value For Money 4.7 (63) Customer Service 3.7 (3) Customer Service 4.8 (68) ## Rapport alternatives [LendingWise](https://www.capterra.com/p/166706/LendingWise/) [4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166706/LendingWise/) Highest Rated [Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/) [4.9 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191761/Mortgage-Automator/) [BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/) [4.5 (98)](https://www.capterra.com/p/37032/BNTouch/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/37032/BNTouch/) [DigiFi](https://www.capterra.com/p/184799/DigiFi/) [4.9 (7)](https://www.capterra.com/p/184799/DigiFi/#reviews) Starting price $1995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184799/DigiFi/) ## FAQs about Rapport Overview ### What company size and specific industries is Rapport built for? Rapport is designed for equipment and asset lease and loan providers in specialty equipment finance across all verticals, including businesses that handle leasing and lending for a range of equipment and asset types. The target audience is not limited by company size and is suited to providers serving specialized finance markets. Features and Usability ### What are the key features of Rapport? Rapport offers loan management and loan processing tools, plus online applications and automated decisioning/underwriting for credit workflows. It also includes customer management, document management, and electronic signature, along with compliance management, audit trail, pricing management, loan portfolio management, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does Rapport integrate with? Rapport integrates with Covetrus Pulse for client communication. The catalog and reviewer data in this prompt identify Covetrus Pulse as the confirmed third-party platform, so Rapport’s integration list here centers on that connection. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Rapport offer? Rapport provides in-person training, webinars, and documentation to help teams get started. In-person training supports guided setup and direct instruction, webinars offer live online learning sessions, and documentation gives written reference material for self-paced review and later use. Getting Started and Support ### What customer support options does Rapport offer? Rapport provides 24/7 live rep support and chat. Users can contact support at any time through either channel for assistance with questions or issues. ## Features AI summary Based on 460 Loan Origination reviews Capterra reviewers point to these as the top features buyers focus on when comparing loan origination software: - **Borrower Management** (**68%** of reviewers rated this feature as critical) - **Workflow Management** (**55%**) - **Loan Processing** (**61%**) Rapport includes **Loan Processing**, which helps lenders move applications through key approval and funding steps more efficiently. However, it does not include **Borrower Management** or **Workflow Management**. Instead, it offers **Loan Management** (**64%**), a feature many reviewers also consider important. This gives teams a way to oversee active loans and keep lending operations organized, helping businesses manage loan lifecycles with greater consistency and control. API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Decisioning/Underwriting Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customer Management Store and organize information about customers and previous interactions Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Rapport 15 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Decisioning/Underwriting: Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Management: Store and organize information about customers and previous interactions - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Loan Management: Distribution and delivery of funds to approved borrowers - Loan Origination: Process of securing a loan from a bank or any other lender. - Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Online Applications: Ability to fill out and submit application forms on the web - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 2.7 (3) 2.7 Based on 3 reviews ## Pricing Value for money 3.3 (3) Basic $50,000 Per User,Per Year Value for money 3.3 (3) 3.3 Based on 3 reviews ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 3.3 Based on 3 reviews Filter by rating 5(0) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent ES Eric S. General Manager Veterinary ### "Rapport" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 11, 2023 It was touted as a superior product and a "must have" with the hospital software we upgraded to. However, the hospital software does many things Rapport does but better. Plus it was supposed to be an upgraded product from the previous version (Vetstreet). I would argue that it is not. Pros Text, email, appointment reminders, email campaigns. Cons It has a very outdated feel to it. I haven't noticed any updates or improvements in the 2 years of using. Reasons for choosing Rapport Received a good sales pitch and also was told it would have additional capabilities in the future which have not been recognized to date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dana B. Practice Manager Veterinary ### "Recommended!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 20, 2023 We love offering customers options that work for them and our business. Pros This has allowed us to offer online scheduling and reminders digital, saving the staff a lot of money. Cons Customizing and changing features is not user-friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Karen H. Practice Manager Veterinary ### "Rapport" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 15, 2022 I ended up switching to a different program with more up to date features for the same fee Pros It was relatively easy to set up, I liked that it integrated with my PMS Cons Very old school, hard to navigate. When I did have issues they blamed the PMS company and would pass it off Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.