--- title: "Arena PLM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Arena PLM the right Product Lifecycle Management solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/6101/Arena-PLM/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Arena PLM 4.4 (116) [View alternatives](https://www.capterra.com/p/6101/Arena-PLM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Arena PLM Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews HS Humberto S Manufacturing engineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: More than 2 years. “Arena PLM truly shines when it comes to keeping complex product data organized and ensuring that cross-functional teams collaborate effectively. Despite a learning curve, it has become an indispensable tool for our daily operations, ensuring our data management is secure, accurate, and that our global team collaboration remains seamless during fast-paced development cycles.“ June 1, 2026 HS Humberto S Manufacturing engineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: More than 2 years. “Additionally, the user interface isn't the most modern, which can slightly slow down initial team collaboration until everyone is fully trained and used to the navigation.“ June 1, 2026 hs harsha s Mechanical engineerBiotechnology, 10,001+ employeesUsed the software for: More than 2 years. “Its streamlined change management, easy document control, strong traceability, and quick onboarding improved efficiency and visibility, making product lifecycle processes faster, more organized, and easier to manage effectively.“ May 22, 2026 AS Arunkumar S PLM ManagerMachinery, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It can feel dated and clunky compared to more modern SaaS tools navigation isn't always intuitive, and some workflows take more clicks than they should.“ September 16, 2026 AS Arunkumar S PLM ManagerMachinery, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform has been reliable for managing our BOMs, ECOs, and revision history, and its AI capabilities have been a real standout turning what used to be information overload into instant, actionable insight, which has saved time and improved decision making across the team.“ September 16, 2026 SF Sebastian F Tecnico ElectronicoMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “If I had to mention one thing, it would simply be that the session felt way too short to fully absorb all the incredible capabilities regarding data management and team collaboration.“ June 5, 2026 DK Divya K Mechanical Design EngineerBiotechnology, 10,001+ employeesUsed the software for: More than 2 years. “Arena PLM provides strong document management and centralized product data control, making it easier for teams across engineering, quality, and operations to collaborate efficiently.“ May 26, 2026 DK Divya K Mechanical Design EngineerBiotechnology, 10,001+ employeesUsed the software for: More than 2 years. “The interface occasionally feels dated, and certain actions may require multiple clicks, which can slow productivity.“ May 26, 2026 ## Showing most helpful reviews Showing 1-25 of 116 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PLM Manager Used the software for: 3-5 years ### "Solid PLM Core, Held Back by a Clunky UI" September 20, 2026 5.0 Overall, my experience with Arena PLM has been positive, with some room for improvement. The platform has been reliable for managing our BOMs, ECOs, and revision history, and its AI capabilities have been a real standout turning what used to be information overload into instant, actionable insight, which has saved time and improved decision making across the team. The main drawback has been the user interface, which can feel dated and less intuitive than modern SaaS tools, sometimes requiring extra clicks or workarounds to get the view we need. Overall, the substance of what Arena PLM delivers outweighs the friction of the interface, and it remains a solid core part of our PLM workflow. Pros What I like most about Arena PLM is how its AI turns information overload into instant insight. With so much data spread across BOMs, ECOs, specs, and revisions, it used to take real effort to find what mattered. Arena's AI surfaces the relevant information right when I need it pulling context from change orders, part histories, and documentation without me having to dig through multiple screens or ask someone else on the team. It's made day-to-day work faster and given me more confidence that decisions are based on the full picture, not just what's easiest to find. Cons What I like least about Arena PLM is the user interface. It can feel dated and clunky compared to more modern SaaS tools navigation isn't always intuitive, and some workflows take more clicks than they should. There's also limited flexibility to customize views or dashboards to match how our team actually works, which means we sometimes build workarounds outside the system just to get a clearer picture of what we need. Switched from [Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/) Oracle agile PLM is going to obsolete so we switched to Arena PLM. Review Source DM David M. Sr. Dir., Quality Assurance and Regulatory Affairs Used the software for: 3-5 years ### "Arena PLM for Medical Devices" June 9, 2026 4.0 Excellent tool and great value for the money. Integrates nicely with the Arena QMS module. Needs work on electronic Document Management System (eDMS). Pros The audit management and the development of custom quality processes. Security is fully 21 CFR 11 compliant. Cons Lack of a complete document lifecycle management capability; i.e., from draft through review to approval. Alternatives considered [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Reasons for choosing Arena PLM Arena PLM is cost effective for a small company very important. Review Source Response from Arena, a PTC Business August 14, 2026 Thank you for your review, David! We appreciate your continued partnership with Arena and hope you continue to see the benefits of our unifed PLM and QMS platform. Tiffany C. Engineering Used the software for: 3-5 years ### "A capable industry standard product that covers all necessary functionalities" June 9, 2026 4.0 It's a little clunky but does what I need and is straightforward to learn how to use. There could be some changes that make it more user friendly but it does get the job done. Pros After I learned how to use it and navigate, it's easy to do what I need. I don't feel like I'm unable to complete a task because the functionality isn't there. My company also uses Onshape and the integration for that is pretty good. I'm not involved in the Admin-side, but from what I can tell it seems very customizable. Cons There's a couple things in terms of UI that can be better. For example the search bar sometimes gets stuck in an "Advanced Search" that needs to be cleared/reset in order to get out of, and this is a thing at multiple companies that I've also seen disrupt my coworkers' workflow. Review Source Response from Arena, a PTC Business August 14, 2026 Thank you for taking the time to leave us a review, Tiffany! We're glad to hear you're benefitting from the Onshape-Arena Connection. Please do not hesitate to reach out to our success team for any support you may need. If you aren't already a member, we encourage you to join our Arena Customer Community, where we host regular Arena training sessions. You can reach out to us for more information on how to join! Nikhil C. Mechanical Engineer I Used the software for: 3-5 years ### "Bulk Item Addition Not Supported in Requests and Changes" June 9, 2026 4.0 My overall experience with Arena is good and I found it useful to use in our day to day operations . Pros Features like Change management with its live status and BOM data for items are good. Also getting the history of an item is useful Cons Cannot add multiple items to a request at once. Need to add each item individually. The same is applicable to a change also Review Source Response from Arena, a PTC Business August 14, 2026 Thank you for leaving us a review, Nikhil. We're happy ot hear your experience with Arena has been overall positive and hope you continue to realize the benefits of our platform. Tecnico Electronico Used the software for: 3-5 years ### "Streamlined Data Management and Perfect Team Collaboration!" June 8, 2026 5.0 My general experience with Arena PLM during this activity was outstanding and incredibly eye-opening. It perfectly demonstrated how modern cloud software can solve traditional bottlenecks through robust data management and fluid, cross-functional team collaboration. Seeing how easily files are tracked, shared, and updated across global teams made it clear that this platform is a vital asset for any organization. The event was flawlessly executed, and it left me fully inspired and eager to implement these excellent management and collaboration tools into our daily engineering pipelines immediately. Pros What stood out to me the most during the activity was how effortlessly Arena PLM handles advanced data management and elevates team collaboration to a whole new level. It acts as a single, flawless source of truth where all product data, revisions, and engineering changes are centralized in real-time. I absolutely loved seeing how easily different departments can collaborate simultaneously without any risk of data silos or communication errors. The platform makes sharing information completely transparent, ensuring that every team member is always aligned and working with the most up-to-date documentation, which drastically improves overall efficiency and speed. Cons If I had to mention one thing, it would simply be that the session felt way too short to fully absorb all the incredible capabilities regarding data management and team collaboration. The live demonstrations were so engaging that I immediately wanted to spend hours running deep-dive simulations with large datasets and complex team workflows. There are absolutely no negative aspects to highlight about how the platform handles these processes, as it functions beautifully. I just left the activity wishing we had an extended, multi-day workshop to explore even more of its brilliant collaborative tools and automated data workflows. Review Source Response from Arena, a PTC Business August 14, 2026 Thank you for leaving us a detailed review, Sebastian! We're excited to see your enthusiasm for the platform and hope you continue to benefit from the visibility and collaboration Arena enables. Production manager Used the software for: 3-5 years ### "A honest user feedback " June 8, 2026 5.0 I didn't use the customer support yet, but the overall experience from customer point of view, it is a good PLM, the data management is a strenght over the competitors, but the customatization could be improved, for us it is a challenge the audit management, with more customizable features we could alignt our requirements easier. Security is a strenght as well, no bad comment about it. Pros The last updated was pretty nice, the interfase have been change in a good way. Also the documentation visualization has improve as well. Cons I dont know about the money we paid for it, but as a eQMS it is a nice solution, but for the team the interfase is not as friendly as we can, I think the research motor could be improved and automate the salection when it's a quality record or ECO. so what I like least about arena is to look for an Quality record and manually must select quality to complete the research Review Source Response from Arena, a PTC Business August 14, 2026 Thank you for leaving us a review, Fausto! We're happy to hear you've enjoyed the latest release and appreciate your feedback about more customization for requirements management. Please do not hesitate to reach out to our team if you ever need support or have suggestions for our platform. Vittal M. Project Manager Used the software for: 3-5 years ### "Streamlined Product Lifecycle" June 7, 2026 5.0 Arena PLM serves as a centralized product lifecycle management platform that streamlines product development by acting as a single source for comprehensive data management, including complex Bill of Materials (BOM) tracking, components, and revision histories. Its robust document management capabilities automate version control for engineering change orders (ECOs), quality documentation, and compliance records. In real time, driving seamless design reviews, accelerated approval workflows, and faster time-to-market. Pros Folder creation, Audit purposes to track the history, Team Collaboration, Data Management & Document Management Cons Widget customization would be of great help in place of pre-defined sizes that are currently provided. Review Source Electrical Systems Engineer Used the software for: 3-5 years ### "Review from an engineering user" June 5, 2026 4.0 Arena is a decent product with an evolving user interface. They do listen, so be sure to send them comments/suggestions. Pros Arena is a useful document control/management tool with a straightforward training module system. As an engineer who uses the Change Control, Items, and Project modules, Arena has a decent search interface with an evolving user interface. Cons The usability of Arena is decent, but it's seemingly two steps forward, one step backwards. They're as likely to break a useful feature as to resolve an existing headache, but they're trending towards an ever more useful product. Review Source Response from Arena, a PTC Business August 14, 2026 Thank you for taking the time to leave us a review! We're happy that you find our system useful and appreciate your feedback to help our platform evolve. Product Manager Used the software for: 3-5 years ### "Fast, easy, reliable." June 5, 2026 5.0 I use ARENA PLM every day, often multiple times per day. It is much more reliable and easier to use (less problematic) than the other programs I use, especially the Microsoft office suite. Pros I has all the information (documentation, drawings, suppliers, change history) for our products. Finding (search) what I need is fast and easy. Making changes is easy. Since it is internet based, remote access is easy. Cons I know of no way to make changes/corrections for typos or spelling errors except by item by item. A global change/correction ability would be very useful. Review Source Response from Arena, a PTC Business August 14, 2026 Leonard, thank you for leaving us a review. We're happy that you find Arena useful for your everyday work and appreciate your feedback regarding a global change ability. Cindy L. Document Control Manager Used the software for: 3-5 years ### "Arena: The Best PLM" June 4, 2026 5.0 Item and BOM Management is very intuitive. Import templates allow for ease of use. Any additional attributes desired or required (RoHS, WEEE, AEC-Q, etc.) can be added and set to required or optional. Compliance requirements can be set up as attributes on items. Automatic redlined BOMs (when importing a BOM on an already released BOM) make it easy to see what has changed. There is also a BOM compare option that compared from Revision to Revision or a BOM to a different BOM. The Training Module is great because it's tied to the released SOP'x, WI's and any documentation that requires training. Re-Training can be set up at regular intervals. This reduces the need for a separate training LMS tool and the need for another headcount in HR to manage a certain portion of employee training. The Change module is interactive for CCB members and reduces or eliminates the need for an actual meeting. Change request module allows for pre-review prior to submitting the actual change. Types of changes are ECO, DCO, MCO and deviations. You can add other types of changes as may be required by your company. Tracking status of the changes is a breeze. Again, additional requirements can be added to the out of the box templates on the administrator side. The ability to share releases and changes with Suppliers speeds up manufacturing. There is an ability to allow suppliers to submit requests in the request module and to participate in the change process saves time if errors are found. We regularly have the supplier participate in the "implementation" of changes prior to closing a change. I like that all correspondence is recorded. The Quality Module helps track quality, (i.e. NCMR's, CAR's, CAPA, etc.) We even set up an incoming QC template for BUY parts to record details. We built out APQP to track stage gate release process and that worked really well. Deliverable files can be uploaded and tracking at each stage is visible for final sign off of the stage It's very easy to train users to use whichever module they need to work with. On the administrative side it is easy to set up, add requirements, and configure to whatever works for your company. On the Arena side, I like that backups are completed on their end, servers are configured on their end. this eliminates the need for IT to do this work. Pros I like that Arena is easy to use, the integration between the various modules, that it is hosted, and that upgrades are automatic. Customer Service is far and above the best. The ISO auditors like that it makes their job easier and faster. Cons There isn't anything I don't like about the tool or the support teams. Item and BOM Management is very intuitive. Import templates allow for ease of use. Any additional attributes desired or required (RoHS, WEEE, AEC-Q, etc.) can be added and set to required or optional. Compliance requirements can be set up as attributes on items. Automatic redlined BOMs (when importing a BOM on an already released BOM) make it easy to see what has changed. There is also a BOM compare option that compared from Revision to Revision or a BOM to a different BOM. The Training Module is great because it's tied to the released SOP'x, WI's and any documentation that requires training. Re-Training can be set up at regular intervals. This reduces the need for a separate training LMS tool and the need for another headcount in HR to manage a certain portion of employee training. The Change module is interactive for CCB members and reduces or eliminates the need for an actual meeting. Change request module allows for pre-review prior to submitting the actual change. Types of changes are ECO, DCO, MCO and deviations. You can add other types of changes as may be required by your company. Tracking status of the changes is a breeze. Again, additional requirements can be added to the out of the box templates on the administrator side. The ability to share releases and changes with Suppliers speeds up manufacturing. There is an ability to allow suppliers to submit requests in the request module and to participate in the change process saves time if errors are found. We regularly have the supplier participate in the "implementation" of changes prior to closing a change. I like that all correspondence is recorded. The Quality Module helps track quality, (i.e. NCMR's, CAR's, CAPA, etc.) We even set up an incoming QC template for BUY parts to record details. We built out APQP to track stage gate release process and that worked really well. Deliverable files can be uploaded and tracking at each stage is visible for final sign off of the stage It's very easy to train users to use whichever module they need to work with. On the administrative side it is easy to set up, add requirements, and configure to whatever works for your company. On the Arena side, I like that backups are completed on their end, servers are configured on their end. this eliminates the need for IT to do this work. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Arena PLM NetSuite is used as our ERP software not PLM. Review Source Response from Arena, a PTC Business June 4, 2026 Cindy, Thank you for your detailed review of Arena. We're happy to hear you've benefited from Arena's Item, BOM, Quality, and Change management capabilities and can always find the help you need with our support team! Manager Used the software for: Less than 1 year ### "User friendly" August 22, 2023 5.0 Pros Very easy to use and implement in the manufacturing environment. Cons The interface could have been more intelligent. Review Source Response from Arena, a PTC Business August 31, 2023 Thank you for taking the time to leave us a review! We appreciate your feedback and are glad overall you've found Arena PLM easy to use. AJ Amy J. Sr. Release Manager, Document Control Used the software for: 3-5 years ### "Arena PLM Collaboration at it's Best" September 24, 2024 5.0 Arena is a great tool to help reduce time to market, collaboration and much more! Pros Everything is linked and in one place. From supply chain, to product, to quality, to engineering to CM, everyone is looking at the same data!! Cons File loading within modules is not consistent. Switched from It was clunky and not user friendly. It seemed to take a long time to get things entered. Review Source Response from Arena, a PTC Business September 26, 2024 Thank you for leaving us a review, Amy! We're glad to hear Arena has helped your organization reduce time to market and collaborate more effectively. dR dan R. ee Used the software for: 1-3 years ### "I dread having to use Arena PLM. " September 25, 2024 2.0 Every interaction is a frustrating experience, having to remember what to click on this page, where a secrete setting is on another. It is the least intuitive software I've used in my 30 year career, and I've had to use clunkers like SAP. I regularly lose work because I thought I was done with a workflow but there was yet another save that seemed totally redundant. Every ECO I submit is kicked back because some tiny checkbox I didn't notice wasn't selected, some files I entered defaulted to the wrong settings, some input I made wasn't saved because the UI requires to much interaction for each feature. Pros Arena PLM has a lot of functionality, so much we don't really use more than half the features. Cons The UI is very inconsistent, with every place requiring different interactions, boxes checked to proceded, etc. The UI also does not scale so you need to scroll your browser on nearly every page to find the "save" or other button way off in the corner off the page. Review Source NPI ENgineer Used the software for: 3-5 years ### "Great PLM tool could be improved as a MES" September 20, 2024 4.0 I like using arena for the fact everything is in one place but I would prefer to have more advancements Pros We have projects, non conformances and BOM in one software Cons It doesn't allow to analyze data and create control charts. Capability could be expanded to be used on production floor to track times for a work order Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Company changed to this one which was using Arena Review Source Normand W. R and D Eng technologist Used the software for: 3-5 years ### "ARENA PLM PARTNERSHIP AND TEAMWORK" September 26, 2024 5.0 For the past 17 or so years, ARENA has been a key supplier and partner to our organisation. It permitted us to integrate many product lines from purchased business units, very efficiently and within tight time constraints. Pros That it is cloud based and that there are regular updates that address user inputs. Cons Some of the search tools are not as intuitive as other applications and create some user frustrations. Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing Arena PLM For its cloud performance and multitude of attributes Review Source Response from Arena, a PTC Business October 9, 2024 Thank you for leaving us a review, Normand! We appreciate your continued partnership and hope you continue to realize the benefits of using Arena PLM. AG Aakarsh G. Mechanical Engineer Used the software for: 3-5 years ### "User-Friendly PLM for Change Management" June 3, 2026 4.0 I have been using Arena PLM for about two years as a Mechanical engineer, and overall, my experience has been positive. It is a reliable and user-friendly tool for managing product data and engineering changes. While there are some workflow limitations, it does a good job of keeping information organized and accessible. Pros Arena PLM is easy to learn and use. The tab-based layout makes it simple to navigate between BOMs etc. I mainly use it for change orders, ECNs, drawing requests, and BOM management, and it helps keep everything organized and supports good team collaboration. Arena mail notifications are also useful for tracking approvals and changes. From my experience, the platform provides good security and overall offers good value for money. Cons The system logs me out several times during the day. It is difficult to work with multiple workspaces at the same time. Adding items to change orders and requests could be more efficient. Review Source Response from Arena, a PTC Business June 4, 2026 Thank you for taking the time to leave us a review, Aakarsh! We're happy you found Arena PLM easy to learn and use. We appreciate your feedback regarding change orders and requests. Regarding the log out issues, please see the following guidance from our support team "Logout times are established by the individual organization and may be modified by administrators. Entering credentials with each login safeguards customer data and ensures compliance with security requirements and policies" Technical Writer I Used the software for: 1-3 years ### "A good PLM with revision control and approvals. Improvements can be made on notification and automations" June 3, 2026 4.0 Overall, the experience is good and satisfactory. I would like to see features to automate trackers and get notifications on new request creations or part creations irrespective of me being a part of it directly. Right now I only get notification if someone adds me to a request which rarely happens in our workflow since we have multiple people working on similar requests. Pros The document management and approvals are intuitive. The revision control is easy to understand and work on across the organization. Timely emails about the changes and notifications on the process updates reduce time required to manage multiple processes Cons The search could be better for individual items and lists. The results should show if the query is part of an item's name irrespective of whether it starts with it or not. Also, I think there should be some bubbles that can help understand individual buttons with org-specific information. e.g. The editions should show how my org uses it. The bubble could say, editions function as versions at XYZ to keep a single file code across revisions. Review Source Response from Arena, a PTC Business June 4, 2026 Thank you for reviewing Arena PLM! We're glad that you've overall had a positive experience with our platform. We appreciate your feedback. For specific feature requests, please select “Contact Support” option in Arena’s Help menu with “Feature/Enhancement Request” in the subject line. LL Leo L. Chief Compliance Officer Used the software for: Less than 1 year ### "Document Management" August 9, 2019 2.0 very bad Pros It's bad that I didn't like it very well, It could be more intuitive. Pros are overshadowed by Cons Cons No technical supports Documentation Management and Quality Management not relevant to medical device applicatons/ Review Source EE Design Used the software for: Less than 1 year ### "First Time Arena User Experience" June 1, 2026 4.0 Great so far. This is my first time using the platform and it was easy to learn/navigate. I have not had any issues with it crashing. Pros I have enjoyed the search functionalities and ability to quickly find parts. It is also nice to see the documents attached to each part. Cons I think variant control is really difficult especially variants for BOMs and PCBs. Would be nice to toggle variants and get the respective BOM Review Source Response from Arena, a PTC Business June 4, 2026 Thanks for leaving Arena a review! We're glad that you've overall found it easy to use and have not encountered any major issues. Please do not hesitate to reach out to the support team if you run into anything or need additional guidance as you continue to use Arena PLM. Software Validation Used the software for: Less than 1 year ### "Helps Keep Everything on Track, but Could Be Easier to Use" September 29, 2025 5.0 Arena PLM has significantly improved our product lifecycle management. It keeps everything organized and accessible, which is crucial for cross-functional teams. While there are some usability issues, the overall functionality makes it a valuable tool. Pros I really appreciate how Arena PLM helps streamline collaboration across teams. The document management features are intuitive, and updates are easy to track. Cons The interface can feel a bit outdated and cluttered at times. It takes a while to get used to the navigation, especially for new users. Review Source Response from Arena, a PTC Business October 22, 2025 Thank you for taking the time to leave us a review, Abraham! We are glad to hear Arena PLM has helped improve collaboration and document management at your organization. We also appreciate your feedback on our interface. In the meantime, we encourage you and your team to leverage the Arena AI Assistant for fast help on navigating the platform and for new users to get acclimated with Arena. Quality Technician Used the software for: Less than 1 year ### "Arena is growing on me!" September 20, 2024 4.0 I have only been using Arena for about 6 months now and at first i did not like it all. However, in the short time that I have been a user there has already been a few updates for further improvement. I really love how involved they are with understanding their customer needs and putting customer service first. Pros I like that arena has an account manager that for your company that is always available to answer your questions or point you in the right direction. I love how their website has helpful Q&As and videos so when it is a smaller question, you can solve it on your own. Cons My least favorite thing about Arena is the training world. It is lacking be able to send retraining to individuals and have other unique features. Review Source Response from Arena, a PTC Business September 26, 2024 Thank you for taking the time to leave us a review, Marisa! We appreciate your feedback regarding the Training world as a new user and will take your insight into consideration for future enhancements. We hope you continue to find other benefits in using Arena. Director Of Manufacturing Used the software for: 1-3 years ### "Arena in Manufacturing" October 1, 2024 5.0 Good, we use for BOM, Chane Management and document archives. Researching Quality World for expansion Pros Revision history and search capabilities. Available reporting works well for data extraction and offline analysis (Power BI). Cons Reporting does not have some key fields available to users. Review Source Response from Arena, a PTC Business October 9, 2024 Thank you for taking the time to review Arena PLM, Jonathan! We're happy to hear you are taking advantage of Arena's BI tools and find Arena useful for BOM, change, and document management. Product Manager Used the software for: Less than 1 year ### "Well rounded and easy to use" September 9, 2022 5.0 We predominantly use Arena for BOM tracking/DHF/DMR creation and maintenance, and quality. The experience for both has been great. Easy to use, clear rev control, and sign-off abilities were the stars of the show. Pros It is quite a bit more easy to use than competing products (once you get the hang of it). Everything is sorted into categories ("Items", "Requests", "Changes", etc.) so there's no one massive database one must search through. Prescriptive instructions both within the body of the website and in the instructions sections. Cons I wish the advanced search was a bit easier to use. Relies a bit on preexisting knowledge to use, i.e. when to use asterisks, etc. Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Cost and easy of use. Review Source Response from Arena, a PTC Business September 30, 2022 Hello Madison, Thank you for your review of Arena PLM and QMS. We appreciate you taking the time to share your great experience so far. We're glad you find the solution easy to use. Please submit your feedback on Advanced Search through the product so our product team is aware. Thank you Alaine CS Chris S. Sr RF Engineer Used the software for: 1-3 years ### "Straightforward, easy to use PLM" August 31, 2023 5.0 Having used a different PLM before, I do like this one a lot better because of how straightforward and easy it is to use. Pros Ease of use, decent amount of customization, straightforward BOM/Parts and Documentation revision/tracking. Cons Some options/fields don't jive with other tools we currently use. Customization needs customer support though in some cases. Review Source Response from Arena, a PTC Business August 31, 2023 Hi Chris, Thank you for leaving us a review! We're happy to hear Arena PLM has been straightforward and easy to use. We appreciate your input regarding customization and the different fields. We'll share with our team to consider for future product updates. CX Specialist Used the software for: 3-5 years ### "User Friendly Platform" September 24, 2024 5.0 Simple to use, easy access to multiple file types and BOM locations. Even as a beginner the platform was very intuitive. Pros Arena PLM is extremely user friendly. The ability to link products together combined with the BOM capability is top notch. Cons We have experienced issues with integration between platforms, although these issues are usually simply fixed. Review Source Response from Arena, a PTC Business October 9, 2024 Thank you for taking the time to leave us a review, Audrey! We're happy to hear that you've found it easy to use and despite some challenges with integrations, you were able to resolve these issues quickly. 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