# VerticalResponse Pricing 2026 | Capterra

> Learn more about VerticalResponse pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/61128/VerticalResponse/pricing

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# Pricing for VerticalResponse

[3.8 (61)](https://www.capterra.com/p/61128/VerticalResponse/reviews/)

Write a Review!

## [VerticalResponse](https://www.capterra.com/p/61128/VerticalResponse/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** Not provided by vendor

**Discount:** Information not available

### Surveys Free

$0

Surveys Free plan includes:

-   Unlimited Surveys
-   10 Questions per survey
-   100 respondents per survey

### Email Marketing Basic

$13

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Email Marketing Basic plan includes:

-   All core email features
-   Unlimited landing pages
-   Test Kit credits for purchase
-   Customizable pop-up forms
-   Live customer support

### Email Marketing Pro

$19

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Email Marketing Pro plan includes:

-   10 Test Kit credit
-   Advanced reporting
-   Delivery rate review
-   A/B subject line testing

### Surveys Basic

$19

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Surveys Basic plan includes:

-   Ask Unlimited questions
-   Survey unlimited respondents
-   Randomization your questions
-   Incorporate skip logic
-   Remove VerticalResponse branding

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## What do others say about [VerticalResponse](https://www.capterra.com/p/61128/VerticalResponse/) pricing?

Pricing Rating

$

$

$

$

$

Value For Money[4.1(61)](https://www.capterra.com/p/61128/VerticalResponse/reviews/)

Pros

Cons

[Read All 61 Reviews](https://www.capterra.com/p/61128/VerticalResponse/reviews/)

Read Full Reviews Below

Brian H.

Owner

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

**

Overall Rating

2.0

**

Ease of Use

3.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

April 8, 2021

"Impossible to deal with"

**Overall:** I have used Vertical Response for over 15 years but they have become impossible to work with. I built a list using their tools, sign up form, landing page and email verification yet they continue to reject my campaigns because they keep asking me where the list came from. I email regularly to a small group (under 100 emails) and yet they randomly choose not to deliver the emails to the list (verified through their processes). They offer no phone support, only by email which takes 24 hours for a response, and then ask the same questions that were already answered in the previous reply. They have become a horrible excuse for an email marketing company.

**Pros:** Easy to build an email. Fairly straight forward WYSIWYG as long as you're using an approved browser

**Cons:** The software is fine but the company's policies keep shutting down my campaigns for no good reason and their customer support is almost non existent.

Verified Reviewer

Demand gen marketing ops specialist

Marketing and Advertising, 51-200 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Reviewer Source

Source: Capterra

December 23, 2020

"Super annoying platform "

**Overall:** Overall, very difficult if you want to send mass emails. I do not recommend this software

**Pros:** The email editor is ok to use if you need to get something out quickly and they make the testing functionality pretty easy.

**Cons:** To send emails, you have to wait for review from customer support and if you need something out urgent it takes about 48 hours for support to get back to you, completely terrible process and I do not recommend!

[Read All 61 Reviews](https://www.capterra.com/p/61128/VerticalResponse/reviews/)

## How should I be thinking about software pricing?

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